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Is the Dell/Microsoft Alliance Fracturing?

An anonymous reader asks: "Dell has historically been the most loyal of all Microsoft's partners. Even today, it is very difficult to avoid paying the Microsoft tax on most of Dell's desktops and notebooks. Recently, two things have made the news where Dell is not toeing the Microsoft line. First, was the announcement that Dell is trialling shipping desktop and notebook PCs in the UK with Firefox as the default browser, instead of IE (announcement confirmed here). Today we have news that Dell is not going to support HD-DVD, despite reported incentives that recently induced HP to do so. So, what are some theories as to why Dell has lately been less of a friend to Microsoft, and what does this mean for the future? Does it mean that it might soon become possible to order Dell's full line of personal systems with Linux installed, or no OS/FreeDOS to save the Microsoft tax?"

16 of 390 comments (clear)

  1. They're no different... by hlygrail · · Score: 4, Insightful

    ...than any other manufacturer. They'll follow the money trail. If they can sell more PCs by no allying tightly with Microsoft, so be it. If they can sell more PCs to the home market by appearing to be best buds with Microsoft, well, they'll do that, too.

    Nothing to see here.

    1. Re:They're no different... by Anonymous Coward · · Score: 4, Insightful

      Don't be fooled for one second into thinking that Dell is interested in anything else but their own bottom line. And the bottom line here is that Dell is spending a small fortune in tech support trying to help their customers remove spyware and malware problems that are largely the fault of Internet Explorer. So if they can sell computers with Firefox that don't result in their call center being flooded with calls from angry users (thus saving a bundle of cash), that is all the motivation they need to switch. This has nothing to do with Microsoft, and certainly nothing to do with open source.

    2. Re:They're no different... by Stan+Vassilev · · Score: 5, Insightful

      With a car you can kill yourself, the people travelling with you, and a good number of pedestrians along the way.

      And the worst my mom can do with her computer is install spyware by accident, lose her e-mail archive and *.DOC with recipes she collects.

      So paint me skeptical about your conclusions there. It's easy to be so demanding if you're well versed in computing, but things look in a different way if you're just not that well informed, or can't learn well enough (like elderly users).

  2. Re:Microsoft Tax by ottothecow · · Score: 4, Interesting

    Especially when if you are crafty and willing to spend time/go to small claims court, you can get the entire retail price of XP refunded to you (just think of it like a mail in rebate on top of the price of the dell)

    --
    Bottles.
  3. It's all about... by Bin_jammin · · Score: 4, Insightful

    the money. I'm sure more people than you (collective) or I at Dell are in the know about something. Perhaps they see the opportunity to ship BluRay drives earlier than if they ship HDDVD drives. If they wait for HDDVD, other OEMs will eat their lunch sitting around waiting for an os that makes an appearance in a year or so. And Firefox shipping is likely due to customer complaints about spyware and malware, enough people complain about something, you save money on tech support by moving to something secure.

  4. Theories? by Anonymous+Brave+Guy · · Score: 5, Insightful
    So, what are some theories as to why Dell has lately been less of a friend to Microsoft, and what does this mean for the future?

    I think Dell has a smart management team. They realise that they are a market leader in hardware, and the balance of power is shifting.

    Microsoft can't afford to upset Dell. It would be unfortunate for MS if the income stream from Dell dried up, and disastrous if Dell boxes started going out with non-MS software routinely given priority.

    Dell, on the other hand, increasingly has viable alternatives to offer and probably an increasing number of customers asking about them, particularly on the Windows vs. $OTHER_OS front. And of course, they can more effectively compete against other workstation and particularly server vendors if they aren't paying the Microsoft tax, and they have more legal shielding than ever against reprisals by MS.

    Today, Microsoft is getting a very bad name in some areas, particularly among the techies who probably buy 99% of the Dell servers and a heavy majority of the workstations and support contracts. At a time like that, if you'll forgive the horrible cliches, it pays to know which side your bread's buttered, and not to have all your eggs in one basket.

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    1. Re:Theories? by aralin · · Score: 4, Interesting
      I think Dell has a smart management team. They realise that they are a market leader in hardware, and the balance of power is shifting.

      I think this is exactly the reason. What you need to realise is that half of M$ income is comming from the M$ Office package. What would happen to this if Dell would, for example, decide to preinstall OpenOffice.org 2.0 on all the new customer machines as a value add? Why wouldn't they? I think the next five years will see a dramatic changes in the power distribution thanks to this one bargaining chip.

      --
      If programs would be read like poetry, most programmers would be Vogons.
  5. individual occurrences by User+956 · · Score: 4, Informative

    Today we have news that Dell is not going to support HD-DVD, despite reported incentives that recently induced HP to do so. So, what are some theories as to why Dell has lately been less of a friend to Microsoft,

    I don't know about a cohesive theory to tie all of it together, but for the HD-DVD thing, I would suspect Dell's not supporting it because it keeps getting delayed, because they can't seem to get their shit together finalizing the AACS "content protection".

    --
    The theory of relativity doesn't work right in Arkansas.
  6. A lot of hoopla over nothing, by black+hole+sun · · Score: 5, Insightful

    I'm reminded of Carl Sagan's famous quote from Cosmos: "Observation: You couldn't see a thing. Conclusion: Dinosaurs."

    Call me a cynic, but only on /. do we see "Dell not supporting HD-DVD" --> "DELL MIGHT SPORT LINUX!!!" The economic realities of this situation just won't allow Dell to NOT use Windows. Nobody's going to know what this linux thing is (or, as my sister calls it, "that weird thing"), nor how to use it, and they'll be quite upset when they discover they can't play their games and applications on it.

    It's a nice thought, but this is little more than daydreaming.

  7. Mods should read the articles by Awptimus+Prime · · Score: 4, Insightful

    Today we have news that Dell is not going to support HD-DVD, despite reported incentives that recently induced HP to do so.

    First off, this is because Dell is in on the advisory staff that came up with the Blu-ray spec. They have never said "No we are going to sell it", they have only taken the safe road in saying they will stick with their design until the market says otherwise. This probably won't take long since you won't be paying for the patent license at $30 a unit like you will with the Blu-ray product. Not to mention, media will end up costing less for the Microsoft product based upon the same premise.

    Yes, Microsoft is trying to get in quick with the incentives, but that is only because they don't have quite the advantage of having Sony on their side. Sony/Dell/and company are going to end up losing out in the long-run for the excessive patent fees. Pair that with Sony being the biggest single contributor to our RIAA pains, and you don't have a great deal of support for the company.

    I'm not saying Microsoft is great, just saying they'll be less likely to sue folks for utilizing methods to backup/copy their discs.

  8. IT'S NOT A TAX! It's a discount. by poptones · · Score: 4, Insightful

    Dell has their own brand in the fire with Sony so it's not at all a surprise they may be bucking MS on this. Because Dell is already probably selling more systems than any other competitor and has more deals with third party makers they aren't going to miss that added "incentive" the IP royalties would mean more to them in the long term than the discount coupons from MS.

    But more than that I think it stupid to keep going on about this "Microsoft tax." You can buy a pretty ripping machine from Dell or Gateway or emachines (I mean Gateway) at a very, very good price. These prices are possible because of the huge volume these makers sell, and that volume is possible because everyone knows, no matter how much it may or may not suck, when they get the machine home it will be "familiar" to them and they can go to the gazillion warez and spyware repositories and install whatever crap floats their boat.

    Bot more improtantly it's that volume that beckons other OEMs. Third party makers like Adobe and Epson and Norton and others offer Dell and Gateway juicy licensing deals because they know the distribution of their "demos" and their cheapass printers with the ridiculously overpriced ink and paper supplies will benefit them in the long run. So while MS gets paid by Dell, Dell gets paid by Adobe and Epson and Norton. Whether it's money that directly offsets the cost of licensing windows or the cut rate hardware that allows them to make "special deals" that help them blow out thousands of machines at a whack, in the end it's Windows that is driving down the cost of the hardware.

    Until there are third party OEMs like Norton and Adobe offering well recognized linux tools that will help sell even more machines, Dell would make LESS on each system by NOT including windows. Twice the support costs (now they have to field both linux and windows calls) but LESS PROFIT. They would have to charge MORE FOR LESS, which is exactly what you see now.

    It makes zero sense for Dell to sell bundled linux systems and that isn't going to change until linux has evolved into a "killer brand" in its own right. And that's not going to happen because fo Dell, it's only going to happen because someone, somewhere, develops a desktop that offers something more than windows and does so in a way that is tangible to someone who doesn't spend their life working on this stuff.

  9. Firefox preinstalled in EU - At MSFT's request... by Gilatrout · · Score: 4, Interesting

    Consider the fact that MS is in pretty warm water in the EU. It does not take a huge leap for MS to put a bug in Dell's ear to preinstall Firefox. It doesn't cost them anything. Windows is still installed, and paid for, and Firefox is no threat to Windows. Firefox drives 0 users away from Windows. So if it makes the EU happy, then it makes MS happy too.

  10. Dell's inhouse OS by fowlerserpent · · Score: 5, Funny

    It's been known for a while that Dell is building its own operating system. It's a Dell version os Windows, sort of. It is called Delldows.

  11. No OS installed by jarek · · Score: 5, Interesting

    Dell in Sweden allready ships laptops with no OS installed. We recently bought two. I only asked the sales rep which laptops works best with linux. They suggested a model (latitude D610) and shipped. I actually expected there would be some MS stuff installed but when I powered them up they turned out to be empty. Quite lovely. They both now run Ubuntu. I had to work a few minutes to get native screen resolution though. /jarek

  12. Courting Apple? by daBass · · Score: 4, Insightful
    Michael Dell has already publicly said he'd love to license OS X.

    It could be that is the reason for the drift away from MS, either because he wants to make friends with Steve Jobs or a backroom deal has actually already been done.

  13. Microsoft tax is probably negative. by Anonymous Coward · · Score: 5, Interesting
    I worked for a software company that had a pretty big business in paying OEMs to pre-install crippleware and share back the revenue made off of upgrades.


    This amounted to a pretty big subsidy for the Windows versions of computers; and if you add up all the software companies doing this game, I bet it vastly exceeds the cost of windows.


    Until the crippleware subsidy industry gets as big for Linux, I expect you'll always see the OEMs prefer Windows.