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How Many Times Should We Pay For Our Software?

An anonymous reader writes "An editorial at ZDNet talks about the concept of subscription licensing for software." From the article: "But the software industry is greedy enough to want to go even further. Ignoring the subtleties of DRM -- which snares users by glossing over the unseen ties between content and format -- vendors from BEA to Microsoft are eager to take up the blunt cudgel of subscription licensing, which merely asserts that, if you don't pay up again at the end of the year, your software stops working. The best way to deploy the mechanism of subscription licensing, of course, is as a hosted service, because it gives the software vendor the ability to instantly turn off the software-on-tap if the renewal is not forthcoming. Perhaps this explains Microsoft's new-found attraction to 'hosted everything' (whether or not it can work)."

73 of 304 comments (clear)

  1. Jaded article writer? Get a grip! by zoloto · · Score: 5, Insightful


    There's just one problem. This perception of the software-as-services model is a jaundiced misrepresentation of the way that on-demand applications actually work. No on-demand customer pays simply for the privilege of accessing the software. They pay because the software delivers business results. And that simple distinction exposes once and for all the clay feet, the emperor's new clothes, of the traditional applications software industry. Their products don't actually work until they've been tweaked and customized by customers or partners, and therefore the licence of itself has no out-of-the-box value to the end user. Asking people to pay for the privilege of using the software isn't offering a service, it's taking a liberty. It's as much of a nonsense as asking a punter to pay a performance fee for whistling a copyrighted tune. If I'm paying a fee to watch a movie, listen to a song, or use an application, I expect to experience a professional, finished execution.

    True on-demand application vendors understand this. Conventional software vendors seem to think the world still owes them a living, just for bothering to write some software.


    This article sounds as if the guy was jaded from the start. His complaints are similar to those people who first scoffed at the notion of leasing a car instead of buying it. Some may consider it foolish, but some also see the benefits. In my experience you can lease a car for 12 months, have the "owner" of the car (or software) continually maintain it when it needs it.

    Don't read too deeply in on that analogy, please.

    But BOTHERING to write some software? By us Bothering to write some software you have some of the best software out there that's been used to secure most of the IT infrastructure the world runs on. Apache, The Linux Kernel, The Various BSD's, SQL Databases, Iptables, SNORT IDS software, OpenSSL, and many many more!

    This guy is just trolling. The article is slanted because he believes that once written, any bugs, flaws (as in it doesn't do this the _way_ it should for ME) should all be done for free simply because he or general consumers are greedy. To a point, bug fixes should be fixed like glaring security flaws that could be used to take over your computer (ala windows in general, yes I'm biased) or damage your information etc.

    But get real. If you paid ONCE for your anti-virus software and expected it to work flawlessly and capture all viruses, worms etc without having to pay extra every year to maintain that reliability you're just out of your mind. There is no incentive to keep something up for free especially in an evolving industry. One that evolves and almost 2-5 times the normal rate of other industries.

    Think of it this way. You pay a subscription service similar to that of an anti-virus vendor. Receive continual updates, bug fixes, serious flaws get fixed for an annual price. This ensures the developers can work and continue to live as well. Why not? If you don't pay for the next years license, you simply don't get major version upgrades (maybe a serious bug fix or service pack) or new "features".

    I'm not keen on the idea of keeping your apps on a server/central location, unless it's on my home network and I have the option to install it centrally or on each workstation. It's just foolish to do it that way. But this guy's "it's mine, I want it all forever" after a simple purchase doesn't cut it. Want that new fender or tires? They're better quality than the current tires you have, then pay for them. Don't expect it for free buddy.

    This guy really pissed me off. And I have a football game to watch.

    1. Re:Jaded article writer? Get a grip! by rpozz · · Score: 5, Insightful

      Receive continual updates, bug fixes, serious flaws get fixed for an annual price.

      For updates which provide new features not advertised when the product was released, fair enough: a subscription is reasonable. However 'bug fixes' and 'serious flaws' are faults with something you have paid for and should be fixed for free for a sensible time after release, just like any other product.

    2. Re:Jaded article writer? Get a grip! by Anonymous Coward · · Score: 2, Interesting

      Anti-virus, yes. I see how you should pay yearly for continual virus definitions and things like that. It's constantly being changed and upgraded, and that takes work. But on the other side of that, your anti-virus shouldn't just stop working alltogether if you don't pay for the nth year.

      Some screen capture, system diagnostics, file compression, etc., programs nag you every year, or even every month, as well even though absolutely nothing changes. Now, obviously there's almost always a free alternative, but someone has gotta be using this stuff or it wouldn't stay up for years on end.

    3. Re:Jaded article writer? Get a grip! by rossifer · · Score: 3, Interesting

      Exactly. Software subscriptions can provide more control to the customer, and I've considered them for my own software for exactly that reason.

      Simple thought experiment: I assert that my software will provide enormous value for a customer for six years, but my customer only believes that he'll get three years of utility from it. If I'm willing to offer a subscription where the customer pays 10% of the negotiated total price every six months, the customer will pay substantially less if their analysis is better than mine. And if their analysis is wrong, they are getting more utility than they thought they would, which makes the continuing subscription fee easier to justify on an ROI basis.

      The difficulty comes with how the price is set and explained. For personal use, the price will need to appear substantially below the best retail price (spread over at least 3-4 years) before it will stop feeling like I'm getting torn a new one. Would I pay $10/month for a personal subscription to MSOffice? Probabaly. $20/month? Probably not. MS site licenses pretty much are subscriptions already, so they've already got a lot of data on what companies can tolerate. Now they need to see if they can figure out what consumers will tolerate in the way of rental costs.

      Regards,
      Ross

    4. Re:Jaded article writer? Get a grip! by ultranova · · Score: 4, Insightful

      But BOTHERING to write some software? By us Bothering to write some software you have some of the best software out there that's been used to secure most of the IT infrastructure the world runs on. Apache, The Linux Kernel, The Various BSD's, SQL Databases, Iptables, SNORT IDS software, OpenSSL, and many many more!

      Perhaps you might explain what all of these Free Open Source projects, which can all be downloaded free of charge from the addresses you provided, have to do with substriction-based software ?

      This guy is just trolling.

      One of you is.

      The article is slanted because he believes that once written, any bugs, flaws (as in it doesn't do this the _way_ it should for ME) should all be done for free simply because he or general consumers are greedy.

      Or perhaps the bugs should be fixed for free because if you sell a defective product it is indeed your responsibility to either give the money back or fix the flaws ? After all, the product doesn't work as advertised, so you have either made a mistake or committed a fraud, and if you have made a mistake it is only reasonable to expect you to fix it.

      But of course the consumer is just greedy to demand that you uphold your part of the deal - deliver a product that works as advertized.

      But this guy's "it's mine, I want it all forever" after a simple purchase doesn't cut it.

      Then perhaps you might be so kind as to explain what is sufficient to give me permanent ownership of something I've purchased, since you seem to claim that simple purchase doesn't do so ?

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

    5. Re:Jaded article writer? Get a grip! by Tyrant+Chang · · Score: 3, Interesting

      Well, I think the question is what did you actually pay for?

      Software?
      Software + support?
      Software + support + updates?

      Or another way to ask the question might be: Should we require the software companies to include the price of technical support and updates within the price of the software or should we let the consumer be able to pick and choose the level of service?

      My concern is that if you start requiring software companies to include technical support and continous updates for free, the price of software will increase. (I guess this is what supporters of FOSS probably want to happen anyway)

      In regards to your concern, I guess one possible to your solution might be requiring software companies to honor return requests if there are serious flaws in their software and if they require people to pay for the fixes.

    6. Re:Jaded article writer? Get a grip! by aussie_a · · Score: 3, Insightful

      Well, I think the question is what did you actually pay for?

      If you buy a faulty (non-software) product, you can get a refund (the law protects you there). Yet when it comes to software, people are willing to accept that they buy faulty products, with it being the norm. I agree people can't create perfect software, but to have them charge for bug fixes is (IMO) ridiculous. If companies can't handle offering non-faulty software (or at least providing fixes for faulty software for free), then their current business model is broken.

    7. Re:Jaded article writer? Get a grip! by evilneko · · Score: 2, Interesting

      Couldn't you say the same thing about... Linux? How about all those free linux apps, or even some of the free windows "firewalls" ...wait, maybe that's a bad example, what with sygate's proxy hole, Kerio's fragment vulnerability, and zonealarm's dde problems that are only fixed on the PRO version. Yeah. Windows firewalls are bad example. Nevermind. :P

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    8. Re:Jaded article writer? Get a grip! by Traiklin · · Score: 2, Interesting

      Of course there's no guarantee that paying for something will gain you any better service, but at least THAT'S THEIR JOB. That's what they're SUPPOSED to be doing.

      To bad they do everything BUT their job.

      Why spend time fixing a problem the moment it is found when you can save it for a "Monthly" update?

      Why spend time creating a monthly update when you can do bi-monthly?

      Why do bi-monthly when you can do twice a year?

      Why bother supporting it when you can suck another $200 out of people?

      and to the first poster, when you lease a car it is YOUR responsability to make sure that car is in perfect working condition when you give it back. If something goes wrong with it you have to fork over the cash to get it fixed, Apply that mentality to computer. Windows suddenly has a new massive flaw, Microsoft doesn't have to do shit, it's not their problem it's your's. You are the one who bought the program (car), so repair, maintenance and upkeep fall in your lap.

      Seeing as how Microsoft doesn't release the source code no one can make patches properly to fix their fuck ups. So how exactly can one legally fix this? basically you can't, so you get the joy of living with an OS that you can't fix and Microsoft doesn't have to fix (cause you are the temp owner, you have to take care of it). Also in the end if someone breaks it...does that mean Microsoft can sue every single person with a copy? after all we are returning damaged goods back to the owner of the product once out time is up.

    9. Re:Jaded article writer? Get a grip! by Herby+Sagues · · Score: 3, Insightful

      That seems fair, but how do you define a fault? A product not being able to resist attack from malicious crooks using sophisticated tools? An application failing to do things it was not tested for? An application not preventing the user from doing something stupid (such as giving an unknown person critical private information just because he claims to be from his bank)? Does ANY industry provide that time of warranty? No, they don't. I certainly didn't try, but when my car got stolen even when it was locked, I probably wouldn't have obtained a refund from the company (even if returned my car, which showed up a few days later). The problem with software is that we ask it to do very complex things, and we expect to do all it flawlessly, even if it is under very adverse conditions such as receiving thousands of malicious attacks per day. Which is not an unreasonable request, but not something we've been told to expect, something we can consider a mandate, especially since that requires lots of continuous work from the manufacturer, because the conditions change every day. But considering that a product is flawed to the point of asking for a refund just because it didn't resist the millionth attack from a hacker is asking for way more to the manufacturer than what we demand of car builders, or the manufacturers of any other product. THe manufacturer of a product only has to offer a refund if the product doesn't perform as advertised, or if it doesn't work as defined by its contract. Software that doesn't claim to be hacker proof or to never fail doesn't need to offer such a refund. Though you should be able to ask for a refund from Oracle, since they used to claim their products were unbreakable. Other manufacturers usually claim their products are "secure" or "reliable", but I've never, other than in the case of Oracle, heard one of them claiming their products are "absolutely secure" or "flawlessly reliable", which wouls be base for demands for a refund or a free repair.

    10. Re:Jaded article writer? Get a grip! by ^Case^ · · Score: 2, Interesting
      After all, the product doesn't work as advertised

      Work as advertised? How much software do you know that comes with a full specification of how it is supposed to work? The only thing I can think of is OSS because you have the software and even then you're not getting a specification of how it is supposed to work, but only how it actually works. Software is just too complex to give a full specification of how it'll work to a consumer -- and most of the time for the developers too.

      The point being that software may very well do what's promised on the box and still require a whole lot of bugfixing.
  2. Arrg Matey by 42Penguins · · Score: 5, Funny

    Let me answer for the pirates in the group: How many times should we pay for our software? "They'll never get any o me pieces o eight."

    1. Re:Arrg Matey by nv5 · · Score: 2, Funny

      have you tried to return it to the store?

  3. Not enough options. by shobadobs · · Score: 2, Funny

    Though I'd vote for the CowboyNeal option.

  4. Who really cares if this happens... by WTBF · · Score: 3, Insightful

    I run linux on half my machines and so that is obviously without subscription (although some distributions might try it) and the other half run windows. If Microsoft forces (for example) Vista into a subscription only model then I will stick with XP on the machines I have (I wasn't planning to upgrade anyway), and not buy any new licences. In other words I would move to linux if the need for a new machine was great enough, and stick to what I have at the moment. The average home users machine gets so bogged down with spyware that they replace their machines fairly often, or pay to have it repaired. This means that buying a new machine/paying money every year might be common practice for some people. Plus if it is moved to a hosted solution it might be harder to get spyware on them (but this is Microsoft...) and so a saving will be made with the reduction of costs due to paying people to remove spyware. The only problem might be work needing software that only runs on windows, but I am provided with remote desktop to my windows desktop anyway so I do not need windows at home to work.

    1. Re:Who really cares if this happens... by sl4shd0rk · · Score: 2, Insightful

      > If Microsoft forces (for example) Vista into a subscription only model then I
      > will stick with XP on the machines I have (I wasn't planning to upgrade anyway),

      Don't plan on ever upgrading your hardware then. One of the biggest shams in this area is where hardware vendors do not supply drivers fo 'antiquated' version of windows (eg: XP by the time Vista rolls out). The gaming monopolies *cough*EA*cough* are also adopting this strategy by releasing titles 'only for' version xxxx - Eg: Running Tiga'Woo' 2005 on windows ME. In essence, here is a simple game that forces you into buying windows XP if you want to play.

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  5. Re:/. means "slashdot" \. means by JudicatorX · · Score: 2, Funny

    And the buddhists shouldn't use swastikas. Right.

    --
    "It is a good divine that follows his own instructions" - Portia, The Merchant of Venice
  6. Re:Would it include games? by shmlco · · Score: 2, Insightful
    Well, $120/head might be a little steep, considering the discounts available for bulk/corporate licensing. But then again, if that included all hot fixes, bug fixes, feature additions, and upgrades, and if it meant that I didn't have to make a full boat $500/head outlay for XP and Office up front...

    ...it could actually be halfway reasonable.

    --
    Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
  7. Oblig. Einstein reference by shobadobs · · Score: 3, Insightful

    Honest software: It can be bought, but once it's bought, it stays bought.

    Paying over and over again for the same thing falls under the definition of insanity: doing the same thing over and over again and expecting different results.

    1. Re:Oblig. Einstein reference by shmlco · · Score: 2, Insightful
      "Paying over and over again for the same thing..."

      Ummmm... like paying to watch reruns on cable? Paying Blockbuster to rent a movie you already saw in the theater? Renting it yet again?

      Paying to go to the gym and run the same track and lift the same weights? Swim the same pool?

      Paying to keep the same lights on? House the same temp? Get the same water?

      Making the same car and insurance payment each month?

      Sorry, but I think even Einstein would agree his quote fails to apply here. People pay again and again for the same things all the time. And if continually updated and upgraded, then it's not the same thing, is it?

      --
      Any sect, cult, or religion will legislate its creed into law if it acquires the political power to do so.
  8. Doesn't bother me by SolusSD · · Score: 5, Insightful

    I run Linux and use OSS almost exclusively at home, work and school. If greedy software companies want to push more people to Open Source it can only help. After all, companies only control the market if consumers allow it.

  9. History repeating by Anonymous Coward · · Score: 4, Informative

    IBM had a vision like this albeit not in a networked environment. They predicted that only a few computers are needed for anybody's needs and that they would provide them. Look where we are today. I'll stick with my linux and BSD OSes forEVER if need be. I'm not buying any of the DRM CRAP. I'll grow old with my Athlon XP and be happy. I don't need new office, new crap all the time. It's not a wearing off. It's still ticking as the first day I installed. It can still tick 100 years from now if all the hardware lasts that long. Software CANNOT be forced down our throats. MS is doomed if they try to pull this off. It might be ok on niche business 2 business markets but not as a consumer product. NO WAY, JOSE!

    1. Re:History repeating by ErikZ · · Score: 2, Funny
      This is the 10th time that I oficially give up slashdot.


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  10. Re:Everyone wants to go in that direction. by Hiro+Antagonist · · Score: 5, Insightful

    Wow, now that's a strawman argument.

    Why do you have to stop using the software? Does it magically stop working or something? Just because you stop receiving bugfixes doesn't make the software unusable; it just means that, should a crucial bug be uncovered, that you will be vulnerable.

    I've got no problem paying for a subscription, such that I receive a guaranteed stream of updates and patches. Basically, I think of software as being like any other capital good that requires maintenance -- there's an upkeep cost, because no software is ever Bug-Free(tm)

    What I have a problem with are forced upgrades; if I'm happy with version X of a software, I should not be forced into upgrading to version Y for things like security fixes. If a software vendor is going to charge a subscription for maintenance, that's fine, but they are going to have to understand that, like any other capital good, maintenance means keeping the current software running -- not swapping it out every year.

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  11. Not opposed . . . by Seumas · · Score: 5, Interesting

    I'm not deeply opposed to the concept of subscriptions. Disregarding operating systems for a second (I'm an OSX, Linux, Solaris guy), I think that people will have to wrap their mind around the new concept. We are used to paying for an item and owning it rather than paying for the function and service performed. If the price is reasonable . . . why the hell not?

    Forgetting that OpenOffice is free, let's say you had the option of paying $350 for each copy of each release of your office software (word processor and spreadsheet program) every couple of years or so. Why not pay $5/mo for the same functionality and never have to worry about upgrades or new releases? Same with games and everything else. Why should software be so different than any other delivered service?

    My main concerns would be:

    + What if the service stops being offered or the company goes out of business?

    + What are the security and privacy ramifications?

    + What are my options if I don't want to use a net connection?

    + What will happen to my documents/material when I stop subscribing to the software?

    + Will others have to subscribe to the software service to make use of the content/items I made?

    + Will I be forced into using an "application server" style arrangement or will I still be able to download and install the fully functional software on my actual computer? I don't want to be tethered to the internet for all functionality.

    + Will you charge me per-seat/user even in a household? Or can I still just have one subscription and let everyone who comes to my house or lives with me use my software as if it were not a subscription? I don't want to have to pay $20/mo for four people in my home to access something when I could just buy the software and they could use it for "free" without additional costs.

    + Am I going to have to allow a credit check and offer up my credit card number, social security number, home address, full name and other private data to secure an account with the software subscription service? Won't this make me easy to track in relation to anything I ever read, access, view or create/author? Do I really want this?

    1. Re:Not opposed . . . by killjoe · · Score: 2

      WHat I would worry about most is the hosting company combing through my data and either selling it, selling information about it, or targetting advertising based on it.

      Once a corporation has enough information about you and has all your emails, documents, spreadsheets etc they would pretty much have to sell that information to others. There is just too much money there to ignore. Needless to say they won't tell anybody about it either.

      --
      evil is as evil does
    2. Re:Not opposed . . . by madhippy · · Score: 2, Interesting

      + What will happen to my documents/material when I stop subscribing to the software?

      perhaps the only way people will move over to this form of software licensing is with 'open' document formats ...

    3. Re:Not opposed . . . by cgenman · · Score: 2, Insightful

      Let's say you had the option of paying $350 for each copy of each release of your office software (word processor and spreadsheet program) every couple of years or so. Why not pay $5/mo for the same functionality and never have to worry about upgrades or new releases?

      A: Because it won't be 5 dollars a month, that 350 dollar piece of software will be 350 dollars per year.

      B: Because I'd much rather not have to worry that the makers of all 10 pieces of key software on my machine have current credit card info.

      C: Because upgrades are on the provider's time schedule, not ours, and so upgrades that may break compatibility can come out at any moment.

      D: Because I lose payment flexibility. If I lose my job, I'm not going to pay to upgrade my software. But I'll still have software. On the other hand, if I can't afford to keep paying for my office software, what am I going to edit my resume in?

      E: Because then the provider has no incentive to improve their software. At least under the current system Microsoft has to pretend to make Office 350 dollars better every two years.

      Software isn't a service. Having milk delivered is a service. Web hosting is a service. Software is a thingie. The copy of Doom on my machine is identical to the when I bought it. I don't want my HTML editing program to suddenly cease functioning because I forgot to pay that bill this month. I'd much rather pay cash to have Photoshop 7 and be guaranteed that baseline functionality into the future (with upgrading as an option) rather than having to worry about my ability to edit images being taken away.

    4. Re:Not opposed . . . by Omnifarious · · Score: 2, Interesting

      I think selling software on a subscription that causes the software to stop functioning if the company dies is unethical. In fact, I think selling any software on a subscription basis is unethical unless its Open Source. Even more so than selling software that isn't Open Source.

      This is because of the lock-in issues associated with proprietary software. The cost of ceasing the subscription or having the company that provides it goes out of business is enormous. This means that any provider of proprietary software has a great incentive to charge as much as possible for their subscription, but not so much that it would be more expensive for the user to switch. This will eventually result in all businesses basically being owned by the proprietary software companies that provide their software.

      Not a something I ever want to see come into existence.

      I think a subscription pricing model fits software better, but I would never buy any piece of proprietary software under that model.

  12. Re:Everyone wants to go in that direction. by Stevyn · · Score: 3, Insightful

    these are B2B services. Maybe it'll work, maybe it won't. But this is never going to work for home users. Nobody is going to pay a monthly fee. For one reason, everyone is used to either getting the program on their computer when they buy it, or borrowing someone's CD. People aren't used to the idea of going into a store and actually paying for software. They still see it as, "hey, can you set that up for me" when they really mean can you give them the CD and violate copyright laws.

    This also won't work because it gives absolutely no incentive for Microsoft to ever improve the products they sell to home users. They might cave for a corporate or government client who demands a feature or something fixed, but not for mom and pop.

  13. Re:You don't play WoW? by MBGMorden · · Score: 4, Insightful

    I certainly dont' know if this was the original intention of the poster, but I don't play WoW because they charge for it in the stores (as much as a standalone game), and THEN you have to pay montly to keep playing it. To me, that's paying twice, which is ridiculous. If they want to charge monthly, then fine, but make the client available for free (either as a download or like those ISP cd's that are in game stores), or at least include a single player mode. It makes no sense to pay regular cost to start with and then keep paying for it.

    --
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  14. Microsoft's biggest competitors... by Bogtha · · Score: 5, Insightful

    ...are themselves. What are the benefits of the last few versions of Windows? What are the benefits of the last umpteen versions of Office? They don't seem to be able to offer anything compelling to upgrade for.

    If people have the option of staying with their current software, they will almost certainly do so. Subscriptions change this, because the vendor gets paid over and over regardless of whether any upgrades happen. Suddenly, they don't have to develop new features in order to get people to buy copies, they only need to develop new features in order to stop people switching away.

    Take a look at Hotmail or Yahoo Mail for example. Until GMail came on the scene, they seemed quite content to sit back and take money from advertisers and paid users without doing much in the way of development. Then GMail came out, and they were forced to begin developing new features in order to stop people from switching.

    --
    Bogtha Bogtha Bogtha
  15. How Many? by nacturation · · Score: 4, Insightful

    "How Many Times Should We Pay For Our Software?"

    Sheesh... what a lame article. Isn't this like asking, "How many times should we pay for electricity?" The company offering hosted applications isn't trying to swindle anyone. You go in with the full knowledge that if you keep using it, you keep paying for it. The company offering the service keeps incurring hosting costs and they keep upgrading the software as part of the deal. If that model doesn't appeal to you, then you shouldn't have chosen it in the first place.

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    1. Re:How Many? by Hugonz · · Score: 2, Insightful

      Electricity is consumed with use, software is not. period.

  16. Re:Everyone wants to go in that direction. by fyoder · · Score: 2, Interesting
    If I don't buy one of these subscriptions, my software doesn't get bug fixes, security updates, which means it is unfit for further use.

    If you want free info on bugs subscribe to bugtraq. I don't know about Redhat or SuSe, but if there's a security bug in mysql is will be reported on bugtraq with work arounds if any or recommendation to upgrade to more recent version. Since moving from Mandriva to Fedora, I don't have any subscriptions or 'club memberships', and don't feel as though I'm missing anything.

    --
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  17. on the bright side, by Khashishi · · Score: 4, Interesting

    Subscription based licensing will encourage the release of products that don't suck.

    Because if the product sucks, nobody will renew the subscription.

    In the gaming realm, companies will be encouraged to continually add new content and improve things to keep the game from falling out of favor.

    1. Re:on the bright side, by Kjella · · Score: 2, Interesting

      Subscription based licensing will encourage the release of products that don't suck.

      Because if the product sucks, nobody will renew the subscription.

      In the gaming realm, companies will be encouraged to continually add new content and improve things to keep the game from falling out of favor.


      It works very well in a market with good competition. Games have heavy competition and heavy substitutes, entertainment in general. Rental is a really lousy way to have a product you keep using day out and day in and doesn't "expire". In a monopoly (or if you want to count in Linux/OO, a Stackelberg ogliopoly with MS as the dominant player) where the biggest competition is your own old versions, it's a really rotten deal for consumers. No more "staying with the old version". No more "jumping over a generation". You're paying all the time, exactly as much as they gouge you for. And it comes in small, comfortable shots so you never get this really big expense that makes you want to switch. People will renew because they have a lot of MS-dependent infrastructure, software, plug-ins, models and macros running on top. They don't need a new Windows version, they need a Windows version. Today, those old systems will fall into obsolesence, while in a rental scheme they will always be state of the art (and you're paying for it). It's really hard to convince someone to throw out their latest MS software and promise savings years down the road. It is a lot easier when the old NT4 server is due for replacement and just maybe Linux is an alternative. Renting MS software will do nothing to help competition or innovation.

      Kjella

      --
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    2. Re:on the bright side, by HardCase · · Score: 2, Informative

      Subscription based licensing will encourage the release of products that don't suck.

      Because if the product sucks, nobody will renew the subscription.


      The EDA software that I rely on to electrically simulate memory modules is sold on a subcription basis - and it's thousands of dollars a year for a single license! It has bugs. It has a poor user interface. I receive patches and upgrades at least once a month. I could switch to the competitor's product, but then I'd be forced to convert all of my libraries and databases to their format - and that product is no more reliable than the one that I'm using.

      The two different software packages are used by nearly every PCB and IC manufacturer in the world. Everybody pays their yearly "maintenance" fee for a software package that constantly needs upgrading - and is constantly a year or two behind the industry standards, forcing users to create shortcuts and workarounds to get the job done.

      The products suck, but everybody renews because there's no other choice. Now, if the buy-in price was low and the yearly license fees made up the difference, then perhaps there would be a case for that sort of licensing. But in the case of the tools that I use, the buy-in is many tens of thousands of dollars and the yearly fees are several thousand. And a major version upgrade is nearly as expensive as an original license. So, I'm suspicious of the idea that subscription-based licensing will improve software quality.

      -h-

  18. Where's the breaking point? by HangingChad · · Score: 2, Insightful
    vendors from BEA to Microsoft are eager to take up the blunt cudgel of subscription licensing, which merely asserts that, if you don't pay up again at the end of the year, your software stops working.

    I can see where they could start thinking they could get away with it. MSFT users take a porking and keep coming back for more. They pay for an operating system, prove they own it to get it working, then pay for an anti-virus and anti-spyware subscription to keep it working right. In the business setting I'll watch customers pay for MSFT licenses, then find out they have to buy this or that CAL on top of it, depending how they're using it. It's insane, but they have their passive aggressive little snit fit and write the check.

    Somewhere this is going to hit a wall. Open source alternatives are getting better, big software companies are boning their customers at every opportunity. You have to think there's a tipping point where customers will say this far and no more. Some have already gotten there, more consider it all the time. OpenOffice, despite its flaws, is a very functional alternative.

    I'm wondering if it will keep happening little by little or if there will be a big bang type migration that will cause big software to start looking at their price points, probably way beyond the too late point? I have a hard time not believing that somewhere, not far away, this tendency to keep porking the customer is going to come back and bite them on the ass.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  19. Economies and Scale by Stephen+Samuel · · Score: 4, Insightful
    If you're paying me to specifically create/modify a piece of software for you, it makes sense that I need to charge you for updates and bug-fixes to that custom piece of software because somebody has to pay me for my time.

    If, on the other hand, I'm selling my 'custom' code for $500 each to 1,000 people a year, it's the ongoing sales that pay for the bug fixes and updates.

    Once I've fixed the bug for one of my customers it's almost free for me to distribute that fix to everybody on my customer list. It's dishonest of me to charge each of my customers the full cost of fixing each bug. On the other hand, charging them a small fee for ongoing admin and support is completely reasonable, as long as I'm actively supporting the code and you want the new fixes. If you don't want the fixes, then you've paid for my time, and there's no more need for you to pay me.

    The Microsoft approach, on the other hand, looks like little more than a greedy grab. I'm expecting that their yearly costs aren't going to be much less than the price of the (old) non-subscription version -- except that you're going to be expected to pay that price every year for the rest of your life -- whether or not Microsoft is supporing it.

    Worse yet -- If Microsoft wants to force you to move to Windows 2010, all they have to do is cut off the air supply for people using the XP/Vista versions and you'll have to either abandon your data or upgrade to 2010 -- so now you get dinged twice for the one piece of software.

    Subscription makes far more sense for something like anti-virus software because you actually need the most recent data for your code to work ongoingly. On the other hand, I can still do most of the content creation I really want with Word5.0 for MacOS7.

    --
    Free Software: Like love, it grows best when given away.
  20. This will NEVER EVER work by a_greer2005 · · Score: 2, Interesting
    Heres why:

    1: Bandwidth, it takes a lot of network to pull a CD image accross a LAN if you are deploying, say a new version of Office on a network, divide the lan speed by ~200 and that is a good average measurment of "cloud" speed (the speed at which your network head end talks to that of Microsoft or whoever over the public internetwork) and I doubt that the prices of OC3s will fall anytime soon.
    2: Lack of access: It it bad enough NOW when the fiber between your small-to-medium size community from the backbone is cut, now imagine that on top of missing the important conferance call because the t-1 for the phones is down, you cant even type out the reports you need to do in Word! this would cause the business world to converge on redond with pitchforks in hand (when the managers realise that it isnt the techies fault)
    3: Common logic: "We only pay for computers once, why should we pay for software 3-5 times over the 3-5 year lifecycle"
    4: Road warrior -- Broadband isnt everywhere yet -- 'nuff said
    5: Security concious people do not ever want their secure documents touching a server they dont controll -- even if it is "just" a temp cache.

  21. A matter of choices. by vethia · · Score: 2, Interesting
    In my mind, we should only have to pay for our software as many as we pay for our other appliances and electronics: as often as we feel the need to upgrade to better models. I buy a new computer or television set and I consider it my own until it either wears out or becomes obsolete. Software doesn't exactly wear out, but timelines of growing incompatibility are inevitable with any software release, and that's what people should have to pay for: new versions. If I like my old Windows 98 machine just fine, let me keep using it. If I want to upgrade to shiny new XP, I'll have to fork over the cash.

    Subscriptions would essentially force all users to upgrade to each new release whether they want to or not. Am I the only one who refused to upgrade programs like AIM--or, for that matter, my old cellular phone--because they kept adding crap features I didn't want? Please let us keep the choice of whether to upgrade or not in our own hands.

  22. Like everything else, "it depends" by Flying+pig · · Score: 2, Interesting
    Anti-virus programs are an obvious example of a case where the subscription model is appropriate. There is a clear need for continuous updating. There are other cases, such as stable corporate applications that function within a corporate environment, where periodic major upgrades are required, driven by business need, but until the buying round starts the exact nature of the changes is unknown. In those cases, subscription may not be appropriate, though there may be a support contract.

    I think too you need to look at what the value proposition is. For an enterprise Linux, it's understood that it is a work in progress and that, to a certain extent, money in represents value out. In effect, Linux is a clever way for competing companies to cooperate on core infrastructure without having to reveal what they are doing to the competition. It has the benefits of socialism (large resources focussed on a task) with the benefits of capitalism (market driven progress.) A subscription model fuels that by providing a market for people to demonstrate their demand for the product in hard cash.
    For Windows, the understood background is that a company has developed a product that is expected to work properly first time (this is written quite seriously, I'm not judging whether or not Microsoft achieves this.) For this reason, companies are expected to pay a lot for it up front. A subscription model allows Microsoft to screw up royally and still get cash while the problems are fixed, i.e. it destroys the Microsoft value proposition. If I buy a car and it fails within warranty, I expect it to be fixed FOC. In fact, nowadays I don't expect it will fail during warranty at all. The last car I bought (VW group) survived its first 4 years with only routine servicing - which is largely why I still have it. When cars were unreliable heaps of junk - i.e. until the 1990s unless there was a 3-pointed star on it somewhere - leasing made a certain amount of sense because the thing was really unfit for use after just a few years of company driving. There was no sense of owing a valuable capital asset with many years of good service in it, it was a case of having a service on tap.

    By that analogy, I expect software that comes with a capital asset to be largely subscription free. I would not be happy if there was an annual licence for software to use a digital camera. I would not be at all happy to have to pay an annual licence to boot my PC or read my own archives. But I accept that I need to subscribe for FUTURE services - email, internet connectivity, to deal with new viruses and worms.

    To cut the inevitable long story short, I once worked for a company that had one of those MRP systems that had an annual contract and a licence key. One year they screwed up delivering the new licence keys. For three days at a busy time of year, not only could we not enter new business, we could not read old business data. The pain was such that I made it a primary objective to win over the board and replace the system with one which did not stop working under these conditions.

    --
    Pining for the fjords
  23. Re:Everyone wants to go in that direction. by raoul666 · · Score: 2, Insightful

    But the question to be asked is: if you consider software a capital good, which therefore requires maintenance, what if it's not ordinary maintinence? What if it's a genuine fault? Should you be charged for a security fix if it was a fault in the original? If you buy a car and the locks on the door could be opened with a toothpick because the engineer screwed up, should you pay for it, or should the manufacturer eat the cost?

    --
    When cryptography is outlawed, bayl bhgynjf jvyy unir cevinpl
  24. Is that you, Bill? by Anonymous Coward · · Score: 3, Insightful

    Your assertion that "pay once, get bugfixes free" is not acceptable is flawed. I payed to have a working product. If they didn't do a good enough job to keep it working in the future, then they need to fix that FOR FREE. No need for bug fixes or anti-virus if there aren't any flaws in the first place. Subscription models aren't even a part of the picture until the vendor makes a bad product. That shows the real problem is the bad product, and that they need to fix it. Don't tell me to pay a subscription for a product that should have worked in the first place. That would just mean they could put out as crappy a product as they want to and "fix it later". I'm not trusting Microsoft to "fix it later", because they never do. You say thats because of no subscription? BS. They're still making 400% profits. They can just count that as their subscription model. They've got an obligation to fix their stuff.

  25. Re:Everyone wants to go in that direction. by nine-times · · Score: 2, Informative

    I think you've hit on the real issue here. In my mind, for example, I should be able to purchase Microsoft Office, since that is a piece of software that I can take a given snapshot of it, and it doesn't necessarily decrease in usefulness as time goes on. For example, there are people that are still running Office 97 and who wouldn't really benefit from the upgrade to 2003.

    On the other hand, you have software like antivirus software, where it's usefulness is predicated on constant updates. Why would a company offer constant updates for free? How would they make money to support the staff that produces these updates? A subscription model makes sense here.

    There may be some middle-ground as well. Maybe it'd be worth paying for some sort of maintenance for some software. For example, if I could pay a small fee ($10 a year?) to make sure my version of office was continually supported with bug-fixes, that'd be worth it. No new features, but support for the newest versions of the Word .doc format, security holes plugged, etc.?

    Or, for example, if Microsoft wanted to offer, in addition to the option of purchasing Office, the option to subscribe to the "latest and greatest" version, whatever that was, that might be worth considering. Pay $100 a year, and when Office 2006 (or whatever) comes out, you get the upgrade and support? Like I said, worth considering.

    The problem comes when some greedy company applies one business model to a product that should have another. Switching all Microsoft Office products to a subscription model, for example, would be inappropriate. What if Word 97 is good enough for me? Why should I keep having to pay Microsoft for their work, even when I, as the customer, am not benefiting? Further, what's the incentive, then, for Microsoft (or whoever) to make meaningful updates to their software? You'll be paying them anyhow, just to keep running the old software. Why should they bother trying to innovate if it won't earn them extra money?

    The real key here is to provide consumers with choice, and subscriptions should always be for updates and fixes, not for just continued use.

  26. The "invisible hand"... by Pig+Hogger · · Score: 3, Interesting
    As always, the "invisible hand" of the almighty Holy-Market will prevail.

    Like in everything, some suckers will gladly fork-over their dough for overpriced, under-achieving closed-source proprietary crap, and others will simply use open-source free software for the same result.

    Solutions That Suck(tm) will simply go the way of the dodo.

    The market will decide who will be the winner, thanks to the level playing field.

    1. Re:The "invisible hand"... by Kjella · · Score: 4, Insightful

      As always, the "invisible hand" of the almighty Holy-Market will prevail.

      It's not exactly magic. "The market decides" only applies where there is working competition and there are rules to restrict dominant players from abusing their position. There are many cases where there is no working "invisible hand"

      Like in everything, some suckers will gladly fork-over their dough for overpriced, under-achieving closed-source proprietary crap, and others will simply use open-source free software for the same result.

      Suckers come in both varieties, some zealots will gladly use open-source free crap, and others will use cost-effective closed-source proprietary software. Once ideology gets in way of your better judgement, you're likely to make poor business decisions.

      Solutions That Suck(tm) will simply go the way of the dodo.

      Really? I've seen many lousy standards prevail by simply undercutting the superior solutions, gaining enough momentum and then keep rolling. More often than not because the dominant player (or a coalition of all but the dominant player, because of key patents/licensing) set the de facto standard.

      The market will decide who will be the winner, thanks to the level playing field.

      What level playing field? Yes, certain things are looking bright, but I'd say that is despite an uneven playing field. YMMV.

      --
      Live today, because you never know what tomorrow brings
    2. Re:The "invisible hand"... by asuffield · · Score: 2, Interesting
      Suckers come in both varieties, some zealots will gladly use open-source free crap, and others will use cost-effective closed-source proprietary software.

      You know of some cost-effective closed-source proprietary software? I've been a sysadmin for a fair while, but I haven't found any yet. All the closed-source proprietary software I've ever encountered has fallen into one of two categories:

      • Crap
      • As expensive as it can possibly be and still make the sale

      And the latter category is rare. When I talk to the business-oriented guys in the company, they tell me that this is how it must be; the market will sustain nothing else, regardless of what field you're in. Once you're competing in the marketplace, you have to sell to either the upper or lower end - if you try to sell to the middle, you will lose, unless there's something special about the market that forces people to choose you (for real-world shops, physical proximity is one such property). I don't know whether they're right, but they do represent the prevailing opinion of business thinkers, which determines the products you will find in the market.

      Nobody sells cost-effective proprietary software. You can have good or cheap; either way the cost is disproportionate to the effectiveness. If you want both, you have to find or create a free software product that doesn't suck.
  27. Hey, I'll keep both sides happy by Hosiah · · Score: 2, Informative
    To the people defending this policy and insisting there's nothing wrong with it: ENJOY! Hey, if you're that happy about it, I hope they jack the price up to a million smackeroos a month, just so you'll be tha-a-a-at much happier! Saves you the trouble of raking your spare dollar bills into a pile and burning them at the end of the month. And oh, how burning money stinks, and the smoke is hell to get out of the curtains!

    And for everybody else who has better uses for their cash (like groceries):
    http://www.linuxlookup.com/html/main/iso.html Get Linux.
    http://www.linuxiso.org/ Get Linux.
    http://distrowatch.com/ Get Linux (or BSD).
    http://www.livingwithoutmicrosoft.org/ Learn more about alternatives.
    http://www.linuxquestions.org/ Ask a Linux pro.
    http://madpenguin.org/cms/ Read reviews of Linux.

  28. Microsoft Already get's paid more than once.... by eluusive · · Score: 3, Insightful

    Microsoft already charges many people several times for a copy of windows by restricting OEM versions it to specific models of hardware. Many people I know have bought several dells since windows XP came out. Every time they have to buy a new copy of windows. Not to mention the several academic facilities I've worked at which have site licenses for windows. Every time they purchase new hardware they get to buy OEM copies of windows with it, which promptly get erased.

  29. Subscription licensing - idea of the past... by Ruvim · · Score: 2, Insightful
    Many small software companies making old DOS programs for narrowly targeted user (courier companies, schedulers for barber shops, etc.) went down that path of requiring user to enter a special code every year to make software work. This code,of cause had to be purchased from the vendor annualy.

    Small businesses to which such software was geared to were trying to beat those restrictions any way possible: changing system date, searching for hacks online (as soon as Internet came around), and SWITCHING to different software, which doesn't require annual subscribtion as soon as it was available on the market.

    Any company,unless it is a monopoly as MS, will not succsede trying to get user to pay annually. As with MS,if they ever push this strategy on WinOS, it would be the final push for OSS switch for many of the users.

  30. Re:You don't play WoW? by Jameth · · Score: 2, Informative

    Well, technically, if someone else put up a server that worked with that client, you could use it without paying a monthly fee to the makers of WoW. That might sound ridiculous, but it has happened. Look up info on the UO Sphere server, which allows for independently hosted Ultima Online servers. Since the server was made independently of the Origin-run servers, they won the court-case about the issue and can legally offer free hosting for the UO client. A similar thing happened with Ragnarok Online, as I understand it, and they also won the court-case to allow for free servers.

    Although it may seem unlikely that this would happen with WoW, it is possible and legal (although they might lose the case if it went to court, same as the reverse-engineered battlenet server did, being as Blizzard has won this sort of thing before).

  31. Management won't understand. by Fortran+IV · · Score: 2, Insightful

    What I've not seen so far is any comment that discusses how you are supposed to explain to your boss, the guy who has to pay for everything—somebody who is used to buying a truck or a welding machine or a sheet of plastic and then being able to use it any way he wants, including custom modifications—why you can't buy software any more.

    It's hard enough to explain software licensing to management, the idea that you only buy the privilege to use the software without being able to rewrite and customize it. (Or even debug it decently. My boss just doesn't seem to understand why "The programmer screwed up" is generally the most detailed answer I can give him when he asks why a program garbled his monthly report or cut the wrong holes in a sheet of stainless steel.)

    To management, computers are a capital purchase to be depreciated over several years, and the software that comes with them and makes them useful should be the same thing. Maintenance is for the actual cost of things that get used up or wear out or break, like gasoline and electricity and tires and keyboards. If you want to put a new motor in your truck, you just pay for the damn motor—you don't pay General Motors a fee for the privilege.

    My boss gets aggravated enough at the idea that after he pays $20K for a software package, the company expects him to pay another $500 to $1500 per year to get maintenance and updates—but at least the software itself still runs after the first year.

    He does understand that tax tables change, and new viruses develop, but it's still a battle to get him to pay for annual updates to antivirus or accounting software.

    But if I have to tell him that the software itself will stop working after a year, he's going to go ballistic, and I doubt he's the only boss out there who will. Shifting software to a subscription-only model will simply mean that thousands of small companies will remain on their current software well into the next decade (or until OSS becomes a large enough force in the marketplace to impinge on their awareness).
    --
    I figure by 2030 or so my 6-digit UID will be something to brag about.
  32. Re:One the other hand... by symbolic · · Score: 2

    We are used to paying for an item and owning it rather than paying for the function and service performed.

    Given the degree with which people depend on the availability (and overuse) of consumer credit, they are quite acclimated to paying for stuff over long periods of time. I'm not sure the issue of "ownership" would really make that much difference, since Joe Average Computeruser isn't attached to the device the way that the tech crowd is. As long as they can surf, read e-mail, chat, and pirate music/software, they're good to go.

    Just think though - if everything is centralized, Microsoft can execute absolute control over what you can and cannot do while running the software. Microsoft Pwnage 1.0.

  33. Re:Two comments by ultranova · · Score: 2, Insightful

    If you go and read about the features of .MAC you will see that this is the market they are aiming at. You have email, shared calenders, backups, shared file storage, syncing with handheld devices etc. .MAC costs 99 per employee per year. If you have 20 employees that's two grand per year. That's chump change compared with the cost of buying a server, maintaining a server, and paying for all that software.

    If you only have 20 employees, couldn't you just use a wall calendar ?-)

    Anyway, I'd propably setup Debian into some old Pentium machine I have floating around - it's more than capable of handling e-mail and shared file storage, and backups with a CD burner, dunno about the rest of the stuff - and take the two grands as extra profit per year :). It's funny how one starts thinking of ways to cut costs and boost efficiency when the saved money goes to one's own pocket ;).

    --

    Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

  34. I agree completely by Ritz_Just_Ritz · · Score: 4, Insightful

    Perhaps I'm just old fashioned, but it used to be expected that if you paid for a software product that the vendor would maintain it and fix bugs for a reasonable amount of time (usually several years) as part of the original purchase price.

    That morphed into a "forced march" of periodic new version releases for features that many users didn't want or need and requiring additional fees.

    And NOW, they want to morph again into "you don't actually own anything, but we'll allow you to use the software you need to create and later use/access your business data for an annual fee."

    This is great news for OpenOffice and other open source applications that are poised to serve customers that balk at this new "pricing model."

    1. Re:I agree completely by Anonymous Coward · · Score: 3, Insightful

      I've got some news for you.

      A - you never EVER really owned anything. Teach you for being a sheep and simply clicking yes through the installer.

      B - The subscription model has existed for ever from microsoft. They have not released a new Os for years every release was simply new goodies+bugfixes+patches on top the old OS. Yes, this is true kids, Vista is NT in new clothes with some major bugs and useability fixed.

      C - Good software is not desired to be created outside the OSS realm. there is no financial reason to make something good. this is a fact from manufacturing. If you make your product too good, nobody will buy replacements soon enough and you go out of business. why do you think the quality of software and hardware has went in to the toilet compared to the early years??

      I have an old SCSI 1X Cd burner from 1995. it still works. I have a pile of 16X dual layer DVD burners that simply died because they are complete crap quality, same as everything else made today.

      Hell I remember that only 10 years ago it was UNHEARD OF to have ram or a hard drive fail. today you expect your hitachi to eat it's self in 20 days.

      This wonderful trend is continuing into software now. Why fix the problems in the app from last year(UT2003). let's release a new version and charge for it(UT2004). It works, the sheep continue to buy the software from a company that screws them (turbo tax anyone?) and they happily come back for more.

      Until there is an educated majority in a buying public (will happen 30 seconds after the planet explodes) this trend will continue and not stop.

      Some OSS apps and critical apps (aircraft autopilot for example) do not suffer from this because they cant take the screw em attitude that corperations take towards their customers.

      Remember the "that was then this is comcast" advertising blitz from 2 years ago promising excellent customer service and touting the "customer is always right" mantra? How many cable modem customers of their do they regularly and happily screw each day? why are the forums flodded with complaints about them in both cablemodem and cabletv service? because to do not give a rats ass. they know that they can screw you and you will come back asking for more.

      THAT is truth in american hardware, software and service. anyone saying otherwise is a blind fool that thinks that GW is doing a great job finding the WMD's and killing terrorists.

    2. Re:I agree completely by evilneko · · Score: 2, Insightful

      You had me until the last sentence. Why the need to inject politics into this? Jesus get off your soapbox once in a while.

      --
      Slashdot - where to disagree, is to be a troll
    3. Re:I agree completely by arminw · · Score: 2, Insightful

      ......This is great news for OpenOffice and other open source applications.....

      It is also good news for Apple because they sell much of their hardware because they include very good software with it. Unlike MS and other software makers, they make their money on hardware and therefore do not have a big incentive to make subscription rental software. So if MS and others goes to a rental only model, anybody who'd rather own their software may go with Apple.

      If you buy a software CD box in a store, you OWN that software and can use it as long as you can find some hardware that will run it. What is printed on the box or inside somewhere is totally irrelevant. I can still run MS Word 5.1 on my ancient as well as my most modern Mac, whether Mr. Gates likes that or not. Of course I did buy a copy of Office for OSX, but sometimes still use my old Mac for simple tasks because it is now in my workshop instead of the home office.

      --
      All theory is gray
    4. Re:I agree completely by deaddrunk · · Score: 2, Interesting

      That was the attitude of the US car makers in the 50s and 60s. The Japanese wiped the floor with them. You can make a profit that way, just not the ridiculous monopoly billions that Microsoft have.

      --
      Does a Christian soccer team even need a goalkeeper?
    5. Re:I agree completely by Pollardito · · Score: 2, Funny

      i'm eagerly awaiting the day when we pay them money and don't get to even use the software at all. they'll just tell us we had a good time with it and that we're eagerly awaiting the next version.

  35. Mathematica already does this.. by wanax · · Score: 5, Insightful

    I get Mathematica under an annual subscription system (called Premium Service), which allows you to always download the newest version and it works great. Of course, Wolfram also lets you buy a specific version of Mathematica and keep it, so one is not forced into the subscription model. For pieces of software that are in the vein of Mathematica (or Matlab, or any other specialized technical application), I think that this model works well, because you're going to want the updates. I personally prefer paying an annual fee and getting a new license code every year (and yes, the subscription Mathematica stops working after a certain date unless you put in the new license code, but it doesn't have to phone home) than having to shell out a new version every year or two to stay up to date.

    However, for something like my operating system, or any other program that I rarely need to upgrade versions, I think this is a horrible idea, because I'm more concerned that the damn thing work, and continue to work with minimal expense and/or effort on my part. The possibility of the software not working because I don't have internet access on some day (or everyday, with some phone-home verification system) would be intolerable.

  36. Subscription is the only alternative to piracy by Merdalors · · Score: 4, Insightful
    I haven't seen anyone here who really gets it: a subscription model is the only way to solve the equation that quality = price.

    Here's the argument:

    • Quality costs money (cars, suits, restaurants, etc)
    • Software is one of the few products that can be reproduced at little cost.
    • If a developer invests lots of money to develop quality (ie. expensive) software, and charges a reasonably high fee, most users will make illegal copies. If the developer cannot receive compensation, the developer will go out of business.
    • A subscription model simply spreads out the price over time. By requiring registration, it also reduces the number of unauthorized users.
    • If you're not prepared to pay a fair price for quality software, then you should buy the one-time $29 product, put up with the bugs and shut up.
    • Want impeccable quality for $29? What, you go to Macdonalds and demand filet mignon for $1.99? You walk into the Porsche dealership and demand the Carrera for $11,900?

    Piracy is the single greatest obstacle to improving the quality of software. In life, you don't get what you don't pay for.

    --
    Slashdot entertains. Windows pays the mortgage.
    1. Re:Subscription is the only alternative to piracy by winwar · · Score: 2, Funny

      "I haven't seen anyone here who really gets it: a subscription model is the only way to solve the equation that quality = price."

      If you can state that subsription software will improve the quality of software with a straight face, you must be a lawyer.

      And I'm afraid most lawyers don't deserve that insult....

    2. Re:Subscription is the only alternative to piracy by zippthorne · · Score: 2, Interesting

      I wouldn't pay anyobody more than $1.99 for a filet mignon. Sure it's tender, but it's also flavorless. It's the blandest cut on the cow. Filet mignon is a choice cut of beef for people that don't like beef, but do like to cook it too long.

      more seriously though. I don't want to buy a subscription because I don't want every new version as soon as it comes out. If you bought a porche last year, do you really need another porche this year?

      --
      Can you be Even More Awesome?!
  37. P.T. Barnum had a point by Anonymous Coward · · Score: 2, Interesting

    Phinneas T. Barnum, Circus Ringmaster, had a point: There really is a sucker born every minute. So long as there are idiots willing to pay whatever is asked for the same software over and over again (warts and all), they will patiently stand in line, and will even beg the seller for a used, scratched demo copy (at full price of course). Since (in the world of computers) there are so many people with a 'wheeeeee lets go down and get the new computer kit!!!' mentality, their money is soon parted. Even when confronted with alternatives that offer all or more of the functionality at wildly lower prices, and without the bugs, they will rant and snort about 'well it can't be any good if I don't pay a million dollars a copy for it'. They equate quality with artificially inflated prices. At some point, you have to quit blaming monopolistic companies who artifically inflate their prices, and start blaming the clueless-idiot repeat-buyers. I wish it weren't so, but some people really need to be smacked upside the head with a clue-by-4 before they will listen (and even then, some will stay in denial, not willing to accept the shocking news that they have willingly allowed themselves to be taken for thousands of dollars over the years).

  38. How many times should we pay for our music ? by Alain+Williams · · Score: 2, Insightful
    Much the same thing with the music pirates: I have some albums on: vinyl, cassette and CD. That means that I have paid 3 times for a 'license to listen/play/...' the same music.

    There must be something wrong here - Yes I should pay for the new medium, but as we all know that forms a small part of the cost of producing an album.

    I suppose it just shows that I am a mug who is willing to be ripped off by the music pirates^h^h^h^h^h^h^hdistributors.

  39. Re:Two comments by killjoe · · Score: 2, Informative

    Presuming you got your PC for free (also presuming you are unable to sell it) it only makes sense if your annual maintenance costs are less then two thousand dollars. It's pretty easy to rack that up just with backups!.

    --
    evil is as evil does
  40. A site license should bother you. by twitter · · Score: 5, Informative
    I run Linux and use OSS almost exclusively at home, work and school. If greedy software companies want to push more people to Open Source it can only help. After all, companies only control the market if consumers allow it.

    I run nothing but free software, but now me and everyone else at LSU gets to pay the Microsoft Tax like everyone else. The $500,000 / year deal is so bad that the per copy distribution cost will be close to or exceed CompUSA customer rape prices. Far from pushing everyone into the Microsoft camp, it's being billed as "free software" and it will delay student use of real free software. With a site license, you too can subsidize other people's bad choices.

    Talk to your student government representatives NOW. here is no escape without knowledge.

    --

    Friends don't help friends install M$ junk.

  41. Re:Everyone wants to go in that direction. by KarmaOverDogma · · Score: 2, Insightful

    "What I have a problem with are forced upgrades; if I'm happy with version X of a software, I should not be forced into upgrading to version Y for things like security fixes."

    Begin Rant/flaimbait:

    I agree with that statement completely. When you move to Sun/AJAX or some other purely Web driven application or OS, you are asking me to surrender control over My Computer (no pun intended). I have no problem with web based enhancements to my software, such as FAQs, supplemental materials, forums, newsgroups, patches, etc.
    However, my feelings about maintining control over MY software/media/computer are probably what most people would consider to be a bit extreme. That's right, *MY* software (media/computer), I bought it, I *own* it, regardless of what "they" may say in their EULA. As far as I am concerned, the only thing I shouldn't do with their software is sell it to others for a profit or mass distribute it to others for free (e.g BitTorrent). Virtually anything else is fair game. I pay no attention to others who deem to tell me what I may or may not do with my software, as detailed below:

    I refuse to surrender any control whatsoever over my computer/media/software -

    * You want to make it so I have to watch your stupid ads/piracy warnings on the DVDs I bought/rented/borrowed: I will find the appropriate software, decrypt them and then do as I see fit (including loaning them for free to my friends, just as I would do with my old VHS/audio tapes from television/LPs)
    * You want to make it so I can't rip the CD I bought or borrowed from my friend or the Library: I will do the same as above
    * You want me to pay for "per seat" licenses on software I bought from a legally authorized source: I will obtain/acquire the appropriate corporate version and/or crack and install it as I see fit on as many machines as I want at home (I stay completely legit at work for safety/legal reasons).
    * You want to cripple my motherboard to only work with "trusted applications" (e.g. palladium type applications and "closing the analog hole"): I will look *every* day until I find some group/organization that will (reverse) engineer a patch or other solution at whatever level to workaround/defeat this attempt at controlling my computer/software/media.

    You can take control of my computer/media/locally hosted (i.e. C:\) software when you pry it from my cold dead hands.

    end rant. God Bless the EFF - are you a member yet?

    --
    uR iGn0ranc3, Their Power
  42. Excellent! More users of F/OSS software! Thanks! by crazyphilman · · Score: 2, Funny

    Dear Bill:

    Thanks! It's really nice of you to pound the final ashen stake into the heart of your business model. Lord knows we open-source users have been trying to do it for years to no avail. Now that you're willing to do it FOR us, we anticipate a bright future for all involved.

    Deciding to screw your customers not once, not twice, but ANNUALLY in PERPETUITY is a master stroke. We couldn't have thought of something that evil ourselves (OUR general way of doing things is to NOT charge the customer annually, in perpetuity) and if we had, most of the FOSS community would have told us we were conspiracy theorists.

    So thank you, Bill, you have done the world a great service. I wish you the best of all possible retirements, spending your tractor-trailer trucks full of cash around the world as you see fit.

    Cordially,
    The collective users of F/OSS software.

    --
    Farewell! It's been a fine buncha years!
  43. Re:Bug fixes by Anonymous Coward · · Score: 3, Funny

    Yes, I am going to charge you for a new table, but this will be Less Likely To Fall Down at no extra charge! You're getting a bargain on this!