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Philips Recalls Almost 12,000 Flat Panel TVs

wh0pper writes "Arcing capacitors have caused Philips to recall select Ambilight flat panel (read plasma) TVs. Because the TVs make use of flame retardant materials, damage was only sustained to the TVs and not homes. This is the first time I've heard of TVs having this type of issue. How safe are LCD and DLP TVs from this type of thing?"

36 of 173 comments (clear)

  1. Plasma?!?! by brohan · · Score: 5, Funny

    The plasma's leaking all over Engineering Seal off engineering with a level 10 forcefeild and jettison the warp core^W^W TV.

  2. CRT by MyLongNickName · · Score: 5, Funny

    Ever see a CRT go up? A nice big flash followed by some of the worst stench outside of a Linux convention ;)

    Seriously, I think the hazard from the toxic chemicals is worse than the danger of something catching on fire.

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    1. Re:CRT by voice_of_all_reason · · Score: 4, Funny

      The tingle just means it's working!

    2. Re:CRT by MyLongNickName · · Score: 2, Funny

      I'd just like to say that the "Linux convention smell" is obviously directed at all the Microsoft employees who sneak in to see what they are up against. In no way was I refering to our Open Source Overlords' bathing patterns.

      (bye bye karma)

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    3. Re:CRT by the+grace+of+R'hllor · · Score: 2, Funny

      I don't think 'once' can be claled a pattern.

    4. Re:CRT by bodester17 · · Score: 2, Informative

      Actaully arcing capacitors just mean that there is a design flaw in the capacitor, not the TV itself. This has nothing to do with the type of TV it is. All electronic devices have capacitors. An arcing capcitor just means that the insulating material inside the capacitor does not have a high enough insulation constant to prevent the amount of voltage in the capacitor from sparking. Either phillips overloaded the capacitors or the manufactorer of the capacitors did not spec them correctly.

  3. Not a problem with the panel... by heli0 · · Score: 5, Informative

    "This is the first time I've heard of TVs having this type of issue. How safe are LCD and DLP TVs from this type of thing?"

    The source of the problem are fluorescent lights that Philips built into these sets to illuminate the wall behind the display. There is a fix: turn the bulbs off.

    http://www.consumerreports.org/cro/electronics-com puters/philips-plasma-tvs-recalled-306.htm

    "The recall includes sets with "Ambilight," or ambient light technology that projects a soft glow onto the wall behind the set, to create atmosphere and an enhanced viewing experience, according to the company. If owners turn off the Ambilight feature, the hazard is eliminated."

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    1. Re:Not a problem with the panel... by TubeSteak · · Score: 5, Insightful

      You know why the Ambilight feature is cool don't you?

      It helps reduce eye strain when you watch tv/movies with the lights off.

      Even neater is that it provides different colors based on what's being displayed.

      I was really hoping the idea would take off & quickyl trickle down to cheaper TVs. Looks like they're going to have to reengineer their solution :o(

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    2. Re:Not a problem with the panel... by tech10171968 · · Score: 4, Informative

      I'm surprised this has just *now* made the news, because my electronics repair shop received the bulletin a few months ago (we're a Phillips-authorized electronics repair facility). There's also another issue not many people know about: it seems that when Ambilight is engaged the unit will sometimes shut down intermittently. My shop's been swamped with fixing these Phillips recalls lately, but fortunately none of our customers have experienced "Phillips flameout" as of yet.

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  4. Philips... Ambiflame by Alien+Being · · Score: 5, Funny

    images so realistic you won't be sure your wall's not on fire.

  5. Not a plasma issue by stephenisu · · Score: 4, Informative
    How safe are LCD and DLP TVs from this type of thing?

    RTFA, the fires were caused by an arcing capacitor used in the ambilight system. The ambilight system has nothing to do with the plama technology, its just a rear lighting system projected on your back wall to help prevent the weird feeling you get from watching a large image (that and a marketing gimmick). This is more fire cause by a faulty ballast or capacator in a flourecent lighting system in your ceiling.

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  6. HDTV by Taimat · · Score: 5, Funny

    "WOW Dad.. you were right about HDTV - Those flames in Ladder49 look real!"

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  7. Re:Ambilight is... by Anne+Honime · · Score: 3, Interesting
    I say BS, because being honest, how many people watch movies with the lights on? at my house we even turn the lights off to watch The Mighty Boosh on BBC America!

    Like most people suffering from frequent headaches, I never watch at a screen (be it TV or computer) without an ambient light. Without, I can be sure to develop a severe migraine after 1 hour of concentrated watch. With a dim light, I can watch TV up to 4 hours without side effects (save brain wash). This sadly apply to theatres too, so I really don't watch a film on a big screen often.

  8. Re:Isn't Plasma... by theurge14 · · Score: 3, Funny

    No, it's something you donate by sticking needles in your arm.

  9. Re:Isn't Plasma... by tector · · Score: 5, Informative

    Plasma TV methodogy basics.

    A Plasma tv has two plates of glass that sandwich panels of cells (the pixels) that house 3 sub-pixels corresponding to the colours blue red and green.

    The TV's control circuit can address any of the sub-pixels through the rear glass substrate mounted circuit and pass an electrical charge through neon and xenon gas and as a result, the gas state changes to plasma and ultraviolet light is emitted.

    This UV light is absorbed by the blue, red and green phosphors in the cell, and re-radiate the energy in the visible spectrum.

    It's fairly old technology, dating back to the '60s.

    Isn't science fun?

  10. No... by Kittie+Rose · · Score: 3, Funny

    Someone's been watching too many 90s Spider-man cartoons with Michael Morbius in them. Plasma is something found in blood, but it's also a kind of high energy gas.

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  11. proper safety protocol by megacia · · Score: 5, Funny

    As demonstrated by Mr. LaForge, proper safety protocol when dealing with plasma is the same in the 24th century as today: stop, drop and roll under the door.

  12. Re:Ambilight is... by Xciton · · Score: 2, Informative

    Perhaps you should do some reading before spouting off.

  13. Re:Isn't Plasma... by pallmall1 · · Score: 2, Funny
    The fourth state of matter you get from Super-heating gas? Clouds of highly charged particles and that?
    Sounds like a really ripe fart.
    Wouldn't you kind of expect that to be dangerous?
    Only if you try to light it.
    --
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  14. Re:Ambilight is... by zakezuke · · Score: 4, Funny

    I say BS, because being honest, how many people watch movies with the lights on?

    I would prefer to use my monitor with the lights off but some bastard keeps on turning on the sun.

    --
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  15. Oh, hell... by k4_pacific · · Score: 4, Funny

    What is it with people these days, back in my day, I had a 21" black and white console Zenith TV that caught fire once. Yup, one of the wax capacitors arced over and up she went. I blasted it with a dry chemical extenguisher and replaced the bad capacitor with some rolled up wax paper and alumninum foil and she still worked!! Hell, I'd still be using it if Rexall still carried vacuum tubes. The 6U8A that drives the sound went out, and I don't have a glass blowing kit to make a new one. Product safety, hummmpphhh!! Damn yuppies.

    --
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  16. Could be worse ... by rlp · · Score: 4, Funny

    At least it's not one of those hazardous TV's with three guns that shoot beta particles at you!!

    --
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    1. Re:Could be worse ... by 2008 · · Score: 4, Informative

      I always wondered if you could make a cool ray gun with one of those, and why noone has.

      Because the electrons can only go about 10 cm in air. They bounce off the air molecules, lose energy, and stop.
      This is why we use a vacuum tube in CRTs like TVs, if there was air in them you wouldn't get a picture. It's not just for the fun implosions.

      --
      I quit!
  17. Caps go sometimes. by dbc · · Score: 5, Insightful

    Well, sometimes caps go.

    A few years back, one of the big-two makers of the electrolytic paste put out bad goop for several months. This paste found its way to several manufacturers of high quality capacitors. These caps found their way into PC mobo's, and there was a spate of in-the-field capacitor failures in certain motherboards. Some name-brand makers of high quality mother boards got bit by that one. (My then-employer included.) No flames, though. These caps were being operated entirely within spec, but were fabricated with out-of-spec paste.

    Caps that are pushed beyond their ratings will go. Sometimes, their are transient voltages the designer didn't account for that cause caps to be operating beyond their rating.

    I remember oh... about 25 years ago when the TI "Silent 700" thermal printing terminal with built-in acoustic modem was the Bee's Knees. No shit, we all coveted those babies. Way better than an ASR33. Anyway, I was working in the cube next door to one guy that was cranking away on a Silent 700. For some odd reason, it was a period of dead silence among the 16 code monkeys in that area. There was a loud *BANG* and then a "Woah" from the user when a fairly large 'lytic released it's magic smoke(*). A rather spectacular amount of smoke, as I recall, since it was a large cap. A memorable occasion.

    About 20 years ago at a startup company, we had just gotten the first prototype PC boards for the first product. The boards were the first of the design, using a brand new CAD system tool flow. The entire company (all 16 people) gathered in the lab for the power-on ceremony. Anyway, with the whole company watching, the VP of Eng flips the big red switch, and -- *BANG* -- along with lots of smoke. Now, the engineers were in their glory, fanning the smoke away with notepads and laughing like drunken sailors. The newly hired VP of Finance turned white as a sheet. The Pres. got a frozen smile on his face and mumbled something encouraging. He told me later he was thinking about how much money he could get for the furniture at liquidation. Turns out, with several brand new untried cad tools in the tool flow, the silk screen for one type of electrolytic had the polarity backwards, and so those caps had been stuffed backwards. A trival, but spectacular bug.

    And then, in college, after a couple of brews my roomie and I decided to strip out the electrolytic caps from a worthless transistor radio, plug them into the end of an extension cord, and lower them out the window to the room blow, plug in the extension cord, and let them go *BANG* outside the window of the room below. Yes, sometimes caps go.

    (*) The magic smoke theory of electronics: All components run on factory inserted magic smoke. This is easy to prove, as sometimes you will see a component rupture and release its magic smoke. It never works again after that. Therefore, all electronic components require magic smoke in order to operate.

    1. Re:Caps go sometimes. by smoker2 · · Score: 3, Interesting
      I used to work for a company called AVX (part of the Kyocera group) where we made tantalum caps. When some of those went wrong, they were quite nasty.

      I remember seeing a Motorola phone that had some of our caps in and when they went, they made a nice black sqishy mess out of the phones back casing.

      Another thing about burning tantalum caps, the only thing that will put them out is salt. The manufacturing process is pretty involved with each cap taking about 1 to 2 weeks to go through all the processes. The chemicals were pretty shitty too. Phosphoric acid, glycolic acid, acetic acid, manganese and many other horrible mixtures. I remember one day I was working on the manganese section (Black dip) where the anodes were dipped into the manganese solution up to the shoulder, then blotted to remove excess fluid. After that, they went into an oven with a water bath for an hour. The dozy QA came walking round and was opening each oven door in turn and big clouds of green (highly toxic) smoke was pouring from the ovens. Apparently she was "checking that I had put water in the baths" ! I think she ended up in management...

      I'm glad I got away from that place.

  18. After further study... by SEWilco · · Score: 3, Funny

    It has been determined the real problem is that there is nothing on.

  19. Re:Isn't Plasma... by umofomia · · Score: 3, Insightful
    But technically, Plasma is often considered the fourth state of matter, and is hotter than the substance's equivellent gaseous form.
    So? The gas only remains as a plasma as long as the electrical current is going through it. If it breaks, then it immediately cools down to room temperature since there's so little of the gas in the first place. Each of the individual ions are at a high temperature, but since there are so few of them, not much heat energy is transferred to the surrounding environment. All those neon lights you see everywhere are also just glowing tubes of plasma. You don't see them wreaking havoc when they break.
  20. Re: Fire Retardant Material by SaidinUnleashed · · Score: 5, Funny

    I don't think that term is politically correct.

    Shouldn't it be "ignition challenged" material?

    --
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  21. It's a "feature" by JRGhaddar · · Score: 2, Funny

    I use mine to roast marshmallows...

  22. bad caps?! by bjoeg · · Score: 3, Informative

    How safe are LCD and DLP TVs from this type of thing?

    If I read the article correct, the products are just as safe as any other product. Caps arcing has been seend for ages and is a "common" problem. Here at work, we got old computers dieing every month due to caps.

    Just check out http://www.badcaps.com/

  23. IT crowd by Graemee · · Score: 4, Funny

    Dear Sir stroke Madam.

    Fire, exclamation mark. Fire, exclamation mark. Help me, exclamation mark.
    123 Carlignton Road. Looking forward to hearing from you.

    All the best, Maurice Moss.

  24. Timing, people! by tbone1 · · Score: 3, Funny
    Having this come out during the opening weekend of the NCAA basketball tournament is not a way to endear your brand most Americans. You should try during an event that no one in this country cares about, like The Stanley Cup Finals or The World Series.

    --

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  25. Re:Could you detail that... by tech10171968 · · Score: 2, Interesting

    I'll see if I cn dig up that bulletin tonight but, in a word, not really. The repair involves parts only available from Philips (I spelled it right this time), and I don't think they're going to help you void your own warranty. Besides, most TVs (even plasmas) involve some very, very high-voltage circuits; if you don't know where they are (or what you're doing) then there's an even chance that you will no longer be among the living.

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  26. "Ambilight" is certainly NOT a new idea..... by Ellis+D.+Tripp · · Score: 3, Informative

    Although it was Sylvania, not Zenith, that pioneered this idea. And a few years prior to 1957, too...

    Beginning in 1952, some of their high-end sets incorporated a feature called "HaloLight", which was an illuminated bezel surrounding the CRT, designed to reduce eyestrain when watching the set in a dark room.

    Everything old is new again....

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  27. Exploding capacitors from China by Majik+Sheff · · Score: 2, Informative

    Wells Gardner (a major player in the arcare monitor business) had to recall several thousand of their units for a similar problem. It turns out that the high-grade capacitors the engineer spec'd for were substituted for cheap parts by a contractor.

    Result: 2-inch arcs from the flyback transformer to the capacitor. I have several of the carcasses under my bench, some have holes the size of golf balls burned through the boards.

    --
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  28. Re:fire retardant by caesar-auf-nihil · · Score: 3, Informative

    Actually, RoHS does allow for some flame retardants deemed safe under those use guidelines. While not knowing exactly what Philips uses for its plastic, since I am a fire safety researcher, I'm betting that they used a polycarbonate + RoHS allowed flame retardant system, or something similar.
    Not all flame retardants are banned under RoHS. Many are eliminated under a related code (waste electronic and electical enclosures or WEEE) but not all are banned.

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