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Not Your Daddy's IT Force Anymore

Quill345 writes "The days of high-paying technology-based jobs right out of highschool are over. As writers for ACM report, the skill-sets required for jobs have grown over time. Academia has responded to the evolution with novel programs recruiting women and integrating IT into MBA programs. And as technology finds its way into every aspect of business life, the NSF is creating a grant program to fund service science, a blend of IT into other industries. Researchers at City University of NY are working on an NSF-funded project to infuse technology into Liberal Arts courses taken by students who are in primary tech-producer or tech-consumer majors. What are these crucial modern skills? Knowledge of laws like the DMCA? Interpersonal and group work skills? Experience with different technology platforms? The ability to discriminate between useful and useless information sources?"

63 of 342 comments (clear)

  1. I got a suggestion. by AltGrendel · · Score: 5, Insightful
    How about "Listening to the Engineers, they may actually know what they're talking about."

    That would be a great course to offer "potental" managers.

    --
    The simple truth is that interstellar distances will not fit into the human imagination

    - Douglas Adams

    1. Re:I got a suggestion. by Lumpy · · Score: 5, Funny

      unfortunately that collides with the ideals and principals that are learned in Engineering Interaction 102 and Managing effectively 103.

      Rules for management that is drilled into the students in these classes.

      1 - the engineers are lying.
      2 - the engineers are lying.
      3 - when the engineers are not lying they are covering something up.
      4 - Whatever the engineers say the cost is cut it in 1/2 to get the real cost.
      5 - Whatever the engineers say the time needed is cut it in 1/3 to get the real time.
      6 - if the project fails, the engineers did it.

      These are hard and fast MBA rules to live by. Teaching them to actually listen to the engineers and tech people? are you mad?

      --
      Do not look at laser with remaining good eye.
    2. Re:I got a suggestion. by Pfhreakaz0id · · Score: 2, Insightful

      Unfortunately, as soon as an engineer (and I am one) says something in an email/public forum where they can't get basic subject/verb agreement down, you kinda lose all credibility with "management types". You can get pissed off about it, say it doesn't really matter re: the CONTENT of your message, but it is true.

    3. Re:I got a suggestion. by rivetgeek · · Score: 3, Informative

      Engineer's motto: Good, fast, or cheap. Pick two

    4. Re:I got a suggestion. by jtroutman · · Score: 2, Funny

      It is an internet axiom that anyone who corrects the spelling or grammar errors of another user will themself create such an error.

      --
      I stole this sig from a more creative user.
    5. Re:I got a suggestion. by dugjohnson · · Score: 2, Insightful

      Only by listening to the engineers can management know what they are lying about and to learn the actual base factor of cost and time that needs to be discounted. Without using engineering's numbers there is nothing to put on the PowerPoint presentation to back up the wildly insane management projections. No numbers, no graphs.

      --
      My brain is overly lubricated
    6. Re:I got a suggestion. by gEvil+(beta) · · Score: 3, Informative

      Exactly. Communication is key. I'm not sure which grammar errors you specifically were referring to, but I'll highlight a few examples from the preceding messages:

      incorrect: I got a suggestion.
      correct: I have a suggestion.

      incorrect: Rules for management that is drilled into the students in these classes.
      correct: Rules for management that are drilled...

      incorrect: Teaching them to actually listen to the engineers and tech people?
      correct: Teach them to listen... (P.S. Don't split infinitives.)

      I'm sure you will dismiss this message as the rantings of a pedant, but having good communication skills goes a very long way in this modern world. So much so that people actually will listen to your comments during a meeting. Conversely, many will tune you out as soon as you show that you don't have a grasp of tenth-grade language skills.

      --
      This guy's the limit!
    7. Re:I got a suggestion. by Retric · · Score: 4, Insightful

      "Engineers and techs are hired to perform some technology-related task. They are responsible to complete these tasks."

      False.

      Projects could work this way if they started with extremely clear goals but most Managers are unable to provide sufficient detail. In the real world Engineers are often asked to provide the idea's, estimated completion time, wait for Management to decide what to do and how many resources they have to work with, and then Engineers to start creating a product. However, the goal keeps changing as new ideas show up so Engineers are often asked to adapt something designed to do X and get it to do Y and Z using old time tables created around different projects.

      Most Engineers understand you need to have marketing sell products and it's a good idea to have the public input on what are important features but filtering public desires though a marketing department decreases the accuracy of such requests. AKA instead of we will only buy it if A..N and we want M..Z marketing says they need A..Z.

      IMO. The most efficient method of managing teck projects is to have teck people, working all other departments involved in the project, create a detailed plain of action which is then vetted though upper management to align it with overall strategic planning. Management then oversees this project to keep things going and keep Engineers focused on creating adequate if not perfect solutions to the problems at hand.

      PS: This is not to say need the same Engineers working at each of the projects stages. The problem is management is unable to determine how complex changing "small details" is so they need to be given the choice between different plains of action instead attempting to micro manage said projects.

    8. Re:I got a suggestion. by Funakoshi · · Score: 3, Interesting

      "False."

      Thanks for that objective evaluation. I agree that a skill that an engineer or tech employee should have is project management. However, they are being hired for a tech skill, if the company wants a project manager, they will hire a project manager.

      "Projects could work this way if they started with extremely ... tables created around different projects."

      Riiiight...like I said lots of crappy management going on. This is a project management issue.

      "Most Engineers understand you need to have marketing sell products and ... need A..Z."

      1) I agree with your overall point that marketing departments can get in the way.
      2) I wasn't referring to marketing as what is being misunderstood by engineers.

      "IMO. The most efficient method of managing teck projects is to have teck people, working all other departments involved in the project, "

      Not sure if I am understanding this or not. If you are implying that tech folk should be doing things other than some project management and actual technology-related tasks, I would have to disagree. There is no way that tech folk should have anything to do with the preparation of marketing or advertising, as one example.

      "...create a detailed plain of action which is then vetted though upper management to align it with overall strategic planning. "

      (which may change the plan/product/timeline entirely)

      "Management then oversees this project to keep things going and keep Engineers focused on creating adequate if not perfect solutions to the problems at hand."

      Agreed.

      "...management is unable to determine how complex changing "small details" is..."

      That's correct, managers dont understand. Because they are not working with techies who explain it to them. You have to communicate the issues to the manager without sounding like a 5 yr-old complaining about beans for the 80th time.

      Good points, and like I said, there is a ton of garbage management going on out there. My "perfect world" examples are from a company that has its shit together (and yes, some actually DO).

      Cheers

    9. Re:I got a suggestion. by LostOne · · Score: 2, Informative

      Ummm, the "don't split infinitives" thing is actually bogus. In English, the infinitive has always been split and in some cases it is simply more clear to do so. It's a similar situation with ending sentences with prepositions. Both "rules" were made up by scholars a couple centuries ago.

      Now as far as "Rules for management that is...", that can actually be correct if "Rules for management" is considered a single list. In that case, one would generally want to write it as a title (in quotes or something) but "Rules for management that is..." might actually be considered correct.

      Also, "I got a suggestion" might actually be correct. If the suggestion came to me from someone else at some time in the past, then I got a suggestion.

      In this case, though, it is more likely that the GP simply made errors. I just felt that if someone was being picky about grammar, I would be too. :)

      --

      If it works in theory, try something else in practice.
    10. Re:I got a suggestion. by Richard+Steiner · · Score: 2, Insightful
      Thanks for that objective evaluation. I agree that a skill that an engineer or tech employee should have is project management. However, they are being hired for a tech skill, if the company wants a project manager, they will hire a project manager.

      The hard separation of Project Managment from technical function is often not a very good idea, since a thorough understanding of the technical environment and its impact on the project is often critical to being able to bring most projects to a successful conclusion (especially if schedules are tight).

      At most of the places I've worked, the role of "Project Manager" was played by a senior member of the development staff on most projects -- a dedicated Project Manager was only brought in when complex multi-platform or multi-team coordination was required. That approach seemed to work very well.

      At places I've worked where a decidated Project Manager was used, the misunderstandings/miscommunications with that person often outweighed the benefits his position could have otherwise brought to the project.

      --
      Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
      The Theorem Theorem: If If, Then Then.
    11. Re:I got a suggestion. by EatHam · · Score: 2, Funny

      as soon as you show that you don't have a grasp of tenth-grade language skills.

      1. Nobody has tenth-grade language skills.
      2. Talking like Niles Crane will get your arse kicked.
      3. Ending sentences with prepositions is something up with I will not put.

    12. Re:I got a suggestion. by Bastard+of+Subhumani · · Score: 2, Funny
      As a fella with a CS degree and an MBA
      Bully for you. Another 88 and you'll have caught up with a protractor. Except I can think of a use for it.


      Has anyone ever accused you of being educated beyond your intelligence, or called you an arrogant twerp? Just asking.

      --
      Only three things are certain; death, taxes, and apocryphal quotations - Ben Franklin.
    13. Re:I got a suggestion. by Sylver+Dragon · · Score: 3, Insightful

      Managers are not always good at communicating what this strategy is to their engineers ... please forgive management for not including you in their long term strategic planning and goal setting discussions.

      And here in lies part of the problem with current employee/management relationships, in tech areas. Generally speaking, in order for the tech people to make a system plan, they need to know where the business wants them to go. For example, if the business is expecting to start a business portal, the system plan will probably need to include a large webserver/webfarm with a good database backend, depending on expected traffic. If all the business is intending for a web presence is an advertsing web site, with some basic promotional information/contests, the traffic may not be as much and the webserver could be pared down, and the DB server/farm not quite the monster it would be for a large business portal.
      Communication with all parts of the business are needed. Yes, you probably don't need your tech staff sitting in on planning meetings, but having someone who is familiar with technology, and your current system, in on planning meetings would be a good idea. If nothing else, they can provide a reality check to some of the near and mid term goals, and provide some valuable input on long term goals.
      On the other side of the coin, computer people need to start learning a bit of the business side of things. It's great that you can configure a 1000 user LAN, on an OpenLDAP server, using Domino authenticating against the LDAP database for email and information mangement. But if, when a manager asks you about it, you can't put it in terms they will understand, you are not as useful as you think. That "business-speak" that is often bemoaned is simply a set of accepted terms that is understood by business people. In much the same way as programmers speak to each other in a specific set of terms, business people do the same. And, like the programming terms, it is not meant to obfuscate things, no matter how it sounds to an outsider, it is simply specific terms with defined meanings, which make communications eaiser between those who understand them.
      IT/engineering and management must work together to create a successful business. If the two sides are fighting each other, and are unable to communicate, the business is doomed. This has to come from both sides. Management needs to keep the tech people in the loop, or the tech people will often go the wrong direction. And the tech people need to learn to communicate thier ideas and problems to management in an effective way.

      --
      Necessity is the mother of invention.
      Laziness is the father.
    14. Re:I got a suggestion. by Funakoshi · · Score: 2, Insightful

      The moderation of my original post and the moderation of the replies (not slamming the replies...well maybe Bastard's, but not the others) clearly indicate the mentality of the tech sector, which futhers my argument that there is an issue with how engineers view their role. This is a tech site, so I would certainly not expect most to view these things from a management point of view, but moderation on here continues to amaze me. Give me a 1 or a 2, fine I understand that I suppose, but flamebait? Because I choose to view it from a side other than the tech side? And some pathetic excuse of an insult involving a mathematical tool is modded higher? If it was funny that would be fine. If it was intelligent, that would also be fine. However, it was pathetic.

      Perhaps next time I'll try with a management slamming, anti-Microsoft/Google/major corporation rant of some form.

      The reason that there is a divide between managers and techies is because of this arrogance. The corporate strategy trumps your need to have a manager who nutures you at every turn. The fact that you code and create the product is irrelevant, they will find someone else to fill your chair if its deemed necessary.

      The one person who actually reads this post will undoubtedly say that people like me are the reason there is a problem in management. Let me explain this as clearly as possible: business is about money. It is not about making people feel good, making up for your lack of self esteem, or saving the fucking dolphins. If you have a job, do one of two things: 1) be thankful you have the job and work your ass off to get ahead, or 2) shut the hell up and get another job you like more.

      /rant

  2. Personel Skills by Registered+Coward+v2 · · Score: 5, Insightful

    While technical skills are important, the ability to work in groups, follow orders, and eventually lead groups are what will advance a career. Communications skills are a key component as well. Unless you want to stay a programmer / admin forever, and always be at risk for being replaced by a newer / cheaper model as your skills decay (or are perceived to no longer be up with the latest or simply too expensive); people skills are what will advance your career.

    --
    I'm a consultant - I convert gibberish into cash-flow.
    1. Re:Personel Skills by jedidiah · · Score: 2, Insightful

      ...so I can advance into middle management?

      No thanks. That way is even more precarious than being a technologist.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Personel Skills by IAmTheDave · · Score: 4, Interesting
      No thanks. That way is even more precarious than being a technologist.

      That depends. At my last job, managers were respected, and any developer over 30 was seen as past his/her prime and was the first to go. Maybe it's different now, but that wasn't too long ago. Development is seen by many as a young-man's sport (sorry ladies, you do good too) but once you're past a certain age, it is expected that you've moved beyond that point and are looking to management.

      Well, at least that's how it is here on the east coast in the NY/NJ/PA area. I could see it being a different mentality out west.

      --
      Excuse my speling.
      Making The Bar Project
    3. Re:Personel Skills by GoatMonkey2112 · · Score: 4, Informative

      Not true once you get past the .com jobs. I'm the youngest in my group at 32, and nobody is seen as past their prime as far as I can tell.

    4. Re:Personel Skills by bladesjester · · Score: 5, Insightful

      The life is over developer-wise at 30 mentality makes no sense to me. It's about that time that you *really* start to actually know what you're doing and stop making so many stupid mistakes.

      I just don't understand why so many places want to start back at square one every 9 years (if that long) and make themselves completely out of people that are fairly new to the game and make the same mistakes as the people who came in before them when they were their age. There really should be a mix of older and younger people on the team if you have much of a choice because there's a heck of a lot to be said about experience (and I don't just mean experience in a language, but rather in the industry as a whole - knowing what works, what doesn't, and how to get around it)

      --
      Everything I need to know I learned by killing smart people and eating their brains.
    5. Re:Personel Skills by Richard+Steiner · · Score: 2, Interesting

      Most established companies follow that pattern -- there tends to be a core of older developers around to keep things sane (and act as general resources for the others), and younger folks are brought in as needed and are slowly brought up to speed with the applications and environment using a classic mentor/student relationship.

      This is particularly true of industries which have used IT for a long time (e.g., the airline industry), but it can also be true in smaller shops. I contracted with a glass-making company a few years ago, and they had 25 or so people in their IT department, but I'd say roughly half were my age or older and half were younger.

      When I was at NWA, I was the youngest on my team of a dozen or so folks even though I had over 13 years of experience and had just turned 39 when I left. Currently, I'm 43, but my mentor/manager here (who also writes code and is a programmer in all but name) is almost 20 years my senior, and almost everyone here I've met is at least my age. Most are substantially older. Many have been in the airline communications industry for 20 years or more and know all about weird communications protocols like MATIP and P1024. :-)

      --
      Mainframe/UNIX Bit Twiddler and long time Windows/Linux Hobbyist.
      The Theorem Theorem: If If, Then Then.
    6. Re:Personel Skills by XMilkProject · · Score: 2, Informative

      Your absolutely right, and the OP is too. It depends completely on the field.

      I have worked with developers in their 60's on some projects involving more mature technologies, embedded programming, assembly, even c/c++, and have been utterly amazed at their skill set, as they had been doing this sort of work since it existed.

      At the same time, I have worked with older developers on emerging technologies, java/.net/xsl/ajax, and been horribly disappointed at their inability to apply their previous knowledge to these newer technologies.

      Perhaps it has less to do with age, and more to do with work style and personality. Personally, I spend a substantial number of hours each week investigating and learning new technologies, trying common tasks on new platforms or in new langauges, etc. For this reason I am always ahead of the game for any new technology. I think anyone who 'loves' the technology does this, regardless of age. And as a corrolary, there are people, regardless of age, who are only useful with the skillset they learned in college, and have never thought to learn anything new.

      As a young developer though, I have always known to go to the mature developers for advice on more abstract matters. Their experience will always prove useful in dealings with managers, clients, and design.

      --
      Big ones, small ones, some as big as yer 'ead!
      Give 'em a twist, a flick o' the wrist...
  3. Re:Cheaper jobs? by Trigun · · Score: 5, Interesting

    We've seen that tech is being more and more commoditized. Pretty soon, tech jobs will be no more than plugging in parts. We will become plumbers.

  4. This is a positive thing by Moby+Cock · · Score: 3, Interesting

    All those guys that landed cushy, big-dolloar jobs out of high school often failed miserably. IT projects are notoriously risky. So many have failed, and many of them have failed spectacularly. As a result the IT community is now looking for seasoned techs. Guys that have some experience and wisdom in the fiels. Its a good thing. I know where I am, the easiest way to scare the hell out of management, is to tell them we are rolling out a new application. This is based on past experience.

    An IT force with more robust backgrounds can only be a good thing. sweet hacker skills are of still relevant, but there needs to be more.

    1. Re:This is a positive thing by GoatMonkey2112 · · Score: 2, Insightful

      Of course the high school kids have failed way more than they have succeeded. The only reason they were ever hired was that there weren't any more good, well educated techies left during the .com boom.

      Now companies have decided to go overseas instead of high school to get their cheap green techies. And again some of them will succeed and grow and some will fail miserably.

      In the end you will still have your core of educated geeks that go on.

  5. Too mature of an indrustry. by jellomizer · · Score: 5, Insightful

    The days of any hack with computer skills are welcomed to Fortune 500 is long gone, or at best is going away quite quickly.

    Companies don't want people who can get the work done, they want people who can get the work done professionally. Well Documented designed to work with their buisness needs, not change their buisness requirements to fit the computer. There are a lot of Highly skilled and well trained college educated Technical Professionals out there. There is little reason to really hire an out of Highschool Techy guy just because he know how to program the buzz words.

    A college degree at the very least shows a minum level of self control and professionalism. At least the person got up most every day to go to class and pass the exams. Vs. Out of High School who just went to school because they were required by law to go. Or a College drop out who just couldn't fit into an environment. Getting a Degree shows the company you are more then just what you want to do.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Too mature of an indrustry. by jedidiah · · Score: 2

      No, "companies" want a bunch of nodding yes men who will stroke the relevant egos. I used to work at a Fortune 500 company and while lip service was certainly paid to technical skills it was far more important that you had suitable political skills. The larger the company gets, the more that any job becomes more about playing games and BS than actually doing productive work. This isn't merely limited to IT. IT just happens to attract more people that have little or no interest in the political BS and game playing.

              It's really quite simple: the more non-productive BS you have to do as a part of your daily routine, the less productive you can be.

              Droning on about silly sports metaphors is not being a professional.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    2. Re:Too mature of an indrustry. by cavtroop · · Score: 5, Insightful
      A college degree at the very least shows a minum level of self control and professionalism. At least the person got up most every day to go to class and pass the exams. Vs. Out of High School who just went to school because they were required by law to go. Or a College drop out who just couldn't fit into an environment. Getting a Degree shows the company you are more then just what you want to do.

      I'm in a different boat - I have twelve years of sysadmin/networking/security experience, but I can't get large companies to bite as I don't have a degree. What I DO have is 8 years of military experience out of high school. By your logic, that should count, but according to the larger companies, it doesn't.

      If the military doesn't show 'a minimum of self control and professionalism' and required me to 'get up most every day to go', I don't know what does. :)

    3. Re:Too mature of an indrustry. by lbmouse · · Score: 2

      I disagree from personally experience. In the last 5 years (at a Fortune 500 company), none of the programmers that I've hired with CS degrees have worked out. One of my best developers barely got his GED. There is only so much a college degree can get you. If you don't have the passion, education is totally worthless. Professionalism can be taught, commitment can not.

      I got my CS degree 17 years ago and it's nothing but a worthless piece of paper to me today. Keeping up on technology and growing with the industry through trade groups, seminars, certification, etc, is much-much more important if you want to make this your permanent career.

      It is true that a degree can help show that you are "more then just what you want to do". And that is good for one of the guys I had to let go with a degree. He is now working the night-shift at Rally's Hamburgers.

    4. Re:Too mature of an indrustry. by radtea · · Score: 2, Insightful

      Companies don't want people who can get the work done, they want people who can get the work done professionally.

      No, they want people who can make managers feel good.

      Doing a good, professional job is well down the list of things that companies want. Far more important are things like: does not make their manager feel stupid, even when the manager makes stupid suggestions; does good work in such a way that their manager can take credit for it; does not point out stupid management decisions to management's face; does not point out how poor policy decisions have created a situation that is now being solved by implementing even worse policy decisions because they waste resources on short-term band-aid solutions rather than invest resources in longer-term corrective action; and so on.

      Young kids don't have the political savvy to realize this, and therefore are only hired in boom times. Besides, managing young kids doesn't give managers anything like the ego-boost that managers get out of older people. There's nothing a semi-competent MBA with adequacy issues loves more than managing people who are smarter, more technically capable and older than their manager.

      --
      Blasphemy is a human right. Blasphemophobia kills.
    5. Re:Too mature of an indrustry. by cyriustek · · Score: 3, Insightful

      Speaking as one who waited until his thirties to actually finish a college degree, I can say that one can be proficient, and fit into a corporate environment if he is either college educated, or high-school educated, and has a mature attitude and work ethic. Having said this, if one has a college degree, and attended business type classes in addition to the technical classes, he has an opportunity to develop better communication skills in the work place. For example, I recall an employee that I had who would merely blast off an e-mail saying, "Request Denied" when he thought it was improper to open a port on a firewall for a new application. If he was educated in comunication skills, he would have known to 1) Thank the person for the request, 2) explain the risk, 3) offer alternatives that provide an improved level of security while allowing the company to move forward with business.

      Having said this, most of the value of my education was in the business area. After twenty years in the IT industry there was little the school could teach me in the technical areas. As such, once I completed the BS degree, I moved on to an MBA. Remember you are working for the business for the sake of improving shareholder wealth. (Ethically of course) Without working towards this goal, you will marginalize yourself in the long run.

  6. Re:Cheaper jobs? by tddoog · · Score: 2, Insightful

    My dad makes good money as a plumber and there are plenty who make a lot more than him.

  7. Maybe it's just me being overly critical... by Alicat1194 · · Score: 2, Insightful
    But isn't changing a program to make it 'prettier' and (supposedly) more attractive to girls just giving them the 'dumbed down' version of things?

    Surely it would be better to concentrate more on those students who are genuinely interested in ('boring',normal) IT, whatever their gender?

    --
    You can learn a lot about a person if you just take the time to inject them with sodium pentathol
    1. Re:Maybe it's just me being overly critical... by PrescriptionWarning · · Score: 2, Insightful

      a program being aesthetically pleasing doesn't mean its being tailored for women or being dumbed down. I for one (as a member of the male species who doesn't prefer to wear much besides T-shirts and jeans) really dig applications which can both offer as much power as possible to the user and at the same time not cause them to want to vomit in their mouth a little. Functionality and style can co-exist and are both equally important.

    2. Re:Maybe it's just me being overly critical... by bbernard · · Score: 3, Insightful

      "But isn't changing a program to make it 'prettier' and (supposedly) more attractive to girls just giving them the 'dumbed down' version of things?"

      Is this the result of ages of sexist thinking when it comes to technology, or just a lack of understanding economics?

      If you want more people to buy your cars, you make sure they're interested in buying them. You want more people to come to your class, you make it more interesting for them. You want to rope more students into paying $25,000 or more per year at your university, you have to find a way to lure them in. Who do you target? The largest group of people that you can "easily" modify your product for. In this case, hands down, it's women. Face it guys: they make up nearly half the population, and if they're not interested in IT and other computer related technology that's our loss.

      You don't have to "dumb down" a class to make it more appealing to others. You just have to think about how you present the concepts, work, and training. Why assume that teaching IT has to be "boring?"

      --
      ----- Connection reset by beer
    3. Re:Maybe it's just me being overly critical... by GnomeChompsky · · Score: 3, Insightful

      Maybe I'm not a representative sample of your general chick. But growing up (ie, from the age of 7 onwards) I thought programming was the coolest shit ever. I was that kid who would write never-ending batch files and add them into the autoexec.bat file of the class computer; who would unpassword protect program groups in win3.1. I went to computer camp.

      What was the difference? I guess maybe that I was in a class filled with devious "gifted" kids. We were a sneaky, spiteful lot. Anything that we could "cleverly" ruin, we'd get kudos for from peers. We'd get in trouble, of course -- but it was social capital to have the reputation for being able to do things.

      I think that a lot of the problem is not that computer programming isn't pretty. It's that it's stigmatized as nerdy; and girls internalize that they don't want to be nerdy. They need the opportunity to see what kind of stuff you can do with computers (ie, almost anything you want). They need to realize that it's a viable way to express yourself, and that it is a supremely useful tool.

      Even if they don't go into computing, generalized programming skills are incredibly useful. I myself didn't (I had the choice between electrical engineering and linguistics; I chose the latter) but knowing how to design simple algorithms has helped me automate stupid repetitive tasks that my roommate does by hand. Having a basic understanding of java, perl, lisp etc. so far hasn't gotten me any jobs, but I'm happy to have it. Girls don't generally get interested in computers because there's nothing they get out of it socially (even guys, to a point, have some sort of machismo hacker culture to rely on, which I guess I tapped into at the age of 11.) Figure out how to develop that, and you'll see rates of female enrollment skyrocket.

  8. Things haven't really changed where it counts by MikeRT · · Score: 5, Interesting

    Women are pushed into the workforce instead of being pushed into the kitchen. Instead of breaking the cycle and pushing women to rationally choose what they want, based on comparative advantages and disadvantages, things have just shifted from one sexism to another.

    I'd like to call academic feminists "useful idiots" in that respect, but that'd be letting them off the hook as they have often whole-heartedly promoted the idea that women have no legitimate right to choose a traditional housewife role.

    We aren't much closer to a culture where women choose the lifestyle that fits them. The pendulum has just swung from one extreme to another.

    1. Re:Things haven't really changed where it counts by MrSquirrel · · Score: 3, Insightful

      I'm glad that women aren't denied jobs because of their gender, but I don't see why people are trying to force women into IT roles -- women can do what they want and it seems to be there's general disinterest on there part. If people want to change that, the best place isn't here in the work world, it's during the whole experience known as life -- especially childhood. Want women to be more IT savvy??? How about some more non-gendered video games (what girl wants to play "I'm a big strong man with a gun, oh look at me I saved the world"). Let's give Barbie a BlackBerry and a desktop running Linux? If you want to get people to be interested in something, hook 'em while they're young! I wish there were more girls interested in IT -- I can't tell you how many times I've wanted to cuddle after a nice LAN (especially if I've been pwn3d). I believe there are less than 10 female OMIS (operations management and information systems) majors in my class. Lame!

      --
      A computer once beat me at chess, but it was no match for me at kick boxing.
    2. Re:Things haven't really changed where it counts by ElleyKitten · · Score: 2, Insightful

      I totally agree that girls need to learn technology when they're young if they're ever going to get insto it. A person pushed into IT in their high school or college years can learn the basics, but she's never going to have the passion for it that will really make her successful and happy in that career. I got my first computer when I was 6 years old, and I love technology. Most girls aren't exposed to technology that young (or worse, their brothers are and they aren't - grrr) but it would get a lot more of them into IT later on if they were.

      --
      "What is Internet Explorer 7? Are you saying we can't access the normal internet?" - I love tech support. Really.
    3. Re:Things haven't really changed where it counts by EraserMouseMan · · Score: 2, Insightful

      Yet somehow this difference does not extend to the workplace

      Women are better at school than men are. The problem is that school doesn't work like the corporate world does. People who succeed in running a business learn that mistakes are wonderful learning opportunities. School teaches that mistakes are bad and you are punished for making them. People who are good at business are rewarded for creative thinking. People who are good in school are punished for not doing it the way the teacher said to even if the result is technically correct.

      By-and-large, women are good at details and strictly following step by step instructions. There is no step-by-step instruction book for building a successful business. Schools are run mostly by women. No wonder women do better in school. School is geared for the female brain.

      Guys don't like school because they aren't good at it and generally are wondering to themselves, "why do I need to learn poetry to build a good business." Many guys aren't going to buy some petite school-teacher's argument about why poetry can help them. They're gonna skip college or leave college after the first year and get on whith their own business. Many people of this mentality succeed. The step-by-step people get hired to work for high-school grad business owners.

      People seem to forget that running a business is something you have to create for yourself. Nobody hands you an instant CEO scholarship because you got a 4.0 gpa.

    4. Re:Things haven't really changed where it counts by paanta · · Score: 2, Interesting
      Is there something that says talent and diversity are somehow at odds? Let me pose a hypothetical question: Imagine a large group of mostly white, middle class, under-socialized males decide that the current crop of, I dunno, coffee makers are crap. They decide they want to put a better product together. The product they design grinds coffee faster and never breaks down.

      Unfortunately, you have to recompile the coffee grinder's kernel every time you want to use a different roast. And rather than a button you press to turn it on, there's just a bare wire that you touch to a terminal to select your grind. And you have to keep another grinder around so guests have something to use and because it doesn't work with some commercial coffees. And the thing is built into a shoe box, so it's too ugly for most people to tolerate. These guys generally don't switch roasts very often, don't care about drinking more than one type of coffee, don't have friends to worry about, and haven't got an aesthetic bone in their bodies. They're happy with it just the way it is. In fact, they're so happy, they don't even finish the coffee grinder and instead move on to designing a better microwave.

      Don't you think it's possible the product would be better if they brought in some people who drank coffee in a different way? Someone who maybe cared about how user friendly, or attractive, or easy to learn the coffee maker might be? Maybe a woman or two? Or a guy from some other continent where they might use a different type of bean?

    5. Re:Things haven't really changed where it counts by vhold · · Score: 2, Interesting

      You've completely left out of the economic impact of the dual-income family that affects that choice.

      Basically, because there are so many dual-income families, home prices have inflated to that market and now many people have to be dual-income to afford a home. Not really a win/win situation for society at large.

  9. Barrier to entry by texaport · · Score: 4, Insightful
    What are these crucial modern skills?

    Uhhm, aptitude tests in the first place? You want someone with 20 hours a week experience for three or four years while in high school.

    What you don't want is someone who reads a 1" column in Money Magazine of the top growth fields by 2011 and just throws a dart.

    I've seen where nearly 40% of the incompetent tech staff that I worked around in 2001 jumped right into the field of health sciences.

    They shouldn't have been in IT, and the nursing profession (and patients) deserves better -- these folks never "heard their calling."

  10. It really isn't just Tech... by eepok · · Score: 3, Interesting

    It really isn't just the Tech Industry that has raised its standard. Almost everyone has. The problem for most, however, isn't the lack of certifications or education, but the lack of experience pertinent to individual positions.

    My girlfriend is a university graduate and holds a pharmacy technician certification and license. She got them (and about 500 hours of experience in a pharmacy) because she planned on going to pharmacy school. Then, considering she wasn't happy telling people, "Sorry Mr. Goldman, the insurance company doesn't feel as though your Alzheimer's is worth treating. You got $283.43 on ya?"

    So she's on the job market again and has been for the last 2 months. Bachelor's degree, high quality experience in --AN-- industry and nothing. Why? Because companies and organizations no longer gauge the value of applicants by their credentials or educational degrees. All they want to see is hard experience directly working with the company database or "... at least 3+ years working knowledge of ".

    Why? I dare say as an educator that it's because the market has been flooded with bachelor degrees and MS Certification, and this certification, etc.

    How can we remedy this? Make it standard for companies to supply their applicant pool with training software. You want your applicant pool to be qualified and to integrate, achieving 85%+ productivity, within a week? Then you should really post downloadable software on the website from which you advertise jobs.

    Bsck to my girlfriend, she's applied for many positions at same University at which I work. She's no longer looking for something that will "stimulate her mind" as she's willing to work in the payroll department-- "entry level". But, of course "Required: 3+ years of the *** payroll system including , , "

    Save your time, with the education, guys. Graduate high school, get a couple certs just to make your resume a bit more full, and make a friend on the inside. Connections really do seem to be the only way to get a job today. =(

    1. Re:It really isn't just Tech... by gad_zuki! · · Score: 4, Insightful

      "Graduate high school, get a couple certs "

      That's pretty lousy advice. Considering you're basing this on your gf's story, maybe the lesson is don't specialize in something you think you don't want to do. Quitting your career because of uninsured people is a silly reason to piss away your experience and education. Who's going to hire someone who willy-nilly has random ethical problems? She comes off like someone who refuses to be part of the environment she chose to work in. What employer wants a flakey person like that? Here's some real advice:

      1. Finish school.
      2. Don't be a martyr.
      3. Become flexible to adapt to different environments.
      4. Have fun and make connections.
      5. Remember a job is a means to an end not an end in itself.

      Also, I disagree that the market is flooded with useless degrees and certifications. Its flooded with people competing with her for that payroll job. The person with payroll experience will win. This is nothing new. Whether or not they have degrees or certs is merely incidental. The entitlement attitude you and your gf have because you just have some degree isn't going to fly. Advising people to stop going to college because of your bad attitude is pretty ignorant and petty.

    2. Re:It really isn't just Tech... by _LORAX_ · · Score: 2

      The only problem is that *MANY* places require at least a Bachelors degree to get in the door. This is, of course, due to the fact that the k-12 system in the US sucks to the point that buisness can not count on a HS diploma meaning anything these days.

      So while I agree with the sentiment that education does not buy you much these days.

  11. Experience..... by hnile_jablko · · Score: 5, Informative

    In my 8 years of experience in this industry, the most useful skills have been communication/interpersonal skills. It's strange, I leave a high paying job behind a bar (i make great money now, but made far more working Thurs, Fri and Sat nights in popular watering holes) where I develeped great communication/interpersonal skills. Problem is, most people I commuunicated during work were drunk and wanted something from me. Now I it is usually me wanting something from someone else all the while wishing I was drunk.
    Seriously though, the communication/interpersonal skills are far more valuable. I have seen many people who have no talent or skill in anything technical make it very far while the person with the technical knowledge remains where they are.
    PS. My skills learned from the bar make me a great conversationist, but not being a sycophant I am not afraid to say "NO!" to a manager who has no tech skills, but wishes to impress the client regardless the cost. This has made my career static and somewhat digressive.

  12. Geek crack by a_greer2005 · · Score: 4, Funny
    We will become plumbers.

    As if geeks didnt have enough trouble getting chicks...Now we have to show crack at work?
    Methinks that will not help matters at all!

  13. Re:Cheaper jobs? by BlackHawk · · Score: 2, Insightful
    • We've seen that tech is being more and more commoditized. Pretty soon, tech jobs will be no more than plugging in parts. We will become plumbers.

    Some of us, yes. But some of us will be designing the parts, testing the parts, refining the parts. Making the next generation of parts. And supporting people who have to install, service and use the parts.

    And some of us will give up IT altogether, and go raise goats. Or something.

    --

    Believe nothing, not even if I say it, if it violates your sense of reason -- Buddha

  14. Does it follow? by Distinguished+Hero · · Score: 4, Insightful

    As writers for ACM report, the skill-sets required for jobs have grown over time. Academia has responded to the evolution with novel programs recruiting women and integrating IT into MBA programs.
    Is it just me, or is this quite the nonsequitur? I can see integrating IT into MBA programs as a potential solution, but how does recruiting women into IT adress the problem? Clicking on the "recruiting women" link leads to an article titled "CMU uses game maker's characters to interest girls in computer programming" which is one of the most condescending ideas I have ever come across.

    --
    Uttering logically derived and empirically supported truths to the disciples of the orthodox establishment.
  15. In addition.... by King_TJ · · Score: 4, Interesting

    I'd say that finding oneself a job where it's even *possible* to do these things is key. For example, I've worked as a computer technician before in jobs where it was taken for granted that I was going to be holed up in the "back room", doing my thing. I enjoyed it, because I was free of much of the "office politics" and could just concentrate on getting the work done. But ultimately, you don't advance that way. You're generally never given an opportunity to lead a group, because nobody in the company views you as suitable for that role. You might get a raise based on your performance, but that's only because they're treating you as a number. "How quickly are we getting broken PCs turned around with this guy working here? Do we have X percentage more capacity to take on additional repairs now?"

    Even after you leave that type of work, it's rough finding something with more room for growth. Your resume says nothing about your potential ability to work with groups or lead one. Several buddies of mine tried to "get a foot in the door" of an I.T. career by starting out on a help-desk or as a PC tech. - and except in one case (the guy got a government job as some type of PC support person), I don't think it gave any of them much of an advantage. If they spent the time as a manager of a retail store, I suspect those skills would have worked just as well for them.

  16. Physics for Poets by Jodka · · Score: 2, Interesting

    Researchers at City University of NY are working on an NSF-funded project to infuse technology into Liberal Arts courses

    Well my experience in college was that many, though not all, liberal arts majors purposefully avoided technical subjects; they were incapable of functioning in that domain. It was like trying to teach a cat to play chess. The university policy though was that they should be educated on those subjects. The resulting compromise between the impossible and the ideal was that the university offered special dumbed-down courses on technical subjects. They taught physics without math. A waste of time for all involved.

    It is the educators who need to get a clue here: stop trying to teach a subjects to the selection of students who can not learn it. Poets don't need to know computer programming, most of them are incapable of learning it, so stop wasting everyones time and the taxpayers money by insisting that they learn. A society where everyone is technical expert is an impossible fantasy. Identifying the group of people least willing and able to learn a subject and choosing to teach them that is the least-efficient plan. Naturally, that would be government funded.

    --
    Ceci n'est pas une signature.
    1. Re:Physics for Poets by cmat · · Score: 2, Insightful

      This I have to totally disagree with. While I would never expect anyone to be an expert in even more then a couple of areas, the point of general education is to "round-out" everybody's understanding of the world they live in. Things like geography, math, chemistry, literature, language, history, socialology; these aren't just poopoo topics. These are things that MAY be exciting to someone, and denying the opportunity for someone to discover their love of a field is saddening. In a world where education is moving more towards specialization sooner, I think we really are missing a large chunk of who we are as people by not teaching the "soft" subjects to the technical, and the "hard" subjects to the technically-disinterested.

      As a software developer, I have to say that I also love history. I might never have discovered this had it not been for Mr. Riley. To you sir, I thank you for opening a world I would never have normally been interested in discovering.

      --
      -- Humans, because the hardware IS the software.
  17. Experience trumps everything by Anonymous Coward · · Score: 3, Insightful

    10+ years experience trumps every degree and cert that I have seen, unless the company has some made up rule about degrees and salary. There are just so many things that you can't learn in college and with a cert.

    I've always heard that 80% of why you have and keep your job is people skills. I think that number is close to being true.

    Also, somebody mentioned the people going into nursing and the medical field because US News and World Reports put it as a lucrative field. I think you need to have a passion for that field to really want to help others. I can't imagine a good healthcare provider who's in it just for the money.

  18. The 7 layers of the OSI model. by Anon-Admin · · Score: 5, Interesting

    That seems to be the first question I am asked in a technical interview. Why would an UNIX admin/manager need to know the 7 layers? 2 or 3 of them, sure but all 7?

    The truth is, The degree does not mean squat! Heck the experience does not even seem to mean anything. If it did (with my 15 years in the field) I would not be asked to name the 7 layers of the OSI model. The certs do not seem to mean anything. So what is left? HR people just call one of there technical people in and have them quiz the new applicant. The technical person seems to take the stance of "Lets prove I am smarter than the new guy" and add questions like "In Linux what is init level 3?" and does not accept "Anything you set it to when you edit the /etc/inittab!"

    More recently I was asked "Where is Apache installed on Solaris 9?" I responded with "The install is a compile time option, so it is where ever you set it to be." I was told I was wrong because the package they get from their packaging department always installs in the /opt dir.

    The issue is that HR departments and hireling managers (non-tech) have no way to judge an individuals skills. They have found that the guys with degrees do not always know what to do, Resumes are faked or fudged, and certs can be made with a good laser printer. What is left? They start to look for people that have experience in just the apps and hardware they have then have there existing guys judge there skills. Is there a better way? I really do not know, although I would start by teaching the general IT people how to interview. It mite make it a little easier.

  19. Unable to Read the "Fine" Article... by shrdlu · · Score: 4, Informative

    How is it possible for anyone to discuss this? The article requires an account on the ACM website. I would have been happy to read it, but both PDF and HTML are unavailable to anyone who doesn't have access. Anyone who has that would do a kindness to the rest of us by posting some of the relevant bits here, please.

    --
    The difference between a Miracle and a Fact is exactly the difference between a mermaid and a seal. (Mark Twain)
  20. Interpersonal and group work skills? by TobascoKid · · Score: 3, Insightful

    If "Interpersonal and group work skills" are so important, why aren't they taught? They are not really taught at school - the sports field is not the office environment (sports metaphors not withstanding) and where the environment is closest to the office (ie, classwork) working together can bring allegations of plagarism and cheating. They're not a part of any university classes I've seen either.

    I think IT workers get unfairly lumped as people with "poor interpersonal and group work skills", simply because people with a more introverted dispostion are attracted to it than to other professions. A lot people assume that just because you're quiet, you lack interpersonal skills, completely ignoreing the fact that a lot of extroverts aren't actually that good when it comes to interpersonal skills - all that talking is assumed to be an example of "good interpersonal skills" when it's actually a lot of BS and politics (with a good amount of backstabbing). Most introverts where I know work really well with other people, while a lot of I know extroverts (and especially the ones I know at work) are great at blowing hot air but don't work at all well with other people.

    --
    At some point, somewhere, the entire internet will be found to be illegal.
  21. Program is for Technology Majors, not GenEd by Quill345 · · Score: 3, Informative

    I think that the misconception in many of the comments is that this program is designed to turn the average college student into somewhat of a "quickie-techie". It is not.

    The program is designed to supplement the courses that a technology-area major takes ordinarily. The idea is that your English, Speech, Health and other core College courses would be technology infused, thus showing you the connections between the theory of technology you're majoring in and applications to other fields. The hope is that by the end, students will know the breadth of career possibilities instead of getting pipelined directly into the average help desk career.

    Besides the tech-infusion into typical courses, the program also concludes by having students create a simulated technology business in the classroom. They're asked to go through the process of coming up with an idea, business model, marketing plans, and then working to "sell" that product. This connects their technology knowledge with real world business practices, as well as forces them to read about the current state of the industry, all while imparting those critical communication, groupwork and other soft skills.

    The real question here is what skills need to be infused into the Liberal Arts courses so that in their final course they are able to and feel confident in starting their own tech-based business.

  22. OH honestly... by C10H14N2 · · Score: 3, Informative

    "The days of high-paying technology-based jobs right out of highschool are over."

    Those days never existed and for christ's sake I wish IT-types would stop perpetuating the myth. Yeah, sure, there were excesses during the dot-com boom-bust cycle, but rarely, VERY rarely were those excesses bestowed upon 17 year-olds. It was bad enough when people were insinuating that every CompSci graduate in 1997 was getting a 135K/year job with a free Mercedes. Stupid shit like that happened, but the psychology is akin to one Amway triple-diamond sales manager pulling up in his new Maserati, causing the 300 people in his "downline" running around telling all their friends that they're getting Maseratis too. Then, when the whole thing falls apart, they don't have the Maserati, and everyone gets into a big schadenfreude orgy watching the giant fall...from a height he never attained.

    The other aspect of this that is maddening is the implication that utterly normal salaries for middle-of-the-road positions are "high." Take a garden variety IT job that pays about $65-70k today. Well, in 1995 dollars that's $49-52K -- and that WASN'T a great deal of money in 1995 for a skilled occupation. Constantly screaming out this mantra of "high IT salaries" communicates to people that they are unjustified. Go to the BLS and pull up similarly skilled occupations. You'll find that by and large, IT salaries are--and have been for some time--totally in line with, say, being an electrician or a telco engineer... or a PLUMBER for christ's sake.

    The bubble was a five-year abberation that has been over for five years. Get over it and please stop perpetuating and exacerbating what is largely urban myth based on what are at best statistical outliers. In short, shut-the-fuck-up already.

  23. Unreasonable expectations. by B5_geek · · Score: 4, Insightful

    Things will only get worse for compaines untill they realize that they can't get something for nothing.

    I have been out of work for 6 months, this is an example "Help Wanted" that I recently read:

    Minimum MUST HAVE requirements:
    5 Years Oracle
    5+ Years Windows System Admin
    5 years Help Desk
    5 years Citrix
    7 Years C++, VB, (and a few others)

    Salary Range: $20,000 - $25,000/year (Canadian)

    They are trying to fill 4 jobs with 1 person who would work for $10/hour!

    Computers are my passion, but with many places pulling shit like this I think I'll keep it as my hobby and go look for another career.

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
    1. Re:Unreasonable expectations. by VoidEngineer · · Score: 2, Interesting

      Minimum MUST HAVE requirements:
      5 Years Oracle
      5+ Years Windows System Admin
      5 years Help Desk
      5 years Citrix
      7 Years C++, VB, (and a few others)

      Salary Range: $20,000 - $25,000/year (Canadian)

      They are trying to fill 4 jobs with 1 person who would work for $10/hour!

      Perhaps. Although it sounds to me like you may be reading too much into this. Reading this, it sounds like a not-for-profit community hospital (or something similar) seeking desktop support. In affect, they want somebody with 3 or 4 years of help-desk support. Because of the oracle and citrix requirements, you can pretty much tell that the database is remote hosted. The 'windows system admin' requirement tells you that they have a bunch of desktops with citrix clients they're wanting support for.

      Basically, they're asking for 5 years experience, and are going to probably settle for 3. Considering the salary, I'd say that this is a Jr. level desktop admin position. They're not expecting a database administrator, or a programmer, or they would have asked for 7 to 10 years of experience, or more. And if you knew how Oracle and Citrix setups are run, odds are that this company has outsourced their IT anyhow. The clueless HR people are just trying to find a warm body to do some tech support. Had it been a real programming job or networking job, they would have been listing other obscure stuff.

      Also, I would recommnd remembering that there are people in this field that have 20, 30 or 40 years of experience. When you get into the higher salary levels, the requirements get more rediculous, like:

      > 10+ years architecture experience > your own patent portfolio
      > programming code samples
      > masters degree in CS/IT, etc.
      > # of shipped products
      etc. etc.

      The point is, it appears as though you might not be thinking big enough. You're thinking of having 5 to 7 years experience, as opposed to having 20 years of experience. A small company of 20 somethings that's been around for 10 years might offer a $50K to $80K salary, and advertise '5 years Windows Admin, C++, Oracle, Citrix' experience, expecting to get a programmer to develop new applications. A 100 year old community hospital would offer $30K to $50K and advertise exactly the same thing, '5 years Windows Admin, C++, Oracle, Citrix', and expect a jr. level desktop support engineer. The difference is the first is thinking narrowly, in the .com mode, and is thinking in a 10 year span, whereas the later is thinking more broadly, in a 100 year span.

      And you never know. That $20,000 - $25,000/year job might have *the* best damn medical benefits, pention plan, and related benefits that you can find in your area.

      On the other hand, you're looking at working for somebody else, rather than for yourself. That, in of itself, is going to put you at the disadvantage, economically speaking.

  24. Re:OH honestly... or Do Jobs Dream Of People? by WillAffleckUW · · Score: 3, Informative

    "The days of high-paying technology-based jobs right out of highschool are over."

    Those days never existed and for christ's sake I wish IT-types would stop perpetuating the myth.


    Actually, they did exist.

    My first job, in 1980-1982, was as a Power Engineer for Tek Cominco (back then Cominco), and it paid $12 when I started as an Assitant and I was making $22 within a year. Back then, that was more than a wealthy white collar worker made, and even CEOs only made about $40 an hour then.

    When I moved to Seattle, shortly after the tech boom hit, and many people were getting four or five job offers at 100K+ if they left work in one place, in the late 1990s. I remember having a job end, going on vacation to go surf in Santa Barbara, and getting two job offers the week I was surfing, starting work the day after I got back.

    --
    -- Tigger warning: This post may contain tiggers! --
  25. Missing the point by MountainLogic · · Score: 4, Insightful
    The real change in the IT profession is that it will go away. In the early days of electrification, if your company used electricity you would have an electrical engineer on staff to design the system, update it and keep it working. Today unless you have a very unusual need, such as an aluminum plant you have no need for an EE on staff. Same for the early days of the phone system. IT as an internal service must mature to that point. In the mainframe days a whole army of systems analysts were kept busy converting paper spreadsheets into one-off programs. Modern spreadsheet programs have killed that need. Not every company needs a custom accounting program. Sure, if you have a very unusual need there would be no market for someone to write it as a commercial product, but is your company really that much different that you have to write a custom spreadsheet program? So why do you need a custom accounting or MRP program? The business world needs canned programs that the MBAs or logistics folks can use just as well as MBAs now drive spreadsheets. What does IT bring to the table other than overhead? What domain expertise do they bring? The most competitive companies will spend the least on IT.

    The whole wave of off-shoring shows the first phase of this maturation process. If you can spec it you can out source it. If you can our source it then someone can generalize it. Once it is generalized then IT as an internal service goes away. In the not so distant future, IT functions will be turned over to the facilities department and the maintenance folks - same as heat, water, electricity, phones, etc.