Why Everyone Loves Apple

realtorperson writes "Why, at least the Apple users, love Apple? According to a recent article, the pure and simple reason is customer service and overall experience. The author writes, 'When Apple competitors are focused on cost reduction to increase profitability, Apple is investing resources to enhance its relationship with its customers. To me, that's impressive. Unfortunately, there are too many companies in the market that could care less about their customers, but Apple is determined and committed in delivering the experience and not just the product. It's regrettably amusing that Apple competitors are working hastily to develop iPod clones to reap in success, but what many of them fail to comprehend is that it's not necessarily the iPod that makes Apple successful, but rather its customer service.'"

Comments

Re:Tripe

[Tribbin]

"The screen on an iPod is also completely devoid of any warantee."

Long live iPod Shuffle

Re:"Could care less"

[ickoonite]

hehe, yeah, I've always wondered about this. As far as I can tell, it's a braindead Americanism, because in Britain, we always use the logical "I couldn't care less". Anyone who takes even the briefest of moments to actually read those three words - "could care less" - and properly think about their meaning, as you have done - will realise that, of course, its meaning is very different from that intended.

iqu :D

Re:Best customer service

[PowerBert]

Scan Computers in the UK http://www.scan.co.uk/

I purchased a Gainward Geforce 6800GT from Scan in 2004. It blew up one day out of the years warranty and would have to be returned to Gainard. Gainward had stopped making that card so Scan replaced it for me with an XFX Geforce 7800GT free of charge.
Now that's customer service!