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To Verizon, "Unlimited" Means 5 GB
Jason writes "For years there have been stories about people getting their unlimited Verizon EVDO Wireless accounts terminated because of excessive data usage, but Verizon never explicitly said that there is a limit. Now if you dive into the terms of the Unlimited Data Service plan they have put a section in that specifically states that anything over 5GB of data usage in a one month period is considered prima facie evidence that you must be downloading movies, and you will be cut off."
And what if you paid for those movies?
Reminds me of some time ago when I got my first hard drive with "unlimited" capacity... and then accidentally filled it up with 5GB of movies in the first few days of using it.
I vowed next time to get a hard drive with at least twice unlimited capacity.
Optimist: The thumb drive is half empty! Pessimist: The thumb drive is half full...
In Canada just pay .02 cents per kB. What a great deal!
If Bush wants to kill the terrorists, he should jump off a cliff.
In a brief overview of the logs that are kept by a gateway at the local university, it shows that, on a daily basis, 32 members of my dormitory floor download at roughly 700KBps average during the day (that's total for all users). That's about 60,480,000 KB per day. Fifty NINE gigabytes per day. Divide that by 32. 1,845MB per person, per day. This is a reasonable number for college students. Let's assume that up to 75% of that is bittorrent, other peer to peer traffic, or what have you. That's STILL 461MB per person, per day, of assumed legitimate traffic. This is AIM, MSN, Yahoo, Web browsing, and other legal Internet services. 461MB * 30 days = 13,837MB or 13.5GB. I rest my case.
That's totally besides the point. If they say it's unlimited, then it should be unlimited. It may be a bad idea business wise for them to provide ulimited bandwidth for a fixed price, as you correctly point out, but that's their problem.
-Enfors-
Doesn't the US have somethign equivalent to the British Trades Description Act. If they tried selling 'unlimited' internet access with a limit in the UK it would be, de facto, illegal, whatever the small print.
init 11 - for when you need that edge.
Yes, they will cut you off, but not because they assume you're pirating movies.
If you read the actual terms you'll see this:
Examples of prohibited uses include, without limitation, the following: (i) continuous uploading, downloading or streaming of audio or video programming or games;
Basically, they don't want you using the internet to purchase movies or music from anyone other than Verizon. It's an incredibly anti-competitive action.
Unlimited Data Plans and Features (such as NationalAccess, BroadbandAccess, Push to Talk, and certain VZEmail services) may ONLY be used with wireless devices for the following purposes: (i) Internet browsing; (ii) email; and (iii) intranet access (including access to corporate intranets, email, and individual productivity applications like customer relationship management, sales force, and field service automation). The Unlimited Data Plans and Features MAY NOT be used for any other purpose.Paragraph 1 of the Verizon terms state plainly that the Unlimited plain means unlimited bandwidth for a particular small set of uses:
Reminds me of an ISP in Germany that offered unlimited broadband for cheap 7 bucks a month.
They also gave me a brand new VoIP-enabled wireless router as a welcome present and didn't even charge for the first 3 months.
After 5 months that guy calls: "I want to talk to you about your DSL plan [...] over the past months you've been downloading an average 181 GB a month [...] up to 243 GB [...] bla bla bla"
He then offered me 100 bucks if I agree to quit the plan immediately and never come back.
So:
State-of-the-art VoIP-router: 0,00$
5 months of downloading TV series: -14,00$
Getting paid to leave: : +100,00$ (priceless)
---------------
all of the above: +86,00$
* - Bullshit!
Well, you might find that extremely limited (and it is) but it isn't so strange for me. In Belgium the major ISPs (Belgacom, Telenet) allow about 10Gb quota per month, with 5 euro per 5Gb for extra quota. This is expensive! Downloading a movie or even a linux distribution DVD costs you several euros on bandwidth alone.
Minor ISPs use this a nice way into the market. (For example, mine allows me 20Gb default with a 0.25 euro cents per Gb over that upto 60Gb per month).
Offcourse, all limits are openly advertised...
Someone who's IM'ing 13.5 GB/Month won't be in college long...
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The contract is fair and reasonable, but conflicts with their advertising. You can't advertise the Brooklyn Bridge for sale and then present someone with a contract for a tenement in The Bronx. People just want truthful advertising.
W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
You hit 120GB a month? Do you remember what the outside looks like?
5 (gigabytes / month) = 15.9494775 kbps. That's a quarter of the dialup speed. You can reach 5 GB/month using your good old 56 kbps dialip connection 6 hours a day on its max capacity. Enough said.
In other news, I pay 25 euros/month for a 8 Mbps down/512 Kbps up unlimited cable line, and I consider it expensive, and plan to change to the competitor that offers a 4M/512K by under 20 euros. God bless Europe.
Welcome to the internet in the UK, loads of ISPs advertise 'Unlimited' adsl only to actually have limits. One has been found guilty of false advertising.
In fact many ISPs claim to have unlimited use (despite all ADSL in the UK being limited) most only state in the small print that they have 'Fair Usage Policies' (FUP) which will come in when they decide you have used too much, they always imply that there are no limits (one even states "that you dont have to monitor your usage!").
This is simply illegal IMHO, you cannot state that something is unlimited when it is limited. Even if this contradiction comes in the small print, especially when you do not state how limited it is. A c
This page http://www.kitz.co.uk/adsl/caps.htm outlines it perfectly.
If this were really happening, what would you think?
Do you remember what the outside looks like?
Of course he does, he's got all these movies of it...
I think you probably missed an important point. This is not a limit on Verizon's wired DSL or FIOS services, this is VerizonWireless' (a different company) 3G wireless data services.
With an average download speed of about 400kbs, 5GB represents about 40 hours of continuous download. EvDO is simply not practical for moving about large amounts of data.
I'm not a great fan of Verizon's business practices, but from a practical perspective the 5 GB limit is unlikely to affect 99.99% of their users. I'm traveling to client sites quite a bit for my job doing software implementations. I use the service extensively, mostly for web access, replicating email, and some Remote Desktop/VNC usage, and I rarely break 1GB in a month.
Sign the petition to stop UK ISPs from advertising unlimited packages when there are in fact hidden caps in their un-Fair Usage Policies
http://petitions.pm.gov.uk/Unlimited-ADSL/
Even better than unlimited - this one goes to 11 !
You get the idea.
"No one ever went broke underestimating the intelligence of the America public." - H. L. Mencken
"Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
Yes, we do. It's called "Truth in Advertising," and it's part of the Federal Trade Commission's job to enforce that business don't lie about their services. We also have the Better Business Buerue as a watch group to identify unfair and unethical business practices.
Anyone who's had their service dropped by verizon for the 5GB limit, and isn't hosting a pirating service, should be suing verizon under truth in advertising. When you use the word "Unlimited" in big bold letters on the cover of the plan, you can't lie about it in the fine print.
It doesn't matter if it doesn't affect 99.99% of their customers. It's still not unlimited, which is what they're advertising. It is a Big Deal for that 0.001% (higher really) of people who DO go over the value. One of my friends just got kicked off Verizon's service a couple weeks ago. He's a software developer, works at home a lot, and livs in an RV. This service SHOULD have been good for him, but after downloading a few TV shows from iTunes (NOT P2P, notice) and a couple Linux ISOs or whatever, he suddenly got booted. They didn't even give him an option to pay more and stay on the service.
That's no "unlimited" in any real sense of the word. I don't think anyone would reasonably fault Verizon for putting a 5GB limit on their plan. To call it unlimited though is disingenuous, no matter what the fine print says, and to not offer any other more expensive options for those who do go over the limit is just stupid.
www.clarke.ca