Slashdot Mirror

← Back to Stories (view on slashdot.org)

The World's Most Modern Management System

Posted by ryuzaki0 on from the better-than-the-whip dept.

NeoPrime writes "CNN has a story about an Indian IT outsourcing firm HCL Technologies, whose president feels that 'employees come first and customers second.' He further feels that every employee should 'rate their boss, their boss' boss, and any three other company managers they choose, on 18 questions using a 1-5 scale. There is even an electronic ticket system to flag anything they think requires action in the company. The company president explains, 'It can be I have a problem with my bonus, or My seat is not working, or My boss sucks.' This ticket is then routed to a manager for resolution. The article's argument: India has the most modern management system in the world."

1 of 235 comments (clear)

  1. Bullshit by Eli+Gottlieb · · Score: 0, Troll

    Apparently whoever wrote this article never heard of Mondragon Corporacion Cooperativa in Spain. They run an extremely successful complex of worker cooperatives.

    Don't like your manager? Take it up at the next social council meeting. Think the General Manager is idiotically running your company into the ground? Vote him out.

    Most modern management my foot.