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Circuit City and the American Dream

An anonymous reader writes "Circuit City said yesterday that it had fired 3,400 of its highest-paid sales staff — 8% of its employees — and will replace them with lower-paid workers. Sign On San Diego called this 'a risky strategy to cut costs that goes beyond the layoffs, buyouts and hiring freezes commonly used by struggling companies.' The fired workers have a chance to apply for lower-paying positions after a 10-week wait, the company said. Quoting a Circuit City spokesman: 'This is no reflection on job performance... We deeply regret the negative impact. Retail is extremely competitive, and if we're going to thrive and operate a successful company... we just have to control costs.' So: work hard, become the best in your field, and get fired so they can offer you a new job 10 weeks later at a lower salary."

64 of 835 comments (clear)

  1. You have *got* to be kidding me. by Skyshadow · · Score: 5, Insightful

    "Work hard, become the best in your field..."

    Yeah, sorry -- the folks working at Circuit City don't generally really qualify as being the "best in their field", unless you're defining the "field" as "people who work at Circuit City". Besides, Circuit City's not on commission anymore so you can't even argue that these folks were necessarily their top performers.

    But let's accept for a moment the premise of this article. If these folks really are such great salesmen, this is opportunity knockin' at their door -- they can get better jobs at higher-end stores, they can start their own higher-end stores, they can get into selling something that has worthwhile commissions involved with it like software or cars or whatever. I mean, let's face it: Being the best sales associate at Circuit City is along the same lines as being the best cook at McDonald's. If that's where your vision ends, that's almost certainly where you belong.

    That aside, what offends me most is that this thread is this horrific notion that we've devolved to a point where the meaning of the term "American dream" has mutated from 'boundless opportunity in the marketplace and the ability to move out of the economic class you were born into' to 'lifetime employment at Circuit City'.

    Speaking only for myself, if that really were the case then I'd want no part of it.

    The American Dream as I understand it is that when you get laid off from a shitty dead-end job you can go out and find or create something better if you have the drive and/or ability for it. And hey, if your lack the skills or the ambition to go out and work to better your situation, you can always reapply -- I'm sure that red shirt will fit just as well in ten weeks as it does now.

    --
    Every year during my review, I just pray the words "slashdot.org" aren't mentioned.
    1. Re:You have *got* to be kidding me. by Rosco+P.+Coltrane · · Score: 4, Funny

      And hey, if your lack the skills or the ambition to go out and work to better your situation, you can always reapply -- I'm sure that red shirt will fit just as well in ten weeks as it does now

      After 10 weeks bored out of your mind on the couch, watching tv with a beer in your hand and listening to your wife pestering you to find another job? not sure the red shirt will fit anymore...

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    2. Re:You have *got* to be kidding me. by ez76 · · Score: 5, Insightful

      Besides, Circuit City's not on commission anymore so you can't even argue that these folks were necessarily their top performers.

      Just because they're not paid for their performance doesn't mean their performance is not evaluated on the basis of sales.

      The whole "don't worry, I'm not commission" line that Best Buy made famous is just that, a ploy to comfort the mark.

    3. Re:You have *got* to be kidding me. by HomelessInLaJolla · · Score: 3, Insightful

      work hard, become the best in your field, and get fired so they can offer you a new job 10 weeks later at a lower salary Once you've been through this cycle more than twice you will begin to see how the game really works. Then you resolve yourself to waiting out the bullsh*t until a real opportunity comes along. Unless you're some spoiled rich brat you have two decisions: keep recycling yourself back into the game or become homeless while waiting for providence.
      --
      the NPG electrode was replaced with carbon blac
    4. Re:You have *got* to be kidding me. by Pharmboy · · Score: 4, Insightful

      Then as a 40 something guy who has rode the rollercoaster of business (and done well) let me offer you one piece of advice: The only security you have is in what you can do. You will face layoffs, you will face hard times. If you keep increasing your skills, learning new skills, and improving yourself, then you are less likely to be the one to get laid off. And if you are, you will find it much easier to get a job.

      The "constant layoffs" are not new to 2007, it has been going on for decades. The 80's had a bad reputation for the decade of greed for the same reason. Again, all you have is what you know you can do. No company will ever "give" you security.

      --
      Tequila: It's not just for breakfast anymore!
    5. Re:You have *got* to be kidding me. by BalanceOfJudgement · · Score: 5, Insightful


      That aside, what offends me most is that this thread is this horrific notion that we've devolved to a point where the meaning of the term "American dream" has mutated from 'boundless opportunity in the marketplace and the ability to move out of the economic class you were born into' to 'lifetime employment at Circuit City'.

      Speaking only for myself, if that really were the case then I'd want no part of it.

      The American Dream as I understand it is that when you get laid off from a shitty dead-end job you can go out and find or create something better if you have the drive and/or ability for it. And hey, if your lack the skills or the ambition to go out and work to better your situation, you can always reapply -- I'm sure that red shirt will fit just as well in ten weeks as it does now.
      --

      While I appreciate your sentiment and agree that the 'American Dream' is MUCH more than lifelong employment at Circuit City, I'd like to offer an opposing view of what is going on here.

      My view is basically this: The American Dream, as you defined (and which I think most Americans would agree with) - is crap. And this action on Circuit City's part only confirms that assertion. It's a lie we tell ourselves to take pride in something that is inherently destructive, something that while it seems good in theory, becomes nearly impossible in practice: Capitalism itself.

      I have spent the better part of my life attempting to understand the intricacies of human nature, particularly with regard to how they influence our social systems (and thus, what the requirements of those social systems are) - and the one point that has always stuck with me is Capitalism itself.

      It seems like such an ideal solution, doesn't it, the economic embodiment of freedom, the nearly boundless promise of free enterprise..

      Except that when you make money the motivating factor for why you do things, the things that SHOULD motivate you as a human being in a human culture - cease to function. The RIAA's recent behavior (suing a 10 year old girl.. come on) eloquently demonstrates this assertion.

      Oh certainly, money need not be the ONLY motivating factor, and for a long time it wasn't. But over time it becomes harder to justify taking a hit to the bottom line just because you care about your employees, doesn't it? Especially when your shareholders are harping on you to increase the stock's value. Especially when there are, at any given moment, dozens of lawsuits against companies for NOT fulfilling their obligations to shareholders.

      And especially, when companies are so richly rewarded for their abuse of the human cultures in which they participate.

      What I am getting at is this: Circuit City doesn't care one whit about the success of our civilization, and accordingly, the value of their employees as ANYTHING OTHER than "human resources" is essentially nil. There is no value in seeing them as people, because well, it makes them just slightly less profitable. Can't have that now.

      No, society falls to shit, and the money-making business doesn't care.. because if the society fails, there's no need for money anyway, but so long as it exists, those with wealth hold all the cards.

      Seeing people as human beings is a liability in a civilization that values wealth as much as we do.

      Quoting Heinlein, "a dying culture invariably exhibits personal rudeness. Bad manners. Lack of consideration for others in minor matters. A loss of politeness, of gentle manners, is more significant than a riot."
      --

      We are the fire that lights our world.. and we are the fire that consumes it.
    6. Re:You have *got* to be kidding me. by Rosco+P.+Coltrane · · Score: 5, Insightful

      I read your post, and the first thing that sprang to my mind is that you haven't held a serious job yet.

      Your vision of the american dream (the one I had before too) is the stereotypical Horatio Alger story that permeates the entire work culture of the United States, that can be summed up as: if you work hard, you will rise and get a better life. Unfortunately, and this is something that you learn as you get older and have been working for a while for one, more likely several companies, the Horatio Alger dream is just that, a dream. Yes it would be very nice if it was still true, but the reality is that very VERY few better their lives through hard work and perseverance. Very few people start out selling apples and end up millionaires, a-la rockefeller. What happens in reality is that most of the population toils to pays credit, and a sizeable part of the population toils just to make ends meet and stay off the street.

      It's my opinion that the so-called american dream is mostly a myth implanted in people's minds early on in their lives to make them work harder for the same wage, constantly hoping for better days. The reality of America today is that the rich get richer, the poor get poorer, and the middle class finds the "middle" slowly drifting to the bottom.

      Don't get me wrong, I'm not a "leftist" who complains about social inequalities, I have nothing against people being rich, and I myself work hard to have a better future, but without much hope because unfortunately, the social elevator that would allow people to make their lives better through hard work is mostly out of order: most of America is inside the cabin frantically pushing the buttons, hoping that it will finally start to rise, and it doesn't. I think you'll come to realize this too one day.

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
    7. Re:You have *got* to be kidding me. by voice_of_all_reason · · Score: 5, Funny

      After ten weeks of watching cartoons and eating cocoa puffs, I might not want to go back.

    8. Re:You have *got* to be kidding me. by BalanceOfJudgement · · Score: 4, Insightful

      I meant to add this, because it alters the tone of my post somewhat, but of course Slashdot doesn't let you edit posts:

      There are features of Capitalism which I do actually really like, and that I still think are workable. But since capitalism is a system we invented, we are consequently responsible for how we run it. The choices we make, the values we hold, influence how we build our civilization. We can choose to be responsible in our pursuit of value, or we can choose to cut every corner, cut every throat, in our grasp for wealth.

      Currently, we are increasingly choosing the latter. It doesn't have to be that way. But Capitalism isn't an end in itself, and its purpose can ONLY BE to serve us.. but we have to make it do so. It's hard, to choose to give up wealth for values, but that isn't really a sacrifice, when we consider how much our values actually mean to us.

      Unfortunately, we don't seem to be making that choice. Or we are, and what we're choosing really is this destructive.

      --

      We are the fire that lights our world.. and we are the fire that consumes it.
    9. Re:You have *got* to be kidding me. by Anonymous Coward · · Score: 5, Insightful

      You will face layoffs, you will face hard times.

      Sorry, no.

      I work for the government. I'm a "civil servant". I make high 5 figures, and I'm not management. I'm a member of a union. I will not be fired / layed off / downsized / whatever.

      Have a nice day.

    10. Re:You have *got* to be kidding me. by corbettw · · Score: 4, Insightful

      You're confusing the American Dream (being your own boss, owning your own home, having a wife that doesn't work and children in private school) with the French dream (lifelong employment at one employer). The two are completely irreconcilable.

      --
      God invented whiskey so the Irish would not rule the world.
    11. Re:You have *got* to be kidding me. by AndersOSU · · Score: 4, Insightful

      I agree with you ... to a point.

      I'm in my mid twenties, and am constantly amazed at what people in my age range feel entitled to. I expect to work my way up, and don't expect any particular loyalty from my employer. Pension plan ha - that's a good one - now tell me about social security that cracks me up every time. On the flip side that they expect some long-term loyalty from me is really hilarious.

      However, that circuit city feels that they can exercise their lack of loyalty so egregiously is disgusting. As soon as I read about this I decided not to spend another dime there - not that big a loss since the last three times I went in there prepared to throw money at them they made it so frustrating that I drove the extra 15 minutes to Best Buy (not exactly the savior of the little guy I know).

    12. Re:You have *got* to be kidding me. by lord_mike · · Score: 5, Insightful

      There once was a time when people living in the richest country in the world had a reasonable expectation that they could share in that wealth as long as they worked hard and played by the rules. It's not an unfair "expectation". After all, the 50's era (a time that conservatives like yourself laud as being the American ideal) was a time where you could get a good job with great security and live well for the rest of your life. You would have health insurance, life inusrance, pension, the whole 9 yards. If someone brought that up today, they would be accused of being a communist, yet this era was considered the capitalist ideal--the idea of the American Dream came from this time period in history.

      Even crappy retail jobs that are being derided on this site had these kind of benefits. A retail person COULD own a house, believe it or not... almost impossible today.

      Of course, back then we had control over markets, imposed trade barriers, and the population had significant union representation. We also actually manufactured things, as opposed to today. Conservatives who want to go back to the 50's conveniently forget these facts.

      But, it is irrelevant... at some point we became so jaded when these ideals were stripped from our society, that we now resent and try to bring down anyone who still has health insurance, union membership, or a pension plan. Instead of demanding more for ourselves, we are demanding less for everyone else--somehow it is better for everyone to be dragged down rather than lifting everyone up.

      It's a little depressing that Americans have been so beaten down by the system that they are afraid to stand up for themselves. What's even sadder is that posters like yourself seem intent on cutting off your nose to spite your face.

      It is no wonder that the United States of America is in such a bad state. It's time for America to rise up and demand the America Dream again. It is our birthright, but only if we stand up for it.

      Thanks,

      Mike

    13. Re:You have *got* to be kidding me. by homer_s · · Score: 3, Insightful

      The reality of America today is that the rich get richer, the poor get poorer, and the middle class finds the "middle" slowly drifting to the bottom.

      That is simply not true. Did the poor in the 1950s have access to the kind of healthcare that someone on Medicare has to now? Did they drive better cards? Did they have access to the kind of technology ppl have access to today?

      Yes, the rich get richer much much faster than the poor do - but it is false to say that the poor get poorer. That is only true in socialist paradises like Zimbabwe and soon Venezuela.

      Read this for some more commentary. There is also a piece by the leader of the communist party of the USA for more 'balanced' coverage.

    14. Re:You have *got* to be kidding me. by Anonymous Coward · · Score: 5, Insightful

      I'm sorry that your version of the American Dream relies on such a sense of entitlement.

      And as a guy who turns 55 next week, I'm sorry that yours doesn't. If you work hard, you SHOULD BE entitled to the fruits of your labors.

      If you're lazy, steal from your employer, go to work drunk, act like a total jerk to your fellow employees then you should lose your job. But to lose your job when the fat cat CEO earns five hundred times what you do so that the company can hire a replacement for you at a lower pay rate, well, that's just plain damned evil.

      And for you, as a worker, to believe that this is in any way fair or equitable, or that your employer doesn't owe you a living for your labor, well, that's just plain retarded. If you believe that, you fucking deserve to lose your job.

      It's time to quintuple the minimum wage, and then bring back the unions. Bullshit like Circut City never happened back when 75% of workers were unionized. Now that only 10% of us are in unions, they have us by the balls. And it's idiots like you who think it's the UNIONS that are evil that allow this bullshit to happen! Grow a fucking brain, moron.

    15. Re:You have *got* to be kidding me. by Anonymous Coward · · Score: 3, Insightful

      And that is what's wrong with American government agencies. There are so many ridiculous protections that people have little motivation to do their jobs well, which is why anything the government does ends up half as good and takes three times as long as the private sector. Oh please, lets do elect Hillary so my healthcare can be run like that!

    16. Re:You have *got* to be kidding me. by drinkypoo · · Score: 3, Insightful

      In short, I think you'll find that nobody owes you jack shit.

      In court, you're right. But to a reasonable person, if I work hard for someone, I deserve and am owed respect and fair treatment. It doesn't mean I'm going to get it, just like having a right to life, liberty, and happiness doesn't prevent the government from doing its level best to interfere with all three.

      The most important message is that respect works both ways, but fear only works in one. If you work for an employer who, when they fire someone, always just drops it on them without notice, that has a chilling effect on your loyalty. If you work for an employer who fires people and hires them back at less pay to save money, well, don't you think that has a chilling effect? It's bad for everyone.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    17. Re:You have *got* to be kidding me. by melchoir55 · · Score: 5, Insightful

      Then as a 40 something guy who has rode the rollercoaster of business (and done well) let me offer you one piece of advice: The only security you have is in what you can do. You will face layoffs, you will face hard times. If you keep increasing your skills, learning new skills, and improving yourself, then you are less likely to be the one to get laid off. And if you are, you will find it much easier to get a job.

      The "constant layoffs" are not new to 2007, it has been going on for decades. The 80's had a bad reputation for the decade of greed for the same reason. Again, all you have is what you know you can do. No company will ever "give" you security. One of the main points in this article is that the people who DID work hard and improve themselves were the ones who got laid off. Saying they [skilled workers] can just go get a better job elsewhere seems shortsighted since, if they could easily go get a better job, one would presume they'd have already done so.
    18. Re:You have *got* to be kidding me. by UbuntuDupe · · Score: 5, Interesting

      I recently suggested a solution to this dilemma based on someone's remark on that topic.

      Basically, someone should set up "stores" that don't make money on sales at all, but essentially just rent you access to the showroom so you can figure out what you need (and then perhaps rate the people there based on how informative they are -- like Slashdot) and then find the cheapest place online to get it (either using their computers there or just go home having a better idea of what you need). They would have no qualms about telling you, "ah, you don't need this stuff".

      Depending on the money needed to make it work, you could either run them for-profit or as a co-op where your "membership fee" is all or partly your service of working there part-time in a department you're already knowledgeable about. You help people find what computer they should get, and in return, old folks there teach you what gardening equipment you should get (for example).

    19. Re:You have *got* to be kidding me. by HikingStick · · Score: 4, Insightful

      I believe there is a couple key point to the American Dream that you (and many others) inadvertantly miss. First, the American Dream cannot be realized by most people if they are willing to work for someone else. The American Dream--time and again--has been realized by those who, for whatever reason, could not or would not allow themselves to be wage-slaves. They started cottage industries--some failed, and some succeeded. Those who succeeded saw the American Dream fulfilled. Those who did not succeed faced a choice--either try again (to achieve the Dream) or believe that the American Dream is a lie. There is a third choice for those who taste failure. Most accept it as the default option but they typically will not assent to it: the American Dream is real, but they reinvent it as being something different--having a modest wage, access to credit, and some luxuries that fit their preconceptions. For them, that is good enough.

      The second point that is often missed when discussing the American Dream is what made it possible: something I will call the "American Spirit"--that we, as a people, are willing to reach out and give others a hand along the way. I, by no means, suggest that this spirit is unique to America, but I do believe that--at one time--the world would have been hard-pressed to find more of it per-capita than anywhere else in the world. Today, sadly, it is in decline. Up-and-comers demonstrated this spirit by giving good jobs to their employees, and by contributing to those in need. Socially responsible corporations, while tending to long-term profitability and short-term objectives, did this by having a sense of loyalty to those who helped build the corporation. If we, in America, have had any failure, it is in this second aspect--a failure of the American Spirit.

      What disgusts me most about the Circuit City scenario (which is also played out in many other industries every day) is that these "artificial persons" (for what is a corporation if not a legally recognized entity under law?) have forsaken their responsibility to society in order to worship at the altar of profitability.

      Don't get me wrong. I'm not saying that businesses cannot take action to maintain their profitability--my degree is in business management and technology, so I understand the factors--but I would argue that it was a failure of management that brought them to this place. Had the leadership of Circuit City fully exercised their duty to their business, the could have stemmed this time years ago. Yes, I know many of you will scream "armchair quarterback" or "20/20 hindsight," but it was clear (to me, at least) that Circuit City expanded too aggressively, they did little to differentiate from their fierce competitors, and they never looked (successfully, at least) strategically at their industry and market trends. In other words: they should have seen this coming and made a minor course correction before they were thousands of miles at sea.

      After reading the article today, and other recent news on Circuit City, I'm just glad I never accepted a position with them back in 1997. The American Dream is not holy writ that allows us each to pursue our interests at the expense of our neighbors. It is objectification of the notion that we all have the opportunity to reach toward a lofty goal--of establishing a place in this world, a good home for our families, adding stability to our communities, and having a (positive) impact on society along the way. Do all achieve this dream? No, but we can be part of it.

      --
      I use irony whenever I can, but my shirts are still wrinkled...
    20. Re:You have *got* to be kidding me. by Anonymous Coward · · Score: 5, Insightful

      Good points on both ends. It is very true that your skills are the only security you really have, but corporate culture really does need a change.
      I love how all of the large retail business like this are always stressing "team work" and "family" to employees and expect employees to be devoted to the company when most of these same companies will ruin the lives of their employees the second it is 0.001% more profitable for them to do so.
      I particularly love the occasional business article that pops up in which employers have the audacity to complain that new employees show no loyalty to their companies and aren't willing to invest in their jobs. Well, that's because we aren't all morons. Corporate culture set the tone and will now have to live with the results.

    21. Re:You have *got* to be kidding me. by UbuntuDupe · · Score: 5, Funny

      I wasn't trying to be funny :-/

    22. Re:You have *got* to be kidding me. by L0rdJedi · · Score: 4, Insightful

      If you're lazy, steal from your employer, go to work drunk, act like a total jerk to your fellow employees then you should lose your job. But to lose your job when the fat cat CEO earns five hundred times what you do so that the company can hire a replacement for you at a lower pay rate, well, that's just plain damned evil.

      You're right, it is evil. Hopefully this news will keep people from applying to Circuit City. I know I sure as hell would not want to work somewhere that's going to do something like this. With no one wanting to pickup those jobs, they'll just fall further and further until they've declared bankruptcy and closed down the whole chain. In fact, even if I wasn't one of the ones layed off, I'd definitely be looking for a new job now. Despite the stock price going up, this is going to prove to be disastrous for them. Hell, start a boycott if you want. They may sell some decent stuff, but they treat their employees like shit, so there's no reason to patronize them.

      Hopefully people will remember this so that if the mere idea ever creeps into another CEO's head he'll forget about it instantly or risk losing his company.

    23. Re:You have *got* to be kidding me. by pitdingo · · Score: 3, Insightful

      How can you blame unions for the US auto industry failure? Unions did not design the crappy cars coming out of the big three. Unions did not cut out R&D from the budget. Unions did not force the big three to "diversify" rather than reinvest in newer production lines and tools. Unions do not force GM to pay out stock dividends when they should be keeping that money to invest in better designs and quality.

      By far, the largest contributor to the failure of the Big Three is due to complete and total mis-management. If you are not designing cars people want to buy, surprise, surprise, no one is going to buy them. If no one is buying your cars, then you are going to have trouble paying the bills. Bills like health-care and pensions.

    24. Re:You have *got* to be kidding me. by tthomas48 · · Score: 5, Insightful

      Oh yeah, it's the unions fault. Is it still the unions fault? Is the fact that every single car GM builds is a fucking ugly piece of crap, with a gigantic plastic dashboard, no safety features, and no standard features the fault of the unions? I can only bear the "unions raise cost" argument so far. At some point GM and Ford have to build cars that people want to buy.
      GM may be having problems because of pensions, but remember they made the promises in the first place. They could have invested to make sure they could pay out on those benefits, but instead they followed the modern corporate motto - "If you can no longer compete, buy some random crappy companies and increase your debtload". So they squandered money on investments that in no way made their automobile business more competitive as their market share dwindled. Ditto for Ford. Those are poorly run companies. They ran afoul of the unions and could no longer compete in labor, sure. But that was only one bad business decision among thousands. Having billions of dollars in medical and pension costs is only a problem if you aren't selling cars.

      So what's your problem capitalist? Go sell some fucking cars and all your problems will go away.

    25. Re:You have *got* to be kidding me. by Frosty+Piss · · Score: 4, Insightful

      I know that this was a huge oversimplification, but the concept remains. *Most* government programs are inefficient due to lack of competition. I want my government small, and to do what government is supposed to do...govern and get rid of these people: "I work for the government. I'm a "civil servant". I make high 5 figures, and I'm not management. I'm a member of a union. I will not be fired / layed off / downsized / whatever."

      Why? You think it's conducive to team building and happy productive employees that get paid reasonably good wages to hold the possibility of layoffs a la corporate greed over their heads? I'm the original poster, and I'll tell you this: The agency I work for has very high standards, excellent employees, and is an all-around great place to work. This is good since we fly planes. It would be extremely hard to attract the quality of personnel that we have if we didn't offer an extremely stable employment environment. We rely on the continuity of experienced employees that don't have to worry about keeping an eye on the Help Wanted ads. All jobs should be like this, people would be a lot happier. With happiness comes productivity.

      When I hear people bitch about the benefits that government employees enjoy, I think two things: Most wish they had those same benefits, and are jealous that they do not. The fact of the matter is, the reason that most people outside the rarefied air of the executive class don't have these benefits is corporate greed.

      Don't blame government employees that they have it so good, blame corporate pigs that they screw their employees.

      --
      If you want news from today, you have to come back tomorrow.
  2. So take your business to Best Buy by wiredog · · Score: 3, Funny

    Boycott Circuit City!

    1. Re:So take your business to Best Buy by Rosco+P.+Coltrane · · Score: 4, Funny

      Surely you mean Short-Circuit City...

      --
      "A door is what a dog is perpetually on the wrong side of" - Ogden Nash
  3. Will Circuit City get by Recovering+Hater · · Score: 5, Insightful

    what they want or what they deserve? I know if I worked there, I would hope I could find a better job before they could fire me and would be praying that hundreds of other employees would be doing the same. The next time you visit Circuit City just remember how they value their employees. If they can't be bothered to spend the money on quality help what does that imply about their attitude towards their cutomers.

    --
    My humor is probably your flamebait
  4. Jumping the logical gap. by ivan256 · · Score: 3, Interesting

    work hard, become the best in your field, and get fired so they can offer you a new job 10 weeks later at a lower salary


    There is a huge logical gap between "We're not getting rid of these people for performance reasons" and "These people are the best in their field". I don't think you can read any of this and come away even with the idea that these people were any better than the other, lower paid employees in their same stores. If they think they can employ the *exact same people* for less money in 10 weeks, then clearly these salespeople were paid beyond what the market can bear.

    Why do we need to make up negative stuff about this when we could simply point to the fact that the salary savings look pathetic in comparison to what they continue to pay their executives?
    1. Re:Jumping the logical gap. by Hoi+Polloi · · Score: 5, Insightful

      Come on! Everyone knows that CEOs are equal in talent and skill to 400 regular employees. They are irreplaceable geniuses. No one could do their jobs for even a fraction of that. Even when they fail they deserve tens of millions of $. It has nothing to do with boards made up of CEOs from other companies who vote for the compensation packages and scratch each other's backs. Nothing.

      --
      It is by the juice of the coffee bean that thoughts acquire speed, the teeth acquire stains. The stains become a warning
    2. Re:Jumping the logical gap. by dafz1 · · Score: 3, Insightful

      Having been a manager of sales people, the response to "If you want more money, sell more high commission items" is:

      "I quit".

      I've seen it done, and, unfortunately, did it myself, once. And my best salesman quit.

      People determine their value on what they get paid. If they are valuable to your company(high dollar sale people), pay them more to keep them. Don't force them to make it up in more sales. Someone else will pay them the base they're looking for, in addition to the commission. I'd rather pay one person who has great sales 10% more each year, than two people who are little more than warm bodies taking up space.

  5. Didn't they do this years ago? by VeriTea · · Score: 4, Insightful
    I read an article several years back about how Circuit City fired all their highest-grossing commissioned salespeople to replace them with hourly workers. It must have been so successful they decided to try again.

    Either that or they need the stock boost that comes from indiscriminately firing workers - Wall Street loves that.

    --
    --- There are two kinds of people, those who accept dogmas and know it, and those who accept dogmas and don't know it
  6. The lowest of the low by Jeffrey+Baker · · Score: 5, Insightful

    The truth of the matter is that a Circuit City salesman performs a service to the public which is about on par with picking strawberries or washing cars. People who pick strawberries and wash cars make the minimum wage. These types of jobs are not intended to be long careers, they are supposed to put kids and part-timers to work. The stark truth of economics is that if you want a higher wage you have to do something more valuable. Try machining or engine repair.

    1. Re: The lowest of the low by bjourne · · Score: 3, Interesting

      No, that is not the truth. That is the bullshit propaganda the Capitalists want you to believe. Without any salesmen, the company can not sell anything and the whole Circuit City collapses. Same thing with the strawberry pickers, without them the strawberry sellers can't sell any strawberries and so goes out of business. Therefore, these people are, for their respective employers, invaluable. The only reasons companies can treat the like shit is.... because they can!

      I'm a developer at my company and I make quite a lot of money. Without me, they wouldn't be able to sell any products, so I'm valuable. There are also janitors at my company. They clean stuff and pick up the trash that we, the developers, leave behind. They make much less money. Why? It can't be because we work harder (each of us spends at least one hour/day surfing), it can't be because what we do is more valuable (without the janitors this place would be so disgusting no one would be able to work). The only reason they get paid less is because the company can get away with it. And if the US is any example, they will try to force down the developers wages too.

      There is really nothing immoral with that. All companies want to lower their costs to stay "competitive" (read: more money to the owners). But what is despicable is that the employees just lays downs and takes it. The solution is so simple. Just strike dammit. Unionize. If just a few thousand of Circuit City's employees decided to strike for a week or two, they would lose so much profit from lost business that it wouldn't be economical to fire them.

    2. Re: The lowest of the low by FirstTimeCaller · · Score: 3, Insightful

      The only reason they get paid less is because the company can get away with it.

      Now, now. That's not the only reason. If they decide to replace the janitor, they can train his replacement in a very short time. If they replace a developer, it will take (hopefully) much longer.

      It boils down to supply and demand. If there is a line of equally-skilled people willing to take the job, then the value of that job will be less. Simple as that.

      --
      Wanted: witty unique signature. Must be willing to relocate.
  7. Parody by HomelessInLaJolla · · Score: 5, Funny

    Circuit City and the American Dream

    Business savvy decision allows new employees a chance at sales fame.

    Top business analysts have determined that a growing number of people have become "too wealthy for their own good", according to one high-ranking Wall Street spokesperson. "It is in the interest of the common good that we allow other, less priveleged folks, to have the opportunity to buy their own food and afford both rent and car payments."

    The dismissed workers, having reached their allowed quota of wealth, were given peanut butter and jelly sandwiches on their way out the door and told that they could reapply after their savings had been reduced to zero. While the average lifespan of a salesman's savings is about ten weeks, according to financial analysts, it was widely agreed that dismissed employees would not truly be eligible for reassignment until they had accumulated enough debt to prevent them from ever owning a house or car again.

    "These people were beginning to factor into systems that have long been the exclusive playgrounds of the rich and powerful. We simply could not allow them to tip the scales and upset the balance," said Circuit City spokesman Bill Cimino.

    --
    the NPG electrode was replaced with carbon blac
  8. It doesn't matter by dafz1 · · Score: 4, Insightful

    Circuit City is on it's last legs.

    The CC stores I've been in have lots of empty shelves, especially in the home audio area. The center area is mostly CDs and DVDs. They had a decent selection of TVs, which, supposedly, are low margin items, so they're not going to be much help in keeping CC profitable.

  9. UNIONIZE by dukerobinson · · Score: 4, Insightful

    This sort of nonsense will continue in retail jobs (and everywhere else) until workers UNITE. There is no sense in taking this sort of abuse. Circuit City employees: your company does not care about you, if you want to receive something like fair compensation for your labor then you have to unite with your fellow employees.

  10. The will become K-Mart by ehaggis · · Score: 4, Insightful

    Poor employee morale and low pay create the a social petri dish for employee malaise and discontent. Customer service suffers. People stop shopping there. The company continues to lower prices and pay. A vicious cycle ensues. Soon they declare bankruptcy and blame on it everything except poor management decisions driven by short term bottom line numbers.

    --
    One ring to bind them - should probably have more fiber and less rings in their diet.
  11. First boycott Best Buy, now Circuit City? by Anonymous+Freak · · Score: 5, Interesting

    What other large electronics chains are left that I can buy at? I don't want to support businesses who either cheat their customers (Best Buy) or who mistreat their employees (Wal-Mart, Circuit City.) I'm going to be running out of vendors, soon.

    Anyway, this reminds me of a friend of mine. He graduated from college with a degree in History. Yes, a rather un-saleable degree. So he lived on my couch for a few months after he graduated while he tried to find a job. The only job he could find was telephone credit card sales. Yes, he was *THAT* guy. Every day, he came home from his job, the first words out of his mouth were "I hate my job." What made it even worse is that he was *GOOD* at it. His second month there, he set a sales record. His third month, he broke that record. Then he got fired. Because he wasn't following the script to the letter.

    Now, if someone comes in, and, by *NOT* following the script to the letter (he did say all the parts that the law requires creditors to say,) sets sales records two months in a row (he got a plastic slinky with the company name on it in thanks,) shouldn't you have the OTHER people follow his lead, rather than fire him?

    --
    Another non-functioning site was "uncertainty.microsoft.com."
    The purpose of that site was not known.
    1. Re:First boycott Best Buy, now Circuit City? by kabocox · · Score: 3, Interesting

      What other large electronics chains are left that I can buy at? I don't want to support businesses who either cheat their customers (Best Buy) or who mistreat their employees (Wal-Mart, Circuit City.) I'm going to be running out of vendors, soon.

      Simple truth? The highest paid slashdotter isn't magically worth more than that Wal-mart store greeter. We all should be making min. wage and min. wage should be enough to buy a house, car, food, pay monthly electric, cable, internet, cell phone bills, raise offspring on and then donate more money for boyscouts, girlscouts, schoolfund raisers, or other various charities, and let's not forget about Christmas were you are expected to buy tons of gifts for family and little gifts for special friends and family. (Pity you if you have a large family.) Oh, afford various insurances life, health, auto, home, and anything else that folks need.

      You need to do all that on min. wage. Now, tell me what "min. wage" needs to be. It's been funny reading this. This article assumes that a college educated person can find a job that'll pay 4x5 times min. wage. Um, we aren't worth that much more than a highschool drop out though we'd like to think we deserve a lot more money than them because we made it through college.

    2. Re:First boycott Best Buy, now Circuit City? by djSpinMonkey · · Score: 4, Funny

      ...shouldn't you have the OTHER people follow his lead, rather than fire him?

      Assuming that "you" are the guy in charge of a credit card telemarketing company? No, that isn't what you should do. You should, in fact, find the nearest wood chipper and jump in.

  12. Have we learned NOTHING from Star Trek? by onkelonkel · · Score: 5, Funny

    You DO NOT want to be wearing the red shirt. Especially if you are on the away team.

    --
    None of them can see the clouds; The polished wings don't care.
  13. Short Circuit City by Jeremiah+Cornelius · · Score: 5, Insightful

    "In the 1980s capitalism triumphed over communism. In the 1990s it triumphed over democracy."
    --David Korten

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  14. Get in line now, avoid the rush by Grashnak · · Score: 5, Funny

    The fired workers have a chance to apply for lower-paying positions after a 10-week wait, the company said. Wow, I'll bet there will be a lot of people taking them up on that generous offer... Oh wait, no there won't.

    Circuit City: You make too much money. You're fired.
    Dumbass Employee: What? Noooooooo! My PS3 comes in next week and I need the employee discount! I'll work for less!
    CC: Not good enough. First you must go without a paycheck for 10 weeks to prove you are worthy.
    DE: Aaaggghhhh! Okay, then what? I'll do anything.
    CC: Then you must crawl back here, and I do mean crawl, and beg for your job back at half your previous salary!
    DE: *sobbing* I'll do it!
    CC: Oh, and bring me a shrubbery.
    --
    Life needs more saving throws.
  15. I do by SuperKendall · · Score: 3, Insightful

    A union just gives us the ability to say "if you fuck with one of us, you fuck with all of us". Do you have a problem with workers doing that?

    I do when you don't have a choice about joining the union or not, which is generally what happens with unions - and they turn that same attitude back on fellow workers they do not like.

    A workers union is a slippery slope to a whole other parallel layer of management above you, and that honestly does not do the company or you any good in the long run.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  16. Stupid management never suffers, only employees. by Futurepower(R) · · Score: 4, Insightful

    "Not that crappy old Circuit City..."

    This is just another chapter in an old story. The top management of Circuit City doesn't know what they are doing, so the company has trouble making money, but it is only the employees who suffer.

    --
    Is U.S. government violence a good in the world, or does violence just cause more violence?

  17. Comment removed by account_deleted · · Score: 4, Interesting

    Comment removed based on user account deletion

  18. Democracy? by Infonaut · · Score: 5, Insightful

    "In the 1980s capitalism triumphed over communism. In the 1990s it triumphed over democracy."

    What do employee/employer relationships at Best Buy have to do with democracy? Nobody has subverted representative government here. One particular corporate entity has made a business decision to cut labor costs by getting rid of some of its more highly-paid employees. There's no violation of contract, no usurpation of rights. There is no right to employment in the United States, and never has been.

    --
    Read the EFF's Fair Use FAQ
    1. Re:Democracy? by utopianfiat · · Score: 3, Insightful

      I assume you're somewhat into Computer Science, can you tell me why the UpHeap algorithm is average constant complexity?
      Because generally 50% of the smaller nodes are on the bottom of the tree.
      How many sales associates work under each manager? How many managers work under each store manager? How many store managers work under the regional coordinator? They're pruning the bottom of the tree- rather than take a chunk out of the executive money-sink, they'd kill off FIVE THOUSAND TWO HUNDRED EMPLOYEES. They're not offering them a PAY CUT even! They're not changing to a commission system to try to increase competition! They are DOWNSIZING FIVE THOUSAND EMPLOYEES.
      The fact of the matter is, taking care of workers is better for the economy because workers CONSUME. Need I remind you that the American economy is held up chiefly by international corporations and massive consumption? In terms of economic health, executive salary fluctuation is nothing, because all executive salaries go to is corporate investment. To actually pull a return on that investment, it would be wiser to put money into the hands of the people who can drive your profits upwards...

      --
      +5, Truth
    2. Re:Democracy? by theshowmecanuck · · Score: 3, Insightful

      But there is a right to life, liberty, and the pursuit of happiness. The last two are pretty hard when you get fired because some CEO wants to make another $10,000,000 bonus. Liberty: you are only truly free in a capitalist society if you have money. Tough without a job. Happiness: money doesn't buy happiness, but living in a box because you have no job actively contributes to unhappiness.

      --
      -- I ignore anonymous replies to my comments and postings.
    3. Re:Democracy? by K'Lyre · · Score: 5, Insightful

      Pursuit of Happiness. Not the Receipt of Happiness. Getting fired does not impinge on your so-called "right" to the "pursuit of happiness" (which is a line from the Declaration of Independence, not the Constitution, and therefore is not binding in any way). It means you're free to pursue your happiness elsewhere.

    4. Re:Democracy? by cyber-vandal · · Score: 3, Funny

      But luckily in Libertarianworld you can just start a business and live happily ever after.

    5. Re:Democracy? by wsherman · · Score: 3, Insightful

      What do employee/employer relationships at Best Buy have to do with democracy? Nobody has subverted representative government here.

      People mean a lot of different things when they talk about "democracy".

      What I tend to think about is the early history of the USA. Basically, you had bunch of monarchies in Europe with the attitude that "what's good for the king is good for the country". Then, some rather enlightened people in what was to become the USA looked at the situation and concluded that if you let the leaders act in their own best interest then they take just about everything for themselves and leave everyone else with very little.

      The way I see it, the key realizatoin was that, unless leaders are subjected to oversight and compelled to act in the best interest of everyone, leaders will instead act in their own best interest to the detriment of everyone else. At the time, these ideas were applied to the leaders of governments.

      While there are differences between governments and corporations, there are also fundamental similarities. In theory, one can avoid being subjected to either governments or corporations (e.g. buy a house boat and live out on the ocean). In practice, for a normal life, one must be subject to both governments and corporations. While it is the governments that most directly use force (e.g. polie and military), in practice the governments use their force on behalf of the corporations so there is little practical difference.

    6. Re:Democracy? by crawling_chaos · · Score: 3, Insightful

      Yeah. That's why the small government heaven of Somalia is paradise on Earth. I wish more of the Randroids would move there.

      --
      You can only drink 30 or 40 glasses of beer a day, no matter how rich you are.
      -- Colonel Adolphus Busch
  19. A little insight by kick6 · · Score: 5, Informative

    During my time in college I worked for both Circuit City and Best Buy in the same town. Overall I think CC treated their employees better. Everyone wants to boycott CC for screwing their employees over but they're missing a few important bits of information on how things work there. I'll see if I can shed some light. When CC went from commission to non-commissoned sales they gave their old employees one HELL of a deal. They tallied up everything the employee had made in the previous year (including comissions) and made that their new hourly wage. We had people at our store making $19 dollars an hour because of this. $19 an hour........selling digital cameras. Compare this to the $9.50 an hour that someone who came in after the commission/non-commision switch, and you can easily see that there were a lot of SERIOUSLY overpaid sales staff. These people weren't necessarily the best salesman they were just the ones that had happened to have been around at the right time. So this is not a killer of the american dream. This is not a case of canning people who have worked their way up the sales ladder. This is merely cutting some bloat, getting the labor prices back down to reasonable levels. Having been an employee (one of the $9.50 ones) I can say: good for them! Some of the $19 an hour people were WORSE salesman than I was. Now they can possibly get to a situation where people get raises based on merit as opposed to not being able to afford to give ANYONE raises because you have emplyoees being paid twice what they're worth.

  20. So what if it is? by raehl · · Score: 3, Interesting

    That's the whole point. If they can make $30 million more by NOT paying you, then guess what? They should fire you! You're not worth the $30 million.

    That's like your plumber telling you "Hey, uh, you should really pay me twice as much, because if you don't, you're just going to keep the money for yourself."

    If you want money, EARN it. Don't expect it to just be handed to you.

    1. Re:So what if it is? by Bastard+of+Subhumani · · Score: 3, Insightful

      That's the whole point. If they can make $30 million more by NOT paying you, then guess what? They should fire you! You're not worth the $30 million.
      But the CEO & his cronies who'll pocket that as a bonus are worth every penny!

      Don't take me for a communist - there was a time when big bosses only got the big bucks when they built a successful firm. Successful in the long term, not just the next quarter. Or am I being nostalgic?
      --
      Only three things are certain; death, taxes, and apocryphal quotations - Ben Franklin.
  21. Economics and Sales by andersh · · Score: 3, Insightful

    I know you didn't major in Economics! The $30 million they "save" on wages will quickly have a major impact on lost sales and other losses. Those $30 million probably paid for their most experienced workers - and now they'll lose sales capacity, knowledge and experience in one fell swoop. And I am not referring to their technical knowledge alone - but the corporate business routines. The corporate machine will not run as smooth. I appreciate the need to save however this is literally cutting of your arms and legs.

    They already did this in 2003 and like the article says: "At the time, the move hurt the company's sales, Whalin said."

    It's more like the plumber not getting paid by his employers - they will loose sales and skills.
    If you want to earn money - invest time and money.

    1. Re:Economics and Sales by jedidiah · · Score: 3, Insightful

      They also just took $30 million out of the consumer buying pool.

      That's $30 million that can't go to buy Fords. Similarly, when
      Ford pulls the same shenanigan that means that there's
      $30 million that can't go to by whatever that Circuit City Sells.

      A short term cost savings doesn't always benefit the company in
      the longterm. Circuit City as a store probably should focus on
      other things, like making a guy like me actually WANT to set foot
      in their store.

      Treating their employees like trash is not going to solve this
      basic problem.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  22. "Good to Great" Circuit City: what happened? by skoda · · Score: 3, Interesting

    Circuit City was identified as the best performing company in Jim Collins' book, Good to Great. Over about 15 years, Circuit City transitioned from a mediocre retailer to a phenomenally performing company, beating the market over 18-fold over 15 years (1982 - 1997)! (p7 of the book).

    So what happened?

    I no longer shop at the local CC if I can avoid it. Black Friday last year they were a complete mess. It took several minutes to process a customer. Rebates were filled out by clerks, keeping the line waiting. Lines were randomly woven throughout the shopping aisles: you didn't know what aisle you were in and customers were kept from shopping by the congestion. Presently, during normal shopping, their checkout system is quite slow and cumbersome.

    In contrast, Best Buy was very well organized and the checkout lines as fast as possible.

    Where did the "great" Circuit City go?

    Even during

  23. Reminds me of a similar situation... by GuyMannDude · · Score: 5, Funny

    The fired workers have a chance to apply for lower-paying positions after a 10-week wait, the company said.

    However, that circuit city feels that they can exercise their lack of loyalty so egregiously is disgusting.

    Recently, my girlfriend dumped me but said I was encouraged to reapply for the position of "friend" instead. I told her that if she upgraded the offer to "friends with benefits" that we could consider that a severance package for my being so loyal to her. She told me rather sternly to take or leave her original offer.

    Bitch.

    GMD