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Apple's IPhone 3G Firmware Update Bombs
JagsLive writes "After lots of complaints about iPhone 3G connection issues, Apple released a firmware update Monday with hopes it would fix the issues. But early reports suggest it didn't work as planned.
Complaints have included dropped calls, abrupt network switches, poor reception, and service interruptions.
Apple declined to offer details about its iPhone 2.0.1 update, other than saying it included 'bug fixes.' However, comments in Apple's support forum say plenty about the latest attempt to rectify poor user experiences. In fact, the update seems to be causing new issues, apparently interfering with the GPS function, among others."
"Just Works" post.....
Interestingly, I find it fairly insightful to see how the great unwashed masses are complaining about this, yet, for the most part, Apple is getting a "free pass" from pundit's, media, and most of the public because of past marketing.
What would the reaction have been if this was some other company?
Just a though that rattles around in my brain.
I've been stung before by buying new apple hardware immediately (core duo macbook pro).
:)
Right now, i'm feeling pretty damn happy I decided to wait on the iphone 3g. I do have an iphone and it works perfectly. I think i'll wait for a few more months before I upgrade to the 3g
Because Apple gets a premium for its product based on the style and the "just works" philosophy. Nearly everyone will agree that apple products do not have the breadth of features or the extent of customization of many other products in their respective niche. Their market success has been based on the basic feature set being nearly bulletproof - a claim that many others cannot make. This is exactly the thing Apple users have come to forget happens with mediocre CE.
It also means that someone wasn't minding the store when it went out, and it can mean a serious problem with their growth process. Steve can't be around to hold their hand forever.
Is it just my observation, or are there way too many stupid people in the world?
Why are bug reports on the iPhone always blown way the hell out of proportion?
My twenty dollar Nokia doesn't drop calls, nor have service interruptions, or any of the other problems the iPhone has.
A six hundred dollar telephone ought to work. Period. There is no such thing as "blowing it out of proportion."
mcgrew's razor: Never attribute to stupidity that which can be explained by greedy self-interest
Why are bug reports on the iPhone always blown way the hell out of proportion?
Maybe it's because some are insisting that a phone should be able to make phone calls, while other are using a metric based on "user experience"?
It's what else is on the market. It is a perfectly fair comparison, the iPhone doesn't live in a vacuum.
It's fortunate that there's a 30 day return policy. I returned my iPhone 3G at 29 days and went back to Verizon and got a Blackerry Curve. Though the Blackberry doesn't have as nice of an interface, it's much more stable. In the argument of stability vs usablity, stability wins. I had a friend who also returned his. I'm not sure how many more will return theirs, but I don't feel like taking chances with my $200.
just ignore my above comment, I realized I wasn't on the front page, just looking at the apple page, and making myself look like an idiot.
Why would they? There are countless iPhones that do work correctly, and it seems most of the issues are a software problem. I would expect if the problems were consistant across all the iPhones they can fix the problem quicker. However I suspect it is one of those conditions that A then B then C need to meet and the cell towers need to aligned right for the problem to occur. Making it difficult to track down. So except for fixing the problem like an engineer where they can duplicate the problem then apply the fix and know it will work they will need to work more like doctors. Using their knowledge of the system and think of what possible could cause this (not an easy task as when they developed it they tried to think of all situations already) then apply a patch in hope it may fix it, with hit or miss results. Returning all the iPhones will not do any good as it reduces the number of people who report the problem and may finally get the clue on what is the problem.
Yes you paid to be a Beta Tester it kinda sucks at least if they fix the problems you will have a nice phone.
If something is so important that you feel the need to post it on the internet... It probably isn't that important.
...however, since everyone is offering anecdotal "evidence", I'll point out that we have two 3G iPhones in our home, and neither have had 3G issues. A few applications crash on startup, but most of my apps run just fine, before and after the 2.0.2 update.
My biggest gripe is -- Apple has neither stated there is a known 3G connectivity problem, nor did they state the 2.0.2 patch contains a 'fix' for any such problems. So ask yourself, how have these people writing articles about it able to claim such a thing? The answer is, the same reason everyone thinks there's a widespread problem with 3G... hear-say.
Ironically, the word ironically is often used incorrectly.
I haven't used a Macs enough to complain about them, but I've been using an iPhone for a few weeks now. I'm not going to say the device is crap, it's not, but I definitely would not call the UI a gold standard. I'm still trying to figure out who's nephew they hired to make the decision that you should need to plug the phone into an entire computer to get audio onto this wifi device. I mean really. They shipped a wifi enabled, web surfing music player that cannot download PODCASTS from the internet. I do find it funny though that when Apple implemented a UI element that has been in Lotus Notes from the beginning, the UI element magically went from being the worst thing ever to being a gold standard.
You mean the people quoting the idiot financial analyst who is trying to manipulate the stock? The same financial analyst that also claimed the first iPhone would have to be recalled because the touchscreen was defective? It's interesting that every article claiming a hardware problem goes back to the same source.
While I do agree that WiFi transfer would be nice, I would hardly call that a UI problem. That's more like a missing feature than a UI problem or inconsitancy. I've never used Lotus Notes, so I have no idea what UI element you are refering to with the last statement.
What I don't understand is, where is the BLUETOOTH transfer? Isn't this what Bluetooth was DESIGNED to do, is to sync hardware devices by simply being in proximity? My Mac Pro has Bluetooth, my iPhone has Bluetooth, so where's my auto-sync?
Multiplayer Gaming (defined): Sitting around, discussing single-player games with my friends, at the bar.