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Not Your Daddy's IT Force Anymore

Quill345 writes "The days of high-paying technology-based jobs right out of highschool are over. As writers for ACM report, the skill-sets required for jobs have grown over time. Academia has responded to the evolution with novel programs recruiting women and integrating IT into MBA programs. And as technology finds its way into every aspect of business life, the NSF is creating a grant program to fund service science, a blend of IT into other industries. Researchers at City University of NY are working on an NSF-funded project to infuse technology into Liberal Arts courses taken by students who are in primary tech-producer or tech-consumer majors. What are these crucial modern skills? Knowledge of laws like the DMCA? Interpersonal and group work skills? Experience with different technology platforms? The ability to discriminate between useful and useless information sources?"

21 of 342 comments (clear)

  1. I got a suggestion. by AltGrendel · · Score: 5, Insightful
    How about "Listening to the Engineers, they may actually know what they're talking about."

    That would be a great course to offer "potental" managers.

    --
    The simple truth is that interstellar distances will not fit into the human imagination

    - Douglas Adams

    1. Re:I got a suggestion. by Lumpy · · Score: 5, Funny

      unfortunately that collides with the ideals and principals that are learned in Engineering Interaction 102 and Managing effectively 103.

      Rules for management that is drilled into the students in these classes.

      1 - the engineers are lying.
      2 - the engineers are lying.
      3 - when the engineers are not lying they are covering something up.
      4 - Whatever the engineers say the cost is cut it in 1/2 to get the real cost.
      5 - Whatever the engineers say the time needed is cut it in 1/3 to get the real time.
      6 - if the project fails, the engineers did it.

      These are hard and fast MBA rules to live by. Teaching them to actually listen to the engineers and tech people? are you mad?

      --
      Do not look at laser with remaining good eye.
    2. Re:I got a suggestion. by Retric · · Score: 4, Insightful

      "Engineers and techs are hired to perform some technology-related task. They are responsible to complete these tasks."

      False.

      Projects could work this way if they started with extremely clear goals but most Managers are unable to provide sufficient detail. In the real world Engineers are often asked to provide the idea's, estimated completion time, wait for Management to decide what to do and how many resources they have to work with, and then Engineers to start creating a product. However, the goal keeps changing as new ideas show up so Engineers are often asked to adapt something designed to do X and get it to do Y and Z using old time tables created around different projects.

      Most Engineers understand you need to have marketing sell products and it's a good idea to have the public input on what are important features but filtering public desires though a marketing department decreases the accuracy of such requests. AKA instead of we will only buy it if A..N and we want M..Z marketing says they need A..Z.

      IMO. The most efficient method of managing teck projects is to have teck people, working all other departments involved in the project, create a detailed plain of action which is then vetted though upper management to align it with overall strategic planning. Management then oversees this project to keep things going and keep Engineers focused on creating adequate if not perfect solutions to the problems at hand.

      PS: This is not to say need the same Engineers working at each of the projects stages. The problem is management is unable to determine how complex changing "small details" is so they need to be given the choice between different plains of action instead attempting to micro manage said projects.

  2. Personel Skills by Registered+Coward+v2 · · Score: 5, Insightful

    While technical skills are important, the ability to work in groups, follow orders, and eventually lead groups are what will advance a career. Communications skills are a key component as well. Unless you want to stay a programmer / admin forever, and always be at risk for being replaced by a newer / cheaper model as your skills decay (or are perceived to no longer be up with the latest or simply too expensive); people skills are what will advance your career.

    --
    I'm a consultant - I convert gibberish into cash-flow.
    1. Re:Personel Skills by IAmTheDave · · Score: 4, Interesting
      No thanks. That way is even more precarious than being a technologist.

      That depends. At my last job, managers were respected, and any developer over 30 was seen as past his/her prime and was the first to go. Maybe it's different now, but that wasn't too long ago. Development is seen by many as a young-man's sport (sorry ladies, you do good too) but once you're past a certain age, it is expected that you've moved beyond that point and are looking to management.

      Well, at least that's how it is here on the east coast in the NY/NJ/PA area. I could see it being a different mentality out west.

      --
      Excuse my speling.
      Making The Bar Project
    2. Re:Personel Skills by GoatMonkey2112 · · Score: 4, Informative

      Not true once you get past the .com jobs. I'm the youngest in my group at 32, and nobody is seen as past their prime as far as I can tell.

    3. Re:Personel Skills by bladesjester · · Score: 5, Insightful

      The life is over developer-wise at 30 mentality makes no sense to me. It's about that time that you *really* start to actually know what you're doing and stop making so many stupid mistakes.

      I just don't understand why so many places want to start back at square one every 9 years (if that long) and make themselves completely out of people that are fairly new to the game and make the same mistakes as the people who came in before them when they were their age. There really should be a mix of older and younger people on the team if you have much of a choice because there's a heck of a lot to be said about experience (and I don't just mean experience in a language, but rather in the industry as a whole - knowing what works, what doesn't, and how to get around it)

      --
      Everything I need to know I learned by killing smart people and eating their brains.
  3. Re:Cheaper jobs? by Trigun · · Score: 5, Interesting

    We've seen that tech is being more and more commoditized. Pretty soon, tech jobs will be no more than plugging in parts. We will become plumbers.

  4. Too mature of an indrustry. by jellomizer · · Score: 5, Insightful

    The days of any hack with computer skills are welcomed to Fortune 500 is long gone, or at best is going away quite quickly.

    Companies don't want people who can get the work done, they want people who can get the work done professionally. Well Documented designed to work with their buisness needs, not change their buisness requirements to fit the computer. There are a lot of Highly skilled and well trained college educated Technical Professionals out there. There is little reason to really hire an out of Highschool Techy guy just because he know how to program the buzz words.

    A college degree at the very least shows a minum level of self control and professionalism. At least the person got up most every day to go to class and pass the exams. Vs. Out of High School who just went to school because they were required by law to go. Or a College drop out who just couldn't fit into an environment. Getting a Degree shows the company you are more then just what you want to do.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Too mature of an indrustry. by cavtroop · · Score: 5, Insightful
      A college degree at the very least shows a minum level of self control and professionalism. At least the person got up most every day to go to class and pass the exams. Vs. Out of High School who just went to school because they were required by law to go. Or a College drop out who just couldn't fit into an environment. Getting a Degree shows the company you are more then just what you want to do.

      I'm in a different boat - I have twelve years of sysadmin/networking/security experience, but I can't get large companies to bite as I don't have a degree. What I DO have is 8 years of military experience out of high school. By your logic, that should count, but according to the larger companies, it doesn't.

      If the military doesn't show 'a minimum of self control and professionalism' and required me to 'get up most every day to go', I don't know what does. :)

  5. Things haven't really changed where it counts by MikeRT · · Score: 5, Interesting

    Women are pushed into the workforce instead of being pushed into the kitchen. Instead of breaking the cycle and pushing women to rationally choose what they want, based on comparative advantages and disadvantages, things have just shifted from one sexism to another.

    I'd like to call academic feminists "useful idiots" in that respect, but that'd be letting them off the hook as they have often whole-heartedly promoted the idea that women have no legitimate right to choose a traditional housewife role.

    We aren't much closer to a culture where women choose the lifestyle that fits them. The pendulum has just swung from one extreme to another.

  6. Barrier to entry by texaport · · Score: 4, Insightful
    What are these crucial modern skills?

    Uhhm, aptitude tests in the first place? You want someone with 20 hours a week experience for three or four years while in high school.

    What you don't want is someone who reads a 1" column in Money Magazine of the top growth fields by 2011 and just throws a dart.

    I've seen where nearly 40% of the incompetent tech staff that I worked around in 2001 jumped right into the field of health sciences.

    They shouldn't have been in IT, and the nursing profession (and patients) deserves better -- these folks never "heard their calling."

  7. Experience..... by hnile_jablko · · Score: 5, Informative

    In my 8 years of experience in this industry, the most useful skills have been communication/interpersonal skills. It's strange, I leave a high paying job behind a bar (i make great money now, but made far more working Thurs, Fri and Sat nights in popular watering holes) where I develeped great communication/interpersonal skills. Problem is, most people I commuunicated during work were drunk and wanted something from me. Now I it is usually me wanting something from someone else all the while wishing I was drunk.
    Seriously though, the communication/interpersonal skills are far more valuable. I have seen many people who have no talent or skill in anything technical make it very far while the person with the technical knowledge remains where they are.
    PS. My skills learned from the bar make me a great conversationist, but not being a sycophant I am not afraid to say "NO!" to a manager who has no tech skills, but wishes to impress the client regardless the cost. This has made my career static and somewhat digressive.

  8. Geek crack by a_greer2005 · · Score: 4, Funny
    We will become plumbers.

    As if geeks didnt have enough trouble getting chicks...Now we have to show crack at work?
    Methinks that will not help matters at all!

  9. Does it follow? by Distinguished+Hero · · Score: 4, Insightful

    As writers for ACM report, the skill-sets required for jobs have grown over time. Academia has responded to the evolution with novel programs recruiting women and integrating IT into MBA programs.
    Is it just me, or is this quite the nonsequitur? I can see integrating IT into MBA programs as a potential solution, but how does recruiting women into IT adress the problem? Clicking on the "recruiting women" link leads to an article titled "CMU uses game maker's characters to interest girls in computer programming" which is one of the most condescending ideas I have ever come across.

    --
    Uttering logically derived and empirically supported truths to the disciples of the orthodox establishment.
  10. In addition.... by King_TJ · · Score: 4, Interesting

    I'd say that finding oneself a job where it's even *possible* to do these things is key. For example, I've worked as a computer technician before in jobs where it was taken for granted that I was going to be holed up in the "back room", doing my thing. I enjoyed it, because I was free of much of the "office politics" and could just concentrate on getting the work done. But ultimately, you don't advance that way. You're generally never given an opportunity to lead a group, because nobody in the company views you as suitable for that role. You might get a raise based on your performance, but that's only because they're treating you as a number. "How quickly are we getting broken PCs turned around with this guy working here? Do we have X percentage more capacity to take on additional repairs now?"

    Even after you leave that type of work, it's rough finding something with more room for growth. Your resume says nothing about your potential ability to work with groups or lead one. Several buddies of mine tried to "get a foot in the door" of an I.T. career by starting out on a help-desk or as a PC tech. - and except in one case (the guy got a government job as some type of PC support person), I don't think it gave any of them much of an advantage. If they spent the time as a manager of a retail store, I suspect those skills would have worked just as well for them.

  11. The 7 layers of the OSI model. by Anon-Admin · · Score: 5, Interesting

    That seems to be the first question I am asked in a technical interview. Why would an UNIX admin/manager need to know the 7 layers? 2 or 3 of them, sure but all 7?

    The truth is, The degree does not mean squat! Heck the experience does not even seem to mean anything. If it did (with my 15 years in the field) I would not be asked to name the 7 layers of the OSI model. The certs do not seem to mean anything. So what is left? HR people just call one of there technical people in and have them quiz the new applicant. The technical person seems to take the stance of "Lets prove I am smarter than the new guy" and add questions like "In Linux what is init level 3?" and does not accept "Anything you set it to when you edit the /etc/inittab!"

    More recently I was asked "Where is Apache installed on Solaris 9?" I responded with "The install is a compile time option, so it is where ever you set it to be." I was told I was wrong because the package they get from their packaging department always installs in the /opt dir.

    The issue is that HR departments and hireling managers (non-tech) have no way to judge an individuals skills. They have found that the guys with degrees do not always know what to do, Resumes are faked or fudged, and certs can be made with a good laser printer. What is left? They start to look for people that have experience in just the apps and hardware they have then have there existing guys judge there skills. Is there a better way? I really do not know, although I would start by teaching the general IT people how to interview. It mite make it a little easier.

  12. Unable to Read the "Fine" Article... by shrdlu · · Score: 4, Informative

    How is it possible for anyone to discuss this? The article requires an account on the ACM website. I would have been happy to read it, but both PDF and HTML are unavailable to anyone who doesn't have access. Anyone who has that would do a kindness to the rest of us by posting some of the relevant bits here, please.

    --
    The difference between a Miracle and a Fact is exactly the difference between a mermaid and a seal. (Mark Twain)
  13. Re:It really isn't just Tech... by gad_zuki! · · Score: 4, Insightful

    "Graduate high school, get a couple certs "

    That's pretty lousy advice. Considering you're basing this on your gf's story, maybe the lesson is don't specialize in something you think you don't want to do. Quitting your career because of uninsured people is a silly reason to piss away your experience and education. Who's going to hire someone who willy-nilly has random ethical problems? She comes off like someone who refuses to be part of the environment she chose to work in. What employer wants a flakey person like that? Here's some real advice:

    1. Finish school.
    2. Don't be a martyr.
    3. Become flexible to adapt to different environments.
    4. Have fun and make connections.
    5. Remember a job is a means to an end not an end in itself.

    Also, I disagree that the market is flooded with useless degrees and certifications. Its flooded with people competing with her for that payroll job. The person with payroll experience will win. This is nothing new. Whether or not they have degrees or certs is merely incidental. The entitlement attitude you and your gf have because you just have some degree isn't going to fly. Advising people to stop going to college because of your bad attitude is pretty ignorant and petty.

  14. Unreasonable expectations. by B5_geek · · Score: 4, Insightful

    Things will only get worse for compaines untill they realize that they can't get something for nothing.

    I have been out of work for 6 months, this is an example "Help Wanted" that I recently read:

    Minimum MUST HAVE requirements:
    5 Years Oracle
    5+ Years Windows System Admin
    5 years Help Desk
    5 years Citrix
    7 Years C++, VB, (and a few others)

    Salary Range: $20,000 - $25,000/year (Canadian)

    They are trying to fill 4 jobs with 1 person who would work for $10/hour!

    Computers are my passion, but with many places pulling shit like this I think I'll keep it as my hobby and go look for another career.

    --
    "The price good men pay for indifference to public affairs is to be ruled by evil men." ~Plato (427-347 BC)
  15. Missing the point by MountainLogic · · Score: 4, Insightful
    The real change in the IT profession is that it will go away. In the early days of electrification, if your company used electricity you would have an electrical engineer on staff to design the system, update it and keep it working. Today unless you have a very unusual need, such as an aluminum plant you have no need for an EE on staff. Same for the early days of the phone system. IT as an internal service must mature to that point. In the mainframe days a whole army of systems analysts were kept busy converting paper spreadsheets into one-off programs. Modern spreadsheet programs have killed that need. Not every company needs a custom accounting program. Sure, if you have a very unusual need there would be no market for someone to write it as a commercial product, but is your company really that much different that you have to write a custom spreadsheet program? So why do you need a custom accounting or MRP program? The business world needs canned programs that the MBAs or logistics folks can use just as well as MBAs now drive spreadsheets. What does IT bring to the table other than overhead? What domain expertise do they bring? The most competitive companies will spend the least on IT.

    The whole wave of off-shoring shows the first phase of this maturation process. If you can spec it you can out source it. If you can our source it then someone can generalize it. Once it is generalized then IT as an internal service goes away. In the not so distant future, IT functions will be turned over to the facilities department and the maintenance folks - same as heat, water, electricity, phones, etc.