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Software Makers Lobby EU Against Microsoft

Carl Bialik from WSJ writes "Adobe and Symantec are lobbying EU regulators for action against Vista, the Wall Street Journal reports. Adobe is calling for Microsoft to be barred from building into the OS free software that competes with Acrobat. From the article: 'Adobe and Symantec have told EU regulators that Vista has put them squarely in Microsoft's cross hairs. Symantec is concerned that Vista will direct consumers toward a Microsoft-designed security console, or box that shows what level various security functions, such as an Internet firewall, are set on. The rival company wants to be able automatically to override the Microsoft template with its own design and features, as it has been allowed to do in the past.'"

36 of 324 comments (clear)

  1. Microsoft is doing the right thing by lukas84 · · Score: 4, Insightful

    Actually, i'm with microsoft on this one.

    Symantecs OS invading suite of crappy tools just sucks.
    Integrating PDF generation into applications and office suites ist also a MUST.

    Microsoft is doing the right thing here. And i won't whine for symantec, they just made all the veritas products more sucky.

    1. Re:Microsoft is doing the right thing by MindStalker · · Score: 2, Interesting

      I couldn't agree more. And seriously
      1) Adobe made PDF an open standard, and now they are mad its being used?
      2) Adobe has been sitting on PDF as a money maker for years without much innovation. Time to shake up the industry!

    2. Re:Microsoft is doing the right thing by Antique+Geekmeister · · Score: 4, Insightful

      Whine for them or not, Microsoft has a long history of putting in poor-man's versions of commercial tools to undercut competitors in ways that are illegal for such a monopoly to do. Symantec and Adobe just got handed the same deal that Netscape did, and the authors of the commercial TCP stacks for Windows 3.x.produ

      Andn as far as PDF conversion goes, it's been free as part of PDFcreator for ages. Adobe's commercial versions are in fact more fragile, bulkier, produce less reliable PDF, and have a terrible tendency to stuff your system with "features" that you never asked for. The free PDFcreator, riding on top of Ghostscript's history of robustness and reliability rather than pursuing "business plans" that break features, has been outperforming it in automatic print services for years.

    3. Re:Microsoft is doing the right thing by muffen · · Score: 3, Insightful
      Actually, i'm with microsoft on this one. Symantecs OS invading suite of crappy tools just sucks. Integrating PDF generation into applications and office suites ist also a MUST.


      Symantec wasnt only complaining about their own software, but _all_ security products. They are saying (true or not is a different story) that no other security software except microsoft's own will run well on vista.

      Integrating PDF into apps is a must? Seriously? It took me less than 10 secs on google to find three different free solutions that would add a printer able to create PDF's... but you're with Microsoft on this one... lets lock everyone down to one format that only runs on windows, instead of using PDF which is available on lots of OS'es.

      MS rarely makes the best apps but lots of people use them because they are there, with Windows. I dont like it. I dont like IE and I really really dont like MSN for example. Lets hope it doesnt happen again, I am definately _not_ with Microsoft on this one.
    4. Re:Microsoft is doing the right thing by Scarblac · · Score: 3, Insightful

      So Symantec's tools suck. Fine. But if Microsoft is allowed to integrate an equally sucky version into its OS, it'll win by default, and we'll be stuck with suckiness forever.

      Let Microsoft bring out their own software, very welcome! But as a seperate product, sold in a box. If there's special hooks for it in Windows, they should be openly documented.

      Then, both Symantec and Microsoft will have an actual reason to make a _good_ product!

      --
      I believe posters are recognized by their sig. So I made one.
    5. Re:Microsoft is doing the right thing by daeg · · Score: 2, Interesting

      And you are free, as a consumer, to not use the bundled products.

      Microsoft programmers have said many times on various MSDN blogs that a lot of the undocumented APIs that Norton and others use will be closed in Vista to be replaced with documented APIs. I believe some of the posts even invited software developers to get in touch with them if they haven't found a suitable replacement for a private API that your software used in the past.

      So basically, Symantec sounds like they are being lazy. "I have to change my APIs that I wasn't supposed to use in the first place OOHH NOOOOES!"

    6. Re:Microsoft is doing the right thing by smittyoneeach · · Score: 2, Insightful

      Will someone in England please weigh in on whether it is ironic that MS is in trouble in the EU over free use of PDF, whereas MS engaged in pretty much the opposite behavior in MA over ODF?

      --
      Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    7. Re:Microsoft is doing the right thing by molarmass192 · · Score: 2, Interesting

      Yeah well ... you know what ... screw Symantec and Adobe. They *chose* tie their wares to Windows, they can pay the price as a result. This is what MS does, they've done it in the past, they'll do it in the future. Now they can pay the piper just like Netscape, Real, Corel, Sybase, Citrix, etc ... all had to.

      --

      Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws-Plato
    8. Re:Microsoft is doing the right thing by irishPete · · Score: 3, Informative

      -- You need a license to write to a PDF format.

      This is incorrect. Adobe says you can freely write software that will create PDF format documents as long as you don't break the spec and give them copyright credit on it.

      --
      disk? hmmm... I know I saw it somewhere...
    9. Re:Microsoft is doing the right thing by Daishiman · · Score: 2, Insightful
      You seem to be "for Microsoft" simply because the software lobbyists in question make crappy software, in your opinion.

      Well, let me say I'm not the greatest fan of Symantec or Adobe, but the truth of the matter is that, as the illegal monopoly that it is, Microsoft should not be redistributing the kinds of software it wants to distribute with Vista. Of course Adobe's not exactly in need of charity here, but thousands of ISVs just might not considering developing on a platform which, while proprietary and limiting, is the de facto option for 90% of the users.

      The most important matter in this is that Microsoft will never make any efforts towards making open standards out of whatever files, protocols and procedures their software will make. Embrace, Extend, Extinguish indeed. And that hurts the entire software ecosystem.

      Lastly, this will only help to kill whatever motivations there were for Microsoft to develop adquate interfaces for integrating with other products. Once you have your "Microsoft API of shiny stuff" you can forget about using it outside the context of .NET or whatever technology du jour MS wants to impose.

      There is absolutely no reason, for example, to clamp down Vista's security module. Or have you not heard the Unix world's Pluggable Authentication Module (PAM), Java's SecurityModule class, or hundreds of other modular examples that suffer none of Windows's vulnerabilities?

    10. Re:Microsoft is doing the right thing by 14CharUsername · · Score: 3, Informative

      And you are free, as a consumer, to not use the bundled products.

      And apparently I'm also free to pay for these bundled apps as well. Now tell me why I should pay for Windows Vista + MS Defender and then just not use Defender and but and install Norton? I've already paid for MS Defender why would I buy Norton too?

      This is Netscape all over again. What Symantec is complaining about is that Windows Defender will be installed automatically. If someone installs Norton, Norton will have to disable Windows Defender. Now Windows defender is going to report that "virus protection is disabled". This will make users think that their system isn't being protected anymore and will complain that Norton isn't working.

      MS can't have it both ways. If windows Defender is a seperate product then it should be sold as seperate product. If its a part of windows then it should behave the same as the current XP security center behaves. That is when you install Norton or whatever then the security center tells the user that the system is being protected by Norton and give you its config options.

      MS is basically arguing that Windows defender isn't like the XP security center in that its a separate product so they shouldn't have to allow other companies to alter it. But if its a seperate product why can't it be seperated from windows and sold on its own?

    11. Re:Microsoft is doing the right thing by cosminn · · Score: 2, Insightful

      Symantec wasnt only complaining about their own software, but _all_ security products. They are saying (true or not is a different story) that no other security software except microsoft's own will run well on vista.

      So far that is crap, I've been able to run other security software on the Beta/RC builds of Vista. And if other security products won't work, it will be because of _them_ using undocumented API calls, which MS is under no obligation to support.

      Not to mention, what Symantec is really upset about here is that their entire business model is under threat.

      Integrating PDF into apps is a must? Seriously? It took me less than 10 secs on google to find three different free solutions that would add a printer able to create PDF's

      1. My parents wouldn't have been able to do that, at least not in 10 secs.
      2. ALL other competitors are allowed to have FREE Save-As-PDF functionality (OO, OSX, Writely). However Adobe doesn't want MS to offer PDF support for free. Because of that now it'll take a stupid patch to enable PDF support, as well as XPS (which MS took out also). This is total crap from Adobe.

      ets lock everyone down to one format that only runs on windows, instead of using PDF which is available on lots of OS'es.

      From 2., MS took out XPS support from O12 and will be included in the same patch that enables PDF functionality. They were under no obligation to remove it, they did is as a sign of good faith. They would've probably been sued later because they're promoting _their_ format, but I think they could've fought that battle, since Adobe wants to charge people money for functionality already avaiable for free.

      MS rarely makes the best apps but lots of people use them because they are there, with Windows. I dont like it. I dont like IE and I really really dont like MSN for example.

      I'm with you on this one. Until IE7, I've used only Firefox/Opera on Windows boxes, I don't use MSN for anything, and in all honesty I don't really use Windows. It's my choice, and there are options. Do you honestely think that even if you could remove IE, for example, from Windows, OEM manufacturers would remove it?? If you wouldn't have IE shipped with Windows, how would you get Firefox easily?

      Look at Apple - can you remove Safari? Heck no. I don't like it, so i use firefox/camino.

      I am definately _not_ with Microsoft on this one.

      That's because of a grudge on MS, not because of logical arguments. As much as I bitch about MS, I hate Symantec and Adobe more for the shit they've done with their products, and MS is in a lose-lose situation.

    12. Re:Microsoft is doing the right thing by nine-times · · Score: 2, Interesting

      So Symantec's tools suck. Fine. But if Microsoft is allowed to integrate an equally sucky version into its OS, it'll win by default, and we'll be stuck with suckiness forever.

      That was exactly my thought. I don't like Symantec's software so much anymore, but at least I still have the choice to go with someone else. If security companies are saying that they've been locked out of Vista, that means I'm stuck with whatever Microsoft puts out, and they haven't been known for their success in security. I'm not hopeful about this.

      Let Microsoft bring out their own software, very welcome! But as a seperate product, sold in a box. If there's special hooks for it in Windows, they should be openly documented.

      In theory that's fine: Microsoft and Symantec both make their software, and Microsoft promises to "play fair". The problem is that Microsoft has shown an unwillingness to play fair. If nothing else, Microsoft can get an edge on their software by having a level of cooperation with their OS-makers that no other company can match.

      I'm wondering if Microsoft needs to be broken up as a monopoly, resulting in one company that's forbidden from making software other than operating systems, and one company that's forbidden from making operating systems. Of course, it's a scary thing to undertake, and the US government doesn't seem to currently be in an anti-trust kind of mood, but I don't see how, given the history, we can trust Microsoft.

    13. Re:Microsoft is doing the right thing by jonbryce · · Score: 3, Insightful

      If you tried to sell an operating system today that required a third party TCP/IP stack at extra cost, nobody would buy it. The hassle of installing all sorts of extra bits to make your computer work is very much a thing of the past.

      People need to remember that competition law exists to protect competition, not to protect competitors. Thanks to Microsoft's desire to keep one step ahead of the competition in those areas which matter to their customers, customers have benefited from easier to use software, both from Microsoft, and from alternative os suppliers.

    14. Re:Microsoft is doing the right thing by 99BottlesOfBeerInMyF · · Score: 2, Informative

      Break what law?

      The Sherman Antitrust act in the US. I'm not sure what the antitrust law in the EU is called.

      PDF is an open format.

      Yes, it is. What is your point and what does that have to do with MS bundling a competing format?

      LOL!!! Edumacate urself!!!

      Umm, did you miss your meds today? Take a deep breath and sit down for a while. Maybe later you'll be able to handle reality.

    15. Re:Microsoft is doing the right thing by gutnor · · Score: 2, Informative

      There are always undocumented "feature".
      As for any API, Win32 is the external layer of an onion. The internal layers are also organised sometimes in smaller private "APIs". Most of the time you don't see them and you cannot access them (eg: statically linked) but with in specific area you can call undocumented private function by selecting an entry in a dll or by updating some undocumented memory structure.
      Needless to say that those function are highly susceptible to change from one security fix/patch to another, however in mature area a lot of them are stable and didn't change since a long long time.

      Have a look at how rootkits are implemented. A lot of them use some sort of undocummented "API" at some point.

    16. Re:Microsoft is doing the right thing by tb3 · · Score: 2, Insightful
      Thanks to Microsoft's desire to keep one step ahead of the competition in those areas which matter to their customers, customers have benefited from easier to use software


      Why you haven't been modded +1 'funny' for the comment is beyond me.
      --

      www.lucernesys.comHorizon: Calendar-based personal finance

    17. Re:Microsoft is doing the right thing by 99BottlesOfBeerInMyF · · Score: 2, Informative

      If Microsoft generates PDF's then they will be readable on lots of OS'es with any PDF reader software.

      First, we have no real guarantee they won't intentionally break PDF the same way they intentionally break HTML. Second, I believe the previous poster was referring to XPS, MS's proprietary, patented, closed competitor to PDF, which they are planning on bundling with Vista.

      Either way, you seems very upset abotu things that are not real.

      Nope, you're just not as informed as the previous poster.

    18. Re:Microsoft is doing the right thing by RexRhino · · Score: 3, Interesting

      Not only that, Adobe products create PDFs that don't 100% follow the PDF format, just to introduce slight incompatibilites with non-Adobe software. When you create a PDF in an Adobe product, then try to open it in Open Office (which follows the PDF format perfectly), and you find slight changes, most people will think it is Open Office's fault and not Adobe.

    19. Re:Microsoft is doing the right thing by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      Seconded. If you make a standard open (PDF) you should expect people to integrate it with other apps. Adobe have shot themselves in the foot with this.

      If you publish a free recipe for cheese, you should expect the telephone company to start illegally bundling it with your phone service too, huh?

      This isn't about open standards, this is about illegal, anti-competitive bundling to drive competitors out of a market, regardless of whether or not they have a better product. Which is better PDF or XPS? Which one will you be forced to pay for creation tools with every time you buy a machine bundled with Windows? This is a clear cut case of MS breaking the law.

    20. Re:Microsoft is doing the right thing by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      And OS X. Oh, and OpenOffice.org.

      In this analogy Apple is the supermarket and the Open Office team is the convenience store. They can bundle anything they want because they aren't a monopoly providing you a monopoly service. If Apple bundles PDF and you don't want it, buy a Dell or a Lenovo. If the Open Office team bundles PDF, buy Wordperfect or download Koffice. If MS bundles it, you're screwed, because most software only runs on Windows and it is not practical (economically) for most people to switch according to the ruling of the courts in the US and EU.

      If I publish a recipe for cheese I expect people to do what they like with it unless my licence says otherwise. Find me the clause in the PDF spec licence which says it can't be integrated with an OS.

      Show me the clause in the PDF license that says I can't save it to a CD-ROM and then stab people in the head with it over and over and over again until they are dead. It doesn't need to be in the PDF license it is encoded into criminal law in the Sherman Antitrust Act that you cannot tie a monopoly product and a product from another monopoly and there is 100 years of precedent that says bundling is a form of tying.

  2. So M$ bad Apple good, eh? by MuNansen · · Score: 2, Insightful

    The things Apple continually receives praise for and advertises about, included applications and higher security, Microsoft gets sued over. Yeah, that's fair.

    1. Re:So M$ bad Apple good, eh? by yo_tuco · · Score: 2, Informative

      "The things Apple continually receives praise for and advertises about, included applications and higher security, Microsoft gets sued over. Yeah, that's fair"

      When you are deemed a monopoly, you have to play by different legal rules.

    2. Re:So M$ bad Apple good, eh? by nine-times · · Score: 2, Insightful

      It's not an incoherent position. I would claim very strongly that OEMs should be free to bundle whatever software they like. If Dell wants to offer a security suite and PDF generation program bundle, pre-installed on delivery, I don't think anyone would complain. In fact, Dell does exactly that. The only difference is that Apple makes the software that they bundle with their systems.

      Make no mistake-- iLife is commercial software. Last I checked, it was $80. Apple has also had a history of bundling non-Apple commercial software when they thought it was suitable.

      Microsoft, on the other hand, has forced Dell to bundle additional Microsoft products on Dell machines, as well as making attempts to prevent Dell from bundling alternatives to Microsoft software. That's quite a different circumstance. One instance is a company deciding to use their own home-brewed software in their own devices, while the other is a company using its market position to force other companies to use its software and only its software.

  3. silly, by joe+155 · · Score: 2, Interesting

    They must know the words "anti-trust" by now. I just hope that the fine which they are given if they actually go ahead with this actually constitutes more than they made on this. There is no excuse for attempting to keeping rival companies at a disadvantage - they already have all the OS market.

    --
    *''I can't believe it's not a hyperlink.''
  4. Symantec has no argument by zymano · · Score: 2

    Operating systems should be secure and should come with a firewall.

    I can understand adobe's reasoning.

    1. Re:Symantec has no argument by 99BottlesOfBeerInMyF · · Score: 2, Insightful

      Adobe said PDF is an open standard and anybody can make a reader/writer for it if they want. Now that Microsoft has, they're trying to renege on that and say it's proprietary? Doesn't work that way, Adobe.

      PDF is an open standard. Anyone can make a reader and writer for it. The recipe for cheese is open too and anyone can make and sell cheese. So you don't mind if the electric company (a monopoly) raises your rates by $20 a month and gives you some slightly sub-par cheese do you? And you don't think cheese sellers have any legal right to complain that the electric company is abusing their monopoly to put them out of business do you?

      PDF is an open standard. MS is welcome to make PDF creation tools and XPS (PDF competitor) creation tools. They're even welcome to bundle those tools with the mice they sell, or with Halo 3. What they are not free to do is bundle them with anything they have a monopoly on, including Windows, just as they are not legally allowed to bundle anything else with Windows for which their is an existing market. It has nothing to do with how open the format is.

  5. See: Irony by BrianRoach · · Score: 3, Insightful

    "Security" software companies only exist becuase ... windows didn't have or provide adequate security. Or due to bugs in the OS which were exploited. They're basically parasitic entities.

    Now MS is trying to fix this with Vista.

    So basically, the logic being put forth is: Our business model is based on your inability to put out a secure product. Your attempt at putting out a secure product is going to break our business model, and thus our business.

    - Roach

    1. Re:See: Irony by muffen · · Score: 2, Insightful

      It's more like: Oh, Security Software vendors are making lots of money, lets see, we block everyone except ourselves from accessing certain parts of the OS, buy a cheap AV vendor and integrate their software into the OS, charge a yearly fee for keeping it up to date, and then everyone will have to use ours because all other security vendors won't be able to run properly.

  6. Waste of resources by toounknown · · Score: 2, Insightful

    The most frustrating thing to me is that Microsoft cannot even get the basics of their OS working right. All the security holes, inefficiencies, bloat etc. keep getting worse, yet instead of working on the real problems, they continue to tack on more proprietary stuff to suck in consumers. The UI problems with Vista are bad enough. If you include the nasty slow network stack (3rd parties are now offering network cards to bypass the mess to improve performance), nag-ware as opposed to proper security, etc. I think Microsoft is going to loose more than the respect of software developers. Looks like just another closed platform.

    --
    Those people who think they know everything are a great annoyance to those of us who do.
  7. It's just going to get worse by Random+BedHead+Ed · · Score: 3, Interesting

    It's only going to get worse for companies like Symantec and Adobe. Building software on the Windows platform brings the advantages of a large market. The disadvantage is that Microsoft is not in the business of creating a platform for developers, they're in the business of selling software licenses. The licenses get sold because people are addicted to the platform, not because people can protect it with Symantec products.

    And Adobe's complaints really surprise me. OS X has been able to export anything to PDF - a relatively open format - for years, and I can do the same thing on KDE.

    Windows is a shaky foundation to build a business on - albeit a potentially profitable one until Microsoft decides to assimilate your functionality.

  8. Not fair by radu.stanca · · Score: 3, Interesting

    PDF is a public format(anyone may create applications that read and write PDF files ), OO.org can export to pdf, why M$ should not be allowed to use it?

  9. Re:Killing themselves off.... by kripkenstein · · Score: 2, Interesting

    Microsoft is going to have to learn that it needs to try to work with the companies that make software for their systems.

    No. This is a basic fallacy, the "Windows ecosystem", of various ISPs making money off of stuff that runs on Windows. This is not how things actually work.

    What actually goes on, is that Microsoft treats the ISPs as unpaid employees working on 'market-testing' projects. Adobe make money off of PDF stuff? Then Microsoft will add PDF tools to their OS next time around. Somebody has a business model around a web browser? Enter IE. And so forth. Basically, if an app becomes popular, Microsoft create a similar app and bundle it into the OS; if it doesn't become popular, Microsoft never lost any money on development. A perfect win-win for Microsoft.

    ISPs may have a 'window' (apologies) of time to make some money off of proprietary software for Windows before being ousted by Microsoft. But this is a big gamble to make; I'm amazed that people still try this.

    The only sustainable way to make money off of Windows-related software is one of the following: (1) rely on the law to prevent Microsoft from bundling a replacement into the OS (but who can rely on that?), or (2) make a product that Microsoft would NOT want to bundle, but would like to make money off of, separately from Windows (e.g. a database). Yet even in this case, it is clear that your odds are not favorable (witness Wordperfect).

    There is a reason that most popular apps for Windows are either Microsoft-written or OSS (IE and Firefox, IIS and Apache, etc.). If the app can be bundled into the OS, you won't make money off of it. So you can only exist if you don't expect to make any money.

    Adobe, prepare to have to change your business model.

  10. Re:You guys don't get it. by marnek · · Score: 2, Informative

    Get your facts straight. The reason Microsoft created their own file format is that Adobe tried to sue them when they included "Save as PDF" capabilities in Office 12. Despite being the most requested feature in Office by far, Microsoft was forced to remove it and make it an optional free download.

  11. DOJ is doing nothing so you need the EU by EmbeddedJanitor · · Score: 4, Informative

    It seems crazy that a dispute between two US companies is being settled due to EU law. The US has very similar laws in this area, yet the DOJ has proven that they are doing nothing useful about curbing MS.

    --
    Engineering is the art of compromise.
  12. DID YOU READ THE ARTICLE??? by xanders · · Score: 2, Insightful

    Did anyone who responded to this article actually READ the damn article? MS isn't offering PDF creation in Vista - AT ALL!!! They should, as *nix and OS X have done for years, all OS's should have Print/Export to PDF built into the OS. HOWEVER, MS is planning on releasing Vista with an MS homegrown "PDF Killer". As the MS Office suite moves to XML based file formats, they are building a PDF-Like file export into Vista called XML Paper Specification (or XPS). So all you happy like MS lovers chiming in on this little article, and how MS is entitled to include PDF in Vista since it's an open standard are going to be in for a bit of a surprise when your files come out as "MyHomework.xps".

    But then, anyone with half a clue is going to be using OpenOffice anyway - and exporting to PDF wont be a problem. Suck on 'em apples Micro$cum! I don't have a problem with MS adding features, and improving file formats. I have a problem with MS forcing your hand and making it difficult to choose something other than MS only solutions. That's what all the anti-trust legal battles were about, and Redmond keeps pushing forward.

    It's always fun to see how people are willing to get all riled up about things they won't bother to understand.

    um, but yeah ... I agree on the Symantec=crappy part.