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100 Email Bouncebacks - Welcome to Backscattering

distefano links to a story on Computerworld, excerpting: "E-mail users are receiving an increasing number of bounceback spam, known as backscatter, and security experts say this kind of spam is growing. The bounceback e-mail messages come in at a trickle, maybe one or two every hour. The subject lines are disquieting: 'Cyails, Vygara nad Levytar,' 'UNSOLICITED BULK EMAIL, apparently from you.' You eye your computer screen; you're nervous. What's going on ? Have you been hacked? Are you some kind of zombie botnet spammer? Nope, you're just getting a little backscatter — bounceback messages from legitimate e-mail servers that have been fooled by the spammers."

74 of 316 comments (clear)

  1. A trickle?! by Zombie · · Score: 3, Insightful

    A few every hour? This weekend marks the second weekend in which I got several hundred bounces in a single night!

    1. Re:A trickle?! by Dan541 · · Score: 2, Informative

      Gmail seems to get ALLOT more spam than other service's.

      --
      An SQL query goes to a bar, walks up to a table and asks, "Mind if I join you?"
    2. Re:A trickle?! by Anonymous Coward · · Score: 3, Interesting

      I've had a GMail account since a month after launch, which I use for both automated signups and personal correspondance.

      I use Sneakemail free forwarding to sign up for automated things, so that I can revoke them if the spam gets too obnoxious. I have approximately 250 different Sneakemail addresses out there.

      I have never had a spam problem with my Gmail account. When I do get spam, I know where it's coming from - and I deactivate that address and vow never to use that service again. I see Sneakemail as using a condom for sites you'll probably only stick around for a single night - why worry? Bugzilla & SocialTextOpen are the only two spam-vulnerable legit sites I've encountered in the last year or two.

      If I ever need to put my personal address out there subject to crawlers, things will be a bit different.

    3. Re:A trickle?! by tolomea · · Score: 2, Informative

      It's not targeted at me, it's the spammers using random addresses on my domain as as source addresses.

    4. Re:A trickle?! by Anonymous Coward · · Score: 2, Informative

      15,420 since May 1. My hosting company actually asked me to move to google apps because my shared account couldn't handle the loads from these attacks.

      Google apps ( http://www.google.com/a/help/intl/en/admins/editions_spe.html ) handles the domain mail for free, without complaint, and only about 3 messages out of the 15,420 made it through the spam filters.

      Supposedly there's a mail configuration option you can set to make it possible for servers to verify mail from your domain (must originate from this ip range) but the domain hosting company I'm with doesn't expose that particular feature.

      It is a pretty horrible problem, until I moved to google and their pretty remarkable spam filters boucneback was really had me at my wits end to the point where I actually considered closing my domain to mail.

    5. Re:A trickle?! by CastrTroy · · Score: 3, Informative

      I remember this being the reason I disabled my catch-all address for my domain, a couple of years ago. I was not only getting tons of bounce-backs from things that looked like they were being sent from my domain, I was also getting a lot of spam mail sent to random-non-existent-but-caught-by-the-catch-all addresses.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    6. Re:A trickle?! by Jurily · · Score: 4, Insightful

      I've been using an "unprotected" gmail account for 2 years now. Currently I have 196 spam, all conveniently labeled as such.

      During that time I only got one false positive, but that was a really poorly formatted message, and they weren't even replying from the same adress I specifically asked the reply from.

      However, I got no false negatives in English, and it took about a week of "Report Spam" to get them up to speed on some new Hungarian torrent tracker spam. Now they're marked spam too.

      All in all, Google's spam filter rocks.

    7. Re:A trickle?! by MBGMorden · · Score: 5, Insightful

      Supposedly there's a mail configuration option you can set to make it possible for servers to verify mail from your domain (must originate from this ip range) but the domain hosting company I'm with doesn't expose that particular feature. It's called SPF which is Sender Policy Framework. Problem is, it's not used often enough at current time, so very few mail servers will actually reject a message that fails an SPF check.

      The best thing honestly would be for these servers to just clean their act up and handle things properly. Mail rejects should be done before the connection between the two servers closes. It should always be up to the SENDING mail server to generate a bounce rather than the receiving.

      The odds of that happening are pretty slim though. There is a "bounce killer" feature in the new version of amavisd-new that I'm looking at that might work well. Apparently (I haven't installed the new version yet) it will store the message ID's of your outgoing messages and if a bounce comes back with an invalid message ID it deletes it.
      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    8. Re:A trickle?! by rolfc · · Score: 3, Insightful

      Moderators,
      This guy know what he is talking about.

      If everyone was publishing SPF-records and enforcing them, the problem would go away. The real problem is that most mailadministrators doesnt have a clue.

    9. Re:A trickle?! by KillerBob · · Score: 2, Interesting

      That works great, until one of your friends makes a typo and sends a message to lupmy@yourdomain.com instead of lumpy.... they get no confirmation that the message they sent to you didn't go through... because it *did* go through. It just went straight into your spam filter.

      I could make it sound worse than it is, by making this fictional friend your significant other, and creating some kind of facetious situation in which your relationship will end if you don't respond to said message... but you get the idea.

      It's your choice. But I get very few spam messages in my inbox, and I don't use a catch-all. I have SpamAssassin updating itself automatically by a cron job, and that works pretty well.

      --
      If you believe everything you read, you'd better not read. - Japanese proverb
    10. Re:A trickle?! by Intron · · Score: 3, Interesting

      Barracuda knows about the problem and gives out instructions on how to turn it off. They deliberately set the default to bounce spam to innocent victims because it is free advertising.

      --
      Intron: the portion of DNA which expresses nothing useful.
    11. Re:A trickle?! by Mr.+Slippery · · Score: 2, Interesting

      If everyone was publishing SPF-records and enforcing them, the problem would go away.

      ...and new problems would arise, because SPF is fundamentally flawed.

      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
    12. Re:A trickle?! by sheddd · · Score: 2, Informative

      SPF also breaks email forwarding; that's why I don't use it.
      Reference

    13. Re:A trickle?! by raddan · · Score: 2, Insightful

      Thing is-- in order to solve these problems with SMTP, we simply need to break backward compatibility. It's the fact that SMTP continues to allow a lowest-common-denominator kind of communication that enables people to abuse email. The next standard should use mutual authentication to prevent spoofing (maybe ala MIT's PGP key repository), encryption to prevent hijacking (and evesdropping), and all of the other tricks employed by modern network protocols to keep them working properly. I don't think incremental improvements to SMTP will ever solve SMTP's shortcomings, as long as people need to be able to receive email from any old non-compliant sender.

    14. Re:A trickle?! by MBGMorden · · Score: 2, Insightful

      Eh, not so, unfortunately.

      Sendmail has a drop-dead simple way of setting up "slave" mail servers in case the primary is down, an option that's commonly used for backup mail relaying. It's part of the official Sendmail documentation and so is very unlikely to "go away". And, when this is enabled, there is no address verification "before the connection between the two servers close[s].".

      So, good luck with enforcing your ideas on how the world should work! I'll not pretend to know how sendmail works as I admin a Postfix system, but why wouldn't any and all backup servers do address verification? For my systems they all update their list of valid addresses against an LDAP server as a cron job. Doesn't matter which server takes a message in - address verification works on all of them.

      It's just plain stupid for the receiving server to generate a bounce. EVER. Once that connection is closed all you have to go by to generate a bounce is who the message said it's from. That can't be trusted, and if you bounce to it you're contributing to the backscatter problem and your mail server/domain will quite likely end up on a blacklist. If you're going to configure you're mail system such that it accepts a message with no recipient verification (and I refuse to believe sendmail can't be configured to do this properly), then you shouldn't bother bouncing at all.
      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    15. Re:A trickle?! by Sosarian · · Score: 2, Informative

      Except when you're subscribed to a Google group, and then the spammer opens a gmail account and spams the group, no filtering appears to occur.

      One of the ways that I get spam these days.

    16. Re:A trickle?! by jabuzz · · Score: 2, Interesting

      Having been the victim of spam backscatter on several occasions in the last five years, it occurred to me some years ago, the solution to bounce issues was to insert random ID into each email as a header. Then track these against the domain they where sent to. Only bounces from matching domains, that contained the magic ID would ever get delivered.

  2. same wine, old bottle by MollyB · · Score: 5, Informative

    This story was preceded less than a month ago:
    https://tech.slashdot.org/article.pl?sid=08/04/08/2258246

    I had a bunch of these back then, now they are happening again. Here is some information about the subject.
    http://spamlinks.net/prevent-secure-backscatter.htm

    You should only get NDRs from your own ISP, as I undestand it. The other mail admins are being fooled by your spoofed return address, and should know better.

    1. Re:same wine, old bottle by KinkyClown · · Score: 5, Funny

      This story was preceded less than a month ago: https://tech.slashdot.org/article.pl?sid=08/04/08/2258246 No this message is a backscatter automated post so technically it's not a dupe.
  3. Where's the news? by dotancohen · · Score: 4, Informative

    Where's the news here? I've been getting these for years. It's so bad that I filter bounce messages to a separate account on the server to download and review at the end of the week. I get almost as much backscatter as spam, both over 1000 messages a week.

    --
    It is dangerous to be right when the government is wrong.
    1. Re:Where's the news? by dotancohen · · Score: 2, Interesting

      Depends. I can start keeping count if you want, but anywhere from 800-5000 backscatters would not surprise me in any given week. That, plus 1200-7000 spam messages a week.

      I now have four filter mechanisms at work:
      1) All my contacts get a unique email address. Something along the lines of your-name@my-server.com
      2) Spamassasin on the server.
      3) Thunderbird's standard junk mail filter on the client.
      4) Whitelist addresses of known contacts to my "whitelist" folder.

      I see maybe 10-20 spam messages a day in my inbox, and the only time I get spam in my whitelist box is when a contact of mine is irresponsible with my address. I then change the address, scold the contact, and give him a new address until next time. I could not do this without the terrific Virtual Identities Thunderbird extension, which remembers which addresses I use to email each contact:
      https://addons.mozilla.org/en-US/thunderbird/addon/594

      The Inbox gets about 10-20 spams a day, the Tbird junk mail gets around 200 I think, and about once a week or three I grep the spamassasin folder on the server for anything interesting.

      Spam costs me money, bandwidth, and time away from my studies, work, and family. Spam is the modern Chinese water tourture: one drop does nothing, but drop after drop my life is being eroded. Not just online life, mind you, but real life as the internet is no less important to everyday life than the telephone is today.
      http://what-is-what.com/what_is/spam.html

      --
      It is dangerous to be right when the government is wrong.
  4. Re:De-standardize, and make it worthwhile. by erikina · · Score: 5, Interesting

    Ugh, care to elaborate? Anyway, I think the solution is simple. Just publish a giant list of all mail servers not configured properly. It wouldn't be hard to write a script, to verify if a domain is configured or not. It would function as a name and shame list. But more than that, all spammers would harvest from it, and absolutely smash the listed servers until they were forced to configure them properly.

  5. Please Try Again Spammer Dickwads by pandrijeczko · · Score: 4, Interesting
    Nope, you're just getting a little backscatter

    Nope, I'm not getting anything - procmail on my honeytrap spam email account sees it and stops it with a few simple filters

    So please try harder, spammers, or go and get extensions to your obviously miniscule penises so you no longer need to take you inadequacies out on the rest of the world.

    --
    Gentoo Linux - another day, another USE flag.
    1. Re:Please Try Again Spammer Dickwads by T-Bone-T · · Score: 3, Insightful

      You say you don't get any but then explain that it gets filtered, meaning you DO get some but you don't see it. Those are mutually exclusive. You can't not get it and filter it, otherwise there wouldn't be anything to filter.

  6. Easy filtering solution by Richard+W.M.+Jones · · Score: 5, Interesting

    There's an easy way to filter out backscatter while preserving bounce messages that you care about (ie. ones about email that you actually sent):

    1. Add your own custom header to all your outgoing emails. Doesn't matter what it is, but it should be unique, eg. 'X-Really-From-Richard-Jones: xsomesecretx'

    2. MTAs include the original headers in bounce messages, so discard bounce messages which don't contain your custom header.

    You can even be smart and sign the header based on the content of the email using a private key, which would make it unforgeable, but at the moment you don't need to do that.

    Rich.

    1. Re:Easy filtering solution by gbjbaanb · · Score: 2

      interesting.. now, how do I do that in Thunderbird?

      It may be slightly redundant though, all those emails bounced back at me are ones that are obviously spam - otherwise the recipient's spam filter wouldn't be bouncing them to me, and so you'd expect my spam filters to detect and delete them without any intervention on my part.

    2. Re:Easy filtering solution by djmurdoch · · Score: 5, Informative

      how do I do that in Thunderbird? Set the custom headers preference.
    3. Re:Easy filtering solution by rjames13 · · Score: 5, Informative

      Go into Preferences->Advanced Tab and click Config Editor Button.

      Alter the setting
      mail.identity.default.headers
      to include the string header1
      note header1 is just a label
      then add a new string called
      mail.identity.id1.header.header1
      Set the value of that to your X-line

      From now on all mail sent from Identity 1 will have that header on it.

      To create a filter based on that. Obtain an email with that header. Find a clickable link in the header and right click and select create filter from message.

      At first from the drop down box you can't select that X-line so you need to go to the bottom and click customise. You can put that header in there. Now you can create a filter from it.

    4. Re:Easy filtering solution by guruevi · · Score: 4, Informative

      You know, I have a digital certificate that does that for me. It automatically signs my e-mail and 'smart' filters and e-mail clients know that non-signed e-mail from me is not to be trusted as much.

      Get your free personal certificate and if 2 people have certificates, e-mail gets encrypted between you! There are a number of providers that give them.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    5. Re:Easy filtering solution by MaufTarkie · · Score: 2, Informative

      MTAs include the original headers in bounce messages, so discard bounce messages which don't contain your custom header.
      Not all MTAs. Exchange doesn't, for example. Maybe it's been fixed in Exchange 2007, but I haven't upgraded to that yet.
      --
      Without you I'm one step closer to happiness without violence.
    6. Re:Easy filtering solution by nuzak · · Score: 2, Informative

      Exchange 2007 does include headers when using the SMTP transport. It's been pretty well-behaved in that area since 2005 or so.

      --
      Done with slashdot, done with nerds, getting a life.
  7. Why is this only getting noticed now? by gsslay · · Score: 5, Informative

    I must have read at least 3 news stories about backscatter in the last week. Why is this only getting attention now when it's been a problem for years? Is it just because someone has coined a word for it?

    I can remember years back when some spammer decided to use my domain name in their spam run. Hundreds of bounced emails every day and I cursed everyone of the dumb mail servers that mailed them; complete with original html email, images and any other crappy attachment. ("Hundreds" may be small potatoes these days, but they were a big deal at the time.) Just the very idea that spammers would supply a genuine reply address seemed so incredibly stupid, yet there they were; dozens of carefully worded variants of the same "naughty spammer, don't email me" reply. I could just see some smug sysadmin configuring their system with this badly thought-out garbage, thinking "ha! that'll show them!"

    None of my mail servers since then have ever bounced spam or mis-addressed emails.

    1. Re:Why is this only getting noticed now? by statemachine · · Score: 2, Informative

      While it is rare considering the volume of e-mail I receive, I've noticed backscatter is gradually increasing. More and more admins are just installing anti-spam/anti-virus devices without learning which options to enable or disable.

      so as long as your MTA is not allowing emails to arrive to nonexistant users
      I wholeheartedly agree, but SPF won't even allow it to get this far. Why should clueless admins expect me to pick up their slack?

    2. Re:Why is this only getting noticed now? by Tony+Hoyle · · Score: 2, Informative

      Unfortunately so few ISPs support SPF it's not reliable. I've published SPF records for years on all my domains.. OTOH for incoming it merely gets a spam score - when SPF is used it is alas sometimes misconfigured so bouncing on it has too many false positives.

  8. clicking next ? youve been splogged by Anonymous Coward · · Score: 2, Interesting


    1280px wide layout but the column with the actual content in is only 200px the other 1080px are dedicated to adverts and sponsors

    i think that computerworld site is a classic example of a site that cares nothing for its readers (like spam) and is only a means to an end, when a site has more space dedicated to advertising than content you know you've hit a spam site

    funny how they are telling us about spam while promoting more adverts on a single page than a spam message has

  9. What's new about this? by Anonymous Coward · · Score: 2, Interesting

    I lost my "email for life" account (randeg at alum.rpi.edu) nearly five years ago because of backscatter. I got a lot of it because that address appeared in-the-clear in libpng and zlib documentation. The people at RPI did not understand the backscatter phenomenon, and I assume they are still getting plenty of it.

    1. Re:What's new about this? by statemachine · · Score: 2, Interesting

      Eternal September.

      Sure, I once got angry at people who sent me spam and bounced it back to the sender with a nastygram. But that was 1995. There wasn't SPF, and there weren't content filters. And most installations were open relays on Sendmail. Administering e-mail was simply giving someone a home directory and pine.

      Nowadays, the e-mail administrators are the biggest enablers. If they just checked SPF records and stopped automated bounces after a content filter determines it's spam.... It's also up to the admin to educate their users. But, there will always be clueless new admins and new users.

  10. "legitimate?" by Michael+Hunt · · Score: 4, Informative

    As a 9-year veteran of the anti-spam industry (with experience within the regulator, although I've left that behind me now and work in telecoms,) it's a REAL stretch for anybody inside the IT industry to take these kinds of comments seriously.

    Anybody who says that 'legitimate' mailservers are sending backscatter instead of 5xx-ing the message in transit is wrong. Mailservers which send backscatter are NOT legitimate, EOL.

    - A pissed off mail admin.

    1. Re:"legitimate?" by Anonymous Coward · · Score: 2, Funny

      Airport Announcer: "Mike Hunt? White Courtesy Telephone, please. Mike Hunt..."

      Parents had a sense of humor?

    2. Re:"legitimate?" by mlts · · Score: 2, Informative

      Agreed. Microsoft Exchange 2007, out of the box, does not bounce messages it gets. It either gives an error code and refuses to process the message, or it accepts it. An Exchange admin can configure rules for messages to bounce (say someone is trying to carbon copy multiple internal company distribution lists), but its nowhere near the default settings.

      I wonder if backscatter has been used as a threat for extortion sometimes. A few years back, I was seeing spammers E-mail people who owned domains threatening to use their email address as the From: header for subsequent spam if they didn't pay some thousands of dollars, then later on (days/weeks), backscatter would start hitting that username. One of my addresses that I used to use for years got hit by so much backscatter that I eventually just added a whitelist, added in a ruleset with password that would autoforward anything that had that word in the subject or body, and had procmail just dump everything else.

    3. Re:"legitimate?" by Michael+Hunt · · Score: 3, Informative

      If Aunt Tillie sends me a message (forwarded from Betty, her next door neighbour, which was in turn forwarded from her nephew Boris, who goes to school in another city) which just happens to look like spam (who knows, maybe Boris is telling an amusing anecdote about how one of his friends stumbled across some h3rb4|_ v!agr4 or something,) I'm going to look like a fair dick if the message gets dropped on the floor and Aunt Tillie doesn't at least get notified that the message got eaten.

      The 5xx range of status codes exists for this (and other) reasons, there's no reason NOT to use them (by performing content verification inline and either 2xx-ing or 5xx-ing the message between "." and "QUIT".)

    4. Re:"legitimate?" by Palinchron · · Score: 2, Interesting

      So what is the proper response if Aunt Tillie forwarded the mail to both me and my brother (both of who have a mailbox on the same server) in the situation that I want my spam dropped whereas my brother wants his spam delivered for manual checking?

      There will be a single mail with two recipients, one who doesn't want the mail and one who does. Should I 5xx the mail (even though my brother wants to receive it) or should I 2xx it and drop my copy silently? AFAIK, there's nothing in between.

      --
      The lesson here is that a sufficiently large corporation is indistinguishable from government. --ultranova
    5. Re:"legitimate?" by miles+zarathustra · · Score: 2, Interesting

      Here's a simple way to eliminate 80% of backscatter:

      Ban qmail from the internet!!

      The stock version doesn't check for validity until after the connection with the SMTP server has broken. Then it obediently sends the bounce to the reply-to address. Yuck!

  11. Re:For fsck's sake by Mattsson · · Score: 2, Insightful

    Start spreading the word:
    "Anyone who sends spam is a terrorist!"
    Add random bogus reason, like "spam finances terrorism" and tag a "think of the children" on at the end.

    Sooner or later, someone in power is bound to fall for it.

    --
    /.Mattsson - My native language is not English, so please don't whine over linguistic errors. (That's lame anyway...)
  12. SPF + !SRS! by spottedkangaroo · · Score: 3, Interesting

    It seems like the solution to "backscatter" has been around for quite a few years (SRS). I'm surprised how few of the commercially available anti-spam solutions use or interpret it.

    At my company, we just looked at Barracuda (PoS), Pineapp, St. Bernards ePrism, MX Force, Postini, and some other things. None of them understand SRS and only a few of the tech contacts had even heard of it. Sad Sad. But they all seem to have hand-rolled "backscatter" protection that partially works.

    It seems like everyone has an SPF record these days. But it feels like relatively few actually check them and almost nobody goes the full distance and uses SRS.

    --
    Imagine if you weren't allowed to use roads because a bus company complained about your driving 3 times. --skunkpussy
    1. Re:SPF + !SRS! by spydir31 · · Score: 3, Insightful

      Here's the solution to backscatter:

      1. only relay authorized messages
      2. reject as soon as possible. no bounces.
      3. do not send out virus warnings, spam warnings, challenge-response requests
  13. Re:De-standardize, and make it worthwhile. by Anonymous Coward · · Score: 2, Funny

    MY JEWELER COULD NOT TELL
    IT WAS NOT A REAL ROLEX!

    More information how to buy an AAA+ quality replica!

  14. Re:De-standardize, and make it worthwhile. by Badanov · · Score: 5, Insightful
    My guess is you either don't write spam header filters, or you hate it so much you're trying to find an easier solution.

    Helluvua lot of mail servers out there not configured "properly." I can't block some mail even from "legitimate" mail servers because they are not configured well enough some of my spam rules don't pick them up, so how would a "list" fix that?

    As it is, the lists from the anti spam houses work very little. There are so many zombie mail servers out there, I guess, no one can really effectively police these things except through spam filters. And Google are the only folks who can afford a full time staff writing spam filter rules.

    Any more properly used to mean not an open relay; now it can can mean not in the same network segment that does have spamming email servers. Lists just add to the insanity and often punish legitimate mail servers.

    --
    Dawn of the Dead
  15. Re:Implement at MTA, not MUA by Richard+W.M.+Jones · · Score: 2, Informative

    Unless you like playing around with your user's machines a lot, you should better implement that at the MTA level and configure your mail server(s) so that they include the header.

    Sure ...

    Or you could just use SPF, which basically does the same thing, only more elegantly.

    SPF doesn't do the same thing at all. It relies on the receiver MTA to do something about the non-matching SPF records, which evidently many don't (or at least, I've got proper SPF records, but still get huge amounts of backscatter spam).

    Rich.

  16. Extension? by dreamchaser · · Score: 4, Funny

    "go and get extensions to your obviously miniscule penises "

    I think one of their products can help them with that.

  17. Postfix has a solution to this by AftanGustur · · Score: 3, Informative
    See here http://www.postfix.org/BACKSCATTER_README.html

    The trick is to use the "header_checks" and "body_checks" to look for signs of the email having being sent out from your email server in the first place.

    --
    echo '[q]sa[ln0=aln80~Psnlbx]16isb572CCB9AE9DB03273snlbxq' |dc
  18. Re:De-standardize, and make it worthwhile. by smittyoneeach · · Score: 3, Funny

    Just publish a giant list of all mail servers not configured properly.
    And then I manipulate this list to effect a soft kill on my competitor. If Acme Widgets has an apparently bad email server, who will do business with them?
    Think Machiavelli.
    --
    Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
  19. I've been getting "backscatter" for years... by Panaqqa · · Score: 3, Insightful

    It used to really bug me, that someone was sending out spam and using my legitimate email address in the From, Return-path and Envelope-from headers. I began filtering out the "Spam received from YOU" type headers years ago. But what still bugs me about this is those people who set their systems up to add me to some domain based rather than IP address based block list based on these faked headers. For more than a year I have been unable to successfully send email to my insurance company due directly to this issue.

    Then again, I have never regarded email as a reliable method of communication. Everything truly important goes with a read receipt request and if I don't receive one then I phone or send snail mail. I continue to be amazed by the number of screwups I continue to hear about where someone says "I never got [such and such] email."

    1. Re:I've been getting "backscatter" for years... by jimicus · · Score: 2, Interesting

      Then again, I have never regarded email as a reliable method of communication. Everything truly important goes with a read receipt request and if I don't receive one then I phone or send snail mail. I continue to be amazed by the number of screwups I continue to hear about where someone says "I never got [such and such] email." As an admin, let me assure you that no (competent) email administrator has email randomly disappearing into the Magical Land of the Email Fairies.

      I have had more people than I care to remember come to me complaining that "X says they sent me an email and I never received it, can you look into it?". Every single time I have been able to tell them exactly what happened. 8 times out of 10 the email's sat in their Inbox and they just have such a cluttered inbox that they can never find anything. (The other 2 times it's an internal mail that the sender sent to a number of people, but the complaining recipient isn't one of them).
    2. Re:I've been getting "backscatter" for years... by Panaqqa · · Score: 3, Insightful

      I did not mean to suggest that a competent admin would ever lose legitimate email. The problem comes in many forms, but the biggest culprit is anti-spam filters. These days it seems that everybody and their cousin wants to spam filter your email. ISPs arbitrarily apply such filters to their users accounts, often without any notification. Hosting providers and domain registrars often do the same. System admins, under pressure from management, put in place imperfect solutions and compound the issue by misconfiguration. I employ some network admins myself to help clients with server problems. The number of times I have seen a program such as "Spam Assassin" set to an incredibly aggressive setting AND to delete flagged mail without it ever hitting an inbox is surprising. I have one client right now that has not been able to email their parent company for over 6 weeks. Their messages blackhole. And it is not as if the parent is unsophisticated: they are in the financial sector and employ 17,000 people. And of course nobody in their IT department will admit that any email is being blackholed.

      I personally am one of those who would like to see a new email protocol built from scratch with the spam problem as foremost consideration in the design process. I have a dislike for anything in IT that only "works most of the time", and that's where email has been for quite a while now.

      My 2 cents. Another 2 cents that is.

    3. Re:I've been getting "backscatter" for years... by mr100percent · · Score: 3, Interesting

      I wonder if you can sue them for infringing on your copywritten email address...

  20. Not "legitimate" mailservers by geminidomino · · Score: 2, Insightful

    If an MTA is sending backscatter, it is not legitimate, it is broken. The MTA should NOT be looking at the FROM header to determine where the error goes. Report 5xx during the transaction, sending MTA is responsible for routing it to the associated address.

    Any MTA I get backscatter from goes right into my local incompetent.dnsbl zone.

  21. Re:De-standardize, and make it worthwhile. by KillerBob · · Score: 4, Interesting
    You're talking about CAPTCHA.... most CAPTCHA algorithms have been compromised. Also, most forums that actually use it have a working e-mail address listed on the CAPTCHA page, asking people to e-mail the admins if they have problems with it. I've created accounts manually on the forums I administer, for people who have problems with CAPTCHA.

    One of the main reasons forums don't get hit by spammers is because the admin staff knows what they're doing. They lock down threads, respond quickly, and keep the software up to date. Temporary bans, and permanent bans... You also need a working e-mail address in order to register, which blocks an awful lot of spam. Finally, there's over 150 domains on the banlist for my forums... some of the most popularly used (by spammers) freebie e-mail accounts, like mail.ru.

    Oh... and it helps to have a robots.txt file. Mine looks like this:

    User-agent: *
    Disallow: /


    The forums are served up from a subdomain... the actual site shows up in search engines, but having the separate domain with robots.txt helps keep the forums off the search engines. If they don't know you're there, then they can't spam you. :)
    --
    If you believe everything you read, you'd better not read. - Japanese proverb
  22. Re:De-standardize, and make it worthwhile. by Rufty · · Score: 2, Funny

    Much easier to write a list of mail servers which are configured properly. At 66 lines per page, I'd reckon on about 5 sheets.

    --
    Red to red, black to black. Switch it on, but stand well back.
  23. Same old, same old by Grand+Facade · · Score: 2, Funny

    Computer World trying to get street cred by re-hashing old and moldy.

    Nothing new here, move along.

    --
    Rick B.
  24. The solution is called Watermarking by hipsterdufus · · Score: 2, Informative

    MailScanner, which ships with Fedora, includes a feature called watermarking. Like those that have already posted, it works by creating a custom header with a secret key that is used to add a quick little seemingly random text and puts it in the header. If mail is coming from a bounceback, MailScanner checks the message for a match on the header. If it doesn't see one, then you can have it act based on that scenario. After turning this on, I get zero bounceback/scatterback emails into my Inbox. A perfectly elegant solution that works well and is easy to implement.

  25. Re:De-standardize, and make it worthwhile. by Dark_Gravity · · Score: 2, Informative

    Just publish a giant list of all mail servers not configured properly.

    It exists. See http://www.backscatterer.org/

  26. Re:De-standardize, and make it worthwhile. by FatdogHaiku · · Score: 5, Interesting

    How about we change the delivery method. Instead of an email being sent to me and sitting on my server or service waiting for me to sort it, you send me the headers for the sender, subject, size, date, and attachment status while the message and attachments sit on YOUR server until I chose to pick it up or it expires. The reduction in bandwidth should pay for the increase in storage, and the spammers would have to leave their message sitting on a machine somewhere waiting for me to pick it up (hint, not gonna happen).
    1. No servers flooding the net with messages.
    2. Easily identifiable spam sources, making bot-nets less useful.
    3. Reduced bandwidth as the system replaces the old one.
    4. Allow email clients and webmail services to be configured retrieve every message for the few numb nuts that don't/won't get it.
    5. Profit (via reduced long term cost).
    Just spitballing...

    --
    You have the right to remain sentient. If you give up the right to remain sentient, you will be elected to public office
  27. Re:De-standardize, and make it worthwhile. by PRC+Banker · · Score: 3, Interesting

    A nice trick is to put a no-follow link in robots.txt and have a well linked but no-follow (and to humans, obscured) page that when accessed denies that IP from getting anything from the site for a certain amount of time.

    --
    Oh.
  28. Why do people send spam to me? (seriously) by Cedric+Tsui · · Score: 2, Insightful

    I've asked this question in Slashdot before, but I've never gotten a satisfactory answer.

    There are 7633 messages in my gmail spam folder. Now let's suppose I'm new to the internet, and I read spam message #1. Do I want Viagra? No thanks. Message #2, still don't want Viagra. #3 no thanks, I'm fine.

    Well, I didn't buy that stuff the first 7633 times you asked me THIS MONTH, but maybe if you ask me REALLY nicely with a few misspellings just once more, then I'll cave into my male inadequacies and buy prescription medicine from a sketchy online source.

    Now I'm going to pretend I'm a spammer. I want lots of money. What benefit is there to me to send a single address more than say... 5 messages? (not per month. EVER) If it didn't make it through the filters the first time, it won't the 800th time, and the more messages I send, the more likely my recipients will learn to evade them. More importantly, a jaded audience won't be receptive to buy.

    I can imagine that the newer scams could be useful. Like the ones pretending to be your bank. I've only received a few of those, and it took some thinking to realize that the facts didn't add up. But the normal viagra spam should only be useful in the very limited cases where a brand new user (8 years old?) who hasn't been exposed to it ever before reads one of the first messages and decided that it's a worthwhile endeavour.

    My hypothesis are:
    1) Spam is not used in the effort of making money, but as a way of crippling the internet for sport.
    OR
    2) The majority of spam is sent by poor, hungry and stupid script kiddies who are as of now still poor, hungry and stupid.

    1. Re:Why do people send spam to me? (seriously) by WGR · · Score: 3, Informative

      Now I'm going to pretend I'm a spammer. I want lots of money. What benefit is there to me to send a single address more than say... 5 messages? (not per month. EVER) If it didn't make it through the filters the first time, it won't the 800th time, and the more messages I send, the more likely my recipients will learn to evade them. More importantly, a jaded audience won't be receptive to buy. Because spammers get paid by number of messages sent, not return on messages.
    2. Re:Why do people send spam to me? (seriously) by chromatic · · Score: 2, Insightful

      Someone has to be paying them and getting a return.

      Someone has to be paying them anticipating getting a return.

  29. We have been seeing this problem ALOT lately. by ubercaff · · Score: 2, Interesting

    We have noticed a DRAMATIC increase in backscatter over the last month or so. It has forced us to configure our E-mail systems to automatically flag NDR's as SPAM and quarantine them. I cant wait until the next new method of spam shows up.

  30. Re:De-standardize, and make it worthwhile. by FatdogHaiku · · Score: 4, Interesting

    Problems:

    1. Only works for obvious spam. For non-obvious spam it means the user has to download it - which notifies the spammer of a known-good address. That means more spam. (Right now images do this, but images can be disabled while preserving the text.)

    2. They'll just advertise in the subject line. Perhaps easier to filter, but seems like a losing battle to me.

    3. How do you authenticate?

    4. Allows people to associate an email address with an IP even if that IP/address never sends them email.

    5. Completely fails to account for offline/IMAP use.

    Some of this can be mitigated by having the receiving server fetch the mail when the client requests it, but that adds more problems.

    1. I'm pretty much whitelisting by hand now, If I don't know you, I don't care what you put in the subject line, your stuff is gone.

    2. Set a size limit on all the headers, no hex or encoding, plain text and straight IP addresses for the server holding the mail.

    3. Their server sends me a key to pick up the message (a header I forgot), if a server sees the same key a thousand times in a minute or two... hmmmm...

    4. Works both ways: Gmail Warning, The message you are about to retrieve is located on a server KNOWN to send spam... Continue?

    5. If your offline you are pretty much working with the mail you already downloaded, right?

    I'm not saying I have a perfect answer, but there are plenty of people that can figure it out, just like other ideas have been brought to fruition on the web, by cooperation of parties that have a mutual interest... and on this topic, it a BIG group and they have the brain power and bucks to make it work without rattling to many cages.

    The point is to reverse it so that the abusers are left holding the bag, botted machines are quickly identified (and hopefully cleaned), and the free ride stops with the death of standard SMTP servers.

    All I can offer is my idea of a starting point...

    --
    You have the right to remain sentient. If you give up the right to remain sentient, you will be elected to public office
  31. Re:De-standardize, and make it worthwhile. by raddan · · Score: 2, Interesting

    I think you are misunderstanding the poster. The point is-- do not accept nondelivery (aka "bounce") messages from senders with misconfigured SMTP relays. This would be very easy to implement: bounce senders always set the "MAIL FROM" field to "[less than][greater than]". So if you receive an email from "[less than][greater than]", check it against the list. If it's from a misconfigured server, drop it.

    This is one area where greylisting (taking advantage of the SMTP protocol to implement some primitive challenge-response) does not work, because MTAs involved in backscatter are indeed real SMTP servers.

    BTW, interpret the "[less than][greater than]" as the actual angle braces. Stupid /. filter.

  32. well if your feeling like having fun.. by tempest69 · · Score: 3, Interesting
    The return mail for spammers is an auto-reply. so feed it another spammers return mail..

    wait for infinite loop to finish..

    repeat as needed.

    Storm

  33. Re:Extreme Backscatter by nuzak · · Score: 2, Informative

    > Ended up installing a barracuda

    You better have changed the default settings, or you just added to the backscatter problem.

    --
    Done with slashdot, done with nerds, getting a life.
  34. Re:"legitimate?" Yeah, like Yahoo? by SpammersAreScum · · Score: 2, Interesting

    I suppose this qualifies as a mis-directed 5xx rather than backscatter, but... Exactly a year ago, coincidentally, I received "failure delivery" bounces from a Yahoo.com server, for email I never sent, apparently because the actual sender put my corporate email address in the Return-Path! You'd think Yahoo'd know better.

  35. gmail aliasii for spam detection by QuestionsNotAnswers · · Score: 2, Informative

    Gmail makes it easy to create multiple aliasii (and to send from those aliasii I think).

    Append a plus followed by a word, and it resolves to the name before the plus. e.g. happypenguin+amazon@gmail.com goes to happypenguin@gmail.com account. Or use dots in your email address and the gmail address resolves to your account without dots e.g. ha.ppy.pen.guin@gmail.com goes to happypenguin@gmail.com account

    You can then easily create a spam filter if an address is snarfed by a spammer.

    This article says it better: http://somegirlwitha.com/2008/04/17/the-dot-plus-and-googlemail-gmail-hacks/

    --
    Happy moony