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Why Everyone Loves Apple
realtorperson writes "Why, at least the Apple users, love Apple? According to a recent article, the pure and simple reason is customer service and overall experience. The author writes, 'When Apple competitors are focused on cost reduction to increase profitability, Apple is investing resources to enhance its relationship with its customers. To me, that's impressive. Unfortunately, there are too many companies in the market that could care less about their customers, but Apple is determined and committed in delivering the experience and not just the product.
It's regrettably amusing that Apple competitors are working hastily to develop iPod clones to reap in success, but what many of them fail to comprehend is that it's not necessarily the iPod that makes Apple successful, but rather its customer service.'"
"But... but... but... it's Apple! You can't say anything bad about T3h Appl3!"
All your sig are belong to us.
Apple is NOT our friend, and people need to wake up to that fact. The fact that so many pro-open-sourcers here rave about Apple stuff makes me sick with the stench of their hyposcrasy. The systems produced by Apple are as closed as they come, even if they HAVE switched to Intel processors.
With a real computer, I can install any OS I want, without jumping stupid hurdles. With a real MP# player, I can plug it into any PC with a USB port, and my music works.
Apple is all about closed systems, less choice, and DRM. How is this good for the consumer? Slashdrones need a reality check.
That was the STORE that gave you good service, not Apple. Apple had nothing to do with it. Furthermore, I doubt the store did it out of the goodness of their heart; they probably realized you would have a lgeal case against them if they didn't get you taken care of (14 day return?).
says the guy who probably couldn't add coolant to his honda without the manual.