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Generic Passwords Expose Student Data

Makarand writes "The personal information of thousands of California children and their teachers was open to public view when the school districts issued a generic password to teachers using the system. Until the teacher used the system and changed the generic password to a unique password, anyone was able to type in a teacher's user name and generic password to gain access. Administrators shut down access to the service after a reporter phoned in to let them know that she had been able to access student information for all the children in two middle-school classes where the teachers had not yet changed their passwords." From the article: "'I'm fuming mad,' said Sarah Gadye, the San Francisco middle school teacher who discovered the problem Thursday -- three years after the district purchased the service for elementary and middle school teachers. 'My own child could go into this, figure it out and get all this data on all these students. It's mind-boggling.'"

47 of 251 comments (clear)

  1. Don't Do It! Think Of The Fscking Children! by geomon · · Score: 3, Interesting

    "'I'm fuming mad,' said Sarah Gadye, the San Francisco middle school teacher who discovered the problem Thursday -- three years after the district purchased the service for elementary and middle school teachers. 'My own child could go into this, figure it out and get all this data on all these students.'"

    Yes, and she could also be criminally negligent for doing so.

    Don't you believe for one MINUTE that we won't prosecute either. Hell, we could just bypass the criminal justice system and sue your precious little girl.

    Mwwwwwaaahahahahahaha!

    --
    "Rocky Rococo, at your cervix!"
    1. Re:Don't Do It! Think Of The Fscking Children! by baryon351 · · Score: 2, Funny

      > Don't you believe for one MINUTE that we won't prosecute either.
      > Hell, we could just bypass the criminal justice system and sue
      > your precious little girl.

      could never happen!

    2. Re:Don't Do It! Think Of The Fscking Children! by MadRocketScientist · · Score: 2, Insightful

      So then I suppose you'd have no problem sending a thank-you card if you came home and found a post-it note on your TV saying, "you should really remember to lock your front door next time you leave the house"?

    3. Re:Don't Do It! Think Of The Fscking Children! by idontgno · · Score: 2, Insightful
      The problem with analogies is that you can structure your analogy to support any perspective you desire, and some weak-minded person in your audience will blindly support you rather than pointing out the fact that you're full of crap.

      Another analogy, shaped along the lines you proposed, is that you received a phone call from a neighbor who discovered your house was unlocked and unoccupied. Not "wandering in, using the toilet, rummaging the underwear drawers, drinking the beers in the fridge, and leaving a post-it note on the TV."

      Gratitude (or least proper forbearance) is due to someone who innocently discovers a vulnerability and does not exploit it. In the form of your analogy, it's comparable to turning the doorknob (perhaps because you mistook this house for yours), seeing the living room isn't furnished like yours, and closing the door.

      Your analogy might be appropriate if you went ahead and mentioned the various specific behaviours constituting the "inappropriate house access exploitation" you must certainly be thinking of. But simply discovering the access control mechanism is inadequate doesn't constitute breaking and entering.

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
  2. 1234 by yagu · · Score: 5, Interesting

    I used to work for a large company. This company, like all large companies, runs its business with myriad systems. For security, we had rules around managing passwords: how long they lasted; how they expired; etc. (At one point there was a 13 rule list that dictated criteria for passwords.)

    One Monday morning we came back to work to a massively failed system. I don't remember which one it was, and it wasn't a system that gave access to customer information, but it was one all employees used.

    The system was restored but the failure lost all passwords. All employees were instructed to log in with the default password and change it.

    The default password was (for 50,000 employees) "1234".

    1. Re:1234 by Gr33nNight · · Score: 5, Funny

      Thats the same combination on my luggage!!

    2. Re:1234 by qray · · Score: 2, Funny

      I was using that for the parental controls on my TiVo, till my six year old son figured it out.
      Fortunately he wasn't smart enough to keep quiet about it
      --
      Q

  3. Sigh by GoodOmens · · Score: 5, Funny

    I missed out on having the ability to hack my middle teachers computer's. All we had were apple IIe's and Oregon Trail (Which still rocks btw) :-(.

  4. A crime was already committed by Hanzie · · Score: 5, Informative

    The access was a crime. She accessed the system with an unauthorized name and password.

    quite a bit more than the poor sod in the UK who typed ../../ after a URL to see if it was a scam donation site and was fined/lost his job over it.

    different laws, but still a criminal trespass. I think that applies to reporters too.

    hanzie.

    --
    ********* sig: If you don't like the law, get filthy stinking rich, and buy a better one.
  5. My college did a similar thing by Idimmu+Xul · · Score: 3, Funny

    Only all the teachers passwords were blank, and they had superuser privaledges. I got in so much trouble for pointing that out :/

    --
    The problem with slashdot is that most of its users were bullied and stuffed into lockers as kids!
    1. Re:My college did a similar thing by ScrewMaster · · Score: 4, Insightful

      Yes ... human history is chock full of headless Good Samaritans.

      Sometimes it pays to simply keep your mouth shut and let the people who are paid to deal with it do their jobs. Or not, but the U.S. is not a particularly friendly place for unauthorized people that report security problems.

      If I noticed a serious security breach on a system or server somewhere, no way I'd point it out unless I happened to know the administrator personally, and knew that that person wouldn't immediately turn around and report me as an "evil hacker" to the FBI. I've read of too many cases where someone who was only trying to help got reamed.

      It's funny, some States have Good Samaritan laws where you can be held liable for refusing to help someone in dire circumstances (car accident victim, etc.) but the law works pretty much the other way when it comes to computer security.

      So forget it. Let everybody secure their own networks. Or not. But in either case it's not my problem.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:My college did a similar thing by shippo · · Score: 4, Interesting

      I worked at a place that had the same policy for their Exchange system - i.e. blank passwords for everyone. Not only that, but normal users were not able to change their account passwords.

      I discovered that the purpose of this was to allow the Managing Director to read everyone elses E-mail after work to see what his staff were up to. External E-mail was only available from one machine which just so happened to be next to the same person's desk, and could only be used with supervision.

      I left the place after 2 days of work in disgust at this and the other equally shady practices of this dodgy company.

    3. Re:My college did a similar thing by jerkychew · · Score: 2, Informative

      That company needs a better Exchange admin. There are a dozen better ways to let someone read everyone's email, with the end users never being able to tell it has been read.

  6. That headline ticks me off by DeadVulcan · · Score: 5, Insightful

    I have a bit of a bone to pick with that headline... it's not a "software glitch." The software was probably working exactly as it was intended to.

    The problem was the process by which passwords were being assigned.

    --
    Accountability on the heads of the powerful.
    Power in the hands of the accountable.
    1. Re:That headline ticks me off by roman_mir · · Score: 2, Funny

      Pffft! You and your facts - how passe.

  7. sloppy admining by fak3r · · Score: 4, Interesting

    sloppy admining is everywhere unfortunately; it's seen as more of a nuisance rather than a safeguard. It's just pervasive, and even when new projects are brought onboard at my company, the password ends up being the username's name, or -blank-. I even wrote an article about my recent experience with this at work: Password deficiency in the workplace where the person implementing the software said, "Well, there's a password, it's not a really good password, and it's the same for everybody (hehe)" Yeah, she said that...and then laughed - during the presentation introducing the project to the team.

    (yeah, even the timesheet software has the same password -FOR ALL USERS!-)

  8. The Password by Snowgen · · Score: 2, Interesting

    You think the password was "Pencil"?

    (If this didn't make sense to you, then you're probably not old enough to remember the 1980's teen fantasy movie War Games)

  9. Not new to me... teachers discovered! by Thilo2 · · Score: 3, Interesting

    ..it worked just like that at my old school, too. Especially with teachers there are always those who don't like computers. So "we" created a user account under the generic name of a teacher and thus had access to several administrative features that only teachers were supposed to have access to. The irony is, we found out about a log file that logs every visited web page, +username. One of the unpopular teachers even revisited pages students had visited minutes ago just to look at what they were looking at, effectively spying on "our" privacy. It is not as if I had ever visited pornographic content. It just makes me feel uncomfortable knowing that "they" know what I surfed at.

    1. Re:Not new to me... teachers discovered! by Anonymous Coward · · Score: 3, Insightful
      It is not as if I had ever visited pornographic content. It just makes me feel uncomfortable knowing that "they" know what I surfed at.

      It's "their" system, why shouldn't "they" know?

    2. Re:Not new to me... teachers discovered! by meringuoid · · Score: 3, Funny
      The irony is, we found out about a log file that logs every visited web page, +username. One of the unpopular teachers even revisited pages students had visited minutes ago just to look at what they were looking at, effectively spying on "our" privacy.

      You don't like them spying on you? Fine: throw some sand in their eyes.

      Doctor that file! Replace every occurrence of BoringEducationalSite.com with KinkyBondageSlutz.net and watch the fun begin!

      --
      Real Daleks don't climb stairs - they level the building.
    3. Re:Not new to me... teachers discovered! by the+phantom · · Score: 2, Informative

      I don't know about the grandparent's school, but at the school where I work, students are required to sign a contract before they are allowed to use the computer lab. On of the things on this contract is acknowldgement that they have not right to privacy on the school district's computers. The district has a right to monitor their browsing habits. I would imagine that it is like htis in most places. As a student, you haven't much right to privacy.

    4. Re:Not new to me... teachers discovered! by elgatozorbas · · Score: 2, Insightful
      One of the unpopular teachers even revisited pages students had visited minutes ago just to look at what they were looking at, effectively spying on "our" privacy

      Looking into logs? Bad teacher!
      And how exactly did you discover this?

  10. California Penal Code 502 by It+doesn't+come+easy · · Score: 5, Informative

    (c) [...] any person who commits any of the following acts is guilty of a public offense:

    (7) Knowingly and without permission accesses or causes to be accessed any computer, computer system, or computer network.

    (3) Any person who violates paragraph (6), (7), or (8) of subdivision (c) is punishable as follows:

    (A) For a first violation which does not result in injury, an infraction punishable by a fine not exceeding two hundred fifty dollars ($250).

    Aa you say, according to California law the reporter who tested a user name and password and then reported the issue is guilty.

    --
    The NSA: The only part of the US government that actually listens.
    1. Re:California Penal Code 502 by Thuktun · · Score: 2, Insightful

      Aa you say, according to California law the reporter who tested a user name and password and then reported the issue is guilty.

      After all, the people who point out the problems are at fault, not those that caused the problems.

    2. Re:California Penal Code 502 by vinn01 · · Score: 2, Insightful

      The password that was used is not relevant. The fact that they were impersonating someone else makes their access a crime.

      If you login to Jane Doe's account using the default password (and you succeed), that is a crime (unauthorized access).

      vb

    3. Re:California Penal Code 502 by TIMxPx · · Score: 2, Interesting

      Heck you can't even check another person's email according to many service agreements, etc. One time i had a low storage quota that i couldn't get raised on a college system, and i was about to go into the wilderness for 3 months (no net access at all), so i emailed the sys admin to get permission to have someone else check my email while i was away, but they wouldn't even grant me permission to do that. I was just testing them, but what if an important email were returned to the sender because i couldn't legally have someone delete the crap for me? So basically, lots of access is technically unauthorised, but that's supposed to be the function of passwords. I know what you're saying and i agree with you, just wanted to make the point that a password is designed precisely to prevent unauthorised access. If the password isn't sufficient to do that, it's superfluous. It's not as if one would accidentally login with a different username. It's kind of like opening a door with a key. The assumption is that possessing a key gives you the right to open the door. In conclusion, i hate people so very much.

      --
      There are 10 kinds of people in the world: That averages about 660,000,000 of each kind.
  11. The press is your friend. by xxxJonBoyxxx · · Score: 5, Interesting

    A couple years ago I heard through the grapevine that the local district's computers were wide open. Sure enough, I did a quick scan and found a couple ports. Within about five minutes I had a list of the names, ages and addresses of every student in the district.

    Rather than contact the (potentially defensive or hostile) district myself, I had a quick, informal chat with the editor of the local paper instead, knowing that he was a big education supporter and that he could deliver the "you have no security" message to the right people in a discrete manner. Sure enough, within a week the hole was closed.

    No credit, no publicity, but results. (My kids will be students there soon!)

  12. Integrity by lorcha · · Score: 4, Insightful
    'My own child could go into this, figure it out and get all this data on all these students. It's mind-boggling.'
    That's why you teach your child this thing called "integrity". Never mind that your child could do. There are lots of things your child could do, but should not do. One of your jobs as a parent is teach your child the difference.
    --
    "Avoid employing unlucky people - throw half of the pile of CVs in the bin without reading them." -- David Brent
    1. Re:Integrity by thefirelane · · Score: 3, Interesting

      That's why you teach your child this thing called "integrity". Never mind that your child could do. There are lots of things your child could do, but should not do. One of your jobs as a parent is teach your child the difference.

      I 100% agree, why bother even having passwords in the first place?

      "We don't rely on passwords, we rely on integrity"

  13. Been going on since the 80s if not earlier by infonography · · Score: 2, Interesting

    A common trick used by 'Art School account' holders at a certain University in 83 was to check the sequential account numbers and use the default password. If the rightful owner never logged in the account would be yours for the quarter. If they did, you got kicked and had to use on the other 100 or so you and your buddies built up.

    I mention Art School accounts because back in 83 an Arts Major would never set foot in a data center but was issued a account nonetheless. If they never logged in nobody cared. There were many non-student users at 'The Apocalyptic Cyber Coven' back then. Name the school and you get a cookie.

    --
    Sorry about the writing. Robot fingers, you know? Cliff Steele in DOOM PATROL #23
  14. My university did similar. by baryon351 · · Score: 2, Informative

    In the early 1990s, my university did something similar. Everyone had a three-initial login consisting of their first/last names and a middle initial, and a letter following. It was policy to give all students who enrolled a login. ghk2, mby5, adh7 etc.

    Predictable (and simply so) login names are one thing, but following from that, the default passwords were identical to the login name. That sounds pretty bad. One more thing made it worse...

    Not all students needed or ever came to use their logins. Indeed, the theatre, arts and media students never needed or were even told about theirs. It was the easiest thing to score a couple of logins by pure guesswork within minutes even among those people who didn't know to login, cd .. and ls -la to see the inactive user dirs. We'd keep multiple ones active if ever we went over quota, and give accounts to friends outside the university so they could login via the modem pool, and the uni did nothing about it for the five years I was involved with them, from 1991 to 1995.

    I'm not surprised the same braindead thinking still exists somewhere in the world.

  15. That's nothing, really by ZakuSage · · Score: 2, Interesting

    Some dumb teacher at my old school put up contact information for all students and staff in the school, as well as their accounts + email with passwords on a directory accessable without password. I found it the first year I went there (4 years ago), didn't tell anyone (would you? honestly...), and they just found out that it was there about 6 months ago. The kicker is that the thing got updated each year!

  16. With the clueless mentality of today's schools... by RoadWarriorX · · Score: 4, Insightful

    I am suprised that the reporter was not arrested for "hacking" the system. If it was a student who did this, I think that he or she would have been expelled from school, arrested, and hauled off to jail.

    You'll never know, that still might happen...

  17. Integrity by Saeed+al-Sahaf · · Score: 2, Funny

    WHat you should be teaching your child is that when they get cought, they should simply tell whoever that they are doing "security testing". According to what I read at Slashdot, that makes it "OK".

    --
    "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
  18. Everything is as it should be by iamacat · · Score: 3, Interesting

    Smart students are supposed to figure out the system, have a reasonable amount of fun and then show their integrity by not doing damage or creating unfair advantage for themselves. I had root on most systems in university and nobody worried much about it. Read Harry Potter and Enders Game and note that although it's fiction, the thrill of discovering secrets is what makes you really learn. There are always ways to catch those that truly abuse their knowledge.

  19. In other news... by artemis67 · · Score: 2, Funny

    The city of San Francisco is looking for a new IT Manager. Must be able to come up with more than one password. Passwords with numbers a plus. Job to be filled immediately.

  20. Re:Meanwhile, teachers have DUPED us... by hcob$ · · Score: 5, Informative
    Meanwhile, teachers have duped us into believing they're underpaid! They even get special tax breaks, oestensibly to "purchase school supplies". What a powerful lobby they have!

    Of course, now all students have to be IQ-tested for the "no student left behind" act. Perhaps we should test the teachers, too, and leave some of them behind.

    I shouldn't respond to this, but I feel I must. First off, both of my parents are teachers.

    My mother had to work 25 years, get a national board certification, and such to reach $38,000. My father had to work similarly. All this while raising two children. When I was growing up, I remember my mother having to decide what she could afford at the store to go with rice for dinner.

    Recently, the school board decided to fund my mother's room with a whopping total of $75 to purchase supplies for the year. Now what's worse is that this class has several modules that require expendable items like glue, balsa wood, certain chemicals, etc. The $75 wouldn't cover even ONE of the 12 modules. She had to buy the rest out of pocket.

    And if you think they get paid over the summer, you're mistaken. Most teachers have 10-month contracts. So, what the school does is spread that money out over 12 months so that there is no stop in money flow. Also, teachers work during the day at school, and get paid no overtime for the work they do at home. Make lesson plans, grade papers, deal with irate parents, deal with the verbal abuse of morons like you... etc... etc.

    Next time you make an assanine comment like that, I hope you do it in front of a teacher and get the back of your hand slapped by a ruler. But of course that won't happen since teachers are disciplined for patting a child on the shoulder now in congratulations of good work.
    --
    Cliff Claven
    K.E.G. Party Chairman
    Founding Leader of: Koncerned for Egalitarin Governance
  21. My company is just the opposite by Quiet_Desperation · · Score: 4, Funny
    My company requires new users to navigate the Labyrinth Of Despair, swing on burning ropes across the Chasms Of Molten Hate, do battle with a dozen skeleton warriors and all the while collecting obscure Myst-like clues in order to figure out the initial login password.

    And if you forget your password, you have to do it again.

    Blindfolded.

    A new college hire involved in a password change request.

    Some have suggested our IT folks have gone a bit too far. They claim not, but it's hard to argue with new account setup metrics of 14 dead, 39 severely wounded and 21 missing (presumed logged in).

  22. Even if they changed the passwords..... by 8127972 · · Score: 4, Informative

    .... It wouldn't matter. A long time ago in a galaxy far far away, I used to do IT support in a school. I would create user accounts on a Netware 4.11 (see how long ago that was?) server that forced teachers to change the password upon their first logon. The teachers would almost always change the passwords to any of the following:

    - Name of their child
    - Type of car
    - Licence plate number
    - Name of husband/wife/spouse/life partner/current booty call

    The kids (14 year old and younger) knew this and almost always managed to guess the passwords within a week through social engineering. So changing the passwords is half the problem, using strong passwords (or the lack of using them) is the other half of the problem.

    --
    This is my opinion. To make sure you don't steal it, it's covered by the DMCA.
  23. Lazy Admins by SumDog · · Score: 2, Interesting

    When I first got my current job, everyone had the same password! It's awful because even when someone leaves the company, they can still access everyone else accounts. The system admins response when I asked him about it, "Well if you let them choose their own passwords they keep forgetting them and keeping bugging me about it."

    This is the same system admin who mapped drives on the Samba3 domain to regular users using as the Domin Admin, shared up the entire C drive of a server read-only (on top of the existing administration share), uses eMule at work and who reformats his windows box every 3 months because of excess spyware.

    The problem comes from system administrators who are lazy and stupid. All this admin had to do was write some scripts to check when teachers updated their passwords, and if they didn't after x amount of time, lock their accounts. Either that or send out unique passwords.

    Stupid people shouldn't be in charge or important things that involves the physical and informational security of many people. However we keep putting them in those positions and keep them there cause it's easier and we "trust" them even though they are incompetent. We else would American reelect Bush?

  24. Old Problem, Easy Solution... by Evil+W1zard · · Score: 2, Informative

    How many times do we see this same type of story in the news... Passwords are a weak link in the security chain and guidelines on how to create and manage passwords have been around forever. In this day and age it is a simple thing to use two-factor authentication through RSA tokens and such and it should be IMO a requirement placed upon systems that protect personal information. There is no excuse other than negligence for this kind of situation. I have seen so many cases where passwords initially given are so simple to guess (lastname,first initial or even password) and it plain pisses me off. Then on top of that they don't automate the system to check for weak passwords so people wind up changing their initial password to something just as easy to guess. One audit I did of about 200 users had a dozen or so using "password" another 20 or so using their name and another 50+ using passwords that were easily guessable... Its piss poor and there is no excuse.

    --
    News Reporters Make Tasty Polar Bear Treats!
  25. Old teachers... by vertinox · · Score: 2, Funny

    From the article: "'I'm fuming mad,' said Sarah Gadye, the San Francisco middle school teacher who discovered the problem Thursday -- three years after the district purchased the service for elementary and middle school teachers. 'My own child could go into this, figure it out and get all this data on all these students. It's mind-boggling.'"

    Just because you couldn't figure it out and your child could doens't mean you have to get pissy about it.

    --
    "I am the king of the Romans, and am superior to rules of grammar!"
    -Sigismund, Holy Roman Emperor (1368-1437)
  26. Child's Play by hendridm · · Score: 2, Insightful
    My own child could go into this, figure it out and get all this data on all these students. It's mind-boggling

    And yet an entire school district of adults couldn't figure out that using a generic password over a public medium would pose a risk.

    This isn't brain science. What do you think would happen if your ATM card had a default password that you never changed?

  27. Prosecute the reporter!!! by provoix · · Score: 2, Insightful

    Since when did it become legal for someone to access a private database system. Wasn't the reporter committing a crime?

    Of course we all know that some poor sys admin just got chewed out for making the password decay policy too difficult. Naturally in an effort to ease the user's pain they just issued a generic (probably at the request of his overlord). Now he'll no doubt get the shaft.

    That said, he/she/it should not have been so negligent.

    When I was a kid, my parents made me confess to the grocery store clerk that I had stolen a lollypop. The lollypops were just sitting there for anyone to grab and put in their pocket. Oh....but wait, we as a society prosecute shop lifting. Hmmm...

    So why not start finally prosecuting the hackers. It was a password protected site. The reporter's use of the password was still a violation, regardless of the intention.

  28. CPE-1704-TKS by RoverDaddy · · Score: 2, Funny

    was the launch code WOPR was searching for to fire off the nukes. Do I win the geek-of-the-year award now?

    --
    RETURN without GOSUB in line 1050
  29. Re:Weak passwords are an epidemic by scholzie · · Score: 2, Interesting

    I put my hard-to-remember PWs on a sticky note, inside a locked drawer, taped to the bottom of my desk (inside the drawer). I figure if anyone can get into the desk and find the note, they probably deserve a prize anyway. Also, I have a small card in my wallet of phone numbers. Some of the "phone numbers" are really account numbers and their PINs, but they're formatted exactly the same as the real numbers... I was always pretty proud of myself for that one.

  30. False security by canadiangoose · · Score: 2, Interesting
    My first tech job was as the sole helpdesk technician of a small/medium-sized hospital in Canada. When I was hired, they were in the middle of transitioning their main servers from Netware to NT4. The plan had been simple:

    1. Migrate client authentication over to NT
    2. Create trust relationship between Netware and NT, allwing clients to access old Netware resources.
    3. Migrate file/print/email and whatever else over to NT as it suited them.

    I don't know enough about Netware to say whether the migration plan should have worked or not, but something definately mucked up. They couldn't get Netware to trust the NT logons. The solution?
    They simply removed ALL access restrictions from ALL Netware resources!!!!! The hospital ran for months with no no access controls on ANYTHING!! Sure, people were to enter a valid password, but once you were logged in, you could open up anyone's network shares and do as you pleased. Patient information was freely available, even from the virtually unsupervised computers at mostly abandoned reception desks.

    The network admins did their best to keep it a secret. After watching these admins hiding a security hole this large, I have almost no faith that security in large networks is ever implemented properly.

    --
    Never eat more than you can lift -- Miss Piggy