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Viiv Falls Flat

smilingman writes "The Washington Post (Retina Scan Required) is reporting that Intel's Viiv media center, which was supposed to revolutionize home entertainment and kill the living-room PC as we know it, fails miserably to deliver in its first incarnation. From the article: 'During a presentation at the Consumer Electronics Show in Las Vegas, chief executive Paul S. Otellini unveiled Viiv -- a combination of hardware and software that would combine functions of the TV, the DVD player, the VCR and the video game console... In April, Viiv doesn't look much like that vision. On a typical Viiv box, Hewlett-Packard's Pavilion m7360y, it amounts to a smattering of free Web video clips and discounts on online music, movie and game rentals -- plus a nifty rainbow-hued Viiv sticker on the front of the computer.'"

31 of 257 comments (clear)

  1. same old story by Anonymous Coward · · Score: 5, Insightful

    Nothing new here to see, move along folks.

    I think companies are trying to push these sorts of products out the door without fully understanding what consumers are looking for -- so far it has been nothing more than a lot of hype.

    I think we have another 5 years before our living rooms become transformed.

    _
    Buy this t-shirt (cheap)

    1. Re:same old story by ScrewMaster · · Score: 4, Insightful

      As a consumer, I already know what I want, that's why I transformed my living room some time ago. I'm in no rush for Intel's (or Microsoft's, or Sony's) vision of home entertainment. They'll get it all wrong anyway, because they'll make a bunch of assumptions that they will attempt to force on their customers.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:same old story by HangingChad · · Score: 4, Insightful
      They'll get it all wrong anyway, because they'll make a bunch of assumptions that they will attempt to force on their customers.

      That's what happens when you try to save money on focus groups. Instead of listening to what customers want they're trying to force fit what they think they want.

      Here's a clue: You'll never be able to figure out what customers want from the corner office on mahogany row. You can't skimp on focus groups and test marketing and don't think you can make the MPAA and your customers happy. You're going to have to pick one or the other.

      And now you know what happens when you pick the MPAA.

      --
      That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    3. Re:same old story by pjkundert · · Score: 4, Insightful
      Focus groups? FOCUS GROUPS?

      If you want watered down, sugared up, luke-warm pap, then ya, you just go run a company using Focus Groups to help you "focus" your products.

      Focus them right down the drain.

      The problem is, what people say they want, and what they will really enjoy over the long term are usually completely different. You have to have vision and guts, and give people what you know they *need*, to love your product over the long term.

      That's why Coke (in all its throat-burning, belch inducing glory) beats Pepsi (flat, watered down, and super-sweet, just like the Focus Groups like it!) -- year after year.

      That's why Ford Mustang (loud, brash, cheap, plentiful, and easy to tear down and build up) kicked Camaro -- right out of the industry.

      That's why American servicemen pry AK-47s out of dead Iraqi fingers, and toss their M-16s in the back of the HMV. Drop the AK-47 in the sand, kick it around a bit, pick it up -- it goes "bang" every time.

      So, keep your "Focus Group" Clippy-ridden, DRM-stuffed, memory-hungry spyware-addled, VIIV-infested tripe. I'll keep my bullet-proof network of trivially remotely maintained servers, not paying a red CENT to any of these MBA winners and their lame "Focus Group". Thanks, Linus.

      Thank you for your attention; you may return to your regularly scheduled program...

      --
      -- -pjk Perry Kundert perry@kundert.ca http://kundert.2y.net
    4. Re:same old story by the_macman · · Score: 3, Informative
      That's why American servicemen pry AK-47s out of dead Iraqi fingers, and toss their M-16s in the back of the HMV. Drop the AK-47 in the sand, kick it around a bit, pick it up -- it goes "bang" every time.
      Right. Are you talking outta your ass or do you really think this happens? I'm in the military and I can tell you soldiers in the sand box don't do this. Here's why. US Soldiers are trained to engage point targets, meaning make every shot count and hit as accurately as you can. They are trained from the ground up on this principle. Here is a breakdown of BRM (Basic Rifle Marksmenship) training. AK's, while more reliable are much less accurate than the M-4's the soldiers use over there. Don't believe me, read this. Plus any good commanding officer would chew your ass out for ditching your weapon for an AK-47.
  2. Sounds like the manufacturers fault by 7of7 · · Score: 5, Interesting

    This situation reminds me of the problems that Microsoft has with its visions for a cheap Origami device. The ones that are coming out are quite expensive because manufacturers insist on putting Intel chips in them instead of the ones from Via that Microsoft wanted. In this case, it's likely that the manufacturers just aren't designing viiv boxes that live up to Intel's idea of what viiv should be. If Intel wants viiv done right, it's going to have to do viiv itself.

    --
    *The most erroneous stories are those we think we know best - and therefore never scrutinize or question.*
  3. This can't possibly surprise anyone by sd.fhasldff · · Score: 5, Insightful

    Viiv was always going to be more marketing that substance.

    That said, what did TFA expect it to be? A free lifetime membership to download all the movies you want?

    What will matter are ease of installation, looks of final box (mostly out of Intel's hands) and noise... along with costs and a few necessary features, of course.

    1. Re:This can't possibly surprise anyone by mboverload · · Score: 3, Interesting

      People seem to forget that all Viiv is is DRM. It it nothing more. Nothing new. Just a new face on an ugly idea.

    2. Re:This can't possibly surprise anyone by mrchaotica · · Score: 4, Insightful

      "DRM that Just Works" is an oxymoron.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    3. Re:This can't possibly surprise anyone by caudron · · Score: 5, Funny

      Wow! I didn't know that bolding your text could get you modded up even when what you say is completely obvious to the audience you are addressing.

      ( ;) It's a joke. Laugh now. )

      Tom Caudron
      http://tom.digitalelite.com/

      --
      -Tom
  4. Same stuff, different tagline. by crazyjeremy · · Score: 5, Insightful

    Viiv apparently is very similar to other desktops already out there... Personally, I prefer an Open source PVR jigged to work around Macrovision and other DRM bunk. I doubt VIIV will be so kind.

  5. Wow by Anonymous Coward · · Score: 5, Funny

    It's pretty cool that the computer industry has matured to the point that we can actually ship vaporware!

    Does Intel even know what "Viiv" is supposed to be? It is actually supposed to *be* anything? Or are they just selling random names now?

  6. But... by alerante · · Score: 4, Funny

    Having a nifty rainbow-hued sticker on the front of my computer is half the fun!

  7. Media Center software is not commercially viable by Odiumjunkie · · Score: 5, Insightful

    It seems to me that the concept of a Media Center PC is totally at odds with current corporate movements towards content protection.

    Any half-decent MCPC will be able to, at a minimum, record televsion broadcasts through whatever medium the customer happens to use. This is not something that content producers or media corporations want. It grants far too much freedom to the consumer to keep high-value programs without buying them on physical media and to avoid advertising.

    Also, it's very likely in the future that media producers will want to separate media playback and the home computer as much as possible. An easy way to cut down on content copying is simply to only chip purpose-built media players and not license chipped optical drives for PCs.

    Media corporations have massive lobbying power, I can't see any large hardware vendor empowering the consumer in the way that a useful MCPC requires without running into large problems.

  8. Well now... by RemovableBait · · Score: 4, Insightful

    Too much hype before launch == a product that doesn't meet expectations. Simple as that.

    Seriously, I never expected Viiv to be a huge success, but I at least expected that there would be some benefit that would make it worthwhile. If many high end HTPCs are better then Viiv computers (which the article suggests), but available at a lower pricepoint, then Viiv will fail. Anyone could have figured that out.

  9. software, not hardware by gEvil+(beta) · · Score: 4, Interesting

    The problem with Viiv is that all the things that they're saying we'll be able to do with them are functions of software, not hardware. Since they're depending on MCE for functionality, it doesn't matter whether you have a Viiv machine, a regular Intel processor, or (god forbid) an AMD one.

    --
    This guy's the limit!
  10. Easy Recipe to follow; by B5_geek · · Score: 5, Insightful

    75% Reinvent the wheel
    20% Lets play it safe so we don't scare content providers away.
    3% There are quite a few geeks on the IntarWeb who are doing this, lets do it ourselves so we can milk money from the $Mass_Market_Idiots
    2% I heard about this whole TV-Internet convergence thing in 1996 and I have never seen anybody else get it right, maybe we can do it!

    As a bonus, we can sell Processors equiped with SFT Technology!
    (Super.Fast.Television)
    We will call it SaFeTy Chip!

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
    1. Re:Easy Recipe to follow; by ScrewMaster · · Score: 3, Insightful

      No, I understand that Intel's Viiv version is going to be called the "V" chip. Actually, it's the second generation "V" chip. The first one allowed parents to control what their children see on TV, the new one allows rightsholders to control what the parents see on TV.

      --
      The higher the technology, the sharper that two-edged sword.
  11. i've never even heard of it... by random_amber · · Score: 4, Funny

    Viiv? how do i pronounce this? Six-Four? or Seven-Five?

  12. VIIV has no soul by Thornkin · · Score: 5, Insightful

    VIIV failed because it has no reason to exist. What is VIIV? I have scoured the internet and Intel's site to figure this out. As far as I can tell, it is a marketing message surrounding Media Center PCs. How a VIIV Media Center is better than a non-VIIV Media Center, I have no idea. Other than including the Core Duo processor, I don't even really understand what it means to be a VIIV PC. At least with Centrino (another exercize in branding from Intel), I knew it meant these 3 chips were in the computer. Now, all I know is it has a sticker.

    The internet is starting to dismantle some forms of traditional marketing. Hype alone doesn't cut it any more. Intel hasn't realized that. It created something that was pure hype and now it is seeing its balloon quickly deflated.

    This is not a first for Intel to try this though. MMX makes the internet go faster. Anyone remember that?

    1. Re:VIIV has no soul by TubeSteak · · Score: 4, Informative
      What is VIIV? I have scoured the internet and Intel's site to figure this out.
      Scour harder?

      http://www.google.com/search?q=viiv+criteria
      leads you to http://www.intel.com/support/entertainment/viiv/sb /CS-021546.htm

      Viiv effectively encompasses a motherboard, CPU, the OS + software and an optional remote.

      Maybe you're underwhelmed because... the criteria is fairly underwhelming. No HD size requirements, no graphics requirement beyond onboard video, no tv/vivo requirement, no min RAM, etc etc etc.

      I honestly don't understand the point of their marketing campaign if it isn't mandatory that Viiv includes a tv tuner + remote. At least Centrino meant that your computer had a wireless card.
      --
      [Fuck Beta]
      o0t!
  13. What do they want it to do? by aslate · · Score: 4, Insightful

    Working at PC World, i've seen the marketing and blurb Intel are putting out about these things, and have had a nice Intel rep tell me all about the Viiv processor/PC thingies.

    The flash animations he's got show you having one PC, a Viiv compatible stereo that can recieve your music wirelessly, a TV in the frontroom linked to your PC so you can use it as a PVR and so on. No-one will ever set their PC up like that, especially not the John Smith from the street that decides he wants a nice new PC.

    The only thing Viiv offers the home user is a bloody fast PC, built in wireless (On a desktop, not that useful!) and a nifty instant-standby button that's not quite instant but about 5 seconds, very good for a PC to be honest. But is it this nice "platform" they advertise it as? No. What about all the Viiv compatible kit (See stereo above) that's meant to happen? I'd like to see it out and a price tag myself.

  14. Easy answer by Anonymous Coward · · Score: 5, Funny

    I pronounce it "dead."

  15. The concept of "delivering on the promise..." by dpbsmith · · Score: 5, Interesting

    ...has always been a bit alien to the PC industry.

    PC types keep scratching their heads trying to figure out what people like about Apple. It never seems to cross their mind that it's because Apple at least delivers some of what it promises.

    The article says: "The worst experience of all came when I tried to view Intel's own showcase of Viiv content. At first, clicking this button yielded a "Windows Media Center Edition required" error. After rebooting the computer to try again, I was presented with a lengthy license agreement and an ActiveX installation dialog. The subsequent download seemed to stall out when the HP-bundled Norton Internet Security firewall warned that "EntriqMediaServer" was a high-risk program that it should always block. Naturally, that was a Viiv component."

    I cannot ever imagine that Apple would ever, ever, ever ship a product in a state like that. Words fail me. Did nobody at HP or Intel ever try actually using the product even once? Does anything think they have responsibility for what the user finds when they take the product out of the box?

    1. Re:The concept of "delivering on the promise..." by esmrg · · Score: 3, Interesting
      A buddy of mine asked me to fix an HP pc once. The windows installation was so hosed it would not run in normal mode under any condition. After a bit of snooping around I realized the easiest thing was to reinstall from the restore partition.
      Bad idea.
      When the restore was complete, I saw exactly what HP ships.
      They ship a nightmare box, with crappy conflicting software, spyware like weatherbug, and useless photo managers. No firewalls are configured and they try to force 8 different ISPs at you.
      The machine is destined to either frustrate or confuse to hell a new user within a week.
      Did nobody at HP or Intel ever try actually using the product even once? Does anything think they have responsibility for what the user finds when they take the product out of the box?
      I sincerely doubt it. The marketing department made demands and the system builders tossed in the software packages they asked for without testing them.
    2. Re:The concept of "delivering on the promise..." by R3d+M3rcury · · Score: 4, Insightful

      "Did nobody at HP or Intel ever try actually using the product even once? Does anything think they have responsibility for what the user finds when they take the product out of the box?"

      I tend to doubt it.

      First, Intel doesn't actually make the box. As the article says, Intel makes the standard. It's up to the OEMS (eg, HP, Sony, Gateway, Dell, etc.) to implement the standard from a hardware perspective. These people can dance around, cut pieces, change pieces, etc.

      So, in theory, HP starts with a box that works. But then they need to add more software. Some of this is done to make life easier for the user--after all, I want my HP Camera to work seamlessly with my HP Computer, right? So HP's Imaging Group adds their software. Some of this is the same sort of thing that Microsoft has included with Windows Media Center Edition--software for doing slide shows, etc. So you now have two programs for managing your photos--the one in Windows and the one that the HP Imaging Group wrote. Next, the Business Development group comes along. They make a deal with Adobe, where Adobe will pay them 25 cents for each copy of Adobe Photoshop Elements Crippleware (works with up-to 75 photos--send $40 to Adobe to get the full version) that they put on a computer. HP also might have a deal with Symantec, for example, to include Norton Internet Security. HP includes it for free and gets, say, $25 when the user signs up with Symantec for product updates. Internet Security is a good thing, right?

      So even if some employee does use it and comes back and says, "This is a complete mess," who do you get rid of? Well, you can't get rid of Microsoft's software because it's "part of the operating system" or because Microsoft will raise the price of Windows unless you include it. The HP Imaging Group will remind you that all HP products should work together, so you can't get rid of their software. And Business Development will tell you that they make money off of every copy of some crappy sampleware that they stick on the machine, so you can't get rid of any of that stuff.

      So there isn't really a solution, other than build your own or go to a smaller company that will build one for you...

  16. Buy DRM-free hardware by UseFree.org · · Score: 3, Informative

    Intel is pushing a technology called Treacherous Computing, which will prevent unsigned code from running on their hardware. So even if you have the source code, if you try to remove the DRM restrictions, the hardware will refuse to run the modified binary.

    The Free Software Foundation admits that the anti-DRM provisions in the GPLv3 will not be enough on their own to prevent the nightmare scenario where users can't trust their own computers.

    People who understand the dangers of Digital Restrictions Management at a technical level (ie.Free and Open Source software developers) should warn the general public to avoid buying DRM-crippled hardware. Consumers should know about the great variety of DRM-free computers and accessories built specifically to work with Linux, the KDE desktop, and other Free and Open Source applications.

    On the music side, there are plenty of websites that legally sell DRM-free, RIAA-free music by independent artists. Consumers can use an iTunes-like application called Songbird to easily download songs from these sites.

    As for movies, building a Linux media center works better than the DRM-crippled offering from M$FT. Just download MythTV and run it on a computer equipped with the pcHDTV HD-3000 card and the PVR-350 card -- these will capture both standard definition (NTSC) and Digital/Hi-Definition (ATSC/HDTV) signals.

    --
    Get computers and accessories from Linux-friendly manufacturers
  17. Failed Generation by Doc+Ruby · · Score: 3, Interesting

    The past few years we've seen several attempts to launch the obvious next steps in personal media: home media PCs and networked console games. The products the big companies like Microsoft, Microsoft, Intel, Microsoft and Sony have launched have all failed to appeal to any but existing enthusiasts. The technology seems ready, but the "operational paradigm", the UI structure, seem uninspired. It's a revolutionary leap that's born as an evolutionary step.

    Could these companies, and their risk-averse cultures, just be the wrong worlds from which these new platforms need to be born? Is there a more radical product that's not getting the attention it needs to catch on because it's upstaged by the big failures, in the media and in the market?

    --

    --
    make install -not war

  18. Things Just Work... by hullabalucination · · Score: 5, Insightful
    Amusingly, from TFA:

    The worst experience of all came when I tried to view Intel's own showcase of Viiv content. At first, clicking this button yielded a "Windows Media Center Edition required" error. After rebooting the computer to try again, I was presented with a lengthy license agreement and an ActiveX installation dialog. The subsequent download seemed to stall out when the HP-bundled Norton Internet Security firewall warned that "EntriqMediaServer" was a high-risk program that it should always block.

    Naturally, that was a Viiv component.

    So, the Mighty Microsoft "Media Juggernaut" (as David Berlind over at ZDNet likes to call it) mixes genes with the Invincible Intel Viiv and we get: errors left and right and the anti-malware proggy telling you that a Viiv content delivery component is dangerous!

    Priceless.

    Say, I have a suggestion: Why doesn't Intel just worry about making better CPUs, Microsoft worry about getting an operating system out the door that your average 14-year-old can't crack from 7,000 miles away, and the both of them leaving cheap home entertainment devices to the Chinese manufacturers like Apex? Or would that be asking too much?

  19. Does it really matter? by guardiangod · · Score: 4, Interesting
    I just watched the former Intel chief architect Bob Colwell's talk on architect. In it he raise a very good point-

    Don't expect to sell your first generation of platform (or architect). It sucks. You know it, the customers know it. Instead use it as a phototype to get feedbacks from.

    Maybe something that sounded like a good idea doesn't work in real life. Maybe something that was left out in the production is essential to the success. You wouldn't know unless you start selling your product.

    Concentrate on making your second generation better.

  20. Problem is with Media Center PCs in general by itsah2 · · Score: 3, Informative

    It seems to me like the Media Center PC market as a whole is doomed for failure. Sure, some people will like the idea of having content stored on a hard drive that they can view on their TV, but in general, people want simplicity and reliability.

    Viiv (or any Media Center for that matter) can't deliver that. 90% of consumers don't want a box that they're going to have to boot up every time they want to record a show or watch TV. They want something that is easy to hook up, fast to start up (steps are being made towards this for PCs, but I haven't seen a whole lot so far), and, most of all, easy to use.

    Sure, I can use Media Center, but do you think my mother can?