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How To Get Rid of the Cubicle?
wikinerd writes "How can we get rid of the widely hated cubicle and its ugly cousin, the stressing open-plan office? Some business owners and managers cannot understand the advantages of teleworking, different office layouts, or the morale benefits of private offices with Aeron chairs. There are still people in high positions who seem to think that stuffing a bunch of engineers into a noisy landscaped office is the best way to organize a company. It is not, and we all know it, but can we prove it? How can we communicate to them the fact that living in a groundhog warren is bad not only for the engineers, but also for the organization?"
Our company moved into a relatively nice office building, paying quite a bit of rent, just because the president of the company thought that it gave us more credibility - even though we rarely have ANYONE from the industry come to our offices.
One day, I took the VP aside and gave him some numbers - I showed him that if we were able to telecommute, we could run a t1 to every employee's home, and still come out a few thousand cheaper each month than rent. Because the VP once new someone who slacked off when telecommuting, he completely rejected the idea. Ah, well.
Even though we're officially a non-telecommuting office, that doesn't mean that it doesn't happen. When I really don't feel like going in to the office, I call and tell them that I can either work from home that day, or just take the day off. I usually get to work from home.
steve
Oh, you're not stuck, you're just unable to let go of the onion rings.
Depends on your company doesn't it? I used to work for a giant company. The decisions about our working conditions were made across the country literally thousands of miles away. Yes you could email those people but they literally had no idea who you were and didn't give a flying fuck. To them your entire location was just one number on the spreadsheet. If updrading the bathroom so that it doesn't smell like stale ass made that number go up then they wouldn't do it.
In large companies it's another world. At my company when the programmers requested offices with doors (two to an office) the company refused. When the assistant to the accountant demanded an office she got one. The only office available was too big for her position so they spent a ton of money making the office smaller. What's odd is that making the office smaller for her actually cost more then building walls in the programmers space to give the programmers walls (we know this because we got quotes from the same construction company).
evil is as evil does
On balance, if I like the team I'm working with, I prefer working in the cube farm.According to my personal experience, the most efficient team-size is up to five. If you group your teams in offices, there is no need for cubes. Big pro of non-cube: you see where the noise comes from. I find that less disturbing/hate producing. Having your teams in offices, a good placement of coffemaker and xerox machine makes inter-team communication easier. Corridor-drums are very efficient.
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Best answer. You shouldnt spend half your working life explaining to your higher-paid employer how he is doing his job wrong. I went one further and quit entirely and now work for myself. My employer has a perfect grasp of what I need to boost my productivity.
DRM-free indie games for the PC and Mac: Positech Games
The best environment I've ever worked in was an office that was an old country house, and most offices had 2 people in them. A few had 3 people. It's probably still the most productive environment.
However, one of the reasons was that there was a communal kitchen (well, when I say kitchen, it was a sink/drink making facilities at the end of the corridor), and people used to go there for tea/coffee breaks at 11am and 3pm. And when I say those times, I mean we would do it religiously. There was no official time or anything, it just seemed to be a subconscious consensus (it sometimes reminded me of synchronisation of menstruation via pheromones, but only superficially :-)).
The important thing was, those coffee breaks would often last 30-40 minutes. To a manager, that seems like an awful lot of wasted time - 15 coders standing around chatting for an hour a day. But the important point was that was where/how we socialised, and how a lot of problems were solved. It probably saved a lot of time, because you had 15 smart people standing around hearing (mostly) about what everyone was working on that day, and the problems that had come up. Everyone knew what was going on in all the other sections of the project they were working on, and how things were going.
Interestingly, when a kitchen was opened upstairs (we were on two floors) the staff then split into two kitchen groups. The managers were upstairs (along with some of the coders), and the downstairs guys often complained that they were out of the loop, and didn't get to hear about everything they should have. So it's a tricky balance, but like I say, I've never been so productive. Other aspects of the company were less than ideal, but the physical working environment was pretty good.
I still can't believe I only drank 2 cups of tea a day while working there...that can't be right.
Ok, I'll raise to your bait. I'm in the UK and I hate open plan offices. There you go! one more complaint to add to your "few" :-)
/social grooming ("how are the kids? did you see the football last night? let me tell you a funny joke..."). And... standing in the doorway means - 1.5 metres from somebody in the open plan area's desk!!! So we get the disruptive social chat.
I'm a PhD student in a department of the Open University (yes there are on-campus postgrad students at the Open University). I work in an open plan office. I'll say up front we get a generous amount of space, a big desk, our own shelf space, comfy chairs. There are 24 spaces divided into 6 areas. These are in the middle of a whole floor single room area. But not everybody 'lives' here: this is how the building was designed, but then the senior management insisted that they needed offices, so offices for the more important people were built the length of the floor on both sides against the windows. So we have offices down the sides (one and two person) and open plan up the middle.
I can't concentrate in the open plan area: there is too much noise. It's ok if I just want to do routine work, but if I have to think hard then there are just too many noise distractions. I think there's some basic sociology happening here: I don't believe 20 or so people can all be on the same work rhythm. 4 people in an office maybe: you can negotiate when is 'heads down hard concentrating' time and when is 'ok lets let off some steam and chat about tv/sport/whatever' time. I just don't think this can happen with 24 people. Particularly in an office like ours where people keep different time schedules. I don't think people are being selfish, they just forget other people are maybe in a different head state at different times. Some people can work with headphones on listening to music, but me, I just end up concentrating on the music....
Add to this the offices down the side: I've noticed an interesting effect: people will go into the rooms to do serious business and have their meetings, but as they leave the office, standing in the doorway, they have broken out of serious business mode and that's the place they carry out the chit-chat
Also at one end of the floor is the entrance, at the other end is the meeting room. So we get passing meeting room traffic. Another distraction. Grrr. Life in a goldfish bowl when you are trying to do the hardest work of your life. What do I do? I pay for a broadband connection and work from home....
Sorry about the length of the post, you can see this has been therapy letting off some steam, grin!!!
I don't recall where I read it but some time back someone had posted a long explanation that 150 was a magic number. That was the point at which everyone knew everyone else in an organization (even a company!) and anything over that meant that you had a serious disconnect going on.
There's a manufacturer in Delaware that practices this. Each factory caps at 150 people and then they open a new facility, until that too gets to 150 people and so on.
What they found was that productivity and communication improved in such circumstances. And it doesn't mean you can't have large companies, what it means is that you've broken management down into units where the so called leader now knows the employee. Makes a big difference.
When I worked for a major university, it was hard to get to know the people because there were so many staff. But then when I worked for a state agency with only 238 people it became easier. Even then, my strategy was to get to know the support people in the various groups, they'd then clue you in to other details.
Buy the boss a copy of the book "Peopleware" for christmas. It goes into great detail in documenting how stressful environments do not make economic sense, in a way that is believable for business people too.
That said, private offices are not necessarily the best solution. People who work together on the same thing can get great benefits from sitting together. The tragedy of the cube farms and open plan offoces is that they are almost never used for what the whole point was: to rearrange frequently according to needs.
My ideal office has "project rooms" that can house a handful of people working together, and shielded them fom disturbance from other groups. Enhances communication, less disturbance overall, and the noise there is is less of a problem, because noise from someone working on the same thing as you is much less distrubing than noise from unrelated activities.
But a good and often more realistic runner-up is to just lobby for the opportunity to use the capabilities that cube systems and open office plans offer: arrange your project group togeter. Use a lagoon layout (sit back-to back) so you get a "safe" and cohesive "inside" area, a good perimiter to shield against the rest of the world, and easy access to scoot over to your coworker when you want to show or discuss something. Avoid the more obvious island arrangement (face-to-face), where monitors act as walls betweeen project partners, and you ahve to take a walk to see someone else's screen, the outside world stresses you out behind your back, anf the feng shui is just generally destructive.
sudo ergo sum
Different people respond to cubicles and open-plan offices differently.
Management tends to consist of extroverts. They're in meetings or on the phone with lots of different people all day. This energizes them. Spending an entire day in a closed office typing code on a keyboard is the worst torture they could think of. They understand that you like it, but they have no idea why. At least with cubicles you're able to chat with your neighbors while you work so that your experience with the company isn't so awful.
Engineers, especially the good ones, tend to consist of introverts. Spend an entire week with nothing but a problem to be solved and your tools and you're in heaven. Meetings and chatter with your neighbors are not good things: they're interruptions. Worse, they're draining. The definition of torture is that you accomplish nothing all day due to constant meetings and chatter. Its exhausting and not in a good way. If you're lucky your music headphones at least let you pretend that your alone so you can occasionally get some work done.
Its a personality trait thing. Any good psychologist could explain it.
Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion.