Ubuntu On The Business Desktop
rchapman wrote to mention a Mad Penguin story about a consultant who installed Ubuntu on his work PC, and managed to use it for over a month before his boss even noticed. From the article: "This is not a typical review, because you've read enough of those. Instead, lets pretend I'm a typical worker, who just happens to have a soft spot for Open Source software. I want to use Linux, but I have a job to do. The price of Freedom should not be my salary. I don't have time to fiddle, all I care is whether or not it can do what I want, right now. So what do I want out of my system?"
How'd he get it on the domain?
Well... I managed to use Mandrake(Mandriva) for more than 4 years on my business desktop with most people noticing that I rarely have any issue compared to their Windows workstation.
Viva Ubuntu! Glad to see that you are taking care of the Linux desktop! Anyway, it's not really new for me to live without any proprietary software on my business desktop, with minimum hassle.
Exactly! That's why I surf porn on the company network. The fascists won't be telling me what to do...
BBL, I have a special meeting in HR to go to. I wonder if I'm getting a raise.
2560x2048 spread across 2 monitors? I hope he means 2560 x 1024 .. Otherwise that'd be one helluva 17" LCD monitor!
One time I went to fix someone's Windows computer at work. I found it to be very different from the standard machine image, it was missing something like Microsoft Word. He mentioned that he'd installed linux on the machine, and put Windows back on himself. I didn't know what to do, so I told my boss what I'd seen, and it turns out tinkering with the software in that way, at this company, was a big no-no. I don't know to know what happened to that employee, but thumb screws might have been involved.
Before you tinker with a work computer, ask! You won't like the answer, but there won't be any thumb screws.
Saskboy's blog is good. 9 out of 10 dentists agree.
My name is Simon, I am a Linux addict, and this is my story.
So long for Linux Anonymous.
--
Run for Fun
I've been using Suse OSS 10 at home and like it a little better- more robust repositories slightly more stable.
I will say that when the next desktop o/s upgrade occurs at my company it may not be as hard as I thought to put Linux on the candidate list because the number of non-IT employees that are switching to Linux at home on their own (without any evangelizing by me) is pretty high. This will certainly make it an easier sell if I want to consider Linux on the desktop at work rather than the PIA-Du Jour from Redmond.
...on my desktop for about five years here at work now. To be honest, if you know what you're doing with computers, there's no reason to stick with Windows on your desktop in a Windows environment. For those apps that you HAVE to have, there is Wine and 'rdesktop'. When I need to do some Windows admin stuff, I just connect to one of our servers with 'rdesktop'. And I got most of the basic apps installed under Wine if there was no Linux equivalent. Linux gives you everything you need and more than Windows ever could. And of course uptime and reliability... we won't talk about that. Suffice it to say that when my Windows using co-workers are scrambling to apply critical updates, clean up worm/virus issues and griping about malware, I'm always up and running without a glitch.
-"...bad old ideas look confusingly fresh when they are packaged as technology" - Jaron Lanier (Digital Maoism on Edge.o
Nausea forced me to stop reading at this point.
"However, all was not lost. Exchange server is fairly happy to deliver e-mail, and even meeting requests, via IMAP. I quietly crept onto the Windows server, turned on the IMAP virtual server, and thus set up my Evolution mailboxes."
All very well and good, but no organization with decent change control would allow this to happen. If the policy is MAPI only does anyone have a better solution that fetchmailex ? At least for use with Thunderbird?
Ta,
Matt
Don't let the /. blurb fool you. The article has as many "damn it didn't work" moments as "woohoo!" moments. Hell, he couldn't even get Evolution connected to Exchange. That right there would be a death blow to any Linux-in-a-Windows environment migration.
Don't be fooled, Linux has a long way to go before being a drop-in replacement for Windows on the desktop.
Buses stop at a bus station
Trains stop at a train station
On my desk there's a workstation....
You should be modded as insightful. The place to play is on your own machine. If you don't like the standards at your workplace you should find a new job. I'm all for running whatever works on the desktop, but it's the perogative of the *owner* of the hardware (in this case the employer) to decided what is to be run on it.
This reminds me of my teenager who has a habit of decided on her own that certain rules shouldn't apply to her so she'll just do as she pleases. Buy a machine and play with Linux at home. If you feel strongly about running it at work then propose it to your boss.
I am sure PowerSchool doesn't have a Linux port, but I know they make a Windows version. I am very hesitant to try to run the Windows version in wine, as I have never used wine. Also, the only computer they have given me (so far) is an old iMac. Can you run windows apps in wine on a Mac?
Also, I have heard that you can use Trillian to be a part of Rendezvous, but I tried it and it didn't work for me. Am I doing something wrong?
I see these (and the time it takes to install) as the 2 things stopping me from moving over to Linux at school.
I cried real tears when Li Mu Bai died.
Whatever someone may feel about Windows or some other OS, if thats what the
company requires you to use then you have to use it. Its their computer, they're
paying you money , you do what they tell you. You wouldn't expect to get away
with repainting your desk , or putting down a new carpet around where you sit
"because I don't like grey" , so why do some people think they can get away with
messing around with the company computer. Its not your property. Yes , Ubunto
is a great distribution , but pissing off your boss this way is not a good way
to spread the Open Source message. IMO anyway.
Comment removed based on user account deletion
Our company was running Windows 2k on the desktop and I took the liberty to install OpenBSD on my desktop (to try it out). Now I didn't have to worry about the stupid "Administrator" password, or not being able to use certain programs. The only problem was that I had never used it before and I couldn't get Wine to work correctly or compile programs very well. My boss found out that day and called me into his office. He asked me what the hell was I doing to company property and I told him how more secure and better OpenBSD was. He had no clue what I was talking about and said: "You don't need to be messing around with our company's computer equipment and you're not even in the IT department. You're a customer support rep." He also stated something regarding company policy, destroying company property, or something to that effect (I wasn't listening). So needless to say I was asked to clean out my desk and leave that day. I wasn't pretty, but I never reformatted OpenBSD off of my computer, so the IT guy had to see the OS on the desktop and must have thought I was a bright guy for doing what I did. Now that was years ago, but I still feel proud for what I did. Although, now I live at home with my mother and haven't found a new job since.
my dingbats are aflutter!
"I'd rather be a lightning rod than a seismometer." -Ken Kesey
I run multiple machines at work - some native and some on VMWare. Either my Windows XP machine or my SuSE 10 machine can basically do anything that *I* want. RDP is easy with SuSE - none of the problems mentioned in this article. Kerberos and AD authentication was not very problematic - just go into YAST and the kerberos setup, then edit the config file. Windows administration - just RDP to a Windows desktop and use almost any tool from there. A few apps here and there that are Windows only - Citrix. So for it would work fairly well. I also have no problems at home or work with viruses, spyware, etc - mainly because I don't run as an administrative user.
The problem that prevents Linux from being used where I work is (1) with an Enterprise License Agreement for MS versus one for Redhat/Novell - the cost is about the same (**costwise - not sure who has better support). Number (2) and the main issue is that we have many departments that have 'must have' applications that are Windows only. We're not talking one or two applications - but probably about 60 of them. We can run a few on Citrix or some other platform - but that adds up very quickly. Our view of Linux not being ready for the desktop is -only- related to applications. I don't think our users would care about any of the other stuff. IT is going to set it up - so they don't care how hard it is to install drivers, software and hardware. They only care how it is to use. However, the first time you tell them they can't have their business critical application - it's all over (*a lot of these apps were written in-house, but I'm not responsible for the dev team...one of the other critical apps is our point of sale system...which is Windows only).
My guess is that as more and more stuff becomes web enabled, you'll see more and more people migrating to Linux. I think when most people talk about being enabled for the desktop and how 'difficult' Linux is to setup for the 'typical' user they never consider that the 'typical' user never sets up anything in a corporate environment.
...on my desktop ever. To be honest, if you know what you're doing with computers, there's no reason not to stick with Windows on your desktop in a Windows environment. For those apps that you HAVE to have, there is no real replacement for a real Windows machine (point-of-sale software with hardware). When I need to do some Windows admin stuff, I just do it. All of the basic apps installed under native Windows with no problem. Windows gives you everything you need and more easily than Linux ever could. And of course uptime and reliability... we haven't had to talk abuot that since Windows 2000 came out. Not an issue. Suffice it to say that when my Linux using friends are scrambling to figure out how to get their machine to boot, figure out how to do simple things like change the screen resolution and griping about .config files, I'm always up and running without a glitch.
I don't respond to AC's.
WTH is this obsession with install time and boot time all about? I couldn't care less if install time was 15 minutes or a day. I've always got plenty of other things to be getting on with. Even if I didn't have one day out of the amount of time I would generally be working with the machine would be tiny
The thing that takes the time for me is upgrades and configuration. I run Debian so upgrades are probably about as smooth as they get for any Linux distro but the number of times a little something goes wrong and needs manually fixing is amazing (yes I could run stable and not suffer as many problems but I like to be at least fairly up to date). I suppose the reason this doesn't happen on windows is simply because you rarely update the installed applications. Even so it would be nice if updates were less likely to mangle the system.
I used to have a better sig but it broke.
I chose Suse 10 since it's fairly new and I knew I'd need support for newer technologies (wireless, etc).
So far, I've only ran into a few problems... Wireless WPA-EAP connectivity being the biggest issue. I haven't been able to get it straightened out. In fact, wireless support on Linux (in my experience) has been flakey, sometimes it works perfectly and other times it's an exercise in frustration. And with Suse 10, there are a few annoying bugs that crop up, but for the most part they're survivable.
The number one issue I've seen while trying to run Suse as my business desktop in a 100% MS Windows world has been the 'compatibility curve'. Something it would take me 10 seconds to do in XP sometimes takes me 10 minutes (half the time simply due to my unfamiliarity with the distro/Linux desktop environment, the other half reconfiguration time just to make it compatible).
It isn't for the lazy or undetermined, but it can be done. There's something to be said for taking the road less traveled, and in the end I'm sure I'll be richer for the experience.
Or fired.
"Powers. I have them."
Yeah, I once had a coworker who simply stopped showing up to work altogether and it took well over a month for our boss to notice. I don't find this story quite as astonishing as "Simon" seems to think I should.
What I'm listening to now on Pandora...
"The fonts are so smooth I want to spread them all over my body."
That does it, I'm installing right now! I want to spread fonts all over my body too!
If Microsoft was mass, stupidity would be gravity.
This is not your average office worker running Linux from his workstation, as if he was like the vast majority of office workers in the world.
"It is a simple fact that most of our clients run Windows 2003 servers and that it's my job to administer those servers..."
It's cool that he could still do that incognito with Ubuntu, but how easy was it really? Let's find out:
On getting the monitors to work: "I had to install the restricted Nvidia drivers and read the official documentation to get both monitors working, but that wouldn't be too troublesome for anyone used to mucking around with their xorg.conf file." Yes, it is Nvidia's fault, but for the uninitiated, "mucking around" in an xorg.conf file sounds scary.
On networking: "So, not exactly a quick and painless set up, but having done it once it would probably only take five minutes or so to do it again... though I'm a little concerned about the practicality of rolling out a large number of Ubuntu clients in an enterprise environment."
On email: "Ubuntu's default e-mail client, Evolution, is supposed to play nice with Outlook. It actually turned out to be very simple to get Evolution to connect to our Exchange server... That's precisely when things started going wrong. Exchange support seemed to be rather buggy and crash prone, and because Evolution is integrated into parts of the desktop, my desktop was soon littered with the burnt, twisted corpses of panel applets and daemons." He had to change a setting on the Exchange server to get things to work correctly.
On remote administration: "There is a bug in pptp-linux that prevents it from negotiating a secure connection after Windows offers to allow an unencrypted connection, but this behavior is easily solved by configuring the RRAS service on Windows Server to only allow encrypted connections."
On the office suite: "It is tempting to treat 'Base', the database application, just like Access. However it is not Access, and lacks many of Access's features. I was particularly chagrined to find it is not possible to import data from a CSV file into a table... If you rely heavily on local database files, and the Form and Report functions of Access, Base probably won't cut it for you."
That's a lot of issues that could scare away, rather than encourage, Windows-based offices from adding Linux boxes to their networks. I would love to read that article and come away thinking that Linux is ready for business, but unless everything gets switched to *nix is appears to be a big hassle to add Linux to the mix. Whether that truly is right or not I don't know, since I'm not that experienced with Linux and because a lot of the problems are with Windows not playing nice and not Linux, but if a PHB reads this article he might swear Linux off entirely. Sure, the Base functionality loss can be fixed with Cedega + Access, but does a manager who's never heard of Linux know that? It looks like Linux is not yet ready for the client side of a business, but at least the atricle outlines where the work for making that happen needs to go.
Boss: What's that? [pointing to screen]
Worker: Ubuntu. Been using it for a while. Works so much better than Windows and I'm much more productive.
Boss: Excellent! Good job! Keep it up!
[Boss shuffles off to his office, closes the door, and kneels before raised, circular object on the floor. Hologram of hooded figure appears.]
Figure: What is it?
Boss: My Master, there is a Linux-user here!
Figure: I see. The Rebels are becoming bold, moving faster than anticipated. No matter!
Boss: What shall we do?
Figure: Do nothing. I will send Darth Ballmer to deal with this "Linux-user."
Boss: Very well, My Master.
[Hologram disappears]
GetOuttaMySpace - The Anti-Social Network
After installing it an IT guy noticed and my boss got a bit of shit for what I did and I was asked to justify using Linux. I'm a Linux programmer, so that got solved very quickly.
We use DeskNow (http://www.desknow.com/) for email and collaboration so Exchange connectivity was never a problem. Luckily we have a lot of sales reps who don't have a company computer, so at minimum we'd have to have OWA running for them even if we used Exchange. I still don't authenticate with the AD server, but that doesn't really present a problem for me and if it does, I'll figure out how to set that up. Because I'm on Linux I don't even have an AD user, so right now my only problem is accessing the shared drives, although I have never needed to do that. They won't let me dump several GB of server backups there anyway.
I can honestly say that using Linux hasn't caused me any trouble at all. I work with a lot of Excel spreadsheets, but while they're very large (one dataset often is split in several 65000 row files) they aren't very complicated. The one that is complicated works fine in OpenOffice 1.x and 2.0. From Linux it's much easier to manage my Linux servers and test my code. I use Wine to run IE so I can test application web front ends in multiple browsers for the apps that support a web front end.
All in all it's been a smashing success for me. Several people in the office have commented about how much they love my desktop -- how nice it looks and how easy it is to work with different types of files. Even the designers on Macs are impressed. I also got someone else from work to install Ubuntu at home. I just handed him an Ubuntu Live CD and he loved it. After installing the Windows apps like OpenOffice that came with the CD, he took the plunge and couldn't be happier.
The global economy is a great thing until you feel it locally.
Call me a troll or a flamebaiter if you must, but with the intent of installing linux in the workplace of "I don't have time to fiddle, all I care is whether or not it can do what I want, right now" there is no way to call this a victory. No exchange connectivity, locking out all other network clients, having to change the exchange server configuration... no way.
i work at a small company, and i can only imagine what would happen if even for 10 minutes all 70 employees didnt have access to the network shares or God forbid locked out of the exchange server. Or if someone "sneaked" onto a server to change what it serves. That last one doesnt actually take too much imagination... people have been fired for doing that.
This setting of this story seems more than a little fishy.
And i like open office plenty, but it is an alternative to office, not a substitute... when word/writer and excel/calc and powerpoint/impress documents dont look the same you cant effectivly collaborate with customers.
I love and use open source whenever i can, but at work i neither can nor may switch off of windows. ~Phil
I've been wondering for a while about the posibilities for Debian-based systems in the workplace, and here are a few things I've come up with:
:)
- Package repositories on a corporate server
- Instead of 'contrib'/'multiverse' etc., group packages by the department/team that will need them. For example, 'base' (for all systems, all packages must be installed), 'developers', 'finance', 'power-users' etc.
- The desktop team can vet packages for stability etc. before they are sent to all systems during the quarterly/monthly updates.
- By-pass dpkg's configuration stage using pre-built configs.
- Run 'aptitude dist-upgrade' as a cron-job scheduled once per day to catch any important security updates.
Obviously, this targets large businesses, but I've never heard of anyone considering something like this. If I've missed anything super-important, please correct me before I ever try to implement it
Seriously - I used to work mightily to run Linux on the desktop but in this Windows uber alles shop it gradually became less and less relevant. Most of our corporate applications are coded specifically for Windows, anyway. Hell most of our stuff wont work with non IE browsers. So just getting application parity was a bear.
And then they decided to roll out a quasi-managed desktop which basically amounts to continuous on line health checks and audits and reports going up to Big Brain Central with all sorts of red check marks for the things YOU'RE not compliant to whether or not those are relevant things for Linux. It's their machine, it's their management, but it's YOUR problem.
So I gave up. I'll have a nice compliant chubby resource choked 'managed' up the ass Windows standard client and at least now when something goes badly in the ditch I can just tell my manager "Shit that build blew up on me again, buncha things don't work so I'll be out of pocket for a few days."
My company finds that is an effective, economic and practical use of my time and their money and I honestly am done arguing this point with them.
In old good times I managed using debian at work with vmWare.
..then I installed ubuntu. My productivity has grown 300%, I can do all above things together (with a real lo!) plus compile a kernel, debug some code, write some other, manage my data, organize security, set up services, fine-tune samba, work on servers..
Their ticketing infrastructure only worked through a somewhat buggy delphi client.
All the rest I ever needed was reachable through my xterms, even an early staroffice.
Let's be clear on that: I got my new hyperfast laptop with XP these days and, hey, it works!
I can listen to online radios, make (free, OpenOffice) presentations, buy songs, copy my phone contactlist to disk, fight with ethereal dreaming for a real loopback, search my way through the last 10 best IM networks, then finally cygwin.
The problem is: it just feels no more no less like my old Pentium5. It's like buying a cray to write letters and play with naughty colored symbols, or going to a luna park not playing the bigger game.
It really depends: it's perfect for the good less techie guys down at Administration, but..
I mean, with windows I can connect to the network, with Linux I can connect and/or even eventually bit-by-bit DEBUG that or anything I need to.
Freedom and opennes just feel like honest power.
If you feel you are able and can do more&better with Linux, tell your boss, then show him/her.
Corporates start to get the advantages.
The official line at my workplace (an all Windows 2000 shop) is no unauthorized installations, period.
I understand that this greatly simplifies the IT department's user-support tasks, and it certainly helps their security. Too many clueless users adding malware/spyware around here, anyway.
That said, I do run a number of "unauthorized" apps on my desktop:
- Firefox, so I can actually be productive while using the 'net for work. Having one window with lots of tabs is easier than being compelled to use IE (the only "authorized" choice)
- GAIM, for IM. No ads or spyware on GAIM, no worries there.
- PuTTY, so I can ssh to my home computer (handy)
- GIMP, for when I have to clean up drawings
. I think I've been fairly responsible with my choice of software. All are probably more secure than their "authorized" counterparts, and all make me more productive. Some--notably GIMP--I installed without asking anyone because it let me get the job done quickly, on time, and with a minimum of fuss.I draw the line at installing Linux without permission, though. I'd have to defragment, repartition, install, set up shares and whatnot....it's a hassle, and too much to do undetectably. Never mind the fact that this office uses several proprietary apps that I can't run in Linux, anyway.
The [Mentor Graphics EDA] tools are buggy enough in Windows. I can't imagine running them in WINE.
This app, that app... rather than wine, how about the newly free vmplayer (in beta right now)?
The biggest problem is hardware support. I develop hardware support kernel drivers for Windows, so my underlying OS needs to be Windows in many cases. However, for a few days now I've been running Ubuntu (Breezy, upgraded from the provided Hoary image) in a VMWare player session. Works great.
So is there any reason why a migration cannot begin this way? I think not. Start by running Ubuntu in vmplayer. Figure out what works well and what doesn't. The next step would be to reverse the situation and run Ubuntu native, and Windows in vmplayer underneath for the last app(s) that only run under Windows. It sure is nice and easy to distribute a vmplayer image with Windows and the required app(s) already installed (see sysprep). Makes it trivial to "reimage" when problems arise (and all without using 'ghost').
Most apps are going to be just fine in a vmplayer session. The more people run them that way, the more requests Mentor Graphics et al will get for 'native' versions. The more requests, the more likely and the sooner such versions will be developed.
Why even bother? I find that obtaining and tracking software licenses at work is very painful. Using free software as much as possible, means that anything non-free is 'required' and provided and so someone else will deal with the licenses. So I use 'free' as much as I can. Maybe I save money, maybe I don't. But I save time and aggravation. The relief is palpable.
sdb
Makes you wonder how long it's going to stay that way?
That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
Since then I got a new PC (a real one this time), on which I'm running Ubuntu. I've converted at least 3 other people in the department to Ubuntu (from MS Windows -- there are a couple other Linux users around, too).
Sure there have been some issues. Exchange? Printing? Networking? Sound? Nah -- the biggest problem I've had is that LaTeX/dvips/etc were configured to use A4 paper rather than letter.
Back when I was coping with my old machine (450 MHz, some pittance of RAM), a new PC arrived in the department. It was either for me or for a grad student who needed to run Mathematica. The Chair called the IT department and asked if my old warhorse could handle this (of course I was running Mathematica under Debian, but...). He was told that this box could run Windows XP or Mathematica, but not both. The grad student got the machine and I had to wait another couple of months. Sigh.
From the article: "The short story is that Ubuntu can do everything I need to do on a business desktop..." Wait a minute. The author then goes on to say things like, "Exchange support seemed to be rather buggy and crash prone, and because Evolution is integrated into parts of the desktop, my desktop was soon littered with the burnt, twisted corpses of panel applets and daemons." Give me a break. "So, not exactly a quick and painless set up, but having done it once it would probably only take five minutes or so to do it again... though I'm a little concerned about the practicality of rolling out a large number of Ubuntu clients in an enterprise environment." And you're advocating its readiness in the same piece? I love Linux and I use Ubuntu, but let's be honest here: If you're asking whether it can do these things, then the answer is yes, but it's a hack. What kind of acceptable business software in this decade requires that we edit text files to get it working? To be fair, Ubuntu is being used in a way it's not exactly designed to do- it's being integrated into a Microsoft shop. The fact that Linux can do that at all is commendable, and I take my hat off to the Linux community. In all honesty, however, unless you're a Linux guru, the human interface for this kind of setup is just not there in Ubuntu- yet.
I'm glad you posted this. I would have modded you insightful instead of funny but this is /. and most readers here think you must be kidding.
I like Ubuntu. I like Linux. I was excited to read the article. I want to hear about successful "Linux on the business desktop" stories. I was let down. Reading through the article all I could think was "what a pain in the ass". I have a Ubuntu desktop running next to me in my office. I installed it with the intention of proving we could run Linux on some of our desktops but have been disappointed over and over.
Windows boxes and software works best for users and administrators of Windows networks. That article actually does a good job proving that. The author then had the balls to mention the money he could save not having to buy Windows and Office. With the time he spent screwing with it he lost money.
I want an article about how a company switched their front ends AND back ends to *NIX and how that was successful for them. Quit trying to integrate Linux desktops into Windows networks. You might be successful but it'll never be more than a hack that will break one day for one reason or another.
It's like a bunch of people are running around trying to prove you can easily eat a bowl of spaghetti with a spoon because spoons are free. Buy a friggin fork or stop eating spaghetti.
MG
And keep the viruses, spyware, user-hostile and expensive software? No thanks, I'll jump a few hurdles to have a fully functional OS that doesn't go out of its way to hamstring me in the name of some corporate interest.
My blog. Good stuff (when I remember to update it). Read it.
I'm squarely in the Linux corner and use it at home all of the time. But if I were to install it on my PC at work I would definitely get reprimanded and maybe even fired.
The network people's job is to keep the network up, running and safe. Although I know Linux is far more secure than Windows I would be overstepping my bounds if I unilaterally made a change to the network.
I've been thinking of how I could use Linux in my programming job at work. I was thinking of buying a laptop and installing Linux. It does have some tools that would be helpful like the UML editor "Umbrello." As long I I use my own equipment and don't connect to the network they won't get upset. I could use a flash drive to transfer data. Although they don't have a warm and fuzzy feeling about that.
The race isn't always to the swift... but that's the way to bet!
I had to install some Linux dist on an old laptop with a 700MHz PIII and 64MB of RAM recently. Ubuntu froze at 52% when starting the disk partition program. (End of review.) SuSE, my old favorite, said I had too little memory to run the installation program. (WTF?) I went back to my first dist, Slackware, and discovered to my infinite delight that absolutely nothing has happened to its installation program the last 10 years. :-) It runs like clockwork, and apparently it should run on a 486 with 4MB of RAM as well. _That's_ Linux.