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The Backhoe, The Internet's Natural Enemy

Juha-Matti Laurio writes "Experts say last week's Sprint outage is a reminder that with all the attention paid to computer viruses and the latest Windows security holes, the most vulnerable threads in America's critical infrastructures lie literally beneath our feet. A study issued last month by the Common Ground Alliance, or CGA -- an industry group comprised of utilities and construction companies -- calculated that there were more than 675,000 excavation accidents in 2004 in which underground cables or pipelines were damaged." I estimate that one third of those accidents occured within the 5 block radius surrounding my office.

74 of 382 comments (clear)

  1. Cost?? by pvt_medic · · Score: 4, Interesting

    I would love to see what all these "oops" cost. Fiber optic is not exactly cheap, and it is a little more complicated than just reconnecting the severed ends. And then take network down time etc.

    --
    30% Troll, 50% Underrated, 10% Interesting
    Score:5, Troll
    1. Re:Cost?? by a55clown · · Score: 2, Informative

      Hardly. My 3M certification for fiber took less than a week to achieve, and splicing was only a fraction of that time.

      The only difference is the cost of the equipment needed. Fusion splicing is actually very easy.

    2. Re:Cost?? by Heembo · · Score: 4, Interesting

      I know a guy who lives nearby who is a cut-fiber troubleshooter (and a good one). He will be chilling on the beach, his phone will ring, and he is on the next plane to (wherever). He troubleshoots the problem, extrapolates where the cut is (if they dont know already) spends the flight on the plane-phone, and get a team in action to fix the problem now. Sometime, they have no clue where the cut is and that is a big bitch when you have several hundred or thousand miles of fiber. The dude makes 400$/hr and is well known. Damn, I need a new job!

      --
      Horns are really just a broken halo.
    3. Re:Cost?? by iamlucky13 · · Score: 2, Informative

      $50,000 for a fusion splicer that can be used in the bottom of a muddy trench (at my last job, I think our benchtop models cost $20K) or $20 for a pair of crimpers? I'd wager repairing fiber is a lot more expensive. Heck, copper hardly even matters if it's clean or not. Either way, you're getting a couple of on-call guys each spending a couple hours getting gear together, driving to the site, doing the fixing, and testing and documenting the repair. Add that to the theoretical cost of down-time that accountants like to talk about, and half a million or so accidents can add up pretty quickly in value.

  2. Human error... by Firehed · · Score: 2, Insightful

    So someone cut through an internet-carrying line with a backhoe? Well, it's still a much higher chance of staying safe than aboveground lines. I think we just need a better system of marking stuff. Unfortunately, all error ends up being human, so things like this will continue to happen until our robotic overlords finally take over. Oh well.

    --
    How are sites slashdotted when nobody reads TFAs?
    1. Re:Human error... by pvt_medic · · Score: 3, Interesting

      ah here a great human error story. House gets blow up because they connected the wrong gas line. Home in Lexington explodes. If a company that has the maps of all of its own gas lines can do this. Think of the possibilities when DHS tries to classify the listing of all the fiber optic in the US

      --
      30% Troll, 50% Underrated, 10% Interesting
      Score:5, Troll
    2. Re:Human error... by Random+Destruction · · Score: 2, Interesting

      I agree. I worked for a year and a half with a geotechnical engineering place, and one of my jobs was to get the service providers to do locates so we could figure out where to make test holes.

      The problem is that each service provider has their own idea of when this should be done. Some don't even know where their services run. If they do know, they only check within a few feet of the preposed test hole. So this means that once phone, sewer, and water have agreed, natural gas comes along and says to move the hole 10 feet to one side. Now the locates need to be done all over again. Often when calling them back to locate in a new place, theyd just say "enh, youre fine.".

      what a mess.

      --
      :x
    3. Re:Human error... by el_gordo101 · · Score: 2, Informative

      My father-in-law is a dispatcher for Keyspan, the company responsible for that blunder. Apparently, some of the older gas lines are not clearly marked as to whether they are high pressure or low pressure lines (which is what caused this balls-up). The tech hooked a high-pressure feed line up to a low-pressure residential feed line. This caused gas leaks in many homes along this line as the high-pressure gas popped open any weak fittings or connections inside the house. MAJOR screw-up.

      --
      TODO: Insert witty sig
  3. The Backhoe, the sailor's best friend. by Tackhead · · Score: 5, Funny
    A tip, by the way, for all who go down to the sea in ships:

    Always carry a length of fiber-optic cable in your pocket. Should you be shipwrecked and find yourself stranded on a desert island, bury the cable in the sand. A few hours later, a guy driving a backhoe will be along to dig it up. Ask him to rescue you.

    1. Re:The Backhoe, the sailor's best friend. by markana · · Score: 2, Insightful

      But he won't be able to rescue you...

      Union rules.

    2. Re:The Backhoe, the sailor's best friend. by dextromulous · · Score: 2, Funny

      I can imagine it already...

      > look
      You are on an island.
      It is dark, you are likely to be eaten by a grue.
      > inv
      - fiber-optic cable
      > bury cable
      A backhoe arrives, it hits!
      ...
      Would you like your posessions identified?

      Yeah, i know that isn't all from one game...

      --
      There are two types of people in the world: those who divide people into two types and those who don't.
  4. Hard Problem by Anonymous Coward · · Score: 2, Insightful

    It is funny, but a company will spend tons of money to buy high-availability products, fail over connections, redundant machines, and it only takes one backhoe to bring it all down. At our company, we are trying to figure out how to use cable over telephone pole (business class cable) as a backup in case we get "dug up", which would provide a new level of reliability, but I am sure somewhere out there there is still some unavoidable single point of failure that no amount of money can overcome.

    1. Re:Hard Problem by omeomi · · Score: 4, Funny

      At our company, we are trying to figure out how to use cable over telephone pole (business class cable) as a backup in case we get "dug up", which would provide a new level of reliability, but I am sure somewhere out there there is still some unavoidable single point of failure that no amount of money can overcome.

      A backhoe driver that accidentally digs up your cable, and then backs into the telephone pole?

  5. Good logic by pvt_medic · · Score: 5, Insightful

    So the DHS wants to protect this infrastructure by making the location of such lines protected. Which of course is not going to help the situation because when you call Dig Safe they wont know whats under you. So you run the risk of severing more cables, and you run the risk of injury to the workers. I tip my hats to them.

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    30% Troll, 50% Underrated, 10% Interesting
    Score:5, Troll
  6. Ah, yes, Qwest did this to my home town... by _xeno_ · · Score: 5, Interesting

    That reminds me of when Qwest cut all telephone lines to my home town - including 911. It made the local news, and the police chief and fire chief were both pretty pissed about it. They had to increase police patrols since no one could just call in a crime, fire, or medical emergency.

    Fortunately nothing serious happened while 911 was out.

    Then Qwest did it again, two days later, on the same line...

    Ah, telecom monopolies.

    --
    You are in a maze of twisty little relative jumps, all alike.
  7. Information Technologist vs. The Red Neck by kyoko21 · · Score: 5, Funny

    Information Technologist: 0

    Red Neck: 1

    1. Re:Information Technologist vs. The Red Neck by mysqlrocks · · Score: 3, Funny

      Actually, it's:

      Information Technologist: 8,050,000

      Red Neck: 37,200,000

      http://www.googlefight.com/index.php?word1=Informa tion+Technologist&word2=Red+Neck

  8. They call it an "Accident" by mr_stinky_britches · · Score: 2, Funny

    We have had SBC Yahoo DSL at home for about 6 or 7 years now. A few years ago when comcast was "upgrading" our cable service for HDTV, their crew managed to cut through the telephone line buried in the ground outside our house, which killed our internet and phone service! I think they train them to do that. In the time it took SBC to come and repair it, we could have potentially switched over to cable?

    is this what they were thinking?

    Argh i give up! Those conniving small minded cable companies :X

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    Censorship is obscene. Patriotism is bigotry. Faith is a vice. Slashdot 2.0 sucks.
  9. Learn from the backhoe by JUSTONEMORELATTE · · Score: 2, Interesting

    Evi Nemeth used to tell us how to lay out a fiber ring -- separate egress from the buildings, diverse routes from location to location, etc -- and how NOT to lay out a ring.
    When CU Boulder put in their fiber ring, they ran the spans in separate conduit, which they lay in the same trench. The conduits were not at different depths, nor were they really that far apart (about 3 inches)
    They put the bright orange plastic sheet ("Hey backhoe guy! Stop digging now!") right on top of the conduit, then filled in the trench.

    Surprisingly, it got cut.

  10. It's the backhoe by Nom+du+Keyboard · · Score: 2, Funny

    That's like saying that the gun kills, and not the person holding the gun. So much for another Slashdot article title.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  11. From ze smallest divot to ze largest canyon... by snowwrestler · · Score: 2, Funny

    Holes! define who vee are, und vhere vee are going.

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
  12. Re:And on the ocean...? by Nom+du+Keyboard · · Score: 5, Funny
    What are the top reasons cables go bye bye on the ocean?

    Based on this article, I'd hazard it's either:
    1: Backhoes falling off ships transporting them hitting cables.
    2: Submarines with backhoes, no doubt performing black ops at the time.

    --
    "It's the height of ridiculousness to say for those 9 lines you get hundreds of millions."
  13. Re:Nothing is for certain... by Ryan+Amos · · Score: 2, Informative

    They are. You're supposed to call the telco before digging more than a foot underground. Very few people actually do, and in some states it is against the law to dig without calling. But in the end it's got to be up to the contractors to make the phone call before they dig, and very few do because of tight schedules. 99/100 times this is not really a problem, but when it is a problem, it's a big one.

  14. Should increase liability / penalties by macklin01 · · Score: 5, Insightful

    According to the article, in 2004, nearly half of the accidents were caused by on-site workers not checking with the proper support numbers for underground cables and/or pipelines.

    I wonder just how much those incidents would be reduced if companies were fined a stiff penalty for digging without calling these numbers. The type of astronomical fines/penalties levied against virus writers would seem very appropriate in these cases, given the type of economic damage that can be caused by telecom outages.

    I'm glad to see that a national calling center is being established (similar to 911, according to the article). Now, it will be easier for workers to call. But I still think we need the other half: better (financial) incentive to make those calls in the first place. -- Paul

    --
    OpenSource.MathCancer.org: open source comp bio
    1. Re:Should increase liability / penalties by realmolo · · Score: 4, Interesting

      At least here in Iowa, they ARE fined. It's against the law to not call for a "locate" if you are going to do ANY digging. The law applies to both businesses and individuals.

      Of course, no one ever calls. I work for a local utilities company, and lines get cut ALL the time by contruction crews. Because they almost NEVER call for a locate. It's insane.

      The few times they do call for a locate, we go out and mark the lines, and they cut them ANYWAY. Unbelievable.

    2. Re:Should increase liability / penalties by ptbarnett · · Score: 2, Interesting
      According to the article, in 2004, nearly half of the accidents were caused by on-site workers not checking with the proper support numbers for underground cables and/or pipelines.

      And a large part of the other half, like this particular incident, is probably because the digger got an erroneous answer from the support number. A contractor for Verizon buried fiber optic cable (for FIOS) in my neighborhood late last year. Prior to their arrival, the cable, electrical, and natural gas utilities marked the locations of their respective cables/pipelines. But when they started boring two doors down from my house, they suddenly quit and packed up for the day.

      I went out to watch a couple of days later, and asked what happened. They had nearly punched a hole in the natural gas line, because it wasn't properly marked -- and had to wait for the gas company to investigate. Apparently, natural gas lines have a wire next to the pipeline that pulses at a certain frequency, and can be picked up with a sensor. For some reason, the wire had been separated from the pipeline and was about 3 feet away.

      A number of years ago, a friend of mine worked for a large computer company with a support center in Colorado Springs. A contractor digging post-holes for a fence did what they were supposed to do: called the telephone company for the location of a buried cable. The phone company marked the location of an adjacent cable that was no longer in use and instead directed them to the right-of-way for the new cable. So, when the digger pulled up bits of copper wire from every hole, the contractor didn't even blink -- it was supposed have been the old cable that had been decommissioned.

  15. Re:Nothing is for certain... by gEvil+(beta) · · Score: 4, Informative

    And if you'd read TFA, you'd see that the contracter did call. They were given the go-ahead to dig.

    --
    This guy's the limit!
  16. Re:And on the ocean...? by grommit · · Score: 2, Insightful
  17. Re:Nothing New by AKAImBatman · · Score: 2, Interesting

    A whole building? Pff. That's nothing.

    Anyone remember back in the late 90's when AT&T lost its ENTIRE frame-relay network? Some 6,000 or so customers suddenly lost network connectivity?

    According to the scuttlebutt around AT&T a piece of construction machinery backed into some sort of switching station and took the whole thing out. 6,000 customers, just like *that*. Try beating that one.

  18. Main Pipe by schlichte · · Score: 2, Funny

    I worked for a company that built the network for a new building on the University campus. The main feed was a 1200 foot run of fiber. It was put in, terminated and tested and all was good. 2 Days later the line was ripped in half by a backhoe from the company they contracted to do the plumbing.
    Rumors said the guy was fired due to failing a drug test.

  19. Hah! by Gaewyn+L+Knight · · Score: 4, Funny

    Every time I see a backhoe go by I go into an Elmer Fudd voice and say, "Be wery wery qwiet... I'm hunting fiber"

    For some reason the Servers and Networks guys don't think it is funny.

    --
    Telcos have alot of dark fibre in the States. Most people assume that's optical fibre...but it's actually moral fibre.
    1. Re:Hah! by nightrain_tg · · Score: 2, Funny

      For some reason the Servers and Networks guys don't think it is funny.

      Probably because your faux Fudd is flawed; should be:

      "Be vewy, vewy quiet... I'm hunting fiber"

      Give this subtle nuance a try and report back with your results.

      Go! We're waiting!

  20. Re:Nothing is for certain... by CastrTroy · · Score: 2, Insightful

    You shouldn't have to make the call in the first place. Because you'd have to call the phone, power, gas, internet, cable, and about 7 other organizations to figure out if there was anything down there. An easier way would be to have it centallized in a database. You type in where you want to dig, In GPS coordinates, and it tells you what is located underneath, if anything.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  21. ARPA identifies backhoe fade effect by ispland · · Score: 4, Funny

    Those of use from the telecom world recoginze
    this as "backhoe fade" and ARPA has conducted
    considable research on the effect of fiber
    optic cable to attrace backhoes in the wild...

    ARPA Science Research Funding News Today......

                    ARPA to Fund Network Reliability Research

    Washington, DC -

    The Advanced Research Projects Agency of the DoD announced today they are
    funding a three-year effort to improve the field reliability of
    fiber-optic communications networks. The program is aimed at reducing
    network outages from damage to buried fiber optic cables caused by
    construction machinery. Many telecommunications outages are caused each
    year when machines called "backhoes" dig-up underground fibers, cutting
    them and causing massive service disruptions.

    This phenomenon is commonly referred to as "backhoe fade" and
    the uncanny ability of the construction backhoe to locate buried
    cables will be the focus of this effort.

    Dr. Zweiback Gimfizel of the Marginalia Institute of Technoplasty
    has been designated Principle Investigator on the project and
    held a news conference today and described the proposed line of
    research.

            "We are taking a page from the biologists who discovered
            the magnetic organ in the brains of homing pigeon. This
            organ senses the earth's magnetic field and allows the
            pigeon to track its location.

            "In like manner, our research will focus
            on identifying the specialized organ structure within
            the backhoe that can somehow sense the location of glass
            fibers."

            "The hope is that if this fiber-seeking mechanism can be
            identified, measures can be developed to disguise
            telecommunications cables, thereby creating "stealth"
            fiber bundles which will not attract the attention of
            the rampaging backhoes."

    In another unrelated statement today, ARPA announced the creation of the
    Remote Autonomous Rodent Program which will work on developing specialized
    weapons systems for attacking the underground communications systems of
    adversaries. In recent theater actions, modern fiber-optic communications
    systems have proven quite resilient to traditional attacks and require
    new techniques to disable them.

    Dr. Gimback Zweifizel of Hardly Yardwell University was designated
    Principle Investigator. In a prepared statement, Dr. Zweifizel noted that
    this work program was funded for three years and was to produce a field
    demonstration of a working system. Other details of the project are
    classified.

    --
    What would Groucho do?
  22. I work in the pipeline construction industry by iibbmm · · Score: 5, Informative

    In California we are required to notify USA DigAlert before all excavation. DigAlert then notifies all agencies with pipe in the area. Most of the time, they come out and mark, the other times, nobody does.

    When nobody comes out an marks, and their line gets hit, it's on them. If it's marked and we hit it, it's on us. Accidents happen. Digging around mismarked and unmarked utilities in a big hole in the ground isn't easy.

    Personally I'm more worried about my guys hitting a pressurized gas line than someones precious telco wire. Wire gets fixed in a matter of hours.

  23. How to recognize a backhoe by AndroidCat · · Score: 5, Funny

    The Common Yellow Backhoe
    The Common Yellow Backhoe attempting to hide from view.
    The Hammer Backhoe evolved to fit particular niches.

    --
    One line blog. I hear that they're called Twitters now.
  24. DIY Backhoe Fade by djh101010 · · Score: 5, Funny

    I've actually created my own internet outages with my (now sold) backhoe, twice. Neither of them the obvious. I had a 802.11b feed from a neighbor's house, 1.1 miles away (my hill to his tower). Worked great, almost always. Finally figured out that if I parked my backhoe at --> that end of the back yard, it was enough into the fresnel zone of the wireless link that things got wodgy.

    Next time I created backhoe fade, was again in an unexpected way. I'd been trenching along the driveway, after dutifully and carefully marking the underground phone line to the house (that the brain-trust from the phone company decided to run next to my driveway, despite instructions not to). I carefully and successfully avoided the cable, no worries there. Then, when reaching juuuuuuust a bit too far over, I got the backhoe stuck in the muddy ditch along the road. Apparently, in the effort to get un-stuck, I pressed down on the cable, which then stretched over a rock in the trench and broke.

    The phone company (eventually) got out there and tried to say I dug it up. I showed 'em exactly what happened - yes, I'd been digging. Yes, the wire was marked. Yes, none of my digging was along the wire's path (all true). The cable had clear marks of a pull over a rock, not a cut from a hoe. Shear vs. tension, obvious from inspection.

    Phone company guy didn't want any part of explainations until I (a) bet him that I could dig right (made an X) here and find a big rock with a sharp edge "that you people left in the trench of this improperly installed wire", and (b) pointed out that if he's gonna dig the trench, he's standing in poison ivy while doing so, and I could just go get the backhoe and make it easier for all involved.

    He called his boss, explained the high points of the situation (including the poison ivy, which inexplicably a guy in his job didn't recognize without help), and they fixed the cable no charge. But, I bet I'm one of those statistcs in the article.

  25. Re:And on the ocean...? by ecryder · · Score: 3, Interesting

    NSA (not a joke). Here is an article from ZDnet about it. AND this is PRE-9/11. What do you think has happened since? http://news.zdnet.com/2100-9595_22-529826.html

  26. T-Shirt by MBCook · · Score: 2, Funny
    Is it just me, or does this need to be on a T-Shirt? Put the picture of a backhoe in a yellow diamond caution sign with the phrase below it.

    This is defiantly true though. Living in a fairly recent subdivision, back when the construction was closer to my house this would happen all the time. The phone. The cable. The internet. Even the power once.

    I think it's clear what we need to do: go kill all the backhoes.

    Save the internet!

    --
    Comment forecast: Bits of genius surrounded by a sea of mediocrity.
  27. Re:And on the ocean...? by Col.+Klink+(retired) · · Score: 2, Funny

    From your link:

    > The telco is now suing the vessel...

    Darn right! Why the hell didn't the ship call Miss Utility and have lines drawn in the water before recklessly dropping an anchor into the water?

    --

    -- Don't Tase me, bro!

  28. Here's yer flaws by Mr.+Underbridge · · Score: 2, Insightful
    People who have vulnerable shit underground pay to be notified about excavation. Then when someone excavates, they are notified. Everyone with an interest in the area shows up and spraypaints the pavement. If you would like to point out where the flaws are in this system (certainly there are flaws) then I'm all fucking ears. So to speak.

    The flaw is in the fact that all these people have to do the right thing. In this case, if some low-level Sprint employee reads the map wrong, a whole state can be without internet access. If some dipshit with a jackhammer doesn't call first, a whole block can be without access.

    The better method is to devise a system with sufficient redundancy so that this is more rare than it is. The question is whether consumers are willing to pay for it in the form of somewhat higher rates.

  29. Solution by elbenito69 · · Score: 3, Interesting

    A possible solution would be to embed RFID tags every 3 feet or so inside the conduit, allowing for easier location. Code embedded in tag would give owner, pipe or line type, and depth.

  30. Re:Nothing New by Vellmont · · Score: 2, Informative

    Ok. It wasn't from a backhoe (but from a software bug) but on January 15, 1990 114 AT&T switching nodes went down and cut off service to at least 60,000 customers. http://www.cs.berkeley.edu/~nikitab/courses/cs294- 8/hw1.html

    --
    AccountKiller
  31. Re:Nothing is for certain... by krlynch · · Score: 5, Informative

    In many states there's only one number to call, not several. Anywhere you live in MA (and a bunch of other NE states), you call "Dig Safe" at 1 888 DIG SAFE, tell them the date and location of the dig, and they make sure all the appropriate companies are contacted.

  32. Re:Nothing is for certain... by chroma · · Score: 4, Informative

    Here in Georgia, USA, at least, you can make one phone call and have all underground gas, cable, phone, sewer, and electric lines located for you. For free. People come from the various services and stick little flags in the ground over the lines.

    I had to do this when I dug up part of my front yard to put in a flower bed.

    --

    Your design to a real part online: Big Blue Saw
  33. A good sysadmin always carries a few feet of fiber by whyde · · Score: 3, Funny

    ...That way, when he gets lost, he drops the fiber on the ground, waits ten minutes, then asks the operator of the backhoe cutting the fiber for directions.

  34. Re:Nothing is for certain... by Bin_jammin · · Score: 2, Insightful

    The power grid failed because of a known problem, one line draws too much power, trips its relays, shuts down. This in turn shunts the load to another line, creating more load, causing the same problem, it's a cascading failure, and it happens largely faster than the signal would be sent to the head of the line to shut down there. The internet is a mutiply redundant system, cascading failures don't happen so much there, you're not going to have the case of a backhoe on site somewhere taking out 60,000 customers, which in turn causes 60,000 customers somewhere else to take up load, or for that matter cause another backhoe somewhere else to do the same damage (to further the analogy). In fact, the opposite is true, if you knock out 60,000 customers you're removing an awful amount of load. I wish I could do that in my neighborhood with my cable access.

  35. Re:Nothing is for certain... by mrhartwig · · Score: 4, Funny
    If you would like to point out where the flaws are in this system (certainly there are flaws)....

    Simple, easy, flaw (which I'm sure you've already thought of) -- human error. Like the time the construction worker started digging a hole next to my house right on top of the orange paint mark specifying the location of my phone line.

    The funniest thing was the foreman trying to fix the line, since the phone company (thank you, SBC) said they'd take a day or two to get there. He was shocked (literally) to find out that phone lines carry electricity. :-)

  36. Re:it's called backhoe fade in telecom by Ironsides · · Score: 2, Informative

    you need protection from backhoe fade, you have to do the interagency engineering for separate feeds on separate systems from separate directions. will at least triple your cost to bring it up.

    I believe it is called a Sonnet Net. Two completely independant paths that are at no time closer than 25 feet from each other, including the locations where they exit the building. Various telcos offer this.

    --
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  37. bad joke time by gEvil+(beta) · · Score: 2, Funny

    Anyone know if this was on digg.com already? : p

    --
    This guy's the limit!
  38. Backhoes Don't Care by Ranger · · Score: 4, Insightful

    Backhoes don't care. Why? I'll relate a similar wire cut story. I was called out to our local airport to fix a problem with one of the airlines ground to air radios. This lets ground crews communicate with the flight crew. It is separate from air traffic control. In one room was the radio. In another room several doors down was a monitor speaker that could hear the conversation. I determined there was nothing wrong with the monitor speaker and nothing wrong with the audio and most likely a broken wire. The room separating the radio and speaker was quite large. The wire was run through the ceiling. I had to lift up many a ceiling tile to trace the wire and find the break.

    I found the break. The wire had been cut and tied off. There was barely enough wire to splice the two back together. Once repaired the monitor speaker worked again. I was told later by the airline employees, airport facility workers had redone the ceiling in that one room. To me it appeared the workers found the wire in the way of their job, didn't know or didn't care what it was hooked to and simply cut it and tied it off out of the way.

    Backhoe operators probably have the same mentality. They want to get their work done. If they cut a cable, it doesn't affect them. They are just doing their job. To solve this problem I would recommend burying fiber next to gas lines. The fiber should be coated with a material that bursts into flame 30 seconds after it exposed to air or cut. Not only will the backhoe operator cut the cable he'll break the gas line as well. The 30 seconds delay is to build up enough gas for a nice explosion. Sure it'll be a mess, but that's one backhoe operator who won't cut any more fiber.

    --
    "You'll get nothing, and you'll like it!"
  39. it happens anyway by White+Yeti · · Score: 2, Interesting

    My work group jokes about our cursed building. Three years ago a large mower shredded the phone "pillar" out in the field near our building (go figure...3-ft. green box surrounded by 5-ft. grass). Now they mark the pillars with bike flags. Then last year a crew building a parking lot tilled up a good 20 feet of the comm lines. That line was marked, but it turned out it was a couple of feet closer to the surface than expected! Darn erosion...

  40. Re:Nothing is for certain... by theJML · · Score: 2, Funny

    We have the same sort of thing in Virginia "MISS Utility"... the problem is, they aren't required to respond in a timely manor. One of my friends had called it, a number of utilities came out and marked them within the next few days. Excavation began, a pool went in, a deck, some concrete, and then a second power guy came out and figured out that a 33kv powerline ran about 24"-36" underground right through the middle of the pool that was already complete with water and being used. Luckily they only dug down 18" for the pool...

    --
    -=JML=-
  41. Re:Nothing is for certain... by lowrydr310 · · Score: 4, Interesting

    Do I smell a business opportunity that utilizes a Google Maps plugin?

  42. Re:Nothing New by KerberosKing · · Score: 4, Funny

    Well in the jarjon used by telcom techs, a sudden and innexplicable loss of 100% of your signal on your T1 line is called a backhoe fade for a reason ;)

  43. Steve Irwin to the rescue! by smooth+wombat · · Score: 5, Funny

    Said in that Australian accent we've come to know and love:

    Today I'm going to show you one of the wonders of nature. If you look down in that hole there you can long fibrous tendrils. Those are fiber optic cables and they snake their way through the ground all over the world.

    Crikey, it's nice to see them. Usually they stay underground so this is really special. Just look at the size of the hole they make as they burrow through the earth.

    Oh look! I didn't expect this. The only known enemy to these folks is coming over to investigate. The backhoe. Look at those nasty pointed teeth. I wouldn't want to get caught by them I'll tell you.

    I'll just walk away so I don't disturb him. This could get real exciting any moment.

    *growl* *snort* dig dig dig dig

    Look at that! This is a real treat. The backhoe is digging up the fiber optic! Look at the way those teeth just dig into the soil and expose those poor buggers. Oh wow, just look at it as it tears those fibers to ribbons.

    I know it may seem cruel to stand by and do nothing but this is part of nature. Someone has to eat and someone has to be eaten.

    But don't worry mate, those fiber optics grow back real quick. In fact, they grow so quickly there will never be a shortage of them no matter how many get eaten by the backhoe.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  44. Neal Stephenson's observations on backhoes by The+Fun+Guy · · Score: 3, Interesting

    Neal Stephenson has a hilarious comment on this in "Mother Earth Mother Board", in his description of a big project to lay fiber optic cable in the Pacific Rim.

    Q: Why bother running two widely separated routes [for cable from Point A to Point B] over theMalay Peninsula?

    A: Because Thailand, like everywhere else in the world, is full of idiots with backhoes.

    Q: Isn't that a pain in the ass?

    A: You have no idea.

    --
    The man who does not read good books has no advantage over the man who cannot read them. - Mark Twain
  45. Re:it's called backhoe fade in telecom by dosquatch · · Score: 5, Funny
    everybody cross-leases dark fiber to everybody else.

    At one of my previous jobs, we had popped for the whole menu of auto-whizbang-failover magic. Redundant routers, redundant switches, redundant connections from separate providers. Protected to the nuts against outages.

    Imagine our surprise when early the first spring after installing all of this, our connection went down. Both T's out. We were more than a little perplexed - the way the odds were explained to us, God himself would've had to smite most of the southeast US to make this happen.

    It turns out that it wasn't God, and there was no smiting involved. Instead, over certain stretches, provider #2 was leasing fiber from provider #1, and one of these stretches ran under the edge of a farmer's field in Georgia. Come spring, the farmer comes out with his backhoe, and... well, you know.

    For as long as I was there, we were guaranteed at least a half a day of outage somewhere around the beginning of spring. Every time, the problem was eventually reported to us as "A fiber cut in Georgia..." They never would tell us if it was the same farmer every time.

    --
    "Hey, the third matrix movie would have been good except for the plot,story, and acting." --AC
  46. Re:Nothing is for certain... by xsbellx · · Score: 4, Insightful

    You obviously have NO experience in the construction trade. For that matter I guess you have very little experience with things moving as a result of frost. Things burried several decades ago can easily move several feet

    There is NO contractor in the world that would accept the responsiblity and/or liablity of locating utility assets (gas, telecom, water, electric and so forth). Each utility provider will dispatch specially trained and equipped technicians to perform this service. The "locater" must be accurate within certain tolerances or the utility assumes the liablity associated with any distruption/repairs including contractor's equipment that was damaged.

    Speaking from experience, I have seen a 60 inch water main broken (locator was wrong), a large telecom cable (something insane like 5,000 pairs) running to a 72 story office building (excavator problem) and countless single line telecom cables (just trying to find the damn things using a shovel but electrical tape works wonders).

    The short answer is, you can have all the centralized documentation/maps whatever that you want but no contractor will ever put a shovel into the ground until the utilities come on-site and say "You can dig here but not there".

    --
    If VISTA is the answer, you didn't understand the question
  47. Cable information isn't always right by kmahan · · Score: 2, Informative

    Usually you tell the marking service how deep you're going to be digging. For most jobs they'll mark everything since the stuff isn't buried too deep.

    For a lot of the "middle of nowhere" fiber feeds they bury them at least 6' (2M) deep. An electrical contractor friend of mine was doing a job "just north of middle of nowhere." He'd had the major fiber carrier in the area come out and mark where the bundle was buried. And they assured him it was 6' down -- which worked since he was only digging down about 4'. He tore the cable apart with the backhoe at 3'. The original contractor that had laid the fiber cable hadn't buried it to spec. The marked path of the cable was right on though.

    --
    Invalid Checksum. Retrying.
    1. Re:Cable information isn't always right by SmurfButcher+Bob · · Score: 4, Informative

      You're on drugs. NO utility gives depth info, and I'm not aware of any major one-call center that TAKES depth info from the caller. I know for a fact that we don't.

      Depth is useless; in Arizona, for example, snow-plows are required to "call before they plow". Why? Soil erosion.

      Here in my state, depth is likewise useless; not as much from erosion as it is from grading. Infrastructure goes in first; landscape happens last. It is QUITE common for a 48" deep line to be 24" from the surface after several years.

      And that isn't accounting for things that were discovered when trying to bury the lines in the first place; intersections with other plant means you change height at that location. Hitting Bedrock... means you change height.

      > had the major fiber carrier in the area... assured him it was 6' down

      Not likely. The moron sent to locate the cable may have mentioned the depth in passing, but I work with these "major carriers" and their locators every day, and there is no way in hell they'd say "you're fine to use your backhoe directly on top of my wire up to 5 feet 11 inches deep". Most "Major Carriers", on a long-haul line, will physically PUT A BODY on-site during the dig to enforce the protection of their cables by hand digging over it. If it's an issue, or a very high-value asset, they'll even go so far as to hand-expose it, themselves. They do not, ever, say "sure! Just dig right on top of it".

      Ever.

      What I'd suggest is that you ask your contractor friend to define what he means by "assure". And as you do this, remember that he's getting sued for being at fault... he won't do anything to deflect responsibility, at all... he certainly won't exaggerate what was said, for certain.

      --

      help me i've cloned myself and can't remember which one I am

    2. Re:Cable information isn't always right by AndroidCat · · Score: 3, Funny
      Most "Major Carriers", on a long-haul line, will physically PUT A BODY on-site during the dig to enforce the protection.

      Is that what that was? I thought we'd found Jimmy Hoffa! I guess we can tell CSI:Backhoe that there's no hurry.

      --
      One line blog. I hear that they're called Twitters now.
  48. Re:Solution by TubeSteak · · Score: 2, Insightful
    And then the terrorists would just go around with an RFID reader, wait to get a lot of hits, and start digging.

    /Somebody had to bring it up

    --
    [Fuck Beta]
    o0t!
  49. Re:Nothing New by AKAImBatman · · Score: 2, Informative

    Slashdot auto-screws that second link. Here it is in plain text:

    http://web.archive.org/web/*/http://www.att.com/pr ess/0498/980414.bsa.html

  50. Be thankful that you only find fibre by Gandalf_the_Beardy · · Score: 5, Interesting

    Over here in Blighty I've been digging with a little mini backhoe for foundations for a greenhouse and found pipe - rusty iron about two feet down which for an 8 inch main is actually shallow. Put a crack in it, but no leakage fortunately. So we called round and Transco (gas infrastructure) reckoned it was theirs and sent a man out.

    A short period of digging later and he came out the hole at some speed looking very pale. The said "pipe" had fins on one end and was delivered 60 years ago by some Germans who failed to stop and advise my grandparents of the delivery.....

  51. Re:Nothing is for certain... by SmurfButcher+Bob · · Score: 2, Interesting

    I agree, totally - we played with that concept over a decade ago using a protype I'd built. We went so far as GETTING board-approval for the concept.

    It didn't work; GPS is good for 20 feet usually, whereas excavators need to know within a bucket-width (24"). That means that the GPS error, combined with OUR error, must be less than 24". Not gonna happen, especially since we're dealing with junk that was buried over a century ago.

    The second reason it didn't work was because retards would transpose digits while entering them.

    The third reason it didn't work was because GPS units do not work in multi-path areas (heavy metro) or tunnels, etc.

    The final reason it didn't work is because it requires every human who is capable of digging to have one of these GPS units, and have the realization that they need to enter it into my server, and then have that ability to enter this data into my server. Sorry, but no home-owner is going to get one of these devices just so they can throw up a fence post, or till a new flower bed.

    For now, the best bet appears to be GPR (ground penetrating radar)... if it ever matures to a useful and cost-effective product.

    --

    help me i've cloned myself and can't remember which one I am

  52. Re:Nothing is for certain... by c_forq · · Score: 2, Insightful

    Luckily they only dug down 18" for the pool...

    Anyone else bust out laughing at the thought of people trying to swim in a foot and a half pool... or calling a dig service in order to put their kiddy pool in ground?
    For parent: it's 18', not 18".

    --
    Computers allow humans to make mistakes at the fastest speeds known, with the possible exception of tequila and handguns
  53. To drive home the point by Khyber · · Score: 2, Informative

    I installed a fence across the "true" (city surveyor marked) back end of my property line. I called phone/cable/power companies, and had them mark where my lines were.

    They were all off by two feet, in the same direction.

    We were told they were 6' down, we snapped cable at 1 1/2', good-bye phone at 2'. After that first snag, we dug VERY carefully with hand tools, only to find power not a foot away and a foot further down. Either the ground is shifting in Tennessee, or we've had some REALLY stoned public workers/contract workers.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  54. Statement from an underground construction worker. by Anonymous Coward · · Score: 3, Insightful

    Things like this happen. It's regrettable, and can be avoided. But not with the current system. I've been in the business of placing underground cable for almost ten years and have seen many such cuts. The main reason? Laziness. Yep good ole plain laziness. We ALWAYS see a cable that we are going to cross by HAND before by power tool. As long as we know it is there. Many of the cuts that our company experience are caused by lack of locate marks. You simply can't avoid what you don't know about. And sometimes it comes from trusting the marks to much. Minnesota law gives us two feet from the mark. In other words, if we dig AT LEAST two feet from any mark on the ground we are not liable for the cut. The problem with this is that locating devices are notorious for being out of adjustment or simply being used in an incorrect fashion. There are companies that get paid to locate for the big telcos and cable companies. They often schedule themselves so tightly that they rush the job and locate very sloppily. I've personally seen marks up to twenty feet off. And you have to understand it from our perspective. Time is money. If it takes longer to find the cable than to simply cut and fix it, then it comes down to which will cost the least. If the marks are more than that two feet off, it doesn't cost us a dime. We try to never do this, but there have been times when we felt it needed to drive a point home to the locators that we need acurrate marks. AS stated earlier.we try to never do this. I have personally looked for one cable for a full day before giving up. Most of the time it comes down to cooperation between the construction company and the locators. We have in the last few years started to locate many things ourselves in an attempt to speed up and make the process less painful. So don't automatically blame the contractor. It may just not be their fault.

  55. Re:Nothing New by mevets · · Score: 3, Funny

    Transport Canada (who were responsible for Airports at the time) used to call them "cable finders".

  56. Re:Nothing is for certain... by Fulcrum+of+Evil · · Score: 2

    Actually, isn't the accuracy of consumer level GPS is insufficient for this task?

    You'd think that some of these buried lines predate GPS, wouldn't you?

    --
    "We returned the General to El Salvador, or maybe Guatemala, it's difficult to tell from 10,000 feet"
  57. Re:Nothing is for certain... by nolife · · Score: 2, Interesting

    Not only that, but locating the lines with a locator is not exactly a science. Some guy walks around with a wand (locator) and tries to find it, while also looking at maps. They are wrong way too many of the times.

    I had a septic guy come to my house to pump my tank. This was my first time since living here that it was done so I had no real idea where the lid or even the tank was. The septic guy walked around for a while and then started digging. His first attempt was directly centered over the access lid which was three feet down. I was impressed. I commented on how lucky he was and he stated "It is not a science but I know my shit". How fitting.

    --
    Bad boys rape our young girls but Violet gives willingly.
  58. Already in use... by Ellis+D.+Tripp · · Score: 2, Interesting

    3M manufactures a line of electronic marking tags for underground utilities, and a "geiger counter" type device for finding them:

    http://tinyurl.com/6zw7u

    --
    Remember "News for Nerds, Stuff that Matters"? Help make it a reality again! http://soylentnews.org
  59. Not always legal... by mkosmo · · Score: 2, Informative

    My father is a former big whig for a nearby city, and he tells me that often times the maintanance crews would find fiber lines where they shouldnt be, often illegally located in and along and through santitary and storm water lines. He told the crews to treat them as big tree roots if they were not on the plans... Telecom companies would get soooo pissed, but couldnt do anything, since the conduits they laid in those cases were illegal to begin with and were causing infrastructure issues for the city.