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Comcast's New Terms of Service Disclose Traffic Management

cremou brings us word that Comcast has changed its Terms of Service to include policies on traffic management. This comes after the FCC's recent decision to investigate Comcast's P2P throttling. The language in the updated Terms of Service, according to Ars Technica, mirrors the FCC's 2005 Internet Policy Statement[PDF]. "According to Section III of the revised ToS, Comcast 'uses reasonable network management practices that are consistent with industry standards.' The company points out that it is not alone in the practice, saying that 'all major' ISPs engage in some form of traffic shaping. Comcast does it to keep its subscribers from suffering the heartaches of 'spam, viruses, security attacks, network congestion, and other risks and degradations of service' and to 'deliver the best possible Internet experience to all of its customers.'"

302 comments

  1. So... by Adradis · · Score: 2, Insightful

    So... Comcast is saying that 5% of its customers aren't customers at all?

    They did say ALL afterall.

    1. Re:So... by Anonymous Coward · · Score: 5, Funny

      As long as you're only sending email - you'll have a great comcast experience.

    2. Re:So... by Anonymous Coward · · Score: 0

      No, only the 5% that use the network.

      Eventually, given enough time, even grandma checking her e-mail once a week will be in the top 5% if they keep getting rid of the top 5%.

      Of course, they'll stop once their networks are balanced perfectly between "oversold" and "not too much complaining" on the line graph.

    3. Re:So... by milsoRgen · · Score: 1

      So... Comcast is saying that 5% of its customers aren't customers at all?
      It sure feels that way doesn't it? I just can't grasp why it's so hard to publish their transfer limits.
      --
      I'm sick of following my dreams. I'm just going to ask where they're goin' and hook up with 'em later.
    4. Re:So... by palegray.net · · Score: 3, Insightful

      I'm sure glad I'm not one of their customers. If their moves piss off enough of their customers, they'll either (1) start getting crushed with support issues related to customers frustrated with their service, or (2) start losing customers to ISPs who don't screw with their customers connections constantly. I've seen and heard enough negative PR about Comcast that I actively engage in the practice of telling people to avoid their service at all costs.

    5. Re:So... by mrxak · · Score: 3, Insightful

      So does one, so will another. If you think the other cable companies won't follow suit eventually, you're dreaming.

    6. Re:So... by palegray.net · · Score: 2, Interesting

      Right, and when enough people get pissed some new guy comes along with more reasonable service terms, and lots of people switch over to the new company. It's these little things called "competition", "economics", and "technological progress." These same games were played in the 90s over dialup access, albeit in a different form. Didn't work then, won't work now, at least not long term.

    7. Re:So... by arth1 · · Score: 4, Interesting

      As long as you're only sending email - you'll have a great comcast experience.

      No, you won't. They block port 25, forcing you to use them for mail relays. This affects those who don't want Comcast to see their mails, and where the recipient can't receive encrypted email but is behind a mail server that supports TLS, so the emails will be sent encrypted over the internet. That won't work -- Comcast forces you to relay through them, and they get to copy and read your outgoing mail (and hand it over to who knows).
    8. Re:So... by cloricus · · Score: 5, Interesting

      Now that your ISPs have started going down this route there isn't much you'll be able to do. When this happened in Australia around 2000-01 a single user of one of the ISPs that lead the charge towards download limits and limited speeds started a small site, as the industry fell into worse condition (from the consumers point of view) that site basically turned into the independent industry watchdog. www.whirlpool.net.au became a very important staging ground for consumers to fight back, even if that meant mass organised exodus from misbehaving companies. Hopefully for your internet use sake some thing similar pops up in the US and gets wide attention.

      Of course there is at least one up side to this all and that is once you have defined download limits you the consumer are directly paying for x amount of bandwidth. Opponents to net neutrality find their arguments fail completely because people en mass start to understand that it means they'd be paying for the same bandwidth twice. So far in Australia any attempts to start the debate on net neutrality have fallen on deaf ears and even out rage.

      --
      I ate your fish.
    9. Re:So... by cloricus · · Score: 1

      Of course this will only effect 5% of all customers and if those customers leave it saves Comcast money and allows them to fill their network with more users who don't download much. Furthermore it tends to keep new customers who would download a lot away from the company...It's effectively win:win for Comcast and there simply isn't anything you can do about it.

      --
      I ate your fish.
    10. Re:So... by webmaster404 · · Score: 1

      No, someone will have a "better" way of doing it. Just how it was for Dial-Up you got charged for the hour, now that broadband is doing the same thing, there is going to be another better way of connecting (fiber anyone?) that won't suffer from this attack of freedom.

      --
      There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
    11. Re:So... by mrchaotica · · Score: 2, Insightful

      ...start losing customers to ISPs who don't screw with their customers connections constantly.

      Name one. No, seriously. Name a broadband ISP in Atlanta that doesn't screw with their customers' connections. I dare you!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    12. Re:So... by palegray.net · · Score: 1

      Those 5% of customers you're talking about probably include more than a few people who are interested in technically novel ways to use the Internet, ways that you, I, or Comcast can't possibly predict right now. What they invent today will have a following tomorrow, and they might just be a tad more influential with persuading other customers to drop Comcast than you might think. This is anything BUT a win-win for Comcast. This kind of crap might fly now, but as tech progresses faster and faster toward a truly peer-to-peer application and data environment, their approach doesn't stand a snowball's chance in hell of succeeding. The Internet is more than HTML documents and email, and they're just going to have to get used to it. Do their antics directly affect me? No, since I'm not a customer of theirs. But I do spend a lot of time discouraging people from buying Comcast's services. I recommend less asinine ISPs instead all the time, and people listen.

    13. Re:So... by webmaster404 · · Score: 1

      Furthermore it tends to keep new customers who would download a lot away from the company...It's effectively win:win for Comcast and there simply isn't anything you can do about it.

      But really, when Comcast is trying to get the best download speeds available, who else would it attract then people who download a lot? When it is more expensive then dial-up and DSL service that takes out most casual customers there and it leaves those who have a need for speed such as people who download a lot. So no, it is eating into Comcast's customer base and makes more people less likely to get Comcast service, not a win:win, its a lose:lose situation.
      --
      There is no "disagree" moderation, and troll, flamebait and overrated are not valid substitutes
    14. Re:So... by quanticle · · Score: 1

      (2) start losing customers to ISPs who don't screw with their customers connections constantly.

      Too bad then, that Comcast and form a duopoly in my area. I e-mailed the Qwest representative (they're the local Baby Bell) recently, and they said that they would only promise 2 megabits per second download and 1 megabit per second upload to my house. Comcast, despite all of their despicable practices delivers 5 megabits per second download (though I'm promised 8 megabits per second). Both services are comparable in price. Which choice would you make? Principles, or double bandwidth?

      --
      We all know what to do, but we don't know how to get re-elected once we have done it
    15. Re:So... by afidel · · Score: 2, Informative

      Uh, doesn't basically every TLS enabled mail server support SSL/TLS on a port other than 25?

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    16. Re:So... by ibbie · · Score: 1

      As long as you're only sending email - you'll have a great comcast experience.

      No, you won't. They block port 25, forcing you to use them for mail relays. This affects those who don't want Comcast to see their mails, and where the recipient can't receive encrypted email but is behind a mail server that supports TLS, so the emails will be sent encrypted over the internet. That won't work -- Comcast forces you to relay through them, and they get to copy and read your outgoing mail (and hand it over to who knows).

      Luckily, gmail still uses 587/TLS.
      --
      The wise follow a damned path, for to know is to be forsaken.
    17. Re:So... by palegray.net · · Score: 4, Interesting
      With a 99% degree of certainty, I'd take Qwest. Here's why:

      1. They're not trying to screw around with established protocols like Comcast.
      2. Related to point 1, they haven't already earned my mistrust.
      3. Since I like to host stuff out of the house, Comcast wouldn't cut it.
      4. What good is higher bandwidth if I can't trust it to work for the things I want?
    18. Re:So... by rabbit994 · · Score: 3, Informative

      As they should. 587/TCP Port has been set up for SMTP Submission which is open on Comcast network. Port 25 is basically now reserved for Server to Server transmission.

    19. Re:So... by Anonymous Coward · · Score: 1, Insightful

      I'd also agree with picking Qwest. They like Verizon and Level 3 are also a Tier 1 provider, and have a lot of bandwidth, so capping is unlikely. Pretty much when Comcast throttles you, your speed drops to below 2mbits anyway.

    20. Re:So... by spirit+of+reason · · Score: 4, Insightful

      I'd like to know where this "competition" is. Comcast is the only broadband provider for my residence.

    21. Re:So... by sortius_nod · · Score: 3, Informative

      Apart from the fact whirlpool is a troll platform more than a consumer watchdog now. You raise an issue on the forums and fanboys troll you to no end.

      Either way, it's a shit site for fighting back. The only avenue of dispute is, AND ALWAYS WILL BE, the Telecommunications Industry Ombudsman. I have, over the past 12 months, lodged a total of 3 complaints with the TIO. 2 of them didn't even make it to Level 1 complaint before the ISP changed their policy/dropped charges. The 3rd case is currently at Level 3, which is the final level before the case is refered to the Austrlian Communications & Media Authority. Once it reaches them, fines & possible revoking of communications lisence/trading rights can ensue.

      All my complaints on whirlpool.net.au have done is serve to fuel trolling, not serve to be an open forum where you can stage a consumer "fight back". So yes, stop smoking crack and get with the real world, Australia has VERY strict laws with regards to communication - it's just ISPs & Telcos decide to try and blindside customers with illegitimate T&Cs.

    22. Re:So... by palegray.net · · Score: 1

      Did you check that out before signing a lease on your current residence? I'm going to go out on a limb here and guess you're living in an apartment.

    23. Re:So... by Anonymous Coward · · Score: 1, Insightful

      You know, in Australia, fucking Tels** even blocks port 25. Oh they will unblock it for an extra $10 a month. Most of their tech support don't know what port 25 is anyway. This means setting up sendmail (etc) is a royal pain in the arse. Like email uses a HUGE amount of bandwidth.

    24. Re:So... by spirit+of+reason · · Score: 3, Interesting
      No, I didn't, but you'd figure that you could at least get DSL in Berkeley too (except it would be AT&T...). As a student, I don't have a lot of affordable housing options, so having a lot of broadband options is really secondary to a lot of other, more important factors.

      I'm not complaining, though. As far as I can tell, none of my bittorrent traffic is being throttled (though I impose a restriction on the upload rate myself--a modest 35 KiB/s--, else the link gets saturated and games start seeing over half a second of latency). Perhaps it helps that we're paying for their highest consumer tier, but that wouldn't really make sense.

    25. Re:So... by thePowerOfGrayskull · · Score: 1

      Heh, interesting conspiracy theory. Though it doesn't quite jive with the local sendmail instance I use for outgoing mail which connects directly to appropriate relay servers (on 25); or the fact that I sometimes send through gmail, and have in the past used my own Qmail installation on a remote server...

    26. Re:So... by VoltageX · · Score: 1

      What? Sure if you troll iiFanboii's, or dis Internode you'll get a bad reaction, but it's a great forum for finding out which ISPs to use and avoid.

      --
      "Anonymous could not immediately be reached for further comment." - International Business Times
    27. Re:So... by armada · · Score: 1

      Comcast meet Bellsouth.... Bellsouth meet my $40 a month... $40 a month... please wave at Comcast. The End

      --
      "This message was sent from an Apple //GS"
    28. Re:So... by Tmack · · Score: 1

      ...start losing customers to ISPs who don't screw with their customers connections constantly.

      Name one. No, seriously. Name a broadband ISP in Atlanta that doesn't screw with their customers' connections. I dare you!

      Granted, its business oriented, but they do have plans for home use as well (employees or CEO/Presidents of the customer-company and other partners, and not the cheapest, but damn cheap for T1 service), but Cbeyond doesnt "screw" with the connection more than a QOS setting to give RTP priority for the VoIP lines you paid for (which, if you dont use, 100% of data traffic goes through unaffected anyways). If you dont pay, they will turn it off, though that hardly counts, and sometimes *gasp* the line might have an issue (bridgetaps courtesy bellsouth/ATT or their crappy last mile copper) that takes the ILEC (Bellsouth/ATT) a while to fix (their lines, so they have to do the werk on their schedule (normally 4hr commit)). But like I said, its mainly a business service, so that probably disqualifies it from the running anyway, even if it is T1/bundled T1s based service based in Atlanta.
      (former employee of their activations group and eventually one of their noc automation developers).

      Tm

      --
      Support TBI Research: http://www.raisinhope.org
    29. Re:So... by _KiTA_ · · Score: 1

      So... Comcast is saying that 5% of its customers aren't customers at all? It sure feels that way doesn't it? I just can't grasp why it's so hard to publish their transfer limits. If they publish them, they are held to them. They want the ability to limit REAL problem customers (the jackasses who won't take a hint and just open Emule and Bittorrent and Gnutella and whatever -- not that you can really throttle them without outright blocking them) to port 80 traffic at 1k a second until they give up and quit. They want the flexibility to screw their customers over if "needed".
    30. Re:So... by milsoRgen · · Score: 1

      If they publish them, they are held to them.
      That's a valid point, however they always have a clause in there ToS in regards to customers affecting the quality of service for other users. And I'm fine with that.

      My problem is when I first got my service (through CableOne in southwestern Idaho), I went a little hog wild. First time I had BT connections that were absolutely flying. I noticed that they seem to go on a 24 cycle, my downloads would be throttled and near midnight I was back up to speed.

      Well once the novelty wore off (within about week). I kept my client throttled to 75k down, not much to ask for when I pay for a 3mb connection. However now I'm lucky to get anywhere above 50k. That's not fair, I'm taking steps to ensure I'm not a burden on the network. Yet I'm still being screwed. If I had more information, or if they had a policy (that they published) of greater use during off peak hours I could take appropriate actions. I don't feel it's out of the question to publish limits and throttle or block those users truly having a negative effect for other users as long as it's spelled out plainly and fairly in the ToS.
      --
      I'm sick of following my dreams. I'm just going to ask where they're goin' and hook up with 'em later.
    31. Re:So... by Duncan+Blackthorne · · Score: 1

      Unless they changed it in the last year, that's not true because I've successfully run an SMTP server.

    32. Re:So... by Duncan+Blackthorne · · Score: 1

      Somehow I think when you say "download" you're thinking "illegal download", where that's not necessarily the case. What about people who legitimately download movies through services like Netflix and Amazon Unbox? Are they in the 5% too? How long before they're MORE than just 5%? How long after Comcast starts assraping legitimate customers downloading legitimate content that they paid for, before those customers tell Comcast to go pound sand? It's a stupid, desperate, greedy thing Comcast is doing and I hope they FAIL.

    33. Re:So... by flyingfsck · · Score: 1

      You can sign up with IMARSAT.

      --
      Excuse me, but please get off my Pennisetum Clandestinum, eh!
    34. Re:So... by sumdumass · · Score: 1

      That's a valid point, however they always have a clause in there ToS in regards to customers affecting the quality of service for other users. And I'm fine with that.
      I'm fine with that too as long as I still get my advertise service. And No, I don't particularly care if they rewrite the advertised service in the TOS, they have na obligation to meet the advertised service even if it disagrees. And at the bare minimum, it the TOS agreement matched the advertised service levels, they shouldn't go below representations made by them. Otherwise it is simple theft as far as I am concerned.

      And I think the rest of your post implies you might be in agreement with me too. It is just that a 3meg connection is a 3 meg connection. I understand the reality is that you won't see that speed in real life and it is often a combination of both directions. But limiting people to less then that would be what I consider theft, even if it is only the problematic people.

    35. Re:So... by cashman73 · · Score: 1

      Comcast, meet Verizon. Verizon, meet Comcast! FiOS, baby!!!!! ;-----P

    36. Re:So... by Anonymous Coward · · Score: 1, Insightful

      In fact, this is absolutely true... Posting AC for obvious reasons, but I have been in several meetings over the last few days where we are investigating the cable internet strategies you've seen on Slashdot over the past few days... Primarily the usage-based model, where there is even an application vendor pitching their software for it.

    37. Re:So... by Curunir_wolf · · Score: 5, Interesting

      Heh, interesting conspiracy theory. Though it doesn't quite jive with the local sendmail instance I use for outgoing mail which connects directly to appropriate relay servers (on 25); or the fact that I sometimes send through gmail, and have in the past used my own Qmail installation on a remote server...

      Give it time - they'll get to you.

      I used to do the same thing (using exim instead of sendmail), until I got this letter from Comcast claiming that I was sending spam. They claimed to have proof:

      We have confirmed that your computer has been involved in transmitting unsolicited email, an activity that is in violation of the Comcast Terms of Service Agreement. The reporting parties have provided email header information, which identifies the IP address of the computer that was transmitting the email. The IP address listed was one that was assigned to your computer at the date and time in question.
      I knew this to be bogus, as there is only one way out of my home network and every email is logged. Despite this, they stuck to their guns and refused to unblock port 25, and refused to even discuss the possibility of sending me the proof they claimed to have, or even reveal anything about the email, the IP in question, etc.

      The worst part of this was not the block on outgoing. I just had to use a different port and authenticate each time, which was a pretty simple configuration change in Exim. A lot of ISPs refused email directly from me anyway, indicating that they don't accept email from a network unless it's from an "official" email relay on that network. The list of host names that I had to send through Comcast was getting rather long.

      The worst part was that they also blocked port 25 for all incoming traffic. What is that supposed to do for anybody? How is it even justified? But of course their TOS already prohibits "servers", so they felt justified to block mail from reaching me. I had to set up a RollerNet account to get around it. Very annoying.

      Yea, yea, I know "switch providers if they treat you like that" you say. Well my only other option is Verizon FIOS (can't even get DSL), and they block 25 by default as well as any incoming port 80 traffic. So that's just a non-starter.

      --
      "Somebody has to do something. It's just incredibly pathetic it has to be us."
      --- Jerry Garcia
    38. Re:So... by sckeener · · Score: 1

      I'm debating my options at the moment.

      I get my cable and my internet through Comcast. My phone is Vonage, so it goes over the Comcast line.

      I live in League City, Tx and I'm not sure what I am going to do for service.

      I can switch to a dish for cable, but I don't like the options I have for internet. DSL? not very fast or good for my Vonage.

      For the moment, no changes in my price have occurred, but when they do, I'll switch.

      The sad part is I don't even watch cable tv. I get it for the kids.

      --
      "Only one thing, is impossible for god: to find any sense in any copyright law on the planet." Mark Twain
    39. Re:So... by Anonymous Coward · · Score: 0

      Im not a fan of comcast but Im also not changing anytime soon.

      I get 8mbps down and 1mbps up even at peak times. I regularly download torrents and I dont really know if they are slower than they should be but the downloads and uploads are fast enough. I dont seed 24/7 everyday though so maybe that indirectly helps my service.

      Ive only had 1 outage in the past 2 or 3 years.

    40. Re:So... by theun4gven · · Score: 1

      Comcast does it to keep its subscribers from suffering . . . degradations of service
      So to avoid degradation of service, they degrade your service.
    41. Re:So... by thePowerOfGrayskull · · Score: 1

      Is it possible a machine on your network was compromised, sending out emails without your knowledge?

      I will say I'm oddly lucky in that they haven't yet blocked my port 80 in coming either -- and I've been using comcast for years. Ah, well; hopefully it'll be a long time before they catch up to me. I haven't tried to use 25 incoming though.

    42. Re:So... by Anonymous Coward · · Score: 0

      Yea, yea, I know "switch providers if they treat you like that" you say. Well my only other option is Verizon FIOS (can't even get DSL), and they block 25 by default as well as any incoming port 80 traffic. So that's just a non-starter.

      Get a Business FIOS account. There is no blocking, throttling, traffic-shaping, etc. I can keep the connection running at around 90% of advertised speed 24/7. The biggest reason I don't get 100% is because the other end isn't keeping up. I have also gotten 125% of advertised speed on some downloads. Just a happy customer...I'm not affiliated with them in any way.

      My first DSL line was also a business line (with Level 3), and based on that experience I will never have anything but a business line to my home. It's more expensive, but it pays for itself in not requiring you to pay for any third-party workarounds...you can just run your own servers to do what you need.

      Also based on these experiences, I have found that dealing directly with a Tier 1 provider tends to give you a better chance to hit full rated speeds.

    43. Re:So... by SCHecklerX · · Score: 1

      And even then, if you don't mind that it's relayed through their servers, they'll block even that if they consider your hosting a mail list to be "your computer is infected with a virus". Dyndns mailhop services resolve that problem, but unfortunately since you aren't relaying yourself, you have no control over tempfail requeuing or the ability to troubleshoot beyond your connection to that relay.

    44. Re:So... by jdjbuffalo · · Score: 1

      I have CableOne as well.

      So far I've had pretty good luck using Bittorrent with them and I rarely hit their limits (even though they are lower than they should be IMHO).

      Here is a link to their AUP: http://cableone.net/internet/cmaup.asp
      If you scroll down about 3/4 of the way down the page you'll see a link to their download and upload limits (threshold limits) based on the service you have with them.

      --
      We have four boxes with which to defend our freedom: the soap box, the ballot box, the jury box, and the cartridge box.
    45. Re:So... by FunkSoulBrother · · Score: 1

      Please let me know when they come to Denver? Also, how much are you looking at per month for that service? I imagine I'd gladly pay it, I'm just curious.

    46. Re:So... by ostiguy · · Score: 1

      No - I had the same experience. Was able to eventually get the bidirectional port 25 block lifted after numerous phone calls.

      I put pass ... eq 25... log rules on in and out traffic to my PIX that interfaces with the Comcast connection, and saw 0 smtp traffic in or out once the block was enacted, and mail queued for outbound in my server timed out, so no ongoing infection appeared likely. My smtp service logs had normal traffic compared to the past 6 months.

    47. Re:So... by nurb432 · · Score: 1

      We had competition here, then comcast bought out my local cable company. Now i have cable or dsl as my 'choice'.

      Waiting for my monthly bill to start going up soon as well.

      --
      ---- Booth was a patriot ----
    48. Re:So... by Galactic+Dominator · · Score: 1

      I thought that was a good option too. Until I explored it further and noticed all the fine print. If qwest is great, then why is their service piggybacked on MSN? I don't run windows so that's not really a feasible option. I think there was a way around it, and connect any computer to their network, however that came with a different TOS. Are you still sure you're 99% sure? I might read the fine print before endorsing them.

      --
      brandelf -t FreeBSD /brain
    49. Re:So... by palegray.net · · Score: 1

      Don't get me wrong, I'm not outright endorsing Qwest. I'm simply saying that within reason, almost anything is better than Comcast.

    50. Re:So... by Anonymous Coward · · Score: 0

      The user agreement states that you're not supposed to run servers.

    51. Re:So... by arth1 · · Score: 1

      Support, yes. Set up for, no.
      Thing is, most mail servers will give up after trying port 25 -- if they can't reach port 25, they won't then try port 465. So port 465 (or other ports) is usually only set up when you have client mail programs connecting directly, and set them up to use SSL/TLS. That does no good when the TLS is needed on the remote part, and not the local.

      And, anyhow, it won't help much when Comcast also blocks port 465.

    52. Re:So... by arth1 · · Score: 1

      Luckily, gmail still uses 587/TLS.

      But when gmail sends the e-mail on to the recipient, does it use TLS? If not, the message will still pass over the internet unencrypted, just not from you to the relay but from the relay to the recipient.
    53. Re:So... by arth1 · · Score: 1

      But I am talking about server-to-server here. People run mail servers on their LAN, and want the mail delivered, securely if possible, to outside mail servers. Comcast breaks it.

    54. Re:So... by arth1 · · Score: 1

      They sent out an e-mail about it about a year ago, of course spinning it as a free feature from the customer loving company who was only interested in preventing you from spam!

      I think it should have gone:

      "Dear customer,

      In order to
      (A) slightly reduce the bandwidth our customers, including you, use, so we can sell the bandwidth we already sold you to even more people and make our owners happy, AND
      (B) because in order to maximize profits, we also have unskilled nonprofessionals working at the abuse department, so there's no chance in hell we'd be able to stop spammers by correctly identifying them and terminating them, AND
      (C) because it makes it so much easier for us to hand over your e-mail to the government (you don't support terrorism, do you? If you have nothing to hide, this should be no problem),

      we have decided to block all SMTP ports on our routers, except between the customers and Comcast's own mail servers. To work around this reduction of service -- ah, why are we telling you anyhow? If you're a dolt who use Comcast's default setup, you won't notice anything, and if you know how to change the settings, you know how to change the settings, so never mind.
      We also take the opportunity to try to convince you to use our fantastic telephone over Internet feature, which will cost you more than regular service unless you call a lot, will be down whenever power is out or our internet head is out (and those of you who can spell "SNMP" already know how often that is), will incur a delay or even echo like if you were talking overseas in the 60's, and use a high-pass filter, so people with deep voices can't be heard. All for a fantastic price (for us, of course)! Try it, and we guarantee you won't regret it. Cause if you do, we'll cut off your service. Fixing problems? No that's the other guys.

      Sincerely,
      Your Comcast executive's legal department's H1-B worker's assistant in Bangalore"

    55. Re:So... by Neanderthal+Ninny · · Score: 1

      Not exactly. I have a colleague that has Comcast at home and I send him a email message with a MS Word attachment and some of the messages go through and a few don't. We did a test with the same content message and found that long filenames (more than 20 characters not including extension) for MS Word documents don't go through. I sent him a jpeg with a long filename and it got through so we think it affects only MS Word. We didn't test MS Excel or PowerPoint. We don't a good reason from Comcast for this problem yet so your statement about email and Comcast is not true.

    56. Re:So... by krenshala · · Score: 1

      I'm not sure where League City is, but Grande might be an option for you.

      --

      krenshala

    57. Re:So... by thePowerOfGrayskull · · Score: 1

      Heh - PIX - blast from the past - which model? (Comma he said, apropos of nothing ...)

    58. Re:So... by irc.goatse.cx+troll · · Score: 1

      But limiting people to less then that would be what I consider theft, even if it is only the problematic people.


      Agreed, but its not just theft for the problematic people-- If they're charging you $50 for 8mbps but anyone who actually using 8mbps for more than an hour or so a week(~14gigs of transfer) get their service cut, then what they're really doing is selling you a lowered connection but still advertising it as unlimmitted with some large number on how quick they say your downloads will be, charging you far more than they should.

      It sucks for people paying $40-$60 and trying to use their service fully, getting the service revoked.

      It sucks more for people paying $40-$60 and not using anywhere near the full service capacity, never realizing how badly they are overpaying.
      --
      Pain lasts, kid. Its how you know you're alive. Sometimes I think this growing up thing is just pain management-TheMaxx
    59. Re:So... by sumdumass · · Score: 1

      Lol.. I saw your user name and had bad visions before I started reading your reply. I remember when Goates.cx actually worked and I clicked on it at work.

      Anyways, with that humorous reminiscence of the good ol days out of the way, I agree. They act like they have a license to defraud you and steal from you. It wouldn't be as bad if people got what they paid for or at least what they think they paid for. But truth in advertising with these people seems to be worse then breaking a law as far as they are concerned.

      I'm not one to support lawsuits for the sake of them, but maybe if net neutrality or stiffer truth in advertising laws don't come around soon, someone should start looking into lawyers and lawsuits.

      And you know, I think they are attempting to buffalo people into thinking this is legitimate with the statement made. "Industry accepted standard and procedures" (whatever) "to maintain and ensure the quality of their networks for the benefit of all users" should mean in order to ensure your getting what your paid for. Not a sidestep to delivering that product. I know I seem like I am repeating myself, but I think the only way this will end is when enough people start realizing what exactly is going on, how they are effected by it, and start to band together to demand it to stop. And I think talking (writing) about it in a calm clear manner is going to eventually inform them.

    60. Re:So... by quanticle · · Score: 1

      I don't know what you mean by point 1, so I'll wait for you to clarify on that. Related to points 3 and 4, though, I host a web server out of my house right now, and I don't have any issues. Bittorrent throttling hasn't been an issue either.

      I guess what it comes down to is that, while I am concerned about Comcast's practices on others, I haven't been directly affected by any of them yet. And until I have been impacted, I don't think I'm willing to switch to a service that is inferior on bandwidth terms.

      --
      We all know what to do, but we don't know how to get re-elected once we have done it
  2. In other news... by djupedal · · Score: 5, Funny

    I'm with Comcast and I don't see anXXXXnX XXong wXXX my serXXXe.

    1. Re:In other news... by unlametheweak · · Score: 3, Insightful

      'all major' ISPs engage in some form of traffic shaping. Perhaps it's time people stopped using major ISPs.

      I have never used a major ISP, and to this day my bandwidth is not shaped (unless I exceed a soft limit of 100 GB of bandwidth per month); something that was introduce long after the major ISPs started to secretly introduced bandwidth shaping. Spam controls and firewalls, etc are most effective on the client side, not the server side. Yes there are arguments for the latter, but the downsides of letting an outside agency control your connection outweigh the upsides of users having control of what type of email they accept, or the trojens they so naively install. As with everything good comes bad; let people learn from their experiences and keep the Nanny out of my bandwidth.

      And no please don't ask me what my ISP is; it's small and regional and not much use to most ppl here.
    2. Re:In other news... by Scutter · · Score: 5, Informative

      Perhaps it's time people stopped using major ISPs.

      I have never used a major ISP


      Unfortunately, most people in the U.S. don't have the luxury of a choice in internet providers. They generally have one or maybe two options (if they're lucky). I have three "options", myself. I can either get Comcast (see story above), Covad DSL (resold by a number of companies, but limited to 512k and never cheaper than $100/month), or SBC DSL at 6Mb.

      --

      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    3. Re:In other news... by Kingrames · · Score: 1

      Agreed. Why, Just yesterday I built my own internet using a bunch of spare twisties in a kitchen drawer.

      Why pay some big corporation a fistful of chump change when you can make something yourself and it only costs you years of effort and puts your health at risk?

      --
      If you can read this, I forgot to post anonymously.
    4. Re:In other news... by unlametheweak · · Score: 3, Funny

      I can presume you are American. If so then you need to tell your politicians to re-introduce the law that forced the backbone providers to wholesale bandwidth to anybody who wants to get into the ISP business. Legislation can go a long ways to curbing monopolistic practices.

      And btw, you forgot to post anonymously ;)

    5. Re:In other news... by DimmO · · Score: 2, Funny

      So, what ISP are you with?

    6. Re:In other news... by rpillala · · Score: 1

      The problem with your suggestion is the republican (small r) form of government. Once these guys are elected, they don't have to listen to shit. Actually I guess the real problem is an uninformed populace that allows candidates to get them fired up on hot button issues and win that way. So it's easy for industry to get their puppets elected and easy for the incumbents to stay in office.

      --
      When the axe came to the forest, the trees said, "Look out - the handle was once one of us."
    7. Re:In other news... by The+Analog+Kid · · Score: 1

      If so then you need to tell your politicians to re-introduce the law that forced the backbone providers to wholesale bandwidth to anybody who wants to get into the ISP business

      Why should backbone providers be forced to sell bandwidth at wholesale prices? For the most part, I already think most of them do. (How else do they stay in business, I'm a little ignorant on the issue). The problem is not the availability of bandwidth, the problem is exclusive franchise agreements with towns which lock out competitors. In the US at least most towns have only 1 cable provider, if your lucky you have two, but usually if there is more than one, their coverage is divided.

    8. Re:In other news... by TubeSteak · · Score: 1

      Unfortunately, most people in the U.S. don't have the luxury of a choice in internet providers. Don't you mean broadband internet providers?

      Because you left satellite and dial-up off your list of options.
      There's also those wireless internet cards you can get from the cell phone companies.
      --
      [Fuck Beta]
      o0t!
    9. Re:In other news... by unlametheweak · · Score: 2, Funny

      Once these guys are elected, they don't have to listen to shit. The problem is the wrong people are being nominated as presidential candidates. Has anybody nominated CmdrTaco? I'm sure if we combined our powers we could slashdot him into the White House.
    10. Re:In other news... by Anonymous Coward · · Score: 0

      I have always used a major ISP, and to this day my bandwidth is not shaped; there are no soft limits (I have probably exceeded 100 GB a month for over five years). Incoming firewall rules to CPE block worms from spreading; outgoing firewall rules on port 25 keep spam from going out. They will even remove the port 25 block if you request.

    11. Re:In other news... by dwater · · Score: 0, Offtopic

      Can anyone here tell me where ron paul stands on this issue?

      I notice he's generally against government intervention, so I have to wonder about issues where it seems there is little alternative.

      Health care is another issue where I would like to understand his position.

      --
      Max.
    12. Re:In other news... by unlametheweak · · Score: 1

      The problem is not the availability of bandwidth, the problem is exclusive franchise agreements with towns which lock out competitors. My understanding is that before high-speed Internet de-regulation, these issues were not a problem. ISPs (nor anybody) could not lock out competitors.
    13. Re:In other news... by cheater512 · · Score: 1

      "Anyone who is capable of getting themselves made President should on no account be allowed to do the job." - Douglas Adams

    14. Re:In other news... by Spy+der+Mann · · Score: 1

      Why, Just yesterday I built my own internet using a bunch of spare twisties in a kitchen drawer.

      Thank goodness I found you, MacGyver! Pete needs your help!

    15. Re:In other news... by kylehase · · Score: 1

      Many apartments come bundled with Internet so there's no choice. Others impose physical restrictions such as no new cable lines so you're options are reduced. Fortunately my apartment came with B-Flets OCN fiber. Gotta love Tokyo.

      --
      You want fun, go home and buy a monkey!
    16. Re:In other news... by a_nonamiss · · Score: 2, Insightful

      my bandwidth is not shaped (unless I exceed a soft limit of 100 GB of bandwidth per month) In North Korea, freedom of speech is not limited, unless you say disparaging comments about the great and glorious leader.

      [/analogy]
      --
      -Arthur
      Cave ne ante ullas catapultas ambules
    17. Re:In other news... by freedom_india · · Score: 1

      Ron Paul is NOT going to get nominated, let alone elected.
      However good he may sound to you, he is NOT a mainstream guy because his views are radical.

      Go with the flow and then change once you are in charge, like bush. That is the mantra.

      He is trying to be Citizen Smith, which he is not, cannot be, and will never be allowed to be.

      --
      "Doing what i can, with what i have." ~ Burt Gummer
    18. Re:In other news... by megaditto · · Score: 1, Insightful

      There aren't that many broadband ISPs you say? So your point is that (perhaps) the ISP business isn't all that lucrative?

      Might this mean that *some* limits could be a good idea, and by cutting off the top 0.5% of hogs the ISP can avoid price hikes for the other 99.5% of customers?

      It makes perfect sense for most of us; if you insist of doing 500+ GB/month downloads perhaps residential cable isn't for you. Try switching to the $399+ dedicated line.

      --
      Obama likes poor people so much, he wants to make more of them.
    19. Re:In other news... by rucs_hack · · Score: 2, Informative

      There's also those wireless internet cards you can get from the cell phone companies.

      Internet access from mobile phone companies is a joke. They charge absurdly high rates.

    20. Re:In other news... by poetmatt · · Score: 1

      The problem here is that if we slashdotted him into the White House, we'd get a 503 government unreachable.

    21. Re:In other news... by Phroggy · · Score: 1

      Covad DSL (resold by a number of companies, but limited to 512k and never cheaper than $100/month) Just to clarify, Covad DSL isn't "resold" in the way most people probably think of. Covad operates the DSL connection between your house and your ISP of choice (essentially leasing your phone line from the local telephone company to do so), so Covad sets the speed of your connection, but every other aspect of your service really does come from the ISP you choose: the connection to the Internet, the terms of service, IP address allocation, port blocking, whether you use PPPoE or not, tech support/customer service/billing, etc. etc. If SBC can offer you 6Mbps DSL, Covad should be able to do the same, unless for some reason Covad doesn't have the appropriate equipment in your CO.

      Of course, just because SBC is advertising 6Mbps doesn't mean they can actually set up 6Mbps DSL at your house. Your phone line might just suck. But if SBC can do 6Mbps, Covad should be able to do 6Mbps.

      By the way, SpeakEasy (an ISP that uses Covad) is offering 6Mbps DSL for $50/month. I'm not affiliated with either company in any way, but several years ago I worked for an ISP that sold DSL service provided by Covad (as well as by various phone companies), so I know something about how it works.
      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    22. Re:In other news... by Anonymous Coward · · Score: 0

      I just signed up for Speakaesy DSL. Uses Covad. 6mb/ 768k. I'd rather pay $100 a month and have a decent ISP than the $70 I'm paying Comcast.

    23. Re:In other news... by Antique+Geekmeister · · Score: 1

      They're not traffic "shaping". They're poisoning specific traffic with "RST" commands. It's the difference between selling each kid only a few pieces of candy, and stealing the candy from the candy wrappers and telling the kids "sorry, you bought it, don't talk to me!"

    24. Re:In other news... by tkrotchko · · Score: 3, Informative

      I think you make what seems like a compelling argument, but I think the reality is a little bit different.

      Broadband is extremely lucrative, but it also has a high startup cost. That explains why Verizon is spending $Billions on rolling out fiber across the country. It partially explains why Comcast has revenues of almost $27B in 2006, with almost $6B of that coming from the broadband business (http://www.telecommagazine.com/newsglobe/article.asp?HH_ID=AR_2806). That represented an 18% increase over the year before.

      The ISP business is very lucrative, but you have to convince someone to loan you a couple $Billion and grow. It's not easy to make any business grow to this size. Very similar to starting a cell phone business.

      As to your price argument, it seems nice in theory, but the reality is that the price of broadband is related to what you will pay, and what the competition is charging. Thus, the guy down the street downloading 500G per month might be slightly raising some cost to the ISP, but your bill is not related to that. Trust me, if your ISP thought he wouldn't lose too much business raising his rates by $10/month, he would raise it in an instant, regardless of his costs.

      Moreover, I still don't get why I would buy a 15Mb connection from Verizon (yes, very common) and then limit myself to a few gigabytes per month. A fast connection doesn't help my web pages load faster. Overall, why would you get a fast connection just to do the occasional download and a lot of surfing? If that's your profile, that's not a problem, get the cheap DSL packages that you can now get from Verizon for around $20 when they run promotions.

      My point is that it doesn't make sense to offer people a big fat pipe and then tell them "Don't use it, because you're abusing the network".

      --
      You were mistaken. Which is odd, since memory shouldn't be a problem for you
    25. Re:In other news... by ethanms · · Score: 3, Informative

      I get 1.5Mb/s from my Sprint EVDO RevA card, uploads in the neighborhood of 200-300kbps.

      It may not be 8-10Mb you can get from cable or FiOS, but it's certainly comparable to many ADSL offerings.

      The price is certainly higher at about $65/mo, probably about $20/mo higher then I pay for a 10Mb/s cable modem connection from my local provider (not comcast) ... then again I can take that 1.5Mb connection with me just about anywhere I go, that's worth the extra $20.

    26. Re:In other news... by Scutter · · Score: 1

      Just to clarify, Covad DSL isn't "resold" in the way most people probably think of. Covad operates the DSL connection between your house and your ISP of choice (essentially leasing your phone line from the local telephone company to do so), so Covad sets the speed of your connection, but every other aspect of your service really does come from the ISP you choose: the connection to the Internet, the terms of service, IP address allocation, port blocking, whether you use PPPoE or not, tech support/customer service/billing, etc. etc. If SBC can offer you 6Mbps DSL, Covad should be able to do the same, unless for some reason Covad doesn't have the appropriate equipment in your CO.

      You're right, but that wasn't relevant to my point so I didn't include it in my comment. As a matter of fact, I have different speeds available to me specifically because SBC has the equipment but Covad does not. The best I can get from Covad (via Speakeasy) is IDSL (or a full T1), both of which are ridiculously expensive. I was stuck with IDSL for two years until SBC happened to move me to a fiber hut within 3000 feet and installed their own DSLAM equipment there. At the time, I was paying $120/month for 512k.

      --

      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    27. Re:In other news... by hemorex · · Score: 1

      That's what I hate about voting in presidential elections... no option for CowboyNeal

    28. Re:In other news... by tdj114 · · Score: 1

      I assume you are not American. Unfortunately, too long has it been the case that politicians are either technologically ignorant or in the pocket of the providers. Getting anything done on the federal, or even state level, is such an arduous and painful process that it most likely fails and that's assuming anything happens in the first place.

      I guarantee that nothing will come of this PR stunt of an FCC "investigation". The current head of the FCC, Kevin Martin, is currently under a Congressional investigation for abuse of power and a lack of transparency.

    29. Re:In other news... by Anonymous Coward · · Score: 0

      I have comcast, and I've never experienced the traffic shaping.

      And honeslty, for your average poweruser like any member of /. is likely to be, comcast's usage policy is still sweetness and light compared to this:
      http://arstechnica.com/news.ars/post/20080116-leaked-memo-time-warner-cable-to-trial-hard-bandwidth-caps.html

    30. Re:In other news... by unlametheweak · · Score: 1

      The problem here is that if we slashdotted him into the White House, we'd get a 503 government unreachable. As opposed to what?
      Perhaps the new Cmdr in Chief could introduce a Moderation system into government. A bit more of a populace system, but over all I'm not sure it could be worse than what it is now; having politicians more directly accountable to the voters rather than to the lobbyists.
    31. Re:In other news... by axcrit · · Score: 1

      I got pinched for too much traffic on Wednesday. http://theadventuresofpj.com/ has all my details about it. But what ever, if I've been downloading a gig an hour for 30 days you know what that says to me? Great service, good uptime :) Just a bunch of faggots sitting around looking for people to bug.

    32. Re:In other news... by poetmatt · · Score: 1

      No way, we'd have people saving mod points for dead baby jokes and anyone opposing terrorism would probably get modded flamebait.

    33. Re:In other news... by Phroggy · · Score: 1

      Aha, that makes sense then! Thanks for clearing that up.

      Sucks to be you (or anyone else living more than 15,000 feet from their central office).

      --
      $x='S24;r)>63/* h@<5+oZ)32"5cz';$me='phroggy'x$];
      $x=~y+ -xz+\0-Tx+;print$_^chop$me for split'',$x;
    34. Re:In other news... by SCHecklerX · · Score: 1

      Comcast bought the local cable company. Since they are not regulated like the phone companies, you can't have any broadband cablemodem connection like you can with DSL. IOW, many people DID use non major ISPs, and when the local cable company was bought by comcast, those ISPs either had to set up shop as DSL providers (providing a degradation in the service they used to offer), or go out of business.

    35. Re:In other news... by Iron+Condor · · Score: 1

      Unfortunately, most people in the U.S. don't have the luxury of a choice in internet providers.

      I've seen that before and maybe I live in some very specialized area (LA area) but I have oodles and scads of choices here. The hard part was choosing one, not finding a zillion.

      (The one I chose is sonic.net, a "regional" supplier that is really located in Santa Rosa -- maybe 8 hours drive from here. So the "regional" moniker is kinda arbitrary, it appears. They're cheap, offer exactly what I need, have never been down in the 2 years I've used them and if they do any kind of traffic shaping I've certainly not noticed it (and yes, I do use Azureus and such)).

      When people claim that they have only one or two choices I'm always curious how they determined that. Are you sure you don't have many more choices? Says who? What kind of research did you do? What web-pages did you look at? Who did you ask?

      To a degree this kind of comment always kinda sounds like the people who tell me that there's no real choice in OSes because Windows is all they've ever seen. I mean: you may well be right, but as someone who's lived in the US for the last 15 years, how come I've never encountered these scarcity problems?

      --
      We're all born with nothing.
      If you die in debt, you're ahead.
    36. Re:In other news... by Scutter · · Score: 1

      I've seen that before and maybe I live in some very specialized area (LA area) but I have oodles and scads of choices here. The hard part was choosing one, not finding a zillion.

      That's exactly why I said "most people", and not "everyone".

      When people claim that they have only one or two choices I'm always curious how they determined that. Are you sure you don't have many more choices? Says who? What kind of research did you do? What web-pages did you look at? Who did you ask?

      In my specific case, I know the location and name of the CO that terminates my copper and who owns the DSLAM equipment as well as the type and capabilities. I also know who owns the fiber hut I'm attached to. I know what cable companies service me (just one) and I know what wireless options are available to me.

      At the time I was looking to build my house (in the Indianapolis area), I researched all of these things and came to the conclusion that, at least in this area, there are not "oodles and scads" of choices. In virtually every area of the city, there are, at most, three realistic choices. Doing further research after the fact has lead me to the conclusion that the vast majority of Americans (in other words, those who do not live in "specialized areas" or major metropolitan areas) have very little choice for low-cost high-bandwidth service. Not everyone lives in New York or San Francisco. Some of us actually live in the heartland.

      --

      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    37. Re:In other news... by Anonymous Coward · · Score: 0

      you need to tell your politicians to

      Hahahaha, you must not read the news.

  3. Translations by Anonymous Coward · · Score: 0

    "The company points out that it is not alone in the practice, saying that 'all major' ISPs engage in some form of traffic shaping."

    Translation: "They're all doing it too!"

    "Comcast does it to keep its subscribers from suffering the heartaches of 'spam, viruses, security attacks, network congestion, and other risks and degradations of service'"

    Translation: "if we don't shape your traffic, the boogeyman (or, one of at least 5 possible boogeymen) will get you".

    "and to 'deliver the best possible Internet experience to all of its customers.'"

    Translation: "It's for your own good. Really. You just don't realize it yet"

  4. Better quality for games/voice? by boskone · · Score: 1, Interesting

    Hi, So I wonder, if they start throttling file sharing, will it improve the experience (reduce network latency) on sensitive apps like gaming and VoIP?

    It seems like it hurts more to have your game experience be crushingly laggy versus having your ISO download take 5 extra minutes.

    Of course I'm biased, but what's the rush to swap files?

    1. Re:Better quality for games/voice? by ashridah · · Score: 5, Informative

      Sure, that's a good idea, and probably what a lot of ISP's do in practice. prioritise traffic.

      It should be noted, however, that this is *not* what comcast is doing.

      Comcast are deliberately cutting connections when a user attempts to seed bittorrent. Most users can still download, but they can no longer upload, without encrypting the tracker's traffic and individual connections. (I was able to get mine working again, after a fashion, once i setup a tunnel for the tracker (not all) traffic was able to go through)

      This sucks for people trying to distribute stuff, like, say, linux ISO's, or their own music/media, etc.

      I now use verizon as a direct result of these pathetic practices.

      ash

    2. Re:Better quality for games/voice? by mrchaotica · · Score: 3, Interesting

      Hi, So I wonder, if they start throttling file sharing, will it improve the experience (reduce network latency) on sensitive apps like gaming and VoIP?

      All I know is that I'm a Comcast subscriber, and I can't play any games because I get huge lag spikes (and/or dropped packets) every few minutes, depending on the time of day. Specifically, it'll be consistently fine (e.g. 50 ms or so) and then drop every packet it sends in a several-second-long interval.

      Now, I don't think this has anything to do with the RST packets. However, it's really pissing me off because I've had two techs out so far (plus one who failed to show up) and it's not fixed yet, so I'm going to use it as fuel for the "let's bitch about Comcast" fire anyway.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    3. Re:Better quality for games/voice? by bh_doc · · Score: 3, Insightful

      Are people really worried about 5 extra minutes? Or are people pissed off about packet forgery and actively breaking protocols?

    4. Re:Better quality for games/voice? by palegray.net · · Score: 1

      It probably won't improve performance for anything. The issue here isn't the whether Comcast has the available bandwidth, no matter what they might be publically claiming. The issue is their business model with respect to (1) their (mis)understanding of what their customer base wants, and (2) their profit expectations for the level of service provided. As for the ISO taking 5 extra minutes, I can see them easily claiming that lots of completely broken download sessions are simply an effect of customers using "throttled protocols," with their customer service department basically taking a position of "sure, we believe you were downloading legal software, right..."

      They're going to need to find a way to deal with the fact that their customers are going to increasingly want access to services that Comcast may find, um... bandwidth intensive. Software delivery and data publication over the net is really in its infancy now... what are they going to do when things really get interesting with peer to peer computing?

    5. Re:Better quality for games/voice? by QuantumG · · Score: 0

      Why don't you just change providers?

      Oh, you don't have a choice of providers? Why don't you start your own? Seems there's a market.

      --
      How we know is more important than what we know.
    6. Re:Better quality for games/voice? by palegray.net · · Score: 3, Interesting

      Let's turn the parent post into a poll :). I'll vote first:

      I'm not even a Comcast customer, and I'm EXTREMELY pissed off at them for actively breaking protocols. They sell Internet access, not "some of the Internet" access. I've had to deal with many, many friends and family member who were pissed off at their service. I get the feeling that they're trying to turn "OMG the pirating downloaders!!!" into some sort of blanket excuse for their technical issues.

      New marketing slogan: "Comcast Internet Service: It's Craptastic!"

    7. Re:Better quality for games/voice? by psychicsword · · Score: 1

      We had a similar problem it turned out that the line coming in was at too high of a voltage and was causing problems. So I told my parents that if they had FIOS they wouldn't have these problems. This was the last straw and now we have FIOS and it is amazing. With both me and my brother play Halo 3 on 2 separate Xbox 360s we had no lag even with bittorrent working in the background.

    8. Re:Better quality for games/voice? by rpillala · · Score: 1

      I had this problem a few years ago and it turned out the signal to the modem was too strong. After a series of techs came out and a supervisor and maybe the supervisor again, the next tech put a splitter in before the modem and solved the problem. I don't know if this will work for you but it's a very cheap fix to try.

      --
      When the axe came to the forest, the trees said, "Look out - the handle was once one of us."
    9. Re:Better quality for games/voice? by Lumpy · · Score: 4, Informative

      Here's some facts for you from a comcast insider. well a past comcast insider.

      The techs dont know squat. They typically tell you what you want to hear if they can get online, lag is a non issue they will not fix. The Lag at comcast is huge, as well as the Jitter. It's gotten worse over the past 2 years because of the equipment they install. Most people have voip quality issues because of the sniffer they have installed in every 2nd point OTN that all traffic goes through.

      Also your modem is set to cache a large chunk fo your traffic before sending. this plays HELL with games and Voip as well.

      If you want to do anything but surf the internet and email, Comcast will suck for you. and it's gonna get worse. They want to oversell the connectivity even further. they already are at a 13 to 1 ratio and want to push it to a 15 to 1. Stable is 10 to 1.

      --
      Do not look at laser with remaining good eye.
    10. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      Why don't you just change providers?

      Because my choices are apparently AT&T DSL, Earthlink DSL, or dial-up. And I don't even have a landline!

      Why don't you start your own?

      So, you're volunteering to put up the startup money? Thanks!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    11. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      Blah blah blah... FIOS... blah blah blah

      FIOS is a God-damned lie! It doesn't exist, at least not here, and I see no indication that it ever will exist. So all you jerks pushing FIOS are wasting your breath.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    12. Re:Better quality for games/voice? by Dever · · Score: 2, Funny
      that is sweeeeeeeeeet! do you guys each have your own basement?

      last straw indeed! i bet they're pilin' up the frags now!

      --
      - I'd prefer not to.
    13. Re:Better quality for games/voice? by pete-classic · · Score: 5, Interesting

      Comcast are deliberately cutting connections when a user attempts to seed bittorrent.


      That's not exactly what they're doing, either. They might be able to justify dropping certain connections in favor of the collective good. What they're actually doing is impersonating the system your software is in communication with, and sending a reset.

      In any normal sense of the word this is fraud. In any normal sense of the phrase this is not traffic shaping.

      I'm not an expert on these matters, but I don't see any reason for an ISP to send fraudulent resets instead of using normal traffic shaping techniques other than an attempt to conceal what they are doing. Detecting this behavior requires simultaneous monitoring of both ends of the communication.

      -Peter

      PS: I'm posting this on Comcast. I can't understand why they don't offer a service package they feel is fair instead of subverting our agreement.
    14. Re:Better quality for games/voice? by ricera10 · · Score: 1

      Mod parent up on this! I have the same problem and all of my other friends have this problem, too. It's ridiculous, especially when we use Vonage and frequently dropped calls.

    15. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      Update: I just called Earthlink, and they do not offer any broadband services -- not even DSL. All they have is bullshit satellite crap, which doesn't even count as broadband.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    16. Re:Better quality for games/voice? by Jah-Wren+Ryel · · Score: 1

      New marketing slogan: "Comcast Internet Service: It's Craptastic!" Just yesterday I saw a tv advert for Comcast which ended with "It's Comcastic!" -- I couldn't stop laughing about how stupid their ad agency was to ignore the obvious "It's Craptastic!" parody. How many millions did they pour down the toilet for that?
      --
      When information is power, privacy is freedom.
    17. Re:Better quality for games/voice? by NnT042 · · Score: 1

      Because my choices are apparently AT&T DSL, Earthlink DSL, or dial-up. And I don't even have a landline!
      A question: What's wrong with AT&T?
      Regarding that "no landline" business... Are you saying there is literally no phone line connecting to your house, or just that you don't subscribe to a service?
      Because I don't see the problem in the latter case, as I've been glancing in the direction of AT&T ever since I started reading these cable company articles of late (especially the one where TWC is looking at using MY home county as the test area for this pay-per-GB nonsense) and I don't see any reason why you can't sign up for 6Mbit DSL without bothering with any regular phone line. It's even slightly cheaper than what I pay around here for Roadrunner's 4.7 (I suppose they would market it as 5.0 but strangely they never advertise transfer speeds, just "We're really really FAST, so give us money or rot in dial-up hell!"). I'm actually very curious if there is some pressing reason why I should not use AT&T, as that would affect my decision to either jump over now before the ship sinks or cross my fingers and hope Warner come to their senses.

      On a slight tangent, has anyone else noticed that Time Warner's roadrunner commercials, the ones I saw a few months back anyway, seem to blatantly support putting every ounce of your bandwidth to use downloading "music and movies 50X faster!"--their phrase not mine. Not the sort of message I'd expect to get from a company that claims all this bandwidth hogging is hurting the other customers and clogging the tubes that poor Granny's email wants to flow through. It even sounds vaguely supportive of piracy, though I'm sure if pressed their clarification would be something like, "Music and movies that you paid through the nose *cough*I mean a reasonable price for a license to use, of course."
    18. Re:Better quality for games/voice? by megaditto · · Score: 1

      What kind of sniffer? NSA?

      *reaches for the hat.

      --
      Obama likes poor people so much, he wants to make more of them.
    19. Re:Better quality for games/voice? by fohat · · Score: 1

      I'm on Earthlink DSL right now... Granted, it's going through a Verizon DSLAM but I'd much rather deal with Earthlink for customer service.
      Earthlink has offered DSL for years.

      --
      Is there heaven? Is there Hell? Is that a Tuna Melt I smell?-Primus
    20. Re:Better quality for games/voice? by fohat · · Score: 1

      Update: I just called Earthlink, and they do not offer any broadband services -- not even DSL. All they have is bullshit satellite crap, which doesn't even count as broadband. By the way, Earthlink DSL is available in Georgia and they have an Atlanta office. http://www.dslreports.com/reviews/1050
      --
      Is there heaven? Is there Hell? Is that a Tuna Melt I smell?-Primus
    21. Re:Better quality for games/voice? by Jimithing+DMB · · Score: 2, Interesting

      If you want to do anything but surf the internet and email, Comcast will suck for you. and it's gonna get worse. They want to oversell the connectivity even further. they already are at a 13 to 1 ratio and want to push it to a 15 to 1. Stable is 10 to 1.

      You know they have every right to do this but it is surely already biting them in the ass. In most markets they do have DSL as competition so if they oversell too much they ought to expect to lose customers.

      What I don't really understand is what advantage they see to this practice. I have no idea how oversold Cox is but I have very little trouble with my cable modem. Then again, I do mostly do web surfing and e-mail but anytime I've used iChat AV or Skype it has worked flawlessly as well. When my brother has visited he has had no trouble gaming. So based on my own purely anecdotal observations I imagine that Cox is not overselling beyond a reasonable limit. They're private so I don't know what their financials look like but I imagine they wouldn't be doing continual network upgrades if they were losing money.

      So what I really don't get is this whole fuck the customer attitude. As with any business, your customers are your revenue stream. Do not piss them off. Seriously. It may not bite you immediately but it will bite you eventually. Comcast's rates are already higher than average from what I've seen (e.g. $60 instead of $45) and they seem to be the most aggressive at overselling. To what end? How much money are you really going to save overselling 15 to 1 vs. 13 to 1 or 10 to 1? How much do you value your reputation as an internet provider that works without constant trouble? It's difficult of course to put a number on that but it's not impossible. Perhaps they actually have to see customers moving away in droves to really understand the revenue hit? But by then it will be too late, their reputation as a decent ISP will be well tarnished and they'll have trouble getting new customers.

    22. Re:Better quality for games/voice? by xeoron · · Score: 1

      It's not just bit-torrent... Comcast is targeting, also secure transport-- using encrypted channels (such as https to gmail, ssh to my home pc, secure IM, etc).

    23. Re:Better quality for games/voice? by ashridah · · Score: 1

      Hmm. odd. The few months that I used them I didn't have any problems with SSH or the socks proxy i was running over SSH (for BT tracker traffic redirection)

      None of those were bulk transfers for the most part tho, so I can't say for sure if they are.

    24. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      I don't see any reason why you can't sign up for 6Mbit DSL without bothering with any regular phone line.

      Hah! Well, here's the reason: they're a fucking monopoly, so they give you the "choice" of phone service + DSL for $X per month, or naked DSL only for $X per month -- the prices are equally bad whether you choose to get phone service or not!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    25. Re:Better quality for games/voice? by Deliveranc3 · · Score: 1

      I know you're slashdot so I'm sure you've done your research. But you're gaming, so windows. Windows wireless does this, without help from Comcast. Try getting rid of the Windows Wireless drivers and replacing them... there are numerous guides and explanations of the problem available online...

      If you're not using wireless then this isn't helpful but if you are it could fix it...

      Cheers

    26. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      When I say "not available," I mean that they do not serve my address.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    27. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      If you're not using wireless then this isn't helpful...

      Indeed, I'm using a desktop with a wired Ethernet connection. Thanks anyway, though.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    28. Re:Better quality for games/voice? by Zenaku · · Score: 1

      I've had similar thoughts when I see their commercials, but I don't even think parody with the word "craptastic" is required. As it stands "Comcastic" itself is already a made-up word that seems to be defined as "characteristic or reminiscent of the experience of using Comcast services."

      In other words, it is already a synonym for craptastic. No parody required. Hell, I've started using "Comcastic" as a descriptor (with negative connotations obviously) for other things.

      I recently had service in a restaurant that was Comcastic.

      So I have to agree -- what brain dead marketing jockey thought it would be a great idea to coin a word that so eloquently describes how shitty their service is?

      --
      If fate makes you a motorcycle, you become a motorcycle.
    29. Re:Better quality for games/voice? by NnT042 · · Score: 1

      Okay, so the problem is basically "the big bad evil monopoly"? I'm looking at their pricing page right now and I just can't bring myself to call $38.99 "bad". Not when I've been paying more than that (plus the same over again for TV service) for God knows how long. Even if they throw in a boatload of surcharges and extra crap, I'm STILL ahead compared to cable. I don't even watch TV anyway.
      So you're upset that your choice is $50 phone+internet or $39 internet? Shit, just take the internet and go on, it's not likely to get much cheaper for that speed - in this country anyway.

      Unless I see a real reason to NOT switch (along the lines of the endless Comcast horror stories) I might give them a call soon. Just pointing out how the evil corporation behaves in general simply isn't compelling enough, since by that logic I wouldn't have ANY broadband -- or modern conveniences of any kind, really.

    30. Re:Better quality for games/voice? by mrchaotica · · Score: 1

      Okay, so the problem is basically "the big bad evil monopoly"?

      Yes, with particular emphasis on the fact that the monopoly is government-supported through right-of-way and (historically, at least) subsidies.

      I'm looking at their pricing page right now and I just can't bring myself to call $38.99 "bad".

      It's not the price, per se, that I'm upset about. It's the fact that they were mandated to provide naked DSL and have effectively weaseled out of it. And the reason they were able to do that is because they have a monopoly, with enough power that not even the government can keep them under control. But that's not the only aspect of it that I'm upset about. In fact, things like warrantless wiretaps are what I'm more upset about,just like how I'm more upset about Comcast's RST forging than I am about the lag spikes and bad service.

      The bottom line is, it's an issue of principle.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  5. I'm on the 'unlimited' world plan. by Anonymous Coward · · Score: 0

    I'd say that ALL ISPs do some kind of managment. It's the nature of a physical medium. My dialup ISP regularly kicks me off even though they advertise no limits on how long I can be online.

    1. Re:I'm on the 'unlimited' world plan. by unlametheweak · · Score: 1

      Getting disconnected from dialup is a fairly common problem (I used to do ISP tech support years ago). It's often just line quality. Though it could be the settings on your computer as well. I don't see dialup as a major bandwidth hog. Modems/per user may be an issue, but I think it is less likely these days that most(?) people would be using broadband connections.

    2. Re:I'm on the 'unlimited' world plan. by Anonymous Coward · · Score: 0

      Getting disconnected from dialup is a fairly common problem (I used to do ISP tech support years ago). It's often just line quality. Though it could be the settings on your computer as well. I don't see dialup as a major bandwidth hog. Modems/per user may be an issue, but I think it is less likely these days that most(?) people would be using broadband connections. He's probably referring to what some ISPs, such as Earthlink, do. Once the connection time hits 12 hours, it dies. Every single time.
  6. Traffic Shaping by greenbird · · Score: 5, Insightful

    So now forging TCP packets is called traffic shaping and is an industry standard. Yeah right, maybe for the Russian mafia.

    --
    Who is John Galt?
    1. Re:Traffic Shaping by bh_doc · · Score: 5, Informative

      This is a good point. Packet forging is not traffic shaping, it's active degradation of service: Exactly what they say they are trying to prevent by doing this.

    2. Re:Traffic Shaping by phunhippy · · Score: 1

      In Soviet Russia Packets Shape you!

    3. Re:Traffic Shaping by kegon · · Score: 1

      Wouldn't it be possible to figure out a decent way to drop fake packets ? Make your torrent look like some other type of traffic ? This is just a temporary set back for ComCast/torrent users, I'm sure the next P2P protocol will tackle this.

      Still, I'd be rather concerned if my ISP was snooping on my data under the guise of "traffic management". Don't you guys have privacy laws against this ?

  7. Yeah whatever by afidel · · Score: 4, Interesting

    Comcast does it to keep its subscribers from suffering the heartaches of 'spam, viruses, security attacks, network congestion, and other risks and degradations of service' and to 'deliver the best possible Internet experience to all of its customers.'"

    I would call throttling the hell out of my connection to be a degradation of my service so obviously they aren't supplying the best possible experience to ALL of their customer, possibly most but certainly not all.

    --
    There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    1. Re:Yeah whatever by knightri · · Score: 0

      'Degradation of service' should include frostbolt cast's getting stuck at 90% and having the stupid WOW client taking 5 fucking minutes to realize I've been disconnected. FUCK you comcast.

      --
      'Or else pizza is going to order out for you'
  8. So what about seeding? by Anonymous Coward · · Score: 0

    Comcast does it to keep its subscribers from suffering the heartaches of 'spam, viruses, security attacks, network congestion, and other risks and degradations of service' and to 'deliver the best possible Internet experience to all of its customers.'" That is, until someone wants to seed a torrent.
    1. Re:So what about seeding? by Fatal67 · · Score: 1

      They cover that in their TOS also where they say customers can not run servers.

  9. Translation - by Anonymous Coward · · Score: 5, Insightful

    "Hey, in light of that whole FCC investigation thing, we just thought we should let you know that we're fucking you out of the service and bandwidth you've been paying for. No hard feelings, just clearing things up. It's alright, you can use your internet just as long as you don't use much of it; You know, like most of what you're entitled to in your service plan. Oh, and in case you were wondering, everybody does this, so that makes it cool, alright? Glad we could get this sorted out."

    1. Re:Translation - by Anonymous Coward · · Score: 0

      it is more like "Hello is anyone going to read me... No? ok good... I am royally fucking with your internet. You are not going to get any kind of service that you expect from an ISP and we will treat you like a criminal." plus what you said

  10. Looks like a shark...smells like a shark by rawbobb · · Score: 0, Offtopic

    FIOS will kill the shark. The shark knows it. Now more than ever, I'm happy I've passed gas sitting in CEO Brian Robert's office chair.

    1. Re:Looks like a shark...smells like a shark by mrchaotica · · Score: 1

      I live in the third largest city in the South -- Atlanta -- and I have no option to get FIOS. And that's within the city limits, not even in a suburb! So tell you what: STFU about FIOS, because as far as I'm concerned it's total vaporware.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:Looks like a shark...smells like a shark by ScrewMaster · · Score: 1

      Yeah ... and besides, who's the big FIOS provider? Verizon, of course, and so far as I'm concerned that's no big improvement over Comcast.

      --
      The higher the technology, the sharper that two-edged sword.
    3. Re:Looks like a shark...smells like a shark by Anonymous Coward · · Score: 0

      I agree with you that Verizon is a traditional corporation and by definition scum. (psychotic, everyones is an enemy, etc.)

      (and the they are owned mostly by extremely rich old families who have walked on the backs of the poor for centuries)

      But I tell ya, I just got FIOS and it's FUCKING DOPE!!

    4. Re:Looks like a shark...smells like a shark by Anonymous Coward · · Score: 0

      I agree with you that Verizon is a traditional corporation and by definition scum. (psychotic, everyones is an enemy, etc.)

      (and the they are owned mostly by extremely rich old families who have walked on the backs of the poor for centuries)

      But I tell ya, I just got FIOS and it's FUCKING DOPE!!

  11. Define traffic shaping by sweet_petunias_full_ · · Score: 5, Interesting

    Does this include dropping packets, dropping connections, or what? Wasn't traffic shaping originally supposed to only *delay* some packets in favor of others?

    Looks like they can call something "traffic shaping" and then do whatever they want with the traffic, including not meet any of their other commitments.

    --
    You can't send a takedown notice to an already printed newspaper.
    1. Re:Define traffic shaping by complete+loony · · Score: 2, Informative

      You can, and in some cases must, drop packets to implement traffic shaping. That's fine. Every TCPIP implementation on the planet will notice and slow down the transmission of data. What Comcast has been doing is forging packets with reset flags to convince one of the end points of the connection (or both? I'm not sure) that the other end has closed the connection.

      --
      09F91102 no, 455FE104 nope, F190A1E8 uh-uh, 7A5F8A09 that's not it, C87294CE no. Ah! 452F6E403CDF10714E41DFAA257D313F.
  12. This does not matter to me. by Gray+Elf · · Score: 2

    packet shaping is not all that bad. I do not mind if my bandwidth limit is different for web surfing and for streaming media or anything else for that matter. I makes sure that I can connect to the sites that I would like and keeps me from killing all of the network traffic for my local group. I would still like an explanation as to why my Linux torrents are still being reset.

  13. Honestly by Sevenzig · · Score: 1

    I wouldn't mind the P2P throttling so much if Comcast didn't offer such shitty service. Sometimes it seems like my internet is down every other day for an extended period of time. Maybe they should worry about making sure I remain a customer rather than worry about how much I'm downloading.

    1. Re:Honestly by Sleepy · · Score: 1

      >Maybe they should worry about making sure I remain a customer rather than worry about how much I'm downloading.

      Why should they care?
      If you lived in an area where FIOS was an option, you would have already switched.
      This is a calculated business decision on their part, weighted against your known market options.

      This is why the Fairpoint deal is SO bad for New Hampshire... because those of us on the FIOS waiting list will just keep waiting, and remain stuck with Comcast in the meantime.

  14. cough cough bullcoughshit cough by zappepcs · · Score: 5, Insightful

    Yes, all the right buzz words to arguably be trying to protect the unwashed masses of people that believe whatever the government, fox news, or their ISP tell them. I'm personally sorry that we didn't listen to Mr Orwell's nightmarish vision of the future. It's upon us now.

    By way of interpretation: We're going to blame the 5% percent of our customers who actually use the amount of bandwidth that they purchased. We know that if you had paid us only 50% of what we robb^H^H^H^H charge you, you would be happy with 1.5 Mbs download speed, but it sounds so much better if we promise you 3Mbs even though 90+ percent of you will never use it. This way we look like a super broadband provider to most of you, and to protect that false image, we're going to punish the few people who actually thought they were getting what they paid for.

    It's not that we, Comcast, think our customers are fucking idiots, it's just that we know the damned good money we paid our congressional lobbyists is going to go a lot further than the whiney complaints of less than 5% of our consumer base.

    So, we at Comcast want to assure you we are protecting you from the people who want to rob you of bandwidth so they can have the actual bandwidth that they paid for. By protecting you from these greedy bastards you can rest assured that we are doing all we can to keep your cash falling into our pockets every month. Thank you for being a Comcast customer.

    1. Re:cough cough bullcoughshit cough by ScrewMaster · · Score: 1

      I also don't know exactly who's ass that 5% number was pulled from. I personally know a lot of people that got broadband simply because they wanted to download stuff they couldn't with dial-up. I suspect that Comcast's real problem is that there are far more than five percent of their user base that want to pull down forty or fifty gigabytes a month, and that's entirely Comcast's fault for not anticipating the market and reacting accordingly.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:cough cough bullcoughshit cough by zappepcs · · Score: 1

      Yes, 5% is most likely based on customer churn related to bandwidth issues. They are reasonable to assume that this is the number of people that will actually complain about bandwidth limitations, forged packets, and traffic shaping that fosters a network usage favorable to Comcast.

    3. Re:cough cough bullcoughshit cough by rpillala · · Score: 1

      at first I was going to say that 1984 was a bit much for this situation, but damn if you didn't nail it with the newspeak

      --
      When the axe came to the forest, the trees said, "Look out - the handle was once one of us."
    4. Re:cough cough bullcoughshit cough by Anonymous Coward · · Score: 0

      it sounds so much better if we promise you 3Mbs even though 90+ percent of you will never use it. This way we look like a super broadband provider to most of you, and to protect that false image, we're going to punish the few people who actually thought they were getting what they paid for.

      Are you suggesting a class action lawsuit would be appropriate?

    5. Re:cough cough bullcoughshit cough by zappepcs · · Score: 1

      Well, if the traffic-shaping shoe fits? I'm willing to bet a couple of beverages that if all of comcast's customers were to stumble upon software that monitored their available bandwidth 24/7 for a few weeks, it would look a lot like evidence that could be used in a class action suit.

    6. Re:cough cough bullcoughshit cough by jdjbuffalo · · Score: 1

      I suspect that Comcast's real problem is that there are far more than five percent of their user base that want to pull down forty or fifty gigabytes a month What's funny is that 40-50 gigs per month is not that much based on pricing that I've seen. That's probably only costs them about $2-3* above and beyond the normal cost of providing service (cost of the cable, cable plant, equipment, customer service etc.) which is probably about $15*. Considering they charge $50-60 per month for their normal service I'd say they can easily make a killing even on higher bandwidth customers.

      So what if someone uses another 50 or 100 gigs per month. As long as they aren't saturating the node causing lots of problems for other people it shouldn't even be an issue.

      *Numbers are approximations based on numbers I've seen reported by people who see the costs of providing service.
      --
      We have four boxes with which to defend our freedom: the soap box, the ballot box, the jury box, and the cartridge box.
    7. Re:cough cough bullcoughshit cough by ScrewMaster · · Score: 1

      I other words, we're being jerked around by yet another major corporation and its shareholders. Not exactly a surprise, mind you.

      --
      The higher the technology, the sharper that two-edged sword.
  15. network congestion by InvisblePinkUnicorn · · Score: 1

    Ahh yes, how dare those other greedy customers try to use the entire amount of bandwidth they paid for!!! Don't they realize that the only way we can all pretend to have high speed connections is if Comcast is able to sign us all up under the banner of "high speed" without expanding their infrastructure accordingly?!?!

    1. Re:network congestion by Anonymous Coward · · Score: 0

      But of course, no one actually pays for that high speed all-you-can-eat connection. The same illusion that you can actually get umpty-Mbps constantly 24/7 is the illusion that it only costs you $39.95 / month (or whatever). You're paying far less for the connection that you would have to if you really did have dedicated bandwidth reserved through the entire Internet at your maximum rate.

      Once you actually pay for what you claim you're owed, you might be able to justly complain when you don't get it. Since you're not actually paying for it, you're not really being cheated out of anything.

  16. Mail Server by NickisGod.com · · Score: 1

    At least Comcast let's me run a mail server and smarthost through their's.

    Bellsouth/AT&T simply blocks 25. I hate that.

    Not that I like defending an evil corporation.

    1. Re:Mail Server by ScrewMaster · · Score: 2, Informative

      On the other hand, running a mail server is against your terms of service, so Comcast isn't being that generous ... they can kill you off any time they want. They're just choosing not to for the moment. Me, I stopped using Comcast's SMTP and POP3 servers years ago. Even if they did block Port 25 I'd never notice it (maybe they have, for all I know.)

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Mail Server by JensenDied · · Score: 1

      According to my Comcast connection they already have cut it off, both inbound and outbound.
      I wish that I was as lucky as GP and still had it open through Comcast's firewall of RST's.

      --

      09:F9:11:02 - 9D:74:E3:5B - D8:41:56:C5 - 63:56:88:C0

    3. Re:Mail Server by ScrewMaster · · Score: 1

      You can still run a server though: us an alternate port SMTP service. Yes, I have to pay a few bucks a year but it's worth it to be independent of Comcast's mail system. For inbound mail, my Web host allows me to set up my own MX records, and forwards incoming mail to any port that I want.

      --
      The higher the technology, the sharper that two-edged sword.
    4. Re:Mail Server by JensenDied · · Score: 1

      If I was using a separate webhost that would be a good solution, although I just do some personal hosting of minor things that I occasionally need paying for a host is unpractical for what I would get out of it.
      I will take a look at some mail forwarding options. I wish DNS entries supported ports for the MX records.

      --

      09:F9:11:02 - 9D:74:E3:5B - D8:41:56:C5 - 63:56:88:C0

  17. I have an idea... by darkvizier · · Score: 1

    We should start tagging articles with the logical fallacies they use!

  18. Comcast access stinks (to be blunt) by RT+Alec · · Score: 3, Interesting

    Remember office environments a few years ago... with a T1 (ideally) or xDSL (better than ISDN)?

    And you would track down the one or two users that consumed the entire pipe 24/7? And no matter where, there was always one or two of 'em?

    ...and maybe you were one of 'em ;)

    Comcast oversold their capacity. They did not count on the number of subscribers who would exceed their ill-prepared estimates. Now they want to deny service to those subscribers... induce them to find another provider. They can do what they want, you can always choose to not do business with them.

    Take their bait. Comcast is at best a reasonable solution to light users (or maybe people who swallow the entire Comcast pill-- VIOP + web hosting + email hosting, etc?). Get Fios if you can, or even a fast DSL. It is "better" access.

    1. Re:Comcast access stinks (to be blunt) by mrchaotica · · Score: 1

      Get Fios if you can, or even a fast DSL.

      And if FIOS isn't available, and you don't have a landline? What then?

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:Comcast access stinks (to be blunt) by calebt3 · · Score: 1

      Well, don't go with Clearwire. They throttled my connection so far back after I torrented that I was lucky to get 10Kbps (and I was usually at 5-6Kbps) for at least a week.

    3. Re:Comcast access stinks (to be blunt) by EmagGeek · · Score: 1

      The FIOS terms of service are not dissimilar to Comcast's, so why am I doing myself better to get an inferior service?

      Comcast = Pseudo-Static IP (90 days or so), no blocked ports
      FIOS = IP Changes every 4 hours, PPPoE, Ports Blocked

      Ideally, I wish Vz would allow companies like DCA.net to sell FIOS and managed Layer-3 services. I had DCA.net+Vz DSL a while back and it was awesome - had my own /28 subnet, liberal ToS (it was commercial), and the whole bit.

    4. Re:Comcast access stinks (to be blunt) by Guanine · · Score: 1

      I agree with you completely about Comcast. Except, I can't get Fios _OR_ fast DSL. Neither even looks to be on the horizon... and I'm in the capital city of my state (Minnesota). I'd complain about it somewhere else, but no one else cares. Perhaps I'll go back to a rotary phone.

  19. Comcast says Internet is not for Pr0n by JensenDied · · Score: 5, Interesting
    Snip..
    I. Prohibited Uses and Activities What uses and activities does Comcast prohibit? [...]

    Conduct and information restrictions

    • undertake or accomplish any unlawful purpose. This includes, but is not limited to, posting, storing, transmitting or disseminating information, data or material which is libelous, obscene, unlawful, threatening or defamatory, or which infringes the intellectual property rights of any person or entity, or which in any way constitutes or encourages conduct that would constitute a criminal offense, or otherwise violate any local, state, federal, or non-U.S. law, order, or regulation;
    • post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be indecent, pornographic, harassing, threatening, hateful, or intimidating;

    .. Snip
    --

    09:F9:11:02 - 9D:74:E3:5B - D8:41:56:C5 - 63:56:88:C0

    1. Re:Comcast says Internet is not for Pr0n by dosius · · Score: 1

      "Fuck"

      If I were a Comcrap user, I would just have violated their TOS.

      -uso.

      --
      What you hear in the ear, preach from the rooftop Matthew 10.27b
    2. Re:Comcast says Internet is not for Pr0n by Anonymous Coward · · Score: 0

      As would I. "No porn guys! It's wrong, and illegal, and against our rules!" What can I say? I'm sure glad I don't use Comcast!

    3. Re:Comcast says Internet is not for Pr0n by Rick+Bentley · · Score: 1

      you can still download porn, just not upload it. You can be a porn customer not a porn distributor. Who'd want to host a porn server on the tiny upload speed on cable anyway? That said, it's a lame policy and shame on them for having it.

      --
      My favorite quote doesn't fit into 120 characters. Now no one will like me.
    4. Re:Comcast says Internet is not for Pr0n by dabraun · · Score: 1

      Well, apparently you can't store it.

      Wait, when did comcast get to decide what I can have on my computer?

    5. Re:Comcast says Internet is not for Pr0n by Anonymous Coward · · Score: 0

      Wrong. "Storage" likely implies downloading it over their lines, which means you aren't allowed to do anything porn-related with their service.

    6. Re:Comcast says Internet is not for Pr0n by Man+in+Spandex · · Score: 1

      So basically Comcast is up against most of the Internet's series of tubes? They don't stand a chance! oh wait..

    7. Re:Comcast says Internet is not for Pr0n by penguinbrat · · Score: 1

      Doesn't all this eliminate this "Common Carrier Clause" or something that these guys enjoy - I mean if they are really doing all this, wouldn't they be the responsible party for all the pirating going on then? Couldn't the RIAA victims now turn around and sue their ISP for essentially "letting" them pirate? I know it would be twisting things around a bit, but isn't that what the legal system is for these days?

    8. Re:Comcast says Internet is not for Pr0n by EmagGeek · · Score: 2, Interesting

      Comcast is shooting themselves in the foot by putting content filtering in the ToS. This voids their common-carrier status and now it can be argued in court that they are a content provider, not a common carrier.

      For example, if someone sends my kid some pr0n, I can argue in a civil case that Comcast was negligent in enforcing their terms of service, thereby directly causing my child to be violated. If they have the technology to shape specific types of traffic based on CONTENT, and if they can tell whether something is pr0n or not, and they regulate said CONTENT in their ToS, then they take upon themselves the responsibility for any CONTENT that might be in violation of the law.

      Other ISPs have been smart in their "hands off" attitude to regulating specific content for this very reason. They do not want to be on the hook for people using their network for illegal activity. By promising this kind of regulation, they are taking de facto responsibility for ANYTHING that happens as a result of content that traverses their network, even if that traffic neither originates nor terminates on their network.

    9. Re:Comcast says Internet is not for Pr0n by noidentity · · Score: 1

      I consider Concast's new terms of service indecent. Can I have them removed?

    10. Re:Comcast says Internet is not for Pr0n by ducman · · Score: 1

      The big problem is where to go to get better terms. I've had a virtual server at tektonic.net for over five years, just so I could VPN to it and get around these kinds of restrictions. Recently, and unknown to me, tektonic rewrote their TOS to include stuff just like what Comcast has. One day my server was just down, with no warning. When I contacted them, they told me I was violating the TOS by running tinyproxy and danted on my server.

      I spent a few days, researching, but I can't find any hosts or ISPs that don't have ridiculous TOS statements that include BS like Comcast's. I found a lot of FUD about russian hosts, but couldn't find one I could sign up with. So now I'm trying Comcast's business service. (I can't get DSL, and they're the only cable company.)

      BTW, in case that wasn't clear, I strongly recommend you avoid tektonic. Service is terrible, but I put up with it for years because I rarely needed anything and they hadn't bothered me about using my server for whatever I wanted.

      --
      "We have nothing in common, your attitude annoys me, and your political views are appalling."
    11. Re:Comcast says Internet is not for Pr0n by phantomcircuit · · Score: 1
  20. Comcast forgets that customers never forget by stmfreak · · Score: 5, Insightful

    I have hated comcast for their customer service and service quality since I first subscribed to cable back in the very early 90s. Thank the gods for DirecTV introducing competition to this market of city and county sponsored monopolies.

    Unfortunately, I recently moved back under comcast's umbrella and had no other options for internet within my budget. And now I'm suffering latencies as high as three seconds whenever I download a torrent. As soon as I stop torrent downloads, my latency returns to 25ms.

    This is not traffic shaping. This is crap.

    Shaping involves prioritizing and queing packets so that every process gets fed, regardless of what's running. You can also force downloads like BT, FTP, and even HTTP to take the slow path, moving icmp and ssh to the front of the line. This is quite easy with tc and other professional tools.

    However, what comcastic seems to be doing is more akin to load leveling back in the days of mainframes. In those situations, you find that a user is hogging the resource and you would load level ALL of that users processes, regardless of function. As a result, if I'm downloading a torrent, my ssh sessions take 30 seconds to establish and keystroke confirmation lags three seconds behind my typing. Since I type about 60 words per minute, that's about three words or more behind my fingers. Wow.

    Nice way to show your colors comcast. Once again, you are guaranteeing that:

    1. as soon as I can, I'm dumping you.
    2. I'm already telling EVERYONE to avoid you
    3. I will go out of my way to starve you of customers
    4. I will seek out and endorse your competitors

    Good luck. May you soon die a well deserved and early death.

    --
    These opinions guaranteed or your money back.
    1. Re:Comcast forgets that customers never forget by DragonTHC · · Score: 1

      I whole-heartedly agree with you.

      Comcast is unlikely to get shut out though any time soon.

      They just have too much infrastructure and too many subscribers.

      so if we actively seek to harm their business, can we be sued?

      On a grass roots level, I think it would be difficult at best.

      --
      They're using their grammar skills there.
    2. Re:Comcast forgets that customers never forget by Anonymous Coward · · Score: 0

      Unfortunately, I recently moved back under comcast's umbrella and had no other options for internet within my budget. And now I'm suffering latencies as high as three seconds whenever I download a torrent. As soon as I stop torrent downloads, my latency returns to 25ms. What a shocking revelation. Opening multiple tcp connection causes latencies!

      The quality of the resulting traffic shaping requires one to identify and tag specific connection group types. Otherwise what the routers sees is hundreds of connections all trying to get through, it couldn't define which is the packet you really want to move fast. It'd require QoS on both ends of the bottleneck in-order to get good performance.

      Clearly comcast's traffic shaping isn't working too well, note that you'll have to implement it on your side aswell inorder it to work, else you'll choke your own upstream.

      25ms latencies is pretty abysmal however, on a DSL. You should be getting well-below 10ms over the connection. (I'm not talking to some random destination, but over the dsl)
    3. Re:Comcast forgets that customers never forget by duyn · · Score: 1
      1. You're with Comcast because they charge less than other companies (presumably there are competitors around, since you say there are no other options within your budget).
      2. Practices like these enable Comcast to charge less than other companies, whilst still providing service levels acceptable to many users.
        1. Overselling their bandwidth allows Comcast to charge less per customer since they're essentially getting money for doing mostly the same thing they would be without overselling.
        2. Providing degraded service to classes of connections which tend to take up a large amount of their bandwidth allows better service to be provided to other commonly used classes of connections.
        3. Comcast's practices are not entirely ineffective at degrading services to bandwidth-hungry servces whilst having less impact on less bandwidth-hungry ones.

      It seems to me you're getting cheap service, then complaining about the things that enable that service to be provided at such a cheap price (cheap compared to others in the area). If you want a better quality of service, it'll cost you more than whatever Comcast is charging you at the moment. The mere fact that you're still with them only serves to reinforce what they're doing. As long as you are still with them, you continue to increase their profit—something their managers will see as indicating that their practices are good for the company.

    4. Re:Comcast forgets that customers never forget by slamb · · Score: 1

      Unfortunately, I recently moved back under comcast's umbrella and had no other options for internet within my budget. And now I'm suffering latencies as high as three seconds whenever I download a torrent. As soon as I stop torrent downloads, my latency returns to 25ms.

      This is industry-standard practice (it didn't happen with your last ISP? really? it happens with AT&T and I've heard people with many other ISPs complain of it as well), and you can fix this on your side.

      The problem is simple. They have ridiculously long queues (both for you->them on the cable modem and them->you on their equipment) to optimize for throughput, not latency. As you say, it isn't really "traffic shaping", although they may be doing QoS as well. I've verified that my solution below completely solves the problem on AT&T's network. Though I'm a Comcast customer, I haven't tried it on Comcast's network yet.

      The solution? First, recognize that the more problematic leg is likely you->them - BitTorrent will suck up both, and you have less upload capacity than download capacity. (This is fortunate, because the other problem is not as easy for you to solve.) Traffic shaping is in fact the solution, not the problem. Ensure your interactive packets go into a short, high-priority queue: the queue's maximum contribution to the latency will be the total time to sent its contents. Also ensure you don't drop interactive packets if possible, so put the BitTorrent traffic into a lower-priority queue. For BitTorrent packets, you care more about throughput than latency, so it makes sense to have that queue be a bit longer. And finally, ensure you never fill the cable modem's much longer queue by limiting your sending rate to the link speed (tc-tbf can do this). You say you're familiar with tc, so you should have no problem creating this arrangement.

    5. Re:Comcast forgets that customers never forget by slamb · · Score: 1

      Oh, an alternate solution - if you never send too much interactive traffic, you could just limit your torrent's upload speed to be a bit less than the link speed. Again, this ensures the cable modem's ridiculously long queue never fills. rtorrent can do this in userspace from the torrent UI.

    6. Re:Comcast forgets that customers never forget by stmfreak · · Score: 1

      I don't know if anyone ever reads these super-late replies, but since you and others had such helpful suggestions, I thought I'd address some of your (and other's) assumptions:

      1. I'm using tc with fairly advanced htb filters and stochaistic leveling. This same tc shaping works wonders for our office T1, even with multiple BT clients competing... which is why I developed these tc scripts. Our office ssh was sucking big time until I tuned the traffic shaping for both up (on eth0) and down (on eth1). The T1 is 1.5Mbps full-duplex. My cable is rated at ~6/1Mbps and yes, I've adjusted the rates appropriately at 80% of typical peak. In fact, even though I've measured 9Mbps with dslreports.com, I've set my cap at 4Mbps.

      2. Furthermore, at home, I've throttled BT's maximum dl and ul speeds to absurdly low levels like 0.8Mbps down and 0.25Mbps up. I've also had to limit the number of peers/connections to a global max of about 16 to keep latencies around 1000ms. Any higher and I seem to get shoved up to 3000ms pretty quick. This results in my actual dl rates hovering between 0.16Mbps and 0.08Mbps with upload ranging as high as 0.25Mbps (so my upload seems less affected than my download).

      3. Regarding alternatives to Comcraptic's service that are outside of my budget or sensibilities, I can get AT&T ISDN (no kidding!) for about twice the price and 10X less speed. I can also get Satellite service for about 4-5X the cost and again, less speed. Or I can pay 5X or more for T1 or fatter dedicated business circuits. Since this is my RESIDENCE, I was just hoping for the $50/mo that I used to pay for DSL prior to moving. Said DSL did not go to hell when I turned up a BT to download CentOS isos overnight. Comcraptic does.

      --
      These opinions guaranteed or your money back.
  21. Fun with TOS! by Seakip18 · · Score: 4, Funny

    post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be indecent, pornographic, harassing, threatening, hateful, or intimidating; Man. Does that mean comcast is going to start going after trolls for us? Additionally, I don't want to know how they'll determine what porno is to "reasonable person"

    initiate, perpetuate, or in any way participate in any pyramid or other illegal scheme; be aware all you would-be ponzi-scheme runners in Eve or WoW.

    impersonate any person or entity, engage in sender address falsification, forge anyone else's digital or manual signature, or perform any other similar fraudulent activity (for example, "phishing" There goes my not-very-famous George Dubya Impersonations.

    use or distribute tools or devices designed or used for compromising security, such as password guessing programs, decoders, password gatherers, unauthorized keystroke loggers, analyzers, cracking tools, packet sniffers, encryption circumvention devices, or Trojan Horse programs. Unauthorized port scanning is strictly prohibited; No Nmapping your own computer or another to make it secure!!!!

    copy, distribute, or sublicense any software provided in connection with the Service by Comcast or any third party, except that you may make one copy of each software program for back-up purposes only; They don't care if it IS free. Only one for you!

    use or run dedicated, stand-alone equipment or servers from the Premises that provide network content or any other services to anyone outside of your Premises local area network ("Premises LAN"), also commonly referred to as public services or servers. Examples of prohibited equipment and servers include, but are not limited to, e-mail, Web hosting, file sharing, and proxy services and servers; Call me a stickler but isn't a ROUTER considered a stand-alone piece of equipment that allows outside access?

    # restrict, inhibit, or otherwise interfere with the ability of any other person, regardless of intent, purpose or knowledge, to use or enjoy the Service, including, without limitation, posting or transmitting any information or software which contains a worm, virus, or other harmful feature, or generating levels of traffic sufficient to impede others' ability to use, send, or retrieve information;
    # restrict, inhibit, interfere with, or otherwise disrupt or cause a performance degradation, regardless of intent, purpose or knowledge, to the Service or any Comcast (or Comcast supplier) host, server, backbone network, node or service, or otherwise cause a performance degradation to any Comcast (or Comcast supplier) facilities used to deliver the Service; So, if I generate any traffic that might lower the download speed of another, I'm in violation or if I run into a telecommunication pole, I'm in violation?

    This and even more fun @ http://www6.comcast.net/terms/use/,the linked article
    --
    import system.cool.Sig;
    1. Re:Fun with TOS! by MrDoh1 · · Score: 1

      "Call me a stickler but isn't a ROUTER considered a stand-alone piece of equipment that allows outside access?"

      Well, depending on which of their markets you live in, and who you end up talking to on the support line, ROUTERS are NOT supported. They won't even talk to you with a router connected. They want 1 PC plugged directly to the cable modem. In my moms market they make it very difficult to use a router at all, even with MAC cloning and other such "tricks".

      They really do suck.

      --
      I am Homer of Borg. Resistance is Fut.. Mmmmmmmm, Donuts!
    2. Re:Fun with TOS! by ruiner13 · · Score: 1

      use or distribute tools or devices designed or used for compromising security, such as password guessing programs, decoders, password gatherers, unauthorized keystroke loggers, analyzers, cracking tools, packet sniffers, encryption circumvention devices, or Trojan Horse programs. Unauthorized port scanning is strictly prohibited; This part was interesting. The only way people found out they were FORGING (not shaping) packets was by using a packet sniffer. Can any lawyers tell me if this means that because they put this in a post-signing contract that they can't be sued for this?
      --

      today is spelling optional day.

    3. Re:Fun with TOS! by OneMHz · · Score: 1

      But wait... given the nature of cable service, ANY traffic you generate (incoming or outgoing) is going to slow down someone else's download speed... So, if you use your service, you're in violation of the terms of use.

    4. Re:Fun with TOS! by sr8outtalotech · · Score: 1

      use or run dedicated, stand-alone equipment or servers from the Premises that provide network content or any other services to anyone outside of your Premises local area network ("Premises LAN"), also commonly referred to as public services or servers. Examples of prohibited equipment and servers include, but are not limited to, e-mail, Web hosting, file sharing, and proxy services and servers;

      That had one had me laughing. I have a Cisco lab with a bunch of routers and switches. I connect to it remotely. The Cisco access server I use violates the TOS. Apparently, it's ok for me to use RDP because I can set that up on a client but not an access server even though I pay for the connection and I am the only one using it. I was planning on putting in a L2TP/IPSEC VPN box but that would violate the TOS also (no servers). There's something wrong when almost anything you do violates the TOS.

      use or distribute tools or devices designed or used for compromising security, such as password guessing programs, decoders, password gatherers, unauthorized keystroke loggers, analyzers, cracking tools, packet sniffers, encryption circumvention devices, or Trojan Horse programs. Unauthorized port scanning is strictly prohibited;

      It's a good thing that they put 'compromising security' because all the tools I use are for 'testing security'. Also, doesn't Mcrapfee, that Comcast distributes free to it's customers, violate the TOS because it performs an ANALYSIS on your systems memory/storage?
  22. Admission to Slander by TheHawke · · Score: 1

    They are putting words into their competition's mouths by stating that they shape traffic as well. That can be pretty much slammed as libel and slander in a court of law.

    Comcast has been overreaching and overselling their trunk for a long time now. And they figure that they can wring a few cents more out of their bulging tracks by screwing with packets. I say BUNK!

    --
    First rule of holes; When in one, stop digging.
  23. No Real Choices by phreakincool · · Score: 2, Informative

    The sad truth is, in most cases, Comcast can do whatever they want and the customers are just stuck with their complaints. The reason is that there aren't any real choices. In my area, for broadband alternatives there is WOWWAY Broadband cable and AT&T DSL. I've used WOW's product, it was cheaper but the cable tv quality lacked and broadband speeds were not on par with what I was used to getting from Comcast. Everyone knows that DSL is not even in the same league as broadband cable, so AT&T is out of the question. What is needed is real competition. I, for one, am waiting for Verizon FIOS to be deployed. That's when I'll switch.

  24. Re:Time to grow up by McGiraf · · Score: 2

    And what does this have to do with bandwidth? you pay comcast for the bandwidth not the content. It is not their business what your traffic is. They just use that as an excuse. Let the RIAA run after the 'pirates'

  25. *All* ISPs? by dosius · · Score: 1

    Pretty sure Verizon don't do this...or are they somehow not a major ISP?

    -uso.

    --
    What you hear in the ear, preach from the rooftop Matthew 10.27b
    1. Re:*All* ISPs? by funchords · · Score: 1

      Good observation! I noticed how every ISP mentioned as an example in the article was a Cable TV provider.

    2. Re:*All* ISPs? by FredFredrickson · · Score: 3, Informative

      Yeah, I'm on verizon and loving it. Not sure what the issue is here- everybody here asserts that if you really had to you could revert back to DSL like it's something bad. My verizon dsl is 3 mbps, and comcast in the area is 4 mbps. My work has comcast and it's far slower than my home DSL connection. So I'm not sure why people ignore the obvious..

      --
      Belief? Hope? Preference?The Existential Vortex
    3. Re:*All* ISPs? by dosius · · Score: 1

      I have two choices here.

      TWC 4000:384
      Verizon 3072:768

      As if a megabit of downlink meant jack to me... I run servers, I need the uplink. (And I'm NOT a residential customer, for that very reason.)

      -uso.

      --
      What you hear in the ear, preach from the rooftop Matthew 10.27b
    4. Re:*All* ISPs? by Dutch+Gun · · Score: 1

      My understanding is that cable is essentially neighborhood-shared bandwidth, while DSL is not. And, generally speaking (you may be an exception) I think DSL tends to be slower than cable. As such, DSL may not be as impacted by "overuse" as cable is.

      But I know what you're saying - I've been pretty happy with my Verizon DSL service for going on 7 or 8 years now. I don't have a huge amount of bandwidth, but enough for gaming, with consistently decent ping times.

      --
      Irony: Agile development has too much intertia to be abandoned now.
  26. oh well that makes it okay then by rastoboy29 · · Score: 1

    It's all fine then, since after all I have the option of simply terminating my internet service with Comcast if I don't like the new Terms of Service, which have been posted conveniently to Slashdot for my perusal.

    So I'll just have to go with my other option, AT & fucking T DSL, and I'm sure their much more civilised terms, eh?  You think that's what they've got, some decent terms of service?  Do you? 

    1. Re:oh well that makes it okay then by Anonymous Coward · · Score: 0

      1984 called, and they want their fixed width font back.

    2. Re:oh well that makes it okay then by Anonymous Coward · · Score: 0

      Whats wrong with TeleType?

  27. Hmm by hyades1 · · Score: 1

    Let me see. How can I respond to Comcast's statements in a manner commensurate with their honour, forthrightness and basic corporate decency? Ah, I think I have it: When is somebody going to take these scummy, deceptive shitsacks to court? I think that captured it properly.

    --
    I've calculated my velocity with such exquisite precision that I have no idea where I am.
  28. Re:Time to grow up by ScrewMaster · · Score: 3, Insightful

    A couple of things that may have escaped your attention:

    One, it's not the ISPs business to determine what is or is not acceptable traffic. That's a moral/legal judgment that they have no authority to make, are not equipped to make, and could not under any conditions be trusted to make. I don't pay them to monitor my communications and tell me what is right and what is wrong. Let the copyright holder go after me if he or she really believes that I've infringed upon any of their legal rights.

    Two, owning up to copyright infringement may or may not be the right thing to do from an ethical perspective, but it's the exact wrong thing to do if you don't want to end up penniless. Keep firmly in mind that the media companies (not all, just the majors that are funding the likes of the RIAA) have no interest whatsoever in redress of grievance. They have no concern with such niceties as "right" and "wrong", as most of us understand the terms. They want deterrence. That means they need to destroy as many people as they can before they're stopped, because that's what they've determined is their best course of action.

    Go check out this blog if you want to learn more about what's really going on, and why the infringers are not the real evil here.

    --
    The higher the technology, the sharper that two-edged sword.
  29. [No Carrier] by Xenographic · · Score: 1

    Shouldn't that be [No Carrier] at the end? Or was it transcribe over VoIP? :]

    Anyhow, even if they call this 'reasonable network management' in order to mirror the language of the FCC policy, that doesn't actually make it 'reasonable' ...

  30. Re:Time to grow up by feuerfalke · · Score: 1

    This has nothing to do with BitTorrent or illegal file sharing. It has everything to do with people's right to do what they want with the bandwidth that they paid for. Comcast has oversold itself and now it's panicking when people actually use the bandwidth they supposedly bought since this "degrades" the service for other people - ultimately, this is Comcast's fault though, because Comcast divvied up a pipe among too many users, to put it simply. If they provided sufficient infrastructure so that each use could theoretically use the bandwidth they paid for then this wouldn't be an issue - there would be room for everyone on the tube, so to speak. By "traffic shaping" Comcast is limiting people's ability to use bandwidth that they paid for as they please.

    BitTorrent traffic doesn't mysteriously take up more bandwidth per bit than any other form of traffic - it costs as much bandwidth as anything else, though people may send or receive more BitTorrent traffic than other forms of traffic. The same bandwidth limit should apply to it however. BitTorrent is not illegal and it's ridiculous for you to assume that just because someone is torrenting that they are downloading copyrighted material. It is certainly not a basis to shape BT traffic, or any other form of traffic for that matter.

    --
    A programmer is a machine for turning pizza into code.
  31. Okay. by palegray.net · · Score: 1

    Speakeasy. I dare you to prove they screw with their customers' connections.

    1. Re:Okay. by mrchaotica · · Score: 1

      Speakeasy is not available here. Believe me, I checked. Try again!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    2. Re:Okay. by palegray.net · · Score: 2, Informative

      You're telling me you can't get Speakeasy service anywhere in Atlanta? You're badly in need of reeducation. I'm posting from Connecticut (stationed up here in the Navy), but I entered my dad's address and phone number in Lawrenceville, GA (out in the sticks, right?) and he could get Speakeasy service. So then I looked up some random guy named John Smith on whitepages.com who lives in Decatur (most assuredly inside metro Atlanta), and he could get Speakeasy service. I guess I could go on, but why waste my time? I personally know people who use their service in Atlanta, along with a few business customers. You're just wrong.

      Maybe you can't get it at your specific address, but to try to claim the entire metro Atlanta market is devoid of Speakeasy coverage is absurd. Got another reply? I'm sure you could make a bigger ass out of yourself if you try a little harder.

    3. Re:Okay. by Anonymous Coward · · Score: 1, Informative

      Speakeasy is not the dream everybody makes it out to be. My DSL went down, and Speakeasy and Bellsouth pointed fingers at each other for 2 weeks. I got no service credit and Speakeasy would not let me out of my contract. Finally it just started working again.

    4. Re:Okay. by Anonymous Coward · · Score: 0

      You're telling me you can't get Speakeasy service anywhere in Atlanta?


      He's telling you he can't get service "SOMEWHERE" in Atlanta. It's a totally different qualification and one that is almost certainly valid. Atlanta is a very spread out place.

      Hell, there's some places here that even AT&T doesn't cover.
    5. Re:Okay. by ScrewMaster · · Score: 1

      Just out of curiosity, was that before or after the Best Buyout?

      --
      The higher the technology, the sharper that two-edged sword.
  32. What I didn't get from TFA... by BuhDuh · · Score: 2, Insightful

    is did Comcast inform every customer in writing that they were changing the ToS/AUP?
    A previous discussion and reference
    http://yro.slashdot.org/yro/07/07/29/1747205.shtml
    seems to imply that's a no-no and a breach of contract if they did not.

    --
    Enlightenment? It's just a flush in the pan.
  33. Traffic shaping is fine, but... by Akaihiryuu · · Score: 3, Insightful

    Comcast's policies on traffic shaping are fine. There's nothing wrong with what they SAY they are doing. There is nothing wrong with prioritizing traffic based on traffic type (as long as it doesn't differentiate by source). Indeed, running a network without this type of traffic shaping would be foolish. However, this is NOT what Comcast is doing to bittorrent connections. They are actively disrupting them by doing a man-in-the-middle attack and impersonating one of the parties in the connection. This is not only immoral, but also probably illegal.

    1. Re:Traffic shaping is fine, but... by palegray.net · · Score: 1

      At the very least, it represents a breach of contract. They agreed to provide a service, and fail to do so while lying about it. Any before anybody gives me the tired old excuse of "well, you don't have an SLA with a consumer-grade connection", I'd like to point out the vast difference between experiencing infrequent network outages and deliberately cutting off traffic based on protocol.

    2. Re:Traffic shaping is fine, but... by Dan541 · · Score: 1

      Comcast are no longer a "common carrier"

      bring on the RIAA lawsuits.

      ~Dan

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    3. Re:Traffic shaping is fine, but... by Anonymous Coward · · Score: 0

      immoral my ass. If you are downloading material that infringes someone's copyright why the fuck should your ISP help you to do it? I have zero sympathy with you bastards that spend all day downloading movies music and software you haven't aid for, made possible because people like me are honest.
      Everyone on here is just a little kid whining that someone took away their free stuff. Grow up.

    4. Re:Traffic shaping is fine, but... by lorenzino · · Score: 1

      Immoral your ass ? Listen smart ass, bit torrent is just a protocol. Like smtp/pop/imap (email) http/https (web) samba (windows file sharing) and what not. You could be sharing with bittorrent your wedding video, your picture, a linux distribution, some updates for video games, some university public lectures and what not. Don't tell US that we should ban knives only because you can use them to kill people. Or cars, since here on /. we like so much car analogies.

  34. Rights and irresponsabilities. by Anonymous Coward · · Score: 0

    Eighty one comments all pretty much toeing the party line. Now who here is going to complete this sentence? "Hi I'm a comcast subscriber and my responsabilities to other comcast subscribers, not only on my node but the rest of the network is..."

    1. Re:Rights and irresponsabilities. by Anonymous Coward · · Score: 0

      nil. I paid for a service, I expect the service to function to the T under my original contract and not to have it change without my notice and acceptance.

    2. Re:Rights and irresponsabilities. by Anonymous Coward · · Score: 0

      my responsabilities to other comcast subscribers

      Is what, you socialist pig?

  35. "Best Possible Service"? by Greyfox · · Score: 1

    They keep using those words. I don't think they mean what Comcast thinks they mean...

    --

    I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

  36. What about in Canada? by the+brown+guy · · Score: 1

    Does anybody know if ISPs in Vancouver, Canada are doing anything like this?

    --
    Orbis terrarum est non altus satis
  37. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  38. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  39. The 'exclusive franchise' argument is a fallacy by Travoltus · · Score: 1

    Even if there is no lock-out deal with the Government, you're not ever going to see two companies laying two different networks of underground fiber. That would mean tearing up the roads over and over again for each city-wide network.

    Monopoly or not, you're only going to have one or two cable internet providers at the most in a city unless someone is forced to share.

    You'll have better luck with DSL.

    --
    --- Grow a pair, liberals... stop letting the Republicans bully you!
  40. Call customer service by peipas · · Score: 5, Funny

    "Hi, I'm Angela, how may I help you today?"

    "Hi Angela. I was looking through the terms of service and wanted to make sure I am not in violation of my agreement. Is it true that I'm not allowed to view or download pornographic material?"

    "Uhmm..."

    "I have downloaded a LOT of porn through the Comcast service. Everything is legal-- everyone over 18, and amateur material only rather than pirated commercial material. I prefer the amateur work anyway, it's more real, you know? Have you viewed or published anything pornographic using Comcast service? I'd feel a little more comfortable if I knew I was in good company. Also, do you want to trade?"

  41. Re:Comcast sez Internet is not for Pr0n.. or Mein by Anonymous Coward · · Score: 0

    Does this sound like an information restriction? (well the section is called "Conduct and Information restrictions")

    Does this sound like an information restriction that might involve content of that information?

    Does this sound like it might fly right in the face of their common carrier status?

    post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be indecent, pornographic, harassing, threatening, hateful, or intimidating;

    No hateful speech? Does this mean downloading "Mein Kamf" would violate their TOS?

    Would a reasonable person think a picture of Mohammad in Wikipedia is "hateful"? Hmmm.

  42. Parent is right, FOIS where? by Simple-Simmian · · Score: 1

    Where is FOIS? It sure as hell isn't here.

    --
    If you don't like what I write don't be a CS and mod it down. Refute it.
    Yea I can't spell. So what is your point?
  43. I'm a Comcast Customer by Il128 · · Score: 1

    My IP address is changed by Comcast on a near daily basis. The updates Comcast sends to my cable modem are not readable by a plain Jane Motorola Cable modem and hence I'm forced to reboot said cable modem nearly every other day. The fees for just turning on my cable and running one line via the wall space (Rather than up the outside of my house like the fine service man wanted to do)even though I had to show the kid how to do it when I got home from work, $300. The cable here goes out at least once every three or four days. We can be sitting watching a movie at 8pm and with a loud crash of static and blinding white snow the cable signal is lost for about five minutes. Speaking of that loud static... The sound on our cable is absolutely attrocious and our TV's volume has never been set higher, ever. We just moved to the east coast and left the midwest and compared to Charter (Which sucked) Comcast is complete shit. First tier cable and Internet - $100 a month. I don't P2P at all. I find P2P software to be far to insecure to run. Doesn't this just say it all?

    --
    Thanks to eating disorders most chicks are reasonably good looking these days.
  44. Comcast = AT&T by peektwice · · Score: 1

    I'm seeing a lot of responses indicating that folks could just go to AT&T DSL instead of Comcast. In case you didn't know, the Comcast IP network is managed by none other than AT&T. Remember when it WAS AT&T's cable network? (Mike Armstrong anyone?) Well, one of the things that came out of the cable asset sale was a management contract for the IP network. Comcast = AT&T.

    --
    Other than this text, there is no discernible information contained in this sig.
  45. It should be noted... by cyberworm · · Score: 2, Informative

    I think this refers only to their "residential" service. I'm on a business account, and haven't really had many issues with them except for some technical issues (orders not being put in and adding static ip's for a couple of examples).

    This isn't to say "buy a higher tier service, or suck it," but perhaps comcast should just put hard speed caps in place and only advertise up to that speed, and not outrageous speed 'but only for what we approve.' Not only that, but where are a lot of their problems happening? Is it on the nodes in local areas or is it in their back end connection to the whole of the internet. I don't know much about the super technical workings of TCP/IP but isn't there a way that they could route p2p traffic between their customers inside their network and infrastructure without jamming up traffic to external sources with little to no impact to other services?

    One thing I'd like to know is, how are Comcast and other cable ISPs connected to the internet? Are they all networked together through a cable system with endpoints at telcos?

  46. TOS? More like a funny joke! by Anonymous Coward · · Score: 0

    Does the Comcast TOS really matter to the people who have gotten frustrated and just started stealing Comcast high speed internet service?

    About cable modems:
    Cable modem's work just like most of your other electronic devices. It runs firmware (that you aren't supposed to change but can) and software (a config file that you aren't supposed to touch but can). After upgrading your firmware using 1 of 20 methods, you are able to change settings like MAC address, config file, and the IP of the TFTP server that holds all the config files for your provider. Your speed is determined by the config file that is downloaded to your cable modem from by your cable modem from the TFTP defined on your cable modem.

    Because it's your cable modem you can tweak, twist, and or violate it however you so fantasize.
    www.tcniso.net
    www.fibercoax.net

    Comcast security issues:
    Comcast has some serious security problems that make this idea of speed throttling users who use more bandwidth just plain silly.
    Many Comcast config files are still based on docsis 1.1 compliance because they are still need to support older surfboard (along with a few other) cable modems that don't support docsis 2.0. None of the Comcast configs I have ever seen are tied to MAC addresses so anyone can download and use any config file that is written for their hardware on their hardware. Furthermore thier docsis 2.0 configs are not tied to MAC's or SN's so they are just as vulnerable as their 1.1 counterparts. Most places I have been that have Comcast as a service provider, Comcast provisioned my unknown cable modems with a config that has a 0 download and 0 upload limit (this config can of course be changed to a different one if you have changed the firmware). Because you are provisioned, this means you are able to sniff your segment with your cable modem for 1. Working MAC's and 2. The config's assigned to them. This means you don't even need to subscribe to any of their services to get into their network. use their bandwidth, and see their bandwidth. Because your firmware update allows you to change your MAC, with a very small script you are able to rotate MAC addresses on your modem. This means that you really become harder to find.
    As a side note, you are able to multiplex over a single peice of coax although I recommend each modem having it's own line to the tap.
    www.howtoforge.com/network_bonding_ubuntu_6.10
    support.microsoft.com/kb/323431
    www.ezplanetone.com/xwiki/bin/view/Router/ WRT load balancing :D
    Your segment supports up to 42.88 (38 after overhead) Mbit/s Download and 10.24 (9) Mbit/s upload.

    Torrents and my final thoughts:
    Sandvine box sending out RST packets gotten you down? Try new and improved Encryption! From the makers of Math comes Encryption!

    Because you are able to still able to connect to the Torrent trackers, download freely by forcing protocol header encryption, and seed via ssh socks proxy these ongoing policy changes seem like a total waste of everyones time and a complete nightmare for people who are actually still paying for their service. Mean while people who don't pay and subsequently don't care about a TOS continue abusing Comcast networks.

    Keep in mind that taking more bandwidth than you are alloted is theft of service. Also violating the TOS could mean loss of service and being banned from their network.

  47. they should simply have kicked violators by nguy · · Score: 1

    Comcast's terms of service have always prohibited P2P usage and running servers. If Comcast had simply enforced those TOS and canceled the contracts of people who violated the TOS (instead of playing around with throttling), they wouldn't have gotten into this mess.

    1. Re:they should simply have kicked violators by vespacide2 · · Score: 1

      Comcast's terms of service have always prohibited P2P usage???
      WHAT?? Are you sure about that??
      How exactly is that worded??

      --
      Mever nind the typos.
    2. Re:they should simply have kicked violators by WK2 · · Score: 1

      They still want the income from the people who use P2P. Kicking them means they won't pay any more. Sabotaging their connections means most of them will continue to pay, especially if there is no competition.

      --
      Write your own Choose Your Own Adventure. http://www.freegameengines.org/gamebook-engine/
    3. Re:they should simply have kicked violators by nguy · · Score: 1
      It's worded like this:

      Prohibited uses include, but are not limited to, using the Service, Customer Equipment, or the Comcast Equipment to: [...] run programs, equipment, or servers from the Premises that provide network content or any other services to anyone outside of your Premises LAN (Local Area Network), also commonly referred to as public services or servers. Examples of prohibited services and servers include, but are not limited to, e-mail, Web hosting, file sharing, and proxy services and servers;


      That restriction has been there for years.
  48. Re:Time to grow up by Cowclops · · Score: 2, Informative

    $40 doesn't buy you a guarenteed 6 mbit connection 24/7. If you have a problem with the way they sell their bandwidth, send them a complaint to lower their cap so you can't burst to higher speeds. If you want a legit 6 mbits per second 24/7 for yourself, go buy 1/8th of a T3. Just one problem: splitting a T3 8 ways is gonna cost QUITE A BIT MORE than $40 a month.

    What comcast is doing is screwed up (the exact way they're killing bittorrent traffic) but the only reason they can sell you a "6mbit connection" for $40-$50 a month under the current system is the assumption that you're, like most web browsers, not using it more than about 10% of the time. They could charge less, but that wouldn't fund their system upgrades without everybody in their company taking a pay cut (whether their CEO deserves to make however much he does or not is a whole different story).

    So the options are: Complain until they price the service for 24/7 operation, complain until they lower the quality of the service to what they can afford to sell for $40 a month and guarentee 24/7 bandwidth, or just accept that $40 a month doesn't get you a guarenteed 1900 gigabytes of traffic per month. Yes, 1.9 terabytes. There is a reason (a multitude of reasons actually) why 45 mbits on a T3 line costs a LOT MORE than $300 when 6 mbits on a cable line costs "only $40-$50." Yes, comcast sucks. No, broadband providers can't realistically be expected to cater to the Homer Simpsons sort that would sue an all you can eat buffet for kicking him out after consuming every bit of food in the establishment. You're paying for a connection that is unlimited with connection time, but its NATURALLY limited with respect to data speed/total data transferrable in a month/number of customers sharing your coax loop.

  49. uTorrent by Mgns · · Score: 1

    When I installed it it asked me if I would like it to encrypt all my torrent traffic. Not being a USanian I have no need for this, but wouldn't this in fact foil their evil plot?

    1. Re:uTorrent by bhima · · Score: 1

      No.

      And not being a USian or a Comcast customer does not make you immune from having your internet traffic manipulated.

      --
      Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
  50. but come on by i8puppies · · Score: 0

    its for our own good, the press release even says so!

  51. I did not speak up... by shootTheMessenger · · Score: 4, Insightful

    ...when they turned off the torrents For I was not a torrent user...

  52. If other businesses acted like Comcast by rossz · · Score: 2, Insightful

    At Starbucks: "I'd like a grande latte". "here you go". "uhm, why is it in a thimble?" "what? You actually want a grande sized drink? You're ruining it for everybody else, you thief!"

    At Arco: "I got charged for a full tank of gas, but it only filled up half way." "You want a full tank? You're ruining it for everybody else, you thief!"

    At the record store .... On second thought, bad example.

    At H.R. at the office, "How come I only got half my pay?" "You want a full paycheck? You're ruining it for everybody else, you thief!"

    In other words, in what other industry are you treated like a thief when you expect what you pay for?

    --
    -- Will program for bandwidth
  53. So who signed the new contracts? by flyingfsck · · Score: 1

    Did all their existing customers sign the new contracts?

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:So who signed the new contracts? by WK2 · · Score: 1

      The previous contract said "I automatically agree to all future contracts." One might ask, "Who would sign such a thing?" The answer is, "Anyone in the U.S.A. who wants broadband, ask well as those who would want various other services."

      --
      Write your own Choose Your Own Adventure. http://www.freegameengines.org/gamebook-engine/
    2. Re:So who signed the new contracts? by Wildclaw · · Score: 1

      A clause like that should be illegal in any sane justice system. Not that I am claiming that the US justice system is sane.

  54. he's against it by Anonymous Coward · · Score: 1

    Unfortunately I'm moderating in this discussion, so i have to AC this.. but from what I've gathered (see candidates @ google video with paul), he opposes mandated net neutrality. In other words, he sees the market as being able to sort it out. Company A is evil and throttles bandwidth. Company B doesn't. Everyone moves to company B, and company A learns a lesson.

    Unfortunately this is a bit idealistic of an approach, I think. I mean, yes, eventually, that may very well happen-- but for a good 5 or 10 years, a LOT of people are going to deal with some serious bullshit forced on them by ALL the providers until each provider incrimentally backs off a bit to compete with the other "more evil than us!" providers. Look at cell phone companies and their slow progression towards unlimited minutes/texts/etc from the crazy rates of the 90's (and in another 5 years, we'll probably have $20/month 3G unlimited calls and texts plans). Or look at AOL and other dialup providers and their slow progression of increasing the number of monthly minutes, until you have unlimited minutes (which, imo, is fairly parallel to the idea of providers choking your bandwidth or capping it.. and then eventually they will slowly back off.. after they have all made a kajillion dollars in profit).

    Obama, on the other hand, has a great (slashdot friendly) stance on neutrality mandation. I like paul a lot (first time I've donated to any candidate), but I don't love his stance on this issue so much. Then again, I could be wrong, maybe the market will sort it out without it coming to *ALL* providers fucking everyone over.. but i doubt it.

    1. Re:he's against it by BVis · · Score: 1

      You've hit on why I can't support Ron Paul, despite his views on several issues being in line with my own (state's rights, personal privacy, decriminalization of marijuana, etc). The Libertarian philosophy (and I don't care what he calls himself, Republican or anything else, he's a libertarian) counts on people acting the way they're supposed to in a free market economy. It would be great if there were enough true competition in the consumer space to create the level playing field required for price competition based on quality of service, but that's just not the case. Companies will not choose to compete when they can undermine the competition's ability to function. SOMEONE owns that copper, SOMEONE owns the fiber. That someone will not share willingly, so you have a monopoly, and a for-profit company is able, in fact required, to exploit that advantage. The end result is a situation that's as bad or worse as it was before the regulation was removed. Either they will raise rates to obscene levels (which may result in people eventually not buying their product) or they will reduce the quality of service to the point where, if it were any worse, it would not exist as a service at all.

      It would be a great thing if a Libertarian society existed. Unfortunately, it requires people (and corporations) to not be selfish bastards, and since the libertarian/objectivist philosophy places self-interest above all else, it just won't happen.

      --
      Never underestimate the power of stupid people in large groups.
  55. sure they have it now, but they didnt have it then by hcmtnbiker · · Score: 1

    I for one just hope the FCC screws them over for their bittorrent violation. If you want to fuck with the service you give people who are paying you for it, you better sure as hell have it in the contract to start with. Changing it after the fact like this is just bad business, and a good way to get yourself in trouble if you violate any laws/statues.

    --
    If i had one dollar for every brain you dont have, i would have $1.
  56. My thoughts exactly by Anonymous Coward · · Score: 0
    In all honesty, I don't mind "traffic shaping" as long as its not outright blocking traffic. "Traffic shaping" used to be acceptable (and to an extent, still is) because all it really did was set priorities. Obviously some packets reached you slower than others, but they all got there eventually, and during the days of dial-up you had to accept it due to technology limitations.

    Nowadays, Comcast is simply committing fraud with this kind of legal cover-up. Hell just read some of Comcast's terms :

    This includes, but is not limited to, posting, storing, transmitting or disseminating information, data or material which is libelous, obscene, unlawful, threatening or defamatory, or which infringes the intellectual property rights of any person or entity, or which in any way constitutes or encourages conduct that would constitute a criminal offense, or otherwise violate any local, state, federal, or non-U.S. law, order, or regulation;

    No obscene or defamatory information against ANY person or entity??? Well, holy shit, thats like 99% of the internet right there. Oh and you'd have to include this post too because 'holy shit' is obscenity against the entity best known as God.

  57. Common algorithim by Anonymous Coward · · Score: 0

    "Comcast does it to keep its subscribers from suffering the heartaches of 'spam, viruses, security attacks, network congestion, and other risks and degradations of service' and to 'deliver the best possible Internet experience to all of its customers."

    if (restricting_freedom == true)
          do
                print "For your safety"
                print "It's good for you"
          enddo
    endif

  58. Re:sure they have it now, but they didnt have it t by freedom_india · · Score: 1

    for one just hope the FCC screws them over for their bittorrent violation Nope. No such luck.

    FCC will put people like us in Jail if we use ham radios or hack a transmitter for our school experiment.

    With comcast, most likely the FCC will impose a $10,000 fine (which is like 2 cents for comcast) and that's it.
    Maximum the FCC can do is to censure Comcast and reprimand it for violating ToS.

    Comcast is a a corporation.

    Corporations by default cannot be convicted of any crime in US. (Read Exxon Valdez case). They are immune to any criminal violations (Sony rootkit) which, if we individuals commit, would result in 20+ year sentences (unauthorised tapping of phones).

    The maximum the government or the judiciary can and will do is to make reprimand them verbally or fine them 2 cents.

    Beyond that corporations or its CEO or its Board cannot be jailed or even bankrupted.

    Am willing to bet a day's pay that comcast will come out of FCC smiling as they either settle on undisclosed terms or the FCC fines them a few dollars. Specifically if comcast execs are jailed (not even conviction is necessary) for this, i agree to donate my one days's basic pay to a charity of your choice.

    --
    "Doing what i can, with what i have." ~ Burt Gummer
  59. obama has net neutrality as an issue by Anonymous Coward · · Score: 0

    http://www.barackobama.com/issues/technology/#open-internet

    Do any other candidates support net neutrality?

  60. Buy a fractional OC3 by Anonymous Coward · · Score: 0

    You can get 5mbit connection as a fractional OC3. And that (100% full time) will cost you about $150 pcm. Share with four people (extremely lax, this is a lot better than business class which is 20 sharing) and you're less than $40.

    Get a fractional OC480 which costs what? 150k a month, but giving 5mbit for about $40.

  61. A question for the lawyers... by Lonewolf666 · · Score: 1

    If you want to do anything but surf the internet and email, Comcast will suck for you. and it's gonna get worse. They want to oversell the connectivity even further. they already are at a 13 to 1 ratio and want to push it to a 15 to 1. Stable is 10 to 1.

    You know they have every right to do this but it is surely already biting them in the ass. In most markets they do have DSL as competition so if they oversell too much they ought to expect to lose customers.

    While I agree with most of your post, I wonder about the point where extreme overselling turns into fraud. As in, the advertisements promise great network performance but what you actually get is a dial-up-like crawl.
    --
    C - the footgun of programming languages
    1. Re:A question for the lawyers... by Jimithing+DMB · · Score: 1

      I think that's an exaggeration. Even with 15 to 1 overselling it's still very likely to be far faster than dial-up. The real question is whether Comcast's service remains superior enough to the alternatives that they can justify their extra-high prices.

      My guess is that unless they turn their act around quickly they will lose customers. Even the people who are not very tech savvy often have tech savvy friends. If their neighbor says to them, you know, I switched to [insert competitor] and I'm paying half as much and my connection doesn't stall out anymore then they are very likely to switch themselves. It will almost by necessity wind up being a tidal wave.

      If Comcast's competitors are smart they'll start advertising against Comcast and spread the word that their service is a better value. Let's not forget that the free market brought us cable-modems in the first place. Entering the ISP market is difficult because you need to run lines. The cable companies already had the necessary rights to run lines which removed that barrier to entry. On the other hand, it's nearly impossible to get local government approval to run new lines unless you are an incumbent. So it seems that the market competition is going to be effectively limited to the incumbent cable company vs. the incumbent phone company. It's not ideal but it's better than nothing and it's far better than the fake competition enshrined by government regulation forcing incumbent phone companies to open up their lines to competitors who are basically just paper-pushing companies.

      That's why Verizon is pushing FIOS so hard. They have finally found the loophole in the law that let's them actually compete against cable companies to build a better infrastructure without being burdened by the bottom-feeder "alternative" phone companies.

      A similar thing has happened in the electric power market. The "deregulation" (actually just a set of regulatory changes) of that industry forced power companies to open their transmission lines to competitors and to sell their power at wholesale rates to the paper-pushers. So now you can buy your power from Joe Blow's Fly By Night Power Inc. and save yourself half a cent per kWh. Great. One little problem though: Joe Blow has no incentive to invest in infrastructure and the incumbent has less incentive than it did before since the transmission infrastructure can no longer be really considered an asset to them. So then we get stupid shit like blackouts and brownouts. Hell, we even get incumbents with generation infrastructure realizing that they can make more money by artificially reducing supply to raise the wholesale market price and thus eat into the paper-pusher's profits.

      Sorry about the long rant but I'm getting really sick of people saying we need to increase regulation of these things. Look: Either fully regulate it (i.e. to the point of completely overseeing the company's financials and infrastructure plans) or don't. Do it half-assed and the fake "markets" you create will be played by smart business people with no ethics.

  62. Time to stretch the truth. by Anonymous Coward · · Score: 0
    "BitTorrent traffic doesn't mysteriously take up more bandwidth per bit than any other form of traffic - it costs as much bandwidth as anything else, though people may send or receive more BitTorrent traffic than other forms of traffic."

    Dave:

    It always pays to be skeptical of statistics, especially those
    profferred in an attempt to sell products. However, it's also
    important to note that Mr. Godwin's skepticism is itself
    self-serving, coming as it does from a long time advocate of P2P.
    In this particular case, the statistics actually do jibe with what
    most ISPs report.

    Here are some more statistics from our own ISP, which -- like all
    others -- is caught in the middle between eager customers (who
    would quit if we cut off their P2P connections), the record
    companies (who, we fear, will attempt to use us as a bulwark or as
    scapegoats in their battle against P2P), and bandwidth costs (which
    are coming down, but not nearly rapidly enough).

    While we are located in a college town, only about 1/3 of our
    clients are college students. (This is because the University
    provides them with subsidized Internet access if they live off
    campus, or practically free access -- via the government-funded
    Internet2 no less -- if they live in the dormitories.) Yet, about
    2/3 of our traffic is demonstrably P2P: Kazaa, BitTorrent, etc. And
    this is a conservative estimate; it's only what our patterns
    detect. One student, without bandwidth restrictions, could easily
    soak up 10 Mbps of continuous backbone bandwidth, which in our
    location can cost as much as $6,000 per month wholesale.

    That's why we were among the first ISPs to implement P2P
    mitigation. Had we not done so, those users -- perhaps unwittingly,
    because many of them did not realize that they were transmitting as
    well as receiving illegal copies of music -- would have choked off
    those engaged in legitimate activities and we would have lost their
    business. Many P2P applications, upon discovering an unfettered
    fast "pipe," quickly make the computers on which they're running
    major hubs in the P2P network, consuming all the bandwidth they can.

    Also, of all of the P2P users we've queried about their activities
    over the years, we have found only two who are using P2P for legal
    downloads. In both cases, they are obtaining software which is
    licensed in such a way that it may be freely redistributed. All of
    the rest were downloading music and similar media.

    Thus, CacheLogic's claims seem to be substantially accurate, at
    least from our measurements. And we do face a great dilemma: we
    will lose our customers if we do not allow downloads and will not
    have sufficient bandwidth for customers' legitimate needs if we do
    not throttle P2P activity to a sane level.

    --Brett Glass Source

    If your copy got lost in the stack, or you'd rather read the Cliff's notes, this week's translation focuses on my top pick from the 2006 collection: A meticulously researched look into how the file-downloading scheme known as BitTorrent affects broadband networks.

    The short answer: Badly.

    # There is a misconception that there is bandwidth savings for the end user. If you want to download a 1gb size file, 1gb of data will be delivered to your PC. There is no savings of bandwidth on the client side. In fact, the client is charged a bandwidth premium because after they have received the entire file, they are asked to participate in the peering by delivering parts of the file to other users.
  63. Situation outside the USA by kloot · · Score: 1

    i wonder, what is the situation with cable providers like in other countries? here in germany almost everyone uses dsl, although internet via tv cable is available in most of the bigger cities. afaik, there are (or were?) some dsl providers who tried to kick users with excessive bandwith usage by offering them money to quit their contracts, but this is history i think. the few people i know who have cable (mosltly "Kabel BW") seem to be very happy with their providers, but this might just be because they still have the capacities, and they have to match the quality dsl providers offer to you (in most big cities 16/1 mbit/s or even 50/10 are possible, without any so called traffic shaping).

    1. Re:Situation outside the USA by Magada · · Score: 1

      The broadband situation is mostly crap and gets crappier the further to the south of Europe you go, as a general rule. Not only are most cable providers heavily oversold, they are so technically inept that they can't even do shaping right, leaving even light users with unstable, laggy connections. I'd envy you, but you're in Germany and have bigger worries - like the Bundespolizei installing keylogger trojans in your computer if you don't behave.

      --
      Something bad is coming when people are suddenly anxious to tell the truth.
  64. No Option by DeanFox · · Score: 1


    They can do anything they want and there's nothing I can do.

    I live in an outlying area 16,000 feet from the CO. The telco has a sub-station they use for their DSL subscribers but they're only forced into CO access. What that means is competition like Speekeasy quoted me $99 a month for 144k. So it's ATT (which isn't any better) or Comcast where I'm clocking 20-30meg/sec downloads. It's not a legal definition of no choice but, I've got no choice. I've submitted a formal complaint to the FCC, written my representatives, etc. and keep paying my bill...

  65. Not only is Speakeasy in Atlanta... by keirre23hu · · Score: 1

    They have a Point of Presence [POP] there. http://www.google.com/search?hl=en&q=Speakeasy+Atlanta+POP Perhaps, what you mean is that they aren't available at your residence.

  66. It's comCRAPTIC! by dreamchaser · · Score: 1

    Subject says it all. I'm so glad I fired them over a year ago.

  67. Re:TOS? More like a funny joke! by base3 · · Score: 1

    . . . and seed via ssh socks proxy

    Yes, but to do that, you need access to another connection running the proxy that itself has enough bandwidth to accommodate the seeding--and if you have that, why would you even bother with Comcast to begin with?

    --
    One CPU cycle wasted on digital restrictions management is ONE TOO MANY.
  68. Storage implies retrieval by MisterSquid · · Score: 1

    The GP has it right. Storage in this context refers to the usage of Comcast's lines. If you download files from houseofnasty.com you are retrieving them. They are stored on your local server which from Comcast's perspective is not storage. From Comcast's perspective, it becomes "stored" the moment it is "retrieved" across their lines, but not a second before.

    Disclaimer: Though I have no affiliation with Comcast and do not use their services, I hope they get a stick in their eye real soon.

    --
    blog
  69. Comcast's New Terms by kellyb9 · · Score: 3, Funny

    If you download over a MB a day, they come to your house and hit you with a bat.

  70. Read your own post... by vespacide2 · · Score: 1

    It says you can't have a web hosting or file sharing service.
    They're basically saying you can't run an FTP server.
    They do not prohibit P2P usage.
    Files can be shared through a server and client network or through a peer to peer network. (P2P)
    P2P is not mentioned in any way in your TOS post.

    --
    Mever nind the typos.
  71. punchy marketspeak in ToS by theonetruekeebler · · Score: 1
    It's a sure sign of bullshit when a document telling you what you can't do goes to great lengths to tell you why it's for your own good.

    Compare:

    Thou shalt not kill.

    To:

    If the company didn't manage its network, its customers would be subject to the negative effects of spam, viruses, security attacks, network congestion, and other risks and degradations of service.

    One's from God. He made ten rules, and the first one is "Fuck you, I'm God." The other is from Comcast, which thinks it's God, but their version of "Fuck you, I'm Comcast" is written in hopes you'll be racing to get out the lubricant.

    The Agreement says a whole lot of very slippery things, most of which boil down to (a) this is how it is, (b) you agree with us forever even if we change our minds, which (c) we can do whenever we want to without actively informing you, and (c) if you disobey we can either (1) kick you out (and sue you (you agreed we can)) or (2) upsell you to a faster and much more expensive Plan that may even do what we promised you this one would. Yep it even says it's binding after you cancel -- presumably even if you cancel because you refuse to abide by the Agreement. A lawyer could pick this apart very quickly in court. But you're not going to court, because you agreed to binding arbitration in a venue and format of their choosing.

    The quote above is part of a bit about "part of managing our network is throttling bandwidth." It uses a special type of bullshit called equivocation. They're implying:

    1. Bandwidth choking is part of network management, and
    2. Spam, viruses, and security attacks are part of network management. Therefore
    3. If we didn't choke bandwidth you'd be vulnerable to spam, viruses and security attacks.

    The Agreement, which has never showed up in my Comcast e-mail, uses the word "reasonable" five times, including, most ominously, the term "reasonable attorney fees."

    I especially like this whiney "But all the other cool ISPs are doing it" line:

    The need to engage in network management is not limited to Comcast. In fact, all large Internet service providers manage their networks. Many of them use the same or similar tools that Comcast does.

    There's that equivocation thing again:

    1. Our network management includes choking your bandwidth, and
    2. Other ISPs manage their networks. Therefore
    3. Everybody does it.
    The oily part is that the "similar tools" in question are hardware like routers and software like "ping," not hardware like Sandvine and software that sends forged RSTs over your signature.

    And are you ready to suck up to the conformity police?

    Comcast reserves the right to suspend or terminate Service accounts where bandwidth consumption is not characteristic of a typical residential user of the Service as determined by the company in its sole discretion.

    IOW not only can the company attack you for not being like everybody else, they get to decide how everybody's supposed to be.

    As an aside, every time I type "Comcast," Firefox says it's a mistake. I just wish these fucking fascists weren't the only game in town where I live.

    --
    This is not my sandwich.
  72. They don't block port 25 by default by Anonymous Coward · · Score: 1, Informative

    I used to do technical support until I got sick of it in Nov. They don't bock port 25 by default. They will block it if they get a lot of spam complaints or see ridiculous amounts of traffic leaving your IP via port 25. This does happen a lot since a lot of general computer users are ignorant of computer security concepts or even updating their computer. Even though there are free anti-virus programs and Comcast offers McAfee for free people don't bother. I was surprised by the amount of people who's computers were being used as spam mail relays. Generally Comcast will block them and if the customers ever called to complain or check their Comcast webmail they'd know what was going on. We'd then walk them through using port 587 to send mail via Comcast w/ authentication or set them up to SSL. Anyway, I didn't work at the top of the totem pole so I can't say your reading the mail theory is wrong. But it is highly unlikely and you are definitely wrong about port 25 being blocked.

  73. Video Conferencing gets messed up as well by SpiceWare · · Score: 1

    I use iChat a few times a week to talk to family that's scattered across the continent. In the past few couple of months something changed in the Houston market that negatively impacts video conferencing. The call starts out fine, but after a minute my parents or brother can no longer understand what I'm saying and my image breaks up. I can still see and hear them fine. Disconnect and reconnect and it will work fine for another minute.

    Others have noticed this problem too - Comcast: No iChat, No Choice.

    Last week I finally found a workaround - in iChat's Audio/Video preferences is an option for Bandwidth Limit which defaults to NONE. I just kept lowering the limit until the connection remained clear.

  74. Re:Time to grow up by Anonymous Coward · · Score: 0

    You know I'm sick and tired of that argument. Of course you pay way too little for the bandwidth you get. And you won't get T3 quality in a million years either. But there is a little thing called truth in advertising. I don't care what they were thinking when they sold me contract. I don't care if their numbers didn't turn out the way they hoped. They promised me 6mbit 24/7 unlimited, so you know what? They can suck on it. And give me my damn speeds.

  75. nonsense by nguy · · Score: 1

    Of course, P2P is a "filesharing service", both in common usage and in terms of their definition. Even if your hair splitting actually applied, the TOS clearly say that they can restrict any service they like anyway; they're just giving you examples of things that definitely are not acceptable.

    If you want to run any kind of file sharing service, get the commercial subscription; it's a little more expensive, but you can do what you want. Don't complain that you get restrictions when you get the cheapest subscription there is.

  76. Read your own interpretation. by Anonymous Coward · · Score: 0

    Apparently a "News for nerds, stuff that matters" site doesn't understand how P2P works. Let alone plain ordinary "clear as day" language. Are you certain you're not a lawyer?

  77. Contradictory by doggo · · Score: 2, Informative

    From Comcast's FAQ

    Do you block access to peer-to-peer applications like BitTorrent?

    No. We do not block access to any Web site or applications, including BitTorrent. Our customers use the Internet for downloading and uploading files, watching movies and videos, streaming music, sharing digital photos, accessing numerous peer-to-peer sites, VOIP applications like Vonage, and thousands of other applications online.

  78. You CAN get them to unblock it, just have to wait by Anonymous Coward · · Score: 0

    They will unblock it if you call up that # they leave you or tech support gives you. I used to have it memorized (used to work there). I'm sure it's on the ugly ass comcast.net portal somewhere.

    It takes a while though, they're pretty backlogged in the abuse dept. There's so much crap to deal with they won't even talk to advanced tech support agents directly. The only we an agent can relay info to them is to submit it in a ticket, which they take on a 1st come 1st serve basis. But basically if you tell them something like, I reformatted and installed a virus scanner & spyware/trojan scanner, they'll lift it. It's that they're just so paranoid about the average dumbass leaving the problem forever.

    Make sure when you call you ask the agent for the ticket #, it wouldn't even hurt to ask them to repeat the info in it. Cause yes some agents are lazy and don't care. You don't get paid much, the corporation treats you like some loser and all the customers think the agent is directly able to change corporate policy or is the person they should take out all their frustrations on. Well, at that point, certain agents will just toss it.

  79. When it's this or dial-up by tepples · · Score: 1

    Moreover, I still don't get why I would buy a 15Mb connection from Verizon (yes, very common) and then limit myself to a few gigabytes per month. A fast connection doesn't help my web pages load faster. With all the CSS, script, images, and especially SWF advertisements that a lot of web sites use, even a 768 kbps Internet connection makes life more bearable than, say, the 48 kbps Internet connection that the competition provides.
  80. Company A owns the copper by tepples · · Score: 1

    In other words, [Rep. Paul] sees the market as being able to sort it out. Company A is evil and throttles bandwidth. Company B doesn't. Everyone moves to company B, and company A learns a lesson.

    Unless company A offers a 1500 kbps connection to the Internet, and company B can only offer 48 kbps because it has to go over company A's copper. In a libertopia with strong protections of real property[1], how would an ISP get consent to lay new copper or fiber over a non-subscriber's land to reach a subscriber?

    [1] Real property is the exclusive right to the use of a parcel of land.

  81. nonsense, huh? by vespacide2 · · Score: 1
    I completely disagree with you and so does Comcast.
    This is taken directly from their website:

    You want to know if peer-to-peer applications like BitTorrent are blocked.
    No. Comcast does not block P2P traffic or applications like BitTorrent, Gnutella, or others as part of its network management. The companys customers use the Internet for downloading and uploading files, watching movies and videos, streaming music, sharing digital photos, accessing peer-to-peer sites, communicating over VOIP applications, and for thousands of other applications.
    So I guess you're wrong. (very wrong)
    It did seem ridiculous
    --
    Mever nind the typos.
  82. more nonsense by nguy · · Score: 1

    I completely disagree with you and so does Comcast.

    Of course Comcast isn't saying they are blocking P2P. If they were, we wouldn't be discussing this in a thread called "they should simply have kicked violators". The point is that, according to the TOS, Comcast has the contractual right to kick P2P users. The FAQ represents customer service, and the TOS represents a legal and network management view, and they disagree. That is the problem.

    It's because of childish attitudes like yours, namely that if you can get away with something sometimes, it becomes your right, that Comcast should have kicked violators, as they have every right to under the TOS.

    1. Re:more nonsense by Anonymous Coward · · Score: 0

      According to you, the TOS says Comcast has the contractual right to kick anybody.

      Anybody using P2P.

      You are saying that if Comcast kicked out everyone who used P2P, they would be in less of a mess?? Since a little over 1/3 of American internet surfers use P2P, you do understand how absurd that sounds? You can't just get rid of over 1/3 of your customers.

      First of all, those figures are bullshit.

      Second, I didn't say that Comcast should kick "everyone" who has ever used P2P services, they should kick the people causing problems for TOS violations.

      You know is childish? Not being able to admit you were wrong.

      Yes, you should take that to heart. The TOS are clear. All the other bullshit about marketing materials and statistics is just irrelevant bullshit you bring up because you can't admit that you're wrong.

    2. Re:more nonsense by vespacide2 · · Score: 1

      Anybody using P2P.
      According to your interpretation of the TOS (where you take the word "server" at it's most technical definition) then anybody using IM (for starters) can also be booted, because gee, you're a server then, aren't you? A server "providing services to anyone outside of your Premises LAN" Indeed. That could be a TOS violation because "Examples of prohibited services and servers include, but are not limited to, e-mail, Web hosting, file sharing, and proxy services and servers"
      Your interpretation of the TOS clearly extends beyond P2P. (You're obviously not a lawyer)

      First of all, those figures are bullshit.
      Put up or shut up. The statistics come from here: http://www.freemusictodownload.eu/p2p-statistics.html
      If you have better statistics, what are waiting for?

      Second, I didn't say that Comcast should kick "everyone" who has ever used P2P services, they should kick the people causing problems for TOS violations.
      First off, aren't you supposed to be anonymous? Doh!
      Second, yes you did:

      If Comcast had simply enforced those TOS and canceled the contracts of people who violated the TOS (instead of playing around with throttling), they wouldn't have gotten into this mess.
      Doh!
      The TOS are not clear. Like all legal documents, when interpreted by lawyers, the first thing done is to establish definitions to the terms used in the document. The main point of contention here is the term "server." You would like to use a technical definition, one in which any computer or device serving out applications or services can be called a server. But that definition is not acceptable, as it would clearly give Comcast legal rights it was not intended to have. (Like being able to kick people for using IM, P2P, online gaming, etc.)

      The TOS is a legal document. Your are a computer nerd. That is why you don't get it. (and say silly things like P2P is not allowed)

      But nooo, I'm wrong, Comcast's own website is wrong, Comcast's customer support team is wrong, Comcast's technicians are wrong, we're all wrong, because you don't know how to read a legal document.

      And stop posting anonymous, it's pretty obvious who you are.
      --
      Mever nind the typos.
  83. Germany and infrastructure - another example by Lonewolf666 · · Score: 1

    Germany has tried this in a half-assed way too, but in this case the small telecoms without infrastructure seem to suffer more.
    The telecommunications part of the former Bundespost was split off and sold to the public as "Deutsche Telekom". It is now a publicly traded company. The Deutsche Telekom also got ownership of the infrastructure, but has to rent the "last mile" of cable to the customer's house to the competition, if said customer wants to get his connection from the competition. A new regulation authority was introduced to set a "fair" price for this.

        As usual both sides are complaining, the Deutsche Telekom says they deserve more rent and the "Joe Blow's Fly By Night telecoms" say they are being ripped off. To me, the price of currently 10,68 Euros per month for maintaining the cable seems too high rather than too low, so the incumbent has no reason to complain.

    So a lot depends on the rent that is set by your regulation authority, and you get the usual political wrangling about it.
    I think a better idea would have been to keep the cable as public infrastructure and rent it to any interested telecom at the same price.

    --
    C - the footgun of programming languages
    1. Re:Germany and infrastructure - another example by Jimithing+DMB · · Score: 1

      I think a better idea would have been to keep the cable as public infrastructure and rent it to any interested telecom at the same price

      But then you make the government maintain the last-mile infrastructure which they will do with as much diligence and efficiency as they have shown in their maintenance of the roadways. That is to say, not much of either.

      In most cases the incumbent electric utility owns the so-called "telephone poles." You can tell this because they usually have a little numbered metal plaque on them with the name of the company who owns them. If you want to run your non-electric (e.g. cable/telephone) lines on them you simply pay them rent. They already have the poles and you're not competing with them for business so it's a nice additional revenue stream for them and they'll be more than happy to accommodate you. That's exactly how the cable companies got started 20-30 years ago.

      Granted there is still an awful lot of capital cost to running all of your last-mile lines but that's only a monetary barrier to entry which is a normal part of starting many businesses. It's easily recoupable over a number of years by simply retaining customers whose houses you ran lines to. Eventually you can pay back your investors plus interest and everyone is happy.

    2. Re:Germany and infrastructure - another example by Lonewolf666 · · Score: 1

      But then you make the government maintain the last-mile infrastructure which they will do with as much diligence and efficiency as they have shown in their maintenance of the roadways. That is to say, not much of either.

      In my experience, large companies are often almost as inefficient as governments. At least in situations where they have not much competition (where real competition exists, the incumbent will adapt or die).

      This said, most newcomer telecoms in Germany are not eager to lay their own cable. How much of that is due to lack of money, and how much of it is due to legal problems (right of way and such?) I don't know. Might have to research that a bit more...
      --
      C - the footgun of programming languages
    3. Re:Germany and infrastructure - another example by Jimithing+DMB · · Score: 1

      In my experience, large companies are often almost as inefficient as governments. At least in situations where they have not much competition (where real competition exists, the incumbent will adapt or die).

      Yes, of course this is the case. But I prefer to turn it on its head. The government acts like a large corporation with no competition. At least there's a chance that a large corporation may have competition, possibly in the future even if it does not now. When the government gets involved competition dies.

      This said, most newcomer telecoms in Germany are not eager to lay their own cable. How much of that is due to lack of money, and how much of it is due to legal problems (right of way and such?) I don't know. Might have to research that a bit more...

      They are adverse to laying their own cable here too. Why wouldn't they be? With politicians so willing to take bribes, err sorry campaign contributions, to force incumbents to rent out their last mile infrastructure any startup in its right mind will go the route with far less capital outlay. Politicians are a hell of a lot cheaper than building infrastructure. Guess which one most startups choose?

      Don't get suckered into the PR campaign by these companies that its too expensive to build their own infrastructure. The telephone companies themselves did it. That's why they have their infrastructure. The cable companies came along later and did it. That's why they have their infrastructure. It's clearly not impossible to build it nor impossible to find investors who will invest in it. That said, I'm sure the investors have a hand in encouraging these companies to attempt to pay off politicians before doing a huge capital outlay for infrastructure.

      Socialism is a mental disease. It plays on the fear, uncertainty, and doubt of people and tries to convince them that certain things aren't reasonably possible so we must have the government involved. It has had the same M.O. for years now. The only defense against it is to point out that socialism is not really for the benefit of the people but is instead a quid pro quo that politicians engage in with companies.

  84. more nonsense by vespacide2 · · Score: 1

    Of course Comcast isn't saying they are blocking P2P. If they were, we wouldn't be discussing this in a thread called "they should simply have kicked violators".
    The name of the thread is "Comcast's New Terms of Service Disclose Traffic Management."

    Of course Comcast isn't saying they are blocking P2P.
    Do you mean interfering and generally screwing with? Because actually they are saying so:

    Comcast may on a limited basis temporarily delay certain P2P traffic when that traffic has, or is projected to have, an adverse effect on other customers use of the service. Comcast manages certain P2P traffic specifically because, in certain situations, that type of traffic consumes a disproportionately large amount of network resources.
    (Unless you mean stopping when you say "blocking", in which case you'd still be wrong)

    Even if your hair splitting actually applied, the TOS clearly say that they can restrict any service they like anyway; they're just giving you examples of things that definitely are not acceptable.

    The point is that, according to the TOS, Comcast has the contractual right to kick P2P users.
    According to you, the TOS says Comcast has the contractual right to kick anybody.

    If Comcast had simply enforced those TOS and canceled the contracts of people who violated the TOS (instead of playing around with throttling), they wouldn't have gotten into this mess.
    You are saying that if Comcast kicked out everyone who used P2P, they would be in less of a mess?? Since a little over 1/3 of American internet surfers use P2P, you do understand how absurd that sounds? You can't just get rid of over 1/3 of your customers.
    (And almost every ISP "plays around with throttling")

    The FAQ represents customer service, and the TOS represents a legal and network management view, and they disagree. That is the problem.
    You are saying that the information posted on Comcast's website is not approved by Comcast?

    It's because of childish attitudes like yours, namely that if you can get away with something sometimes, it becomes your right, that Comcast should have kicked violators, as they have every right to under the TOS.
    So P2P users (over 1/3 of their customers) are "getting away" with something, even though Comcast's website says "The companys customers use the Internet for downloading and uploading files, watching movies and videos, streaming music, sharing digital photos, accessing peer-to-peer sites, communicating over VOIP applications, and for thousands of other applications." Doesn't sound like they're "getting away" with anything, now does it?

    You know is childish? Not being able to admit you were wrong.
    --
    Mever nind the typos.
  85. Poor prevention, indeed. by Kaki+Nix+Sain · · Score: 1

    "other risks and degradations of service"

    Applying a degradation of service to subscribers in order to keep subscribers from suffering a degradation of service? Doing A to prevent A?

    --

    (C) Kaki Sain, 2011. By reading this, you have illegally copied my property to your brain.

  86. that's friggin hilarious by vespacide2 · · Score: 1

    You do know that the TOS are written by lawyers, intended to be interpreted by by lawyers.

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    Mever nind the typos.
  87. And another thing by vespacide2 · · Score: 1
    I actually went and looked at the TOS myself. (should have done so already)
    This is found in "Comcast Agreement For Residential Services"

    Prohibited Uses of HSI. You agree not to use HSI for operation as an Internet service provider, a server site for ftp, telnet, rlogin, e-mail hosting, "Web hosting" or other similar applications, for any business enterprise, or as an end-point on a non-Comcast local area network or wide area network.
    Here's what it actually says in the Acceptable Use Policy under "Network and usage restrictions"

    () use or run dedicated, stand-alone equipment or servers from the Premises that provide network content or any other services to anyone outside of your Premises local area network ("Premises LAN"), also commonly referred to as public services or servers. Examples of prohibited equipment and servers include, but are not limited to, e-mail, Web hosting, file sharing, and proxy services and servers;
    () use or run programs from the Premises that provide network content or any other services to anyone outside of your Premises LAN, except for personal and non-commercial residential use;
    Wow, that was really convenient of you not to post the second part. Maybe you didn't see it?
    Notice how there's a distinction between servers and programs?? Could my point be proved any further?
    So far you've called me childish and a moron. What have you got say now?
    Nothing, I bet.
    --
    Mever nind the typos.