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Shuttleworth On Redefining File Systems

moteyalpha writes "Mark Shuttleworth described the beginnings of what could a great step forward in making file systems more usable. I've personally had the experience of trying to find a file for a customer who had just finished editing a critical report, saved it, and then couldn't locate it to deliver to their client. Quoting: 'My biggest concern on this front is that it be done in a way that every desktop environment can embrace. We need a consistent experience across GNOME, KDE, OpenOffice and Firefox so that content can flow from app to app in a seamless fashion and the user's expectations can be met no matter which app or environment they happen to use. If someone sends a file to me over Empathy, and I want to open it in Amarok, then I shouldn't have to work with two completely different mental models of content storage.'"

77 of 414 comments (clear)

  1. This would be easy by CRCulver · · Score: 4, Informative

    I've personally had the experience of trying to find a file for a customer who had just finished editing a critical report, saved it, and then couldn't locate it to deliver to their client

    Was it a Word file? Locate all .docs, run them through antiword, grep for words from that critical report, and report back the matches. Less than a minute of Bash scripting.

    1. Re:This would be easy by larry+bagina · · Score: 5, Insightful

      or search by last modified time.

      --
      Do you even lift?

      These aren't the 'roids you're looking for.

    2. Re:This would be easy by antifoidulus · · Score: 5, Insightful

      Or just use spotlight, Mac users have been able to do find files quickly for years.

    3. Re:This would be easy by haeger · · Score: 5, Funny

      Less than a minute of Bash scripting.
      Obviously you're not a consultant.
      "If you're not part of the solution there's good money to be made in prolonging the problem."

      Do you honestly expect ANY customer to pay you if you solve their problem in less than a minute?
      Back to school young grasshopper, you're obviously not ready for the real world.

       

      .haeger

      --
      You are not entitled to your opinion. You are entitled to your informed opinion. -- Harlan Ellison
    4. Re:This would be easy by DigDuality · · Score: 3, Insightful

      Oh yes, spotlight is soo novell. Exactly what can you do with spotlight *nixes haven't done with find, locate, and grep for many more years before apple even thought of going the *nix route?

    5. Re:This would be easy by Animaether · · Score: 3, Insightful

      - Or look in My Recent Documents (works with most applications)
      - Or look in Recent Files in the application of choice's file menu (most applications)
      - Or go to File > Save, eye the file browser that probably opens the last location you saved to

      Or, you know, grow short-term memory capacity.

      Honestly, "I just saved a file and now I don't know where I put it" is more indicative of the human operating the computer, than it is of the computer apparently lacking facilities to find the files.

      That said
      - Google Desktop
      - etc.
      Will all index files in ways that you can easily retrieve them beyond that base Windows will do. OS X and *nix systems do this even better and in an easier to use (completely transparent) way, too.

    6. Re:This would be easy by Goaway · · Score: 3, Insightful

      They can search for files by typing in words to search for and pressing enter.

    7. Re:This would be easy by MrCoke · · Score: 5, Insightful

      You don't get it.

      My grandmother could use spotlight. She won't be able to use find, locate and grep.

      And that is the target audience of Shuttleworth's point: the Computer Illiterates.

    8. Re:This would be easy by fluch · · Score: 3, Insightful

      Spotlight is faster. Very much faster...

    9. Re:This would be easy by tolan-b · · Score: 4, Informative

      So like Tracker that comes installed by default on Gnome based distributions then?

      Or Beagle, that was released somewhat before Spotlight.

    10. Re:This would be easy by Captain+Splendid · · Score: 3, Insightful

      Or just be a frickin file nazi. A couple hours planning and organization, and you'll never hunt for a file again.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    11. Re:This would be easy by ka9dgx · · Score: 2, Insightful

      A search might work, if you don't happen to have my 200,000+ photos or 100,000+ other random bits of stuff that accumulates over time you might even be able to do it in a few seconds, But I believe the OS (or the file manager) should be able to keep track of this stuff for you, which means a new API, and the file managers have to tap into it at a minimum.
      It's reasonable to call for everyone to do it in the same way, to be interoperable.

    12. Re:This would be easy by samkass · · Score: 4, Insightful

      Next I suppose you're going to say that rsync is the same thing as Time Machine, when in reality while they may be in vaguely the same arena of functionality, they are orders of magnitude different in utility. Instant searches of both local and remotely accessible drives tied to various easy filtering and categorization functions makes Spotlight a game-changer. Just like always on, incremental, and back-through-time searches and intra-file record retrieval (ie. 1 address book entry, photo, song, etc) make Time Machine a game-changer.

      --
      E pluribus unum
    13. Re:This would be easy by ProfessionalCookie · · Score: 2, Funny
      We don't press enter.

      Cheers,

    14. Re:This would be easy by Facegarden · · Score: 4, Insightful

      You don't get it.

      My grandmother could use spotlight. She won't be able to use find, locate and grep.

      And that is the target audience of Shuttleworth's point: the Computer Illiterates.

      I agree, everyone on here acts like linux is way better because it's had this stuff for ages but i STILL can't use most of it because it requires spending hours online searching for answers (and when you're trying to get the internet working in linux on a dual boot machine, it's hell... you have to reboot to something else, search for answers, reboot to linux, try it, forget what you had to do, reboot...)

      I don't really need to try hard to make the argument because you guys either already know what i mean or you pretend like it's easy ("duh just type ~rf - m" or something something, because yeah, a menu to do that would kill someone).

      Anyway, yeah, spotlight is probably nice. Google desktop is also awesome. I especially like being able to just double tap control to bring up the search, type what i want, it's right there.

      Anyway, now that i've pissed off everyone...
      *hides*
      -Taylor

      --
      Worldwide Military budgets: $2100 billion. Worldwide Space Exploration budgets: $38 billion. Really, world? Really?
    15. Re:This would be easy by chromatic · · Score: 4, Funny

      We don't press enter.

      That'll free up space on the new Macbook!

    16. Re:This would be easy by SignOfZeta · · Score: 3, Insightful

      Actually, they don't even have to press enter. Spotlight searches as you type. Shuttleworth's point here is that while we Slashdotters have slocate, find, grep, etc., what do the grandmothers and Microsoft expatriates have?

    17. Re:This would be easy by arminw · · Score: 2, Insightful

      ....How many binary file formats can you search that way....

      How many grandmas do you know or think you might know or imagine, who want to search a binary file? How many would even know what a binary file is for? OK, this is /. and how many grandmas visit here? You're excused!

      --
      All theory is gray
    18. Re:This would be easy by Knuckles · · Score: 3, Insightful

      Um, doc files? ppt? xls?

      --
      "When I first heard Daydream Nation it quite frankly scared the living shit out of me." -- Matthew Stearns
    19. Re:This would be easy by jonaskoelker · · Score: 4, Informative

      "duh just type ~rf - m" or something something, because yeah, a menu to do that would kill someone

      For no one thing would a menu item to do that thing be particularly bad. But you can't put _every_ task in a menu, because there are infinitely many tasks.

      If you find people often tell you to type in commands you don't understand, it's probably because it's the most efficient way to do something once you do master it. See for instance http://www.linuxquestions.org/questions/linux-newbie-8/modifying-functions-678643/. I've built a 1650-byte podcatcher in #!sh [and that's including proper error-checking and all].

      It's also dense communication-wise; compare "sudo ifconfig eth0 192.168.0.1" with "System -> Administration -> Network; unlock, wired connection, properties, enable, static ip, 192.168.0.1".

      That being said, though, deskenvs should support the most common and important tasks in an easy-to-use way.

    20. Re:This would be easy by guyminuslife · · Score: 2

      Shuttleworth's real dig is not, "Hey, we're going to make it so that you can do stuff you couldn't do before." No, no, no. Of course you can already do stuff like this. And I'm sure everyone who reads this site could tell you how.

      The point is making it screamingly obvious and intuitive. Fool-proof. Unconscious. Integrated. The kind of abstraction where you don't think, "Hey, I have an application to do such-and-such," but where you think, "This is a computer, so it does that if I click here." Like the "Back" button on your browser or the Save screen in a videogame. You want it all in one place and you don't want to think about it as a separate component.

      --
      I don't believe in time. It's a grand conspiracy designed to sell watches.
    21. Re:This would be easy by node+3 · · Score: 3, Informative

      Honestly, "I just saved a file and now I don't know where I put it" is more indicative of the human operating the computer, than it is of the computer apparently lacking facilities to find the files.

      And this statement perfectly demonstrates why Linux is not now, and will not be for a very long time, a true Desktop OS.

      The Interface Matters. Linux has the technology down pretty well. It's not always the best, but it generally has the most breadth. The problem is the interface is designed around the technology, and not the humans for which the technology exists.

      Your statement is, essentially, "Linux can do this task just fine, the problem is most people don't take advantage of it." Simply leaving it at that, and blaming the user, is not going to improve matters. On the other hand, if you look into it further and ask, "why don't people use this functionality?" might lead you to a solution that people will use. However, such inquiry is anathema to the Linux ethos.

      The problem lies not with the user, the problem lies with the Linux programmers who show clear disdain for the needs of their users[*], giving primacy to the nature of the technology instead.

      Doing that gives Linux all sorts of flexibility and technological capabilities, while simultaneously making it a fundamentally useless desktop OS.

      [*] Some people like to imagine the target users are not desktop users, but sysadmins and Linux programmers. Fair enough, but this whole thread is based on the premise of Linux as a Desktop OS. Designing a system for sysadmins and Linux programmers completely precludes any notion of it as a Desktop OS to anyone outside of those groups.

    22. Re:This would be easy by Daimanta · · Score: 4, Funny

      "Or just be a frickin file nazi."

      Yeah, but exterminating .doc files makes me sad :(

      --
      Knowledge is power. Knowledge shared is power lost.
    23. Re:This would be easy by Risen888 · · Score: 5, Funny

      Yeah, but exterminating .doc files makes me sad :(

      Not me. They're a plague, it's time for a final solution.

      --
      Hey, I finally got my first freak! Took you long enough!
    24. Re:This would be easy by Zerth · · Score: 2, Insightful

      I bet she can use "open recent"

    25. Re:This would be easy by kc8jhs · · Score: 2, Informative

      No, Time Machine is basically a GUI for the great rsnapshot utility. From the aspect of browsing the backups manually, I doubt anyone could tell which system originated them.

    26. Re:This would be easy by fatphil · · Score: 5, Insightful

      Who cares? Are people really so insecure about their OS that they want the reinforcment of knowing that even senile grandmothers can and do use it? Personally I would prefer it that the idiots _weren't_ using the same OS as me.

      If you (not *you* you, the generic "other" you) don't care where you are storing your files, then I don't care if you find it hard to find them. Removing the usefulness for ad hoc organisation, and improving search functionality is tantamount to just doing away with the hierarchical file-system altogether. Welcome to the 60s - enjoy your stay. This "it shouldn't require me to think" attitude is the attitude which gets people driving cars off river embankments because of their reliance on their GPS system.

      Yes, this patronising and pure, unadulterated, snobbery; I won't pretend otherwise. No need to flame me for it; I already know.

      --
      Also FatPhil on SoylentNews, id 863
    27. Re:This would be easy by mhall119 · · Score: 2, Informative

      Tracker and Beagle can. They can also search your email, IM logs, browser's bookmarks and history, installed applications, dictionary, Tomboy notes, open windows, and God only knows what else.

      --
      http://www.mhall119.com
    28. Re:This would be easy by miro+f · · Score: 3, Insightful

      Who cares?

      Clearly Mark Shuttleworth cares. He wants to make money off Ubuntu.

      --
      being vague is almost as cool as doing that other thing...
    29. Re:This would be easy by mollymoo · · Score: 2, Insightful

      Are people really so insecure about their OS that they want the reinforcment of knowing that even senile grandmothers can and do use it?

      Are people really so insecure about their OS that they worry about whether a senile old grandmother can use the same one?

      --
      Chernobyl 'not a wildlife haven' - BBC News
    30. Re:This would be easy by zapakh · · Score: 5, Funny

      Honestly, "I just saved a file and now I don't know where I put it" is more indicative of the human operating the computer, than it is of the computer apparently lacking facilities to find the files.

      And this statement perfectly demonstrates why Linux is not now, and will not be for a very long time, a true Desktop OS.

      I couldn't find my keys this morning. It's a real shame, too, since I used to think my car was roadworthy. But it turns out that it expects me to know where I put my keys, and blames the user when they go missing.

      I just want to drive to work! I don't want to manage a bunch of keys...

    31. Re:This would be easy by lanc · · Score: 2, Informative

      I've read the entire apt-get man page several times, and I still don't know how to get a concise list of files that were just added to my system after "apt-get install awesome-widget"

      ever thought of "dpkg -L awesome-widget" ?

      --
      "First they ignore you, then they laugh at you, then they attack you, then you win." -- Mahatma Gandhi
    32. Re:This would be easy by swarsron · · Score: 2, Funny

      Cartman?

  2. Semantic desktop by oever · · Score: 5, Interesting

    Merging the efforts of Nepomuk and new file systems like brtfs are the way to go with this. Handling of file events can be done better than what we have now with inotify. File systems should allows plugins to update indexes on files within the file system structure and file systems should allow queries and query monitors directly.

    DBPedia shows the power of SPARQL and implementing an efficient storage for it into a file system is the first step forward. Then user interfaces in GNOME and KDE can take advantage of the queries that are currently very expensive to do.

    Ubuntu is in a good position to help out on the Nepomuk effort. Mandriva is already sponsoring this work. More support for this desktop-independent project would be a boon for achieving the file system Mark is looking for.

    --
    DNA is the ultimate spaghetti code.
    1. Re:Semantic desktop by harry666t · · Score: 4, Interesting

      Why not the other way around?

      Get rid of the file system at the OS level.

      Treat every document (text file, source code, song, album, web page, picture, movie, contact, email message, etc) as an object, with associated tags: class, interfaces, metadata, etc, and store it in a database.

      Locate the objects by querying the database, not by going through a hierarchical tree (eg. 'find-object type:program, name:"python" version:2.5' instead of "/usr/bin/python2.5" - yeah, more typing, but consider this: when the object is not found, the system already has ALL the info necessary to download and install it, and all of its dependencies - just catch the exception thrown when "no matches found in local storage", invoke apt-get like magic on it, retry).

      Remove the distinction between "regular" memory and cache, and just make whole RAM a big cache for accessing on-disk objects. Ensure object persistence across reboots - no more shutting down, hibernation the only way. No swap file or partition needed - the whole disk is a swap area. The anonymous memory (the malloc()/new one) is no longer anonymous - it belongs to the process object. Versioning - use the free space to hold older revisions of every object (unless explicitly marked not to do so - in case of /var like stuff or highly confidential data), and rm old backups as more space is needed for "current" (or more recent) objects.

      Permissions - get rid of Unix permissions or ACLs and use capabilities, eventually use different namespaces for each running process (like Plan9 does it). Get rid of all-powerful root.

      Exchange of objects over the network? Serialization (for example, turn the "image" object into a regular jpg or png, store other metadata in associated xml file, and pack everything into a zip or gzipped tarball).

      Legacy apps? Implement the traditional file system API in a library, some LD_PRELOAD tricks or whatever. For example every object with a "type: program" tag would be accessible from /bin/, /sbin, /usr/bin...

      The only problem?

      $ apt-cache search ".*"|wc -l

      25221

      The transition would be ***painful***.

      Anyway, if I'd be doing an OS from scratch (I tried some time ago - definitely not a task for a team of one human), that's how I'd do it.

  3. Re:In other news, by Anonymous Coward · · Score: 2, Funny

    Unless you store it at very cold temperatures. In that case users expecting to be able to sip away at their water may be a little disoriented when someone hands them a block of ice.

  4. Expansive syntax, and the work required.... by ka9dgx · · Score: 4, Informative

    Version control, searching, and all of the other advances since the first directory tree are good things to add, but they must be supported down to the application level.

    VAX/VMS had a wonderful system of versioning baked right into things, if you worked on a file, it kept versions for you as you saved them....

    login.com;1
    login.com;2
    login.com;3
    .. etc.

    The default was the last version, unless you explicitly chose a different one. This is an incredibly useful tool, and I still miss it to this day, 20 years after I last used it.

    If you can't express an idea explicitly, your power of expression is radically limited. If we can get consensus and support a bigger set of expressions, we can do a whole bunch of cool new stuff. As long as we follow the leader, we'll never do anything this innovative, and we'll always be playing catch up.

    It won't be easy!

    To do even this simple thing with Linux, all of our applications would have to be re-written to enable a new file specification syntax, hopefully one reasonably compatible with the past. We're talking about a shitload of work, so it's important to agree on a set of goals first, to avoid having to re-do it later.

    --Mike--

    1. Re:Expansive syntax, and the work required.... by pseudonomous · · Score: 2, Insightful

      Isn't this just a less elegant approach then having a versioning file system? http://en.wikipedia.org/wiki/ZFS#Snapshots_and_clones http://www.ext3cow.com/Welcome.html And if you really, really want to do it this way, just consistently use "save-as"

    2. Re:Expansive syntax, and the work required.... by phantomcircuit · · Score: 2, Funny

      To do even this simple thing with Linux, all of our applications would have to be re-written to enable a new file specification syntax, hopefully one reasonably compatible with the past. We're talking about a shitload of work, so it's important to agree on a set of goals first, to avoid having to re-do it later.

      And there you have it, that is the advantage that open source really has. Backwards compatibility can be dropped fairly quickly because other software that relies on those APIs can be rewritten by the same people who changed the API.

    3. Re:Expansive syntax, and the work required.... by jonaskoelker · · Score: 5, Insightful

      To do even this simple thing with Linux, all of our applications would have to be re-written to enable a new file specification syntax,

      Why? Hans Reiser demonstrated that files can be directories too, without breaking the VFS layer.

      Say we bake versioning into the file system. You want the old versions of /home/user/shopping-list.txt; you go look in /home/user/shopping-list.txt/old/1. If you want the one from yesterday you go for /home/user/shopping-list.txt/old/bytime/2008-10-24.00:00:00, and the file system figures out which of the old versions was present at that time.

      Same old syntax. The name resolution is handled differently, but that's all in the file system. You could probably even write a fuse file system that adds a layer of versioning on top of another file system. No need to ever touch the apps.

      If you want the duct tape solution: write a shell script that checks whether anything changed every n minutes, then commit your home directory to subversion/git/....

      Do you have any numbers on how much space was used on extra versions for a "typical" distribution of files and usage patterns? TANSTAAFL and all that ;)

    4. Re:Expansive syntax, and the work required.... by Fweeky · · Score: 2, Interesting

      HAMMER provides similar capabilities; you can view files, directories, or entire filesystems as of specific versions. "hammer history foo" to find the history of a file, then look at foo@@[id] to view the file at any given point.

    5. Re:Expansive syntax, and the work required.... by morgan_greywolf · · Score: 2, Interesting

      Well, the real solution actually already exists, it's just so friggin' complicated that you need an army of consultants to install, configure and maintain it. It's called a 'product data manager'. ;) See these guys for lots of examples.

      The key is to take the best of features of a PDM (good search and relationship management capabilities), combined with the best features of a source code control system (simple storage methods, low overhead), and combine those with an easy-to-use-yet-powerful search system like Google Desktop Search. Oh, make all of this transparent to applications. And make it really really maintainable without database experts.

      And people wonder why Microsoft canned WinFS. ;)

    6. Re:Expansive syntax, and the work required.... by bcrowell · · Score: 2, Insightful

      I used VMS for years, and I don't think I'd want to go back to its versioning system. It was actually kind of annoying. You kept on having to do the purge command to get rid of all the old versions of files that were cluttering up your account and using up your disk space.

      For my day-to-day activities on Linux, I get along just fine without that kind of automatic versioning. Emacs makes ~ files, which gives me versioning one level deep, and that's almost always all I ever need. I also use Unison to mirror and synchronize my files among several different machines, and that means that when I have a real "Oh, shit!" moment because I deleted an important file or made a really bad change, I can always get the old version back off the mirror right away. For longer time scales, I have backups on CDs.

      The problem with richer filesystems and metadata is that they create hassles on the internet. Back in the MacOS <=9 days, all the mac metadata was a total hassle. You had to go through conniptions with .hqx files just to hand files back and forth over the net. I'm sure Apple thought it over very carefully before they finally made the decision to move away from metadata with MacOS X, and I agree with their decision.

  5. Why? by wumpus188 · · Score: 5, Insightful

    ... just finished editing a critical report, saved it, and then couldn't locate it to deliver to their client.

    Well, there are some people who can't find Pacific Ocean on the map. I dont see map makers running around in panic, thinking how to make their maps more accessible to the general population...

    1. Re:Why? by Sentry21 · · Score: 4, Insightful

      Yes, but most users don't create the pacific ocean, save it in the default location, and then have no idea whatsoever where that default location is, because it's not a fixed location across all apps, it never says it anywhere except the Save dialog, and it's not a sensible, obvious default.

      That's the problem we're trying to solve here - not 'clueless users lose things', but 'regular users get confused when every program saves somewhere different by default'.

    2. Re:Why? by finity · · Score: 2, Insightful

      Ever used Google Maps? If you can't find something on the map, just type it in.

    3. Re:Why? by jc42 · · Score: 3, Interesting

      Why did the user lose the file? Maybe it would be good for the user to learn how to remember filenames, ...

      Funny example: A couple of weeks ago, while downloading and installing something, it asked where I wanted it saved. Naturally, I typed in a file name, starting with a couple of directories with slashes between them, and hit the Save button. Then I went to that directory to look at the file - and it wasn't there! I looked around in all the obvious places, and didn't find it.

      Now, I can see some people snickering at a "dump Windows user". But this was on linux. So I did what y'all would eventually do, I ran a "find / "*foo*" command, where "foo" was part of the file name. After a good while, it found it. It was in my home directory (not the one in the save window's Directory widget), and its name had all the slashes changed to colons.

      My reaction, of course, was "WTF???" I did a couple more tests, and got the same insane misbehavior. The app was obviously intentionally programmed (with malice aforethought) to do this to pathnames.

      Lesson: On any system, linux included, an app can do utterly insane things like this that no sensible user would ever expect. Some apps seem designed to do such things in the worst possible way, perhaps to challenge the sucker^Wuser to figure it out.

      It is, of course, all part of the popular GUI culture, in which the user isn't supposed to worry their pretty little head about such details. Users are assumed ignorant and illiterate, the details should be hidden from them, and the app can decide for itself what things are called and where they should reside.

      It's part of why the more intelligent people eventually migrate to the CLI environment, which has far fewer such insanities as roadblocks to getting things done. But even there, the attitude that "the user is an idiot" is spreading. And the CLI environment isn't for everyone, since it requires a good level of literacy. So we can expect such things to continue, and probably get worse, for a long time.

      Anyway, I have one more item on my long list of things developers can do to make life difficult for users.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
  6. Comment removed by account_deleted · · Score: 3, Insightful

    Comment removed based on user account deletion

  7. I think he failed to identify the problem by causality · · Score: 2, Insightful

    I've personally had the experience of trying to find a file for a customer who had just finished editing a critical report, saved it, and then couldn't locate it to deliver to their client.

    So the user decides not to pay attention to where the file was saved (I mean, you do get to choose where it goes, it does not just happen) and later has difficulty locating it. Yes, that is unpleasant, but is additional complexity in the file system really the best solution? I am honestly not sure how I feel about that. At the same time I agree that there are "user error" type of problems that better technology can either prevent or mitigate, I also feel like some of the proposed solutions I have heard are borderline ridiculous, that at some point there needs to be a minimum expectation of competence on the part of the user.

    Is it really too much to ask of a user that they understand that it is a machine, an inanimate object, and it generally does only what they tell it to do (insert Windows jokes here), and that if they tell it to do something by mistake (like saving a file in an unintended location), the mistake is theirs and not the machine's? If that is too much to ask, then what is a more reasonable standard? How far should we go to accommodate users who, to put it bluntly, refuse to take responsibility for their actions?

    It's like that Unix saying, (paraphrase) "Unix doesn't try to stop you from doing something stupid, because that would also stop you from doing something clever". I like that, not because I think it's witty but because in my opinion, it reveals a design philosophy that assumes that maybe this is new to you and you don't understand everything right now, but one day you do wish to understand how the system works and you do wish to achieve a degree of mastery over it. I really believe that just about anyone who really wants to understand something can do so, that gradually getting better and better at something over time is the most natural thing in the world unless you keep telling yourself that it's too hard. That's why I really don't understand these "permanent newbies", the people who can use a system for five years without grasping the basics. They claim that they are not interested in understanding, but it seems like they are strongly interested in not understanding. Is there something to be gained by accommodating this?

    --
    It is a miracle that curiosity survives formal education. - Einstein
    1. Re:I think he failed to identify the problem by ScrewMaster · · Score: 2, Informative

      They claim that they are not interested in understanding, but it seems like they are strongly interested in not understanding. Is there something to be gained by accommodating this?

      Not really. It will just make systems appear childlike in nature to those who are willing to learn, and generally unpleasant to use. Of course, I started out in 1975 on a mainframe and spent a lot of years after that at the command line, so perhaps I'm not the best person to ask. But, like most other things in life, there's a balance that has to be struck, and no matter what you do people will still be required to learn something about their machines.

      A lot of that goes to motivation: people learn some pretty damn complex activities when it comes to earning a driver's license, for example. Yet, when it comes to a computer many of those same people can't be bothered to put forth one iota of effort.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:I think he failed to identify the problem by Dutch+Gun · · Score: 2

      It's easy to avoid understanding a system at a deep level. People are pretty good at memorizing steps to get a job done. That doesn't mean they have any deep understanding of what they're doing. While this is a decent short-term way to get from point a to b, it's worthless if the steps change in any small way, of course. This is why continuously changing interfaces are a big deal to companies and office workers - most software developers don't understand this, because they think about things in an entirely different way than many computer users.

      Deeper understanding generally comes from interacting with a system in many ways over time. Many employees have a very narrow window (no pun intended) though which they view the computer. Imagine how little you would learn if your only responsibility was to use some office productivity software to create documents, and occasionally use e-mail. To you, the entire computing experience would be viewed though the use of these applications. In fact, you'd likely be hard-pressed to make any differentiation between the applications, the operating system, and the computer itself.

      This used to be a mystery to me as well, until I spent a considerable amount of time working with non-technical users in an office environment. I used to bang my head against the wall trying to encourage a deeper understanding of the computers and operating systems, because it would help people be more efficient and self-sufficient. In the end, I realized that no one *wanted* to do this. So I set up simple methods for people to accomplish the specific tasks they wanted to in a few easy, well-defined steps. If something went wrong, they called me and I fixed the problem. And while their methods were not exactly as optimal as they could be, they were still a hell of a lot more optimal than not using the computers at all.

      Bottom line: there are a large percentage of people who are simply not interested in "mastering" the complexities and intricacies of an operating system. They just want to get their work done.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    3. Re:I think he failed to identify the problem by m.ducharme · · Score: 5, Interesting

      So the user decides not to pay attention to where the file was saved (I mean, you do get to choose where it goes, it does not just happen)

      This isn't strictly true, as each program has a default action on saving a file. Some default to desktop, or to "My Documents" or ask for a directory by default. Others may do "smart" checking and try to sort the files depending on what file type gets detected. It's this wide variation that's the problem. Even for someone who is knowledgeable enough to handle the situation without help, it's still a pain in the ass (and waste of time) to dig out the setting and replace it with your preferred setting.

      Yes, that is unpleasant, but is additional complexity in the file system really the best solution?

      Probably not the best solution. Better would be for the OS developers to set a standard directory scheme and enforce other developers to comply with it. If you want to change the scheme you can dig in and do it yourself. Of course, this may not be practical, as it may prove more complex to enforce compliance (and still keep things customizable) than it would be to bolt on the same functionality in the file system.

      that at some point there needs to be a minimum expectation of competence on the part of the user.

      But who gets to decide what that expectation is? Don't forget, computers are not "for" hobbyists, developers, experts and geeks, they are for normal people to make their other tasks easier. The more time these people spend training and raising their minimum level of computer knowledge, the less time they spend doing their real work/play, the less value the computer has for them.

      Is it really too much to ask of a user that they understand that it is a machine, an inanimate object, and it generally does only what they tell it to do (insert Windows jokes here), and that if they tell it to do something by mistake (like saving a file in an unintended location), the mistake is theirs and not the machine's?

      Yes it is too much to ask, because it's not true. Computers as machines do what developers tell them to do. The amount of instructions given by the programmer vis-a-vis object code vastly outnumbers the number of instructions a typical user is going to issue to the machine. This is necessarily true since each instruction given by a user is a blind proxy for at least one instruction (and probably more like hundreds or thousands of instructions) given by a developer.

      Users can't be expected to predict a) all the myriad directions that a programmer has given/is giving the computer and b) the effects of the user's instructions when interpreted in the context of the programmer's instructions and assumptions. Most users are bad at using computers effectively because they don't understand how developers think. You wanna try teaching them how you think?

      If that is too much to ask, then what is a more reasonable standard? How far should we go to accommodate users who, to put it bluntly, refuse to take responsibility for their actions?

      Well, in my opinion, I think we're pretty close to the reasonable standard right now. People can decide for themselves how much they want to learn, how much pain they want to suffer for their ignorance versus how much time they want to spend reducing their ignorance, and vote with their wallet. You're basically saying that you want users to learn more, to make developers' lives easier, but in fact developers get paid to make users' lives easier. Maybe the developers should do their jobs better.

      It's like that Unix saying, (paraphrase) "Unix doesn't try to stop you from doing something stupid, because that would also stop you from doing something clever". I like that, not because I think it's witty but because in my opinion, it reveals a design philosophy that assumes that maybe this is new to you and you don't und

      --
      Rule of Slashdot #0: You and people like you are not representative of the larger population. - A.C.
    4. Re:I think he failed to identify the problem by TuringTest · · Score: 4, Insightful

      So the user decides not to pay attention to where the file was saved

      Of course the user paid attention to where the file was saved: it was saved in Word, inside the Save As... dialog. But when she tried to recover the file using the Open..., the file was no longer there. That's what Shuttleworth means when he says there are two completely different mental models of content storage: one is tied to functionality in applications, the other is a tree of folders and files.

      Users understand perfectly that it is a machine that should do only what they tell it to do. They get upset when the machine *doesn't* do what they told them, because the machine changed their data to a different level of abstraction that they don't know about. To someone without a complete mental model of the inner workings of a computer, those different abstraction levels are a source of utter confusion.

      You geeks only see the last one, and typical users only see the first one - and when they are required to jump the gap between the two completely unrelated abstractions, they are lost. At least the "My Documents" kind of folders tries to simplify the model so that users don't have to learn the two models.

      So don't blame the users of something that is fault of the software designer because of their insufficient research about the human API. Throwing layers upon layers of abstraction is a good way to tell programmers how the machine works, but it's not good for everybody else. If you designed a machine that only required one abstraction layer to be used efficiently, users would love to learn it to the highest proficiency.

      --
      Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
    5. Re:I think he failed to identify the problem by TuringTest · · Score: 2, Insightful

      A lot of that goes to motivation: people learn some pretty damn complex activities when it comes to earning a driver's license, for example

      That's because cars only have one level of user interface. If they were sometimes required to directly push the levers to turn right, cut the ignition wire to stop the car, or remove and disassemble the motor (and then rebuild it) to recharge fuel, they would all use taxis.

      --
      Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
  8. So merge Reiser4 already by m50d · · Score: 2, Insightful

    Seriously, there are efforts in place for more advanced filesystems - but it's all to no avail when the linux kernel will neither merge these into its tree, nor provide a stable API for them to be maintained outside it. It's kernel politics that's the biggest thing holding back linux filesystem development.

    --
    I am trolling
  9. What's wrong with directories? by Prof.Phreak · · Score: 4, Insightful

    ...had the experience of trying to find a file for a customer who had just finished editing a critical report, saved it, and then couldn't locate it...

    None of this would be an issue if folks were competent and created directories themselves, and Word (or whatever) asked where to save stuff, as opposed to just assuming (or insisting on) some default system provided directory.

    Am I the only person who hates those "My Documents" folders? Or on a Mac iTunes insisting on putting music in a certain weird place? I want to create my own folders, and maintain why own directory structure, and know exactly where stuff is because I put it there---not because Microsoft/Apple/Ubuntu think that's where I should keep stuff.

    For the most part, maintaining my own folders for stuff works out just fine (easy backup, easy moving among environments, etc.), except when some program assumes it knows better, and saves a file "somewhere"; really hate it when that happens.

    ie: The problem is caused by Microsoft/Apple (and Linux following) to cater to stupid users who just want to create a document and not care where it is saved. Those same users probably wouldn't be able to locate the file (for copy/backup, etc) unless they use the same program they used to create the file.

    --

    "If anything can go wrong, it will." - Murphy

    1. Re:What's wrong with directories? by Mwongozi · · Score: 4, Insightful

      Or on a Mac iTunes insisting on putting music in a certain weird place? I want to create my own folders, and maintain why own directory structure, and know exactly where stuff is because I put it there---not because Microsoft/Apple/Ubuntu think that's where I should keep stuff.

      I know that you're not really looking for a solution - but that behaviour in iTunes is optional. You can turn it off, and then iTunes will use whatever folder structure you've already got.

      The thing is that 99% of iTunes users don't know, and don't want to know, exactly where in the filesystem their music is stored, they just want to click on iTunes and see it. So that option is on by default.

    2. Re:What's wrong with directories? by TuringTest · · Score: 2, Insightful

      The "My Documents" folder is not a weird place, is the only one that can be accessed in a sane way from the Save and Load dialogs. Normal user data is tied to the applications they use (the filesystem *is* the weird place to put data), so it's just natural that their mental model of storage is mediated by the application storage functions.

      --
      Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
  10. Every old idea will be... by ThePhilips · · Score: 2, Insightful

    We need a consistent experience across GNOME, KDE, OpenOffice and Firefox so that content can flow from app to app in a seamless fashion and the user's expectations can be met no matter which app or environment they happen to use.

    In Windows we have survived several such attempts. e.g. "Recent File" or "Documents" in Start menu; or the useless location buttons in open/save file dialogs.

    Let's just hope I would be still able to open a file at random location. Because the statement makes me feel that eventually I would be able to find all possible files - system thinks I may need to find, but not the files I actually need.

    I've personally had the experience of trying to find a file for a customer who had just finished editing a critical report, saved it, and then couldn't locate it to deliver to their client.

    Orienting future development on full idiots worked well in past... Or not? Well, GNOME full of it already and another drop of inusability into the mix will not hurt much its rabid fans.

    As they say, give man a fish...

    P.S. rfc1925, ch 11.

    --
    All hope abandon ye who enter here.
  11. Simple solution by Waffle+Iron · · Score: 5, Insightful

    If someone sends a file to me over Empathy, and I want to open it in Amarok, then I shouldn't have to work with two completely different mental models of content storage.

    And you wouldn't have to, if every app would just show the frigging directory tree as it exists, instead of trying to fool the user with a random bunch of stupid fake roots in every GUI.

    1. Re:Simple solution by Waffle+Iron · · Score: 2, Informative

      Making all music-related apps open up a "My Music" directory by default is fine. (Although assuming that everybody keeps all their music-related files under one directory and never mixes them with other kinds of files is IMO oversimplistic.) Letting the user change the default directories and create their own symlink shortcuts would be an additional requirement.

      The problem, which has been popularized by Microsoft's Windows Explorer and gets worse with every new OS they create, is making the default directories *look* like roots, even though they aren't. You can't navigate upwards from the "My Foo" folders in the GUI, and therefore you usually have no earthly idea where the files actually reside in relation to everything else. Thus, when you want to do something with a music file from an app that doesn't usually deal with music, you might not be able find it in that app's GUI. (Unless, for example, all the apps in Windows are changed to use the same obscure wishy-washy APIs that Windows Explorer uses to kludge up fake roots. But I think that approach is just making the problem worse instead of fixing it.)

  12. In other words ... by ScrewMaster · · Score: 2, Insightful

    If someone sends a file to me over Empathy, and I want to open it in Amarok, then I shouldn't have to work with two completely different mental models of content storage.

    Yet another abstraction layer.

    --
    The higher the technology, the sharper that two-edged sword.
  13. We need a tag based filesystem by Colin+Smith · · Score: 2, Interesting

    I should be able to tag a file with "friends, birthdays, gifts" and be able to find that file again using any of the terms.

    Hierarchical filesystems are ok for systems management, but they are crap for assigning meaning to user data. A hierarchy implies that any particular file can only have a single aspect when in fact it may have dozens of aspects.

     

    --
    Deleted
    1. Re:We need a tag based filesystem by vadim_t · · Score: 5, Insightful

      You think it's going to be any better for people who can't find things they saved?

      They can't find it because they didn't care at the time of saving to attach enough information to the file to be able to find it later. Instead, they saved it under a name like "letter5", or even worse, "asdf", and possibly left it in a random directory as well.

      Tags won't be just as bad, they'll be worse. They require a considerable effort to tag consistently. You also have to think of all the possible tags that could be related to the file. Is it "friends", "acquaintances", "buddies", etc? Is it singular or plural? Will "birthdays" be enough, or you also have to file it under "parties", "celebrations" and "events" in case you remember the file you need was related to some sort of celebration but you can't remember which?

      What happens with categories that are diffuse, change meaning, or their contents? For instance, take emails from Alice, that initially get tagged with "acquaintances", then progresses to "friends", then "significant other", then "ex". If you search for something that was mentioned in a friend's email, are Alice's emails tagged as they were initially (in which case after the upgrade from acquaintances to friends her previous mail needs an extra keyword to find), or have they all been updated to "ex", in which case the search might fail since she was a friend back then?

      Coming up with a good keywords system is something that only geeks and secretaries are going to do. Your average person will at best pick a couple keywords, then complain they can't find stuff because they didn't use the right keywords, or that every single document comes up because all the mail is tagged as "email" and nothing else.

    2. Re:We need a tag based filesystem by YttriumOxide · · Score: 2, Interesting

      I do agree with you, however for the particular point you raise, I do think the "nicest" way to do it would be to tag the file with "Alice". That tag is meta-tagged with "friend", and then after the change in relationship, you only alter the meta-tag, automatically allowing the files tagged "Alice" to be found with "significant other" or later, "ex".
      In the same way, the tag "birthday" has the meta-tags "celebration" and "events", so those searches will also work, but will find other non-birthday related things as well.

      Of course, since you're spot on about people not actually taking the time to tag their files, making the whole thing pointless. The only way tags could reasonably work is if they were somehow semi-automated. I've been considering doing something for my (rather excessive) movie collection, whereby it directly talks to IMDB and lets me do things like "search my movie collection for anything with Simon Pegg in it" based purely on the filename (which is the name of the movie).

      --
      My book about LSD and Self-Discovery
      Also on facebook as: DroppingAcidDaleBewan
    3. Re:We need a tag based filesystem by vadim_t · · Score: 2, Informative

      Not that well, you can see many problems right there.

      For instance, photos about DragonCon in 2008 are going to be tagged as: "DragonCon 2008"; "dragoncon2008"; "dragoncon" and "2008", "dc2008", "dc", "dragon", plus include typos ("dargon"), and so on.

      And this is an easy example, with a distinctive name. Searching for keywords that are not so unique is a lot more challenging.

      Also, the first convention was probably just tagged as "dragoncon", making it hard to filter out of the rest. And which such a large amounts of variations you never can be 100% sure you searched all that's searchable, because maybe that one cool photo of Dr. Octopus was tagged as "dc2008" and you didn't think to try that one.

      With personal files you also have the problem that you need it to work 100%. It is fine if my search for convention photos, or some landmark misses 10% of them due to them being badly tagged. It's NOT fine when that happens with my office documents, however.

  14. recent experience with a new Linux user by bcrowell · · Score: 5, Insightful

    My mother in law in upstate NY had a Windows box that she used for exactly two purposes: email, and playing online Scrabble. Her Windows machine got full of malware, to the point where it wouldn't even boot. While she was visiting us in California this summer, I set up a machine with Ubuntu for her to use, and she got fairly comfortable with GNOME and Firefox. I sent an Ubuntu install CD home with her on the plane, and she went ahead and installed it with virtually no problems. I only had to talk her through a couple of issues on the phone, the main one being non-Linux-related: her BIOS wasn't set to boot from a CD.

    She got going with email, and then it was time to get her set up for scrabble. The one she plays isn't the famous facebook one, it's a java program that accesses a club's server in Romania. Well, I think I spent about an hour with her on the phone, and we still don't have it working. One thing that took us a heck of a long time was that when she downloaded the jar file for the scrabble app, neither of us could figure out where the file had gone. Probably if I'd been in the same room with her it would have only taken me thirty seconds to locate the file, but over the phone, it was more like I was experiencing it from her point of view, and it was completely confusing. She was clicking around in the Firefox download manager, in the GNOME file manager, all with no luck. It seriously took her about 20 minutes, *with my help*, to find the file. It probably didn't help that I use fluxbox myself, and am not familiar with GNOME or its file manager. (Now we're almost there, except that apparently she's got a completely dysfunctional version of the java runtime installed. You click on the widgets in the program's UI, and it doesn't respond.)

    Anyway, what kind of indictment is it of Firefox/GNOME's usability when it's easier to install Linux than to find the file you just downloaded?

    Of course now I have to slap a steel helmet on my head to withstand the inevitable onslaught of know-it-all slashdotters telling me what an idiot I am, and how I could have easily found the file. Of course that's always how it is with usability. To the person who already knows how to use the software, it seems painfully obvious.

  15. Re:In other news, by peragrin · · Score: 5, Interesting

    Why not in OSX a combination of OS and filesystem data allows me to move applications while they are in use. I can uninstall an application or change it's directory location and all files know how it gets opened again and where it moved to.

    Literally you can move an application to a thumb drive, and the next time you open a file that launches said app it will try to mount the thumb drive if it isn't already done so. I get so frustrated in locating files under windows. Why can't the OS get out of my way so i can work? if it takes a file system, and OS to track them properly the so be it.

    As for the missing file in the description. most applications include a recent file list as does windows(since 95) and OS X. if you can't remember where you put something, try checking those speed lists first. It is like people only want windows and then refuse to read the dialog box that pops up every time they click on the start button. It is as bad as bill gates with outlook open goes to the task bar to find a calendar.

    --
    i thought once I was found, but it was only a dream.
  16. identify the wrong problem get the wrong solution by daveb · · Score: 3, Insightful
    The problem is that the user couldn't find a file. The solution is a better INTERFACE - this has absolutly nothing to do with the file system!

    From the headline I thought this was going to be about lost/cross-linked clusters not idiotic users forgetting where something is saved. You can improve the problem in this story by implementing better and more intuitive search features through to overhalling the traditional file-browser window implimented on all OS's that I see.

    These changes are independent on the underlying file system which could be anything from fat16 through to reiser ... heck it could even be PICK or a relational DB. Of course - some FS's naturally lend themselves to a particular style of search/browsing - but that simply makes it easer/harder for the interface developer. They are still very seperate things.

    Changing the file system will NOT solve this problem

  17. The problem with storing media in a filesystem by Captbaritone · · Score: 2, Interesting

    It seems to me that we are trapped in an old way of thinking without even realizing it. Why do we follow a spacial model for storing things when we don't need to? Have we asked ourselves the question: "Is it beneficial that we have to remember a location for each file?" Perhaps it is. As humans we have become very good at remembering where things are for later recall. However, for storing media, it makes little sense. A traditional file system with nested directories allows you to organize files, but no matter how clever your directory structure, some files will defy your organizational model. With iTunes-like media interfaces we are moving away from location-based recall to CONTENT based recall. Unfortunatly ID3 tags are overly limiting, but it feels like a step in the right direction (at least for media files). Could this be a the right direction for the rest of our file system? Content based recall instead of an imposed location based recall?

    --
    - Captbaritone
  18. Re:In other news, by woot+account · · Score: 5, Informative

    This is largely the idea behind GoboLinux I think. As a matter of fact, a lot of what's going to be said here has probably already been said here.

  19. Database/metadata filesystem by Twinbee · · Score: 2, Interesting

    The hierachrical system is an outdated concept based on traditional methods of meat-space organization.

    I'm surprised no one else has mentioned this yet, but a metadata filesystem would save so much time. Tracks would be autotagged with timestamp, size, and filetype if possible, but allowing the user to set their own custom tags would bring out the real benefits.

    It would work like Google, where every file is in a single folder. You would an ultra-fast filter window to narrow down to any criteria. Tags could be reused easily (the filesystem would save recently used tags in a dropdown menu on opening or saving), and a thesaurus would help detect near misses if need be. Here's a little more info:

    http://www.skytopia.com/project/articles/filesystem.html

    In any case, for all the hardened folder adherents, there's no reason why they two systems can't coexist.

    --
    Why OpalCalc is the best Windows calc
    1. Re:Database/metadata filesystem by Tacvek · · Score: 2, Interesting

      Metadata systems just do not work.

      For example, Lets say the photos have a location attribute, in which the rough geographical location where the photo was taken was stored. So Photos of your trip to Chicago are marked Chicago. There are also tags for indicating who is shown in the photo. There is also a tag for the year.

      Now I am looking for a particular photo of Mark in Chicago, taken in 2003. So I do a search for "type:photo location:Chicago person:Mark year:2003". The result? The photo I want does not show up. Why? Because I forgot to add one of those tags to the photo. It is very unlikely that you will remember to tag every photo with the names of everybody in it, the year, and the location, and probably at least 5 other pieces of metadata.

      Metadata systems like that just don't generally work.

      --
      Stylish sheet to fix many problems in Slashdot's D3: https://gist.github.com/801524
  20. Re:In other news, by mhall119 · · Score: 2, Informative

    Tracker and Beagle already do this for Linux. They are very fast too, since they scan new/modified files and build an index of their content and metadata.

    --
    http://www.mhall119.com
  21. Re:Stop blaming the users by vadim_t · · Score: 2, Insightful

    Don't like #1, at all. Users already fear that they're going to break something. This would make it a certainty. Under this sort of paradigm, the user will accidentally delete the content or reformat it with some horrible font, and will find that even drastically uplugging the box doesn't prevent their changes from being saved.

    So you introduce an undo history, now the file grows huge, plus anybody who gets the document now gets to see all the embarrassing mistakes made during the document's creation. Who wants their boss to see they spent an hour fiddling with fonts?

    You also lose the distinction between good content and temporary content. Saving can be used to indicate that what is saved is good, your way will contain whatever was last there, including half done reorganizations and the cat walking on the keyboard.

    Don't like #2. How do you identify a photo by content? By looking at a grid of 5000 photos and trying to find the right one? What if you're editing and made slight changes like size, cropping, red eye reduction, format changes that are hard to see on a thumbnail?

    Don't like #3 either. In any office you'll end up with several screens worth of documents soon enough.

    #4 partly implemented in KDE. Usefulness is limited for anything besides images or documents with very distinctive appearance on the first page

    #6 already exists in multiple forms

  22. Re:In other news, by lanc · · Score: 2, Informative

    find /media/disk1 /media/disk2 /home -type f -exec grep -Hn "monkey" {} \;

    {} \; forks and starts a grep for every file found.
    {} + is rather what you might want to have - so it starts a grep with several files as an argument.
    Although with GNU grep you can as well simply grep -rli "monkey" /media/disk1 /media/disk2 /home too. Or using rgrep, that saves you one more character to type.

    HTH

    --
    "First they ignore you, then they laugh at you, then they attack you, then you win." -- Mahatma Gandhi
  23. Re:identify the wrong problem get the wrong soluti by dkf · · Score: 3, Informative

    The problem is that the user couldn't find a file. The solution is a better INTERFACE - this has absolutly nothing to do with the file system!

    I agree with you. To make file systems work for average users, what you want is this: full text searching on the contents (plus name, tags and other metadata) and an index that updates as soon as the file is saved. Possibly with some smarts on parsing the query, though Google demonstrates that you don't need that much there. This then needs to be integrated into the standard open dialog, and apps need to use the standard dialog rather than rolling their own (I suppose we ought to have a few open dialogs, e.g. one for "text" files and another for images). The vision then is that users can search for it using what they remember about it: this will work better than anything else since it doesn't assume the operator has a tidy mind.

    BTW, the "update the index immediately on saving" part is important; too often I've seen users close a document and then immediately think "ooh, I didn't mean to do that". This means that you can't put off the update until a cron job, and you hence need incremental update of the search database. (It's this that Spotlight on OSX gets wrong too.)

    As you say, none of this has anything to do with actual filesystems; you could even do it with FAT12 (though that's a horrible horrible FS!) This is all about applications and how they present the FS to the user. (I'd not present the actual directory structure by default; it doesn't help the untidy minded and the tidy can click/shortcut to reveal the structure.)

    --
    "Little does he know, but there is no 'I' in 'Idiot'!"