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Ubuntu On Dell After Four Months

mrcgran sends us to LXer for an interview with John Hull, a manager of the Linux Engineering team at Dell, where he reports on how the Ubuntu machines have been working out for them so far. "Embracing Ubuntu Linux on our desktops and laptops seems to have really raised Dell's visibility within the Linux community. We have been supporting, testing, developing for, and selling Linux for 8+ years here at Dell, but before the Ubuntu announcement, a lot of people didn't know that we did any of that... Previous to our Ubuntu product announcement... we would have a conversations with vendors about pushing Linux support for their hardware, but without a Linux product offering from Dell for that hardware, it was very difficult to convince them to release Linux drivers. That has certainly changed now... The original sales estimates for Ubuntu computers was around 1% of the total sales, or about 20,000 systems annually. The program so far is meeting expectations. Customers are certainly showing their interest and buying systems preloaded with Ubuntu, but it certainly won't overtake Microsoft Windows anytime soon."

64 of 378 comments (clear)

  1. Dude! by longhairedgnome · · Score: 3, Funny

    Your getting linux!

    --
    GENERATION O98346: The first time you see this, copy it into your sig and remove a random number from the generation. T
  2. Within the retail sector... by Tastecicles · · Score: 5, Interesting

    ...Dell have raised the awareness of Linux to the point where potentials are actually asking if Windows or Linux is installed. Eighteen months ago, that wouldn't have happened. Eighteen months ago people asked if a machine had XP, 2003, ME, 2K, or whatever version of Windows, but hardly ever Linux. I'm a Linux user myself, by preference (and politic, and budget), and advocate it wherever I can. I'm not saying it's for everybody, it might not be, but if you want a toaster, get a toaster. If you want a toaster that deep fries your sunday roast with all the trimmings, give Linux a go. :)

    --
    Operation Guillotine is in effect.
    1. Re:Within the retail sector... by speaker+of+the+truth · · Score: 2, Interesting

      If you want a toaster that deep fries your sunday roast with all the trimmings, give Linux a go. :) If you want something that can install most programs you'll want to install, don't go Linux. I'm enjoying my Linux, but I am having trouble installing things that I can't find in a repository (although repositories do make it damn easy to install and update programs).
      --
      Using openSUSE instead of Windows since 9th of October, 2007 and liking it.
    2. Re:Within the retail sector... by Luterek · · Score: 3, Insightful

      It's great that they are offering Ubuntu, but it is only available on one desktop system not the entire line-up and you need to go to a specific section of their website. I wish I could click customize and when the OS section comes up choose Ubuntu.

    3. Re:Within the retail sector... by iamdjsamba · · Score: 3, Insightful

      I know i'll probably get slaughtered for this, but I agree with this statement completely.

      I'm completely pro open source, and started off with Ubuntu as my first linux distro about a year ago, as everyone was raving on about it. Really impressed with the package manager, but I was completely lost when it came to installing stuff that wasn't in there.

      I'm on Mandriva now, which is a massively improved user experience, where most of my stuff worked perfectly out the box (except my wireless, which took a bit of work, but I got there eventually). However, I'm now in a position where I want to install subversion and tomcat, and it's really not easy. Windows wins in this situation, because of the ease of automated installers. Which is a great shame, and I know I'll get lambasted because I haven't done enough research or put the effort into to learning the basics of installing on linux properly, but for it to ever be accepted in the mainstream by your average Joe, things like that need to "just work".

      --
      http://studentseeksnoodles.blogspot.com: General thoughts of an
    4. Re:Within the retail sector... by LingNoi · · Score: 5, Informative

      If you're on Ubuntu there are places such as http://www.getdeb.net/ where you can get popular programs that aren't in the repositories yet.

    5. Re:Within the retail sector... by zergl · · Score: 5, Insightful

      However, I'm now in a position where I want to install subversion and tomcat, and it's really not easy. Windows wins in this situation, because of the ease of automated installers. Which is a great shame, and I know I'll get lambasted because I haven't done enough research or put the effort into to learning the basics of installing on linux properly, but for it to ever be accepted in the mainstream by your average Joe, things like that need to "just work".

      Tomcat and SVN probably isn't part of what average Joe will use.

      While it's true that "professional" or "power user" software isn't that easy to setup (messing around in the configs with an editor, etc.), I don't think it would bother the ordinary desktop user very much, because he'll probably never need it.

      OTOH, installing everyday software like OOo, Gimp, Firefox, small little games etc. is extremely easy on linux in comparison to windows. Browse repository, install and forget. With the added bonus that the software you get is very probably free of malware of any kind (if you use $DISTRO default repository) and same goes for updates to that software.

    6. Re:Within the retail sector... by Jussi+K.+Kojootti · · Score: 4, Informative
      I'm not saying your complaints aren't valid, but the examples you use are fairly bad. I'm pretty sure both tomcat and subversion are available in the repos of all major distros. Example in ubuntu:

      aptitude install subversion tomcat5.5
      Do you have actual examples of "joe average" applications that are not available (things that could legally be available)?
    7. Re:Within the retail sector... by MMC+Monster · · Score: 2, Interesting

      Yeah, you'll probably get blasted for that post. :-)

      Really, though, package installation is incredibly easy in most distributions now, with repositories handling all dependencies. In Ubuntu, for instance, there is an "Add Programs" icon in the Applications Menu by default, that lists the most popular applications and separates them into categories so there is no information overload. If you know the exact name of the package to install (such as subversion or tomcat), open up synaptic and choose the package there. Either way, all dependencies are automatically taken care of and installation is entirely automatic (once you enter your administrator password).

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    8. Re:Within the retail sector... by tepples · · Score: 3, Interesting

      With the added bonus that the software you get is very probably free of malware of any kind (if you use $DISTRO default repository) So if I am the maintainer of a Free application, how do I make it notable enough to be included in $DISTRO default repository so that users of $DISTRO can easily install it? Or is there another preferable deployment method for maintainers of lesser-known packages on common GNU/Linux distributions?
    9. Re:Within the retail sector... by zyxwvutsr · · Score: 4, Funny

      if you want a toaster, get a toaster
      I want a toaster with working WiFi drivers. Know where I can get one?
    10. Re:Within the retail sector... by LingNoi · · Score: 5, Informative

      Not really. It's more to do with the fact that once a version of Ubuntu is released you only get security updates in the repository. So for example there is no Pidgin in Ubuntu Feisty because that was released after Ubuntu Feisty was.

      The reason they only provide security updates is because they don't want a situation where continuously updating stuff in the repositories breaks other programs. Instead Canonical will take a snapshot of all the new programs and work really hard testing that snapshot and sorting out all the bugs, release that out the door and start working on the next version.

      So if you want Pidgin or another must have updated program on Feisty then you go to getdeb.net

      Ubuntu Gutsy is being released on 18th this month (2 days) so that'll have a ton of updated programs, features, etc.

    11. Re:Within the retail sector... by WhiteWolf666 · · Score: 4, Informative

      Yes, simple;

      RPM. Most users can download an RPM, double click on it, and it'll get installed properly.

      I'm 99% sure that Ubuntu or Debian people can do similar things with DEBs. Of course, the downside with the package approach is you have to have one package per distro (take a look at Skype; skype isn't in any linux repositories, but it supplies 4-5 RPMs and a binary tarball).

      If you prefer something that is more like a Windows installer, use autopackage. Autopackages are distro neutral. Here's the quote from their website:
      # What is autopackage?
      For users: it makes software installation on Linux easier. If a project provides an autopackage, you know it can work on your distribution. You know it'll integrate nicely with your desktop and you know it'll be up to date, because it's provided by the software developers themselves. You don't have to choose which distro you run based on how many packages are available.
      For developers: it's software that lets you create binary packages for Linux that will install on any distribution, can automatically resolve dependencies and can be installed using multiple front ends, for instance from the command line or from a graphical interface. It lets you get your software to your users quicker, easier and more reliably. It immediately increases your user base by allowing people with no native package to run your software within seconds.


      As you can see from the screenshots, autopackage is pretty dead-easy for end users.

      There are also next-generation packaging utilities that are overtaking Windows MSI-type things, including openSuSE's one-click-install, and KDE's klik://, but neither of these has taken hold with enough Linux distros yet (you have to be using SuSE 10.3, or install a package on older SuSEs, and klik:// requires a kio-slave).

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
    12. Re:Within the retail sector... by Trelane · · Score: 3, Interesting

      They can't garauntee that Linux works with every hardware configuration, so they create some configurations that do work under Linux, and let you buy from those. Although I think it would be nice if their ordering system figured out that yes, you system was compatible with Linux, and let you choose it, or point out which items aren't compatible with Linux, and offer alternatives.
      Sounds plausible, except that they already do this. Some peripherals require Vista or some version of Vista, and you get a little warning if you choose them without having selected whatever is required.
      --

      --
      Given enough personal experience, all stereotypes are shallow.
    13. Re:Within the retail sector... by VagaStorm · · Score: 2, Insightful

      Now, if every linux game was as easy to install as Americas army, it would all have been a walk in the park. Unfortunately, even installing games that has a linux port can be hard at times.... I had to find out patch, alter the code(I have no right alt on my keyboard) and recompile sdl to get nwn working as I wanted the last time I installed it :p But unlike windows that seems to become stranger evry version, linux becomes simpler every time one of the larger distros makes a major release, which seems to happen at least once every 1-2 months :D

    14. Re:Within the retail sector... by Lumpy · · Score: 2, Interesting

      I was able to do what you did with the Ubuntu click and drool interface as well.

      I then went to install subversion on windows. Ubuntu install was 100 times easier than windows as I had to search for a version that was acceptable. I finally settled on TortiseSVN which was nice.

      Overall install on my ubuntu and my Fedora Core 7 box took very little time. Ubuntu was the least time and least effort. windows ended up the most as you had to find the software and then install it. fedora was as simple as your example, ubuntu was easier as it was in a list of icons I can click on.

      --
      Do not look at laser with remaining good eye.
    15. Re:Within the retail sector... by cerberusss · · Score: 2, Informative

      However, I'm now in a position where I want to install subversion and tomcat, and it's really not easy.
      I don't know what you're talking about. I'm on RedHat here, and installing tomcat is like:

      yum install tomcat5
      And on Debian it's:

      apt-get install tomcat5
      I guess your distro just isn't suited for server tasks.
      --
      8 of 13 people found this answer helpful. Did you?
    16. Re:Within the retail sector... by supermank17 · · Score: 2, Insightful

      I dunno, people trot out this argument every time the debate of Linux ease of use rears its head, and I'm not entirely sure I agree. I use Ubuntu (and a couple other distros) regularly, and Windows, and OS X. I have to say that the various Linux distros, Ubuntu included, are the harder to install software on, even everyday software. The problem is that while the packages in the repository are easy to install, many pieces of software still don't exist in the repository. With Windows or OS X, you just find the program you want, download the installer / .app, and off you go. With Ubuntu, if the package doesn't exist, it gets considerably more painful. Painful to the point that I don't think your average user would be willing to put up with it. I think the repository system is great, I just wish that there were decent installers for when it fails. Then there are things like printer drivers. I think that adding a new printer is something that a regular user might be expected to do, but I don't think I'd expect a regular user to be able to use the command line to configure and install the supplied driver.

      Overall, installing software on Ubuntu isn't too bad. But there are still lots of cases that could cause problems for the average user, that the competing OS's don't generally suffer from.

    17. Re:Within the retail sector... by BKX · · Score: 3, Insightful

      You're making in incorrect assumption. It's EASIER to use a package manager. Most distros (and competent admins) seriously frown upon non-package-manager-installed software because of the problems this can introduce. Also, puTTY? Why? Just stick with the Linux/UNIX equivalents that puTTY was made to emulate. (That's right, puTTY was made for Windows users to get unix functionality, not vice versa.)

      Please, tell me one thing that putty can do that ssh, telnet, and xterm can't.

    18. Re:Within the retail sector... by cmdr_tofu · · Score: 2, Interesting


      >I'm 99% sure that Ubuntu or Debian people can do similar things with DEBs. Of course, the >downside with the package approach is you have to have one package per distro (take a look at >Skype; skype isn't in any linux repositories, but it supplies 4-5 RPMs and a binary tarball).

      Actually I type apt-get install skype, and I've got skype :)

      They also distribute .DEB files from their website.

      Debian based distro's can also make use of something called automatix2 (http://www.getautomatix.com/) which can be used to install Windows apps (via CodeWeavers) even. I would not necessarily recommend it, but it is certainly something for Joe-user and
      Michael Dell uses it too :)

    19. Re:Within the retail sector... by DanielJosphXhan · · Score: 3, Insightful

      When Apple bolts OS X to specific hardware, it's justified in the name of user experience. Apple stabilises the user experience by limiting the OS to a certain subset of hardware: theirs.

      Ubuntu, on the other hand, doesn't have that option. It does, however, have the option of pointing users in the direction of certain software by making it easy to install: repositories. Things that go into the repos are tested for compatibility, they install smoothly, and yet there are literally thousands of programs in the repos.

      If you want something outside the repos, you have to install it yourself. Which is not that easy unless someone has packaged the application properly.

      I like to look at this as a way of helping the Ubuntu user experience become as seamless and smooth as possible. Wide array of hardware, specific array of software.

      --
      [ think ]
    20. Re:Within the retail sector... by websitebroke · · Score: 3, Informative

      I don't think that this is really the fault of Ubuntu. It's the fault of the software makers themselves. (if fault is to be assigned) Any software maker has the option of making a .deb or .rpm, it's just that many, for various reasons, choose not to. The reason these pieces of software install so easily on Windows is that somebody made the installer. Software doesn't just install itself on windows from source code. It all comes back to the necessity of making these installers. If you want your software to run on Windows, and it has registry keys, etc, you absolutely have to build an installer. Not so in Linux. You can compile from source code, and while it's a pain in the ass, it is certainly doable.

      One of the possible reasons is that you have 95% of the market covered by Windows. As a commercial software maker, assuming that your software is Linux compatible in the first place, are you going to bother making a Ubuntu package? Another possibility is that you are a lone programmer making a small app, and don't have time to research package making.

      All of my experiences with 3rd party commercial software on Linux has been pretty good. Currently, I have Unreal Tournament 2004 on my machine, and it's installed perfectly on Ubuntu Dapper and Feisty - both 32 and 64 bit versions, Fedora Core, and Gentoo without a hitch - ever. Ditto for Bibble Pro. Quake and Return to Castle Wolfenstein have worked perfectly too, other than the fact that I had to copy a few files from the windows CD.

    21. Re:Within the retail sector... by mhall119 · · Score: 3, Insightful

      With Ubuntu, if the package doesn't exist, it gets considerably more painful. Painful to the point that I don't think your average user would be willing to put up with it. I think the repository system is great, I just wish that there were decent installers for when it fails. .DEB is Ubuntu's equivalent of Microsoft's .MSI installer. Ubuntu will load .DEB files (and apt:// URLs) in GDebi, which informs you of any dependencies, resolves them if they are available in any of your repositories, and installed the package. Developers just need to create the .DEB package, they don't need to use a third-party installation wizard. The problem isn't that Ubuntu doesn't have an easy to use installer, its that not every developer bothers to make .DEB files.
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      http://www.mhall119.com
    22. Re:Within the retail sector... by hummassa · · Score: 4, Informative

      You're making in incorrect assumption. It's EASIER to use a package manager. Most distros (and competent admins) seriously frown upon non-package-manager-installed software because of the problems this can introduce. Also, puTTY? Why? Just stick with the Linux/UNIX equivalents that puTTY was made to emulate. (That's right, puTTY was made for Windows users to get unix functionality, not vice versa.)

      Please, tell me one thing that putty can do that ssh, telnet, and xterm can't. The point is moot, anyway, because putty, putty-tools (plink, pscp, psftp, puttygen) and pterm (putty terminal emulator) are in the Ubuntu repository, ie, if you like them better, you can still use them.
      --
      It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048
    23. Re:Within the retail sector... by bfree · · Score: 2, Interesting

      KDE's klik:// ... (... klik:// requires a kio-slave)

      Firstly klik isn't KDE's though it did start out dependant on some kde features. The initial k in the name reflects the knoppix roots, which reflects Klaus Knoppers name rather then the desktop environment he happened to also choose! I sometimes wonder what difference it would have made to klik's adoption if it's name hadn't started with either a k or a g!

      Secondly you don't need a kio-slave to use klik, you can use it from the command line if you want or via any browser which can be convinced to pass the name from a klik:/foo "uri" to the klik client. Installing the standard klik client will usually set you up so you can use a mozilla based browser to "install" applications from the klik site. Support for running the resulting file again is merely a case of what the standard installer automatically configures (I think just gnome/kde/xdg.desktops at present). Configuring or adding support for other environments should be trivial as again it only needs to supply the desired filename to a program.

      One of the benefits of klik in this context (though not one I care much about myself) is the ability to "package" other installers and without having to distribute any non-redistributable files, so klik can provide a wrapper to even run things like google* apps or realplayer without any risk to your base package managed system (though as a corrollory with limited integration into that system). There's even been repeated discussion of getting klik to provide windows applications via wine (some people have their own custom apps built like this including multiple IE versions or even Office with Crossover).

      Note the above isn't meant to imply that klik is perfect (klik2 should offer some significant advances and hopefully see klik getting packaged in more distros) but there are still plenty of use cases where it is the best answer e.g. no-root/read-only/portable software "installs".

      --

      Never underestimate the dark side of the Source

    24. Re:Within the retail sector... by SgtPepperKSU · · Score: 3, Informative

      cost in download is quite significant for me on my current ISP plan unfortunately Then just have Ubuntu Ship It to free of charge!
    25. Re:Within the retail sector... by Loki_1929 · · Score: 2

      "(That's right, puTTY was made for Windows users to get unix functionality, not vice versa.)"

      You realize, of course, that you're also describing Linux with this statement? Just because something's designed to get you functionality already available elsewhere doesn't mean it's automatically inferior.

      --
      -- "Government is the great fiction through which everybody endeavors to live at the expense of everybody else."
    26. Re:Within the retail sector... by aymanh · · Score: 2, Informative

      I'm 99% sure that Ubuntu or Debian people can do similar things with DEBs. Of course, the downside with the package approach is you have to have one package per distro (take a look at Skype; skype isn't in any linux repositories, but it supplies 4-5 RPMs and a binary tarball).

      Skype offers an APT repository for Debian and Ubuntu users:
      http://www.skype.com/download/skype/linux/repositories.html

      And so do many other companies. For example, Google also provides an APT repository:
      http://www.google.com/linuxrepositories/apt.html

      Thanks to Synaptic, adding a new repository to Ubuntu is pretty easy, even for your average user.
      --
      python>>> q="'";s='q="%c";s=%c%s%c;print s%%(q,q,s,q)';print s%(q,q,s,q)
    27. Re:Within the retail sector... by Spudds · · Score: 2, Interesting

      I spent some time yesterday reading up on ideastorm and the linux blogs of the dell linux people. What you're suggesting will happen in the future. Here's where they are now:

      Dell specifically states that they still consider linux for the "advanced user/hobbyist" and *not* for the average person yet. They believe that if you are savvy enough to use linux, you will have no problems finding it on their site. For that matter, Mr. Shuttleworth actually says something pretty similar; he said that Ubuntu is not quite ready for mainstream.

      Dell *is* working on getting linux on *all* their offerings, but they have to do a ton of work for each offering; work with vendors for driver/hardware support, test & fix issues with software, set up/prepare tech support, etc. They're banging them out but it takes time.

      I applaud our new pro-linux dell (they've actually been pro-linux for around 8+ years now). From what I read, they are doing a ton of work in pushing linux and they're doing it the right way. For instance, the linux crew at dell have made quite a few patches to the kernel, but if you were to get a pre-installed ubuntu machine from them, it would appear to be a vanilla installation. This is true because they don't patch the system on their end and roll it out like that, they actually send the patches to kernel.org and try to get them integrated into the kernel. /clap!

      They, according to their blogs and this interview, have and continue to do a ton of work with their vendor partners in getting them to contribute specs and/or create open-source drivers for hardware, which helps us all.

      From what I see on ideastorm and what the linux dev people are saying on their blogs and in interviews, they are doing the linux thing the only practical way it can be done; offer linux as-is with a big warning ("For Advanced Users!"), and actively work on making it better, so when it is ready for the average joe, they can sell it side-by-side with windows.

    28. Re:Within the retail sector... by Cato · · Score: 2, Insightful

      .DEBs are a bit like .MSIs, but there are some major differences - as you mention, you can use Gdebi to install arbitrary .DEBs bu8t it's a lot better if the package is actually in a repository already. The big difference is that for packages in a repository, you can install a whole set of packages (tens or hundreds) with a single operation, whether CLI or GUI.

      Try doing that with Windows Installers - just keeping a Windows box up to date with security fixes (beyond Windows and MS Office) is quite time consuming, whereas on Ubuntu the system actually prompts you like Windows Update *for every app you have ever installed* from an Ubuntu repository...

    29. Re:Within the retail sector... by mhall119 · · Score: 2, Insightful

      whereas on Ubuntu the system actually prompts you like Windows Update *for every app you have ever installed* from an Ubuntu repository... A minor clarification for those who might not know, Ubuntu's update manager will update any software from *any* repository you tell it to use, not just the repositories hosted by Ubuntu. The Trevino repositories are particularly popular with Ubuntu users, plus Google and the Wine project hosts their own repositories, as do many other projects.
      --
      http://www.mhall119.com
    30. Re:Within the retail sector... by Darby · · Score: 2, Funny

      Ahhh, cool. Then I'm glad I ended my post with a question mark rather than a "you idiot" or something ;-)

  3. Linux compatibility by reset_button · · Score: 4, Informative

    Our lab has been buying Dell servers for a few years now, because they certify the machines as being Linux compatible. Instead of checking the hardware specs against the list of available Linux drivers, I can buy knowing that things will just work. Kudos.

  4. okay... by quest(answer)ion · · Score: 2, Interesting

    all well and good, but linux or no, i still have serious reservations about buying a system from Dell.

    the negative experiences i've had with dell are really not linked to the OS; they're all hardware issues and service issues related to the hardware. show me that they'll support linux equally on the software side *and* that they've stepped up their hardware support, and this will be a bit more interesting.

    yeah, this is great news as far as the visibility of the linux community is concerned, but IMO, this changes very, very little about the pre-built PC market.

    i'm still gonna build my next linux box.

    --
    /. is what happens when geeks talk. get used to it.
    1. Re:okay... by MoonFog · · Score: 2, Insightful

      Not everyone is capable of building their own computer, and when a large vendor like this gives Linux a shot, chances are that more people who would normally not adopt Linux will look towards it as a proper alternative instead of a geek system.

      Your experiences with Dell and their hardware applies to Windows boxes as well usually, and Dell may influence other vendors to try Linux in the same way, thus the issues with support may get remedied in the long run as well.

  5. I for one... by AmaDaden · · Score: 2, Insightful

    Thank our Ubuntu pushing over lords. This kind of demand from a major vendor is just the kind of visibility that Linux needs for hardware makers to finally start working on Linux drivers on their own. With any luck soon suporting linux will be standard and not some kind of "giving to the weirdos" for hardware makers.

  6. Before the Ubuntu announcement by MoonFog · · Score: 2, Insightful

    You had to ask for Linux in a very different way. Now, they are offering a proper desktop alternative, which wasn't the case before, so when he says they've had Linux for 8+ years, it doesn't tell the whole story. There's a difference between offering Linux, under the table more or less, and offering it as an actual alternative to Windows when you're ordering your new laptop.

    Nonetheless, kudos to Dell and here's to hoping more vendors pick up this trend.

    1. Re:Before the Ubuntu announcement by laejoh · · Score: 2, Funny

      You had to ask for Linux in a very different way.

      Yes, correct, you had to wink!

  7. Re:Technically... by thsths · · Score: 4, Funny

    > So, how many chairs will Ballmer throw?

    I think this calls for a three seater leather couch.

  8. It doesn't have to take over... by Anonymous Coward · · Score: 5, Insightful

    To be honest, I don't think it has to take over, nor do I think it will. Even Firefox didn't take over IE, but it did have some impact, and Microsoft changed its crappy CSS support to a _slightly_ better one. If Linux achieves ~20% or so it will be much harder for Microsoft to push its proprietary standards, and everyone benefits.

  9. What about dual boot? by PianoComp81 · · Score: 2, Insightful

    What I'd like to see Dell offer is the chance to get both Ubuntu and Windows installed by the factory as a dual-boot system. While I normally use Linux, I need Windows for a few games still. I know, I know, I'm never satisfied. While I'm glad Dell is selling desktops with Linux now, a dual-boot offer would be a great improvement.

    1. Re:What about dual boot? by djfake · · Score: 5, Informative
      I bought a Vista box (since the license it probably cheaper and the warranty better server) from Dell: Was this easy or what? I just did a "shrink" to the massive C: in Vista, then booted off of Ubuntu CD and started the install, selecting "guided using freespace" when partitioning. After a reboot, grub had automatically configured Vista into the bootloader. I then edited /boot/grub/menu.lst to set it as the default.

      The other way around (adding Vista to a Linux Box) is slightly more complicated:

      http://my.opera.com/djfake/blog/dell-preloaded-with-ubuntu

      Or you could buy an Intel Mac and use boot camp, that's ea$y enough too! c

      --
      www.itjerk.com
  10. Ubuntu Preloads by Zombie+Ryushu · · Score: 4, Interesting

    I have a Ubuntu Preload Under warranty from Dell. It runs Feisty Fawn, I love it. I have one little problem. if you load up even a different Linux, you void your warranty, because they have a few proprietary drivers in the machines for some of the hardware, like the Win-modem. So. Here is an interesting question. How do you upgrade from Fiesty Fawn to Gutsy Gibbon without voiding your warranty?

  11. Not in the Netherlands by Twisted+Willie · · Score: 4, Informative

    Dell doesn't offer any sytems with Ubuntu preinstalled in the Netherlands. I was looking for a new laptop for my parents, and I managed to convince them to go Linux. So I went to the Dell website, but alas, no such luck. Still, knowing that their hardware will work with Ubuntu was enough for me to go Dell anyway.

    1. Re:Not in the Netherlands by Corporate+Troll · · Score: 2, Informative
      True, but there are two reasons to support Dell in this adventure:
      1. We've been whining that nobody offers Linux PCs, and now someone does. We should support that financially.
      2. Buying "some laptop" with the Intel GMA chip and supported wireless is all fine an dandy, but it will come with Vista. Some of us don't want to pay the Microsoft Tax. That is possible by ordering a Dell Ubuntu laptop.
  12. Re:Yeah, but where can I buy it? by atomic-penguin · · Score: 3, Informative

    It's under Desktop->Open-Source PCs or Laptop->Open-Source PCs on the Higher Ed. portal I'm looking at.

    --
    /^([Ss]ame [Bb]at (time, |channel.)){2}$/
  13. Dell and Debian by jchawk · · Score: 2, Informative

    Dell for sometime has provided pretty decide web support for Debian. The web pages I've come across have always been enough to get me started when needing to setup a new server. :-)

  14. Re:Technically... by marcosdumay · · Score: 2, Funny

    But does Linux really run on the kitchen sink?

  15. laptops as a loss leader for selling servers by nadaou · · Score: 3, Interesting

    Dell selling a few Linux-on-Laptops at the consumer end makes a lot of sense when you consider they want to grab a bigger chunk of the server market, where Linux holds a great portion of the market share. Get people used to the idea of Linux on Dell, then when they are in the market for a server they come back to what they know. The super reliable Linux experience makes Dell look good. Same angle as RedHat supporting FedoraCore.

    --
    ~.~
    I'm a peripheral visionary.
  16. What happened? by moosesocks · · Score: 2, Interesting

    I'm kind of interested in hearing what's caused the turnaround for Dell over the past year or two.

    Dell has more or less had a reputation of being deep in the pockets of Microsoft and Intel. It was no secret that Intel was giving Dell huge perks for not selling systems with AMD chips, and I'd be surprised if Microsoft wasn't offering similar perks for keeping Linux off of consumer desktops.

    Now, we're seeing dell open up a lot more options to consumers.

    So what happened? Did the payola from Intel and Microsoft stop? Was there a management shakeup? Are they trying to re-focus their image as a serious business vendor to step into the void left by IBM? Or are they just emphasizing "choice" to avoid losing any more ground to Apple (this theory strongly lends itself to their decision to distance themselves from MS because of the Vista backlash)

    Or maybe they're finally waking up to the fact that "nerd cred" seriously does sell computers. I would credit OS X's acceptance within the community as being instrumental to the sort of success Apple's been seeing over the past few years -- OS 7,8, and 9 left them with a pretty bad reputation that they needed to shed themselves of. When the guy who's fixed your PC multiple times recommends getting a mac, it lends some serious credibility to the brand. Given that Dell's a pretty generic brand, I doubt that anyone has serious qualms about buying from them, but it's a whole lot better than having a negative brand-reputation, or being badmouthed by everyone in the industry. (See also: Article yesterday about AOL losing $100 billion)

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    -- If you try to fail and succeed, which have you done? - Uli's moose
    1. Re:What happened? by rainer_d · · Score: 2, Interesting

      > I'm kind of interested in hearing what's caused the turnaround for Dell over the past year or two.

      That's easy. AAPL ate their lunch.
      When the market grows say 10% and one of your competitors grows 30% and your own growth is flat (at best), you know you're just a couple of quarters away from a big disaster.
      You don't have to be a genius to figure that out.
      Growth is hardly in selling laptops to new customers (just like the total number of people drinking beer is not going to increase significantly).
      So, you've got to appeal to your customers and even lure customers from other companies away.
      As the hardware is commodity (except AAPL), and people didn't exactly run down Dell's (virtual) shop doors to get a laptop with Vista, there's only Linux left. Fortunately (for Dell, and Linux), somebody at Dell was smart enough to figure all this out in advance and their lineup is now pretty good.

      As the spokesperson says, it's more a question of perception than actual sales.

      --
      Windows 2000 - from the guys who brought us edlin
  17. Re:Technically... by Anonymous Coward · · Score: 3, Interesting

    Actually I bough 3 Ubuntu Dells for my buseness...and, i formatted the hard drives and installed 3 xp licenses I had here. it was not ***so much cheaper*** than buying 3 xp dells directly, but I really didn't need 3 licenses more. So that's 3 chairs less, actually.

    Your point is perfect, though. How much running around and acreaming about those scurvey Pirates (Yaaaaarrrrr!) has Microsoft been doing lately, while tightening Windows Genuine disAdvantage. How many fleets of new machine orders with complementary Windows(tm) tax have resulted in redundant licenses that sit unused?

    Seems to me Linux on Dell has at least three big wins:

    • Less chance of site-license offices paying the Windows tax multiple times
    • Better hardware drivers for Linux, at least for components used by Dell
    • Better exposure for modern Linux (this is not your father's Slackware)
  18. Re:Yeah, but where can I buy it? by _xeno_ · · Score: 2, Informative

    If you go to Ubuntu.com there's a link on the right side of the page to buy preinstalled Ubuntu systems from Dell, which sends you to Dell's site.

    I know several other people have given various links, but I prefer Ubuntu's own link because it links to Dell's sites for the UK, France, and Germany as well as the US, making it more generally useful. It also provides an overview of the support options you can get from Canonical through Dell.

    --
    You are in a maze of twisty little relative jumps, all alike.
  19. A missed opportunity by Toreo+asesino · · Score: 4, Insightful

    I, for the first time actually got a friend setup on Ubuntu a couple of weeks ago. Normally, being of the Microsoft persuasion, I'd recommend Windows if nothing else for its generally universal familiarity if nothing else (all the other PC's in the house were WinBoxes), but the machine she was given was free and not very good. The Windows installed on it was Win ME that wouldn't get even to the desktop unless in safe mode, so it had to go, but it was not capable of running XP to any degree of sanity (128 mb ram, celeron processor, etc), and indeed there was the licensing issue too.

    A perfect opportunity for Ubuntu I thought! Or not, as it turned out.

    I downloaded and burnt the latest CD image and installed it. Everything was installed fine, except the network card was not detected, rendering the machine even less useful than the butchered ME installation that was on it before. She only wanted to browse the net and read GMail basically, so without a network connection, the laptop was now as good as a large paper-weight.

    Now, this is by no means a flame against Ubuntu at all. Before it turned out Ubuntu was compatible, I was thinking to myself that if there's one area Ubuntu could really grow in is the "too old to run Windows x/y/z" which sets the hardware requirement bar higher & higher with each release.

    Despite what Microsoft say, Vista is not suited to all PC's - but arguably, Ubuntu is suited to run on almost anything assuming you don't mind common commercial apps/games aren't going to run for newbies (for obvious reasons).

    So, if I had one suggestion for Ubuntu/Linux is please, get it to run on shite hardware! Refurbished machines are overlooked if you ask me as many people really can't be bothered to buy new hardware, and Windows really isn't so suited for them in many cases.

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    throw new NoSignatureException();
    1. Re:A missed opportunity by LingNoi · · Score: 2, Informative

      Did you submit a bug on launchpad about that laptop giving the details of what your network card problem was? If not it won't get fixed. Ubuntu is mostly run by volunteers that depends on people like you to submit bug reports.

      Also did you check the irc chatroom or forums out for help? I had one guy in the IRC room that couldn't get his webcam working on Ubuntu. After I did a quick search on the forums I found a post on how to get his hardware working and gave him the link. He thanked me and said it was now working.

    2. Re:A missed opportunity by 140Mandak262Jamuna · · Score: 2, Insightful

      You need to compare apples to apples. (oops!) Take a machine that is preloaded with Linux and download a WinXP/Vista, if possible and try to install it yourself. Most people compare pre-installed windows user experience with download a full os, install and run user experience of Linux.

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      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    3. Re:A missed opportunity by domatic · · Score: 2, Informative

      There are distributions specifically for low end hardware. Puppy Linux is one that I've had success with. There are others. It is probably better in the long run for distros like Ubuntu to concentrate their efforts on current middle of the road hardware. Low end old hardware imposes a lot of tradeoffs that current general purpose distro's won't manage well. Distros made with such hardware specifically in mind tend to fare better. Puppy, for instance, could completely install itself in memory on the machine you mention at boot. Since the use case is browse Gmail with a browser, if the nic was lit up then you'd have been home with little or nothing to install.

  20. Not in norway. :-( by arcade · · Score: 2, Insightful

    I was hoping to get a Ubuntu laptop here in Norway.

    So far - no such luck. I'm looking forward to that day, so that I can just order one. But until they ship it, it's difficult.

    Hey DELL! We norwegians want Ubuntu on our laptops too!

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    "Rune Kristian Viken" - http://www.nwo.no - arca
  21. Why am I not surprised? by jeffblevins · · Score: 2, Insightful

    We have been supporting, testing, developing for, and selling Linux for 8+ years here at Dell, but before the Ubuntu announcement, a lot of people didn't know that we did any of that... Selling Linux on business systems maybe. Until now, I don't recall seeing any consumer class PC's or Laptops that even had the option of shipping without windows. A quick tour of their site still reveals that they recommend Windows Vista for everything. Maybe thats why no one knew before..
  22. Re:Technically... by BlueParrot · · Score: 4, Funny

    So one purchase of a desktop with linux costs MS two sales? Interesting figure.


    The first is the Vista OEM sale, the second is the XP sale when users want to upgrade...
  23. Re:Technically... by kcbnac · · Score: 2, Funny
  24. Has anyone actually gone to them for the ubuntu pc by hairyfeet · · Score: 2, Interesting
    I just went there,are they kidding? They are charging MORE for a lower spec machine than you would get going Vista! 1Gb of RAM, the bottom of the line Core2Duo, and a lousy 80Gb hard drive,for 774? And I tried adding an extra Gb of RAM, which only added $60 on the Vista machine, added $125!!!. It is like they are doing everything they can to make sure it fails. Either they are afraid of making Bill mad, or they don't want to mess up the extra cash they are making from the crapware installs. But either way, you can't tell me that the price of memory jumps more than 100% just because it has Ubuntu on it.


    http://www.dell.com/content/topics/segtopic.aspx/linux_3x?c=us&cs=19&l=en&s=dhs


    Sadly,just like before Dell started, any geek with a brain will have to pay the Microsoft tax and wipe the drive if you want a Dell at a decent price. Unless they love Dell SO much they are willing to overpay for lower spec hardware just for the privilege of Ubuntu. The prices they are charging for what you are getting is just crazy.

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    ACs don't waste your time replying, your posts are never seen by me.
  25. Who knew? by z80kid · · Score: 2, Interesting
    We have been supporting, testing, developing for, and selling Linux for 8+ years here at Dell, but before the Ubuntu announcement, a lot of people didn't know that we did any of that...

    Imagine that.

    Eight years, and I still have my choice of 1 - 14" laptop in the small business section. And I can't even get there from the main page unless I know enough to type in the Linux URL. And then I get a paragraph explaining that I might not want this unless I'm an advanced user and a link back to the Windows stuff.

    I'm surprised they weren't in the basement in the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'.

  26. Expect a wider variety in the near future by r_jensen11 · · Score: 2, Insightful

    As the article hints, we should be expecting a wider variety of options for computers equipped with Linux in the not-so-distant future. This is mostly due to Dell working with their wireless hardware providers to release drivers to kernel.org, and also because of AMD opening up their fglrx drivers. I strongly believe that once AMD finishes opening their drivers, more game developers will code in OpenGL and OpenAL instead of just DirectX, and thus result in easier times porting games from Windows to both Linux and Macs. So, is it safe to say that Mac users will benefit from this too then?