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Cleaning up Thunder Bluff

An anonymous reader writes "Colleen Hannon at Gamers With Jobs is mad as hell, and she's not going to take it anymore. 'Unless you're playing Neopets, online servers are full of foul-mouthed, racist junk-monkeys. The hate-filled miasma they spatter around them has reached the point where many people who could be on those services won't go, and those who do brave it won't go without a posse and riot gear.' She plays out every side of the argument: why things have gotten as bad as they've become, what publishers have and haven't done about it, and why she thinks things are now at unacceptable levels of incivility. She's calling on us gamers to get together and figure this out, because: 'If we wait for the new sheriff in town to fight this battle for us we might not like the town we're left with.' Is it as bad as she says?"

32 of 524 comments (clear)

  1. Just leave general chat by WinterSolstice · · Score: 4, Insightful

    Seriously - it's the only way to retain any hope for mankind :)

    --
    An operating system should be like a light switch... simple, effective, easy to use, and designed for everyone.
    1. Re:Just leave general chat by OglinTatas · · Score: 4, Insightful

      I have left general chat. I also left trade channel and defense channel, because there are few on topic postings if any. Trade and defense are mixed in with the garbage on general chat. I've never been to LFG channel. Face to face talking and obviously /p or /g are about all that are not full of trash talking. (Or not.)

      That takes care of all the profanity, but now I get in-game spam-mail and spam-tells from 'xssdfjbv' or 'jwedexxsd' about gold prices. And if I /ignore, in 5 minutes I get "xlxsow removed from ignore list--no such player" then another spam-tell from 'wossdddd'

      Blizzard needs to do 2 things: 1) a "mark as spam" button which automatically logs a complaint and the evidence, and ignores the user for chat, tell, and mail; 2) as another poster put it, if I /ignore a player, I want the option to ignore the WHOLE account, no matter how many alts the guy uses--chat, tell, mail, duel spam, plain talking, yells, and emotes.

    2. Re:Just leave general chat by Kozz · · Score: 2, Insightful

      Phew. Hopefully that "ignore" action is based on consensus (multiple reports). Otherwise it could be easily abused, couldn't it? Imagine a scenario where two players meet: Player A decides he doesn't like Player B for whatever reason. Later, Player B sends Player A a "tell" (maybe annoying but not spammy), so Player A decides to smack him down with a spam report. Insta-boot!

      Of course I'm speaking from a position of ignorance, never having played the game (*gasp* blasphemy?).

      --
      I only post comments when someone on the internet is wrong.
    3. Re:Just leave general chat by C0rinthian · · Score: 4, Insightful

      Here is a better analogy: If you own a store, and someone is inside verbally abusing your customers, do you:
      A) Tell the abuser to leave.
      B) Tell your customers to deal with the abuser.

      Which do you think is better for your business?

  2. Ignoreing them doesnt solve the issue really. by Kaffien · · Score: 3, Insightful

    Back in the day, and still up until now even on this board. We have moderators. They should have chat moderators in games such as wow. Repeat offenders should be banned from chat rather than the whole game. Someone starts lipping off incoherently, they get kicked and if they keep it up banned until further notice. Being banned from general and shout etc would be a server pain. Theres ways around but still ... it might be a start.

  3. Re:Just give us the option by Saxmachine · · Score: 3, Insightful

    Me too. I worry about what the future of video gaming holds for me when I read review after review forgiving a game's insubstantial single-player mode because "online play is what it's all about." What about those of us who play video games (as opposed to sports, board games, etc.) as a way to have a bit of fun without human interaction? It looks like the best I can hope for is that I'll become too busy to play before everything becomes a foul-mouthed back alley wrapped up in a thin MMO tortilla.

  4. Maybe... just maybe... by __aaclcg7560 · · Score: 5, Insightful

    If the video game industry wasn't an extended boys locker room where everything goes because there's no parents or teachers around? I worked for six years in the video game industry where such childish behavior was the norm. The supervisors called each other "douche bags". A woman lead tester was fired for calling a tester an "a**hole" for screwing off on her project, never mind that male testers routinely called each other "hos" and "bitches". Maybe it's time for the video game industry to clean up its act.

    1. Re:Maybe... just maybe... by moderatorrater · · Score: 3, Insightful

      Or maybe, just maybe, that woman lead tester was fired because she was assaulting the person she called an "a**hole" whereas the people calling each other hos and bitches were joking with each other. It's the difference between arresting someone for trying to beat someone into submission and arresting a few guys who are wrestling with each other for fun.

    2. Re:Maybe... just maybe... by __aaclcg7560 · · Score: 3, Insightful

      In the professional companies that I worked in, you could get fired for either remark. It really comes down to whether you're a professional or not, how you treat people and how you want people to treat you. Professionalism is sorely lacking in the video game industry.

    3. Re:Maybe... just maybe... by Anonymous Coward · · Score: 2, Insightful

      Professionalism is sorely lacking in the video game industry.
      I can just see it now...

      Manager: Thanks for making to our weekly meeting. Can I get a status report from the various groups?
      Accounting: Sure, everything is looking good on our end. We're under budget and sales projections are better than expected.
      Software: We've been cleaning up a few bugs in the rendering engine and we found a security leak in the networking code, but we have that under control and are on track to release at the end of the month.
      Game Design: We've improved our blood-spatter algorithm, and Jason has made some dramatic changes to our texture modeling. The track marks on the hooker's arms are remarkably realistic. We're running into some issues for the Hot Coffee quest, though. Marketing is saying we'll have to pull the money-shot if we want to keep a Mature rating. I'm working with them to get some kind of compromise.
  5. Thunder Bluff? by DurendalMac · · Score: 2, Insightful

    I think you mean Barrens General.

  6. Re:There's this thing... by faloi · · Score: 3, Insightful

    All too often, it's not quite enough. Ignore would be great if, to use WoW as an example, you could ignore an unlimited number of people AND have it ignore the account as a whole, not just the toon causing the problem. I care less about profanity than I do people spamming channels, but when I /ignore someone...I want them completely ignored.

    --
    "It is a miracle that curiosity survives formal education." -Albert Einstein
  7. Re:It is not only the Barrens by MooseMuffin · · Score: 2, Insightful

    is there a way to filter out background noise or make it just broadcast my voice?

    I implore anyone who uses voicechat to use some kind of push-to-talk button. I don't want to hear you breathing. I don't want to hear you argue with your mom. I basically don't need to hear you unless you saying something you want me to hear.
  8. Re:It is not only the Barrens by SlamMan · · Score: 2, Insightful

    Not really (its a TS/Vent issue - they don't implement it), but our solution is to just recommend using a push to talk key. Mouse Button 4 for me.

    --
    Mod point free since 2001
  9. Re:They are just words. by untaken_name · · Score: 2, Insightful

    General rule: if a=b and b=c, then a=c. Therefore: If 'poo' isn't offensive to you, and 'shit' is equivalent to 'poo', then 'shit' should not be offensive to you. There is no inherent property in words which makes them 'bad'. If there is a euphamism or generally accepted substitute for the 'bad word', then it is not really bad. Check your premise, 'offended' people.

  10. The more you try to clean things up... by moore.dustin · · Score: 3, Insightful

    ...the louder the people will get. If you tell an idiot in chat to hush up, does he? No. Instead he doubles his attacks and focuses them at you. You cannot change this, sorry, it cannot be done. Instead, use the functions and tools in game to ignore people and leave chat channels. I am sure there is some UI thing you can get that will help you block people in chat who curse, yell, whatever.

    What a dumb article though. Really, how can anyone believe that they can clean up the chat rooms where people with anonymity reside. It just wont happen. It takes people years of online participation in one community or another to stop using LOL let along stop attacking people.

    You can use this as your litmus test though. If "teh" and "pwn" are still in use, nothing has changed and people are still tards online.

  11. Re:Just give us the option by Red+Flayer · · Score: 2, Insightful

    Sorry if you just don't get it, that solution isn't good enough. It's not about naughty words, it's about hate speech. I don't want to see it, I don't want my kids exposed to it -- regardless of whether I (or they) can choose to add someone to an ignore list after the fact.

    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  12. Re:Play more civilized games by x-caiver · · Score: 2, Insightful

    Uno on Live is a more civilized game? More mature maybe, but more civilized no. As one of the first camera-enabled Live games, and a slower paced (compared to an FPS) game it quickly became a pool of nudity. And unfortunately not the "hot grits" kind, but the "dude, wtf!??!" kind.

  13. There are a few things by thebdj · · Score: 2, Insightful

    1) As others mentioned, leave general chat. This should resolve close to 90% of the problems.
    2) Find a game not filled with immature teenagers (or adults, trust me they can be just as dumb) or another server. I played WoW for a LONG time and never had much problem with the discussions on RP servers. I never did play on a straight PvP or general server. I have since moved to Ryzom, and the CSRs are quick to mute or kick off anyone doing this sort of stupidity.
    3) For games with voice chat, turn it off. Seriously, I would not make people suffer through hearing my voice, even for helpful communication. Please do not torture us with yours. Of course, it is muted whenever I do play an online FPS, so I guess I am saving my own ears.
    4) If people are being offensive, report it to the Moderators (or whatever your game calls them). I do not think an MMO exists where there are not moderators of some form. Most of them are willing to help and will resolve issues like this, if you present the issues in a calm and reasonable manner.

    Now, you can almost forget everyone suddenly changing their ways, and unfortunately there isn't much you can do to force them to change. While people can be muted or temporarily banned, you will almost never get permanent removal unless you blatantly violent the EULA. Short of making threats or committing some sort of illegal act, they will probably return. The best you can do is limit exposure using the tools provided by the game. It is not the best solution, but if the people acting like total idiots find out they are without any friends and that no one wants to play with them, perhaps they will finally leave. (Though, that may also be wishful thinking.)

    --
    "Some days you just can't get rid of a bomb."
    1. Re:There are a few things by aafiske · · Score: 2, Insightful

      "2) Find a game not filled with immature teenagers (or adults, trust me they can be just as dumb) or another server. I played WoW for a LONG time and never had much problem with the discussions on RP servers. I never did play on a straight PvP or general server. I have since moved to Ryzom, and the CSRs are quick to mute or kick off anyone doing this sort of stupidity."

      So if your neighborhood is getting worse, you should just move? No point in trying to fund the police better to up patrols, etc? Moving is not always an option. If my friends and I all like playing a game together, and that game becomes popular and flooded with asshats that we can't do a thing about, we just have to give up and quit?

      "3) For games with voice chat, turn it off. Seriously, I would not make people suffer through hearing my voice, even for helpful communication. Please do not torture us with yours. Of course, it is muted whenever I do play an online FPS, so I guess I am saving my own ears."

      Good luck with that. Unless you only like running around solo and blasting everything that moves, you need voice to communicate and coordinate. Turning off voice in, say, Halo 2 == losing.

  14. Re:Colleen by rootofevil · · Score: 2, Insightful

    i believe this is utterly appropriate at this time.

    --
    turn up the jukebox and tell me a lie
  15. Re:There's this thing... by DonnieD701 · · Score: 2, Insightful

    You are right.. You have freedom of speech to say anything you want... That doesn't mean you have the right to be heard.... That's the whole issue, isn't it? Just cause you gotta say it doesn't mean I gotta listen....

    --
    A witty saying proves nothing. Voltaire (1694-1778)
  16. Re:Thunder Bluff? by Anonymous Coward · · Score: 2, Insightful

    OMG wher is mankirks wife? I ben looking for hours!

  17. taboo words, racism, and trash talk by Lord+Ender · · Score: 4, Insightful

    I don't know whether it is cultural or instinctual, but when boys compete, they "trash-talk" eachother. It is the competitive spirit of the game bleeding into language.

    Think about a street basketball game and the "yo momma's so fat" jokes. The same thing happens in online FPS games.

    Players tend to build up an immunity to such insults, so there is an arms race of conceiving increasingly offensive verbal jabs. It gets worse and worse.

    The solution, of course, is to just ignore offensive words altogether. Think "sticks and stones" and get on with the game! Racism in online games is a joke anyway--nobody knows your race so they can't mean it seriously. There is nothing special or magical about taboo words, either. Hearing "swear" words only hurts your feelings because you let them. You have nobody to blame but yourself.

    If you can't handle trash talk in competitive games, whether they are on the court or on the net, you can either stop playing or stop giving taboo words power over you.

    Alternatively, start a girls league or have referees which enforce a code of good sportsmanship. Pick-up games of basketball and of counter-strike don't have refs, so you will always have boys' competitive spirits showing in the language.

    --
    A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
    1. Re:taboo words, racism, and trash talk by Lord+Ender · · Score: 2, Insightful

      I hope to God you're never picked for jury duty on a rape case. Harrassment (verbal or otherwise) is always the harassers fault, no matter what the target may have done to inspire harassment.
      I hope to God you're never involved in a game of street basketball. What does harassment have to do with rape? Rape is a violent crime, harassment is not. They are totally different.

      Also, harassment is certainly not always the harasser's fault. It's subjective. One person's insult is another person's friendly jab. I can't control how you interpret everything I say.

      I don't know why I should waste my time talking to an AC, though.
      --
      A slashdotter who didn't build his own computer is like a Jedi who didn't build his own lightsaber.
    2. Re:taboo words, racism, and trash talk by SevenDigitUID · · Score: 2, Insightful

      He's not comparing rape to basketball, he's appalled by the ease with which you blame the victim.

      You are absolutely right that you cannont control how everyone will interpret what you say, but in online games a general sense of courtesy is missing. The lowest common denominator should be polite respect, even if that means that a few funny jokes are never told.

    3. Re:taboo words, racism, and trash talk by jslater25 · · Score: 2, Insightful

      Somehow your comment "because you let them" makes me think you are the type person who would blame the victim for getting raped.

  18. This the Reality of ANY Pick Up Game by PM+Guy · · Score: 5, Insightful

    Did anyone play pick up basketball games at their local playground growing up? Racist, sexist, homophobic, profane... you name it! It was called smack talk and some people were incredible at it. This is the modern day equivalent. If you are a 30-year gamer with a job (like me) and you go into a game filled with teenagers... guess what? Smack talk. It's no different than heading to your local basketball court and trying to hang with the teenagers there.

  19. Re:There's this thing... by TNTSoggy · · Score: 4, Insightful

    Actually no freedom of speech does not apply to game servers because they are the equivalent of private property, I'm a member of the gaming clan and we have a ZERO tolerance policy on racial terms and most profanity. if you use it your warned, the next time your kicked, and if you comeback and do it again your banned. we ban a lot of people but we gain even more because we run a clean server.

  20. Re:Just give us the option by Red+Flayer · · Score: 4, Insightful
    You have no clue, do you? You've never raised kids, have you? Until you have, STFU and GBTW.

    I have my preferences, you have yours. Big fucking deal. If there are a lot of people like me out there, why shouldn't a game company cater to us? It's not like the people like you and the people like me can't both be satisfied.

    Or you could teach the children to ignore it and thicken their skins a little, but hey, since daddy can't and would rather be shielded from all the naughty words and thoughts than just do the same, why should they?
    Seriously, get a clue before you spout off your nonsense. If you ever have kids, you'll learn that parenting is not easy, and that making sure your kids are exposed to the right influences is one of the keys to ensuring that they establish behavior patterns that are healthy for them. Teaching them to be able to handle bad situations and assholes is important, but I want to be able to do that on my own terms. Then again, I *care* how my kids turn out, so the above may not apply to you.
    --
    "Trolls they were, but filled with the evil will of their master: a fell race..." -- J.R.R. Tolkien on Olog-hai
  21. Re:Simple solution by geekoid · · Score: 2, Insightful


    You do NOT have the right to say whatever you want, whereever you want, espcially in someone elses home. OR in this case, on someone elses virtual worlds. It's there's they own it. It is not censorship, it is a rule. No one is making you play thr game, it'sd voluntary. In exchange for agreeing to play by the rules, and usually a fee, you can play.

    "Would you like to be locked out of all games your favorite publisher makes for NOT using "profanity"?"
    no, bur I wouldn't play, and I wouldn't tell them they can't do it. There house, their rules.

    And before you do, don't go off the deep end and compar it to something else. This is a PRIVATE game we are talking about, keep it in context.

    "You cannot have the right to express your opinions if you deny that right to others."
    Yes tou can, as a matter of fact.

    Go to a Casino and express you're opinion the a pit boss is an ass. You will be asked to leave, because they have the right to deny ANYBODY service. Just like the MMORPG you are playing.

    ""I may not agree with what you say, but I will defend to the death your right to say it." "
    Sure, when talking about the GOVERNMENT.

    Here's an idea, next time your at someone's house trash talk until they throw you out. Then try to get a legal case against them for censorship. Good fucking luck

    --
    The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  22. Re: spamsentry by SEAL · · Score: 2, Insightful

    Do you happen to have a reference for that?

    It was an employee posting on their forums but unfortunately I don't have a link. The post I'm remembering though, mentioned the problem being SpamSentry's queued-spam reporting. SpamSentry - by default, I think, queues up spams received and alerts you to them hourly. If you batch-report them to a GM at that point, the spammer is long-gone. That is: the character used to generate the spam has been deleted, so your report no longer helps Blizzard because apparently their logs don't correlate the character sending the spam-tells to the account name.

    If you send a report the instant the spam is received, there's a chance that a GM will see it in time to do something about it. Based on their customer-service response time though, it seems unlikely.