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Opening Zune Sales Flaccid

An anonymous reader writes "As 'Black Friday' approaches and consumers line up for the Playstation 3 it looks like Zune has become an afterthought. Despite months of hype, opening Zune sales are only so-so. While Zune did reach the top 10 on Amazon's Top 25 list for electronic product sales on its first day, it quickly fell below the top 15 and continues to drop. Six separate iPod models now outsell it as well as SanDisk's e250 player. In-store sales are not much better."

91 of 451 comments (clear)

  1. Welcome to the social? by LostCluster · · Score: 4, Funny

    Hello from Seattle. Hello? Anybody here?

    1. Re:Welcome to the social? by Anonymous Coward · · Score: 5, Insightful

      If it wasnt for slashdot, i wouldnt even know what a zune is.

    2. Re:Welcome to the social? by Technician · · Score: 2, Interesting

      Hello from Seattle. Hello? Anybody here?

      Seattle is fine with lots of people, traffic jam problems, beautiful countryside, the sound, etc. A short ways East in Redmond might be a diffrent story.

      More seriously, Yet another incompatible lower feature format.. Get a clue. Trading very restrictive DRM in another incompatible format for a taste of Wi-Fi is not a selling point.

      The only selling point for middle school kids is there is no DRM on photos. They can be transfered wirelessly. This is the hot new way to share porn.

      Parents and teachers are not ammused.

      --
      The truth shall set you free!
    3. Re:Welcome to the social? by yo_tuco · · Score: 3, Interesting

      "Soon they will be changing it to 'Goodbye from Seattle'"

      If you are Matt Jubelirer, product manager for the Zune project, you are probably Sleepless in Seattle right about now.

    4. Re:Welcome to the social? by countach · · Score: 5, Insightful

      To be outsold by iPod is to be expected. To be outsold by Sandisk is a spanking.

    5. Re:Welcome to the social? by The+Great+Pretender · · Score: 2, Insightful

      Actually the wife and I have the Sandisk e270 and an 4gig iPOD nano. We both argue over the Sandisk, the nano is the consolation prize.

      --
      A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
    6. Re:Welcome to the social? by ksheff · · Score: 2, Interesting

      true. I think I'd get a Neuros DAC instead. At least it can record WAV files from line input and has 80G of storage for the same price.

      --
      the good ground has been paved over by suicidal maniacs
    7. Re:Welcome to the social? by Korin43 · · Score: 2, Funny

      I guess their whole "Let's not let anyone know anything about the Zune" campaign worked too well..

    8. Re:Welcome to the social? by Technician · · Score: 2, Informative

      Does it support any non-DRM audio formats?

      It's an MP3 player. It also supports the MS Plays for Sure format, but that is a seldom used feature.

      --
      The truth shall set you free!
    9. Re:Welcome to the social? by The+Great+Pretender · · Score: 4, Informative
      The Sandisk has the option of DRM or just using it as a drag and drop drive with no DRM. We use the later and just drag and drop. I didn't even install the Sandisk software until I decided to update the firmware and I've never used the software since then, still drag and drop. It's a simple toggle in the software of the device under USB Options. All I use is MP3 format (192kbps) on the Sandisk, but I know that WMA works and from experience I know that M4a doesn't (iTunes ripping for the nano). I understand that it should work with WMA and the WMA DRM, but never used those. Any other formats are beyond my knowledge or experience.

      Sound wise they're both the same to me, I'm no audiophile and I don't think I need to be for this, it's an MP3 player that goes in my pocket. As an everyday user the software on the device is pretty much the same, I'm not going to quibble over the little things. A nice thing on the Sandisk is that a quick press of the power button takes you back to the first screen from where ever you are. The screen is bigger on the Sandisk compared to the nano we have (I don't know if they changed with the last revision). Also the Sandisk has the FM tuner which makes a huge difference down the gym when watch the TV's, the nano doesn't. The sizes are equivalent to me, I don't care about a few millimeters here or there and the Sandisk has an overall better solid feel as it's slightly heavier. However, the controls on the Sandisk are not as good as the nano, the nano definitely wins out there (except for the blue light), but I pick an album and put the thing in my pocket, so tactile control feel is not that important to me. Both require USB charging, unless you pay the cash for the external chargers. The biggest plus to the Sandisk is no software required. As long as I have the cable, in the mode I have it (no-DRM) it acts just like a USB drive with the computer.

      All this is just my opinion, based on my preferences for using the two players. Other people will think differently, obviously. Oh, and I've not had any problems with lock-up on either.

      --
      A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.
  2. First pun! by neuro.slug · · Score: 5, Funny

    Let's hope this product is zune to be forgotten!

    /me ducks barrage of tomatoes

    1. Re:First pun! by maeka · · Score: 3, Insightful

      I don't believe this first generation Zune, adapted as it was from an existing player, is meant to be anything more than a placeholder, a foot in the door. The really interesting battle, IMHO, will be the second generation Zune against whatever iPod exists when it comes out.
      Low sales, if anything, give Microsoft a chance to work out Zune Marketplace bugs, while treating the paying public like beta testers, which is their style. Higher sales would just mean the possibility of more angry customers during this trial run.

    2. Re:First pun! by h4rm0ny · · Score: 3, Insightful


      That may be, and I don't know much about MP3 players, but I do know that first impressions count. If this is their strategy, then bad move Microsoft.

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    3. Re:First pun! by dangitman · · Score: 4, Funny

      The second-generation zune will come in a new color, Golden Shower, which is sure to be much more popular with fans of watersports. New catchphrase: Do I Hear Rain?

      --
      ... and then they built the supercollider.
    4. Re:First pun! by davidmcg · · Score: 2, Interesting

      To say that poor sales are not disappointing is just trying to spin a bad situation. You should get a job working for Tony Blair :) Simply put, a poor launch can do bad things for the Zune name. Look how Netscape's reputation was permanently damaged after the release of Netscape 6.0. The people who were holding out from IE finally made the switch and never looked back until Firefox. Microsoft needs to fix its mistakes quickly and get this thing selling and getting positive reviews that don't sound like they're paid for by MS. A lot of the positive reviews look like paid postings and seem to follow a similar format: - assuming anyone who does not like the zune is a mac zealot - how brown looks really good when you see it for yourself - how cool it is to send music to your friends - how the video screen makes things look better (that I do agree with - although a higher resolution would be better) - It *will* be even better with firmware updates (I'd rather compare it to what's there now rather than what may or may not happen in the future)

    5. Re:First pun! by jcr · · Score: 4, Insightful

      Let's hope this product is zune to be forgotten!

      "Origami". ;-)

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
    6. Re:First pun! by hazee · · Score: 4, Insightful

      "...I don't know much about MP3 players, but I do know that first impressions count."

      You're kidding, right?

      "No wireless. Less space than a nomad. Lame."

      Ring any bells?

    7. Re:First pun! by MacJedi · · Score: 4, Interesting

      True, but that was Taco's first impression. I'd be willing to give h4rm0ny more credit. ;)

      --
      2^5
    8. Re:First pun! by Atlantis-Rising · · Score: 2, Insightful

      That has jack-all to do with the fact that they're a monopoly (in office and OS software, not MP3 players, by the way) and everything to do with the fact that they have a lot of money.

      Their being a monopoly elsewhere has very little direct impact on this product, just like it has very little direct impact on the Xbox 360 or on MS' hardware business. (Are they still doing that?) All their monopoly (and busines in general) does is FUND these ventures. Any other large company could do the same thing- Sony, for example.

      --
      "It is possible to commit no errors and still lose. That is not a weakness. That is life." -Peak Performance
    9. Re:First pun! by h4rm0ny · · Score: 5, Insightful


      Why thank you. ;)

      To answer the post though, I was talking about the market's first impressions as opposed to mine or Taco's. Quite frankly if the market shared my first impressions, they would achieve the first ever recorded negative sales figures in history. However, the iPod actually did quite well to begin with. There was an initial lag period when it first came out during which it sold moderately well, but then after about eight months it began to rise hugely. Now this could sound reassuring to the Zune lovers (are there any outside Redmond?), but with the iPod, Apple were breaking fairly new ground. MP3 players weren't as prevalent as they are today and nothing quite like the then new iPod was. So that lag time is the technology gathering acceptance, filtering into public awareness, etc. That work is done now and . The Zune is treading old ground and ought to start off with an advantage because of that. But from this story it isn't exactly taking a big chunk of those who are buying their first MP3 player. Furthermore it's trying to break into a very established market whereas the iPod had territory which, if it was fooling around with boys, still had its virginity intact for a little longer. But Jobs has popped that particular cherry and is now in a pretty steady relationship. If the Zune were to steal the girl as it were, it would need to have done better than this.

      It has the backing of Microsoft. It probably wont die. But it's not going to be anything amazing and the one good feature it has is crippled with DRM. Others will replicate it soon enough and hopefully in a better way. As phones, PDAs, MP3 players et al., become more and more integrated, there's not going to be a future for an MP3 player that boasts "Hey, I can do wireless."

      IMHO, of course. ;)

      --

      Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
    10. Re:First pun! by bitt3n · · Score: 5, Funny
      Opening Zune Sales Flaccid

      there goes their chance to penetrate the market.

    11. Re:First pun! by Karlt1 · · Score: 2, Informative

      The huge difference between the XBox introduction and the the Zune introduction was that the XBox was at least considered as good as the Playstation and never got the negative reviews that the Zune has been getting. But don't forget that the playstation 2 is still outselling the XBox and the XBox 360 according to Joystiq.com.

  3. this product... not so much by yagu · · Score: 5, Insightful

    I think (just my opinion) with all of the up-front hype and the resulting "flaccid" initial sales figures, Microsoft may have offered up a pretty big loser. Why? Because so much about the Zune and (some of) its features depend on the social network aspect to achieve functionality, and that won't happen with this slow of a ramp.

    The flip side, also not good, is that with the slow uptake, the disappointing lack of ability to really use the wireless (because of a dearth of "others") will generate a viral, grassroots word of mouth ripple discourageing potential "others" to buy.

    Now slap on the silly DRM, the incompatiblity with almost everything else, the silly purchase plan (float MS a loan anyone?), this product is going nowhere fast. In some ways, too bad, it actually looked to have a certain coolness, but Microsoft forgot and left too heavy a signature...

    Maybe the good news out of all of this is the added prompting for makers like Apple to be more aggressive rolling out things like wireless, etc., though it looks to me like Apple has titrated their rollout almost perfectly.

    1. Re:this product... not so much by znu · · Score: 5, Insightful

      Listening to music can be social.

      Jobs on Zune's sharing feature:
      I've seen the demonstrations on the Internet about how you can find another person using a Zune and give them a song they can play three times. It takes forever. By the time you've gone through all that, the girl's got up and left! You're much better off to take one of your earbuds out and put it in her ear. Then you're connected with about two feet of headphone cable.
      Jobs gets this stuff. Think this through. Compare the Bill Gates solution (have people navigate through menus and beam music to other people's players across the room) with what Jobs is proposing. With what Jobs proposes:
      1. You've creating physical intimacy through close physical proximity.
      2. You're listening to the same song at the same time. It's a shared experience. That isn't necessarily so with the Zune approach.
      3. You both have an ear free, so you can actually talk.
      Now, there are comments in response to this Jobs quote all over the Internet to the effect of "I don't see the point, you can do the same thing with the Zune." I suspect astroturfing, because the point is obvious: this Zune feature, the only thing is has going for it, is a complicated technological solution to a problem that people have solved in better ways without the technology.
      --
      This space unintentionally left unblank.
    2. Re:this product... not so much by avajcovec · · Score: 5, Interesting

      I agree. The other thing I don't understand is that all of the commercials show the Zune with a "Connecting..." screen. I've seen it about 5 times now and all it makes me think is that this thing takes forever to connect! Not how I want to spend my time. You would think they'd at least have one shot of "Transferring Song..." or somesuch.

    3. Re:this product... not so much by RahoulB · · Score: 3, Insightful

      There was another Jobs quote a few years ago about other players copying the white earbuds ... he said something along the lines of "when the girl sees that it's not an iPod she will think you're a fake".

      I love the way he understands that making a gadget that sells is nothing to do with tech but instead all about pulling the ladies.

    4. Re:this product... not so much by dangitman · · Score: 2, Funny
      The one problem I can see with that is the transmission of ear infections.

      Like Phil Collins, for example?

      --
      ... and then they built the supercollider.
    5. Re:this product... not so much by Elbowgeek · · Score: 2, Funny

      This calls to mind an interview with Gates on Letterman, in the mid-late 90s after Gates finally acknowledged that just maybe the Internet was going to be the future. He was extolling the wonderful things the 'Net could do for us: provide news, sports coverage, weather and music streaming. Letterman shot back that he could do that now: "It's called a radio." It brought peels of laughter from the audience and threw Gates completely off his game. Brilliant.

      --
      Who is this delectable creature with an insatiable love of the dead?
  4. Coming in at #83 by Celt · · Score: 4, Insightful

    Its Zune, on Amazon's top 100 products
    Fantastic work their Microsoft, beaten by even iPod cases and cheap ass dvd players :)

    --
    "WebTV: bringing the Internet into the shallow end of the gene pool since 1995" - Martin Bishop
    1. Re:Coming in at #83 by MojoStan · · Score: 3, Interesting
      Doesn't anyone bother to fact-check before modding a troll "Insightful?" The brown Zune, which trolls are ridiculing without seeing it in person, was at #83 (now #78 (1:15pm PST)). The black Zune is at #24.

      Yes, Zune sales appear "flaccid," but you don't need to resort to Michael Moore tactics to make your point.

      --
      TO START
      PRESS ANY KEY

      Where's the 'ANY' key? I see Esk, Kitarl, and Pig-Up...

  5. Soooo.... by Anubis350 · · Score: 3, Funny

    Just goes to show, Apple knows hard and black is the way to go!

    --
    "goodbye and hello, as always" ~Prince Corwin, from Zelazny's Amber series
  6. Well, I'm sure surprised. by jcr · · Score: 5, Insightful

    Frankly, I'm amazed that the thing got into the Amazon top ten list at all. I wonder how many units you have to sell in a day to get on that list, and just how many of those units were Evil Empire minions buying one for the team?
    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
    1. Re:Well, I'm sure surprised. by jcr · · Score: 2, Funny

      Go do something more meaningful than shilling for a multi-million dollar company.

      What do you think you're doing, sunshine? Does astroturfing for Microsoft pay better than sweeping floors at the mall?

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
  7. A product no one wanted by ConfusedSelfHating · · Score: 4, Interesting

    It was almost as if Microsoft said "Let's throw millions of dollars at a market and see if we can get a piece of it." The fact that it was trying to enter a market that is already flooded with similar products doesn't help. The fact that the Zune is incompatible with Microsoft's music files doesn't help.

    This is not to say that Microsoft should stay out of consumer electronics. The Xbox 360 has a good chance of being the dominant console this generation (outside of Japan). The Zune just happens to be a waste of time and money.

    1. Re:A product no one wanted by Overly+Critical+Guy · · Score: 4, Insightful
      This is not to say that Microsoft should stay out of consumer electronics. The Xbox 360 has a good chance of being the dominant console this generation (outside of Japan).

      Not if the reviews of the Wii are any indication...
      --
      "Sufferin' succotash."
  8. Most Microsoft products suck in first release by Animats · · Score: 3, Insightful

    This is normal for Microsoft. The first release of a new product never does well. Windows 1 was terrible. Early versions of Excel weren't competitive with Lotus 1-2-3. The original Internet Explorer was lame. It took three years before ".NET" made any sense. Direct-X was terrible in its early versions. The original Xbox worked but was a huge money drain on Microsoft.

    Then Microsoft fixes the problem. Each new release gets better. In time, the competition is crushed.

    1. Re:Most Microsoft products suck in first release by theurge14 · · Score: 2, Insightful

      Microsoft Money never crushed Quicken, and after all these years Internet Explorer is playing catchup to an open source browser. Perhaps things aren't exactly the same as they used to be.

    2. Re:Most Microsoft products suck in first release by jcr · · Score: 4, Interesting

      Microsoft Money never crushed Quicken
      Actually, the story of how the Empire tried to eat Intuit's lunch is quite an interesting one. They pretended they wanted to buy them out, crawled all over the place ostensibly for their "due diligence" for the buyout, and then went off and wrote an app implementing Intuit's product plan for Quicken 4. When Intuit realized they'd been had, they jumped one product generation, and went ahead with what they'd planned to do in Quicken 5. MS Money hit the streets just a couple of months before Quicken got their next version out.

      Over the next year or two, MS tried the usual trick of bundling their product with the OS to try to kill Intuit, but that just convinced the customers that MS Money was a throwaway. Also, financial records are something that you REALLY don't want to leave up to a microsoft product. I know accountants who still use Lotus 123 because they don't trust Excel.

      -jcr

      --
      The only title of honor that a tyrant can grant is "Enemy of the State."
  9. Just another crappy MP3 player by flyingfsck · · Score: 2, Insightful

    People have already wizened up to MP3 players. The popular ones don't have proprietary file formats, have a USB mass storage connection and a FM radio. Zune fails on all counts.

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:Just another crappy MP3 player by astrosmash · · Score: 3, Interesting

      Of the 14 million people who bought iPods this quarter (150,000 per day), the vast majority of them couldn't care to purchase the FM radio option, don't care about file formats (as long as it plays their existing MP3s), and don't use their iPod as a generic mass storage device.

      Although I rarely use it, I agree that the mass storage feature is nice to have when you need it; I can't image how an MP3 player could ship without it.

      Some techies seem to waste a lot of time fretting over issues such as file formats, DRM, and technical specs. Meanwhile, everyone else is too busy enjoying their music to give a rats ass.

      --
      ENDUT! HOCH HECH!
    2. Re:Just another crappy MP3 player by TheRaven64 · · Score: 2, Informative

      Yes, I know iPods use USB. But they require a dock and aren't mass storage devices out of the box.

      They don't require a dock, but they do require a cable with a dock adaptor at one end (the dock connector has USB pins, among other things). Third party manufacturers also produce adaptors, and the pin-outs of the dock connector are available if you want to create your own.

      They also can't be connected to other USB storage devices for file transfers.

      They show up as mass storage devices on any computer that recognises their filesystem. The OS X ones are formatted as HFS+ and the Windows ones are FAT32, so only the Windows ones will work with Windows.

      They also can't be connected to other USB storage devices for file transfers

      This is a limitation of USB. Unlike FireWire, it is a client-server bus, so one device has to act as the host. Some digital cameras can do this, and you can plug an iPod into these. With FireWire, it was easier since every device was a peer and could talk to any other FireWire device.

      --
      I am TheRaven on Soylent News
  10. Flaccid? by smartin · · Score: 5, Funny

    You mean Micro and Soft?

    --
    The difference between Canada and the USA is that in Canada healthcare is a right and gun ownership is a privilege.
  11. Microsoft and hardware by arth1 · · Score: 2, Insightful

    I spot a pattern with Microsoft releasing hardware. They do it late, they make big and clonky hardware, and they tie it to their operating system.
    Exhibit 1: PocketPC. It flopped twice before taking off, and by then, it was too late, because the PDA was already a sinking star and most people needing the functionality bought smartphones instead. There was no way that a HUGE and clumsy PocketPC device of ~year2000 was going to compete with the dapper Palm V/Vx, and it didn't. Too big, too mediocre, too late.
    Exhibit 2: Microsoft Phone. Anyone remember those? Wireless landline phones which hooked into your PC and gave you an on-screen warning about who was calling and a summary of all calls. Well, the thing was HUGE, could only be used with certain PCs, and flaws like someone rebooting a PC tossing people off-line. And by the time it came out, most phones already had all that functionality built in to the phone. The MS phone didn't have a display, the competition did. Too big, too mediocre, too late.
    Exhibit 3: Zune. Compare this to the iPod Nano or Sony Ericsson Walkman phones. It's too big, too mediocre, too late.

    There's other examples of failed MS hardware too, like tablet PCs (which were re-launched no less than THREE times before finally finding a niche). The only MS hardware I can think of that has achieved some success are the keyboards and joysticks (although I would think Logitech holds a much bigger market share).

    Regards,
    --
    *Art

    1. Re:Microsoft and hardware by Joe+The+Dragon · · Score: 2, Informative

      Windows mobile is big now days.

  12. Re:Zune's Problem IS......Balmer by DAldredge · · Score: 3, Interesting

    Then why is the iTunes store so popular?

  13. Battle Hymn of the Republic, re-updated by Ninjaesque+One · · Score: 2, Funny

    Mine eyes have seen the glory of the coming of the Zune;
    It is trampling out the storage where the Costless Tunes are store'd,
    It hath loosed the flaccid lighting of its terrible short release;
    Its songs are marching out.

    Glory, glory, hallelujah!
    Glory, glory, hallelujah!
    Glory, glory, hallelujah!
    Its songs are marching out!

    I have seen it in the watch-fires of a hundred wary bands!
    They have builded it an altar in the circling doom and damp;
    I can read its righteous screen by the dim and flaring lamps;
    Its songs are marching out.

    (chorus)

    I have read a fiery gospel written in burnished rows of plastic;
    "As you deal with my develop'rs, so with you my grace will deal,"
    Let the Ballmer, born of spittle, kill the serpent with a chair;
    The Zune is marching out.

    (chorus)

    In the beauty of the birch, Linus was born across the sea;
    With a glory in his boxen that transfigures you and me;
    As he hacked to make boxes holy, let us code to make Windows free;
    While the Zune is marching out.

    (chorus)

    It is coming like the glory of the storm upon the farm-er,
    It is Horror to the drummer, it is Destruc'shn to the bass,
    So the world shall be its crypt, and the soul of Jobs its David;
    The Zune is marching on.

    (chorus)

    (if you're wondering why it's re-updated, go look at this:
    http://en.wikipedia.org/wiki/The_Battle_Hymn_of_th e_Republic%2C_Updated

    --
    Ninjas and pirates. How piquant.
  14. More proof there's more to the iPod than marketing by theurge14 · · Score: 4, Insightful

    Sure, we all understand nobody likes the king of the hill, no matter if it is deserved or not.

    But I hope this helps put to rest the continued notion that iPods only sell so well only because they are a marketing gimmick or some status symbol only to be worn to look 'cool'.

    The iPod is, for years now, been a well designed and well executed product. The scroll wheel introduced with the first iPod minis soon appeared on the complete iPod line when everyone including Apple realized it is what seperates it from all the other mp3 player interfaces. Well, it did until Zune and many others tried to imitate it.

    The iTunes interface won over many converts from Winamp and Musicmatch Jukebox before they even owned an iPod. Simplicity and power won over again. The iTMS isn't the best selling store by accident.

    Sure, the iPod is hyped, but perhaps it is for a good reason. People aren't dropped hundreds of dollars because they're stupid. At least for not this long and for this many years and different iPod models. Has there been a single iPod model that flopped?

  15. Re:That's what happens by Andrew+Kismet · · Score: 4, Insightful

    -shakes head sadly- They said that when the original XBox was launched. Maybe you're right, mp3 players are a far more saturated market than consoles, and the death of the Dreamcast provided a wonderful stepping-stone with an epitaph engraved on it for them to launch from, but remember: Microsoft HAS and WILL CONTINUE to "crowbar into other markets as the fancy strikes them."
    They're just THAT huge.

  16. MS Marketing "pulled a brown Zune" by hmbcarol · · Score: 4, Funny

    The work "Zune" may enter the lexicon as a word akin to Edsel or Pinto.

    I heard a guy at work yesterday mentioning Sony's battery recall and commenting they "pulled a brown Zune" in terms of their marketing failure to deal with the problem correctly. (Brown being the least popular color for the Zune).

    Think of the uses... "The Republicans got handed a Zune in the last election".

  17. Re:Palm, anyone? by Knuckles · · Score: 2, Funny

    Where are PDAs? Haven't seen one in ages.

    --
    "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
  18. here's the thing... by spirit_fingers · · Score: 5, Insightful

    The really frustrating thing about the Zune is that it is essentially a terrific product. The problem is Microsoft's insistence at putting the interests of vendors first and the interests of their customers a distant second. If they'd only let the damn hardware do all it could do, the thing would be selling like hotcakes. The Zune's wi-fi capability COULD let you share whole playlists, and COULD let you be a DJ and stream to several Zunes simultaneously, and COULD let you share music without wrapping it in arbitrary DRM and COULD let you sync it with a PC without a cable. It could also let you use it as a hard drive and let you sync it with a Mac or a Linux box. But no. Instead, Microsoft's DRM tightassness won't let the Zune be all it could be and what we have now will go down in history as the Bob of music players.

    1. Re:here's the thing... by astrosmash · · Score: 2, Insightful

      If Microsoft wants to sell copyrighted music they have to do what the copyright holders want. That's where the crippled hardware and DRM comes from. And unlike Apple, Microsoft cannot negotiate from a position of strength; they will do what they're told, or they won't have a music store. Microsoft even went so far as to give Universal $1 from every Zune sold. Pathetic!

      I hate how virtually every tech company bends over backwards for the entertainment industry. No one company, except for Apple, has stood up to entertainment industry in any substantial way, and as a result they and their customers suffer.

      --
      ENDUT! HOCH HECH!
    2. Re:here's the thing... by MK_CSGuy · · Score: 2, Interesting

      Ditto.
      Take FM recording for example - with Zune you can listen to the radio but not record.
      My 64$ player can do that (and in WMA too :P ).

    3. Re:here's the thing... by Fear+the+Clam · · Score: 2, Funny

      The really frustrating thing about the Zune is that it is essentially a terrific product.

      Dude, it's fucking brown.

  19. The Zune could have been a hit... by Anonymous Coward · · Score: 4, Insightful

    But the handful of other posters are dead-on accurate as to why the Zune is going to fail.

    There is already word of mouth that the Zune is encumbered with myriad of limitations. The whole product launch follows a very traditional marketing strategy complete with a flash yet typical advertising campaign. In the days of yore, a company could manufacture hype for a product. Before the internet, word of mouth spready very, very slowly. Now, if you fuck it up -- you're done. Really done.

    Who was Microsoft marketing the Zune to exactly? One could only hope that they would have actually done some market research on their target demographic. Enough to know that these people aren't as gullible as they once thought. Clearly, this isn't the case.

    The product itself follows the mantra of design-by-deception. Forget all of the stuff about DRM and fair-use. Although that did play a part, the true problem with the Zune is that it was a product manufactured by people who really didn't want it to succeed. The modus operandi of corporations is to build a system to maintain the status quo. We're in a period of time where innovation threatens the life blood of the huge conglomorate. Sure, this threat has always existed -- but not to such a degree as it does today. The unwritten motivation for every decision is to make sure that everything is built to keep things from progressing beyond a company's capacity to adapt. Adaptation brings risk, and nobody in a position of executive privilege truly wants to accept responsibility for a failure, or responsibility for controlling risk. It's PMI training gone haywire.

    So, how does this manifest? The Zune is a perfect example. They see the threat coming, they don't want to assume any risk, they design a product to fail and thus hurt the industry where the so-called rising star is coming from, and maintain the status quo.

    It's truly brilliant, but this strategy is never laid on paper. It's never communicated. It's simply the ebb and flow of business, which is itself a manifestation of the human being's drive towards power and influence, which is completely derived from human desire for their memory to outlive their physical being due to doubts about the true meaning of life and death.

    In an ironic twist, many don't realize that by being a part of the problem, by sacrificing forward progress, they are in fact going against the very nature of man's ambitions. This is, of course, manic. It's probably why we built the bomb, build biological weapons, etc. It's the vain hope that someday somebody actually will make a mistake and wipe us all out, so that some creature down the road might learn from our mistakes and by doing so, we may have a final, romantic sense of redepmtion for our own.

    1. Re:The Zune could have been a hit... by gaspar+ilom · · Score: 3, Insightful

      So, tell me if I'm getting this right, A C...

      The Zune was set-up to fail -- in order to sabotage future market demand for a similarly-featured product?

      **AND** this strategy is part of the Circle of Life and the eternal struggle of Man?

  20. Re:Zune's Problem IS......Balmer by h4rm0ny · · Score: 2, Insightful


    Define popular. You need a point of comparison, i.e. how well it would be doing if it didn't lock people in. It might have ten times the sales figures without the crappy DRM.

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
  21. iTunes Music Store only looks like a lock in. by no+reason+to+be+here · · Score: 2, Insightful

    At frist glance it might seem like a lock in, but look at it carefully. You can listen to an ITMS song on your computer, up to 4 other computers, burn it to a CD, or listen to it on your iPod. The biggest thing to remember is that once you've burned it to a CD, it's pretty much open season what you can do with it then.

    1. Re:iTunes Music Store only looks like a lock in. by Carrot007 · · Score: 2, Insightful

      Yeah burn lossy, rip and re-encode.

      I'll buy from itunes when I can download lossless and burn to cd. Still when that day comes why bother with the DRM?

      I'll keep on ripping my cd's in flac and using my IAudio to play them thanks.

      --
      +----------------- | What is the question!
    2. Re:iTunes Music Store only looks like a lock in. by iroll · · Score: 2, Interesting

      If you represented any significant percentage of the market, Apple might care about you. Of course they don't!

      Joe Six-Pack doesn't see iTunes' DRM getting in his way. In fact, the only time he notices it is when he types in his password (once in a blue moon), to get another computer authorized on his iTunes account. He doesn't notice the compression artifacts; he doesn't even know what "lossy" means.

      --
      Repetition does not transform a lie into the truth. - FDR
    3. Re:iTunes Music Store only looks like a lock in. by xwizbt · · Score: 2, Informative

      Right, but if you agree that you can write and re-encode, you can also use Hymn or something to remove the DRM. By which I mean that if you accept that burning and ripping your track isn't a crime, then bypassing the burn and rip process and simply stripping off the DRM is also perfectly legal. And if you're the sort of person who is bothered by the quality of the burn and rip process then you're the sort of person who's techy enough to use Hymn.

      For the rest of us, burn and rip is great; the iTunes music store's DRM is exactly the right balance if you ask me.

  22. Re:Palm, anyone? by Anonymous Coward · · Score: 2, Insightful

    Where's Palm? Exactly where they were, technically, and still with a large chunk of the market. And Windows, meanwhile, has a much more modern product and is still trailing Palm (in the few studies honest enough to include the Treo, that is)... despite years of Palm neglecting to deliver a modern OS. It really tells you how eager people are to have a Microsoft-based device in their pocket, doesn't it?

  23. Not true by NineNine · · Score: 3, Insightful

    That's simply not true. Apple has the worst lock in sceme in the entire consumer electronics industry, yet people line up outside their stores like they're in the former Soviet Union waiting for toilet paper. Slashdot geeks all hyped up on Jolt and Slashdot groupthink don't want lock in. Consumers at large couldn't care less.

    1. Re:Not true by entrylevel · · Score: 3, Insightful

      Wrong, wrong (1|2), and wrong.

      --
      Karma: Incomprehensible (Mostly affected by posting at +5, reading at -1, and metamoderating everything unfair.)
    2. Re:Not true by NineNine · · Score: 2, Insightful

      Oh, big deal. Anybody can hack anything. Any of this stuff is likely not to work very well, and it's certainly not supported by Apple. Lock-in is lock-in, no matter how many kludgy workarounds people build. People wouldn't have to build these things in the first place if not for the lock-in.

    3. Re:Not true by HAKdragon · · Score: 2, Informative

      And the program that you have to use to put the MP3's on your iPod? iTunes

      Don't forget Winamp, Ephpod, GNUpod, and others

      The one OS that you can run on your Apple box? OSX

      Also Linux, BSD, and Windows*


      *Requires Intel Mac

      --
      "Our opponent is an alien starship packed with atomic bombs. We have a protractor."
  24. Re:Palm, anyone? by no+reason+to+be+here · · Score: 2

    uhh, they're making kick ass smart phones, because no one owns just a PDA anymore.

  25. The Zune is flaccid? by Slithe · · Score: 4, Funny

    So I take it nobody's done any squirting yet?

    --
    ---- "XML is like violence. If it doesn't fix the problem, you aren't using enough."
  26. Re:Who is lining up for the PS3? by Technician · · Score: 3, Insightful

    This is the most amazing example of an economic boom to bust I've ever seen.

    What you have seen is the effect of too many players in a speculative market. Almost nobody pays $3000 for a game console. The rumor of people buying them for $3000 got lots of people excited about easy money and a high mark-up. It's just like the pump and dump stocks. Nothing new here. A few consoles got bought then and sold for $1500 to another investor sucker who thought he could sell it for $3000. Not many paid $1500 to play the console.

    A word to the wise, keep out of the specultation market. Very few win at the game.

    --
    The truth shall set you free!
  27. Between the title and company name by Fuzzball963 · · Score: 2, Funny

    I'd say flaccid is a good way of describing Microsoft ;).

    --
    "The boy is dangerous, they all sense it, why can't you?"
  28. Just needs to be marketed better by microcars · · Score: 3, Funny
    case in point: The Pet Rock

    Who would buy a Rock for a Pet? yet....it happened.
    There is a whole untapped market of gifts that are "not nice". I mean, what do you get someone in the family when you HAVE to get them a present, but you don't like them?

    Perhaps they could do a tie-in with those new "LearnAboutCoal.org" commercials and throw Santa in there too.

    SANTA: "Well, lets see little Johnny has been very Naughty this year, so he gets a lump of coal!"

    Johnny: "Well at least I can burn this and keep warm for a few minutes"

    SANTA: "And little Bobby has been especially naughty so he gets a Zune!"

    Bobby: "Whaaaa!!!......."

    [end tag]: UPS voiceover: "What can Brown do for YOU?"

    --
    I like microcars
  29. Design by committee? by lawpoop · · Score: 3, Insightful

    Is it just me or does MS seem to design everything by a giant committee, headed up by accountants and market-speak droids?

    The seem to be used to dealing with business customers who don't understand computers and don't want or need to -- they just know that MS is the 'best of breed' and MS will take care of their every need. They have no imagination and no ideas of their own about how a computer could solve their problems, or what they want out of it -- they just want to sit down at a training course and have MS tell them how a computer works and what to do with it. They are just there for the ride, eagerly consuming whatever lowest-common-denominator crap MS pumps out.

    Meanwhile, the younger kids coming up are computer savy, have a general idea of how computers work and what you can expect out of them, and most importantly what sucks and what doesn't. That's why the iPod has built such a strong brand -- not for its sleek styling, but for its user friendly interface. Instead of another button for another feature, it has *basically* one button (or two buttons, or one nested button) for *all* of its features. This is what the music listeners of today want -- an *easy* way to get to their music. This is worth repeating -- the iPod is simply the easiest path to their music. That's all.

    Meanwhile, the MS zune seems to be designed to please music labels and MS' own need for vendor lock-in, with its DRM, shoddy music store, and crappy sharing features. Go ahead, please everyone but the customer who you expect to pay for the privilege of using your crap. Though I must admit, it does work well in the business world.

    --
    Computers are useless. They can only give you answers.
    -- Pablo Picasso
  30. Amazon customer reviews by Frankie70 · · Score: 2, Informative

    Here.

    Most of them seem to be very favourable.
    First few days is really too early to judge a product sales figures.

  31. Re:Zune's Problem IS......Balmer by DAldredge · · Score: 2, Interesting

    I tunes has sold over 1 billion songs. I would call that popular.

  32. zune sales by l3v1 · · Score: 2, Insightful

    Well, I'd never buy anything with lines like "Welcome to the social" on it anyway. I still have really hard times accepting it as being valid unfunny English with a meaning.

    --
    I am putting myself to the fullest possible use, which is all I can think that any conscious entity can ever hope to do.
  33. Re:Zune's Problem IS......Balmer by CastrTroy · · Score: 2, Interesting

    Britney Spears' first album sold 15 million copies in the US. With 11 tracks on the disc, that's 165,000,000 Tracks sold by a single artist on a single disc. Granted she's a very popular artist but if a single artist can make even 1/10 of the sales of iTunes on a single disc, then I wouldn't say that iTunes comes anywhere close to approaching popularity. It's just a drop in the bucket as far as music sales are concerned.

    --

    Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
  34. Re:Zune's Problem IS......Balmer by Rytr23 · · Score: 2, Informative

    Maybe I am wrong but couldn't you simply drag the mp3s on the ipod in disk mode and then copy off the files to the new pc and import into itunes? Not quite as "slick" but perfectly effective.. oh and you can't even use the zune in disk mode?!?!? WTF is that?

    --
    So many injustices..so little time..
  35. Origami? by theurge14 · · Score: 2, Interesting

    I remember hearing about the Origami project last year, what ever became of it?

    1. Re:Origami? by Anonymous Coward · · Score: 3, Funny

      It folded.

  36. Re:Zune's Problem IS......Balmer by Baricom · · Score: 2, Informative

    Wikipedia says that they sold 67,641,000 iPods and 1.5 billion songs as of fourth quarter 2006. At that rate, they've sold about 22 songs per iPod.

    There have been 28 different models of iPod, excluding different colors. The mean capacity of the iPod given those models is just under 18.5 gigabytes. Apple's marketing materials consider 1 gigabyte to hold 250 songs; therefore, the "average" iPod holds 4,625 songs.

    Sorry, but 22 songs per iPod just doesn't strike me as a runaway success. I'm proof that the DRM is hindering sales - if it wasn't there, I'd be spending about $10 per month on iTunes content instead of $0. I'm sure I'm not the only one.

  37. Let's be sensible by tkrotchko · · Score: 2, Interesting

    I don't get why anybody would buy this when iPods are cheaper for the same capacity.

    There's already a considerable ecosystem of accessories and attachments for the iPod.

    It works with two open formats... mp3 and aac.

    iTunes works with Mac, Windows 2K, XP, and Vista.

    Does anybody want to buy this because they can send a song to a friend and he/she can listen to it 3 times. That's it? That's the feature I've gotta have? It doesn't even "Play for Sure!".

    --
    You were mistaken. Which is odd, since memory shouldn't be a problem for you
  38. Two things... by 93+Escort+Wagon · · Score: 3, Funny

    Despite months of hype

    Maybe it's because I own a Tivo, but... what hype? I haven't seen anything on TV, in magazines, on buses, etc.

    And regarding the title of this thread, "Opening Zune Sales Flaccid" - do the editors' entire existences revolve around thoughts of sexual inadequacy? That's one of the silliest sentences I've seen put together anywhere. It's pathetic even by Slashdot's juvenile standards.

    --
    #DeleteChrome
    1. Re:Two things... by parkov · · Score: 2, Informative

      Maybe it's your thoughts that revolve around thoughts of sexual inadequacy. flaccid (adj.) 1. Lacking firmness, resilience, or muscle tone. See synonyms at limp. 2. Lacking vigor or energy: flaccid management.

  39. Re:That's what happens by the_humeister · · Score: 2

    There is analysis supporting that MS is now making a profit on each XBox 360 sold. It certainly would make sense given how quickly component prices fall.

  40. Re:Zune's Problem IS......Balmer by vingt · · Score: 3, Informative

    the newest iTunes update has apparently made it so that if I rip a CD and put it on my iTunes, upload to my iPod, I CAN NOT pull those songs off the iPod onto another computer... EVEN IF THAT COMPUTER IS AUTHORIZED for my iTunes account!

    For a self-confessed Apple fanboi, you seem to have gone out of your way to deliberately misrepresent Apple on this one. Let's clear this up for you - Apple has added a feature! Prior to this update you couldn't pull any songs off the iPod onto another computer without third party software. Now they've added a way for you to copy the purchased music to a different computer. Ostensibly, this is to facilitate backup as well as allow playback. Let me state it again - something that Apple did not allow/facilitate before has now been added. It's progress not the regression you seem to mistakenly believe...

  41. Well, at least... by Ringthane · · Score: 2, Funny

    it'll be a big hit on Woot!

    --
    Friends help you move... Real friends help you move bodies...
  42. Re:Hurrah! Apple's near-monopoly is secure! by nEoN+nOoDlE · · Score: 3, Interesting

    I must have missed all the articles where Steve Jobs attempted to subvert the creation and marketing of Zune and other competing iPod products in order to maintain the near-monopoly and crush the competition. As far as I know, iPod is successful based off it's own merits, and the dancing silhouettes.

    --
    Don't trust a bull's horn, a doberman's tooth, a runaway horse or me.
  43. Re:Did you miss the title? by schtum · · Score: 4, Funny

    It's not wrong at all. They're pointing out Microsoft's failure to rise to the occasion in the face of stiff competition.

  44. How 'bout Ars Technica reviews? by MojoStan · · Score: 3, Informative
    You can't trust amazon.com reviews.
    I mostly agree with you on trusting "customer reviews" from online stores, especially if they accept "reviews" from customers who haven't bought the item being reviewed. These Zune "reviews" could turn into a flame war against Apple fans who haven't actually tried the Zune and others trying to counter the effects from fake reviews. See CNET user reviews for a really obnoxious example of this.

    However, Ars Technica (an Apple-friendly, but fair site, IMO) gave a pretty positive review for the Zune (7 out of 10), even though they pointed out the early flaws of this product. If you're not familiar with Ars Technica reviews, they are the ones that published some rather infamous iPod reviews where they tested durability by putting an iPod in a washing machine, running it over with a car, and dropping it from a third-story balcony onto concrete (covered on Slashdot). BTW, they gave the newest iPod Shuffle 7/10 and the 2nd generation Nano got 8/10.

    --
    TO START
    PRESS ANY KEY

    Where's the 'ANY' key? I see Esk, Kitarl, and Pig-Up...

  45. Re:Did you miss the title? by smittyoneeach · · Score: 2, Funny

    We can get a littler closer to Carlin with this one:
    Redomond's flaccid sales have thus far failed to prick a hole in the stiff market-share erected by those Cupertino pricks.

    --
    Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
  46. FM tuner on the ipod by Mia'cova · · Score: 2, Informative

    There is the remote/fm tuner add-on. You get a little remote to pause/play, tinker with volume, etc. It comes with some a new set of 1st gen headphones with a shorter cord (makes sense with the remote). A radio option shows up in your menu when it's connected where you can set your presets and such. My headphones wires were getting loose from all the abuse and needed replacing so I grabbed this. So I've got the FM for the gym and a remote for easy access while snowboarding. I tried it out today for my first day on the hill and it did well enough as a remote. Down side is it's $50 which is steep but really, who cares about $50 these days :)

    Just sayin the nano and video ipods do have FM. It's just sold as an add-on.