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Ubuntu On Dell After Four Months

mrcgran sends us to LXer for an interview with John Hull, a manager of the Linux Engineering team at Dell, where he reports on how the Ubuntu machines have been working out for them so far. "Embracing Ubuntu Linux on our desktops and laptops seems to have really raised Dell's visibility within the Linux community. We have been supporting, testing, developing for, and selling Linux for 8+ years here at Dell, but before the Ubuntu announcement, a lot of people didn't know that we did any of that... Previous to our Ubuntu product announcement... we would have a conversations with vendors about pushing Linux support for their hardware, but without a Linux product offering from Dell for that hardware, it was very difficult to convince them to release Linux drivers. That has certainly changed now... The original sales estimates for Ubuntu computers was around 1% of the total sales, or about 20,000 systems annually. The program so far is meeting expectations. Customers are certainly showing their interest and buying systems preloaded with Ubuntu, but it certainly won't overtake Microsoft Windows anytime soon."

16 of 378 comments (clear)

  1. Within the retail sector... by Tastecicles · · Score: 5, Interesting

    ...Dell have raised the awareness of Linux to the point where potentials are actually asking if Windows or Linux is installed. Eighteen months ago, that wouldn't have happened. Eighteen months ago people asked if a machine had XP, 2003, ME, 2K, or whatever version of Windows, but hardly ever Linux. I'm a Linux user myself, by preference (and politic, and budget), and advocate it wherever I can. I'm not saying it's for everybody, it might not be, but if you want a toaster, get a toaster. If you want a toaster that deep fries your sunday roast with all the trimmings, give Linux a go. :)

    --
    Operation Guillotine is in effect.
    1. Re:Within the retail sector... by LingNoi · · Score: 5, Informative

      If you're on Ubuntu there are places such as http://www.getdeb.net/ where you can get popular programs that aren't in the repositories yet.

    2. Re:Within the retail sector... by zergl · · Score: 5, Insightful

      However, I'm now in a position where I want to install subversion and tomcat, and it's really not easy. Windows wins in this situation, because of the ease of automated installers. Which is a great shame, and I know I'll get lambasted because I haven't done enough research or put the effort into to learning the basics of installing on linux properly, but for it to ever be accepted in the mainstream by your average Joe, things like that need to "just work".

      Tomcat and SVN probably isn't part of what average Joe will use.

      While it's true that "professional" or "power user" software isn't that easy to setup (messing around in the configs with an editor, etc.), I don't think it would bother the ordinary desktop user very much, because he'll probably never need it.

      OTOH, installing everyday software like OOo, Gimp, Firefox, small little games etc. is extremely easy on linux in comparison to windows. Browse repository, install and forget. With the added bonus that the software you get is very probably free of malware of any kind (if you use $DISTRO default repository) and same goes for updates to that software.

    3. Re:Within the retail sector... by Jussi+K.+Kojootti · · Score: 4, Informative
      I'm not saying your complaints aren't valid, but the examples you use are fairly bad. I'm pretty sure both tomcat and subversion are available in the repos of all major distros. Example in ubuntu:

      aptitude install subversion tomcat5.5
      Do you have actual examples of "joe average" applications that are not available (things that could legally be available)?
    4. Re:Within the retail sector... by zyxwvutsr · · Score: 4, Funny

      if you want a toaster, get a toaster
      I want a toaster with working WiFi drivers. Know where I can get one?
    5. Re:Within the retail sector... by LingNoi · · Score: 5, Informative

      Not really. It's more to do with the fact that once a version of Ubuntu is released you only get security updates in the repository. So for example there is no Pidgin in Ubuntu Feisty because that was released after Ubuntu Feisty was.

      The reason they only provide security updates is because they don't want a situation where continuously updating stuff in the repositories breaks other programs. Instead Canonical will take a snapshot of all the new programs and work really hard testing that snapshot and sorting out all the bugs, release that out the door and start working on the next version.

      So if you want Pidgin or another must have updated program on Feisty then you go to getdeb.net

      Ubuntu Gutsy is being released on 18th this month (2 days) so that'll have a ton of updated programs, features, etc.

    6. Re:Within the retail sector... by WhiteWolf666 · · Score: 4, Informative

      Yes, simple;

      RPM. Most users can download an RPM, double click on it, and it'll get installed properly.

      I'm 99% sure that Ubuntu or Debian people can do similar things with DEBs. Of course, the downside with the package approach is you have to have one package per distro (take a look at Skype; skype isn't in any linux repositories, but it supplies 4-5 RPMs and a binary tarball).

      If you prefer something that is more like a Windows installer, use autopackage. Autopackages are distro neutral. Here's the quote from their website:
      # What is autopackage?
      For users: it makes software installation on Linux easier. If a project provides an autopackage, you know it can work on your distribution. You know it'll integrate nicely with your desktop and you know it'll be up to date, because it's provided by the software developers themselves. You don't have to choose which distro you run based on how many packages are available.
      For developers: it's software that lets you create binary packages for Linux that will install on any distribution, can automatically resolve dependencies and can be installed using multiple front ends, for instance from the command line or from a graphical interface. It lets you get your software to your users quicker, easier and more reliably. It immediately increases your user base by allowing people with no native package to run your software within seconds.


      As you can see from the screenshots, autopackage is pretty dead-easy for end users.

      There are also next-generation packaging utilities that are overtaking Windows MSI-type things, including openSuSE's one-click-install, and KDE's klik://, but neither of these has taken hold with enough Linux distros yet (you have to be using SuSE 10.3, or install a package on older SuSEs, and klik:// requires a kio-slave).

      --
      WhiteWolf666 an exBush supporter. All you new-school,compassionate,save the children Republicans can rot in hell
    7. Re:Within the retail sector... by hummassa · · Score: 4, Informative

      You're making in incorrect assumption. It's EASIER to use a package manager. Most distros (and competent admins) seriously frown upon non-package-manager-installed software because of the problems this can introduce. Also, puTTY? Why? Just stick with the Linux/UNIX equivalents that puTTY was made to emulate. (That's right, puTTY was made for Windows users to get unix functionality, not vice versa.)

      Please, tell me one thing that putty can do that ssh, telnet, and xterm can't. The point is moot, anyway, because putty, putty-tools (plink, pscp, psftp, puttygen) and pterm (putty terminal emulator) are in the Ubuntu repository, ie, if you like them better, you can still use them.
      --
      It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048
  2. Linux compatibility by reset_button · · Score: 4, Informative

    Our lab has been buying Dell servers for a few years now, because they certify the machines as being Linux compatible. Instead of checking the hardware specs against the list of available Linux drivers, I can buy knowing that things will just work. Kudos.

  3. Re:Technically... by thsths · · Score: 4, Funny

    > So, how many chairs will Ballmer throw?

    I think this calls for a three seater leather couch.

  4. It doesn't have to take over... by Anonymous Coward · · Score: 5, Insightful

    To be honest, I don't think it has to take over, nor do I think it will. Even Firefox didn't take over IE, but it did have some impact, and Microsoft changed its crappy CSS support to a _slightly_ better one. If Linux achieves ~20% or so it will be much harder for Microsoft to push its proprietary standards, and everyone benefits.

  5. Ubuntu Preloads by Zombie+Ryushu · · Score: 4, Interesting

    I have a Ubuntu Preload Under warranty from Dell. It runs Feisty Fawn, I love it. I have one little problem. if you load up even a different Linux, you void your warranty, because they have a few proprietary drivers in the machines for some of the hardware, like the Win-modem. So. Here is an interesting question. How do you upgrade from Fiesty Fawn to Gutsy Gibbon without voiding your warranty?

  6. Not in the Netherlands by Twisted+Willie · · Score: 4, Informative

    Dell doesn't offer any sytems with Ubuntu preinstalled in the Netherlands. I was looking for a new laptop for my parents, and I managed to convince them to go Linux. So I went to the Dell website, but alas, no such luck. Still, knowing that their hardware will work with Ubuntu was enough for me to go Dell anyway.

  7. Re:What about dual boot? by djfake · · Score: 5, Informative
    I bought a Vista box (since the license it probably cheaper and the warranty better server) from Dell: Was this easy or what? I just did a "shrink" to the massive C: in Vista, then booted off of Ubuntu CD and started the install, selecting "guided using freespace" when partitioning. After a reboot, grub had automatically configured Vista into the bootloader. I then edited /boot/grub/menu.lst to set it as the default.

    The other way around (adding Vista to a Linux Box) is slightly more complicated:

    http://my.opera.com/djfake/blog/dell-preloaded-with-ubuntu

    Or you could buy an Intel Mac and use boot camp, that's ea$y enough too! c

    --
    www.itjerk.com
  8. A missed opportunity by Toreo+asesino · · Score: 4, Insightful

    I, for the first time actually got a friend setup on Ubuntu a couple of weeks ago. Normally, being of the Microsoft persuasion, I'd recommend Windows if nothing else for its generally universal familiarity if nothing else (all the other PC's in the house were WinBoxes), but the machine she was given was free and not very good. The Windows installed on it was Win ME that wouldn't get even to the desktop unless in safe mode, so it had to go, but it was not capable of running XP to any degree of sanity (128 mb ram, celeron processor, etc), and indeed there was the licensing issue too.

    A perfect opportunity for Ubuntu I thought! Or not, as it turned out.

    I downloaded and burnt the latest CD image and installed it. Everything was installed fine, except the network card was not detected, rendering the machine even less useful than the butchered ME installation that was on it before. She only wanted to browse the net and read GMail basically, so without a network connection, the laptop was now as good as a large paper-weight.

    Now, this is by no means a flame against Ubuntu at all. Before it turned out Ubuntu was compatible, I was thinking to myself that if there's one area Ubuntu could really grow in is the "too old to run Windows x/y/z" which sets the hardware requirement bar higher & higher with each release.

    Despite what Microsoft say, Vista is not suited to all PC's - but arguably, Ubuntu is suited to run on almost anything assuming you don't mind common commercial apps/games aren't going to run for newbies (for obvious reasons).

    So, if I had one suggestion for Ubuntu/Linux is please, get it to run on shite hardware! Refurbished machines are overlooked if you ask me as many people really can't be bothered to buy new hardware, and Windows really isn't so suited for them in many cases.

    --
    throw new NoSignatureException();
  9. Re:Technically... by BlueParrot · · Score: 4, Funny

    So one purchase of a desktop with linux costs MS two sales? Interesting figure.


    The first is the Vista OEM sale, the second is the XP sale when users want to upgrade...