Was the Amazon De-Listing Situation a Glitch Or a Hack?
Miracle Jones writes "As Amazon struggles to re-list and re-rank gay, lesbian, and adult books on their website after massive public outcry against the secretive partitioning process, they are claiming that the entire situation was not the result of an intentional policy at all, are not apologizing, and are instead insisting that the situation was the result of 'a glitch' that they are now trying to fix. While some hackers are claiming credit for 'amazonfail,' and it is indeed possible that an outside party is responsible, most claims have already been debunked. How likely is it that Amazon was hacked versus the likelihood of an internal Easter weekend glitch? Or is the most obvious and likely scenario true, and Amazon simply got caught implementing a wildly-unpopular new policy without telling anyone?"
How do you know?
Services like Amazon could just have a personal preferences for users that allows them to selectively exclude either gay content or content from gay authors. Problem solved.
This is my sig.
If the claims for responsibility are even close to accurate, and they seem plausible, it wasn't a "hack" so much as gaming the system for consumers to complain of "adult content." Nothing was used in a way that it was not intended to be used, from a technical standpoint.
As for "implementing as wildly-unpopular new policy without telling anyone," there are reports of this going back to February, and very credible reports that thousands of romance novels were affected, probably more than the "gay" conent novels. Seems an odd thing for Amazon to do, don't you think?
But we'll never know, and articles like this are the reason why. If it was someone gaming the consumer tagging system, there is no way to explain it to the average person that will not make it sound like their web site was "hacked," which is to say, compromised. Given the rash of recent actual cracks involving hundreds of millions of credit card numbers, Amazon has damned good reason to not shoot from the hip in any public statements.
An apology for being so inept that a claim that a single person caused this with "ten lines of code" would be nice, though.
They're not apologizing? They did it on purpose. Now they're undoing it, because obviously it won't sell books. "We don't give a fuck about your sexual orientation, we just thought we could sell more shit. We were wrong, so you can have the search content back. Have a nice civil union, fuckers."
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
Or maybe it was done by a rogue employee with an agenda ?
Additionally, Ed Champion is reporting that Amazon has finally broken today's silence to comment on the matter to him, calling the episode "a ham-fisted cataloging error." From Champion's website: "After multiple attempts to contact Amazon, I have at long last received the following reply from Patty Smith by email: "This is an embarrassing and ham-fisted cataloging error for a company that prides itself on offering complete selection. It has been misreported that the issue was limited to Gay & Lesbian themed titles -- in fact, it impacted 57,310 books in a number of broad categories such as Health, Mind & Body, Reproductive & Sexual Medicine, and Erotica. This problem impacted books not just in the United States but globally. It affected not just sales rank but also had the effect of removing the books from Amazon's main product search. Many books have now been fixed and we're in the process of fixing the remainder as quickly as possible, and we intend to implement new measures to make this kind of accident less likely to occur in the future."
I clicked on the link about hackers claiming credit for the Amazon hack expecting to find to find a professional web site about computer security.
Instead, I got a bizarrely colored and (hopefully) satirical blog containing articles titled "Amazon is a Gay-Hating Company for Nazis".
That'll teach me for trying to RTFA.
Fact: 99% of quoted statistics are 150% bullshit.
Disclaimer: The opinions and actions of the US Gov't are in no way representative of those held by this author or its ci
ham-fisted cataloging error
"Never ascribe to malice that which can adequately be explained by incompetence."
"I don't know, therefore Aliens" Wafflebox1
"It's obvious Amazon has some sort of automatic mechanism that marks a book as "adult" after too many people have complained about it. ... So somebody is going around and very deliberately flagging only LGBT(QQI)/feminist/survivor content on Amazon until it is unranked and becomes much more difficult to find. To the outside world, this looks like deliberate censorship on the part of Amazon, since Amazon operates the web application in question.""
http://www.antipope.org/charlie/blog-static/index.html
After logging in slashdot still does not take you back to the page you were on. It's been that way for 20 years.
No, it does not beg several questions, it raises them. Beggaring a question is a completely different thing. [end pedantry]
The quote from the customer service person was probably correct, inasmuch as the relevant content was inadvertently flagged as pornographic due to, as Amazon puts it, a ham-fisted cataloging error -- allegedly by Amazon's French office. I doubt that the customer service type exercised enough initiative to determine whether the flag was set correctly.
The exclusion of pornographic content was a new, intentional policy. The classification of sexual but non-pornographic content was an error.
Anyone remember the massive public protest against the stupid Spore DRM scheme? If you look up the game on Amazon, you can still see the extremely low rating people are giving it.
Well, a couple of weeks later and Amazon had had enough. Even though the concerns about DRM and Starforce were definitely something consumers would want to know before they bought the product, one day the reviews just dissappeared. The cause? A mysterious glitch! Sound familiar? The publicity from game news sites was so bad they put the reviews back up almost instantly.
Kind of proves that Amazon haven't really learned their lesson about what kind of behaviour will and won't be tolerated by the public. How many gay and lesbian customers is this incident going to lose them, I wonder? Was is worth it to appease whoever paid them to do it?
"If you want a vision of the future, Winston, imagine a boot stamping on a human face forever." - George Orwell, 1984
If nothing else, it's a major wake-up call as to just how much power Amazon has amassed over the media as we know it.
No, this was a major wake-up call as to just how much havoc less than 140 characters can wreak upon a keystone business in less than 24 hours.
[End Of Line]
Wow.
This is the first time I've seen an honest and thought-provoking post get a nasty downmod stream like that.
I wonder how many gay activists got mod points and went "OMG SOMEONE TOLD THE TRUTH STOP THEM" tonight?
Your post was about as thought-provoking as a jar of mayo is. No seriously, your entire post was just a thinly-veiled attack on anything that suited your fancy. Kudos, you even managed to get a shot at Islam in there. You posted no truth, fact, or science to back up your assertions that being gay is a lifestyle choice and that there is a secret legion of pro-homosexuals who are scheming to get protected class for various nefarious reasons.
Actually, the problem is that "being gay" is really a choicereally a choice [gay.com], but only a few ultra-honest gays will actually admit that.
So you first start out by quoting a gay WNBA star, who claims that her homosexuality was a choice FOR HER. She says, from the article:
I think there are a lot of people -- gays and lesbians -- who believe you are born that way. I think there also a lot of people who believe it's a choice. And, for me, I believe it was a choice.
You clutch onto this as if it were gospel, as indicated by your following sentence:
Whether that choice is something that society wants to promote and give benefits to (e.g. preferential treatment, tax benefits, etc) is a matter of serious debate in the US and in Europe, not so much in other countries around the world (for instance, go to a Muslim country and you're likely to be thrown in jail just for discussing it in public).
So that's a SERIOUS leap in logic - you quoted one gay woman who says it was her own choice, and imply that it's a choice for everyone without any scientific research. With your next paragraph, your agenda shows:
Pro-homosexuality advocates want to claim it's not a choice. They want to claim it's "inherent" because if it is, then they can claim to be a "protected class." If it's a choice, then they don't get to be a protected class any more than someone who makes bad lifestyle choices and becomes obese.
So do you have any "pro-homosexuality" memos where members are scheming to get a protected class for something that may or may not be genetic / choice?
Oh, and this gem:
Since it is a choice, there are a large number of parents that don't want their kids recruited to. They don't want their kids told at school "this is an acceptable choice" any more than they'd be okay with their kids being told that being a drug user is an acceptable choice, or being a homeless drunk bum is an "acceptable lifestyle choice", or any other of a thousand things that are "lifestyle choices" that are not very good and not something the majority of society wants to see promoted.
JOY, you also manage to squeeze in a little "ThinkOfTheChildren" in your post. I don't recall how being a homeless drunk bum or drug user was a lifestyle choice. To compare homosexuality to a homeless drunk bum or drug user is pretty downright inflammatory.
And these people have as much right as any other Amazon user to complain when they see what they view as inappropriate material being promoted.
Again, if you're just thinking about the children, then perhaps the parents should be taking responsibility and discussing these issues online with their children. If they want their children to believe that homosexuality is a lifestyle choice, then they should talk to them about it, rather than forming a mob to dismiss the material that they don't feel is appropriate.
Ask yourself a simple question: if homosexuality were not a choice, why are the two most common insults directed at anyone who is against public promotion of homosexuality "well you must be in the closet" and "you must be afraid you'll try it and like it"? The mask slips
Actually, the problem is that "being gay" is really a choice
I have no idea why anyone thinks this matters. The reason that gays are A-OK with me is because they're not hurting anyone by their behavior and frankly, in my experience, even seem to be slightly nicer than the rest of us (on average).
something that society wants to promote and give benefits to (e.g. preferential treatment, tax benefits, etc)
Bzzt. Gays do not get preferential treatment or tax benefits for being gay, nor is anyone suggesting this ought to be done.
any more than someone who makes bad lifestyle choices and becomes obese
Now we've completely jumped the rails. Obesity has a significant inherited component. Go trawl NCBI.
there are a large number of parents that don't want their kids recruited to.
Perhaps you're thinking of Jehovah's Witnesses? (Maybe they have a "gay" branch, I dunno.)
not something the majority of society wants to see promoted.
Shouldn't the question here be whether or not a set of behaviors is harmful to society, rather than what "the majority of society wants to see promoted"?
if homosexuality were not a choice, why are the two most common insults directed at anyone who is against public promotion of homosexuality "well you must be in the closet" and "you must be afraid you'll try it and like it"?
Well, (a) one can be gay and in the closet. Doesn't really matter whether or not being gay is genetic. Duh. As for (b), we saw a study just this month that found that homophobic males are most likely to be turned on by gay porn. So, maybe fear of just that really is a significant component here.
Anyway, please take a deep breath. Gay acceptance isn't going to mean the fall of the republic or endanger the safety of your children. For those we have Neocons and motor vehicles, respectively.
P.S. Yeah, I know you're trolling. It was good for me anyway. ;-)
"Not an actor, but he plays one on TV."
Compare Indian pornography to Japanese, to Chinese, to European, to American, to South American, to African,
Ok, will do. Links please.
HA! I just wasted some of your bandwidth with a frivolous sig!
"Never ascribe to malice that which can adequately be explained by incompetence... but watch your back."
I.e. never confuse for incompetence what may legitimately be malice.
Iowa courts issued a ruling and opinion that's at odds with earlier legislation... which the court says is at odds with more fundamental legal issues. That's a far cry from saying the state "could agree on" gay marriage.
Libertarianism is rich wolves and poor sheep playing gambler's ruin for dinner.