Slashdot Mirror


Google Responds to AdWords Accusations

An anonymous reader writes "Google has issued a statement on the Inside AdWords Blog. Based on the thoroughness of the statement and the use of the word 'precedent' in the second sentence, it appears that the Google PR team huddled with the legal team to get their point across." From the post: "Being rather proud of AdWords as a means to effectively advertise one's products or services, it seems natural to use it ourselves. Since it's a common practice across the industry for companies to promote their own products and services through their own web presence, there is much precedent to do this. It's important to note, however, that our ads are created and managed under the exact same guidelines, principles, practices and algorithms as the ads of any other advertiser. Likewise, we use the very same tools and account interface."

38 of 149 comments (clear)

  1. Oooh, "precedent"! by DrEldarion · · Score: 5, Funny

    Based on the thoroughness of the statement and the use of the word 'precedent' in the second sentence, it appears that the Google PR team huddled with the legal team to get their point across.

    I use the word "precedent" all the time. Apparently I can go around telling people I'm a lawyer now. Sweet.

    1. Re:Oooh, "precedent"! by Anonymous Coward · · Score: 3, Funny

      I always use the term "antecedent" myself, so I must be a historian.

      Coincidence? Apparently that would be politics, or some other criminal activity.

    2. Re:Oooh, "precedent"! by aberson · · Score: 5, Funny

      Guess we won't need good ole "IANAL" anymore...

    3. Re:Oooh, "precedent"! by AK+Marc · · Score: 4, Funny

      I use the word "precedent" all the time. Apparently I can go around telling people I'm a lawyer now. Sweet.

      Well, Google did set the precedent.

    4. Re:Oooh, "precedent"! by eric_brissette · · Score: 3, Funny

      You Anal?

    5. Re:Oooh, "precedent"! by darkmeridian · · Score: 2, Informative

      They didn't use "precedent" to refer to case law, so I don't see what's so legal about that. Precedent is a real English word, you know, not some special legal term.

      --
      A NYC lawyer blogs. http://www.chuangblog.com/
    6. Re:Oooh, "precedent"! by Paradise+Pete · · Score: 4, Funny
      I use the word "precedent" all the time. Apparently I can go around telling people I'm a lawyer now.

      Of course you can. In fact, there's even a...what's that word? You know, when something has already happened and it's considered a reasonable example? Darn it all. Well anyway, it's already been done.

  2. Nice by Anonymous+Crowhead · · Score: 4, Insightful

    They probably set the max per click they'll pay to $10000. It's not like they have to pay for it.

    1. Re:Nice by Joe+Decker · · Score: 5, Informative

      Check your dictionary under "opportunity cost." I make photographs, I frame the photographs I sell. If I take one out of inventory and put it up on my wall instead of putting it into a gallery or cafe, I'm very much paying for it, even if I don't "have to pay for it."

    2. Re:Nice by E++99 · · Score: 4, Insightful
      They probably set the max per click they'll pay to $10000. It's not like they have to pay for it.

      Actually they would. The ads that show up on Google search are the same ads that show up through their Ad Sense program on other people's website. So if they bid $10000 per click, they'd end up paying that (half of it, IIRC, and keeping half) for clicks on other web sites.

      And they still pay when it's on their own web site, though not as much. They force another ad out of the #1 spot, and they force the bottom ad out altogether. That's less click-through revenue for them.
    3. Re:Nice by maxume · · Score: 2, Insightful

      Assuming you aren't heavily back-ordered, the opportunity cost is going to be relatively small. The same holds true for Google; unless I am horribly misunderstanding it, they are still charging the second and third place bidders quite a bit for spots 2 and 3, so they are missing out on whatever the bid is for spot 4(actually, it looks like they show ~8 ads for 'spreadsheet, so spot 8) and whatever amount the losing bidders would have paid to move up a spot.

      I bet they manage the opportunity cost very aggressively, seeing as Adwords is their core business.

      --
      Nerd rage is the funniest rage.
  3. Re:And they get unlimited money to price clicks... by damiangerous · · Score: 3, Informative

    No, they covered that aspect and denied it.

  4. Think about it... by TheSHAD0W · · Score: 5, Insightful

    When Google uses this "play money" they lose the opportunity to make money from outside. It *is* an advertising budget; without it, Google would beat out EVERYTHING, but its revenue would trickle to a crawl. The best way to play the game would be to allocate a budget just like it was using someone else's service; that keeps everything under control.

    1. Re:Think about it... by synx · · Score: 2, Informative

      you also don't understand how the ranking of ads in pages works either. You cannot pay for the top position, end of story. An critical aspect is the click thru rate, without a good CTR no matter how much you bid you will be forced lower and lower and eventually off the sponsored links altogether.

      The brilliance of the adwords system is the dependency of CTR - essentally relevance. Ads which have high CTR have high relevancy and thus are positioned better and those advertisers pay _less_. Don't believe me? Open an adwords account and play with it. About $10-20 total should give you enough time to figure out how it works.

  5. Weasel words by Captain+Kirk · · Score: 2, Interesting

    From TFA "As does any advertiser, we aim to give our campaigns a budget"

    Come on, what you are doing is bidding whatever it takes to get the sport you want.

    That pushes up the price for everyone else. Good for you but bad for your customers.

    There is never a case where you lie awake at night worrying if you have bid too much.

    "Do no evil" is a great motto and Google is a great company. I feel that they have not considered this from the point of view of Adwords buyers. I'd be surprised if they are still doing it in 12 months. Google would no longer be the Google we love if they are.

    1. Re:Weasel words by Qzukk · · Score: 5, Funny

      I'd be surprised if they are still doing it in 12 months.

      And in a year we'll see Fox advertising NBC shows? The New York Times with a full page ad for the Washington Post? Maybe I'll buy a new car from Honda and the license plate frame will read "Have you driven a Ford lately?" Let's go all out: preachers extolling the virtues of Zen Buddhism!

      A brave new world indeed.

      --
      If I have been able to see further than others, it is because I bought a pair of binoculars.
    2. Re:Weasel words by MDMurphy · · Score: 5, Interesting

      It's not ads, but I've always been impressed by what you get if you search Google and and are offered maps as options.

      Search Google for "map san francisco" at almost the top of the page you'll see links for :

                Map of San Francisco, CA
                          Google Maps - Yahoo! Maps - MapQuest

      You could argue about them being first, but they give you links to two other popular mapping sites right up top.

      Do the same search on Yahoo! Lower than the Yahoo map you'll find a link to MapQuest, but nowhere on the page is Google.

      So is that Google advertising Yahoo for free?

    3. Re:Weasel words by synx · · Score: 2, Interesting

      I think it's important to realize that the adwords system is not just a straightforward action model. The overture model is straight auction, which is why adwords is superior to overture - the highest bidder does NOT always win.

      A critical piece of any adwords auction is the click thru rate, aks CTR. Any experienced adwords advertiser knows that their CTR is the most valuable aspect of their ad. A higher CTR ensures you pay _LESS_ per click (even if your bid is higher), and the ranking algorithm uses relevancy, as measured by CTR as a major indicator of what should be first.

      Simply put, even Google can't bid their ads to #1 position. If Google's own ads are doing well and are in the #1 position, then it is because they are more relevant than the other ads.

      So to characterize it as google using unlimited "funny money" to permanently secure #1 advertiser spot is just simply wrong.

  6. Common Sense by X43B · · Score: 5, Insightful

    I don't get what all the furor was about it in the first place. Has anyone watched any television channel out there?

    NBC does a crap-ton of promos for their other shows as does every other station.

    I don't get why a company can't use their own products to promote themselves.

    Also I don't get the monopoly argument. Google--Yahoo--MSN Search is no where near the dominance that Windows--EveryoneElse is.

    Also part of a monopoly is barriers to entrance. It is so incredibly brain-dead easy to stop typing google.com and start typing yahoo.com or newsearch.com if one day I don't like to use Google. There is no OS creator that can make it that easy to switch OS's.

    1) Google doesn't have a monopoly, there are real viable competitors with real market share and it is incredibly easy for new compeitors to enter the market

    2) Every company in the world uses their own products to promote themselves

    1. Re:Common Sense by FunkeyMonk · · Score: 2, Insightful
      To take this comment a bit further -- not only does NBC do a "crap-ton" of promos for their own shows, but they do it alongside ads that they're selling to other companies.

      If I buy a Nike shirt, it has a Nike logo on it.

      What surprises me most about this whole thing is that Google even feels a need to respond at all!

    2. Re:Common Sense by missing000 · · Score: 2, Informative
      NBC has competition. While you could argue that so does Google...well you really can't.
      Sure They Do
  7. Re:Except that it's internal "funny money" by mspohr · · Score: 2, Informative
    Basic economics... consider the term "opportunity cost".

    This does cost Google money. If they sell the words to themselves, then they are not receiving money from someone else for the words. Hence, it costs them money and they do not have an unlimited budget.

    --
    I don't read your sig. Why are you reading mine?
  8. MOD PARENT UP by brunes69 · · Score: 5, Insightful

    It's the exact same dillemma TV networks have. If they spend too much advertising time advertising their own shows, then they don't make enough money from REAL advertisers. But if they don't spend enough, no one knows about their new shows.

    I don't see who Google's situation is any different AT ALL. They very likely do the same thing TV networks do, the station has its own "budget" of time they can allocate to promos, and they don't exceed it.

    1. Re:MOD PARENT UP by rudy_wayne · · Score: 2
      "It's the exact same dillemma TV networks have. If they spend too much advertising time advertising their own shows, then they don't make enough money from REAL advertisers. But if they don't spend enough, no one knows about their new shows. I don't see who Google's situation is any different AT ALL."
      The television analogy is wrong because the TV networks don't sell anything other than ad time. Google, on the other hand, sells lots of other products and services besides Internet search.

      Suppose that NBC wasn't just a TV network. Suppose that they also manufactured automobiles, in direct competition with Ford, General Motors and all the other car companies. If the other car companies couldn't buy any prime commercial time because NBC was using it all to promote their own cars, they would be pissed.

      Also, advertisers actually benefit from TV networks promoting their own shows. When a TV network advertises its own programs, it (hopefully) results in more viewers, which (hopefully) means that more people see the commercials, which benefits the companies who buy advertising time on those shows -- more people see the commercials and (hopefully) buy the advertised products.

      When Google commandeers certain key search words for itself, it benefits only Google and no one else.


    2. Re:MOD PARENT UP by Tim+C · · Score: 2, Insightful

      The television analogy is wrong because the TV networks don't sell anything other than ad time.

      They don't see DVDs of their shows, and licence merchandising rights? The ones in the UK certainly do.

  9. Re:And they get unlimited money to price clicks... by 7macaw · · Score: 2, Funny

    And just whom do they pay for that click? ;)

  10. Re:Except that it's internal "funny money" by Myopic · · Score: 3, Informative

    Yes. And furthermore the opportunity cost is equal to the price paid by the otherwise highest bidder for that search term. So, if google wants to own a term, they lose out not only on some amount of money, but the maximum amount of money the market would bear.

  11. Re:Classic Obfuscation by leoc · · Score: 2, Insightful

    Out of curiosity, I wonder if the accountants at the SEC ever investigate the ads TV stations play for their own shows during prime time?

    --
    STFU about slashdot bias.
  12. Re:And they get unlimited money to price clicks... by shark72 · · Score: 5, Informative

    "I think they forgot, "...only we have unlimited play money we can allocate toward each search phrase, so we can ensure Google ads always beat out the paid ads from the unwashed masses.""

    This is referred to as "opportunity cost." In this case, if they take an ad spot, they lose the opportunity to sell that ad spot to somebody else. If they, for example, get a discounted price of $20 for internal accounting purposes, and it would have sold at $100 on the open market, that's an $80 opportunity cost.

    All companies, big and small, in all industries, deal with opportunity costs like these. I help run a company that makes computer peripherals, and we sell our products to our employees and channel partners at 50% off. We can only build so many of them (assembly lines are a resource that must be allocated), and each product that we sell to our employees is a product for which we could have made more money selling at retail.

    If anybody reading this thinks for a bit, I'm sure it will be trivial how the concept of the "opportunity cost" affects you, either at your job, or in your personal life.

    --
    Sitting in my day care, the art is decopainted.
  13. Re:Classic Obfuscation by Myopic · · Score: 2, Insightful

    In fact yes they pay themselves *exactly* the highest rate for those adwords, because "paying themselves" is the same as saying "not getting paid by someone else". I mean, when google takes an adword, they are no longer paid for that adword by the person who otherwise would have paid the most for it. It is possible that google literally pays itself, but even if it doesn't, it still costs them in lost revenue, and this point is surely not lost on their accountants.

  14. and the top google add for this post is ... by lderezinski · · Score: 2, Funny

    It struck me pretty funny that that the top google add for this post was .... (drum roll please) Google AdWords go figure ...

  15. Re:Enron-like crash looming? by krbvroc1 · · Score: 2, Insightful

    Perhaps, but they will also list the same amount as an expense--thus the amounts would cancel out. That is why when you due your due diligence you look beyond the press releases.

  16. One huge differnce... by hal2814 · · Score: 2, Insightful

    "It's important to note, however, that our ads are created and managed under the exact same guidelines, principles, practices and algorithms as the ads of any other advertiser. Likewise, we use the very same tools and account interface."

    But Google knows their own search algorithms. I'll bet if I were privvy to the same knowledge, I could make AdWords ads that rival Google's. They play by the same rules but only they know the rules.

  17. to be expected by ritzel · · Score: 2

    Google hires away MS's top talent, and people are shocked when they start to act like MS?

  18. It's important that this is an auction by jtappan · · Score: 2, Insightful

    There is an important difference between what Google is doing and what television stations do when they run ads for their own shows: the TV stations don't sell their ads in an auction market (at least not usually).

    If Google bids for AdWords (either with funny money or somehow with real money) then it is bidding against its own customers in an auction for its own products. Bidding in your own auction ("shill bidding") has long been considered a fraudulent practice.

  19. Re:Really? Strange that 'spreadsheet' would give.. by Assmasher · · Score: 2, Insightful

    Their not tight lipped about their criteria, they're tight lipped about the exact algorithm involved (understandably so), but it still doesn't explain how they rank #1 for spreadsheet. Seriously.

    Remember when Google released 'Scholar'? The very next day (this is something other people critical of Google adwords like to mention) somehow, with very few links to this new product, the word 'scholar' had Google showing up as #1.

    Yeah, sure they play fair ;)... It's a fair coincidence that ALL of these words show Google as #1?

    intranet, spreadsheet, documents, calendar, word processor, email, video, instant messenger, blog, photo sharing, online groups, maps, start page, restaurants, dining, and books

    Some? Yes, all? No way. Not spreadsheet, not documents, certainly shouldn't be for e-mail or instant messenger.

    --
    Loading...
  20. Re:Except that it's internal "funny money" by Dominic_Mazzoni · · Score: 2, Informative

    Don't adwords work by ordering the ad results by highest bidder?

    No.

  21. Tax Liability? by Christopher_Edwardz · · Score: 3, Interesting

    If google:

    • gives itself free advertising for other products in its portfolio
    • and derives monetary or other substantial benefit
    • and values this service for money

    Do they, then, have to mark as "income" the money they create in this manner? I mean, the point would be moot if they "paid themselves" and then marked that as income. (And also created a business expense I guess.)

    Do they have to bid, like the others, or do they simply bid[0] = bid.highest() + 1 where bid[0] is google's "bid"? If so, does this violate their own bidding rules? It appears by the article that they do bid fairly.

    However, if they do not use "real money" to do so, or record any "created money" as income (as it is value, as it is valuable, since they sell it as a service), isn't this a problem legally?