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Danish FreeBSD Dev. Sues Lenovo Over "Microsoft Tax"

Handbrewer writes "The FreeBSD developer Poul-Henning Kamp (phk) has sued Lenovo in Denmark (Google translation, original here) over their refusal to refund the Windows Vista Business license, even though he declined the EULA during installation. Lenovo argues that they sell the computer as a full product, and that they cannot refund it partially, such as the power supply or the OS even if people intend to use a different one. This seems to be contrary to previous rulings in the EU where Acer and HP has been forced to refund the 'Microsoft tax.'"

75 of 318 comments (clear)

  1. Full refund by sakdoctor · · Score: 3, Informative

    Better have a full refund and buy from someone else.
    Case closed

    1. Re:Full refund by Maxo-Texas · · Score: 5, Insightful

      Nah.
      Much better to push a microsoft tax onto the company via lawsuits.
      Then they will feel the pain and make refunds a standard policy.
      Lots and lots of lawsuits even better.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    2. Re:Full refund by FudRucker · · Score: 2, Insightful

      find enough people and make it a class action...

      --
      Politics is Treachery, Religion is Brainwashing
    3. Re:Full refund by kc8tbe · · Score: 3, Interesting

      Indeed, Lenovo has made it abundantly clear that they want to Microsoft whores. That's why, although I love my T61, I recently bought a Dell Latitude E6500 when I needed a new computer. Dell couldn't sell it in the configuration I wanted without Windows, but they gave me an $80 discount when I told them I'd be using Linux! It's a solid laptop, metal hinges and all -- good riddance, Lenovo!

    4. Re:Full refund by FudRucker · · Score: 2, Insightful

      you can buy a car without a radio, or without air conditioning, but this is not a car so it is not the perfect analogy, PC makers should give customers what they want and if that includes selling desktops & laptops without windows or without any OS whatsoever on it then that is what they should do, microsoft does not own the OEMs (or do they?)...

      --
      Politics is Treachery, Religion is Brainwashing
    5. Re:Full refund by IdleTime · · Score: 4, Insightful

      Du er sikkert ikke dansk men en Amerikaner!

      Why is it that you think class action lawsuits are something found all over the world? Why is it you think that the world follow the US judicial system? Are you really so totally uninformed about the world outside your own country?

      Btw, the US do not have a justice system, it only has a punishment system.

      --
      If you mod me down, I *will* introduce you to my sister!
    6. Re:Full refund by Sloppy · · Score: 5, Insightful

      Or even better to make them offer Windows as a totally separate product, not automatically part of every computer purchase.

      Let's not lose sight of who is to blame, though. (I take that back: let's lose sight after all, because it's more complicated than most people suspect.) Microsoft sells a product to Lenovo. Lenovo resells it. Microsoft puts wording on a paper or the screen, saying that if you don't want their stuff, Lenovo will give you your money back. WTF? How can Microsoft speak for Lenovo? Pretty damn arrogant. Did Lenovo agree to that?

      Actually, that's a very serious question: Does Lenovo become bound to the EULA? Are they re-selling Windows or re-licensing it?

      The Blizzard case's judge asserted that "title transfers" don't ever happen with software. Nothing is ever sold. Ergo, if you walk into a retail store and pay cash for a Blizzard game just like you would for a loaf of bread, you're not actually buying it. That means the retailer never bought it either. Ergo, the retailer must have licensed it as well (though they never even opened the package so never even implicitly agreed to the EULA -- ah, the mystical magic of EULAs, the only kind of contract of its kind!).

      The Blizzard judge would say that Lenovo signed a contract in blood with both Microsoft and the computer purchaser, and therefore Lenovo agreed to every term Microsoft put in the license: Lenovo must pay the refund that Microsoft offered. Any layman would say Lenovo is just a reseller and has no obligation to Microsoft to pay refunds on their behalf; the EULA is between Microsoft and whoever reads it -- but that layman also wants his money back and damn well knows Microsoft ain't gonna pay it.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    7. Re:Full refund by Jiro · · Score: 4, Insightful

      If the car came with an EULA saying that I could return the radio for a refund, I certainly would expect to be able to get a refund for the radio.

    8. Re:Full refund by TheDarkMaster · · Score: 2, Informative

      You don't need to pay the cost of air-conditioning if you choose to buy your car without then.

      But with a new PC, you pay the Windows licence cost even you choose to not get the PC with then.

      --
      Religion: The greatest weapon of mass destruction of all time
    9. Re:Full refund by Chyeld · · Score: 4, Informative

      Au Contraire, if you sell a product which has undisclosed terms refusing those terms should result in a refund. In order to use Microsoft Windows, you must accept their EULA. Unless you are claiming the Lenovo forced him to agree to the EULA prior to purchasing the computer, then those terms were undisclosed up to the point where he booted the computer and was presented with them.

    10. Re:Full refund by Sloppy · · Score: 3, Insightful

      The computer manufacturers aren't obligated to sell him a computer in the way he wants it.

      And the author of the EULA isn't obligated to offer a refund in the EULA. Lenovo isn't obligated to bundle that refund offer with their computer. But Microsoft and Lenovo did that. Somebody (whether you think it's Lenovo or Microsoft) TOLD the user, in writing, they can have their money back if they don't want Microsoft's crap.

      They weren't obligated to sell him a computer the way he wants it, but then they said, "Ok, you can have it the way you want it, and here's our offer written in legalese." So, dude, are you really sure they're still not obligated to sell him a computer the way he wants it? He has a piece of paper that says they are, and he didn't write the words on that paper.

      --
      As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
    11. Re:Full refund by T-Bone-T · · Score: 2, Interesting

      Of course Lenovo is not bound to the EULA. Lenovo is not the EU, End User. They have a different agreement/license/contract.

    12. Re:Full refund by Anonymous Coward · · Score: 5, Insightful

      Btw, the US do not have a justice system, it only has a punishment system.

      This statement alone should be marked +5 insightful (and that's coming from US citizen).

    13. Re:Full refund by Desler · · Score: 2, Interesting

      Yes, but it also says that if that retailer doesn't give you a refund to contact Microsoft or a Microsoft affiliate in the region to get their refund terms. The EULA only obligates Microsoft to refund the user's money not Lenovo.

    14. Re:Full refund by Chyeld · · Score: 2, Interesting

      Secondly, the EULA doesn't state that the retailer of the product is obligated to refund the user's money for the Microsoft license.

      As you say, bullshit.

      By using the software, you accept these terms. If you do not accept them, do not
      use the software. Instead, contact the manufacturer or installer to determine their
      return policy for a refund or credit.

    15. Re:Full refund by mcgrew · · Score: 4, Interesting

      Class action suits don't help anyone but the lawyers. I've been contacted by lawyers pressing class action suits against various companies, but I never reply any more. Gyped out of a hundred buck by some ratty product, and you get maye five bucks out of the deal while the lawyers get millions. It's not even worth sending the card back in.

    16. Re:Full refund by KevinKnSC · · Score: 2

      Your analogy would work if there was a note in the car saying that you either agree to an additional contract regarding your use of the tires, or the dealer will refund the price of the tires and take them back.

    17. Re:Full refund by kevinNCSU · · Score: 4, Insightful

      Are you really so uninformed as to believe the majority of the people in this world have a deep understandings of the workings of their own legal systems let alone all the particulars of the legal systems of all the other countries of the world?

      Or did it just seem like a convenient time to bash the ignorant Americans and get modded up for it?

    18. Re:Full refund by Dishevel · · Score: 3, Insightful

      When buying a new car you can in fact let the dealer know that you do not want the stock tires and wheels. You can then work a deal with the dealer to pay less for the car. Or. You can sell the stock tires and wheels as you paid for them and now own them. The same is not true for a software license.If the car dealership sells you the car. Offers no way to not pay for certain parts and then makes it illegal to sell any of the parts you bought and no longer want then you would be correct. Another horrible /. car analogy.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    19. Re:Full refund by gabebear · · Score: 4, Insightful
      Car analogies break down pretty fast here...
      • Can you sell the tires if you want to? You can't with OEM Windows.
      • Did you technically buy tires? Windows is licensed to you, you own nothing.
      • Did your tires' license have a provision saying that, if you don't agree with the terms of the license, the company would give you a refund?
      • The rest of the car was sold to you and is now legally your property(and is not mentioned in the license for your tires)

      I think it's pretty clear that Windows' licenses require a refund that is separate from the computer.

    20. Re:Full refund by scoof · · Score: 5, Informative

      Why is it that you think class action lawsuits are something found all over the world?

      At least they're found in Denmark (Retsplejeloven chapter 23 a), so in this case, they may be entirely appropriate. Unlike your comment.

      --
      -- Andreas
    21. Re:Full refund by tepples · · Score: 3, Interesting

      Of course Lenovo is not bound to the EULA. Lenovo is not the EU, End User. They have a different agreement/license/contract.

      The EULA specifies that the user may decline by returning the purchased copy and destroying all backup copies. But if the OEM is not bound, then the user has no way to decline. In this case, the consideration on the user's part is dubious, and the user is likely not bound by anything but the same laws that apply to someone who buys a book: sale of goods law and copyright law. I don't know about Denmark, but in at least the United States, it is not an infringement for the owner of a copy of a computer program (where state law defines "owner") to copy the program into a computer to use it (17 USC 117).

    22. Re:Full refund by Thansal · · Score: 3, Interesting

      By using the software, you accept these terms. If you do not accept them, do not
      use the software. Instead, contact the manufacturer or installer to determine their
      return policy for a refund or credit.

      And if their policy is "no partial returns, if you don't like the package we sold you then return it (yes, all of it)." then everything seems legally fine and dandy to me. They accept that you do not want what they sold you and will now take the product back in exchange for some/all of your money back.

      --
      Do Or Do Not, There Is No Spoon, There Is Only Zuul. Everything in the above post is probably opinion.
    23. Re:Full refund by Dishevel · · Score: 2, Informative

      Not only that but if you do not want the A/C or Radio and the only car you can get has them you can take them out and sell them. You can not do that with a Microsoft OEM license.

      --
      Why is it so hard to only have politicians for a few years, then have them go away?
    24. Re:Full refund by maino82 · · Score: 3, Interesting

      I just spent 3 weeks on jury duty, and while I would have probably agreed with you before that, I have to disagree. We have a fantastic justice system, and while it may not be perfect, it does work.

    25. Re:Full refund by Anonymous Coward · · Score: 2, Insightful

      Really? The last time I was on jury duty, nobody cared about the guy's guilt or innocence. They just wanted to reach a consensus so they could go home and watch NASCAR.

    26. Re:Full refund by jim_v2000 · · Score: 4, Insightful

      "Are you really so totally uninformed about the world outside your own country? "

      Because understanding every nuance of the court systems of other countries is obviously the indicator of how informed someone is. Keep the dickish outrage to yourself.

      --
      Don't take life so seriously. No one makes it out alive.
    27. Re:Full refund by bcong · · Score: 5, Informative

      Denmark does have a similar class action lawsuit type civil case. It's called Gruppesogsmal (sic)

    28. Re:Full refund by zzyzyx · · Score: 2, Interesting

      The end user does not need to know who built the power supply, or who made the case, or who licensed the software. The customer bought the product from Lenovo, not Microsoft, so refunds should come from Lenovo. It's the same for every other industry.

      In this specific case Lenovo may not be bound by the EULA, but is by the EU law which limits the sale of product bundles. You can sell a bundle or product A+B, but only if products A and B are available separately. Apparently Lenovo sold laptop+software, but refused to sell the laptop alone.

    29. Re:Full refund by sjames · · Score: 2, Informative

      In some jurisdictions, the law supersedes that and makes the seller responsible for such terms. If Lenovo is unhappy with that, they could always refuse to sell there.

    30. Re:Full refund by Anonymous Coward · · Score: 3, Informative

      Why is it that you think class action lawsuits are something found all over the world? Why is it you think that the world follow the US judicial system? Are you really so totally uninformed about the world outside your own country?

      No but it seems you are. Here's a nice "fuck you" list for the ignorant US-basher.

      Austria
      The Austrian Code of Civil Procedure (Zivilprozessordnung â" ZPO) does not provide for a special proceeding for complex class action litigation.

      Canada
      Provincial laws in Canada allow class actions. All provinces permit plaintiff classes and some permit defendant classes. Quebec was the first province to enact U.S.-style class proceedings legislation in 1978. Ontario was next with the Class Proceedings Act, 1992. As of 2008, 9 of 10 provinces have enacted comprehensive class actions legislation.

      France
      Under French law, an association can represent the collective interests of consumers; however, each claimant must be individually named in the lawsuit.

      Germany
      On November 1, 2005, Germany enacted the âoeAct on Model Case Proceedings in Disputes under Capital Markets Law (Capital Markets Model Case Act)â allowing sample proceedings to be brought before the courts in litigation arising from mass capital markets transactions.

      Italy
      Italy has class action legislation now. Consumer associations can file claims on behalf of groups of consumers to obtain judicial orders against corporations that cause injury or damage to consumers.

      India
      In India class action lawsuits are called Public interest litigation and can be initiated by individuals or groups of individuals.

      Netherlands
      Dutch law allows collective actions brought by associations on behalf of injured parties seeking a judicial declaration that the company is liable for the damage it has caused.

      Spain
      Spanish law allows nominated consumer associations to take action to protect the interests of consumers. A number of groups already have the power to bring collective or class actions: certain consumer associations, bodies legally constituted to defend the âcollective interestâ(TM) and groups of injured parties.

    31. Re:Full refund by bws111 · · Score: 2, Insightful

      That is true, and I did not say anything contrary to that. What I am objecting to is the notion that somehow you have a right to FORCE a manufacturer to make a product by suing him. If you don't want the product as offered, don't buy it. If you want to make a point, buy it and return it saying 'I don't agree with the EULA, so you lost a sale'. Suing someone for not offering a product you want to buy is just asinine.

    32. Re:Full refund by Zumbs · · Score: 3, Informative
      The wording in the Danish version of the EULA is slightly different. Translated to English it reads

      By using the software, you accept these terms. If you do not accept the terms, you do not have the right to use the software. Instead, contact the manufacturer or installer to get information on how you get a refund for the purchase or credit nota.

      This can interpreted as giving the user the right to return Windows, without returning the entire computer. Similar cases have been taken to court in Italy and France (against HP and Acer, respectively), where both vendors were ordered to pay a refund for Windows.

      --
      The truth may be out there, but lies are inside your head
    33. Re:Full refund by AmiMoJo · · Score: 2, Insightful

      This raises a couple of issues with the law that I have often wondered about.

      Under UK law, and I imagine most EU country's law, a contract has to confer some benefit to both parties. The contract can't just be "give me money", you have to give something (like a service or goods) in return. If you decline the EULA, you could argue that either the computer is now useless to you and so you receive no benefit from it (it doesn't do anything without an OS). Of course you could install Linux but the agreement was for a working computer so even if contract law does not apply, unless Lenovo installed it for you it would be possible to argue that it is not "fit for purpose" under sales law.

      Another related issue is the requirement for all contracts to be negotiable. I don't know about Denmark specifically, but I imagine most EU countries have something similar to the contract law here in the UK which requires that both parties must have an opportunity to edit a contract before agreeing to it. One party can just refuse to agree to any changes the other one makes, but there does at least have to be that possibility of making counter-offers. Since you often cannot edit the EULA (sometimes it's just a text file you can edit before installing) it might be possible to argue that it is unenforceable as a contract.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    34. Re:Full refund by Anonymous Coward · · Score: 4, Insightful

      I would argue that that is not true. In principle all citizens are your peers. In reality, that's not true. Tell the poor, black guy that gets convicted by an all white, middle-class jury when he was innocent, that he was convicted by his peers.

      No double jeopardy? Well technically you are right, but tell that to OJ. Whether or not you think he was guilty, he still got "punished" in a civil trial after winning the criminal one. The guy doesn't get convicted for murdering your relative? No problem, just file a wrongful death suit in civil court where the burden of proof is less.

    35. Re:Full refund by bws111 · · Score: 2, Insightful

      No, the EULA states to you must ask the manufacturer what the return or credit policy is. Lenovo says the policy is return the laptop. That fulfills the EULA, and makes the guy whole (he is not out anything). If Lenovo said the policy was 'too bad, you bought it, no refunds' then the guy would have a claim. What the guy wants to do is unilaterally redefine the terms of the sale, from hardware+OS to hardware only, and Lenovo is under no obligation to honor a one-sided deal like that.

    36. Re:Full refund by Runaway1956 · · Score: 2, Interesting

      Well - who DOES understand our system? Certainly not the lawyers, or the liberals who like to tamper with the system.

      We imprison more people per capita than countries such as the Evil Iranian Empire, or the Evil Communists of China, or a lot of other nations that might surprise you. We may even compete with the DemiGod of North Korea, but statistics on North Korea are hard to get, and harder to substantiate.

      Seems obvious to me that NO ONE understands our system. We sure as hell don't rehabilitate very many real criminals. Worse, we have a dozen new laws every year that creates yet another sub-class of the criminal class.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    37. Re:Full refund by hairyfeet · · Score: 3, Insightful

      Sadly I can vouch for that. My mom was selected for jury duty a couple of years back in an Arson case. She ended up hanging the jury 11 to 1 and causing a mistrial. Why? Because the other 11 said "the defendant is Italian and haven't you ever seen Goodfellas? He is probably in the mob and must have done it"

      It didn't matter that there wasn't any actual...oh what is the word? oh yeah, EVIDENCE, or that the guy had to file bankruptcy because he didn't have enough insurance to actually cover his losses, or that even the fire investigator admitted on the stand he couldn't say for sure WHAT had actually caused the fire, they had seen Italians on TV are mobsters and therefor he did it.

      Sadly when hearing this I was reminded of that old saying that 'juries are 12 people too stupid to get out of jury duty". If mom hadn't been civic minded and actually went that guy would be doing 3 to 5 for being Italian and having a jury who had seen Goodfellas. Sad but true.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    38. Re:Full refund by Runaway1956 · · Score: 2, Interesting

      Errr, I'm not comparing the US only to genocidal dictatorships. Check out some links, then draw your own conclusions:

      http://www.nytimes.com/2008/04/23/world/americas/23iht-23prison.12253738.html
      http://en.wikipedia.org/wiki/Prison
      Prison population per 100,000 inhabitants:
      US - 756
      Russia - 611
      New Zealand - 186
      UK - 148
      Netherlands - 128
      Australia - 157
      Canada - 107

      There is something wrong with the SYSTEM. One of the biggest problems, of course, is the "war on drugs". There are, literally, millions of non-dangerous people imprisoned each and every year, for violating drug laws. Our rates should be near those of Canada and Australia - we are similar peole, with similar histories, after all, with slavery being the biggest single difference in our histories.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  2. It might be bad in denmark by Vovk · · Score: 2

    It's even worse in the US, where microsoft's influence runs deep. How did we ever get in this situation? Any history buffs wanna recount?

    1. Re:It might be bad in denmark by LMacG · · Score: 2, Informative

      I'm pretty sure IBM was licensing software long before Microsoft existed, probably before Bill Gates existed. They also got in trouble with the government for bundling hardware and software, and were subject to a consent decree until 2001. Current PC manufacturers probably can get away with bundling because they're not producing both the hardware and software.

      --
      Slightly disreputable, albeit gregarious
    2. Re:It might be bad in denmark by Blakey+Rat · · Score: 3, Interesting

      I'm no history buff, but the way I see it:

      1) Microsoft basically invented the concept of software licensing in the first place, and so got a good head-start
      2) Microsoft began as a software (only) company, therefore they were able to sell their OS to dozens of OEMs, and not only on their own machines (as opposed to, say, Commodore or Apple.)
      3) Europe/Asia/the rest of the world, for some reason, was *waaay* behind on the whole affair. What I don't get is why Japan buy Windows-- Japan was building computers for decades, it never occurred to anybody there to make a home-grown OS? Why didn't France make one? What's the UK's version of Microsoft? In fact, why is every non-English-speaking country running an OS created by the whitest of the white Americans in Redmond, WA?

  3. Good luck with that... by onionman · · Score: 2

    I wish him well on the lawsuit, but I won't hold my breath...

  4. Re:Whole product... by Galestar · · Score: 5, Informative

    The Vista EULA specifically states: By using the software, you accept these terms. If you do not accept them, do not use the software. Instead, return it to the retailer for a refund or credit. If you cannot obtain a refund there, contact Microsoft or the Microsoft affiliate serving your country for information about Microsoftâ(TM)s refund policies. He chose to not accept them.

    --
    AccountKiller
  5. Re:Whole product... by Anonymous+Cowar · · Score: 2, Insightful

    heh, so he never tried to contact microsoft or the microsoft affiliate? This is gonna be a short case.

  6. Re:Whole product... by Anonymous Coward · · Score: 5, Insightful

    If i buy a car, i can't yank out the back seats and require a refund from the car dealer.

    Of course not, but by the same token you won't find a sticker on the back seats saying "even though you supposedly own this car, you're not allowed to use these seats unless you agere to the following conditions...".

    The right to refuse and get a refund is the only vestige of any pretense that the EULA is a contract. Without that it should be cut and dried non-enforceable. If you own the machine, including the software (and the back seats) then you can go ahead and do with it whatever you please.

  7. Re:Whole product... by fuzzyfuzzyfungus · · Score: 5, Insightful

    Your analogies are missing something:

    Your car seats are either produced by the company that made your car, or purchased and integrated by them. Windows is resold by the guys who sell you your laptop; but it requires you to agree to a EULA, between you and Microsoft, in order to use it(compare this to your BIOS, which is almost certainly made by Phoenix or Award, not Lenovo; but is integrated by Lenovo and not licenced separately). If your car seat required a separate licence in order for it to be used, you should be able to treat it as a separate part.

    Same with your other examples. As long as MS insists on having a separate EULA between it and you, its product can't be considered an intrinsic part of Lenovo, or anybody else's machines. If they started licencing it the way BIOSes, firmware, and drivers are typically licenced, I'd give the notion that it was an intrinsic component more weight.

  8. Terrible analogy by Anonymous Coward · · Score: 3, Interesting

    This is like buying a family sedan and saying you don't want the family they provided, as you've got your own.

    It's a major part of the problem that Lenovo thinks they are selling me an operating system, and an even bigger problem that they think this is their "IP" and a value-add thing rather than just corrupt bundling.

  9. Re:Whole product... by Galestar · · Score: 3, Insightful

    They are to Microsoft. And MS may have a contract with Lenovo that Lenovo has to honour that clause too.

    --
    AccountKiller
  10. not quite... by Anonymous Coward · · Score: 4, Informative

    There is not a EULA when starting OS X on a new machine which says 'if you do not agree, you may get a refund of OS X'.

  11. Re:Whole product... by rehtonAesoohC · · Score: 2, Funny

    While microsoft's monopoly is bad, you shouldn't be sueing for a refund, sue for variety!

    Ok!! I'll sue so that we can have:
    Vista Home Basic
    Vista Home Premium
    Vista Business
    Vista Enterprise
    Vista Ultimate
    Vista Super Ultimate
    Vista Bloodsport
    Vista: Ballmer vs. Gates
    Vista: Is Windows

    Wait a second...

  12. EULA by abigsmurf · · Score: 2, Informative

    I know the EULA states you can get a refund if you don't agree to the terms however, that still doesn't mean Lenevo have to give you the laptop sans windows at a cheaper rate. They can simply say "you don't won't to pay for windows? Fine, send us the laptop and we'll refund what you paid for it".

  13. True cost of windows? by TinBromide · · Score: 5, Insightful

    I wouldn't be surprised if lenovo paid something low as in $5 per license of windows when everything was said and done, and then recouped the cost of the license with bloatware. This guy would be miffed to get a $5 check and microsoft would be miffed to have their B2B cost revealed to be a tiny tiny fraction of what they gut consumers for.

    --
    Is it sad that I am more likely to recognize you and your posts by your sig than your name or UID?
    1. Re:True cost of windows? by Anonymous Coward · · Score: 2, Informative

      I wouldn't be surprised if lenovo paid something low as in $5 per license of windows when everything was said and done, and then recouped the cost of the license with bloatware. This guy would be miffed to get a $5 check and microsoft would be miffed to have their B2B cost revealed to be a tiny tiny fraction of what they gut consumers for.

      a don't think so!

      The total of 311.85 euros of the overall purchase price of the notebook of 599 euros that Acer was forced to pay back was made up of 135.20 euros for Windows XP Home, 60 euros for Microsoft Works, 40.99 euros for PowerDVD, 38.66 euros for Norton Antivirus and 37 euros for NTI CD Maker. On top of that Acer had to pay a further 650 euros in, among other things, legal costs.
      http://www.heise.de/english/newsticker/news/96581

  14. Re:Whole product... by iCEBaLM · · Score: 5, Insightful

    While i applaud companies that refund the microsoft tax, i do sort of see where lenovo is coming from. If i buy a car, i can't yank out the back seats and require a refund from the car dealer.

    Unless they sell you the car, but stipulate that only persons aged between 19 and 20 can use the back seats, and only for approved uses. They inform you that use of the back seats is monitored and non-personally identifiable data may be sold, in aggregate to third parties. Ownership of the back seats may not be transferred so that when you sell the car the new owner must install his own back seats. Even though there are two seats, only one person may use the seats at one time. The seats will from time to time check with the manufacturer to make sure they are installed in the same car as you purchased, and if a discrepancy is found, they will not allow anyone to sit in them. They then inform you that if you don't like these terms, you can CHOOSE TO RETURN THE BACK SEATS FOR A REFUND.

    The license agreement specifically states that if you do not agree with the EULA you can return it for a refund. Computer makers know this. Computer makers license it from Microsoft that way. Computer makers have to abide by it.

  15. In Germany, Lenovo does refund... maybe by Conley+Index · · Score: 2, Interesting

    According to some story circulating the net ( http://forum.ubuntuusers.de/topic/wo-kaufe-ich-ein-notebook-mit-linux-13-herste/2/ ), the Lenovo hotline in Germany denies that it is possible, but if you talk to a certain person at Lenovo, you will get a refund of 30 Euros for your Windows license.

    I have not tried myself, maybe for my next laptop...

  16. P.T.Barnum had it right by Brett+Buck · · Score: 4, Funny

    How did we ever get in this situation? Any history buffs wanna recount?

        No one ever went broke underestimating the intelligence of the American public.

  17. Choices by mwoliver · · Score: 5, Interesting

    Guys, I have used FreeBSD for a decade on multiple machines, some running CURRENT, and thus have had the privilege of not only listening to PHK's reasoned discussions, but also engaging in such discussions with him. I also supported his paid development project a few years ago, so you can be sure that I am *not* an unbiased contributor to this article.

    That said, I am pretty sure that PHK didn't just decide over coffee or beer to sue Lenovo without giving the matter serious thought, research and consideration. Certainly, what MS charges OEMs and distributors for licenses is far less than the retail price you or I would pay, so I don't personally think that money is the issue at all. I haven't asked him personally so can't say with authority, but I would imagine that this is more about OS choice (or none) during the configure/customize process when shopping online and opting out of a MS OS up-front rather than any monetary settlement. It's the principle of the issue, not the money. At least that's how I see it and how I would like to see the outcome. Give consumers a choice to opt out of a forced MS OS, even if there is no financial benefit.

    --
    Mike O, KT2T
  18. Re:Whole product... by Sloppy · · Score: 4, Interesting

    But that EULA doesn't obligate Lenovo to give him a refund.

    That's a very common sense way of looking at it. And maybe it's even true, in Denmark.

    Some people (and I hate them) think that users license software, instead of buying authorized copies, like they would buy a book. They say that title to the software never leaves the publisher. Ergo, when the computer was at Lenovo and Lenovo installed Windows on it, Lenovo didn't own a copy of that software either (Microsoft still owned it). So how did Lenovo legally do that? Why didn't Microsoft sue them for piracy? Maybe it's because there's a contract between Lenovo and Microsoft. And that contract says: if the end user doesn't want Windows, he gets a refund from Lenovo.

    I think it's all bullshit, but such absurdities are the inevitable consequence of taking EULAs seriously. Microsoft and this user never met or did business in any way, so if there's somehow magically a contract between them, then something weird has to happen. Given that there's already something para-normal going on, it isn't any more of a stretch or leap of logic that Lenovo is involved too, especially since they did do business with both parties.

    --
    As copyright owner of this comment, I authorize everyone to defeat any technological measure which limits access to it.
  19. Re:How Much? by mcgrew · · Score: 2, Interesting

    I don't know, but I remember a slashdot story about Dell selling PCs with Linux installed, and iirc the otherwise identical machine cost MORE with Linux than the Windows version did.

  20. I'm still waiting by silmarilwest · · Score: 2, Interesting

    for Apple to offer a refund for the copy of OS X sold with their hardware. I'd rather use FreeBSD.

  21. Re:Lenovo needs reality check by Hatta · · Score: 5, Insightful

    If you don't want Microsoft Windows then do not buy a computer that comes with Microsoft Windows pre-installed, it is as simple as that.

    If you don't want to provide Microsoft refunds, do not sell a computer that contains a EULA saying you will provide refunds if the EULA is unacceptable.

    --
    Give me Classic Slashdot or give me death!
  22. Re:Whole product... by StormReaver · · Score: 2, Informative

    Part of my CIS degree program required two semesters of business law, and I remember the liability lectures well. In the US, there is a chain of product liability that goes like this:

    Company A make car windshields.
    Company B makes cars, and buys its windshields from Company A.
    Customer buys a car from Company B.

    For whatever reason, a defect in the windshield causes Customer to incur a loss that can be recovered in court, so Customer wants to sue. Who does Customer sue?

    A) Company A
    B) Company B
    C) No-one, as US law has left Customer to hang by the neck until dead.

    Although most of you have instinctively chosen C, you're wrong. As are those of you who chose A. Customer did not buy from Company A, and so does not have standing to sue. Since Company B resells Company A's product, Company B assumes liability for defects. Company B has standing to sue Company A, and can do so to recover its losses for being sued over defects in the products it bought from Company A.

    Obviously, this doesn't necessarily apply to this case since it's not in the US, but I suspect something similar to be true.

  23. Re:Whole product... by jim_v2000 · · Score: 2, Interesting

    "Windows is resold by the guys who sell you your laptop; but it requires you to agree to a EULA, between you and Microsoft"

    That's actually not true at all. The license is NOT between you and Microsoft. Here's the relevant snippet from the Vista Home Premium OEM license:

    "These license terms are an agreement between you andÂthe device manufacturer that distributes the software with the device, or the software installer that distributes the software with the device."

    Next time actually read the agreement instead of assuming that you know what it says.

    --
    Don't take life so seriously. No one makes it out alive.
  24. Re:Lenovo needs reality check by HeronBlademaster · · Score: 5, Insightful

    I understand your point, but you often don't have a choice when you're buying a laptop.

    For example, when I bought my laptop, I chose some specs, and then looked at various manufacturers to find the cheapest price. No manufacturer sold a model with those specs without Windows preinstalled.

    Dell was cheapest by a few hundred dollars, so I called them up to see if they'd sell me the model I wanted without an OS. Of course, I got some CSR in India who couldn't understand why in the world I'd want a computer with no operating system, no matter how simply I tried to explain it (even saying just "I already have one" didn't work).

    I ended up just getting XP Home and living with it.

    But you would have me "go buy from someone else", despite the fact that nobody else was selling a comparable laptop without an OS for that price?

    It's not about "growing up", it's about being annoyed that in order to get the hardware I wanted, I had to get software I didn't want, and I didn't really have a choice.

    I'm talking about laptops, here. I build my own desktops, and I obviously don't pay for Windows for those if I don't need to.

  25. Re:How Much? by houghi · · Score: 2, Informative

    Pre-installed software is often the reason. e.g. if you get a "free" anti virus program, most likely the anti-virus company has payed the hardware manufacturer to put it on there. If e.g. Opera would pay money to get their browser on it, the price would be more even.

    A second reason might be that no matter what, they still have to pay Microsoft and even more if they DON'T install it.

    The first I know is true, the second is pure guessing.

    --
    Don't fight for your country, if your country does not fight for you.
  26. What happens when you click "No, I do not agree"? by HoldmyCauls · · Score: 2, Interesting

    If the computer ceases to function at that point, then Lenovo sold him a broken computer when once the EULA was declined.

    I've never seen an answer to this, and halfway through the posts I still don't. Writing this from work, so I may COTFA later.

    --
    Emacs: for people who just never know when to :q!
  27. Re:What happens when you click "No, I do not agree by otakuj462 · · Score: 3, Informative

    The option to turn down the EULA is not exposed through the UI at all. The only way to avoid agreeing to the EULA is to turn off the computer.

  28. Apple and MacOS by _avs_007 · · Score: 2, Interesting

    I wonder if the EU will force Apple to stop bundling OSX with Macs, similarly to how MS cannot bundle IE with the OS... What if I want to buy a cool Macbook Air, but don't want to pay for OSX, lol?

  29. Re:Whole product... by jopsen · · Score: 2, Informative

    heh, so he never tried to contact microsoft or the microsoft affiliate? This is gonna be a short case.

    I think the "microsoft affiliate" is Lenovo, which he did contact prior to suing them.

  30. Re:Lenovo needs reality check by KlaymenDK · · Score: 3, Interesting

    If you don't want Microsoft Windows then do not buy a computer that comes with Microsoft Windows pre-installed, it is as simple as that.

    I understand your point, but you often don't have a choice when you're buying a laptop.

    For example, when I bought my laptop, I chose some specs, and then looked at various manufacturers to find the cheapest price. No manufacturer sold a model with those specs without Windows preinstalled.

    This is basically the exact thinking behind phk's actions, from before the purchase and up to the law suit. You can't get a high-powered computer without also paying for a Windows license, and in his case, being a FreeBSD developer, that amounts to a forced purchase from the main competitor.

    Further, the Windows EULA is odd in that *Microsoft* is setting up an agreement between two *other* parties. One party has the right to decline the EULA, and the other party is legally bound to accept that.

  31. Re:Shut up, you backward European... by EsbenMoseHansen · · Score: 2, Funny

    Are you really so totally uninformed about the world outside your own country?

    Why the heck should any American care about Europe? You seem to think that the world should be interested in Europe like it is self evident, and honestly I see no reason to care at all. The Japanese make better stuff than you, the Chinese are cheaper than you, Israelis and Indians are smarter and the Mexicans make better food.

    There's just no point to the old continent these days.

    I'd say we should withdraw from NATO.

    PS. Europe has a punishment system too. It's your bad TV and lousy music.

    I disagree. Mexican food is not that great.

    --
    Religion is regarded by the common people as true, by the wise as false, and by rulers as useful.
  32. Re:Whole product... by iamwahoo2 · · Score: 2, Insightful
    The way that the whole EULA thing has shaped up does not exactly present the US Law Schools in a positive light. I am not sure how anybody could come to the decision that it would be wise to allow for parties to retroactively apply contract terms that were not previously disclosed. How did this happen? How could the very simple idea of contracts that describe mutual agreement between parties get mutilated into a tool that mainly serves to enable dishonest sales practices? My guess is that many judges rule in favor of shrink-wrapped EULAs because they are so widely used, not because the law actually supports the way in which they are distributed.

    My hope is that this MS license fiasco will serve as a lesson learned and demonstrate the pitfalls of non-disclosed contract terms to judges in the future. Maybe after seeing how this creates a three-way dispute where nobody can determine what was actually agreed upon some future judge will have a light come on upstairs.

  33. Re:Lenovo needs reality check by jimicus · · Score: 2, Informative

    If you don't want to provide Microsoft refunds, do not sell a computer that contains a EULA saying you will provide refunds if the EULA is unacceptable.

    ICBW, but the last time I checked it just said "Contact your OEM for a refund". Didn't say anything about how the OEM is obliged to offer one.

  34. Re:Lenovo needs reality check by IRWolfie- · · Score: 2, Interesting

    and you usaully build your own laptop too?