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3 Email Chiefs Come to Dinner

Carl Bialik writes "The heads of email from Google, Yahoo and Microsoft all recently went over to Wall Street Journal columnist Lee Gomes's house for dinner and conversation. Gomes has an interesting writeup of the conversation that transpired. The meal started as a lovefest for Gmail and Google's Paul Buchheit, with Microsoft's Kevin Doerr (no relation to the venture capitalist) and Yahoo's Ethan Diamond 'agreeing that much of the current excitement in the email world can be traced back to last year's debut of Mr. Buchheit's Gmail.' But Gomes adds, 'Whatever early lead Gmail may have had in creating a next-generation email program, both Microsoft and Yahoo have more than caught up. I wondered out loud to Mr. Buchheit if Gmail, the pioneer, might now be falling behind. "There is a lot more we want to build," he responded.'"

53 of 207 comments (clear)

  1. That was the worst joke ever... by Anonymous Coward · · Score: 5, Funny

    It started off ok but the punchline could use some work.

    1. Re:That was the worst joke ever... by markdesign · · Score: 3, Funny

      I usually hit up yahoo maps for the dopest email,
      but I prefer hotmail. Thats good too.

      Gmail is the best. Tru Dat. DOUBLE TRUE!

      I also heard for dinner they all had mr pibbs and red vines which was CRAZY DELICIOUS.

      ~mark

      the original snl skit

  2. And then... by Anonymous Coward · · Score: 4, Funny

    The meal started as a lovefest for Gmail and Google's Paul Buchheit, with Microsoft's Kevin Doerr (no relation to the venture capitalist) and Yahoo's Ethan Diamond 'agreeing that much of the current excitement in the email world can be traced back to last year's debut of Mr. Buchheit's Gmail.'

    Reportedly, soon after, Steve Ballmer threw a chair at Mr. Doerr, who was told that he was going to be "fucking killed."

  3. 3 Email Heads Walk into a Bar... by Praedon · · Score: 3, Insightful

    You can clearly see where that was going, let alone the article. The article was rather interesting to me... I can only picture the rep's from Microsoft and Yahoo eyeing Googles Rep all night long, just waiting for the opportunity to rip him to shreds.

    --
    Just me
    1. Re:3 Email Heads Walk into a Bar... by adorai · · Score: 2, Interesting

      Um, I'm sure that the Yahoo guy was the envy of the party. Have you seen the new Yahoo mail beta?

    2. Re:3 Email Heads Walk into a Bar... by uw_badgers · · Score: 2, Insightful
      Gmail is still clearly the best of web-based mail services.

      Have you seen the new Yahoo Mail beta?

      But even before the Yahoo Mail beta, I never liked Gmail's interface. The buttons and links are not user friendly, it's inconsistent where to look to find a function. Way too cluttery, especially for Google, which prides itself on minimalism.

    3. Re:3 Email Heads Walk into a Bar... by djdavetrouble · · Score: 2, Insightful

      Easy and powerful over flashy.

      what about the rss feed that showed up uninvited in my gmail box ?
      the first layer of cruft has already arrived.

      --
      music lover since 1969
    4. Re:3 Email Heads Walk into a Bar... by ThyPiGuy · · Score: 3, Informative

      Gmail -> Settings -> Webclips -> Remove the check from the "Show my web clips from above the inbox" checkbox. Done.

    5. Re:3 Email Heads Walk into a Bar... by NanoGator · · Score: 2, Insightful

      "Gmail could be improved a lot but at least it's going in the right direction. Easy and powerful over flashy."

      Funny, it's 'flashiness' is what's driving me nuts about it. Don't get me wrong, I love GMail, but it really irritates me that the nice little coding trick they did to make changes in the screen appear without reloading the page overrides the functionality of the back/forward buttons. (Note: You can switch to basic HTML and rectify this problem, but I haven't been able to work out a way for it to always remember that setting.) Worse, they don't always link back to where you were. Also, for all its flashiness, I cannot even sort by to/from/date/attachment etc.

      GMail's useful, and I have no interest in pursuing other webmail apps, but I wouldn't be so quick to rush to Google's defense over the functionality vs. flashiness topic. The 2.5 gig mailbox + google's search features really are triumphing over several D'ohs with the UI.

      --
      "Derp de derp."
    6. Re:3 Email Heads Walk into a Bar... by Anonymous Coward · · Score: 2, Insightful

      You're right Gmail's beta system is great! They let everyone in to use the service (giving unlimited invites to half the planet is essentially doing just that) and then leave it under beta status indefinitely. That way they can always use the excuse that it's only in beta to make up for the lack of features and overall mediocre quality.

      Google has been hyped up way to much lately. The only thing that they do extremely well is searching the web, and lately their competitors have been innovating in this field a lot more then they have. Where are all the killer applications? GoogleTalk? Please... a Windows only jabber client with about 1/10th of the features of a normal client hardly qualifies as new or exciting. GoogleTalk is also not open source and includes many windows specific function calls that may it very platform dependant.

      GoogleDesktop search? Once again this is Windows only and *free*. Nobody is going to put up with this crap if they start injecting ads in it to make revenue. Most Windows users aren't even interested in this feature since many only use the computer for simple tasks and really don't have a problem organizing or locating files. Furthermore, there are a multiple of products that do the exact same thing, including those from Microsoft. When Longhorn comes out Windows will include all of the features that are included with GoogleDesktop and more. It's also faster due to being optimized heavily for Windows. In terms of other platforms, MacOS X and Linux already have better implementations of the GoogleDesktop features. But once again that's beside the point because GoogleDesktop search is only for Windows and also includes many windows specific function calls that make it hard to port.

      GoogleMaps? I'm usually not one to praise MS but the recent MS offering absolutely destroys GoogleMaps and that's been said by pretty much every professional in the industry.

      Google reminds me of a lot of young programmers, a lot of neat ideas but no discipline and organization to finish off and polish those ideas. It's fun and exciting to start building an application and get it working, but it takes a lot of patience and discipline to polish it off and refine it into an excellent final product. Other than search, so far all Google has shown is that they can release mediocre windows-only beta quality products and leave them in beta indefinitely. I can't think of one application from Google that people would actually pay for.

  4. Eh? by Cylix · · Score: 4, Insightful

    I hope they don't mean they have caught up by simply saying, "We have added more free space too!!!"

    I still use Yahoo for all of my spam and I love it for that. It hasn't changed much over what it used to be. Maybe I'm wrong here, but I still accidently use shortcuts in Yahoo... that were intended for Gmail.

    There are more things I want to see out of Gmail, but I'm just not sure where the "caught up" part comes into play.

    --
    "You should always go to other people's funerals; otherwise, they won't come to yours." -- Yogi Berra
    1. Re:Eh? by merreborn · · Score: 5, Informative

      I still use Yahoo for all of my spam and I love it for that. It hasn't changed much over what it used to be.

      You haven't seen their new beta. It's AJAX based, and allows drag and drop --- all in all, it's a lot like using a desktop client (like thunderbird) in your web browser.

    2. Re:Eh? by ottothecow · · Score: 3, Interesting
      You can always use thunderbird and set it to keep track of threads. It is pretty good at organizing them, especially with multiple people (if 3 people reply to the first message and then someone replys to the second persons message, it sorts this out and puts it in the right order).

      Unfortunately right now it has a few problems. First is that they are either all open or all closed. there is no option to expand only threads with New messages or something like that. Also (this may be version dependant) it isnt always good about bringing threads with new messages to the top of the list. Finally, instead of bolding the first message of a compressed thread that has a new message (like all of the other new messages), it underlines it which is not so obvious next to a slew of bold messages.

      --
      Bottles.
    3. Re:Eh? by StikyPad · · Score: 2, Informative

      Maybe it's just me, but Outlook is a stinking piece of refuse that brings my system to a crawl. It takes only slightly less time to start up than an infinitely recursive loop. Its "rules," often miss messages (because it's distracted?). It becomes unresponsive when receiving mail through POP3 or dealing with attachments on an Exchange server. When "synchronized" to a Hotmail account, it doesn't bother prefetching e-mails and frequently becomes disconnected, particularly when performing actions on multiple messages. But at least when it becomes disconnected, re-connecting is straightforward.. in a hall-of-mirrors sort of way. With respect to Mr. Churchill, Outlook is to e-mail what democracy is to government -- the worst, except for all other clients I've tried so far.

  5. Gmail won.. by eieken · · Score: 5, Interesting

    The day I liked using the Gmail interface better then Thunderbird (and of course outlook) was the day I think Gmail won the war of email. If you count all the spiffy Greasemonkey extensions in firefox for Gmail, then you have a really amazing email service.

    --
    Meet new people, and kill them.
    1. Re:Gmail won.. by Risen888 · · Score: 2, Interesting

      Adding a delete button for me was totally key. (Yeah, a delete button on a webmail client, what a radical concept! It's a good thing we can count on users to come up with such innovative ideas!)

      --
      Hey, I finally got my first freak! Took you long enough!
  6. I disagree by killmenow · · Score: 3, Interesting
    But Gomes adds, 'Whatever early lead Gmail may have had in creating a next-generation email program, both Microsoft and Yahoo have more than caught up.
    I have a yahoo.com email account. I have had it for a long time. I had it before I got my gmail.com account. Now, I hardly use it. GMail is just fantastic. And the latest changes Yahoo! has made to try to catch up can be summed up in one word: abysmal. Here's a clue to the Yahoo! folks trying to jazz up Yahoo! e-mail: stop trying to be pretty and "full of features" and just try staying out of my way. GMail manages to be feature-rich *and* stays out of my way. I don't know how they did it, but it's wonderful.

    I wouldn't know anything about MSN e-mail. I wouldn't touch an MSN account with a 10' cat5 cable.

    Oh, I almost forgot: YMMV.
  7. one of many obvious jokes by LodCrappo · · Score: 4, Funny

    Google's Paul Buchheit, with Microsoft's Kevin Doerr (no relation to the venture capitalist) and Yahoo's Ethan Diamond walk into a bar. The bartender looks up and says, "what is this, a joke?"

    --
    -Lod
    1. Re:one of many obvious jokes by pe1chl · · Score: 2, Interesting

      On my account at work, most of the spam originates from Microsoft's Hotmail and MSN mail servers.

      Every day, several 419 scam artist send me messages about the millions of dollars they want to transfer to my bank account.
      The SpamAssassin filter catches them all. I semi-automatically forward them to the abuse department of the originating server, and of the dropbox mentioned in the body of the mail (usually at Yahoo Mail).

      The Yahoo mail account is usually deleted the next day. The MSN abuse service takes 2 weeks to handle the complaint, and spends most of the return message excusing themselves that it took so long and that they are so busy.

      I wonder why it would be so difficult to install a SpamAssassin-like filter (of course a Microsoft re-invention of the thing, claiming to be a novelty development) on the outgoing servers of Hotmail and MSN.
      They seem to have inbound filtering (not sure, I don't have an account there but sometimes my spam complaints are bounced by the abuse account because they have been determined to be spam. DUH.)
      Why not have outbound spam filtering as well??? Because it does not earn them selling points for their service, presumably? But it would save their (outsourced) abuse department a lot of work!

  8. Fix spam! by yamla · · Score: 3, Funny

    Microsoft has promised to fix the spam problem by 2006. That's only ten days away! That's great, my little email server is getting about a thousand spams a day so I'm really looking forward to what they roll out. I'm a little concerned, though, that Microsoft hasn't actually announced anything specific that would fix the problem yet, this close to 2006.

    --

    Oceania has always been at war with Eastasia.
  9. And Yahoo's Ethan Diamond... by Anonymous Coward · · Score: 5, Funny

    (no relation to the lattice of carbon atoms)

    1. Re:And Yahoo's Ethan Diamond... by rob_squared · · Score: 2, Funny

      He's not carbon-based?

      That explains everything!

      --
      I don't get it.
  10. Google rules! by jomammy · · Score: 2, Insightful

    Micrososft and Yahoo are weak compared to the vision Google has. All they both have done for the last 4 years is play catch up and the copy game. Google should shake these two off their coat tails and continue to be industry leaders. Let microsoft continue to develop their subpar OS and let yahoo do whatever they are supposedly good at. Neither can compete with Google in Google's arena!

    1. Re:Google rules! by CDPatten · · Score: 4, Interesting

      You are way off man. MS has demonstrated one of the best web clients for years; it comes with Exchange and is called outlook web access.

      That said, MS and Yahoo both have public beta testing for web clients that are far superior to what google has now. Check them out if you don't believe me. What stops them from going public as quickly as google upgrades is that while google has a few million subscribers the other two have 10 of millions. It's a bit different when you deal with grown up numbers.

      Google might have something in the works, but there isn't much buzz in or out of the google campus about it. And as long as their core number of users is small they won't be a real player ... they may be in respects to the media coverage, but certainly not with the numbers.

  11. Caught up? by Anonymous Coward · · Score: 2, Funny

    The article implies that Microsoft has more than caught up, assuming caught up to google with hotmail.

    Maybe I missed it, but Hotmail is still a festering hole of a email service compared to GMail. Its slower, a total spam magnet, and its spam filtering is as useless as a condom with the tip cut off. Oh and the interface hasnt actually changed much. Not to mention GMail keeps piling on the capacity and features.

    Caught up? Riiiiiiiiight

  12. Unfortunately, Buchheit kept interrupting to... by loggia · · Score: 5, Funny

    Unfortunately, Buchheit kept interrupting to mention advertisers based on what Doerr and Diamond were talking about.

    1. Re:Unfortunately, Buchheit kept interrupting to... by aknowles · · Score: 2, Informative

      Better that than the other two popping up big printed advertisements in your face, totally unrelated to what you're talking about.

  13. And for dinner they had... by bk4u · · Score: 5, Funny

    spam egg spam spam bacon and spam

    --
    Remember kids, with great power comes great opportunity to abuse that power
  14. These three people... by Ruff_ilb · · Score: 3, Interesting

    Shouldn't be mad at each other. The Yahooligan knows that Yahoo is still the #1 most visited website, the MS Man knows that his OS owns, and the google guy gloats over Gmail. Heck, Yahoo and MS have been around way longer than google. It's the upstart, even in this field.

    --
    http://www.TheGamerNation.com/Forums
  15. POP3 by Generic+Guy · · Score: 4, Interesting

    Gmail is still the only one of the three to still offer free POP3 support. I can use my own favorite client (currently Thunderbird) with gMail. For free.

    --
    { - Generic Guy - }
    1. Re:POP3 by DarkHelmet · · Score: 4, Insightful
      But what about imap???

      I want my pine support!

      --
      /^[A-Z0-9._%+-]+@[A-Z0-9.-]+\.[A-Z]{2,4}$/i
  16. This article shows... by GWBasic · · Score: 5, Insightful

    This article shows that engineers of competing products usually respect each other. All too often this is lost when passionate people discuss why they like/dislike a product.

    1. Re:This article shows... by Jay+L · · Score: 2, Interesting

      This article shows that engineers of competing products usually respect each other

      Absolutely. When the HTML-in-email and I18N standards were being developed, we had people from AOL, Netscape (then a separate company), Microsoft, Qualcomm, and probably others involved, and we got along great. And remember, companies that are competitors on one front are often cooperating on another; AOL was working with Microsoft techies on interoperability at the same time we were suing their bosses.

  17. Caught up? by SnuffySmith · · Score: 4, Insightful
    Whatever early lead Gmail may have had in creating a next-generation email program, both Microsoft and Yahoo have more than caught up

    I've been playing with Yahoo! Mail Beta for a couple of weeks now, and as far as the interface goes, I'm not terribly impressed. It is essentially a desktop GUI email client fit into a browser window, and it does that well enough (though a little slow on my Linux and Mac boxes -- and they do warn you things may not be great on those OS's). Nevertheless, it feels to me like yesterday's ideas stuck in a new package.

    The great thing about Gmail is its interface innovation. Where Yahoo! Mail has always felt cluttered (and Mail Beta does too), Gmail really gets out of my way so I can just read and send email.

    I haven't used Hotmail, but from what I've seen, looking over other people's shoulders, they don't really compete with Gmail either.

  18. B-O-R-I-N-G by winkydink · · Score: 2, Funny

    I was almost expecting him to say that after dinner, he broke out his Martin 12-sting and they all sang Kumbaya.

    --

    "I'd rather be a lightning rod than a seismometer." -Ken Kesey

    1. Re:B-O-R-I-N-G by game+kid · · Score: 2, Funny

      I was almost expecting him to say that after dinner, he broke out his Winchester 12-gauge and they all ran for cover.

      There, now it seems plausible. ;)

      --
      You can hold down the "B" button for continuous firing.
  19. Bah! by JesseL · · Score: 2, Insightful

    My SquirrelMail installation has it all over all three of them!

    --
    "Prefiero morir de pie que vivir siempre arrodillado!"
    1. Re:Bah! by devilsammo · · Score: 2, Funny

      Oh, is that right Mr. jesselambert@NOSPAM.gmail.com

  20. first thing that came to my mind by El_Muerte_TDS · · Score: 3, Insightful

    Dining philosophers.

    And what a surprise, a deadlock.

  21. Did they feel OK after the meal? by FishandChips · · Score: 2, Insightful

    Well, I am happy for them. Somehow, I doubt they eked out the evening on K rations and a quart of cider wiped down with a rag. However, in between congratulating themselves these gentlemen could perhaps have spared a moment for the many millions of folks out there for whom email means not megabucks in the bank and a cushy job but fraud, phishing and asphixiation by spam. The net needs new and improved email protocols, not (yet more) talk-talk from the Porsche-driving classes. Also, this journalist sounds a little too close to his natural prey. Perhaps he laced the after-dinner mints with a power emetic as a gesture, at least, of professional independence. We can only hope.

    --
    Las qué passoun
    tournoun pas maï
  22. AJAX drag and drop email is becoming commonplace by IGnatius+T+Foobar · · Score: 4, Insightful

    AJAX based drag-and-drop email is becoming commonplace now. At this point it's a "must have" feature, and any web based email program that doesn't have it is going to look as if it hasn't been updated since 2004 :)

    Yahoo and MSN both have it now. Even the software that drives private email systems has it now. You've probably seen the screenshots for Roundcube, and you've probably seen the screenshots and swf-demos of systems like Citadel and Zimbra.

    The point is, Google was the big trailblazer here, but at this point, everyone is now on that trail. The bar has been raised and rich AJAX webmail has quickly gone past "innovative" and is now "an expectation." Meanwhile, Google is probably busy cooking up the Next Big Thing. We hope. :)

    --
    Tired of FB/Google censorship? Visit UNCENSORED!
  23. Gmail Corporate by Rrrrob · · Score: 2, Interesting

    Slightly off topic warning! What do you suppose would happen if Google introduced a corporate server version of Gmail? Would it crush Exchange?

  24. Chefs? by yeremein · · Score: 4, Funny

    Who else read the title as "3 Email Chefs Come to Dinner"?

    I had a picture in my mind of Iron Chef.

    Today's ingredient is... (drum roll)

    SPAM!!

    (A can of Spam is unveiled amid lights, smoke, and dramatic music.)

  25. Re:the real innovation... by Pesh+Hawksfire · · Score: 2, Informative

    Innovation, viola! http://mail.google.com/support/bin/topic.py?topic= 1555 But thanks for playing.

  26. Re:Gmail skins by e2ka · · Score: 3, Funny

    Do you work for UPS or something?

  27. One feature I need in GMail is this by melted · · Score: 2, Interesting

    One feature I need in GMail is this (and I hope someone from Google is reading). I want to have several mailboxes under the same signin name. In other words, I want bar@gmail.com and quux@gmail.com both show up when I login as foo@gmail.com. If they share the same storage quota, I don't care. What I do care about is that emails are in the same mailbox, and when I reply, the reply comes from bar@gmail.com or quux@gmail.com correspondingly. I'd use one address for people who I trust, and another for people who I don't trust with a different set of filters for each group.

    This one feature would allow me to abandon native email clients for good (aside from firing them up do back up my email from time to time).

    1. Re:One feature I need in GMail is this by Abcd1234 · · Score: 5, Informative

      Actually, this is already possible. Any email that is of the form myname+stuff@gmail.com will go to myname@gmail.com. So, you can use myname+spam@gmail.com for all your untrusted sources, and just myname@gmail.com for everything else. Then, filter on the To: line and apply appropriate labels, and voila! Problem solved.

  28. Gmail. by TheUncleD · · Score: 2, Interesting

    The coolest new thing i've seen in Gmail is their implementation of AJAX in the autocompletion of address book names and other goodies in the system. Makes for easier emailing.

  29. Re:What is with Google and no folders? by n54 · · Score: 2, Interesting

    Use the tags (you create them) for a few weeks and you'll realize that they're almost folders version 2. Imo there are two big differences to folders in most file systems:
    1. You have the feature of being able to have the same file in several folders ...opps sorry I mean tags... at the same time.
    2. You can't have tags inside each other like subfolders. It would be cool if it was possible because it would allow for using hierarchical structures if you need it anywhere (perhaps it is possible and I just haven't figured it out). What's more it would allow for having the same subfolder/subtag in different tags just like the files!

    In case noone else has I claim authorship of the idea of subtags in point number two and place it in the public domain by posting this post. Anybody is free to implement it as far as I am concerned.

    Oh... now I got an additional idea. With folders you've got /. and /.. functionality but with tags you'ld want an additional /... feature to turn off/on recursive subtag/tree availability independently for each instance of the subtag placement... This is now public domain too as far as I am concerned :)

    Google if you're interested in a cronically ill slacker without any qualifications but with the occasional interesting idea (or perhaps these were the last I'll ever have?) track me down (I know you can) and offer me a job (I'll move to the states if you want me to).

    --
    this comment is provided "as is" and without any express or implied legibility or congruity [...]
  30. "beta" status by muel · · Score: 5, Insightful

    What's funny is how the reps from Yahoo and Hotmail ribbed Google for its "beta" status, but when you think about it... that's truly one of GMail's best features.

    Think about it, GMail users--how much trouble was it to get a username you LIKED? In fact, even to this day, there are still a lot of usernames that aren't duped or that require adding a stupid numeral suffix like 666. All because spammers and hordes of username thieves didn't jump on board--hell, they couldn't. I say, stay in "invite-only" beta as long as you want. It's not hard at all to get an invite if you want one, and it keeps the riffraff out.

  31. Not scale. Legacy. by snowwrestler · · Score: 2, Insightful

    MS has demonstrated one of the best web clients for years; it comes with Exchange and is called outlook web access.

    OWA is simply a framed Web site styled to look like its application big brother...the rendering to HTML still occurs completely at the server end. I've been using OWA for almost 6 years now and I think even 2003 is lacking compared to Gmail...it is noticably slower and the main frame must completely reload to do almost anything. One of the big advantages of Gmail is how quickly it responds to any action. In addition the OWA GUI is not nearly as clean and simple--too many unlabeled icons and cluttered layout. Yes, design matters.

    What stops them from going public as quickly as google upgrades is that while google has a few million subscribers the other two have 10 of millions. It's a bit different when you deal with grown up numbers.

    There is no fundamental difference between a "few" million and "10s of" million users. The barrier MS and Yahoo face is that their systems are already in use and have already been through numerous updates, patches, and bug fixes. It's a legacy problem, not a scale problem. Google's biggest advantage is that their system was built "modern" from the start. As their user numbers grow and technology advances, they will at some point undoubtedly face problems similar to what MS and Yahoo face now.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
  32. Cranky users by NaDrew · · Score: 2, Interesting
    FTFA:
    The men reported similar pressures: cranky users of Web browsers with tiny market shares demanding that their browsers be supported, while not appreciating how much work is involved.

    How about just coding to standards? Why is that so hard to get? I use a Web browser (Opera) which conforms to those same standards in what it will accept and how it renders; all you (email chiefs/chefs) need to do is send me standards-compliant data. I'll take it from there. Leave the proprietary browser-specific workaround crap back in 1999 where it belongs.
    --
    Vista:XPSP2::ME:98SE
    1. Re:Cranky users by JustinLawrence · · Score: 2, Interesting

      I see your frustration, but the browser-specific workarounds are actually features. They point out the space between where browsers are and where we need them to be. Currently, browsers are really just great viewing appliances. Perhaps the workarounds brought about by AJAX etc will encourage browsers to evolve into app conduits? The internet is crying for improved browser functionality. Browsers need to get to the point that they compete with a local app. I still miss the MSDOS days where everything I did could be done via one medium (ie keyboard), rather than type, move the mouse, click, type etc. I do agree that the current state of workarounds is very frustrating. Our entire company runs on Linux and have chosen Konqueror as our preferred browser, which does not allow us any of the features of gmail, but reduces gmail to a crippled 1985 email app. And, apparently, the guys developing Konqueror are struggling to get it working with Gmail, due to the state of Gmail's code, which is apparently obfuscated.