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AVG Backs Down From Flooding the Internet

Simon Wright writes "As a website that is featured heavily in many Google Australia search results, Whirlpool (Australia's largest technology forum) has been particularly affected by AVG's LinkScanner. We've seen a traffic increase as much as 12 hits per second from these bots. So we've actively and loudly campaigned against this move by AVG, encouraging all users of AVG 8.0 to uninstall the product. The discussion starts here. And AVG's backing down is posted here." From that URL:"'As promised, I am letting you know that the latest update for AVG Free edition has addressed and rectified the issue that [Whirlpool] have brought to our attention. This update has now been released to users and has also been built into the latest installation package for AVG Free.' — Peter Cameron, Managing Director, AVG Australia."

82 of 297 comments (clear)

  1. Are you sure? by Frosty+Piss · · Score: 2, Interesting

    Can it be shown that they have stopped doing this accross the board? Or only for the "high rollers"? It wouldn't surprise me if such a bunch of assholes as these only "whitelist" people that can sue them.

    --
    If you want news from today, you have to come back tomorrow.
    1. Re:Are you sure? by Anonymous Coward · · Score: 5, Informative

      See: http://forums.whirlpool.net.au/forum-replies.cfm?t=1007329&p=13#r256

      The fix has been independently tested.

      Cheers WTW

    2. Re:Are you sure? by Anonymous Coward · · Score: 3, Insightful

      One could always just turn the link scanner off. It requires the clicking of a button, if thats not to hard?

    3. Re:Are you sure? by Heembo · · Score: 4, Insightful

      The problem is no so much the consumer experience... (although consumers experience was changed significantly as web searching became a lot more resource intensive).

      The problem is that the link scanning featured caused a great deal of traffic to sites - even sites that consumers did not visit. That's not cool.

      --
      Horns are really just a broken halo.
    4. Re:Are you sure? by 1u3hr · · Score: 3, Insightful
      By visiting those links for you automaticallly, doesn't it give you a higher level of privacy?

      It would be quite convenient if one could just piss in any doorway when the need arose. We don't do it (most of us) because it is antisocial.

      Accessing every webpage you see a link to multiplies the bandwidth you use by at least an order of magnitude.

    5. Re:Are you sure? by srh2o · · Score: 5, Insightful

      They weren't an optional part of the install unless you used avg_free_stf_*.exe /REMOVE_FEATURE fea_AVG_SafeSurf /REMOVE_FEATURE fea_AVG_SafeSearch As far as I could tell even selecting custom installation in the default didn't give you an easy way to disable link scanner. Disabling it from the AVG menu didn't actually stop link scanner from loading and running in the background. It also had the side affect of putting up a warning icon and a messages that said your computer may be unsafe or some such nonsense. In this case I think a bit of condemnation towards AVG was richly deserved and hardly a knee jerk reaction. And actually they did try to crash the internet. That's what the uproar was all about.

    6. Re:Are you sure? by dstar · · Score: 2, Interesting

      Its not like they out and out tried to crash the internet or steal all our credit card numbers.

      Actually, that's _exactly_ what they did. For a site which shows up at the _bottom_ of a google search page, they went from a small fraction of people clicking their link (maybe 1/10?) to _every single person_ doing so, at least if they had AVG installed. So, depending on the percentage of people who search for that term who have AVG, your bandwidth usage could go up by a factor of ten -- and this doesn't apply just to one link on the page, but to every link.

      This was a bad idea, and anyone who actually thought about it would have realized that. By definition, AVG with linkscanner is _NOT_ a 'fine product', it's a DDOS generator.

    7. Re:Are you sure? by Sique · · Score: 4, Insightful

      Because the idea itself is flawed. Normally you visit only a minuscle part of the links your browser shows you. LinkScanner follows all of those links even when you never planned to visit them.

      --
      .sig: Sique *sigh*
    8. Re:Are you sure? by jonbryce · · Score: 4, Insightful

      It could be a lot more than tenfold.

      For example, the first link in Google for "wine" is for a program that lets you run windows software in other operating systems, and no 3 is the wikipedia entry about it. The rest of the links are about alcoholic drinks.

      Most people outside of slashdot are going to be interested in the alcoholic drink links, but if they have AVG installed, they will be "visiting" winehq.org as well, even though they probably already have windows and the wine program will be completely useless for them.

    9. Re:Are you sure? by Martin+Blank · · Score: 5, Insightful

      Aside from the problem with increased traffic for webmasters to deal with, if someone had found an exploit for AVG, many systems might have been compromised without the user actively visiting the exploiting sites, making it worse in some ways than an iframe-based exploit. If all it effectively takes is for a link to appear in the page, that adds danger to what was just inconsiderate behavior.

      --
      You can never go home again... but I guess you can shop there.
    10. Re:Are you sure? by Ihmhi · · Score: 2, Informative

      Right click on your AVG icon and click on "Open AVG User Interface". Right click on Linkscanner in Overview and click Open. Uncheck "Enable AVG Search-Shield (need web browser restart)". (You do not have to restart your browser to disable it.)

      Now click on Overview on the left to go back to the Overview screen. Right click on Linkscanner and select "Ignore component State". It's shut off and AVG won't whine at you for turning it off.

  2. Good Stuff! by IceDiver · · Score: 4, Insightful

    I was looking at alternatives to AVG because of this. Good to know I don't have to keep looking.

    1. Re:Good Stuff! by Frosty+Piss · · Score: 5, Insightful

      I was looking at alternatives to AVG because of this. Good to know I don't have to keep looking.

      Maybe you should keep looking. A company in the business that AVG is in should have seen this coming, what makes you think more of the same "quality" is not in the future? It shows a serious lack of foresight for a company that should have top-drawer management and programmers considering their business. Frankly, this kind of crap reflects badly on what consumers should assume for the quality of their product.

      --
      If you want news from today, you have to come back tomorrow.
    2. Re:Good Stuff! by XaXXon · · Score: 3, Insightful

      You might want to keep looking. Companies that do this kind of thing once don't usually stop at 1.

    3. Re:Good Stuff! by shellbeach · · Score: 4, Insightful

      I was looking at alternatives to AVG because of this. Good to know I don't have to keep looking.

      If you have a look at the Whirlpool page, you'll see that every page in the forum is headed by an orange banner, that not only references the AVG problem and suggests users uninstall the software, but also recommends and has direct links to "superior alternatives" such as Avast and Avira.

      I can't think of a better way to quickly change a company's mind than this sort of strategy :)

    4. Re:Good Stuff! by rbochan · · Score: 4, Interesting

      Maybe you should keep looking.

      I don't disagree. Version 8 of their product is the most bloated thing I've seen in ages. Almost moreso than the consumer Norton/McAffee stuff. And to top it off, it's so naggy it's ridiculous.

      --
      ...Rob
      The American Dream isn't an SUV and a house in the suburbs; it's Don't Tread On Me.
    5. Re:Good Stuff! by hairyfeet · · Score: 5, Insightful

      That is why after using AVG for years I switched to Avast. The whole point of AVG was that it WASN'T all bloaty and full of extra crap like Norton. Now they are just as slow,just as sluggish,and just as irritating. Oh and for the user that says turn it off? I don't know that it is still the case as I switched to Avast,but AVG would scream that it wasn't working if you disabled the bloat. So you would have to check the stupid thing because you had no idea if it really wasn't working because of an error,or if it was just bitching because you had turned off linkscanner. Anyway that is my 02c,YMMV

      --
      ACs don't waste your time replying, your posts are never seen by me.
    6. Re:Good Stuff! by Anonymous Coward · · Score: 5, Insightful

      There are (or at least there were) other motives to dump AVG.

      1) I installed it - just once, long ago, and threw it out of the window as soon as I found out that it was adding a spam footer advertizing itself in each e-mail I sent. Didn't even try to find if that could be turned off: garbage belongs in the garbage bin, not on my PC, and certainly not in my outgoing mails without my knowledge.
      Don't know if they're still doing it, or if it's still on by default, and I'm not interested in finding out either.

      2) Visit the forum TFA links to, find the post by the guy who upgraded to Avast and immediately discovered a pile of bad stuff on his system that AVG had apparently missed. Instead of scanning sites you don't visit, it sounds like they'd better start doing something about the quality of the scan on those you DO visit.

      I'm sure #2 hasn't always been as bad as it sounds here. But protection is a process, not a goal, and it smells like they're lagging a bit behind right now.

    7. Re:Good Stuff! by Jurily · · Score: 4, Insightful

      AVG took a serious wrong turn somewhere. It used to be a no-questions-asked-use-me-please virus scanner of the highest quality. I used to recommend it to everyone. I used to start fixing my friends' computers by uninstalling the bloated virus scanners they had and installing AVG.

      Now they've gone corporate (for lack of a better term).

      Anyone know of an alternative to fill the role?

    8. Re:Good Stuff! by negRo_slim · · Score: 2, Informative

      Version 8 of their product is the most bloated thing I've seen in ages.

      Yeah utilizing 50MB of my 2GB system memory is an affront to all that I hold dear. A free program that has the audacity to work and has shown a consistent track record of reliability and performance! I'm writing my congressman asap.

      --
      On the Oregon Cost born and raised, On the beach is where I spent most of my days
    9. Re:Good Stuff! by troutsoup · · Score: 2, Informative

      http://avast.com/eng/avast_4_home.html

      been working great for me

      --
      -- troutsoup.com
    10. Re:Good Stuff! by cecom · · Score: 2, Informative

      Work computers ? You do know that Avira is free only for personal use, right ? :-)

      (The banners are indeed annoying, but I am assuming that they are not present in the paid-for version, and that is the only one that you can install on work computers)

  3. LinkScanner was unnecessary in the first place by DigitAl56K · · Score: 4, Interesting

    I fail to see what Grisoft ever thought LinkScanner would acheive above the scanners that are becoming common in competing products that simply intercept http and pop3 traffic as it comes over the network. To me it seemed unnecessary to actually fetch every single search result. It also would obviously interfere with web analytics, and is potentially a security risk to people using AVG, not in terms of desktop security, but in terms of your real-life personal security. For example, I recall a recent article where the FBI had arrested people merely for clicking links to a porn site they had set up. Are you really safe from such operations and the general tendency of Government agencies to monitor activity these days when your computer is in effect programmed to click links for you?

    I don't see information at the links in the summary of what changes were actually made to AVG now. Does anyone have details?

    1. Re:LinkScanner was unnecessary in the first place by KenMcM · · Score: 2, Interesting

      Although if it is widely known that software can click links for you; then using AVG should help to shield you and others from such already far-fetched charges based on the so-called evidence of your request for child pornography.

    2. Re:LinkScanner was unnecessary in the first place by PhrostyMcByte · · Score: 4, Interesting

      The only reason I could think of would be to reduce latency - scanning a page on demand probably incurs some noticable cost and if you can start a scan before the user clicks the link, you lower the perceived time to scan. But it definitely wasn't very friendly to servers.

    3. Re:LinkScanner was unnecessary in the first place by martin-boundary · · Score: 5, Funny

      I fail to see what Grisoft ever thought LinkScanner would acheive

      It turns out that LinkScanner was implemented in secret by two employees during odd hours, when all the other people had gone home(*). One of these employees, who likes to use the handle "pinky", was in charge of unit testing, while the second employee, who sometimes goes under the nickname "brain", actually designed the module.

      Investigations are ongoing, but preliminary questioning of the employees does suggest that LinkScanner's purpose was either to "take over the world", or possibly to "zort" a "narf-poit".

      (*) except for Norm, who didn't notice anything because he was busy looking for a misplaced stapler in another part of the building.

    4. Re:LinkScanner was unnecessary in the first place by Rogerborg · · Score: 5, Funny

      There's no need to be hypothetical. Anyone here have an unmodified AVG 8? Congratulations: you have just downloaded a page on how to home-brew all the most illegal drugs in the USA. Enjoy!

      --
      If you were blocking sigs, you wouldn't have to read this.
  4. Way to go! by djce · · Score: 5, Insightful

    The site complains to AVG that its load has increased, so in response in gets a /.ing. Nice!

    Anyway, the statement that "We've seen a traffic increase as much as 12 hits per second" is meaningless without knowing the overall traffic levels - for example, is +12/sec an increase of 100%, or an increase of 1%?. It's referred to as a "significant drain" on resources, but quoting one number without the other is pointless.

    1. Re:Way to go! by Anonymous Coward · · Score: 5, Informative

      Simon has state that the server normally deals with 50 queries / second.

      So 12 more / second is quite a bit of load.

      Cheers WTW

    2. Re:Way to go! by hankwang · · Score: 2, Informative

      It's referred to as a "significant drain" on resources, but quoting one number without the other is pointless.

      Well, I'm not sure how efficient Coldfusion is for handling large web forums, and how fast their database back-end is (16 million posts), but if each request takes 0.1 second of CPU time, it means it's enough traffic to keep a whole extra server busy. Approaching it differently: there are typically about 1000 users online, which open maybe one page per minute each. That means about 20 page requests per second during normal usage. Someone else mentioned 50 requests per second, but it's not clear whether that includes static content (images, CSS, javascript), while AVG only requests web pages. Database/script-driven pages take much more server resources than static content.

    3. Re:Way to go! by Now15 · · Score: 5, Informative

      The single web server that powers Whirlpool is typically handling 30 to 40 non-cached template requests per second. We've got over 15 gigabytes worth of user posts online, and receive hundreds of referrals from Google every minute.

      Given that it's running on a 4-year-old web server (in tandem with another 4-year-old MySQL box), I think ColdFusion is doing pretty well for itself.

      Cheers
      Simon Wright

      --

      Computers are useless: they can only give you answers. -- Pablo Picasso
    4. Re:Way to go! by Now15 · · Score: 4, Informative

      That's 40 requests per second to the web server, not the database. Actually, this custom-built application is quite efficient, because that only translates to around 50-70 queries per second.

      MySQL isn't the bottleneck. It's simply running on hardware that's not even a quarter as powerful as it should be if it were commercially operated. And that's before we take into account failover resources or future proofing.

      I've seen cases of PHPBB and vB installations, with better hardware than us, unable to handle even a tenth the load we get.

      40 requests per second is not a small load for a single website. Whirlpool gets around 1.5 to 2 million non-spider page views per day, plus and additional half million spider hits.

      PostgreSQL and Firebird are certainly more comprehensive database stacks, but I'm quite sure they wouldn't match MySQL for efficiency when dealing with these relatively uncomplicated queries. Even if they could provide a nominal improvement, the effort involved in porting the databases and every query in this custom application would be extreme overkill.

      Cheers
      Simon Wright

      --

      Computers are useless: they can only give you answers. -- Pablo Picasso
  5. So is AVG still a good AV prog? by deft · · Score: 3, Informative

    I use AVG... and was watching this.

    I'm sure they thought it was a good idea, and sometimes good companies make bad moves.... I got AVG because leo laporte reccomended it, and dammit, i like leo.

    But things change over time... is AVG still a good free AVG prog? And I dont mean just because of this controversy, they made good on it and responded. I mean the long haul.

    --

    There's nothing Intelligent about Intelligent Design.
    1. Re:So is AVG still a good AV prog? by derfy · · Score: 2, Interesting

      I too use AVG and have for a long time, mostly cause Norton / McAffe sucks. I would like to know if there are any other good free AV programs out there nowadays.

      I know that the good people of /. will help guide me to a good solution with a minimum of ranting and flaming.

      *snicker*

      No seriously, any suggestions?

    2. Re:So is AVG still a good AV prog? by i.of.the.storm · · Score: 5, Informative

      I dunno, I use Avast, it's pretty good and free as well. I like the UI a bit better and it seems to get definition updates pretty frequently. Much less of a resource hog than Norton/McAfee too, although so is AVG.

      --
      All your base are belong to Wii.
    3. Re:So is AVG still a good AV prog? by FilterMapReduce · · Score: 5, Interesting

      I second your question. I used AVG Free for a long time and uninstalled it very quickly when I heard the news. But I'm having choosing a replacement cost-free anti-virus program for Windows. Here's are the factors I've been considering...

      AVG Free Pro: seems pretty effective and runs inobtrusively (at least locally). Con: has DDoS'd websites in the past and perhaps still shouldn't be trusted.

      Avira Pro: no track record of DDoS'ing websites. Con: obnoxious pop-ups "reminding" me about the premium version; apparently got some poor reviews for infection treatment.

      Avast Pro: no track record of DDoS'ing websites. Con: requires manual re-registration.

      I'm using Avira now but I'm considering switching again because of the pop-ups. Any advice? (And yes, I already run Linux but still need Windows for some things, and no, I'm not interested in paying for anti-virus software, since 99% of virus protection is common sense.)

    4. Re:So is AVG still a good AV prog? by onefriedrice · · Score: 4, Insightful

      Here is a secret for you: You do not need AV software.

      Actually, let me clarify that statement. You might need AV software if you are a very uninformed user who likes to open email attachments from unknown people or download lots of useless software from questionable sources. However, if that person I described is not you, then you do not need AV software, and it is just taking system (and apparently network) resources.

      The reason you don't need AV software is because there are only two ways to get virus on your computer: 1) Network-related software you use is exploited. 2) You willingly (although accidentally) run the bad software yourself. Yes, I'm simplifying things, but it is hardly any more complicated than this. Since you are an informed user, you have learned not to run bad software, so #2 doesn't apply to you; and since you patch your system regularly (right?), #1 is very unlikely.

      However, there may be a tiny window between the time that an exploit is found and the patch being made available where you could potentially be vulnerable. Theoretically, AV software can 'protect' you in this scenario since virus definitions are made available sooner than patches. The solution here is, again, to be an informed user. If a piece of software you use becomes vulnerable to a new exploit, you should know about it and take the necessary precautions yourself during the time before a patch is released, in order to protect your system. This will protect you much better than any AV software will, and it's not difficult since there are not many pieces of software which could even be exploited (the main ones are your browser and other internet-related apps).

      Now, I'm a user and developer of Mac OS X, Linux, BSD, and Windows. I have been running Vista for almost a year without a hitch by being an informed user. Actually, I also usually install patches long after they are available because I turned off the automatic download/install feature (I like to know what's using my internet connection), and for some reason it doesn't even notify me of the availability of patches so I often forget. Nevertheless, I've never been compromised mainly because I don't run questionable software or read unknown emails, and the security of the software (and patches) has been good enough.

      In my opinion, AV software is a scam. It might be useful for grandmas and other clueless users who open email attachments indiscriminately, but I cannot see how anyone informed enough to be on /. cannot also manage his own security. Not that /. users are at the pinnacle of being-informed-edness, but I should think that you should be informed enough to be able to live without AV software quite easily. Bottom line: run a firewall (preferably a hardware firewall), patch often, be informed, and ditch the AV software.

      --
      This author takes full ownership and responsibility for the unpopular opinions outlined above.
    5. Re:So is AVG still a good AV prog? by FredThompson · · Score: 4, Informative

      I recently gave up on AVG. It was a nice free option until this version 8. Surely, Grisoft knew this was a big problem for a long time. They're not the only people who thought this approach of extra verification would be a good idea. MCAfee did it, Opera (I think) just linked up with one of the Microsoft spawns that tests everything and drags web use to a crawl. It's as poor an idea as "background" disk defragging which does nothing other than work the drives because it's not possible to sort a drive which is in flux.

      Avast! is frequently recommended as a free anti-virus. BUT...do some research and you'll see it's not that great at catching known junk. ESET does test very well but you only get 30 days of free use. Avir's free version does seem to offer full integration (in-line scanning, auto updates, etc.) which I don't remember being there a few years ago when freeware scanners only worked on-demand. http://www.free-av.com/ It tests very well, actually, better than AVG and Avast!

      In their defense, if I remember correctly, AVG DID offer free fully integrated inline scanning first with a decent catch rate. Why did it take them so long to comprehend version 8 was a hog and would generate so much anger and resentment? Who knows. Maybe their time has past just line PKZip...

    6. Re:So is AVG still a good AV prog? by BagOBones · · Score: 4, Informative

      The and Update system in AVG 8.0 is vastly improved.

      I was using Avast and and installed it for several family members only to have one of them get a HORRID spyware infection.

      Interestingly AVAST did not detect it at all, Spybot and Ad-aware could not completely remove it, but after installing AVG 8.0 it cleaned everything up.

      After checking several reviews it seems AVG 8.0 has one of the best Virus and Spyware detection rates among current products.

      --
      EA David Gardner -"... but the consumers have proven that actually what they want is fun."
    7. Re:So is AVG still a good AV prog? by Anonymous Coward · · Score: 4, Insightful

      You have a point, but I received an infected Word file from a customer just a couple years ago.

      When the contract is a few million bucks, you suck it up and run AV and don't tell them how to run their business.

    8. Re:So is AVG still a good AV prog? by Anonymous Coward · · Score: 5, Informative

      This is about the same amount of protection as pulling out is a form of birth control.

      Are you telling me:

      1. You never open links in search results to sites you have never been to?
      - If you are running windows using Firefox or IE there have been many cases of 0 day exploits

      2. Do you not use any USB storage devices?
      - Just this Christmas I purchases a digital photo frame for a family member that had built in storage. low and behold when I went to preload it with photos it was already infected with a virus that was set to use auto play to install.

      3. You 100% trust EVERY thing your friends or family send you? Document infections are still somewhat common. I suppose using Open office would get you around macro infections but you also might not be able to open company documents then.

      I would also imagine that ANYONE who is on slashdot and manages security also believes in the layered approach. Inbound only filtering from your firewall and using your gut to know what is safe or not is an easy one to work around.. Well unless you are a hermit that never gets any email.

    9. Re:So is AVG still a good AV prog? by johannesg · · Score: 3, Insightful

      I'm not sure why this guy is moderated flamebait, because he certainly has a point. I guess I'm the kind of user he describes, and how many viruses have I seen in the last 8 or so years? Zero. That's right, none.

      And is this because I don't bother to check? Hardly: I'm running Zone Alarm, SpyBot S&D, and Avira, and I make backups (to USB disk). I even rotate those backup disks to an off-site location (my parents house!). I have all my patches up to date. I watch the lights on my ADSL modem for activity at times when I'm not doing anything, and if the HD spins up while I'm not doing anything I investigate why.

      I'm not saying that I'm invulnerable, that would just be silly, but I've taken all the usual precautions and a few that most people don't bother with, and I've NEVER seen anything unusual.

      So what's the difference with people who do get infected? Well, I readily admit that some of it is random luck, because I don't shy away from downloading "trialware" (you know, from http://www.thetrialwarebay.org/ pr0n, and TV shows. So there are plenty of potential infection vectors.

      However, I don't give permission to suspicious websites to download anything I didn't request first. I run spam, popup, ad, and flash blockers mostly to stop the annoying barrage of color and sound that makes up much of the web these days, and if something makes it through that shield: I don't want any shitty cursors (the system default works for me) or dancing girls on my desktop, and I NEVER run any "funny" exes. I'm sure I missed out on a lot of entertainment over the years that way. And I've set Zone Alarm to a "shoot first, ask questions later" policy - ET will not be phoning home from my machine.

      So, why not run entirely without anti-virus? It doesn't seem to be doing anything much for me anyway. Sure, it will increase the risk of me missing a potential infection - but that risk is not zero in the current situation anyway, as there might always be a virus out there that is too new to be detected by Avira anyway.

    10. Re:So is AVG still a good AV prog? by StormyWeather · · Score: 4, Funny

      Damnit! That's why I keep having kids.

    11. Re:So is AVG still a good AV prog? by Tony+Hoyle · · Score: 2, Informative

      Manual reregistration is once a year, which is a pain in the neck. If you can handle that it's OK. Oh and you have to disable the sound otherwise it screams 'VIRUS DATABASE HAS BEEN UPDATED!!' at full volume about twice a day (I *really* wish they'd give an option to just switch that off and leave the other sounds on).

    12. Re:So is AVG still a good AV prog? by Artefacto · · Score: 2, Informative

      There are solutions for each one of those circumstances:

      1. You never open links in search results to sites you have never been to? - If you are running windows using Firefox or IE there have been many cases of 0 day exploits

      Run your browser with lower privileges (even if you are a not an administrator, which by itself thwarts most of the virus, which expect otherwise, run it with a constrained token). See http://blogs.msdn.com/nigelwa/archive/2005/07/29/445155.aspx. Additionally, IE7 protected mode under Vista has an excellent record.

      2. Do you not use any USB storage devices? - Just this Christmas I purchases a digital photo frame for a family member that had built in storage. low and behold when I went to preload it with photos it was already infected with a virus that was set to use auto play to install.

      This one is straight-forward: just deactivate auto-run.

      3. You 100% trust EVERY thing your friends or family send you? Document infections are still somewhat common. I suppose using Open office would get you around macro infections but you also might not be able to open company documents then.

      This may be a bit more problematic, but macros are usually not set to be run by default. If you are paranoid, you can always run Office apps with less privileges.

    13. Re:So is AVG still a good AV prog? by Mprx · · Score: 2, Informative

      1. Use NoScript
      2. Disable autoplay
      3. Run anything you don't 100% trust in a VM without network access

    14. Re:So is AVG still a good AV prog? by sqlrob · · Score: 3, Informative

      I don't browse (usually) for pr0n or for cracks, so I don't worry.

      What about those cracks into the high profile web servers that deposit malware? You have to trust every webmaster out there to have properly secured their systems.

    15. Re:So is AVG still a good AV prog? by Anonymous Coward · · Score: 5, Informative

      How about:
      "Program Settings"->Sounds->Settings...
      Then scroll to the "Automatic VPS Update" event and pick the "(None)" sound.

    16. Re:So is AVG still a good AV prog? by number11 · · Score: 4, Informative

      Well, yes but.. (you've seen the complaints).

      Other decent free ones are:
      Avast is popular.
      AVira seems good, you get one popup ad per update.
      Comodo permits business use.
      BitDefender has a free version.
      I'm not including ClamAV because it's just a scanner, no realtime protection.

      Posting AC because I've moderated,
      number11

    17. Re:So is AVG still a good AV prog? by Hemogoblin · · Score: 3, Interesting

      3. Run anything you don't 100% trust in a VM without network access

      Which is easier to set-up for an average user: the above, or installing an antivirus? I consider myself fairly computer savy, but I have absolutely no clue how to set up a VM.

    18. Re:So is AVG still a good AV prog? by number11 · · Score: 2, Informative

      disable exec for avnotify.exe to disable the avira popups

      Instructions for all versions of Windows (including W2K) at:
      http://www.dslreports.com/forum/r20463169-Avira-AntiVir-Personal-Free-Antivirus

      Posting AC because I've moderated,
      number11

    19. Re:So is AVG still a good AV prog? by smellotron · · Score: 2, Insightful

      And that's why you should only run as admin when you need to do admin stuff. Do all your day-to-day work as a Limited User.

      OK, so the operating system won't be hosed, but all his user data will be? That doesn't sound too helpful, given that the operating system can be trivially recreated; all of the data in "My Documents/Pictures/Crap" is still accessible (deletable) to a virus that runs as said limited user.

    20. Re:So is AVG still a good AV prog? by smallfries · · Score: 2, Funny

      Posting AC because I've moderated,
      number11

      Sure, sure ... we believe you.

      --
      Slashdot: where don knuth is an idiot because he cant grasp the awesome power of php
  6. I've uninstalled AVG Free after using it for years by ardle · · Score: 3, Insightful

    I had already disabled LinkScanner.
    I followed instructions as posted recently here to remove LinkScanner: this resulted in a re-install of AVG (without LinkScanner). The first update this re-install wanted was LinkScanner plus plugins, there was no way I could cancel and just get virus definitions, no point in continuing.
    I have installed Clam. Now I can scan what I want when I want.

  7. Re:Another good reason is... by ciderVisor · · Score: 2, Interesting

    Run Linux, then you can tell all those virus-writing-wankstains to go suck a fat cuze.

    Or, if you must run Windows, ditch ALL your anti-virus/anti-spyware/third party firewalls and set all your everyday users as Limited Accounts. I've been running like this for over 18 months and I'm completely malware-free.

    --
    Squirrel!
  8. ZXTM TrafficScript rule: by Anonymous Coward · · Score: 4, Informative

    Users of Zeus Technology's ZXTM could use the following TrafficScript rule to protect themselves from AVG's DDoS attacks:

    if( http.getHeader("Accept-Encoding") == "" &&
            http.getHeader("Referer") == "" )
    {
          $ua = http.getHeader("User-Agent");
          if( $ua == "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"||
                  $ua == "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;1813)"||
                  $ua == "User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)"||
                  $ua == "User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;1813)" )
          {
                connection.discard();
          }
    }

  9. Whirlpool and WebCentral by Anonymous Coward · · Score: 3, Interesting

    Thing about Whirlpool is that it's a custom CF package developed by the webmaster and it's a thing of beauty. The ugly thing about is that it's hosted on WebCentral.

    WebCentral... Whirlpool doesn't have to pay any money to WebCentral, they host it for free. The funky thing is that almost nobody on Whirlpool ever recommends WebCentral for webhosting. They recommend all sorts of other companies in Australia, except probably the most vocal one, WebCentral.

    The reason? I've got customers that have PHP and ASP websites with WebCentral and pay $40 a month for a massive 200 MB of storage and 1 GB of transfers. Which is nothing these days. And for that amount of money, you'd think that the sites would at least be quick... think again. They are slow because WebCentral really don't know what they are doing. They've only got IIS and the first access to a website always takes ages for the DLL of the virtual site to start up and do its stuff. All the subsequent accesses are pretty quick. 12 accesses per second for the biggest techie forum in Australia shouldn't be all that much extra and certainly shouldn't bring the server to its knees. Search on Whirlpool hasn't been working most of the time because WebCentral's servers just won't take it. Full-text search will never exist, not as long as it's on WebCentral anyways.

    WebCentral got bought out, not too long ago, by MelbourneIT, a registrar for .au domains, so you'd think that WebCentral had a clue when it came to DNS. They don't. I asked them to set up a new subdomain with a different IP address? What do they do? The redirect mail.something.com.au to point to the new IP address, with the hilarious consequence of a dozen people not being able to get any emails for a few days.

    And then there's the case of the $65 for 2 year domain registration. You'd think that would include DNS hosting, as asiaregistry.com do for $30 for 2 years. MelbourneIT offers a 1-page website for $140 for 2 years. Well, think again. The $65 only cover domain reservation. It means that you register a domain, pay them money, but that's it. They sell you a product that's more than twice as expensive than with a reasonable competitor, but you can't actually do anything with it. No, what you want is 'Domain Parking', there's no way to get DNS hosting apart from that. $240 for 2 years. We've had domain names with AsiaRegistry for years now, and they've been absolutely reliable, more so than WebCentral will ever be.

    I called them about that, they say that the advantage is them being a local business. That's the entire argument. A local business with shit webhosting and crap value. Don't ever do business with WebCentral.

    There's no way I'd ever post this on Whirlpool, because it'd get removed by WebCentral, one way or another, immediately. And there's no way you'll see Simon Wright responding to me, it's like everything is open for discussion on Whirlpool as long as it's on topic, except WebCentral. They do provide hosting for free and can make Simon's life a bit uncomfortable at least if WebCentral is all of a sudden open for discussion.

    1. Re:Whirlpool and WebCentral by Now15 · · Score: 5, Informative

      As the owner of Whirlpool, please moderate the parent as uninformed.

      While I'm not in a position to provide an unbiased opinion of WebCentral, they do cater to a very important market -- people who need a premium quality service. If my experience with the $0 service they provide Whirlpool is any indication, WebCentral are not just technically excellent, their support system is outstanding and reactive. I can only imagine how much better they treat the customers who pay them.

      Just because you only want the bargain service, doesn't mean everyone does.

      And the only reason Whirlpool isn't blazing fast, is because we're running with a bunch of WebCentral's spare hardware. We're a community service, not a business.

      Cheers
      Simon Wright

      --

      Computers are useless: they can only give you answers. -- Pablo Picasso
  10. So, what if LinkScanners scan engine... by NorQue · · Score: 5, Insightful

    ... contains some kind of overflow bug? I guess hundreds of thousands of AVG equiped PCs will get infected instantly?

    A programm that fetches each and every link it comes across *can't* be a very good idea. Certainly a feature invented by people without a security mindset?

  11. Re:Another good reason is... by AngelofDeath-02 · · Score: 2, Interesting

    I've never ran an antivirus in the 8 years I've used windows.

    I've periodically ran scans from antivirus.com to confirm that I have no viruses, and I haven't had any obnoxious (I won't say no spyware, the definition is rather broad ...) spyware in the last 5 years ...

    Really, safer web habits and nat based firewall are an excellent defense. You don't always need resource hogging programs or top tier firewalls to protect your computer, just think twice before clicking random links!

    --
    No, I am not an English major. My posts are subject to typos and incorrect grammar. Do not expect perfection.
  12. Network-Related Software? by DingerX · · Score: 2, Interesting

    Uh, vector #1 includes basic Windows networking.

    Seriously, take an XP box and plug it directly into a home cable/ADSL modem.

    About a year and a half back, I did that for maybe a week. I'd kept all the crit updates in there, and yet the AV software would pop up every few hours announcing that a new gift had arrived on the PC. Installed a third-party firewall, and then put the thing behind a router/hardware firewall.

    Malware evolves rapidly, and we as individuals can't spend as much time combating it as the makers do in developing it. Sure, by only using trusted programs, only surfing to known sites, and never opening suspect attachments, you'll avoid all but 1% of the types malware out there. But when you're talking about thousands of types, the odds aren't so good.

    And, when you're talking about a home environment, where the "administrator" cannot lock down the usage all the time, you better have something.

    You also left out a vector #3) any software defect that, when combined with networking, leads to an unsafe situation. Using images to trigger buffer overflows and execute code, for example. Or exploiting a Flash bug. Now, combine that with an exploit to gain access to third-party ("Trusted") web servers, and everyone's gonna need something.

    As bad as it was, AVG's spoofing the useragent as IE6 was pretty smart: if a site has malware, it'll deliver it to IE6.

  13. Too late for me, but damn, it's hard to get rid of by Masa · · Score: 2, Informative

    I already switched from AVG to Avast. One thing I noticed, is that under Vista, the "AVG safe search" doesn't get uninstalled from the Internet Explorer. Mind you, I use Firefox, but after uninstalling the AVG, I realized that I haven't checked if the IE also has this piece of software in it. Well, it does, and now I have no idea how to get rid of it without fiddling with the registry. IE doesn't let me delete the component even with Admin privileges. Any ideas how to get rid of it? Google turned up only similar questions but no solution.

  14. "brought to our attention", yeah, sure... by Enleth · · Score: 2, Insightful

    Goddamned sales-speak, full of lies and deception, as always. There was no "issue" to "addres and rectify" after being "brought to attention". Of course they knew it would work like that, they desgined it to. They just thought they would get away with it. The world would be a better place if it were to be criminal to tell such cattledung as an official statement.

    --
    This is Slashdot. Common sense is futile. You will be modded down.
  15. They will be back. by QuietLagoon · · Score: 3, Insightful

    Bad ideas like this one seem to have a life if their own in marketing departments.

  16. Another reason by mangu · · Score: 4, Interesting

    every page in the forum is headed by an orange banner, that not only references the AVG problem and suggests users uninstall the software, but also recommends and has direct links to "superior alternatives" such as Avast and Avira.

    That's a good one, but there's also this suggestion from TFA:

    one web master advocates redirecting AVG scans back to AVG's site. "Many webmasters simply tell LinkScanner to scan AVG's site instead, so their site gets marked as malware free every time - while AVG gets handed the extra bandwidth cost," says the webmaster of TheSilhouettes.org.

  17. I certainly won't be looking by xtracto · · Score: 5, Insightful

    . A company in the business that AVG is in should have seen this coming, what makes you think more of the same "quality" is not in the future?

    No, I certainly won't be looking. There are just a handful of companies which *listen* to its customers. There fewer that listen to the users of their product which use it for free.

    AVG shown that at least they do listen to their users, and are likely to rectify when they screw up. Similar to what happened with Netflix.

    A bad company is not one which makes wrong choices, we all make wrong choices. But when the company is not able to acknowledge their errors and rectify, is when you should start looking for someone else to make business with.

    I use AVG Free and recommend it to all the people who come to ask me for an Antivirus. The truth (in my opinion) is that such a thing should be provided with Microsoft Windows for free, after all it is the fault of their crappy Operating System that the computers get all infected.

    --
    Ubuntu is an African word meaning 'I can't configure Debian'
    1. Re:I certainly won't be looking by hairyfeet · · Score: 2, Insightful
      But what about the bloat? I often have to work on computers that are a few years old. AVG went from using a little over 14Mb with all the bells and whistles on to over 59Mb,and that is even after using the command line to install ONLY the resident shield! No email scanner,no link scanner,just the AV and spyware detection. I need something that isn't going to slow down those computers who max out at 512Mb down to a crawl,so after trying Avast ( didn't really care for it and heard it has a poor detection rate) I figured if I'm going free I might as well go open source while I'm at it so I just installed Clamwin. It is only using 18Mb according to process explorer which is a whole lot better than 59Mb.

      Does anyone here have experience with Clamwin and know how the detection rate is? I get some pretty clueless users in my shop and need something that will protect the clueless. AVG until version 8 was perfect for the job,but is now just as bloated and slow as Norton. And this is my 02c,YMMV

      --
      ACs don't waste your time replying, your posts are never seen by me.
    2. Re:I certainly won't be looking by Holistic+Missile · · Score: 5, Informative

      You do realize that ClamWin currently does not have an on-access scanner, don't you? That means a zero detection rate unless files are manually scanned. Right now, your 'clueless users' are unprotected.

      --
      When you're dead, you don't know you're dead. It only affects the people around you. Same thing when you're stupid.
    3. Re:I certainly won't be looking by sconeu · · Score: 2, Interesting

      For those of us using Win2K until it's pried out of our cold, dead CPUs, not a choice. Comodo BSODs on Win2K. In fact, after trying Comodo (and I couldn't find anything that said 2K was a bad idea), my system was so borked that I had to reinstall for the first time in 7 years.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    4. Re:I certainly won't be looking by drew · · Score: 2, Informative

      I gave up on AVG about a year ago when they began nagging me endlessly. For a while AOL offered a free version of Kaspersky that was pretty nice, but they have since pulled it and replaced it with McAfee. After that expired, I gave up on all the free AV packages. I tested a couple of them (including AVG) and they were all too bloaty, too naggy, or too crippled. I eventually decided that the money wasn't worth my time and frustration, and paid for ESET NOD32. It's a heck of a lot cheaper than a new machine, it's as fast as anything I've ever used, and it does an excellent job at staying the hell out of your way. Sure it would have been nice to have something free, but when it comes down to it, I'm completely happy with it, and in my opinion it's probably worth $40 more in terms of convenience and saved frustrations than any AV product I've ever used, free or commercial. (Barring the free AOL/Kaspersky that is no longer available- I can't tell you how irritated I was when I found out that AOL had dumped it for that POS McAfee.)

      --
      If I don't put anything here, will anyone recognize me anymore?
  18. Re:Another good reason is... by flape · · Score: 2, Informative

    Can you prove it? Rootkits? Priviledge escallation? Malware != virus != bot ... Anyone? Even if it were true, it does not prove your tactic is a good one... you just might have been lucky... Ditching firewall(neither for private nor public IP) is not a good idea. First, there are many programs that open ports. And second, there isn't a day that my outer perimeter isn't under constant attacks.

  19. ..news just in by catwh0re · · Score: 2, Funny

    news just in, whirlpool hit with a new torrent of traffic due to posting on slashdot... mmm irony.

  20. Moon Secure AV (FOSS) by GameboyRMH · · Score: 3, Informative

    This is what I'm switching to:

    http://www.moonsecure.com/

    --
    "When information is power, privacy is freedom" - Jah-Wren Ryel
    1. Re:Moon Secure AV (FOSS) by kimvette · · Score: 2, Informative

      Agreed - I'll second the recommendation for Moon Secure. Moon Secure is Free/Open Source and uses the same signature database as ClamAV, which for the user means that it is the most frequently updated signature database available. :)

      I've been using it for a couple of months now, and so far so good. The only "problem" with it is they have not implemented a way to disable realtime scanning (necessary for some Microsoft Live games, such as Viva Pinata) so you need to use the services control panel (or a batch file) to disable the realtime scanning engine.

      It is the least bloated antivirus package out there. In fact I don't think it even integrates with email clients - you need to download ClamWin for that.

      --
      The Christian Right is Neither (Christian nor right). See: Matthew 23, Matthew 25, Ezekiel 16:48-50
  21. AVG 8.0 by ShakaUVM · · Score: 3, Insightful

    I actually bought AVG 8.0 (been using the free edition for years and felt guilty), then immediately uninstalled it.

    The problem? Crashing my machine left and right. I could reliably crash winamp by opening small files, and other programs acted very very oddly.

    Uninstalled, and the problems went away.

  22. Re:Too late for me, but damn, it's hard to get rid by PalmerEldritch42 · · Score: 2, Informative

    You can disable the safe search plug in pretty easily in IE. Just go to Tools, Internet Options. Take the Program tab, and push the Manage Add-Ons button. Find AVG Safe Search in the list and click it, then select disable. Hit OK, then OK again. Done.

    --
    Ceci n'est pas une sig.

    :wq!

  23. AVG 8 SUCKS anyway! by Newer+Guy · · Score: 2, Insightful

    I had AVG 7.5 on my wife's computer. It kept bugging me to install AVG 8 by saying there would be no more virus definitions after June 30th. So, I tried to upgrade-THREE TIMES! Every time its installer crashed. I even uninstalled 7.5 and it STILL crashed. Then I went to DSL Reports and read all the complaints about AVG 8.0, so I put Avast! on her computer. It works GREAT!

  24. Bandwidth impact by DrYak · · Score: 2, Informative

    Accessing every webpage you see a link to multiplies the bandwidth you use by at least an order of magnitude.

    On the other hand on today's modern web, the HTML page only accounts for a small fraction of all the content that is fetched from a webserver. The bulk of what your browser downloads is all the various other flashy shiny and blinking stuff that are added to "enhance" your browsing experience. You know, all these "punch the monkey" flash crapplets.

    AVG scanner doesn't download them, only the main HTML page and associated scripts (i.e.: where dangerous code could actually be hidden). Not even the CSS associate with those pages.

    If you want to actually improve your browsing experience and have better use of your bandwith install some tools to kill all this useless flash (adblock+, flashblock or noscript). Your firefox will also gain stability with the same move.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
    1. Re:Bandwidth impact by Heembo · · Score: 2, Insightful

      Really intelligent post. I have no problem with AVG scanning a file as it hits the hard drive - scanning files of web pages as you surf (that's already happening) - it's the predictive scanning that was a poor architectural decision from AVG. I'm glad to see they are backing out of that decision.
      I look forward to the day where adblock, flashblock and noscript are standard features in a browser.

      --
      Horns are really just a broken halo.
  25. Have to be careful on #2 by Sycraft-fu · · Score: 2, Insightful

    Many virus scanners, including AVG, are a little over zealous. They report some things as bad that aren't. Ones that commonly get flagged are trainers for video games. Reason is they do things like monitor the keyboard and hook in to other processes. However they are doing it to let people cheat in games, not for nefarious purposes. However you'll find that some virus scanners get all worked up about them, while others don't.

    Just because you switch scanners and the new one goes off, doesn't mean your old one did a bad job. You need to evaluate what it is finding. Also there's the consideration of things like malware/adware scanning. Some virus scanners check for this, some don't, and what they check for varies. The reason is the whole malware thing isn't as clear. Something I consider malware, another user may be perfectly ok with. Also since it comes with software sometimes and removing it can break the software, some virus scanners dont' mess with it, leaving that instead to anti-malware apps like Windows Defender.

    So don't be too quick to judge on numbers.

  26. Fasterfox by Nicopa · · Score: 2, Interesting

    Was this AVG thing deemed evil? Bad for the internet? Fasterfox it's a very popular Firefox extension that's even worse. Fasterfox downloads every link, not only from a Google search, but from every page you visit. And this thing is offered by Mozilla addons site at https://addons.mozilla.org/en-US/firefox/addon/1269 (though it still hasn't bee updated for Firefox 3). I hope someone follows this article's example and remove this thing from the Mozilla's site.

  27. Don't listen to the grandparent by Sycraft-fu · · Score: 2, Insightful

    That's a moronic statement. It is along the lines of saying "Don't lock the door, just sleep with a shotgun next to your bed." Yes, I'll admit the shotgun would be far more useful at stopping a determined attacker IF (and only if) you notice the person and can act.

    AV programs are just another level in having good defense in depth, and being proactive about security. What that philosophy means is:

    1) You don't have a single point of security, you have multiple levels. There isn't one failure point. Thus if something slips through one level, it isn't in the clear.

    2) You have security systems that don't rely on someone minding after them, in addition to ones that do. Thus if there is a slip in vigilance, that can't necessarily be exploited because there are automated systems.

    3) You don't assume things are secure just because you haven't faced attack there before. You look for potential weaknesses and work on ways to secure those.

    This is the way to achieve good security, and to do it while maintaining good usability. Sure, we could tell everyone that every program has to be isolated in it's own VM. That'd be totally unusable and only (sort of) secure until there's an exploit to the VM program (which has happened to VMWare at least once before). Or we could be smart about it: We run a virus scanner, a malware scanner, a software firewall on the PCs, a hardware firewall on the network, we patch our systems, we have good security policies (like using UAC/sudo). Then things are still perfectly usable, and even if people drop their guard, even if an attack gets in through something, it is unlikely to be a real problem.

    So even if you are a pro user, run a virus scanner anyhow. Will you need it? Probably not. However proactive security and defense in depth are the way to go.