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Apple, Google, AT&T Respond To the FCC Over Google Voice

We've recently been following the FCC's inquiry into Apple's rejection of the Google Voice app. Apple, Google, and AT&T have all officially responded to the FCC's questions: Apple says they haven't actually rejected the app, they're just continuing to "study it," and that it may "alter the iPhone's distinctive user experience by replacing the iPhone's core mobile telephone functionality and Apple user interface with its own user interface for telephone calls, text messaging, and voicemail." The interesting bits of Google's response seem to have been redacted, but they talk a little about the approval process for the Android platform. AT&T claims it had "no role" in the app's rejection and notes that there are no contractual provisions between the two companies for the consideration of individual apps. Reader ZuchinniOne points out a report in The Consumerist analyzing some of the statements made in these filings, as well as TechCrunch's look into the veracity of their claims.

65 of 326 comments (clear)

  1. "Over" Google Voice? by Anonymous Coward · · Score: 5, Funny

    If they're all communicating via Google Voice, then the app clearly works, so this whole issue is moot. Right?

  2. the point by Brian+Gordon · · Score: 5, Insightful

    alter the iPhone's distinctive user experience

    Isn't that the whole point of iphone apps?

    1. Re:the point by commodore64_love · · Score: 4, Insightful

      Apple does have a "distinctive experience" but at a huge cost, like a Lexus or Acura or Chrysler vehicle. Apple charges me around $100 each year to upgrade my G4 Mac from 10.3 to 10.4 to 10.5, whereas Microsoft charged me *nothing* to upgrade from XP to XP-SP1 to SP2 to SP3. Over the last seven years using Wintel OS has been free, where using Apple's OS has been costly.

      You see:

      Some of us are trying to save money. We care about using aps like Google Voice which help save some cash, and Apple's blocking of this money-saving feature really pi - [bkspc] [bkspc] [bkspc] - annoys me.

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
    2. Re:the point by ScrewMaster · · Score: 5, Insightful

      Okay, fanboys, stop modding reasonable comments like the above as flamebait ... your bias is showing. Matter of fact, his reasoning is some of the same that I used in deciding to buy an Android phone over an iPhone, as slick as Apple's product happens to be. Personally, I don't care about Apple's endless pursuit of the perfect UI. I just wanted a powerful smartphone that would do what I (yes, I, the customer) want it to do, without having my options limited by a company I don't particularly trust. Fortunately, Apple's not a monopoly and I was perfectly free to choose something else, so I don't really care. It is interesting, though, that it appears that AT&T was not, in fact, trying to suppress an application/service that might cost it money as many first assumed. Not that I believe anything any corporate mouthpiece has to say, just on principle.

      In the end, I suspect that iPhone users will get access to Google Voice: Apple's just taking a little too much heat on this one, and GV is just too cool. Sorry, fanboys, Apple does not have a monopoly on being way-cool. Alternatively, of course, AT&T could offer something functionally identical to Google Voice ... theoretically it would be much easier for them to do it, given that they own so much of the network in this country. If Google achieves nothing else by this, they'll have raised the bar on what millions of people expect from their telephone company. That's a damned good thing: those bloodsuckers have been holding us back for a long, long time.

      The irony there being that the old AT&T was originally broken up, in part, because they weren't offering consumers enough new products and services. It took a Google to come along and start shaking things up, and not for the first time I might add.

      --
      The higher the technology, the sharper that two-edged sword.
    3. Re:the point by bsDaemon · · Score: 2, Insightful

      But the updates between 10.3, 10.4, and 10.5 where more like going between Win2k, XP and Vista rather than service packs. Major changes, not just accumulated security updates, were introduced between each, as is my understanding. I haven't had a Mac in a right while, so I'm not entirely sure, but I think that's one of the major arguments. The 10.3.x, 10.4x, and 10.5.x updates were free but didn't introduce major new features.

    4. Re:the point by Discordantus · · Score: 5, Informative

      Apple charges me around $100 each year to upgrade my G4 Mac from 10.3 to 10.4 to 10.5, whereas Microsoft charged me *nothing* to upgrade from XP to XP-SP1 to SP2 to SP3

      That is hardly true. Upgrades once a year? 10.3 had a 1.5 year lifespan, 10.4 lasted almost 2.5 years, and 10.5 is nearing it's 2 year mark as well. Plus, the soon-to-come upgrade to 10.6 is only 29 bucks. Also, Windows service packs are minor updates, mostly for bugfixes and consolidated security patches; Apple doesn't charge for these minor updates either. All the OS X point upgrades (10.3, 10.4, 10.5) were *major* upgrades, packed with new features.

      Over the last seven years using Wintel OS has been free, where using Apple's OS has been costly.

      In other words, over the last seven years, Windows has not released any new features. And you're ignoring Vista, which you apparently were not forced to upgrade to; Interestingly, you weren't forced to upgrade to 10.3, 10.4 or 10.5, either. You always have the option not to buy; if you don't think the feature set of a particular release is big enough, wait for the next one, and you get double the features for the same price.

    5. Re:the point by vux984 · · Score: 5, Informative

      Windows 95 -> 98 -> NT -> 2000 -> XP are all separate products one pays for. They are all Windows.

      OS X 2 3 4 and 5 are all seperate products one pays for. They are all OS X (10)

      This is patently absurd on multiple levels. The time period's don't line up, and the Windows sequence you illustrated is nonsense.

      First, you are mixing two separate windows lines. NT4 came out in 96, it its absurd that people would have "upgraded" from Windows 98 to NT, and because of their separate functions few if anyone upgraded from NT to 98 either. Perhaps you meant ME? But that's irrelevant, practically nobody upgraded from 98 to ME, nor had any reason to. ME was only released because 2000 wasn't ready for the home market. So at best people went from 98 to ME or 2000 but not through both. But most went straight from 98 to XP, and only got ME new if it was on a PC released in that window between ME and XP.

      Realistically, from 95 to XP you upgraded twice: Either you went from NT4-2K-XP or 95-98-XP. Because the average lifespan of a PC is 3-4 years, most people NEVER paid to upgrade at all, and just got the new version on their new PC.

      Second, the reality is that ALL the above windows happened before OSX10.2 was even released. To take Windows back to 95 you HAVE to go back to 95 with MacOS. That means in addition to 10.2, 10.3, 10.4, 10.5, you have to count: System 7. MacOS8, MacOS8.5, MacOS9, OSX 10.0 & OSX 10.1. That's 10 versions of the Apple OS in the same time frame as Microsoft had 3. Now, the same hardware cycle applies to OSX to Mac's as PCs, and indeed there is simply no way to run OSX10.5 on a PC that ran System 7. But still, that's enough releases to essentially require you to upgrade your OS every year that you don't replace your Mac. Granted you can skip the odd release, but Apple is a lot more demanding about having current software. Windows 2000 is just now falling off the wagon for being supported by new software... how much new software will run on OS9? Or even 3 versions later 10.2?

      Bottom line, MS really HAS given us a relatively free ride the last 7 years with XP, while Apple has released several paid upgrades in that time frame. No point in trying to dispute it.

      However, that ride is over, as Vista was a paid upgrade, as is Windows 7, so the comparisons start balancing out again. And who knows when Windows 8(or whatever they'll call it) will be out, or whether we'll get another 5+ years of good support and free service packs. We might see that again, we might not, but I think we all expect 10.6, 10.7, 10.8, 10.9, 10.X(?) to keep coming out like clockwork.

      So you CAN make a good argument against comodore64_love, but yours was not a good argument.

    6. Re:the point by beelsebob · · Score: 2, Insightful

      So to sum up your post.

      Microsoft likes to update rarely. This results in them having horrifically outdated products like Windows XP, while apple has Mac OS X 10.4. Internet Explorer 6, while firefox has 2.0 out, and apple has safari 3 out, etc.

      Conclusion:
      You can pay a bit more to apple, and have reasonably cutting edge, high quality stuff.
      You can pay a bit less to microsoft, and have a bit out dated stuff that mostly works very well, but sometimes is an utter cotastrophe (ME and IE 6, I'm looking at you).
      You can pay nothing to linux authors, and have something out of date that sometimes works incredibly well, and sometimes works incredibly badly.

      Take your pick, and stop bitching.

    7. Re:the point by vux984 · · Score: 2, Informative

      So to sum up your post.

      Microsoft likes to update rarely. This results in them having horrifically outdated products...

      Except that Microsoft did release several free service packs, so the OS wasn't really nearly as stale as the release dates might imply.

      And while Apple does release paid updates often, they often drag their feet as bad as Microsoft. Java updates for example tend to seriously lag. Hardware support for cutting edge hardware also tends to lag badly (video cards for example). And so on.

    8. Re:the point by ScrewMaster · · Score: 5, Insightful

      It is very strange, isn't it? The unashamed Apple bashing continues in true Slashdot style.

      Not really. A lot of us (myself included) don't like Apple very much. Others (myself included) don't really like Microsoft very much. Regardless, when Microsoft is being correctly slammed for yet another gaffe, you don't see legions of Windows users rising up to defend them. So ... is Apple is being bashed unfairly? No, not really. See, Apple needs to ride on its merits (and sink on its failures) just as much as Microsoft or any other company does. The difference here is that pretty much nobody spends an incredible amount of effort defending Microsoft from its numerous detractors and point-blank denying their many screwups.

      Put it this way: Microsoft is a fucked up company in many ways. Nobody with half a brain would argue otherwise. Realistically though, so is Apple is its own inimitable way. Can't hardly be anything else, this being America and given the way publicly-held corporations are required to behave under U.S. law. The fact that Apple's fanbase is so irrational on the subject is more an indication of defects in their character and/or critical thinking skills than those who are doing the bashing.

      Matter of fact, if Apple's user base wasn't so goddamn hypocritical about the whole thing, us non-Apple people wouldn't give Apple a damn. But this eternal state of denial just gets old after a while. Too many Apple users are like the Black Knight from Monty Python and the Holy Grail:

      King Arthur: Your bloody arm's off!

      Black Knight: No it's not.

      Truth is, they keep the flames alive because they just won't admit when Apple is wrong.

      --
      The higher the technology, the sharper that two-edged sword.
    9. Re:the point by mgblst · · Score: 2, Insightful

      There is a huge back lash against Apple evidenced on this page, so much rubbish being talked, and modded up to 5. The Microsoft bloggers are earning there free laptops today.

      Apple isn't perfect, but a lot of the smack talk being spoken here isn't the problem.

      Apple release a new version of there OS every year, the next one will cost $29 to upgrade. You don't have to, just as you don't need to move from XP to Vista, as many of us haven't.

      So you have your phone that you want, congrats. Who gives a fuck. Nobody here says that the iphone is for everybody.

    10. Re:the point by VGPowerlord · · Score: 2, Insightful

      Microsoft likes to update rarely. This results in them having horrifically outdated products like Windows XP, while apple has Mac OS X 10.4. Internet Explorer 6, while firefox has 2.0 out, and apple has safari 3 out, etc.

      That list of web browsers is, to put it nicely, wrong.

      Browser release dates:
      Internet Explorer 7: 2006 October 18 (Windows)
      Firefox 2.0: 2006 October 24 (multi-platform), 2007 October 18 (OS X 10.5)
      Safari 3: 2007 October 26 (OS X), 2008 March 18 (Windows)

      Yes, that's right, the first Safari 3 "stable" release was a full YEAR after Firefox 2 was released, even on the Mac. Oh, and IE7 was out before Firefox 2 by just over a week.

      --
      GLaDOS for President 2016! "Well here we are again. It's always such a pleasure." -- GLaDOS, 2011
    11. Re:the point by Macrat · · Score: 2, Informative

      No you are. A Mac with an OS older than about four years is basically worthless. It won't run any of the current browsers/programs, therefore forcing the user to make an expensive OS upgrade.

      You're still very confused.

      Four year old Mac OS would be 10.4 (Tiger) released April 2005.

      10.4 is still fully supported by the latest release of Firefox as well as Apple's Safari browser.

      My PPC laptop is running 10.4 and all of the apps run just fine as application developers haven't stopped supporting 10.4.

    12. Re:the point by walshy007 · · Score: 2, Interesting

      I find it a bit odd that PC users are complaining that Apple improves their system too quickly.

      As a linux user I find this statement odd, as a heavy CLI user I still find their system nearly unusable in it's default state, I mean hell you guys only got wget in 10.5

      On brief examination of snow leopard though, I can't see any improvements that I wouldn't call minor. gui refinements? nice but superfluous. 64-bit addressing space? welcome to 2003 or so for linux, and 2005 or so for windows.Cups updated? looks more like a service pack than something major to me.

      Nothing at all wrong with that, but to say that each os x version is an uber upgrade with lots of features is a bit of a stretch

  3. Reverse engineering by jlintern · · Score: 5, Interesting

    Apple says they haven't actually rejected the app, they're just continuing to "study it," and that it may "alter the iPhone's distinctive user experience by replacing the iPhone's core mobile telephone functionality and Apple user interface with its own user interface for telephone calls, text messaging, and voicemail."

    So Apple is holding Google's app in limbo until they have time to reverse engineer the functionality and release it as native functionality of the iPhone?

    1. Re:Reverse engineering by speedtux · · Score: 4, Insightful

      What's there to "reverse engineer"? Apple already has a competing product, MobileMe / me.com.

      The difference between Google and Apple's products is that Google's product is free and isn't tied to any particular hardware platform and works well on many devices in addition to the iPhone. Apple doesn't want to offer that kind of product because they want to tie all their products together and lock their users in.

    2. Re:Reverse engineering by speedtux · · Score: 2, Insightful

      Apple isn't contractually required to ever give an accept/reject answer on an app submission (G)

      No, but the FCC and FTC may require them to, regardless of contract.

      They don't have to reverse engineer it, they can just keep it in limbo forever if they want, it's safer that way.

      If Apple can't compete with Google apps on their own hardware and platform, they have already lost.

  4. Dupe Summary: Apple Is The Bad Guy by Anonymous Coward · · Score: 5, Insightful

    Summary of this dupe:

    Apple is the bad guy who is preventing iPhone owners from using the hottest cellphone app, Google Voice. They flat out admitted it in the FCC response. Much gnashing of teeth and hair pulling from the "Apple can do no wrong. Teh iPhone is teh best thing EVER!!! crowd".

    AT&T has nothing to do with Apple's PR disaster.

    Lots of screaming and crying from Apple loonies and all sorts of kooky theories trying to make Apple out to not be the culprit "Apple is lying to cover AT&T to the FCC!!!"

    Android, Blackberry, and Palm owners not caring and loving Google Voice.

    1. Re:Dupe Summary: Apple Is The Bad Guy by ScrewMaster · · Score: 3, Insightful

      Android, Blackberry, and Palm owners not caring and loving Google Voice.

      As a G1 owner who happily uses GV on a daily basis, I have to say you're dead on about that "not caring" part.

      --
      The higher the technology, the sharper that two-edged sword.
    2. Re:Dupe Summary: Apple Is The Bad Guy by Mr.+Freeman · · Score: 4, Funny

      In fact, they don't care so much that they're making slashdot posts about it!

      --
      -1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
    3. Re:Dupe Summary: Apple Is The Bad Guy by ScrewMaster · · Score: 2, Funny

      In fact, they don't care so much that they're making slashdot posts about it!

      Well, this is Slashdot. I don't have to care to post on something, especially in a forum where anything remotely anti-Apple generates so many entertaining responses.

      --
      The higher the technology, the sharper that two-edged sword.
  5. FCC here we come by girlintraining · · Score: 2, Funny

    Article summary: Apple points the finger at AT&T, AT&T points the finger at Apple. All the consumer gets is the finger.

    --
    #fuckbeta #iamslashdot #dicemustdie
  6. Apple declares: "Fuck it, we're evil." by David+Gerard · · Score: 5, Funny

    After bricking unlocked iPhones, kicking applications off the iPhone store that might even slightly compete with anything Apple or AT&T might vaguely think about in the far future and filing a wave of patents on basic well-known computer science, Apple Inc. today filed a Form 8-K with the Securities and Exchange Commission declaring that it was openly adopting Evil(tm) as a corporate policy.

    "Fuck it," said Steve Jobs to an audience of soul-mortgaged thralls, "we're evil. But our stuff is sooo good. You'll keep taking our abuse. You love it, you worm. Because our stuff is great. It's shiny and it's pretty and it's cool and it works. It's not like you'll go back to Windows Mobile. Ha! Ha!"

    Steve Ballmer of Microsoft was incensed at the news. "Our evil is better than anyone's evil! No-one sweats the details of evil like Microsoft! Where's your antitrust trial, you polo-necked bozo? We've worked hard on our evil! Our Zune's as evil as an iPod any day! I won't let my kids use a lesser evil! We're going to do an ad about that! I'll be in it! With Jerry Seinfeld! Beat that! Asshole."

    "Of course, we're still not evil," said Sergey Brin of Google. "You can trust us on this. Every bit of data about you, your life and the house you live in is strictly a secret between you and our marketing department. But, hypothetically, if we were evil, it's not like you're going to use Windows Live Search. I mean, 'Bing.' Ha! Ha! I'm sorry, that's my 'spreading good cheer' laugh. Really."

    --
    http://rocknerd.co.uk
    1. Re:Apple declares: "Fuck it, we're evil." by The_Quinn · · Score: 3, Funny

      It was only a matter of time until people started calling apple "evil". While they were less successful, they were tolerated, and not discussed much.

      Once they became successful, and started profiting - by providing value to millions of people, that particular group of "anti-success" comes out. You know - the ones that take pleasure at the sight of failure while spiting at the successful achievers in life.

      Apple, and companies like them, should be applauded for the incredible achievements they have made, and the value they provide to people.

    2. Re:Apple declares: "Fuck it, we're evil." by David+Gerard · · Score: 3, Insightful

      Apple, i.e. Steve Jobs, have always been psychotic control freaks. It's their strength and failure.

      --
      http://rocknerd.co.uk
  7. Dinosaurs by jeffasselin · · Score: 4, Insightful

    Just like the RIAA, the MPAA, and other such entities, the cellular and phone companies are dinosaurs of an early technological age, and they are holding us back.

    Cellular networks should, just like line-based internet access utilities, be simply network providers that sell access to their network from any standards-compliant device we want to use. Everything would just be another end-point of the Internet on a TCP/IP network, with different applications providing diverse needs: voice, video, pictures, text are nothing but data. Sell your consumers data transfer and connection capabilities and let us choose what we want to do with this access, instead of trying to profit from stupid things like SMS and infinitely complex plans: in the end, the cellular providers would benefit from this kind of system, as more uses would emerge out of the free-market system and would end up giving them more customers. Things would be simpler, access would be cheaper too. Everyone would win.

    --
    If he explores all forms and substances Straight homeward to their symbol-essences; He shall not die.
    1. Re:Dinosaurs by Anonymous Coward · · Score: 5, Insightful

      You mean, "US mobile carriers should act more like the ones they have in the rest of the world", right?

      In the last 4 years, I've been to 16 different countries on 4 continents. In every one of them -- except one -- I've had reliable, reasonably-priced access within 30 seconds of turning my phone back on after landing or crossing the border. Even in a village in freaking *Cambodia* where most people didn't even have running water, for cryin' out loud.

      Except one. The US.

      I have a Swedish and an Australian SIM card. Each of which cost less than US$ 10 and included a bunch of minutes and free or nearly-free (international!) texting and cheap and easy-to-get refills. Both of which "just work" every place I've tried to use them.

      Except one. The US... where they want 10 times that much just for the SIM and they can't even guarantee that it'll work in both Florida and New Jersey!

      (If you're curious -- Yes, I was stupid enough to lay out $100 just so I could use my phone in the US for about 10 days. And No, it did not.)

    2. Re:Dinosaurs by Jared555 · · Score: 3, Insightful

      Unfortunately the best option is probably buying a $10-$20 tracfone (or other pay as you guy) specifically for the trip to the US.

      It shouldn't be that way, of course, but typically at least then you aren't locked to specific towers, etc.

    3. Re:Dinosaurs by speedtux · · Score: 5, Interesting

      Just like the RIAA, the MPAA, and other such entities, the cellular and phone companies are dinosaurs of an early technological age, and they are holding us back.

      In Europe, you can use any phone on any carrier. You can effectively stream audio, video, and whatever else you like and the carriers don't really care. You do get unlimited 3G flat rates for under $30/month.

      The only major phone that doesn't work that way? You guessed it: Apple's iPhone.

      Far from freeing the US market from SIM locking and carrier lock-in, Apple is trying to export the evil of the US cellular market to Europe.

    4. Re:Dinosaurs by Renraku · · Score: 3, Insightful

      Why should the US cellular companies cater to people that like foreign technology? Foreign cell phones are cheaper, more numerous in options, have less features removed from the hardware via firmware, etc, etc.

      The US cellular companies make their money based on contracts. When they can sell you a $50 phone for $200 without contract, or give it to you free with a two year contract, why should they change? They're extremely profitable right now. It's not in their best interests to change.

      --
      Job? I don't have time to get a job! Who will sit around and bitch about being broke and unemployed then?
    5. Re:Dinosaurs by schon · · Score: 2

      Why should the US cellular companies cater to people that like foreign technology?

      Exactly - they should keep offering technology from American companies like Samsung, LG, Sony/Ericsson, Nokia, Blackberry and HTC!

    6. Re:Dinosaurs by quacking+duck · · Score: 2, Interesting

      Far from freeing the US market from SIM locking and carrier lock-in, Apple is trying to export the evil of the US cellular market to Europe.

      By "evil" do you mean: "doesn't conform to what I want". But surely you must mean something else, because calling something "evil" just because "you don't like it" would be childish and petulant.

      Introducing a business model that takes away existing freedoms (from a consumer perspective) is evil, in Google's self-defined sense. Whether I like it or not doesn't enter into the discussion. Don't Americans like freedoms?

      I say this as a new iPhone owner (posting with it in fact) knowing full well not only what I was getting into, but also that things won't be improving in either Canada or the US anytime soon. I do hope the anti-consumer model doesn't get exported to the rest of the world.

  8. "Studying the issue" by Jewbird · · Score: 2

    For six weeks. While being no closer to a "decision."

    --
    For God doth know that in the day ye eat thereof, then your eyes shall be opened, and ye shall be as gods
  9. Apple's "End User Experience"... by rmdyer · · Score: 4, Insightful

    How could Apple possibly know what "end user experience" best suits me? If I install Google Voice, then that -IS- the end user experience I want! If Microsoft pulled that, they would get dinged for trying to push out the competition. Replace "Google Voice" with "IE" for example in Apple's reply, and "iPhone" with "Windows". This is exactly why the iPhone software environment is poison. Apple should not be allowed to decide what kind of "end user experience" I want on my hardware. Yes, if I purchased the hardware from Apple for the "hardware experience", then that means that I liked the "hardware experience" over other vendors, but that doesn't mean I like, or should be required to use their software! All "computing devices" should be "reconfigurable" using software, thats why software exists! Not to lock you into some Nazi form of "I know best what is for you" mentality. Open the devices up vendors!

    Related: Buy the phone first, then choose your cell service vendor! NOT THE OTHER WAY AROUND! Enough with hardware-cell service vendor tie-up aggreements!

    1. Re:Apple's "End User Experience"... by notamedic · · Score: 2, Funny

      And, additionally, don't become one of the people who log on to Slashdot and complain about a product they don't own.

    2. Re:Apple's "End User Experience"... by ScrewMaster · · Score: 2, Insightful

      If you don't like it - don't use it.If you don't like it - don't use it.

      Absolutely correct. I didn't ... so I don't.

      --
      The higher the technology, the sharper that two-edged sword.
  10. Karlan Mitchell by Anonymous Coward · · Score: 4, Interesting

    Someone is lying, this is why.

    1. Apple has stated that they aren't sure how the Google voice application works, is it VoIP, telephone, ect, ect
    2. AT&T's contract with apple explicitly states they must be contacted when a VoIP app is being approved.
    3. Both parties claim to of had not contact with each other, a violation of AT&T ToS for Apple

    I smell something funny......

    btw. The application is not VoIP, its a telephone route, which would cut into AT&T's outrageous international rates
                    for phone calls (however have no affect on local call's price); I only state the above because Apple claimed it
                    could possibly be VoIP (even though its easy to find information on how it works, they are just buying time)
                    and we know apple should of immediately contacted AT&T if this was even a possibility.

  11. curious situation: iphone more google than apple by je+ne+sais+quoi · · Score: 4, Interesting
    From TFconsumeristA:

    Multiple sources at Google tell us that in informal discussions with Apple over the last few months Apple expressed dismay at the number of core iPhone apps that are powered by Google. Search, maps, YouTube, and other key popular apps are powered by Google. Other than the browser, Apple has little else to call its own other than the core phone, contacts and calendar features.

    Heh, that's a funny situation for Apple to be in. I guess Apple is no longer interested in just selling you the hardware and a good OS, they want to sell you a substantial number of the applications as well. I seem to recall Microsoft engaging some similar behavior awhile back, something about web browsers and being able to remove them.

    I just got an ipod touch recently (it was free with rebate) and frankly, I find that Apple is unnecessarily confining the device. I've been using their laptops and desktops for years, with OS X, I've always thought that it was an incredible benefit to them to have it run on BSD, run MS Office, run Photoshop, run X11 so I can run GIMP and just about every other linux app out there, etc. etc. etc. With the phone, they confine you so much that if it weren't for the possibility to jailbreak it, I probably would have given it away to a family member.

    The point is that, as a long time Apple user, I'm really starting to get a little bothered by their increasing amount of attempts to force me to use their stuff the way they want me to rather than the way I want to use it. That sort of behavior earned MS my distrust long, long ago.

    --
    Gentlemen! You can't fight in here, this is the war room!
  12. That is not how Google Voice works by Anonymous Coward · · Score: 3, Informative

    To make a Google Voice call you need phone service.
    1) You tell GV what number you wish to call (dest number) at from which phone you wish to make that call (source number)
    2) GV calls you at your source phone number (ie your cell phone number)
    3) GV calls the destination number
    4) You are now in a 3-way conference call with the source number,the destination number, and GV central

    GV isn't VoIP.
    It is an interesting use of a 3-way calling service.

    Your GV number isn't really "your" phone number. It is more like an agent or message service (like your Dr has) number. You actually can't make calls to/from the GV number. The GV number is only for forwarding (receive) & 3-way calling (send).

  13. Re:babies by geekboy642 · · Score: 5, Insightful

    why does anyone have the right to install whatever they want on the device?

    I invite you to study the concept of ownership. If I pay $600 for a piece of hardware, I have every right to do whatever I want with it. It's the whole point of buying hardware, honestly. If I wanted a restricted environment with no control, I'd rent my phone.
    That said, AT&T should have the right to block my use of the network if they don't like what I'm doing on it, but at no point should Apple even slightly get involved. This 'walled garden' concept is harmful to consumers and developers alike.

    --
    Just another "DOJ fascist authoritarian totalitarian bootlicker" -- Zeio
  14. Re:curious situation: iphone more google than appl by Reverberant · · Score: 4, Insightful

    Heh, that's a funny situation for Apple to be in. I guess Apple is no longer interested in just selling you the hardware and a good OS, they want to sell you a substantial number of the applications as well.

    I don't think it's about Apple wanting to see you a substantial number of apps, I think it's about Apple not wanting the core features of their phone to be based on the whims of a third party. It's kinda like the situation of Office on the Mac back in the 90's when MS threatened to kill Office which would have basically ended corporate use of Macs.

  15. Re:The Steve Jobs method of living? by Anonymous Coward · · Score: 5, Funny

    1) Be abusive generally.

    2) Get cancer.

    3) Lie about Google Voice.

    4) Die?

    5) Ascend to heaven in a fiery chariot.

    6) Prophet!

  16. TechCrunch reality distortion field by Egdiroh · · Score: 2, Insightful

    TechCrunch claimed that apple's claims were untrue. They did this by ignoring the little bit were the purpose of google voice is to replace your existing phone service. So while they are correct that the google voice app does not rip out and replace these features, using google voice logically supplants them. If your phone identity is not your google identity and not your provider identity then the apple apps might as well be removed.

    It's a completely bogus self serving argument. It's like arguing that it's not vehicular manslaughter because you struck a pedestrian, after all they could have not been in the way, so really they just used you as an agent of suicide.

    Apple's position is clearly that by letting google extend their platform to the iphone they would clearly gain converts to it, but without letting apple control that environment they lose the ability to provide distinction, and maintain their competitive advantage.

    whether or not, Apple's position has any validity is not is something that can and should be legitimately argued. But it should be argued at face value, not skirted around with logical fallacies.

    1. Re:TechCrunch reality distortion field by forand · · Score: 3, Informative

      I think you have misunderstood what Google Voice is. IT is NOT meant "to replace your existing phone service." As a matter of fact, you cannot use GV without an existing phone service. Furthermore, to use Google Voice to make a call it actually has to call you first then connect you to the person you where trying to call. Finally, why does Apple (or anyone other than myself) get a say in what I do with my existing phone service?

      But yeah TechCrunch's article is full of it.

    2. Re:TechCrunch reality distortion field by speedtux · · Score: 4, Insightful

      Apple's position is clearly that by letting google extend their platform to the iphone they would clearly gain converts to it, but without letting apple control that environment they lose the ability to provide distinction, and maintain their competitive advantage.

      Nobody is forcing users to install Google Voice. So, what you are saying is that if users have the choice, they will install Google Voice and not use Apple's services anymore.

      So, you are basically saying that Apple's "competitive advantage" is in propping up an uncompetitive product (their services) with a good product (their phone hardware).

      Just thought I'd put that into perspective for you.

  17. Re:You have to assume Google is lying by Otterley · · Score: 4, Informative

    The FCC redacted that part, not Google, presumably on behalf of Google because the Apple Developer Agreement makes your communications with Apple confidential (subject to law enforcement inquiries). The FCC *does* possess the redacted parts of Google's response.

  18. Re:You have to assume Google is lying by mysidia · · Score: 2, Insightful

    The agreement with Apple requires confidentiality with regards to the app approval process.

    iPhone developers are bound by contract with Apple not to make information available to the public about communications with Apple over the app review.

  19. Re:upgrade versus... by g0at · · Score: 3, Insightful

    If I was still using the Mac OS that I had in 2002, it would essentially be unusable. QED the wintel OS is cheaper (no money spent in 7 years) versus the Mac OS, because I had spend money to keep my Mac working.

    Since my time and productivity are worth money, the amount I have saved by using Mac OS X over Windows over that same period is orders of magnitude larger than the cost of Microsoft's OS.

    -b

  20. I just don't buy it. by phillymjs · · Score: 3, Insightful

    Google Voice stands to cost AT&T money. Apple won't lose a thing by offering it-- in fact, they stand to lose iPhone sales for rejecting it when apps for it are available on competing devices. In light of this, who is more likely to be the force behind the rejection?

    As for the argument Apple is putting forward, that is just BS. If I put GV on my iPhone it's because I *want* it there.

    And as for AT&T's argument, "Hey, look, we allow GV on other devices on our network!"-- No, it's not that they're allowed, it's that AT&T simply can't prevent them from being installed and used. Apple is the sole (official) gatekeeper to getting an app on the iPhone and under contract with AT&T, so it's clear they're doing AT&T's bidding here. I don't know why Apple is taking the lion's share of the blame by saying they're still evaluating it, but my guess would be some sort of quid pro quo with AT&T.

    The whole thing stinks, and I hope the FCC realizes it and opens a can of whoop-ass.

    ~Philly

    PS - Please learn WTF Google Voice does before commenting. It is NOT a VoIP application despite a dozen people saying or implying it is in their posts already.

    1. Re:I just don't buy it. by tgibbs · · Score: 2, Interesting

      I think Apple's thinking is a bit wrong-headed, but I believe that I understand the reasoning. I'd guess that it goes something like this. "The appeal of the iPhone rests upon the ease of use and integration of features like Visual Voice Mail, the Address Book, Mail, and the Phone application. Right now this is entirely under our control. What happens if everybody starts using Google's apps and bypassing ours? How will we add new features to enhance the Mail and Voice features of the iPhone? What if we add new features and they don't work with Google Voice? If Google Voice becomes very popular, and we add a new feature that doesn't work right with Google voice, people will complain about us, not Google. It is far better not to have a feature at all than to have one that doesn't work right? Are we going to end up having to go hat in hand to Google, who is competing with us in the cell phone arena, to make sure that whatever we do to enhance the iPhone user experience works with Google Voice?"

  21. Not the reason by drhamad · · Score: 2, Interesting

    No, because VOIP, while a concern, according to these documents, was not the reason for the rejection (or postponement). Rather, mimicking of core iPhone functionality was.

    --
    -Daniel
  22. Re:Talk about bias! by Mr2001 · · Score: 2, Insightful

    Then you buy an iPhone and you jailbreak it.

    Since you did not do so, you have other reasons for not wanting an iPhone. But don't pretend they are technical because at the core they are not.

    Perhaps they were legal -- Apple has claimed jailbreaking is against the law.

    --
    Visual IRC: Fast. Powerful. Free.
  23. Re:The Steve Jobs method of living? by nametaken · · Score: 5, Funny

    Pssh... keep up. It's iProphet.

  24. Re:Talk about bias! by MindCheese · · Score: 3, Interesting

    your bias is showing. ...I just wanted a powerful smartphone that would do what I (yes, I, the customer) want it to do, without having my options limited by a company I don't particularly trust.

    Then you buy an iPhone and you jailbreak it.

    Right. Rather than buy a phone that will do what he needs out of the box with no extra tinkering, he should buy the one that requires him to go download some software from some l33t hax0r unofficial dev team in order for the phone to satisfy his requirements. And are you supposed to just trust that redsn0w, yellowsn0w, etc. are all created equal and don't install anything else on your phone while they're freeing you from Apple's tyranny?

    I own an iPhone 3G. Will I upgrade to the 3GS? Not on your life. Though jailbreaking did make the device much more useful to me, my next upgrade will whatever Android phone happens to be on the market at the time. Apple is once again planning their own funeral with the closed ecosystem they've built around their products.

  25. Re:upgrade versus... by GCsoftware · · Score: 2, Insightful

    Seriously? Another expense of what, 10-20 USD? Is your time is worth that little to you?

  26. Re:curious situation: iphone more google than appl by Korgan · · Score: 4, Insightful

    The GV app is still just an app. It doesn't replace any of the Apple apps. They're still there and still fully functional. What it does do is make them redundant.

    Instead of giving people your cell number, you give them your Google number. At that point, all your voicemail is kept on the Google service, all your calls are routed through the Google service to whatever phone(s) you choose to have the calls go to. You are no longer tied to Apple's Visual Voicemail (which by most people's accounts hasn't worked properly in quite a while anyway) nor are you limited to AT&T's network anymore. The same applies to SMS and so on as well. Use your Google number instead of your iPhone number and you can get the messages on any/all your phones rather than just your iPhone.

    The GV app also allows you to make calls out through Google's network. Your phone dials Google, then dials out from Google to where ever. With the apps on the various platforms, this is essentially transparent. You just use the dialer in the GV app instead of the Apple dialer. It doesn't sync your contacts to the Google servers as such. Like all apps on an iPhone, it has access to your contacts directly, so doesn't need to store them on the server. Not that it matters much given you can use Google Sync to do it, or even us iTunes itself.

    Having said all that, the Apple phone apps are still all there and you can use those as well if you want. But if you do, CallerID will show your cell # instead of your Google number. If people call that number, you lose things like voicemail transcription features and so on.

    I am basing this on the functionality in the applications on other platforms such as Android and Blackberry. I doubt the app for the iPhone would be any different in functionality, only in appearance.

    But no, the app doesn't replace the Apple ones. It merely supersedes them and essentially makes them redundant.

  27. Truth about OS upgrade costs by tgibbs · · Score: 2, Informative

    Apple charges me around $100 each year to upgrade my G4 Mac from 10.3 to 10.4 to 10.5, whereas Microsoft charged me *nothing* to upgrade from XP to XP-SP1 to SP2 to SP3. Over the last seven years using Wintel OS has been free, where using Apple's OS has been costly.

    Apple does release periodic "under the hood" upgrades analogous to Microsoft's Service Packs. They are free.
    Apple occasionally releases major upgrades that include new software that adds major features or applications (e.g. Dashboard, Time Machine). These are typically priced at $129.

    The next major release is somewhat unusual, as it includes major "under-the-hood" enhancements and some new features (full 64 bit OS, support for Microsoft Exchange) but (at least based on announcements) no major new programs. The announced price is $29.

    Paid upgrades (list prices)
    Mac
    2001 Mac OS X 10.1 $129
    2002 Mac OS X 10.2 $129 (Address Book, iChat)
    2003 Mac OS X 10.3 $129 (Expose, Filevault)
    2004 Mac OS X 10.4 $129 (Spotlight, Dashboard, Automator)
    2007 Mac OS X 10.5 $129 (Time Machine, Spaces, Boot Camp)
    2009 Mac OS X 10.6 $29

    Total: $674

    -----
    Windows
    2001 Windows XP Pro $299.99
    2007 Windows Vista Business $299.99
    2009 Windows 7 Pro $199.99

    Total $699.97

    Of course, one can shave costs off of either by skipping some upgrades. So I suppose that one could say that Microsoft saved users money by not making Vista so appealing that most customers saw a reason to upgrade.

    1. Re:Truth about OS upgrade costs by commodore64_love · · Score: 3, Insightful

      Your numbers are wrong, because if you were truly like me - budget conscious - you would not have upgraded your XP at all. I want to thank you for sharing, because I think this very accurately demonstrates my point, better than of my previous messages did:

      Paid upgrades (list prices)
      Mac
      2001 Mac OS X 10.1 $129
      2002 Mac OS X 10.2 $129
      2003 Mac OS X 10.3 $129
      2004 Mac OS X 10.4 $129
      2007 Mac OS X 10.5 $129

      Total: $643

      -----
      Windows
      2001 Windows XP Home $149.99 (still using this same OS)

      TOTAL: $150

      --
      "I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
  28. Re:babies by Korgan · · Score: 2, Interesting

    As a work around, Google has said they are going to release an iPhone Safari specific version to run as a webapp on the iPhone. The different Google Voice apps (across all platforms) are just a significantly improved and platform-native GUI to the service.

  29. OMG! by The+Cisco+Kid · · Score: 2, Insightful

    [...] it may "alter the iPhone's distinctive user experience by replacing the iPhone's core mobile telephone functionality and Apple user interface with its own user interface [...]

    Oh no! How terrible! But what if THATS WHAT THE USER WANTS?!

  30. This is for you, fucking fanboi... by Anonymous Coward · · Score: 5, Insightful

    I hate the arguments that somehow Apple gives you better quality hardware for the higher prices, when the hardware is the same as any Windows computer.

    I hate the arguments that Microsoft is evil for some reason, but when Apple does the same, it is perfectly fine (e.g. activation of Windows vs. activation of an iPhone, or how Intel had unique identifiers in their chips accessible by software, but when they do the same in the iPhone - not a problem).

    I hate the arguments that Microsoft is evil when 10 year old hardware is not supported (such as when Vista was released), but when Apple cuts support for 3 year old printers in Leopard, it is the user's fault for not owning the latest hardware.

    I hate the arguments that problems with 3rd party hardware drivers it is the fault of Microsoft, but when Apple has problems with 3rd party hardware drivers, it is the hardware manufacturer's fault.

    I hate the arguments that Apple never has any problems, but when a problem appears (such as not being able to activate a phone for hours), the user is at fault for not knowing the proper way of using a Mac, just plain stupid, or hate.

    I hate the arguments when Microsoft services go down for an hour or two (such as Zune last week), it is said Microsoft provides horrible service and it is a Engadget front page mockery of Microsoft. But when iTunes goes down (http://www.tuaw.com/2009/07/07/itunes-store-and-app-store-problems/) nothing is said, and it really is not a problem.

    I hate the argument that before the iPhone, the number of applications available for a platform does not make a difference, it is the quality of the software. After the iPhone is released, all that matters is the number of applications available.

    I hate the argument that somehow Apple hardware will last forever, but other computers last only a year or two (this argument is used in this very article). I am typing on a 5 year old Dell laptop, how long does an iPod last?

    I hate the argument that somehow Microsoft limits user choice, when many people use non-Microsoft products. But when Apple limits choice (such as installing alternative browsers on an iPhone), it is in the user's best interest.

    I hate the arguments that Microsoft keeps control over their products, but you need to jump through hoops just to develop for the iPhone.

    I hate the arguments that Microsoft releases poor products that do not work and you need to wait for SP2 for it to be useful, is MobileMe working yet?

    I hate the arguments that Microsoft does not deliver what was promised, Apple is just now delivering push notification - a year after it was promised.

    I hate how some say everything was invented, created, designed, or innovated by Apple first, and everybody creates cheap knock-offs of Apple, when there is proof of it being done years before by other companies.

    I hate the arguments that products such as Tablets, Netbooks, etc. are useless crap, but rumored products such as the Apple Tablet, or Netbook will be the savior of man.

    I hate the argument that somehow opening a store, something that has existed for 1000s of years since somebody found they could trade a basket of vegetables for a chicken, is an Apple creation, and from now on no other company is permitted to open stores.

    And, among the many others (but the last I will list), I hate the argument that somehow Apple is allowed to air commercials that lie about Microsoft and Apple's own products, but when Microsoft airs commercials that are true (a Windows computer is lower priced than an Apple computer), somehow Microsoft is evil and must stop now.

  31. Re:Talk about bias! by Mr2001 · · Score: 4, Informative

    Citation?

    Apple has claimed that Psystar's selling of OS X on non-Apple hardware is illegal. I don't recall them claiming jailbreaking is illegal.

    Here you go.

    Jailbreaking an iPhone constitutes copyright infringement and a DMCA violation, says Apple in comments filed with the Copyright Office as part of the 2009 DMCA triennial rulemaking. This marks the first formal public statement by Apple about its legal stance on iPhone jailbreaking.
    [...]
    Apple's copyright infringement claim starts with the observation that jailbroken iPhones depend on modified versions of Apple's bootloader and operating system software.
    [...]
    As for the DMCA violation, Apple casts its lot with the likes of laser printer makers and garage door opener companies who argue that the DMCA entitles them to block interoperability with anything that hasn't been approved in advance.

    Apple's arguments here are probably bullshit, as the article notes. But I wouldn't fault anyone for skipping the iPhone because of this, when there are plenty of other phones that are designed to run arbitrary code and whose manufacturers won't call you a criminal for doing so.

    --
    Visual IRC: Fast. Powerful. Free.
  32. Re:Talk about bias! by Mr2001 · · Score: 3, Insightful

    Well, sort of. This is a document where Apple is arguing about changes to the DMCA and is not a statement of policy.

    That doesn't make any sense. Apple wasn't arguing that the DMCA should be changed to make jailbreaking illegal; they were claiming that jailbreaking is illegal under the DMCA and under plain old copyright law.

    A "statement of policy" would be meaningless here anyway. Legality isn't defined by a private company's policies, it's defined by the legislature and the courts.

    If this is their sole/primary objection, I fault them in the same way I fault anyone who makes a big deal out of some minor thing.

    It's a "minor thing" that in order to run certain programs on your phone, you have to do something that -- according to the phone manufacturer -- is against the law?

    Of course, even if Apple's interpretation of the law is correct, the chances of any individual getting sued for this is vanishingly small. But you could say the same about P2P piracy. I wouldn't fault anyone for downloading a song from Amazon instead of The Pirate Bay because of the legal risk either, even though the risk is negligible.

    That's overstating things a bit much, though.

    Not really: Android and Windows Mobile phones are readily available.

    --
    Visual IRC: Fast. Powerful. Free.
  33. It's a telephone by FranTaylor · · Score: 2, Insightful

    Didn't the FCC rule a long time ago that the telephone company cannot place restrictions on what a customer hooks up to the phone service?

    Don't tell me it's not a telephone. It is sold as a telephone and it comes with telephone service. That makes it a telephone.

  34. Re:upgrade versus... by tcr · · Score: 2, Funny

    Chaucer came up with woot?

    Awesome!
    :-)

    --


    Information wants to be beer.