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Is the Dell/Microsoft Alliance Fracturing?

An anonymous reader asks: "Dell has historically been the most loyal of all Microsoft's partners. Even today, it is very difficult to avoid paying the Microsoft tax on most of Dell's desktops and notebooks. Recently, two things have made the news where Dell is not toeing the Microsoft line. First, was the announcement that Dell is trialling shipping desktop and notebook PCs in the UK with Firefox as the default browser, instead of IE (announcement confirmed here). Today we have news that Dell is not going to support HD-DVD, despite reported incentives that recently induced HP to do so. So, what are some theories as to why Dell has lately been less of a friend to Microsoft, and what does this mean for the future? Does it mean that it might soon become possible to order Dell's full line of personal systems with Linux installed, or no OS/FreeDOS to save the Microsoft tax?"

64 of 390 comments (clear)

  1. Microsoft Tax by Andrew+Tanenbaum · · Score: 3, Insightful

    With the deals that Dell gets, the "Microsoft tax" is about $6. Hardly worth it for them to break up a uniform production process for that kind of money.

    1. Re:Microsoft Tax by ottothecow · · Score: 4, Interesting

      Especially when if you are crafty and willing to spend time/go to small claims court, you can get the entire retail price of XP refunded to you (just think of it like a mail in rebate on top of the price of the dell)

      --
      Bottles.
    2. Re:Microsoft Tax by SavvyPlayer · · Score: 3, Funny
      Whether it's worth your time is another question.
      Let's see:

      1. Locate, print, and carefully read the license agreement associated with said software product. 0.5-4 hours.
      2. Research and understand the Small Claims system in your jurisdiction. 8 hours (due diligence).
      3. File the necessary paperwork. 4 hours.
      4. Subpeona fee $10.
      5. Building case file (repeated telephone calls with manufacturer, letter writing, documentation of each of these exhibits). 6 hours.
      6. Traveling to and from courthouse. 0.5-2 hours.
      7. Travel/parking expenses. $0-$100 (garages in large cities can run $35 per day).
      8. Time spent at courthouse. 4 hours.
      9. Other costs (admin fees, postage, photocopying, etc): $10-150.

      Time cost: 23-28 hours ($7.18 - $8.70 per hour for a $200 refund).
      Financial cost: $20-250 (possibly refunded by defendant)
      Sticking it to the man: Priceless
  2. They're no different... by hlygrail · · Score: 4, Insightful

    ...than any other manufacturer. They'll follow the money trail. If they can sell more PCs by no allying tightly with Microsoft, so be it. If they can sell more PCs to the home market by appearing to be best buds with Microsoft, well, they'll do that, too.

    Nothing to see here.

    1. Re:They're no different... by Anonymous Coward · · Score: 4, Insightful

      Don't be fooled for one second into thinking that Dell is interested in anything else but their own bottom line. And the bottom line here is that Dell is spending a small fortune in tech support trying to help their customers remove spyware and malware problems that are largely the fault of Internet Explorer. So if they can sell computers with Firefox that don't result in their call center being flooded with calls from angry users (thus saving a bundle of cash), that is all the motivation they need to switch. This has nothing to do with Microsoft, and certainly nothing to do with open source.

    2. Re:They're no different... by Stan+Vassilev · · Score: 2, Informative

      Suuure.. In Windows, you can't delete system files, especially if they're not in immediate use.

    3. Re:They're no different... by Stan+Vassilev · · Score: 3, Insightful

      "Maybe it's because Microsoft decided that may of their lusers are idiots"

      Maybe since they are. But calling them "idiots" is too harsh.

      Reality is you don't need to be electronics expert to operate your TV, so your TV shouldn't require so. Many smart people just don't know/need all those details.

      But regarding user friendliness, I'd say distributions like Ubuntu are friendly enough for basic tasks like Office / EMail / Internet work. But Windows is just a much better desktop OS, we all gotta give it that I guess.

    4. Re:They're no different... by hahafaha · · Score: 3, Interesting
      But calling them "idiots" is too harsh.

      Your right. Sorry about that.

      User-friendlyness not only depends on the interface but also how fool-proof is the software. It is a difficult ballance between keeping people who don't know what their doing away, while allowing those who do to work. In some ways, I think Microsoft has managed to do this (at least they provide a link allowing users to look at the files), but I think that there is still more to be desired. My own personal suggestion would be to make a user that only has certain privilidges like mounting and apt-get'ing (if you are using Debian or something similar). If you installed GNU/Linux for a friend, offer them some technical support, and don't tell them about root. Let them figure it out for themselves. When they do, they will probably be smart enough not to delete the files.

    5. Re:They're no different... by Stan+Vassilev · · Score: 5, Insightful

      With a car you can kill yourself, the people travelling with you, and a good number of pedestrians along the way.

      And the worst my mom can do with her computer is install spyware by accident, lose her e-mail archive and *.DOC with recipes she collects.

      So paint me skeptical about your conclusions there. It's easy to be so demanding if you're well versed in computing, but things look in a different way if you're just not that well informed, or can't learn well enough (like elderly users).

    6. Re:They're no different... by Daxster · · Score: 2, Interesting

      A few weeks ago, my mother asked me what a popup was after talking with a friend.
      I felt I had accomplished something ;)

      --
      Death by snoo-snoo!
    7. Re:They're no different... by MysteriousPreacher · · Score: 2, Insightful

      How do YOU figure a computer IS potentially more dangerous THAN A car?

      Computers aren't THAT bloody complicated unless you're digging under the hood or something has broken. Plenty OF people out there happilly use THEIR computers for years without understanding anything MORE that how they launch Microsoft word AND THE interweb. If they run in to problems they call tech support.

      If you've got A central heating system at home, do you think you should be expected TO be a central heating EXPERT?

      --
      -- Using the preview button since 2005
    8. Re:They're no different... by VStrider · · Score: 3, Informative

      BS. Yeah, the first thing a clueless user would think is rm -rf, right? They won't know the rm command exists, let alone use it while they su to root.

      All they'd do is use their desktop, be that gnome or kde, and manage the files they see as *icons* with their *mouse*. IF they delete something accidentaly, that obviously cann't be anything vital to the system, since linux won't let you do stupid things like this, while you're logged in as a user.

      On the other hand, in windowsland, how many times have you seen a clueless user deleting vital system files? Exactly! TOO many times. ("what's this msblabla2131.dll? hmmm must be a virus, lets delete it.")

      --
      VStrider.
    9. Re:They're no different... by Kiaser+Zohsay · · Score: 2, Funny

      If Dell ever did ship machines with Linux preinstalled, they sure as hell wouldn't *tell* you what the root password was. You would have to call support, who would have you reboot, press F8 and select "Recover" from the boot menu, which would run a format-and-reinstall script from the recovery partition, fully restoring the machine to the pristine condition it was in when it arrived (ie, without any of your data files), just like they do now for crashed Windows boxen (really happened to to my father-in-law, he was not happy).

      --
      I am not your blowing wind, I am the lightning.
  3. Sure by Segway+Ninja · · Score: 3, Insightful

    "Does it mean that it might soon become possible to order Dell's full line of personal systems with Linux installed, or no OS/FreeDOS to save the Microsoft tax?"

    Sure, it might soon be possible.

    1. Re:Sure by morcego · · Score: 2, Informative

      You actually can already do it, at least here in Brazil.
      Dell offers the n-Series of Desktop computers, without any MS software. It comes with FreeDOS.

      Free translation from Dell homepage (originaly in Portuguese):

      "The n-Series systems are some of the desktop and workstations selected from the Dell Dimention(TM), Dell OptiPlex(TM) and Dell Precision(TM) series sold without an operation system.

      Avaliable for IT professionals wishing to have control over instalation and development of their systems. A copy of the FreeDOS(TM) open source operating system is provided with the n-Series systems, inside its box ready for instalation. Some of the n-Series systems are also avaliable with the Linux operating system".

      This comes from this url.

      --
      morcego
    2. Re:Sure by aconkling · · Score: 2, Informative

      You actually can already do it, at least here in Brazil.
      Dell offers the n-Series of Desktop computers, without any MS software. It comes with FreeDOS.


      This is possible in the US too, but the problem is that it doesn't actually save the 'Microsoft tax'.

      Methinks the OP just forgot about this part of it. :)

  4. It's all about... by Bin_jammin · · Score: 4, Insightful

    the money. I'm sure more people than you (collective) or I at Dell are in the know about something. Perhaps they see the opportunity to ship BluRay drives earlier than if they ship HDDVD drives. If they wait for HDDVD, other OEMs will eat their lunch sitting around waiting for an os that makes an appearance in a year or so. And Firefox shipping is likely due to customer complaints about spyware and malware, enough people complain about something, you save money on tech support by moving to something secure.

  5. Theories? by Anonymous+Brave+Guy · · Score: 5, Insightful
    So, what are some theories as to why Dell has lately been less of a friend to Microsoft, and what does this mean for the future?

    I think Dell has a smart management team. They realise that they are a market leader in hardware, and the balance of power is shifting.

    Microsoft can't afford to upset Dell. It would be unfortunate for MS if the income stream from Dell dried up, and disastrous if Dell boxes started going out with non-MS software routinely given priority.

    Dell, on the other hand, increasingly has viable alternatives to offer and probably an increasing number of customers asking about them, particularly on the Windows vs. $OTHER_OS front. And of course, they can more effectively compete against other workstation and particularly server vendors if they aren't paying the Microsoft tax, and they have more legal shielding than ever against reprisals by MS.

    Today, Microsoft is getting a very bad name in some areas, particularly among the techies who probably buy 99% of the Dell servers and a heavy majority of the workstations and support contracts. At a time like that, if you'll forgive the horrible cliches, it pays to know which side your bread's buttered, and not to have all your eggs in one basket.

    --
    If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    1. Re:Theories? by aralin · · Score: 4, Interesting
      I think Dell has a smart management team. They realise that they are a market leader in hardware, and the balance of power is shifting.

      I think this is exactly the reason. What you need to realise is that half of M$ income is comming from the M$ Office package. What would happen to this if Dell would, for example, decide to preinstall OpenOffice.org 2.0 on all the new customer machines as a value add? Why wouldn't they? I think the next five years will see a dramatic changes in the power distribution thanks to this one bargaining chip.

      --
      If programs would be read like poetry, most programmers would be Vogons.
    2. Re:Theories? by beejhuff · · Score: 3, Insightful

      Well, that's not entirely true. As another poster suggested, Dell's primary source of PROFIT is from enterprise purchases (higher margins on better products and all) though selling on the low end allows for the volume Dell needs to keep its supplier prices in check.

      In addition, as the SEC filings suggest, the rate of GROWTH for consumer PC's hasn't exactly excited anyone, inside or outside the company. This is reflected in the product shift to Consumer Electronics and Printers sales.

      One thing to keep in mind is that Dell is probably MOST reponsive to the demands / needs of its enterprise customer base, at lease in the short to medium term. Especially since they drive a large share of profit growth, and these customers are probably the ones MOST sensitive to avoiding the MS tax. A few dollars per unit add up when you purchase THOUSANDS at a time, right?

      *** DISCLAIMER ***

      I'm an employee of Dell, though these opinions are my own, and this does not necessarily reflect the thoughts or opionions of my employer, blah, blah, blah

      *** DISCLAIMER ***

      --
      Bryan "BJ" Hoffpauir
  6. individual occurrences by User+956 · · Score: 4, Informative

    Today we have news that Dell is not going to support HD-DVD, despite reported incentives that recently induced HP to do so. So, what are some theories as to why Dell has lately been less of a friend to Microsoft,

    I don't know about a cohesive theory to tie all of it together, but for the HD-DVD thing, I would suspect Dell's not supporting it because it keeps getting delayed, because they can't seem to get their shit together finalizing the AACS "content protection".

    --
    The theory of relativity doesn't work right in Arkansas.
  7. Soon everyone will have A.I.D.s... by Sebilrazen · · Score: 3, Interesting

    Apple-Intel-Dells (I know the OS is Mac, but I couldn't resist) Apple is on the blu-ray foundation and is switching to Intel chipsets, Dell is the largest consumer of Intel chips, Dell has an established 'PC' friendly name that is basically a 'go to' for the direct purchase pc order industry. This has the makings of a win-win-win situation, provided that Apple gets the final veto on all computer/peripheral designs.

    What are the odds?

    --
    "There are no facts, only interpretations." --Friedrich Nietzsche.
    1. Re:Soon everyone will have A.I.D.s... by suzerain · · Score: 2, Interesting
      What are the odds?

      85 to 1.

      Now's not yet the time. Apple needs to get their own machines on the market, and get comfortable buildign and selling them before they can repeat the clone situation. They didn't handle direct competition very well last time, so they need to be able to get everything running like a well-oiled machine before they license the OS. I do think it will eventually happen...just not yet.

      Dell is, if anything, just going with the market and seeing what happens. As someone else has said here, if they think they can get more market traction by distancing themselves a little bit, then they will. I don't think this confluence of events is necessarily symbolic of much, except that Dell may be preparing for a change in the market by hedging their bets a little.

      But I certainly think that when Vista (or whatever it is) comes out, Dell will be all up in that bandwagon with everyone else.

      --
      gameDB
  8. Re:Shifting power and influence by brain+defrag · · Score: 2, Informative

    Pioneer just released a Blu-ray DVD drive for PC's: http://today.reuters.com/news/newsarticle.aspx?typ e=te...

  9. A lot of hoopla over nothing, by black+hole+sun · · Score: 5, Insightful

    I'm reminded of Carl Sagan's famous quote from Cosmos: "Observation: You couldn't see a thing. Conclusion: Dinosaurs."

    Call me a cynic, but only on /. do we see "Dell not supporting HD-DVD" --> "DELL MIGHT SPORT LINUX!!!" The economic realities of this situation just won't allow Dell to NOT use Windows. Nobody's going to know what this linux thing is (or, as my sister calls it, "that weird thing"), nor how to use it, and they'll be quite upset when they discover they can't play their games and applications on it.

    It's a nice thought, but this is little more than daydreaming.

  10. Re:Shifting power and influence by digitaldc · · Score: 3, Insightful

    "Pioneer just released a Blu-ray DVD drive for PC's"

    Living up to their name I see.

    --
    He who knows best knows how little he knows. - Thomas Jefferson
  11. Mods should read the articles by Awptimus+Prime · · Score: 4, Insightful

    Today we have news that Dell is not going to support HD-DVD, despite reported incentives that recently induced HP to do so.

    First off, this is because Dell is in on the advisory staff that came up with the Blu-ray spec. They have never said "No we are going to sell it", they have only taken the safe road in saying they will stick with their design until the market says otherwise. This probably won't take long since you won't be paying for the patent license at $30 a unit like you will with the Blu-ray product. Not to mention, media will end up costing less for the Microsoft product based upon the same premise.

    Yes, Microsoft is trying to get in quick with the incentives, but that is only because they don't have quite the advantage of having Sony on their side. Sony/Dell/and company are going to end up losing out in the long-run for the excessive patent fees. Pair that with Sony being the biggest single contributor to our RIAA pains, and you don't have a great deal of support for the company.

    I'm not saying Microsoft is great, just saying they'll be less likely to sue folks for utilizing methods to backup/copy their discs.

  12. The Inquirer gets it wrong by deaddrunk · · Score: 3, Informative

    Dell is under no obligation to ship IE with their machines

    Unless IE has been decoupled with Windows recently without anyone being told, Dell, like everyone else, has no choice in the matter.

    --
    Does a Christian soccer team even need a goalkeeper?
    1. Re:The Inquirer gets it wrong by SpinJaunt · · Score: 2, Interesting

      Also, you still need IE for Windows Update, and probably always will. Only that Dell is installing Firefox and setting it as the Default browser, and probably removing the shortcuts to iexplore.exe

      --
      /. is good for you.
    2. Re:The Inquirer gets it wrong by deaddrunk · · Score: 2, Insightful

      But you can't do Add/Remove Programs->Internet Explorer->Uninstall. Installing a whole new shell just to get rid of the web browser integration sounds a bit daft to me.

      --
      Does a Christian soccer team even need a goalkeeper?
    3. Re:The Inquirer gets it wrong by 3.14159265 · · Score: 2, Interesting

      It's not likely Dell will get a better deal from MS if they do ship IE (oh... wait...) Still, I never quite got the grasp of it: what are the security issues with having IE installed, *if* you don't use it to browse the net at all?
      Ship Windows with IE as much as you like, just set the default browser to Firefox. ?

  13. Re:ROFL by meatflower · · Score: 2, Insightful

    Unfortunatley I forgot to add, if you want to mod this Flamebait you need to go get your head checked. I use Linux (Slackware to be exact). I'm not anti-Linux by any measure. The point though is that Linux is not user friendly by nature, and for something to be shipped in EVERY Dell machine it has to be something that a user of any skill level could use. Linux does not meet this build, fuck, half the people out there can't even install Windows...how are they gonna figure out compiling their own drivers? By the time Linux becomes user friendly enough for it to be shipped on every Dell machine it won't even be called Linux anymore and it shouldn't be, it won't resemble what we know of as Linux.

  14. HD-DVD vs. Blu-Ray by phriedom · · Score: 2, Interesting

    I don't think the AACS delay favors either format because it is delaying them both equally.

    --
    Don't moderate flamebait as Troll. Know the difference or you will be Meta-moderated.
  15. Dell is all about cost-cutting. by jcr · · Score: 3, Interesting

    Of course they want to use firefox! It will save them a fortune in support calls.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  16. To OS or not to OS by Kuxman · · Score: 2, Interesting
    I highly doubt Dell will sell their computers without an operating system preinstalled. That would completely alienate the whole, "plug it in and it works" idea of Dells. I would venture to guess that the majority of their sales come from home/small business field, and to not be able to plug it in and have it work would really hurt Dell's reputation as a people-friendly PC.

    So if Dell has to package an OS with their system, what will it be?

    1) Windows: The status quo. Plug it in and it works (albeit not for long if it's not patched and updated). Extra cost for Dell? Probably a couple bucks per computer, which they gladly pass onto the consumer. Incentives? Coupons/Benefits from Microsoft for $??? total gain.

    2) Enterprise type *nix: Dell would probably look at a major commercial player such as Red Hat or SUSE as their distro of choice. SUSE and Red Hat both have standard technical support already in place (for a fee - buying their Enterprise OS). This technical support is very important to Dell because they don't want to have to deal with Q&A about the OS of choice. It's not their field of expertise. However, I could see a deal between Dell and one of them to provide a desktop version of the OS with technical support. In addition, the business models of Red Hat and SUSE are similar to that of the closed system world, which is one less (major) adjustment Dell would have to make to their own system. The catch? There would be a *nix tax as well. Which puts us back at square one (with the exception of one less [troll] evil corporation in the mix [/troll].

    3) Free *nix/BSD: Which one to choose? There's so many distros out there. Most of them don't have the status quo technical support available. Instead they have mailing-lists and Wikis. Do the majority of computer users know what those things are or are able to use them (especially if X won't load for some reason!). The majority of users need the technical support over the phone that most of us dread.

    Until there's a solution made for the technical support that joe-schmoe user needs is made available for *nix distros, I don't see Windows being replaced as the default OS on consumer grade PCs.

    --
    http://www.asti-usa.com
  17. Extremely unlikely by phriedom · · Score: 3, Insightful

    Apple uses software to sell hardware. If Apple licenses it, they give away their reason to exist. I don't think you'll ever see that.

    --
    Don't moderate flamebait as Troll. Know the difference or you will be Meta-moderated.
  18. What do you buy a burner for? by SuperKendall · · Score: 3, Insightful

    First off, this is because Dell is in on the advisory staff that came up with the Blu-ray spec. They have never said "No we are going to sell it", they have only taken the safe road in saying they will stick with their design until the market says otherwise. This probably won't take long since you won't be paying for the patent license at $30 a unit like you will with the Blu-ray product. Not to mention, media will end up costing less for the Microsoft product based upon the same premise.

    So why do so many people have DVD burners now when CD burners are so cheap? The players cost more, so does the media.

    While not quite the same order of magnitude as the difference between DVD and CD storage, Blu-Ray simply offers more storage space than HD-DVD and that makes it much more practical to use as a third-tied backup for things like 400GB drives. That's why I plan to get a Blu-Ray burner soon after they come out. Even if the media and the drives are more expensive, being able to use half the number of discs and half the time (especialy half the time) to do the same backup is a huge draw for computer users.

    Now come at it from the media angle. Consumers are not going to buy movies because the PC supports playing that format. When they will do is buy movies when they have a dedicated device, like a DVD player, that will support them. Who is almost guaranteed to have millions on millions of said devices in homes that are not even all early adopters? Sony, with the PS3.

    On Microsoft could possibly have the hubris to think they could stop or even slow what is coming, which is a slam-dunk for Sony and Blu-Ray. And they could have done it to if they had delayed the 360 release to include HD-DVD drives in more expensive bundles.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  19. Wishful thinking by Lisandro · · Score: 3, Funny

    Does it mean that it might soon become possible to order Dell's full line of personal systems with Linux installed, or no OS/FreeDOS to save the Microsoft tax?

        Yes. Soon. They will also come with a life supply of candy covered chocolate bunnies that will cure cancer and make you smile!

  20. Re:Misnomer. by Oliver+Defacszio · · Score: 2, Funny
    Hey man, I agree with you, but look at the rest of the snippet -- if you believe what you read at Slashdot, Dell is ten minutes away from dumping Microsoft products entirely in favour of linux. So is IBM. And HP. And probably Apple.

    Reality has no precedent around this place, or in much of the OSS community.

    --

    -
    Inventor of the term 'pardon my French'.
  21. Re:Well... by HermanAB · · Score: 2, Informative

    Actually, you can order anything from Dell if you need a large number of machines, with large starting somewhere around five and preferably running into the hundreds or thousands over a few years. All you need to do, is talk to them and if your needs are totally custom, send them a pre-installed disk drive. Dell is far more accommodating than any other PC manufacturer.

    --
    Oh well, what the hell...
  22. IT'S NOT A TAX! It's a discount. by poptones · · Score: 4, Insightful

    Dell has their own brand in the fire with Sony so it's not at all a surprise they may be bucking MS on this. Because Dell is already probably selling more systems than any other competitor and has more deals with third party makers they aren't going to miss that added "incentive" the IP royalties would mean more to them in the long term than the discount coupons from MS.

    But more than that I think it stupid to keep going on about this "Microsoft tax." You can buy a pretty ripping machine from Dell or Gateway or emachines (I mean Gateway) at a very, very good price. These prices are possible because of the huge volume these makers sell, and that volume is possible because everyone knows, no matter how much it may or may not suck, when they get the machine home it will be "familiar" to them and they can go to the gazillion warez and spyware repositories and install whatever crap floats their boat.

    Bot more improtantly it's that volume that beckons other OEMs. Third party makers like Adobe and Epson and Norton and others offer Dell and Gateway juicy licensing deals because they know the distribution of their "demos" and their cheapass printers with the ridiculously overpriced ink and paper supplies will benefit them in the long run. So while MS gets paid by Dell, Dell gets paid by Adobe and Epson and Norton. Whether it's money that directly offsets the cost of licensing windows or the cut rate hardware that allows them to make "special deals" that help them blow out thousands of machines at a whack, in the end it's Windows that is driving down the cost of the hardware.

    Until there are third party OEMs like Norton and Adobe offering well recognized linux tools that will help sell even more machines, Dell would make LESS on each system by NOT including windows. Twice the support costs (now they have to field both linux and windows calls) but LESS PROFIT. They would have to charge MORE FOR LESS, which is exactly what you see now.

    It makes zero sense for Dell to sell bundled linux systems and that isn't going to change until linux has evolved into a "killer brand" in its own right. And that's not going to happen because fo Dell, it's only going to happen because someone, somewhere, develops a desktop that offers something more than windows and does so in a way that is tangible to someone who doesn't spend their life working on this stuff.

  23. Re:XBox 360 is the reason by mrchaotica · · Score: 3, Interesting

    It's more than that -- in the long term, Microsoft doesn't want the general-purpose personal computer to exist at all. They want to replace everything with locked-down, XBox 360-like "appliances" running everything as software-as-a-service with a recurring (monthly, pay-per-use, etc.) fee. Most importantly, they don't want it to be able to run anything they don't approve of (AKA "Trust"), such as Free Software.

    --

    "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  24. Firefox preinstalled in EU - At MSFT's request... by Gilatrout · · Score: 4, Interesting

    Consider the fact that MS is in pretty warm water in the EU. It does not take a huge leap for MS to put a bug in Dell's ear to preinstall Firefox. It doesn't cost them anything. Windows is still installed, and paid for, and Firefox is no threat to Windows. Firefox drives 0 users away from Windows. So if it makes the EU happy, then it makes MS happy too.

  25. Dell's inhouse OS by fowlerserpent · · Score: 5, Funny

    It's been known for a while that Dell is building its own operating system. It's a Dell version os Windows, sort of. It is called Delldows.

  26. Comment removed by account_deleted · · Score: 3, Interesting

    Comment removed based on user account deletion

  27. Looking forward as well... by SuperKendall · · Score: 2, Insightful

    I read about that earlier also, but the existence of that even within five years is a lot more iffy in my mind. These holographic things are always so tantalizingly close but never seem to arrive when they are predicted to...

    So I'll buy a Blu-Ray burner and hope the holographic thing is reality this time and comes in at an affordable price.

    I do wonder how long it will be before we see a holographic movie format emerge!

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  28. Re:Jobs already killed off Mac clones before by mildgift · · Score: 2, Interesting

    It wasn't just that. The clones cannibalized the Apple market. The goal, originally, was to have the clone vendors expand the Mac market.

    What this told Apple, I assume, is that it wasn't limited hardware choice or a lack of diversity in marketing that was limiting the growth of the Mac's market share. That meant that some other factor was -- maybe the range or quality of applications, the quality of the OS, or one of the other problem areas for Apple.

    The correct action was to disallow the clones. They also lowered their prices a little, and the effect was that the unofficial clones slowly went away. The market share kept shrinking. (And the margin on any computer shrank, much to everyone's delight.)

    I think Apple's gone a little too far in the other direction, though. They're releasing a lot of software, and that probably discourages the independent software vendor market. Final Cut Pro, Shake (whatever it's called now), iWork, iLife.... all great software, but they basically lock out other vendors. They're trying to do for themselves what Microsoft did with Excel (killing Lotus) and Word (killing Word Perfect) and Visio (ending Visio's independence).

    (Also, I think it was Scully who ended the clone wars.)

  29. No OS installed by jarek · · Score: 5, Interesting

    Dell in Sweden allready ships laptops with no OS installed. We recently bought two. I only asked the sales rep which laptops works best with linux. They suggested a model (latitude D610) and shipped. I actually expected there would be some MS stuff installed but when I powered them up they turned out to be empty. Quite lovely. They both now run Ubuntu. I had to work a few minutes to get native screen resolution though. /jarek

  30. Re:Firefox preinstalled in EU - At MSFT's request. by i_should_be_working · · Score: 2, Interesting

    Firefox drives 0 users away from Windows.

    Not that I disagree with the rest of your post but Firefox (Mozilla actually) helped drive me away from Windows. Halo effect I guess.

  31. as a linux user - why should I give dell money? by Anonymous Coward · · Score: 2, Interesting

    As the original poster said, they have absolutely been the least supportive of any major PC manufacturer of linux. Now they are trying to break into the 'server' market (which they are a jonny-come-lately to), which they try to define as ms windows, ms sql 2005, etc. the hell with em.

  32. Re:ROFL by Hosiah · · Score: 2, Informative
    Just like your alternate login, here too you spread more lies. This is 2005, I've plugged everything from joysticks to CD-burners to DSL-routers to USB-devices into Linux and they just plugged and played! It is nothing but a myth that you have to recompile the kernel at a text-prompt running vi and yacc.

    For the family PC, I use Mandriva, which, in version 10.1, has click 'n' go package management with urpmi (I've built it up into a decent gaming platform), is the easiest installer I've ever seen anywhere (auto-detected *everything*, down to exact make and model.), has a bang-up login program that the user can click to select ID and change desktops with a GUI menu (choices are KDE, Gnome, ICEwm, Blackbox, and Window Maker...with the same menu in each system, managed by Menudrake). It's not only as easy as Windows and Mac: IT'S EVEN EASIER!

  33. Dell will do what's right for Dell... by samj · · Score: 3, Insightful

    the thing with the M$ monopoly is that it has traditionally been that what's right for M$ is (quite deliberately) what's right for Dell, so that's what they've done. With that monopoly weakening every day we'll see more and more of this, particularly as the cost of the hardware continues to drop while the cost of the M$ tax is reasonably static (if not on the rise). Bear in mind also that given that Internet Explorer Sucks (with only 7 days in 2004 without an unpatched, public security hole), this reflects badly on Dell and is likely to be one of their major support costs (imagine how many 'my machine runs 10 times slower now than it did when we got it and i'm constantly harassed by popups' calls they get!). In contrast, Firefox on Windows was 7% unsafe (still a ridiculously high number - this should be very close to zero) - it's a no brainer.

  34. Courting Apple? by daBass · · Score: 4, Insightful
    Michael Dell has already publicly said he'd love to license OS X.

    It could be that is the reason for the drift away from MS, either because he wants to make friends with Steve Jobs or a backroom deal has actually already been done.

    1. Re:Courting Apple? by plusser · · Score: 2, Interesting

      Maybe Dell are going to build the Intel-Macs for Apple, as they already have closer dealings with Intel and quite possbily could get bigger discounts for the chipsets? If this is so, then Apple in return could allow Dell to sell the Intel Macs via their website, maybe even using their own customer support network. Dell may even have helped Apple to accelerate the introduction of the new Macs as a result.

      The bottom line would be a partnership between Dell and Apple, which if successful may mean that Dell could lower their support for Windows when Vista is released; which by all accounts appears to be bloatware. Might even force Microsoft to continue shipping XP for longer as a result.

      Could this be the real reason why Microsoft have stopped all support for IE on the MAC?

  35. Re:Do you really want to? by mrbooze · · Score: 2, Interesting

    And yet, according to Consumer Report's latest reliability survey, Dell only ranks behind Apple and Sony for fewest "Repairs and Serious Problems" for Desktops, at around 15-16%

    (Based on more than 85,000 desktop computers purchased new between 2001 and 2005, according to responses to our 2005 Annual Questionnaire. Data were standardized to eliminate differences linked to age and use. Differences of 4 or more points are meaningful.)

    However, curiously, for *laptops*, Dell ranks 6th, after Sony, IBM, Toshiba, Apple, and HP (in that order) at around 17-18%. (Sony is at around 16%.) It's interesting to me that Dells repair rate is pretty close to the same for laptops and desktops, but in the laptop category that's just not as good. When did laptops in general become more reliable than desktops? (That certainly hasn't been my anecdotal experience.)

    It's also interesting that the reliability numbers for Apple laptops doesn't seem to measure up to their desktops. They appear to have the biggest reliability gap between desktops and laptops. (11% vs 16-17%)

    (Based on more than 49,000 laptop computers purchased between 2001 and 2005, according to responses to our 2005 Annual Questionnaire. Data were standardized to eliminate differences linked to age and use. Differences of 3 or more points are meaningful.)

  36. Microsoft tax is probably negative. by Anonymous Coward · · Score: 5, Interesting
    I worked for a software company that had a pretty big business in paying OEMs to pre-install crippleware and share back the revenue made off of upgrades.


    This amounted to a pretty big subsidy for the Windows versions of computers; and if you add up all the software companies doing this game, I bet it vastly exceeds the cost of windows.


    Until the crippleware subsidy industry gets as big for Linux, I expect you'll always see the OEMs prefer Windows.

    1. Re:Microsoft tax is probably negative. by klubar · · Score: 3, Informative

      You can get an approximate value of the shovelware by comparing the business machines to the consumer versions at Dell. The business machines (optiplex, latitude, workstations, servers) do not include any of the trials or demos. They typically cost about $50 - $100 more (before corporate discounts) than consumer.

      However, as your purchase volume goes up the cost of the business machines becomes less than that of consumer because high volume purchasers use less support (per machine) than low volume. In a corporate environment there is likely to be a help desk that fixes most of the problems that would otherwise hit support.

  37. Re:Microsoft^h^h^h^h^h^h^h^h^hApple Tax by Ucklak · · Score: 2, Insightful

    There is no Macintosh Tax like Microsoft Tax.
    If you call Apple, you can get a system WITHOUT the OS and get it cheaper. I've done it for graphic houses installations.

    And if you are a Mac user, you know damn well that the so-called 'shovelware' is iLife that you're talking about is included FREE for new systems. All software on a Mac can be easily removed by dragging the application to the trash.

    --
    if you steal from one source, that is plagiarism, if you steal from many, well, that's just research.
  38. Re:Recursive rumor by jrock-jr · · Score: 2, Informative

    from BlakeRoss.com Update: I see a lot of organizations covering this story and quoting me as the "official" source, but the only officials qualified to speak in that capacity are spokesmen from each company.

  39. Who else? by aconkling · · Score: 2, Interesting

    Not to jump on the "Dell lovez Linux!!! WHEE!!!!!1" bandwagon (because I'm not seeing it yet either), but who does better? In my experience with using a Dell (which I bought before I switched to Linux), I've had a very good time finding specifications for all components online (looking at what my monitor can handle when setting up X and checking the specs on the... I'm retarded) whereas I've had a bear of a time with family and friends' computers. I've also had no problems getting anything working on it; all components work right out of the box on Linux.

    Again, I'm not trying to argue, but I've just not heard of any better 'support' from other manufacturers.

  40. Most likely a strategic move surrounding Vista by HavocBMX · · Score: 2, Interesting
    Dell is most likely distancing itself from Microsoft on the OEM Front because with the new pending release of the various Vistas they will actually have to compete with resellers for the Enterprise OEM edition which is available through Resellers as well as manufacturers. This could seriously hurt there OEM vs. Licensing arguement since the only way to get OEM Ent edition would be through having a valid Microsoft Agreement in place.

    However, until the final changes of Microsoft's Licensing for Vista and Versions are in place it's still just rumors at this point.

  41. Re:IT'S A TAX! by Weedlekin · · Score: 3, Insightful

    "People aren't given a fair choice between running the Windows and Linux *OS* since the software,drivers and support for Windows is not available for Linux."

    And why is this? Could it be due to the fact that manufacturers are reluctant to expend vast amounts of time and effort supporting a huge number of incompatible distros whose total number of desktop users put together is dwarfed by people still using Windows-95, who those same manufacturers have also stopped supporting?

    "It's what we call a vicious circle".

    No, it's what's called an insignificant and hopelessly fragmented market. OS X has a similar market share to the sum of desktop Linux, but it is far better supported by hardware and software manufacturers. This would not be the case if there were hundreds of different variants, each incompatible with all the others in subtle (and sometimes not so subtle) ways, with different desktops and window managers, different versions of core libraries, update cycles that are not synchronised with those of any of the other variants, etc., etc. If you want manufacturers to support Linux, then give them a fixed target to aim at, not hundreds of annoyingly different little targets flitting around like starlings in a hurricane.

    "Microsoft also uses unethical and possibly illegal deals with OEMs as one of it's many methods of what I and various anti-trust lawyers consider are illegal practices to ensure they maintain their monopoly."

    1. The legality or otherwise of deals they made with OEMs has no bearing on anything, because said OEMs would not have been coerced into such deals if there was not a significant consumer demand for Windows. Big companies don't get pushed into positions that aren't favourable to them without having a very good reason for it. In Microsoft's case, it was the fact that consumers were overwhelmingly demanding Windows at a time when it still had several commercial competitors (OS/2, GEM, etc.) that they could also have bundled, but _chose_ to sign exclusive deals with MS instead.

    2. Microsoft were convicted of leveraging _an existing monopoly_ in desktop operating systems to obtain monopolies in other sectors. Note the term "existing monopoly", because it is very important. Where did that "existing monopoly" come from? You can't claim it was from DOS, because MS had been trying to push Windows for years to DOS users without any notable success. The turning point came with Windows 3.X, which people started buying in large numbers because it was a compelling product that _they wanted to use_.

    "There have in fact been several high profile anti-trust cases that Microsoft have basically lost."

    See above. They lost because they illegally used _an existing monopoly_ to establish new ones. They still had to gain that existing monopoly in the first place, and they could not have done so if they were selling something people didn't want.

    "It's just that none of the proposals to open up the software market to fair competition and stop the Microsofts monopoly abuses have been successful."

    And they won't be, because (a) the law moves far too slowly for a rapidly changing ecosystem like computing, and (b) when legislation gets mixed up with high tech. markets, the end result is almost inevitably worse than if they'd simply left things alone. The current "hand content producers everything they demand, and treat consumers like criminals" trend by Western governments is an excellent example of this.

    NB: a lot of Microsoft's success can be traced back to the general incompetence of the competition. Some examples:

    1) Apple pissed away a large market share because "professional management" kicked out the original company founders, and then ran things as if there was no difference between selling computers and soda (there is an important one: computers cost a lot more than soda, so people aren't anything like as willing to buy one just to see what it's like).

    2. Netscape's founder shot his mouth off about how the browser was the new pla

    --
    I'm not going to change your sheets again, Mr. Hastings.
  42. Re:Having Sony on your Side... by kabz · · Score: 2, Informative

    MiniDisc rocked. I used to record live music with it, then edit it down, right on the little minidisc recorder. Let's see anyone edit music on an iPod.

    The killer for the minidisc was that the DRM prevented you from even uploading your own taped music to the computer. Even worse, getting mp3s, ripped CDs onto minidisc was only possible through either recording from line out, or using Sony's awful SonicStage software.

    If Sony had laid off the DRM a bit, then the small music player industry might look a lot different. The success of the minidisc in the Japanese market shows there probably wasn't much inherently wrong with it, and my experience confirmed that the hardware was great, excellent battery life, easy to use, reasonably tough, pretty cool looking etc. Shame about the DRM.

    --
    -- "It's not stalking if you're married!" My Wife.
  43. Re:Having Sony on your Side... by Weedlekin · · Score: 2, Interesting

    "If Sony had laid off the DRM a bit, then the small music player industry might look a lot different."

    But they didn't, because they are Sony, so it failed everywhere except Japan. European and American buyers are not in the least enthusiastic about a recording system which refuses to record things, irrespective of how small it is or how long it runs on a set of batteries. Perhaps the Japanese were content to listen to recordings of themselves doing some Karaoke or whatever, but Europeans and Americans expected to be able to transfer music _that they legitimately owned_ on to it, and couldn't. So they didn't buy it, despite some concerted attempts to market it in many countries.

    NB: there is a lesson in Mini-Disk that manufacturers have apparently still not learned, i.e. that people will not spend money on new technology which is better than what they already have in some ways, but prevents them from doing other things that their older gear permitted. As long as any DRM schemes are effectively invisible to Joe Public, then they'll be accepted without question, because most people won't ever know they're there. The word will however get around pretty quickly the moment anything breaks the expected "put thing in slot, listen to cool sound or dig great video" formula that they already have from today's gear: degraded video or sound quality, messages about unauthorised equipment, time-shifted shows that erase themselves after a certain time, and other such measures will result in the new DRM-encumbered stuff being seen as "crap", just like Mini-Disk was.

    --
    I'm not going to change your sheets again, Mr. Hastings.