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Major Snow Leopard Bug Said To Delete User Data

inglishmayjer was one of several readers to send in the news of a major bug in Apple's new OS, 10.6 Snow Leopard, that can wipe out all user data for the administrator account. It is said to be triggered — not every time — by logging in to the Guest account and then back in to the admin account. Some users are reporting that all settings have been reset and most data is gone. The article links to a number of Apple forum threads up to a month old bemoaning the problem. MacFixIt suggests disabling login on the Guest account and, if you need that functionality, creating a non-administrative account named something like Visitor. (The Guest account is special in that its settings are wiped clean after logout.) CNet reports that Apple has acknowledged the bug and is working on a fix.

353 comments

  1. Oh. by fuzzyfuzzyfungus · · Score: 5, Funny

    Would I be a bad person if I were to suggest that this would be a perfect time to upsell Time Capsules to worried Snow Leopard customers?

    1. Re:Oh. by Anonymous Coward · · Score: 5, Funny

      Yes, yes, you would. Because there's an issue with Time Capsule power supplies crapping out ;-)

    2. Re:Oh. by Killer+Orca · · Score: 1

      Would I be a bad person if I were to suggest that this would be a perfect time to upsell Time Capsules to worried Snow Leopard customers?

      Only if you were an Apple genius doing so.

    3. Re:Oh. by v1 · · Score: 2, Informative

      That does reek of tinfoil hats, but you shouldn't have to have a serious concern to adopt a backup strategy - timecapsule or otherwise.

      That being said, we have yet to see a single person raise this complaint where I work. When one comes in it'll get my full attention and we'll find out why it's happening.

      Speculating somewhat wildly since I don't have a specimen to examine, it probably has to do with the deletion of the temp data from the guest session. Seeing users manage to disconnect their home folder from their account has been seen before, and causes everything to appear to "go away", but it's all just in another folder. Major inconvenience to fix (or bring it to us) but nothing is lost. So I'm interested to know if this is a problem of data hiding or truly being erased. Though since it's related to the guest account I'm suspecting data loss as previously described.

      Getting back to time capsule though, I don't like it myself (rsync me baby) but our customers have been very happy with it and it's saved their bacon on dozens of failed hard drives we've had to (warranty) replace. Even if only used for a backup, a $170 1TB HD sure beats a $2,500 bill from drivesavers or total recall etc. I'm amazed other companies (dell etc) don't bundle some sort of backup software. They're all using the same HDs as apple so it's not like anyone is more or less proof against HD failure.

      --
      I work for the Department of Redundancy Department.
    4. Re:Oh. by Kamokazi · · Score: 4, Informative
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    5. Re:Oh. by fuzzyfuzzyfungus · · Score: 4, Interesting

      For a while, at any rate, dell was bundling a year or two of some online backup service with their systems, I don't remember which one, nor could I find any reference to it on their site just now.

      What surprises me is that MS hasn't done much in the area(unless you are willing to go all the way to Windows Home Server). Architecturally, Volume Shadow Copy is abundantly powerful and has been available since before Time Machine even hit the scene; but you certainly wouldn't know about it from looking at any of the advertising, documentation, or spec sheets for non-server Microsoft OSes.

    6. Re:Oh. by amasiancrasian · · Score: 1

      Oh, the irony.

      There's an article claiming that users of time capsules have a lifespan of 17 months and 17 days. Not sure if there is any truth to this, but it does seem that there is more than one bad apple here.

    7. Re:Oh. by amasiancrasian · · Score: 1

      Ugh, seems like Kamokazi got to post this before I did! My apologies for the duplicate comment.

    8. Re:Oh. by Anonymous Coward · · Score: 0

      Well if there is any truth to that, then mine is defective! I want my money back!

      It's been running since 2008.03! It's now 2009.10, so it should have failed ... oh wait, there is goes. Nevermind.

    9. Re:Oh. by reSonans · · Score: 4, Interesting

      I know you're kidding, but Time Capsule has been upsold in the past for a similar reason.

      Remember Backup.app from the .Mac suite? It was touted as a complete remote backup solution for a couple of years, until Apple changed their tune in Knowledge Base articles and began describing it as a modest service intended for browser bookmarks and user settings. The reason? Restoring files was prone to data loss.

      Time Capsule + Time Machine appeared shortly thereafter, and Apple made a big, intentional splash about how this particular hardware and software combination will keep your data safe.

      --
      Light the blue touch-paper and retire immediately.
    10. Re:Oh. by afidel · · Score: 1

      I bet that Mozy would have gone in that direction if they hadn't been swallowed by EMC which knows nothing about running a consumer organization.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    11. Re:Oh. by causality · · Score: 4, Funny

      There's an article [gizmodo.com] claiming that users of time capsules [timecapsuledead.org] have a lifespan of 17 months and 17 days.

      So people who use that software only live less than a year and a half afterwards? Now THAT is some malware...

      --
      It is a miracle that curiosity survives formal education. - Einstein
    12. Re:Oh. by zippthorne · · Score: 2, Insightful

      Well, of course. They're only counting dead drives. The ones that didn't fail don't get counted. Also, it's far less disturbing when you know that they were introduced roughly 20 months ago, and the vast majority weren't sold in the first three months of availability.

      Further, I'm quite disappointed in your wording. I was expecting to see an article about buried bomb shelters having inadequate supplies or ventilation or something, and people trying to live in them long term after buying.

      --
      Can you be Even More Awesome?!
    13. Re:Oh. by moon3 · · Score: 4, Funny

      Great marketing, let me tell you, our Apple drones are so upset over this, they are planing to buy another Mac, just in case one got erased.

    14. Re:Oh. by Charles+Dodgeson · · Score: 5, Informative

      our Apple drones are so upset over this, they are planing to buy another Mac, just in case one got erased.

      That's me!

      As an Apple fanboy, I find this bug very embarrassing. From what I read, I do fall into the "very small number of users" that this bug could catch. That is, I've had a guest account before upgrading to Snow Leopard. I guess that I've never been hit by this because I've never logged out of the guest account and then logged in to an admin account. In fact, the guest account and the admin account are both very rarely used. (My account is a "regular" account.)

      The only reason that I've enabled the Guest account is because my Macs (that's plural, so you see I really am a fanboy) have a "phone home" system in case of theft. And I figure that having a guest account will allow the thing, if stolen, to stay in use longer before getting wiped.

      As for back-ups, I don't really think the Time Capsule is something I'd recommend to most users. Instead just use Time Machine with an external drive. I do think that Apple should be given lots of credit for Time Machine. It really makes back-ups so easy there is no excuse for anyone not to make back-ups.

      --
      Prime numbers are exactly what Alan Greenspan says they are -S. Minsky
    15. Re:Oh. by atheistmonk · · Score: 2, Funny

      Sounds like the best way to protect data from its natural predator; the Snow Leopard.

    16. Re:Oh. by mambodog · · Score: 1

      Yeah its kinda like the ring, but a fair bit slower...

    17. Re:Oh. by NateTech · · Score: 1

      Back that truck up. EMC knows nothing about running ANY organization. There, that's better.

      --
      +++OK ATH
    18. Re:Oh. by MojoStan · · Score: 3, Informative

      What surprises me is that MS hasn't done much in the area(unless you are willing to go all the way to Windows Home Server). Architecturally, Volume Shadow Copy is abundantly powerful and has been available since before Time Machine even hit the scene; but you certainly wouldn't know about it from looking at any of the advertising, documentation, or spec sheets for non-server Microsoft OSes.

      When accessed from the shell in client versions of Windows Vista and Windows 7, Shadow Copy is often called "Previous Versions." Back when Vista was released, I remember seeing it mentioned in reviews and on Microsoft's product info pages.

      Maybe it wasn't a "front page" feature because it was only available in Vista Business, Ultimate, and Enterprise (and not Home Premium). Thankfully, MS has corrected this mistake by including this feature (and all other backup features) in Windows 7 Home Premium as well.

      --
      TO START
      PRESS ANY KEY

      Where's the 'ANY' key? I see Esk, Kitarl, and Pig-Up...

    19. Re:Oh. by afidel · · Score: 1

      5 year, 1 year, YTD, and since IPO charts all disagree with that assessment.

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    20. Re:Oh. by NateTech · · Score: 1

      I can't really go into detail as to why I hold this opinion. Let's just say they do good vendor management, since they had no clue what the problem was, after having it explained to them multiple times. Yes, you can make money that way, but you're not saving the organization using you nearly as much money as they'd save just working direct with the vendor(s)...

      --
      +++OK ATH
    21. Re:Oh. by Fred_A · · Score: 1

      There's an article [gizmodo.com] claiming that users of time capsules [timecapsuledead.org] have a lifespan of 17 months and 17 days.

      So people who use that software only live less than a year and a half afterwards? Now THAT is some malware...

      But they can be saved if during that time they can convince somebody else to use the service. It's the only way to survive the malediction !

      --

      May contain traces of nut.
      Made from the freshest electrons.
    22. Re:Oh. by noundi · · Score: 1, Insightful

      As an Apple fanboy

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.
       
      Why does it feel like I'm wasting my time?

      --
      I am the lawn!
    23. Re:Oh. by master5o1 · · Score: 0, Flamebait

      If you don't like the Time Capsule, then you're not a true Apple fanboy.

      --
      signature is pants
    24. Re:Oh. by jimicus · · Score: 1

      This is Microsoft all over. They advertise their products to high heaven and pay marketing people a fortune in order to keep the general public thinking "PC = Windows = Microsoft".

      Yet even when the features exist (and what you describe is by no means unique - the Windows world is chock-full of $15 shareware tools to make a job easy when the functionality is already built into the OS and is already reasonably easy) they never actually market specific features.

      It's always "Faster! More reliable! Helps you work better as a team!". Sometimes it's "This common problem we all recognise is solved by our product!"

      But it is almost never "This common problem we all recognise is solved by this particular feature within our product. Here, let's show you....".

    25. Re:Oh. by mlts · · Score: 1

      I think EMC knows what they are doing. To mangle the English quote, "the sun does not set on the EMC empire." As a consumer, I use their products at three levels: VMWare, Retrospect, and Mozy. A business would use them constantly, from the SAN for the critical production databases, to Networker for the backups, to the VMWare infrastructure which makes physical hardware replacement less of an issue, to ThinApp for deploying Word to locked down boxes in finance which need a lot of approvals before any modifications are done to the install images as admin, to yanking out a keyfob made by EMC to log on a box as root.

      EMC may not have the best consumer level marketing, but step into the business world, and you will be dealing with their products most of the day, even if it is indirectly.

    26. Re:Oh. by zoloto · · Score: 1

      Just like nerd or geek used to be, right? The evolution of language is a bitch.

    27. Re:Oh. by zoloto · · Score: 1

      As our way of thanking you for your positive contributions to Slashdot, you are eligible to disable Slashdot 2.0.

      You can do that? Sign me up!

    28. Re:Oh. by noundi · · Score: 1

      Just like nerd or geek used to be, right? The evolution of language is a bitch.

      Wow, you challenge me for a game of semantics? No thanks. Oh and while nerd and geek has always had its positive sides (along with its negative sides) the profile has become socially accepted, a fanboy has never been positive in any way. Let me ask you: what do you consider positive about a fanboy?

      --
      I am the lawn!
    29. Re:Oh. by DangerFace · · Score: 1

      ... geek has always had its positive sides ... fanboy has never been positive in any way

      What is positive about being developmentally retarded and biting the heads of chickens in order to amuse paying onlookers, exactly? You know, since that's the original meaning of the word geek. And fanboy is not a direct synonym of fanatic, no matter how much you want it to be - it is sometimes used that way, but really just means 'a male fan, who is at the rather extreme end of fan'.

    30. Re:Oh. by powerspike · · Score: 1

      Well that's another sales op to upsell extended warranty then...

    31. Re:Oh. by HNS-I · · Score: 1

      Well.. the capsule would have to be shiny white and have only one button of course( with a little ball).

    32. Re:Oh. by Anonymous Coward · · Score: 0

      As an Apple fanboy

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      Hey, since everybody who hates Apple calls everybody who doesn't a fanboy, who fucking cares.

      Why does it feel like I'm wasting my time?

      Because you are a hateboi.

    33. Re:Oh. by Lars+T. · · Score: 1

      Oh, the irony.

      There's an article claiming that users of time capsules have a lifespan of 17 months and 17 days. Not sure if there is any truth to this, but it does seem that there is more than one bad apple here.

      "The average lifespan shown here is calculated from the registered dead Time Capsules. We don't want to suggest that this lifespan figure is indicative for all Time Capsules."

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    34. Re:Oh. by noundi · · Score: 2, Insightful

      As an Apple fanboy

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      Hey, since everybody who hates Apple calls everybody who doesn't a fanboy, who fucking cares.

      Why does it feel like I'm wasting my time?

      Because you are a hateboi.

      I have no substitution, I'm not a fan of anything. I choose whatever is best, and not by brand. I'm a brand turncoat and I always get what's in my best interest. Can you honestly say that this isn't the best way for a consumer to act? In terms of personal economy -- that is.

      --
      I am the lawn!
    35. Re:Oh. by PRMan · · Score: 1

      And I figure that having a guest account will allow the thing, if stolen, to stay in use longer before getting wiped.

      Then I guess in your case, it would be a feature...

      --
      Peter predicted that you would "deliberately forget" creation 2000 years ago...
    36. Re:Oh. by hairyfeet · · Score: 1

      As usual when you want anything decent you have to use third party tools, as MSFT is usually piss poor in that area. For backups using Shadow Copy I would recommend Macrium Reflect. It is free, one installer for 32/64 and works on every MSFT OS from XP on up, you can image the drive to just about anything, HDD, USB, network, comes with the option to make a nice Linux based GUI rescue CD, etc.

      Why MSFT always seems to be piss poor on basic tools I have no idea, but with so much freeware* out there it is nearly always better to just forget about anything MSFT builds in anyway.

      *- this site has 36,000+ freeware apps and one of the best search tools I have ever seen. Simply type what you need an app to do and they will find you a freeware app that does it. It is a great resource for when you come across that peculiar little specific job that you need a free app to do quickly. Nearly all of the repair and maintenance tools I use daily come from Primewares. Truly a handy site to have in your bookmarks.

      --
      ACs don't waste your time replying, your posts are never seen by me.
    37. Re:Oh. by noundi · · Score: 1

      ... geek has always had its positive sides ... fanboy has never been positive in any way

      What is positive about being developmentally retarded and biting the heads of chickens in order to amuse paying onlookers, exactly? You know, since that's the original meaning of the word geek. And fanboy is not a direct synonym of fanatic, no matter how much you want it to be - it is sometimes used that way, but really just means 'a male fan, who is at the rather extreme end of fan'.

      Point taken, however we're not talking about just being a fan of anything, we're talking about brand preference, often rather blindly. From a sane point of view any purchase should be weighed according to the products quality, not its name and not its brand.
      The fundamental concept of trading is a tug of war where the buyer pushes for lower prices and higher quality, while the seller pushes for higher profit (lower production costs, higher pricing). And the concept is the same whether it's a man-to-man trade or corporation-to-man trade My point is that only an idiot consumer actually sides with the seller, harming nothing but his personal economy, instead of pushing for -- that's right -- lower prices and higher quality.
      In a man-to-man trade you can haggle to show your discontent with the current status (price contra quality), and in the corporate-to-man trade, where haggling is very rare, you can show your discontent by simply not buying the product at hand, by providing feedback (which helps if you form a group, even a facebook group saying "we want product X to be cheaper or we won't purchase it" has an effect), and under no circumstances ever, ever say "I love brand X." As a consumer that's simply shooting yourself in the foot.
      What I'm trying to say is that I'm not so hung up on the word itself or its origins, even though it might seem like that, but I'm more concererned about what the practical meaning of it is. And in this sense it doesn't matter if it's the "old fanboy" or the "new fanboy" we're talking about, as the concept blind brand preference, which I've just explained, is fundamentally the same.

      --
      I am the lawn!
    38. Re:Oh. by Charles+Dodgeson · · Score: 1

      If you don't like the Time Capsule, then you're not a true Apple fanboy.

      Oh crap. Do I also have to tolerate Apple mice to maintain my fanboy status?

      --
      Prime numbers are exactly what Alan Greenspan says they are -S. Minsky
    39. Re:Oh. by Charles+Dodgeson · · Score: 2, Informative

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      I think you've got it wrong. An Apple fanboy is anyone who is less critical of Apple than you are, while an Apple-hater is anyone who is more critical of Apple than you are. At least that's how I've seen the words used on /.

      --
      Prime numbers are exactly what Alan Greenspan says they are -S. Minsky
    40. Re:Oh. by 0ld_d0g · · Score: 1, Insightful

      Why MSFT always seems to be piss poor on basic tools I have no idea,

      At this point, including *ANYTHING* with windows will be seen as "leveraging their monopoly to gain a competitive advantage in other markets"

      http://www.google.com/search?&q=microsoft+*+monopoly+*+leverage

    41. Re:Oh. by drsmithy · · Score: 2, Insightful

      Why MSFT always seems to be piss poor on basic tools I have no idea [...]

      Because when they're not, crowds gather outside chanting "Anti-trust".

    42. Re:Oh. by Tobenisstinky · · Score: 4, Funny

      The evolution of language is a female dog?

      --
      wha'? where am i?
    43. Re:Oh. by MikePikeFL · · Score: 1

      That reminds me of a couple definitions based upon driving style:

      Anyone going slower than you is an idiot. Anyone going faster than you is an asshole.

      It's all relative.

      --
      "Never underestimate the bandwidth of a station wagon full of tapes hurtling down the highway" -Andrew Tanenbaum
    44. Re:Oh. by noundi · · Score: 1

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      I think you've got it wrong. An Apple fanboy is anyone who is less critical of Apple than you are, while an Apple-hater is anyone who is more critical of Apple than you are. At least that's how I've seen the words used on /.

      I'm critical about all brands. Allow me to explain the concept of trading. Also the way I've seen it been used, the meaning has varied from people who just like Apple products (shifted more towards the more sane side of consumerism) and to those insane fanatics who mod down and trash any critisism against Apple. As usual nothing is entirely black and white.

      --
      I am the lawn!
    45. Re:Oh. by grepppo · · Score: 1

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      I think you've got it wrong. An Apple fanboy is anyone who is less critical of Apple than you are, while an Apple-hater is anyone who is more critical of Apple than you are. At least that's how I've seen the words used on /.

      I always tend to differentiaye between a Fanboy and a fanboi, the former being descriptive, the latter pejorative

    46. Re:Oh. by mdwh2 · · Score: 1

      Indeed - and it's a usage I find a bit annoying, given that "boi" is also used (in a positive sense) in some gay and transgender circles. I have no idea if the usage for Apple stems from this (and therefore it's relying on homophobia) or if it's just coincidental.

      On a similar note, I can't help noticing that both fanboy and fanboi often have negative connotations, where as fangirl is something that a lot more women seem to happily identify with, without it being used as an insult.

    47. Re:Oh. by b0bby · · Score: 1

      Maybe it wasn't a "front page" feature because it was only available in Vista Business, Ultimate, and Enterprise (and not Home Premium). Thankfully, MS has corrected this mistake by including this feature (and all other backup features) in Windows 7 Home Premium as well.

      That really pissed me off when I moved to Vista. I ended up just making a batch file for Robocopy to backup what I wanted - just like a Linux box, having to use command line tools to do what you need... ;)

    48. Re:Oh. by Gilmoure · · Score: 1

      Fan Girls (at ComicCon) ROCK!

      --
      I drank what? -- Socrates
    49. Re:Oh. by Anonymous Coward · · Score: 0

      Maybe it wasn't a "front page" feature because it was only available in Vista Business, Ultimate, and Enterprise (and not Home Premium). Thankfully, MS has corrected this mistake by including this feature (and all other backup features) in Windows 7 Home Premium as well.

      From that I take they still haven't included into "Windows 7 for the unwashed masses"?

    50. Re:Oh. by 99BottlesOfBeerInMyF · · Score: 2, Informative

      From what I read, I do fall into the "very small number of users" that this bug could catch. That is, I've had a guest account before upgrading to Snow Leopard. I guess that I've never been hit by this because I've never logged out of the guest account and then logged in to an admin account.

      It is my understanding this bug only occurs if the guest account crashes the system, you reboot, and you then log into an admin account. Further, it only happens some of the time in that instance as everyone has had trouble replicating this bug. So you're probably pretty safe so long as you never log into the admin account unless you know a guest did not crash the machine and reboot before you got to it.

    51. Re:Oh. by FiloEleven · · Score: 1

      As for back-ups, I don't really think the Time Capsule is something I'd recommend to most users. Instead just use Time Machine with an external drive. I do think that Apple should be given lots of credit for Time Machine. It really makes back-ups so easy there is no excuse for anyone not to make back-ups.

      Seconded. There's very little reason to pay the premium for a Time Capsule, especially given the power supply failures, when 500GB+ drives are a little over a hundred bucks. Time Machine itself is a phenomenal utility for home users: it's fully automated and hassle-free.

      Now if only I could remember to plug the drive into my laptop overnight...

    52. Re:Oh. by jc42 · · Score: 1

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      I think you've got it wrong. An Apple fanboy is anyone who is less critical of Apple than you are, while an Apple-hater is anyone who is more critical of Apple than you are. At least that's how I've seen the words used on /.

      Wait! You're both right! ;-)

      At least you are from the point of view of the typical dictionary editor or publisher. They keep pointing out, typically when someone has mistakenly quoted a dictionary as an authority, that most dictionary makers don't presume to be authorities on correct usage. Rather, they view their job as making a tool for someone who has run across a new word,or an old word used in a puzzling way. That person doesn't usually want to know the "correct" meaning of the word; they want to know "What meaning was intended in this passage?" Thus, dictionary makers like to collect all the distinct uses of a word. They try to figure out what was intended by each writer or speaker, and document all the meanings. The dictionary user can then go through the list of documented meanings, and pick one that makes sense in context.

      There has been a funny example of this in the media over the past couple of months. The term "teabag" is being used as a verb in American political contexts, surprising and shocking a lot of people who only knew the obscene sexual meaning of the term. ("Those Republicans were doing what to their opponents? Aren't they against that sort of act?") I checked a couple of days ago, asking google to "define: teabag", and most of the cited dictionary entries gave only the sexual definition, plus of course the noun meaning as a porous container for tea leaves. But I did find a couple of versions of the new political definition, and found that I'd been led astray by hints that it had to do with the Boston Tea Party. A lot of passages suddenly made a lot more sense. The wikipedia entry even gave a link to an entry about the term in Rachel Maddow's blog, in which she and Ana Marie Cox discuss it in a way that can be read as either political or sexual. It's quite hilarious, with double-entendres thicker than you've ever heard them, once you know both meanings. At the end, Rachel admits to having blushed twice while doing the segment. Several other reporters have had similar fun with the term.

      Anyway, any competent dictionary maker would find the uses of "fanbo[iy]" on this and other forums, and dutifully document both of the above meanings. It would then be up to the dictionary users to decide from context which was intended by the writer of the passages they're reading. It's fairly clear that the term is used with a wide range of meanings, from someone who slightly prefers one brand until a better comes along, to someone who would never buy or use anything else no matter how shoddy the brand becomes.

      Also, it's quite traditional in many technical fields for people to adopt insult terms as neutral technical terms. For two good examples from previous centuries, look up the origins of the mathematical terms "irrational number" and "imaginary number". The recent adoption of "nerd" and "geek" as group identity terms is similar. OTOH, the use of "hacker" in the computer field went the other way, starting in the 1960s as insiders' term of praise, then being picked up in the 1980s by the media as an insult word. Again, a decent dictionary would include all of these meanings, along with the older circus side-show usage.

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    53. Re:Oh. by NateTech · · Score: 1

      I was speaking directly to their "outsourcing" services. Product-wise, they bought all of those, and haven't screwed them up yet. Growth by acquisition, not talent.

      --
      +++OK ATH
    54. Re:Oh. by NateTech · · Score: 1

      p.s. What makes you think I'm not in the "business world"? (Rolls eyes...)

      --
      +++OK ATH
    55. Re:Oh. by LordSnooty · · Score: 1

      And I figure that having a guest account will allow the thing, if stolen, to stay in use longer before getting wiped.

      But now, thanks to Apple, you can get your data wiped without the inconvenience of having the machine stolen!

    56. Re:Oh. by cstacy · · Score: 1

      Would I be a bad person if I were to suggest that this would be a perfect time to upsell Time Capsules to worried Snow Leopard customers?

      Yes, because Time Machine is silently deleting user's data, also!

      http://rondam.blogspot.com/2009/09/time-machine-time-bomb.html

      (I am not running Snow Leopard yet, but mentioned this bug to a friend who upgraded and was playing around with hard drives, and indeed, he discovered that he lost most of his backups for the year!)

    57. Re:Oh. by mattack2 · · Score: 1

      That is George Carlin's joke (though not necessarily in those exact words -- close AFAIR though).

    58. Re:Oh. by node+3 · · Score: 1

      As an Apple fanboy

      Fanboy basically means "no matter if they do good or bad I'll follow them", which is just another way of saying "I'm a fucking idiot". Seriously, being called fanboy is a bad thing.

      Actually, it means, "by calling you a 'fanboy', I can pretend I've won an argument without needing to actually win it."

      It's similar to "freetard" or "Windows user".

    59. Re:Oh. by node+3 · · Score: 1

      Let me ask you: what do you consider positive about a fanboy?

      It just means the same thing as being a sports fan of a particular team. You could easily ask the same thing about that ("what's so good about it?"), and the answer, while different primarily because it's about a different topic, would be pretty much the same.

      As for an actual answer, people don't become "fanboys" entirely without reason, as you're implying in your other posts. People become fans of Apple (quite often), Sony (not as much), MS (on the Xbox, a lot, on the desktop, not so much) for some reason. They like the aesthetics, overall quality, and ease of use (Apple), they like like the high-tech design and in-brand interoperability (Sony), they like the gamer-centric focus (MS Xbox) and they like the "woot, woot, we're number one, bitches!" (MS, desktop).

      Some people are VW fanboys, or pokemon fanboys, or science fanboys, or whatever. It takes a real douche, however, to give people shit for liking something a lot. The only time fanboys really become a problem is when they start putting other people down excessively. It's one thing to say "Macs are better" or "I wouldn't buy a PC", but it's an entirely other thing to start calling all Windows users idiots or something, just like it's OK to root for your team, or give opposing team fans a hard time, but an entirely other thing to beat someone up for wearing another team's jersey.

      But, back to the point, when someone calls themselves a fanboy, it means they really like the product. When someone calls someone else a fanboy, it means "so they're a fucking idiot, and I win any arguments on the topic at hand."

    60. Re:Oh. by MCSEBear · · Score: 1

      Shadow Copy is only availible on certain Vista SKU's specifically the Business, Enterprise, and Ultimate edition.

      Also, Shadow copy is not a backup solution since it stores copies of files on the same physical disk as the original files making it extremely useless in the event of a physical disk failure.

  2. Hi, I'm a Mac! by joocemann · · Score: 5, Funny

    ... and I'm prone to alzheimers!

    1. Re:Hi, I'm a Mac! by cjfs · · Score: 0

      ... and I'm prone to alzheimers!

      You're also logging into to multiple accounts to create the bug, so you might be prone to something else.

    2. Re:Hi, I'm a Mac! by fuzzyfuzzyfungus · · Score: 5, Funny

      I have heard strange legends, from the lands beyond civilization, were barbarous beast-men devour one another, of places where there are more people than there are computers. Apparently, they are sometimes forced to share computers....

    3. Re:Hi, I'm a Mac! by cjfs · · Score: 1

      I have heard strange legends, from the lands beyond civilization, were barbarous beast-men devour one another, of places where there are more people than there are computers. Apparently, they are sometimes forced to share computers....

      Stand back, we're anthropomorphizing here.

    4. Re:Hi, I'm a Mac! by tlaloc58 · · Score: 1

      LOL! I think I just found my next bumpersticker.

    5. Re:Hi, I'm a Mac! by Anonymous Coward · · Score: 0

      ... and I'm, uhh... who are you again?

      Get off my lawn!

    6. Re:Hi, I'm a Mac! by fermion · · Score: 0, Troll
      Honestly, this bug is not surprising. if MS were marketing to a technical crowd, the file system would be what they attacked. The file system in Mac OS X does suck a lot. Copying to USB drives takes forever. Encrypted volumes, with filevault, are very fragile. Network access is often very slow. IDisk has a habit of just flaking out.

      To be fair, some of these are things that MS Windows does not do natively, so it is unclear how MS would leverage this error. In any case, since MS seems to market their product on cheapness, not quality, it isn't really an issue.

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
    7. Re:Hi, I'm a Mac! by Anonymous Coward · · Score: 0

      disney movies are bad for your health.. Excessive anthropomorphizing is a sign of disney media abuse.

    8. Re:Hi, I'm a Mac! by Anonymous Coward · · Score: 0

      I would mod you up, but I have forgotten my password.

    9. Re:Hi, I'm a Mac! by Darkness404 · · Score: 2, Insightful

      Oh great, Macs now -cause- alzheimers too!

      --
      Taxation is legalized theft, no more, no less.
    10. Re:Hi, I'm a Mac! by Orion+Blastar · · Score: 1

      Actually there is a reason why a person logs into a guest account and then later into an administrative account. The guest account can be used to make sure that nothing on the Internet gets installed and that all web browser private data gets deleted when the guest account logs out of Mac OSX. Logging in with the Administrator account after the Guest account would be to install some program found on the web or tweak OSX settings that only an administrator can do like run an OSX software update or something.

      As a programmer sometimes I need different accounts with different profiles to test things out with different settings. It is good to know how a program works for a guest account or an administrator account, or an account with different group policies or file access. That way I can work out my programs to work for all sorts of different type of users.

      --
      Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
    11. Re:Hi, I'm a Mac! by saleenS281 · · Score: 2, Funny

      ...and I'm... who am I again?

    12. Re:Hi, I'm a Mac! by grcumb · · Score: 3, Funny

      I have heard strange legends, from the lands beyond civilization, were barbarous beast-men devour one another, of places where there are more people than there are computers. Apparently, they are sometimes forced to share computers....

      Hello from cannibal-land beyond civilization!

      Just wanted to let you know: Problem solved! We just ate everyone who didn't want to share.

      Course, now we have too many computers. And those things taste like shit...

      --
      Crumb's Corollary: Never bring a knife to a bun fight.
    13. Re:Hi, I'm a Mac! by Anonymous Coward · · Score: 0

      ... and I'm, uhh... who are you again?

      Alzheimer.

    14. Re:Hi, I'm a Mac! by Fred_A · · Score: 1

      Apparently, they are sometimes forced to share computers....

      This doesn't seem very sanitary to me.
      Especially given the state of all the shared computers I've seen so far... (ew)

      --

      May contain traces of nut.
      Made from the freshest electrons.
    15. Re:Hi, I'm a Mac! by drinkypoo · · Score: 1

      Correlation is not causation. Pretty sure alzheimer's causes macintosh purchases... when you forget about all the things that Apple had done to customers, developers, and partners.

      Of course, that is not an endorsement of Microsoft, but I have successfully avoided giving them any cash for quite some time now... I did buy streets and trips 2008, but I just bought it and with the GPS, for $20. That doesn't motivate people to buy more copies of Streets and Trips next time; no money was made on that sale. And of course, I bought some computers with Windows, because you couldn't get them any other way.

      Short form, if you forgot about B&W G3 UDMA data corruption, cracking G4 cubes, apple's termination of the clone market, and apple's inability to follow their own HIG, you deserve the computer you bought, and you deserve to have overpaid for it, too.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    16. Re:Hi, I'm a Mac! by gbarules2999 · · Score: 1

      Wait...where did $1500 go out of my bank account? What the hell?

    17. Re:Hi, I'm a Mac! by mcgrew · · Score: 1

      Insightful? I think the moderators have alzheimer's.

    18. Re:Hi, I'm a Mac! by Anonymous Coward · · Score: 0

      ... and I can dress myself!

  3. Butbutbut... by Anonymous Coward · · Score: 0, Insightful

    This is Apple! Steve Jobs can do no wrong! I spent $2100 on this machine! Windows sucks... Omg omg omg!!11!!!!1! I need justification... Absolution... Microsoft sucks! I love Apple!

  4. A big thank by Anonymous Coward · · Score: 5, Funny

    to all early adopters for beta testing Snow Leopard for me.

  5. This is a bad bug, yes, but... by phillymjs · · Score: 3, Interesting

    ...the average user is not very likely to get hit by it, fortunately. Hopefully they'll have a fix out quickly nonetheless.

    Having said that, I'd like to ask the affected people why they weren't backing their systems up. When your system comes with a backup utility that you can literally turn on and forget about until you need it, it's pretty damned stupid to not use it.

    ~Philly

    1. Re:This is a bad bug, yes, but... by newcastlejon · · Score: 1

      When your system comes with a backup utility that you can literally turn on and forget about until you need it, it's pretty damned stupid to not use it.

      ~Philly

      Not especially useful when you only have about 100GB or so to play with.

      --
      If God forks the Universe every time you roll a die, he'd better have a damned good memory.
    2. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 1, Insightful

      You mean unfortunately. App£e is evil, even more so than Micro$oft. The sooner people realize it, the better.

    3. Re:This is a bad bug, yes, but... by Rising+Ape · · Score: 1

      What is this miraculous automatic backup scheme? The only options I can think of for genuinely automatic backups are either:

      a) Attach an external drive and leave it on
      b) Online storage

      A is vulnerable to common-cause failures (though still better than nothing - it's what I use and it's saved my arse once already) and B is impractical unless you have a small amount of data or an unusually fast internet connection.

    4. Re:This is a bad bug, yes, but... by MoFoQ · · Score: 1

      not true.

      an average user is more likely to get hit by it as they are more likely to have the Guest account "feature" active.

      funny thing is....a friend of mine later found out that the backup utility (Time Machine) failed the last backup (aka..."set it and forget it" is flawed).

      I'm more amazed that the system ignores user permissions (aka when you're not logged in as an user with admin permissions) and it proceeds to nuke files the user doesn't have "permission" to touch.

      so much for "security"
      man...just imagine what those aliens could have down in ID4 if Jeff Goldblum had upgraded his mac from Leopard to Snow Leopard and had Guest Account enabled since Leopard....yah....we would've been screwed.

    5. Re:This is a bad bug, yes, but... by Huntr · · Score: 5, Insightful

      I'm not one for the holy wars and I hate to sound like I'm defending Microsoft, but if this happened in Windows, people would be at their door with pitchforks and torches. For sure, no one would be admonishing the users.

      See ya, karma. :(

    6. Re:This is a bad bug, yes, but... by rsborg · · Score: 3, Informative

      ...the average user is not very likely to get hit by it, fortunately. Hopefully they'll have a fix out quickly nonetheless.

      I'm a Leopard user who didn't upgrade as some software that I use everyday is not ready (till December). However, I'm fairly saavy with my system but my Guest account got "activated" in a previous patch. Now, if this buzz didn't alert me, I would have upgraded and been none the wiser when my data got wiped out (luckily I use SuperDuper regularly).

      Guest accounts are setup by default, IIRC. This is bad for Apple... data loss of any magnitude should be a Priority 0 fix right away bug, not something you leave off to sub-dot-release 10.6.2.

      --
      Make sure everyone's vote counts: Verified Voting
    7. Re:This is a bad bug, yes, but... by angelbunny · · Score: 1

      Looking around on the net all I can find is 6 users complaining about this. Since the issue is so rare it can not be reproduced easily and therefor will be hard to fix, if it is a real issue at all.

      Isn't it amazing when 1 or 2 people complain about something today it is immediately news?

      Don't get me wrong. If it is an issue it does need to be fixed. It is important for that alone but regardless I'm sure there will be more news articles about this issue than actual people effected in the end.

    8. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      I'm more amazed that the system ignores user permissions (aka when you're not logged in as an user with admin permissions) and it proceeds to nuke files the user doesn't have "permission" to touch.

      The system cannot ignore file system permissions. Whatever process is nuking a user's files is either running as that user, or as an administrator. Most likely the latter.

    9. Re:This is a bad bug, yes, but... by MoFoQ · · Score: 3, Insightful

      then it's flawed

    10. Re:This is a bad bug, yes, but... by MBCook · · Score: 1

      funny thing is....a friend of mine later found out that the backup utility (Time Machine) failed the last backup (aka..."set it and forget it" is flawed).

      That's why time machine has a little icon you can show in your menu bar that shows if the last backup failed.

      an average user is more likely to get hit by it as they are more likely to have the Guest account "feature" active

      From what I've read, this only happens with guest accounts created under Leopard, not guest accounts created under Snow Leopard. You'd have to upgrade, which last I read only 20% of users had. Then you take the percentage that uses guest accounts....

      I really like Time Machine, but I do have two faults with it. The fact that it requires a separate drive is something of a joke. "Every mac comes with automatic backup software that takes care of everything for you, *tinyfont* once you buy an extra drive */tinyfont*'.

      Second, Time Machine is always scanning my drive checking if it needs to back things up. I'd really like it to try to scan for silent corruption while doing that. If a file changed, but the fileystem data says it hasn't been modified... I'd like a way to see that or be warned.

      On the subject of the article though... yeah... this is a pretty nasty bug, especially since any unprivileged user (the definition of a guest) could trigger it if your system was vulnerable.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    11. Re:This is a bad bug, yes, but... by cptdondo · · Score: 3, Funny

      Hey wait a minute, maybe the T-Mobile and Danger/MS guys tried to port their stuff to Macs....

      I think MS showed us how to lose user data in a big way...

      (Ducking and running for cover) :-)

    12. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      Why are you running, that was insightful. Now that wouldn't happen on Linux (oh wait ext4+KDE bug ,crap). BeOS?

    13. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      There's an article up right now about Sidekick's data loss and the tone of the comments is about the same. I wish people wouldn't erect these straw-hypocrites in every article involving a big brand.

    14. Re:This is a bad bug, yes, but... by garoush · · Score: 2, Funny

      No one is playing the holy wars game here. However, us Mac users and /. readers, are blaming this on a developer recently hired by Apple, on compassionate ground to support the developer and his family. Rumors have it that this developer used to work for MS, on the Windows.

      --

      Karma stuck at 50? Add 2-5 inches.. err.. 2-5x Karmas Count to your pen1es.. err.. Karma all naturally and private
    15. Re:This is a bad bug, yes, but... by zippthorne · · Score: 1

      I really like Time Machine, but I do have two faults with it. The fact that it requires a separate drive is something of a joke. "Every mac comes with automatic backup software that takes care of everything for you, *tinyfont* once you buy an extra drive */tinyfont*'

      Does it? I suspect that you could make a block file on the main drive and back up to that after formatting, but I haven't tried it. I guess that would still be considered a separate drive, though, so I see your point.

      Second, Time Machine is always scanning my drive checking if it needs to back things up. I'd really like it to try to scan for silent corruption while doing that. If a file changed, but the fileystem data says it hasn't been modified... I'd like a way to see that or be warned.

      That would require a very different difference checking strategy. One that is much more IO intensive. You're basically requiring a full read with every backup pass (and either a checksum or bitwise compare), which time machine executes hourly by default.

      I do, however, wish that there were a check checksums of all system files option as part of the normal filesystem tools, and integrated with update facility for repairs. I haven't seen that on any OS that I've tried so far, though.

      --
      Can you be Even More Awesome?!
    16. Re:This is a bad bug, yes, but... by MBCook · · Score: 1

      It needs a partition other than the boot partition. You can repartition your drive and use it as a backup against user error (accidental deletion, etc.). I've done this on my parent's Mac. Obviously, if the drive fails you're in no better shape than if you didn't use time machine. To get the "oops I didn't mean to delete that" function, you have to repartition at minimum. To get the "my drive blew up" function, you need a second drive. Macs have neither of those out of the box, at least in the default configuration.

      But then again, that's why you're supposed to buy a Time Capsule now, isn't it? That's probably Apple's solution.

      I'd really love to see checksumming too. Lay them down when the file is written, check them when the file is re-loaded. I've been annoyed enough with silent corruption over the years that I'd be willing to put up with the bandwidth hit.

      Time Machine could do it too, some sort of random check, or based on file size or something.

      Since I've got a laptop, the only time my Mac is attached to my external drive is when I plug it in and leave it over night. That's plenty of time to go check all my files once a week or so.

      Time Machine is pretty great though. I'd like to be able to see a diff between backups (can be done though the command line or 3rd party utilities), but it's so easy to use and works very well.

      --
      Comment forecast: Bits of genius surrounded by a sea of mediocrity.
    17. Re:This is a bad bug, yes, but... by Jeremi · · Score: 2, Informative

      The fact that [Time Machine] requires a separate drive is something of a joke

      It actually doesn't require a second drive... you can have it back to up another partition on the same drive. It will warn you that you're about to do something stupid, but it will let you do it if you really want to.

      I trust that it's clear why backing up your data to another partition on the same drive is generally a dumb thing to do.

      Second, Time Machine is always scanning my drive checking if it needs to back things up. I'd really like it to try to scan for silent corruption while doing that. If a file changed, but the fileystem data says it hasn't been modified... I'd like a way to see that or be warned.

      According to an article I read (that I can no longer find on line :^( ), Time Machine works by having a daemon that runs continuously and is notified whenever a file is created or written to. That daemon merely maintains the set of "dirty files" in the file system; when it comes time for Time Machine to do its thing, Time Machine grabs the dirty-files-set from the daemon and copies just those files over to the backup, then tells the daemon to clear its list of dirty files.

      So Time Machine isn't actually "scanning your drive", it's just copying a list of known-changed files over. Presumably if they were to add scanning for drive corruption, it would make things much slower than they are now.

      --


      I don't care if it's 90,000 hectares. That lake was not my doing.
    18. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      Seriously, I can't finish to understand Mac users. Whenever something happens in Windows, it's Microsoft's fault, whenever something happens in Mac, it's certainly user incompetence. Yet, they rather blame themselves, before admitting something is wrong with the system.

    19. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      ever heard of PEBKAC?

    20. Re:This is a bad bug, yes, but... by corbettw · · Score: 1

      Of course, no one would be the least bit surprised, either.

      --
      God invented whiskey so the Irish would not rule the world.
    21. Re:This is a bad bug, yes, but... by Hucko · · Score: 1

      What was "a big way" about that? A small subset of a small subset of computer users lost data in the files they had open at the time of a crash? ... btrfs for what its worth.

      --
      Semi-automatic amateur armchair Australian philosopher; conjecture ready at any moment...
    22. Re:This is a bad bug, yes, but... by LynnwoodRooster · · Score: 1

      funny thing is....a friend of mine later found out that the backup utility (Time Machine) failed the last backup (aka..."set it and forget it" is flawed).

      Ron Popeil is deeply saddened.

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
    23. Re:This is a bad bug, yes, but... by 99BottlesOfBeerInMyF · · Score: 3, Insightful

      ...an average user is more likely to get hit by it as they are more likely to have the Guest account "feature" active.

      I seriously doubt that. In my experience average users don't even know such a feature exists or care at all about security. They just share a single account with their family and friends and would not see the point of having a separate account for guests.

      The guest account feature is probably used mostly by people who surf porn on the family computer and are moderately savvy about hiding it and by more advanced users who set up a machine for their whole family or who let friends use their machine to look something up. Any feature that is off by default is unlikely to be used by the average user.

      I'm more amazed that the system ignores user permissions (aka when you're not logged in as an user with admin permissions) and it proceeds to nuke files the user doesn't have "permission" to touch.

      Lots of system services have permission to do things the currently logged in user cannot. For example, people logged in as guest users can still see the correct time, despite them having no ability to access the NTP client. That's because the system takes care of business regardless of the user. The problem here is the system, which has access to delete files and change settings the guest user does not, is somehow overzealous i tis cleanup. A similar situation would be an antivirus program running that does not know how to deal with guest accounts that hoses its own permissions and stops working when a guest account logs out. It's not that the guest has permission to mess with the antivirus, just that the OS screws up when the guest account is used for anything.

    24. Re:This is a bad bug, yes, but... by 99BottlesOfBeerInMyF · · Score: 1

      Having said that, I'd like to ask the affected people why they weren't backing their systems up. When your system comes with a backup utility that you can literally turn on and forget about until you need it, it's pretty damned stupid to not use it.

      Time Capsule - $299.00

      That's pretty significant incentive for the average user to not make use of it. The procedure is not turn on and forget, but buy an expensive external hard drive, plug that in, then turn it on and forget. Most people don't want to shell out all the extra money.

    25. Re:This is a bad bug, yes, but... by indiechild · · Score: 1

      Way to generalise and stereotype!

      I certainly don't think this instance is the user's fault.

    26. Re:This is a bad bug, yes, but... by Charles+Dodgeson · · Score: 2, Insightful

      When your system comes with a backup utility that you can literally turn on and forget about until you need it, it's pretty damned stupid to not use it.

      ~Philly

      Not especially useful when you only have about 100GB or so to play with.

      I'm not sure where your 100GB number is coming from. You do have to buy a large enough back-up drive, but once you plug that in, you just turn on Time Machine and forget about it.

      I'm not a big fan of the Time Capsule, Apple sells, but it would be the right tool if you had a MacBook Air (with its single USB port and no FireWire). For anything else, get a FireWire external drive. The first time you plug it in to your Mac, you'll be prompted to set it up as a Time Machine device.

      Of course I'm not trying to dismiss this serious bug by talking about back-ups, but Apple should be credited with integrating a very decent backup system into the OS. There really is no excuse for not making backups.

      --
      Prime numbers are exactly what Alan Greenspan says they are -S. Minsky
    27. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 1, Insightful

      "I really like Time Machine, but I do have two faults with it. The fact that it requires a separate drive is something of a joke. "Every mac comes with automatic backup software that takes care of everything for you, *tinyfont* once you buy an extra drive */tinyfont*'. "

      Yeah, I wish I could back up my data to the same drive it's already on. Then when the drive fails I can replace it and restore my data from the failed... er, wait... D'oh!

      Not too many frequent flier miles on that geek card, eh?

    28. Re:This is a bad bug, yes, but... by mrsurb · · Score: 1

      c) Automatically backup over an internal network to a fileserver in your basement

      I do a full backup over the internal network and a backup of particularly important data (college work, encrypted financial data etc) using online storage (UbuntuOne offers a free 2GB account).

    29. Re:This is a bad bug, yes, but... by GF678 · · Score: 1

      I'm not one for the holy wars and I hate to sound like I'm defending Microsoft

      It really annoys me when people feel they have to preface their perfectly logic argument with an apology because they chose not to bash Microsoft within the argument.

      Seriously, make your argument, and don't worry about sounding like you're defending Microsoft. If anyone feels offended, criticizes you of being a troll/shrill/fag/whatever, then big deal. They're not worth having a conversation with anyway.

    30. Re:This is a bad bug, yes, but... by Brett+Buck · · Score: 1

      Time Capsule - $299.00

      That's pretty significant incentive for the average user to not make use of it. The procedure is not turn on and forget, but buy an expensive external hard drive, plug that in, then turn it on and forget. Most people don't want to shell out all the extra money.

              Uh, why do you have to buy a Time Capsule? I run Time Machine using a $75 external HD, works fine. Set and forget.

                  Brett

    31. Re:This is a bad bug, yes, but... by Arctic+Dragon · · Score: 1

      If the story's title was "Major Windows 7 Bug Said To Delete User Data", the story would have 1000+ comments by now, most of them bashing Microsoft.

    32. Re:This is a bad bug, yes, but... by 99BottlesOfBeerInMyF · · Score: 1

      Uh, why do you have to buy a Time Capsule? I run Time Machine using a $75 external HD, works fine. Set and forget.

      You don't ,but since a huge percentage of Mac users are using laptops, they have to either plug and unplug it regularly or buy a network capable drive of some sort which will cost you more than $75. In any case, there is significant financial incentive to not use it.

    33. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      This does happen in Vista. When the OS tries to do a "Startup Repair" on a failed HD, it sometimes deletes what's left of the user's profile data. (I've seen it happen twice, personally).

    34. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      Shut the fuck up you piece of shit Apple apologist.

    35. Re:This is a bad bug, yes, but... by NateTech · · Score: 2, Funny

      Ahh, I see you've never used Outlook...

      --
      +++OK ATH
    36. Re:This is a bad bug, yes, but... by NateTech · · Score: 2, Informative

      So buy a $50 USB drive. Time Machine doesn't need Time Capsule to work.

      --
      +++OK ATH
    37. Re:This is a bad bug, yes, but... by NateTech · · Score: 1

      $300 is not a "significant financial incentive" for anyone buying Macs. Take that as positive or negative, I mean it exactly as stated. The cheapest Mac costs roughly $1000, and spending a third more for 802.11n wireless, a gigabit switch, automated backups, and the usual Apple "easy integration", is bupkis.

      --
      +++OK ATH
    38. Re:This is a bad bug, yes, but... by EastCoastSurfer · · Score: 1

      You do know you can use any external drive right? Even average computer users have external drives nowadays and often do manual backups. TM just automates the process.

    39. Re:This is a bad bug, yes, but... by Com2Kid · · Score: 1

      The fact that it requires a separate drive is something of a joke.

      Please tell me you are trolling or just joking.

    40. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      Rumors have it that this developer used to work for MS, on the Windows.

      He was a window cleaner?

    41. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      I think you were trying to dismiss the bug -- or at least replace the blame somewhat:

      Having said that, I'd like to ask the affected people why they weren't backing their systems up

      How do you know they didn't? It just sounds like you try to say the users who triggered this were somehow incompetent...

    42. Re:This is a bad bug, yes, but... by GaryPatterson · · Score: 1

      Sod that for a joke.

      If I lost all my data again due to an Apple bug, I'd be furious.

      I know, it's happened to me before. Back in the day I had the all-in-one black PowerMac 5500/250 (PPC 603e machine) and there was a system software version that caused the entire hard drive to become unreadable.

      The only solution was to reformat and start again.

      The first time taught me all about backing up. The second time made me seriously consider other hardware vendors. It didn't happen a third time (yay) and the years since have been so trouble-free that I'm happy to write those experiences off now.

      Apple's phone support line had no better advice than 'we're working on a system patch so keep backing up!' Worst and most useless advice ever, couldn't tell me what triggers the failure or when it would be fixed, and back then system patches came every few years in the form of major system updates.

      The belief that Apple users are unthinking drones who lap up everything they're presented with and thank Apple for the opportunity is exactly as accurate as the belief that Windows users are socially retarded geeks who believe anything from Redmond is great, or that Linux users are uber hackers who can't imagine aesthetics, let alone implement them.

      You're pandering to one of those stereotypes, but it's weak and unrealistic, and I'm fairly sure you know that.

    43. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      d) All of the above.

      If you depend on one single method of backup and you have data that you can't lose, you are taking the gamble.

      Backing up just to an external hard disk will cover most "oopses", but it won't do much should malware decide to take out the original drive and the backup drive, or by chance both disks die at the same time. There is also the problem of backup programs, if you will have access to downloading them in the future, and you still have the license keys.

      Using the cloud is fine as the court of last resort, but restoring is slow. Even with the best service a cloud provider can do, a restore is limited to how a flaky network connection is working, or if one wants to shell out the big bucks, how long it takes for the van full of restore media from the cloud's site to your site makes it.

      Using a dedicated backup server and a program like Backup Exec, Retrospect, bru, rsync, or just Windows's image backup utility found in Vista, Windows Server 2008, and W7 to a share is another layer. However, the backup server can go down, get compromised, or just pop its drives like firecrackers. Of course, if a blackhat gets at the centralized backup server, they don't have to hack any other boxes to get every piece of data on your network.

      So, the best backup strategy for not just home use, but business is using multiple layers. For example, a heavily used Mac laptop would get backed up to Time Machine, the mounted filesystems get backed up to a server on the LAN that is locked down (so if FileVault glitches, the data is still available), and the documents are copied to Mozy.

    44. Re:This is a bad bug, yes, but... by linhux · · Score: 1

      See ya, karma. :(

      I'm reading at +4 and right now there are 7 (or 9, depending on how you count) posts very critical of Apple, while 2 posts are trying to downplay the bug as not a serious issue. So you're not exactly going against the current here...

      I'd say that this community is appropriately critical in this case. No pitchforks, but lots of angry voices (and very few apologists).

    45. Re:This is a bad bug, yes, but... by maxume · · Score: 1

      You are over or under parsing grandparents use of 'online storage'. A file server in the basement is storage that you leave online all the time.

      --
      Nerd rage is the funniest rage.
    46. Re:This is a bad bug, yes, but... by Webcommando · · Score: 2, Informative

      You don't ,but since a huge percentage of Mac users are using laptops, they have to either plug and unplug it regularly or buy a network capable drive.

      I have a laptop and use it regularly away from my desk. However, sooner or later I have to plug in the power (often in the evening before turning in) and that is a great opportunity to plug in the external drive and have a backup performed.

      I'm sure Time Machine is not without flaws but it is one of the easiest backup solutions I've ever used. A brain-dead easy interface to restore files and it works in the background without any serious prompting. It really saved me when I lost an entire iPhone application source tree...thanks to the apparently buggy snapshot feature in XCode.

      One thing I'd like to have as an option is to change is the behavior of performing a backup when the laptop comes out of sleep. Often that's the moment I want to disconnect and go on the move and waiting half a minute before unmounting the drive is like watching a pot boil.

      --
      I love the sound of distortion in the morning -- webcommando
    47. Re:This is a bad bug, yes, but... by DJRumpy · · Score: 2, Informative

      Considering all new Mac's come with Wireless N, you get about 10-15 MB/s throughput with a compatible router (optional on the Mac Pro). It's not that much of a chore to do a backup over the air. You have to sit and watch the backup run ;)

      It runs in the background. Set it and forget it. I went with an external USB drive simply because I had quite a few laying around from old laptops and desktops, and a Frys close by with really cheap USB enclosures. Since I'm a home user, my data isn't THAT critical. About the only exception would be if I purchased some software online, and didn't have a hard copy on CD/DVD. In that case, I'd do an immediate backup.

      I don't like the scheduling features in Time Machine, but I have to admit, it's pretty slick other than the aforementioned lack of scheduling options. I just disable the automated backup, and simply plug the drive in once a week or so and kick off the backup manually. Restores are just as easy since the interface is about as intuitive as it gets for backup software.

      The bug itself is a nasty one. I suspect most businesses won't have this issue simply because most will disable any guest accounts as a standard practice. I know I do the same at home, so there is no chance I would ever see this either, but I suspect many home users don't know to disable the account, or they may have a valid reason for leaving one enabled.

      In any case his point is valid, even if it does seem to dismiss the bug itself. A backup via Time Machine would mitigate it if they managed to see this bug. The fact that they mention this occurrence as 'Extremely Rare' would explain why it's difficult to nail down. There have been less than 100 posts on this in the Apple forums according to TFA. A little perspective...

    48. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      "Guest accounts are setup by default"

      Only for Guest file sharing/network access (and only for public folders). Guest **login** is not enabled by default.

      [Disclaimer: The following statements are not made with the intention of defending Apple, but defending common sense]
      Regarding the rest of the world wanting to sue Apple, there is this thing called an EULA. I suspect Apple has enough "CMA" in its EULA to avoid any financial loss if sued for this matter.

      Additionally, if your data is of any real importance to you (important enough for you to want to sue Apple, for example), then why the fsck don't you have a backup? If your data is stored on less than two separate devices, you should consider it lost already. Storage is relatively cheap.

    49. Re:This is a bad bug, yes, but... by 99BottlesOfBeerInMyF · · Score: 1

      $300 is not a "significant financial incentive" for anyone buying Macs.

      For the average user that does not see the need for backups because they've never had a bad failure, yeah that's still a lot.

      The cheapest Mac costs roughly $1000, and spending a third more for 802.11n wireless, a gigabit switch, automated backups, and the usual Apple "easy integration", is bupkis.

      To you spending more on networking gear and backup hardware may not seem like a lot, but we're talking prices approaching that of the machine itself. You can and users do pick up a mac mini used for $450 bucks these days. While the additional cost may not seem like much to a well employed geek, there are plenty of people in a lot worse financial situations these days who still buy a Mac and probably save money on the TCO doing so. For an average user, buying a backup they may never need or buying 8 games for their Wii is not a hard choice and not the way you assert.

    50. Re:This is a bad bug, yes, but... by Lars+T. · · Score: 1

      not true.

      an average user is more likely to get hit by it as they are more likely to have the Guest account "feature" active.

      Ohh, would they? http://images.apple.com/education/docs/it/Apple-ClientManagementWhitePaper.pdf

      Guest Account

      New to Leopard is the guest account. It was created in response to the need for an anonymous user account that can be used in circumstances where user tracking and logging isn’t needed. Good examples of this would be a locked down visitor kiosk, a kindergarten computer, or other systems that are configured in such a way that an anonymous user logging in would provide more benefit than possible harm

      Yeah, this looks like something most people would have activated.

      --

      Lars T.

      To the guy who modded me down from perfect to terrible Karma - Apple haters still suck

    51. Re:This is a bad bug, yes, but... by 99BottlesOfBeerInMyF · · Score: 1

      Now, if this buzz didn't alert me, I would have upgraded and been none the wiser when my data got wiped out (luckily I use SuperDuper regularly).

      The summary is misleading. Even if you had updated and had used the guest account it would not have wiped your regular account. If you had upgraded and used the guest account and the guest account crashed and the system rebooted and you logged in as admin as the next login, then the bug might have wiped your account, but not every time, just in some instances.

      This is a really bad bug, but only for a very small subset of users who get unlucky.

      Guest accounts are setup by default, IIRC.

      They are not in Leopard.

      data loss of any magnitude should be a Priority 0 fix right away bug, not something you leave off to sub-dot-release 10.6.2.

      Agreed and I'm sure they're working on it as fast as they can, but so far it is not even clear they have ben able to replicate this edge case.

    52. Re:This is a bad bug, yes, but... by NateTech · · Score: 1

      No one pays for backups until the first incident.

      "We know from history that we don't learn from history." - Warren Buffet.

      No, 1/3 the cost of the CHEAPEST Mac is not "approaching the price of the machine itself". Learn math.

      And then you wander off topic talking about their employment status? Wow.

      --
      +++OK ATH
    53. Re:This is a bad bug, yes, but... by RzUpAnmsCwrds · · Score: 1

      It actually doesn't require a second drive... you can have it back to up another partition on the same drive. It will warn you that you're about to do something stupid, but it will let you do it if you really want to.

      I trust that it's clear why backing up your data to another partition on the same drive is generally a dumb thing to do.

      No, it's not. The reality is that while hard drive failures get most of the attention, disks are actually pretty reliable and rarely fail catastrophically. In my case, that means never - and I've owned and used dozens of drives from multiple manufacturers.

      In contrast, human mistakes are far more common. Deleting a file accidentally, overwriting it with a bogus version, or just wanting to revert to an earlier revision all happen more often than the relatively rare disk failures.

      That's not to say that a disk can't fail, that your laptop couldn't be lost or stolen, or that external backups aren't superior. They are.

      However, Windows 7 (and Vista Business/Enterprise/Ultimate) have a feature that's ultimately more useful than Time Capsule: previous versions. Previous versions doesn't protect you from hardware failures, but it's transparent, backs up to the same disk, and most importantly is on by default. The fact that Time Capsule requires a separate partition (or an external drive) to activate means that it's not going to be used by a substantial fraction of Mac users. Previous versions, in contrast, protects everyone who hasn't explicitly disabled it.

    54. Re:This is a bad bug, yes, but... by Anonymous Coward · · Score: 0

      However, I'm fairly saavy with my system but my Guest account got "activated" in a previous patch.

      The guest account must be enabled for login for this bug to affect you (the default is for the guest account to be disabled for login, but enabled for data sharing, which wouldn't trigger this bug). I'm leery about believing your anecdote that a patch enabled this, as my Mac's that had Leopard loaded for two years (and constantly updated with apple supplied patches) never had this account enabled for login. But your points that this needs to get fixed ASAP are spot on though.

  6. Hi, I'm a Mac! by langelgjm · · Score: 5, Funny

    ... and I'm prone to alzheimers!

    --
    "Anyone who [rips a CD] is probably engaging in copyright infringement." - David O. Carson
  7. Apple Admits A Bug! by Anonymous Coward · · Score: 0

    This is the bigger part of this story.

  8. data security by Anonymous Coward · · Score: 0

    So I've come to accept that maybe Macs can get viruses. Possibly.

    But see it doesn't matter because Macs don't NEED viruses! So there!

    1. Re:data security by Macgrrl · · Score: 1

      It's a cunning part of the Switch campaign to make Windows users feel at home.

      --
      Sara
      Designer, Gamer, Macgrrl in an XP World
  9. I don't want to feed the trolls but... by cyberworm · · Score: 2, Interesting

    How does something like this make it out of the door? Is this happening on machines that have been upgraded, on fresh installs, or across all platforms. It seems like someone somewhere in the R&D and beta phases should have come across this a lot sooner.

    1. Re:I don't want to feed the trolls but... by gilgoomesh · · Score: 5, Informative

      As far as I can tell, from reading this on other sites, the reproduction involves:

      * Machine that was upgraded from Leopard to Snow Leopard
      * Already had the Guest account enabled on Leopard.
      * Logs into Guest account (not a remote login but a local, physical login)
      * Is hard-booted (after crash, power failure, or power button) from Guest account back into Admin account.

      Despite a combination of these steps, people are finding it hard to reproduce. So it's the sort of issue that could fall through the QA cracks.

    2. Re:I don't want to feed the trolls but... by CAIMLAS · · Score: 5, Insightful

      I'm sorry, but there's no way this should've fallen through QA cracks, because it should not have made it to QA in the first place. This kind of thing should never have been possible in the first place due to a clear segregation of permissions between "Admin" and everything else - particularly "guest".

      The fact that this is even possible suggests a much deeper flaw in the security mechanisms of OS X.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    3. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      The QA on the guest account feature seems to be lacking in general. In Leopard there was a nasty bug where if you migrated a PPC install to an intel machine the guest account would be left in an unusable state. Hopefully that bug got fixed in SL

    4. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      No it doesn't.

    5. Re:I don't want to feed the trolls but... by shird · · Score: 3, Informative

      Well it is probably the 'login' or some other high privilege process that is doing the Guest account erasing after the Guest user logs off. The login process would have permissions to the Admin user data.

      It probably wouldn't be left to a process running as Guest to erase the account.

      --
      I.O.U One Sig.
    6. Re:I don't want to feed the trolls but... by davek · · Score: 5, Insightful

      I'm sorry, but there's no way this should've fallen through QA cracks, because it should not have made it to QA in the first place....

      So your solution to software quality problems is "don't make mistakes in the first place."? Have you ever released a production-level application before?

      --
      6th Street Radio @ddombrowsky
    7. Re:I don't want to feed the trolls but... by palegray.net · · Score: 1

      I'll answer for the GP: "no, and I'll crawl back in my hole now."

    8. Re:I don't want to feed the trolls but... by Spit · · Score: 1

      Right, I can see how that would go. It's not a great idea in the first place though, so the GP is right.

      --
      POKE 36879,8
    9. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      The fact that this is even possible suggests a much deeper flaw in the security mechanisms of OS X.

      I disagree, but unlike the previous AC, I'll explain why

      On every OS, even Linux based, the user has the authority to wipe out their home directory and personal settings. This isn't a security flaw.

      It is a serious data destroying bug, but as GP post points out a rare and difficult bug to reproduce. It fell through QA, because no QA is ever perfect, and even now, people aren't sure of the steps necessary to reproduce it. It got to QA in the first place because most developers only test the expected paths, and leave the detailed testing to the testers.

    10. Re:I don't want to feed the trolls but... by MadMaverick9 · · Score: 2, Insightful

      On every OS, even Linux based, the user has the authority to wipe out their home directory and personal settings. This isn't a security flaw.

      Is that so - so why does a Guest (!!!) account have the authority to wipe an Admin account's home directory. That IS a security flaw. You are making a mistake: the user has the authority to wipe out their own (!!!) home directory - not somebody else's. Since the Guest account obviously has access to the Admin account's home directory somehow, this does expose a deeper security flaw.

    11. Re:I don't want to feed the trolls but... by CAIMLAS · · Score: 1

      No, but I've designed enough systems to know that it's generally a bad idea to implement a global root level process in such a fashion that would allow it to clusterfuck /root.

      --
      ~/ssh slashdot.org ssh: connect to host slashdot.org port 22: too many beers
    12. Re:I don't want to feed the trolls but... by antin · · Score: 2, Informative

      It doesn't mean that at all. The story specifically states that you need to log back into the admin account for the data to be wiped. So it sounds like the parent is correct and the admin account is wiping itself. The bug is why it decides to do so.

    13. Re:I don't want to feed the trolls but... by 99BottlesOfBeerInMyF · · Score: 1

      Right, I can see how that would go. It's not a great idea in the first place though, so the GP is right.

      It isn't a good idea to have a process not accessible by the guest account wipe the guest account? It would be a pretty annoying security hole otherwise, since the guest user could then disable the wiping process and use the machine like a normal user. It kind of defeats the purpose of having a special guest account then, since a user could login to a public machine as guest and install keystroke logger or trojaned app and then prevent it from being deleted before the next guest user got to it.

    14. Re:I don't want to feed the trolls but... by nedlohs · · Score: 1

      Why?

      Logging in as guest could set a flag to clear the user account at logout. A hard boot doesn't clear the flag (because it is on disk somewhere) and the user logs in as the Admin next, then when they log out the flag triggers and bye-bye.

      Of course that would be a stupid implementation. The OS should clear the Guest at login time. Note, I'm not saying this is how Apple did it, I have no idea and don't own a any apple hardware anyway.

      But such a thing wouldn't be a flaw in the security mechanism. The OS writes updates the flag and does the clean out, the guest account didn't set it or clear it or have access to it. The guest account can't do its own cleanup since then it would be possible to make it not do so since the Guest user has access to the Guest account stuff.

      It'd be the world's stupidist way to implement such a feature of course.

    15. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      Oh. Alright then, carry on.

    16. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      The same way that iTunes made it out the door with a new "feature" where it grabs the Play/Pause functionality of any multimedia keys, regardless of what apps are already open and using them. Yes, you read that right. It's actually a feature. I use Cogx for a media player (since Apple refuses to support FLAC/OGG with iTunes), and so Apple's clever strategy to fix that was to force iTunes to open any time I use my media keys. It made it through the 10.6.1 update without being patched, and Apple has made it pretty clear they just don't care about the complaints.

      It's clearly not a bug. It's a feature. And it's pissing me off as a first time Mac owner/user.

    17. Re:I don't want to feed the trolls but... by honkycat · · Score: 1

      ...but apparently not enough to know how much easier that is said than done.

    18. Re:I don't want to feed the trolls but... by Spit · · Score: 1

      There's nothing unusual about wiping a guest account, just that this particular implementation sucks. OSX has always had DMG images, why not leverage that? Why not use a quota ramdisk? Why not wipe it on logoff instead of login?

      Any of these would alleviate the bug discussed here and make a lot more sense doing it.

      --
      POKE 36879,8
    19. Re:I don't want to feed the trolls but... by mikael_j · · Score: 1

      Of course that would be a stupid implementation. The OS should clear the Guest at login time. Note, I'm not saying this is how Apple did it, I have no idea and don't own a any apple hardware anyway.

      That doesn't sound like such a good idea, if for some reason the Guest user has managed to leave a nasty process running it would make sense to restore the account on logout. The way I'd implement it would probably be something like:

      1. Make sure the "delete and restore account" feature can only be used for the "Guest" account or accounts that are members of the "Guest" group (can't remember what the group "Guest" is a member of).
      2. Set a "account has been modified" flag on login.
      3. Always wipe the Guest account on logout.
      4. Wipe Guest account on login if the "account has been modified" flag has been set.

      But that's just how I'd do it, how Apple has done it I don't know (although I hope they fix it soon since I'm one of those who actually use the Guest account (When you have a bunch of friends over it makes sense to use a modified Guest account for playing music and letting people check their email, especially when people are drinking, and yes, you can modify the Guest account defaults so you can have your entire iTunes library available on login)).

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    20. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      Because apple does not have as good a QA dept as companies that produce a decent O/S, like Microsoft.
      All their QA budget is spent on marketing.

    21. Re:I don't want to feed the trolls but... by skiman1979 · · Score: 1

      The Guest account isn't the one doing the wiping. The account that runs the login process (I assume that is Admin) is the one doing the wiping before letting the Admin account finish logging in to the local console.

      --
      Having a smoking section in a public restaurant is like having a peeing section in a public swimming pool.
    22. Re:I don't want to feed the trolls but... by ctrahey · · Score: 1

      Since the Guest account obviously has access to the Admin account's home directory somehow, this does expose a deeper security flaw.

      It's not *access* to the admin user directory. Perhaps the cause is that there is a bit setting somewhere that is marked when a guest logs in that says "Erase my Home DIrectory". If the bug happens only after a hard reboot back into the admin account, the system likely mistakes the setting as having been applied to the "current" account, and the setting persists the hard reboot (like in PRAM or something). This does not indicate that a guest has any access to anything he/she shouldn't.

    23. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      > Is that so - so why does a Guest (!!!) account have the authority to wipe an Admin account's

      They probably use su - -c "rm -rf account" instead of su -c "rm -rf account" or something. The privileges are necessary to remove files which have been chmod 000 by the guest.

      > That IS a security flaw.

      Yes, you're right. But all ancient Unix systems have the same problem.

      There exists fine-graned RBAC models for modern operating systems (e.g. NSA's Security Enhanced Linux) or the access models introduced with Vista. But afaik currently not in OSX.

    24. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      So your solution to software quality problems is "don't make mistakes in the first place."?

      I think the GP's solution is more like "design the software properly". Never let Guest users initiate any process which will affect the data of Admin users. Something like that.

      Mistakes (bugs) cannot be avoided, but mistakes (design flaws) really can.

    25. Re:I don't want to feed the trolls but... by 99BottlesOfBeerInMyF · · Score: 1

      I don't see how you're addressing the point we were discussing. That being, you said this was a permissions problem and that an implementation that used permissions beyond that of the guest user was a flaw. As far as I know, that's how all guest implementations work and is the only way that makes sense.

      I'm not arguing that Apple's implementation was not flawed or even that they architected the idea well, (that is clearly the case) just that the problem is not with the permission level, per se.

      After a bit more thought on it, however, this would have been a perfect use case for Apple's ACL implementation, which would have made this service less of a security risk and caught this sort of anomalous and overzealous behavior. Still, traditional permissions, as most people consider them were not the problem here.

    26. Re:I don't want to feed the trolls but... by Anonymous Coward · · Score: 0

      I'm sorry, but there's no way this should've fallen through QA cracks, because it should not have made it to QA in the first place....

      So your solution to software quality problems is "don't make mistakes in the first place."? Have you ever released a production-level application before?

      No, probably more like - don't make horrible and inexcusable security decisions in the first place, especially when deletion of user data is involved.The script/program that deletes guest user data should never run with privileges to admin or any other files besides those created by the guest user itself. That way when they make a programming "mistake" and run that program when admin user logs in, it can't hurt anything because the guest user cannot touch any admin files, right? Then this programming "mistake" is a minor bug.

    27. Re:I don't want to feed the trolls but... by 99BottlesOfBeerInMyF · · Score: 1

      That doesn't sound like such a good idea, if for some reason the Guest user has managed to leave a nasty process running it would make sense to restore the account on logout.

      That's probably what Apple did. This bug only appears after restarting after a hard crash, so what is probably happening is the process to wipe gets scheduled, then the machine crashes, is logged into the admin account and the wipe process executes. Since this only happens after some crashes, this explanation makes a lot of sense.

      Yeah, Apple should have put better safeguards in place for the process and probably stuck it in one of their sandboxes so it is not a security issue either. That said, you can avoid the problem on your own system simply by making sure that if you're logging into an admin account, you know it was not crashed from a guest account first. If there is any possibility of that, log into a non-admin account first (even the guest account) then logout and log back into your admin account for whatever you were going to do.

    28. Re:I don't want to feed the trolls but... by 99BottlesOfBeerInMyF · · Score: 1

      Since the Guest account obviously has access to the Admin account's home directory somehow, this does expose a deeper security flaw.

      You're mistaken in believing a guest has the ability to wipe an admin account, but correct in that this is a security bug to some extent. The guest does not have a process that wipes their own account, a system service does that forcibly to the guest account, since you don't want guests being able to override that action. The point of guest accounts is to get rid or everything at the end of a session for use by guests at a home or for public terminals. Running the process to wipe the account as the guest would be a huge security hole.

      What is happening here seems to be the system wants to wipe out the guest account, but if somehow the machine crashes after that task is scheduled but before it is executed and an admin logs in and has permission, the task will still be queued and will mistakenly delete the currently logged in account.

      Theoretically this could be exploited by a guest user looking to do damage to the system. Apple should have implemented better error checking in this service and probably should have neatly sandboxed it to prevent it from being hijacked and intentionally misused. You'd think engineers building such a system would be more security conscious.

    29. Re:I don't want to feed the trolls but... by Capt.DrumkenBum · · Score: 1

      I did it with a typo in a bash script. :(
      I was automating the backups of my SVN repository. The script was supposed to create a snapshot of SVN, copy the snapshot to my backup server, then delete the local backup. Instead it deleted the SVN repository. At least it gave my the opportunity test my backup. :)

      --
      If I were God, wouldn't I protect my churches from acts of me?
  10. not the only problem with the leopard by Anonymous Coward · · Score: 2, Informative

    from the article
    "Snow Leopard has been plagued with bugs since its release, including problems with the Finder hanging or crashing, incompatibility with certain apps, and the AirPort connection dropping"
    wonder how many 100s of posts flaming MS we would get if this was a vista article.

    1. Re:not the only problem with the leopard by Anonymous Coward · · Score: 1, Insightful

      Ironically, 90% of those "flaming MS" posts would have been modded as insightful, whereas 90% of flaming Apple posts are normally modded as "flamebait", the other 10% are normally modded as "trolls".

    2. Re:not the only problem with the leopard by FlyingBishop · · Score: 2, Interesting

      The thing is, flaming Apple is an absolute waste of time. The sort of people who buy Apple are convinced (with decent evidence) that Apple is the Greatest Thing Ever, and nothing short of personally experiencing a catastrophic failure like this will convince them otherwise.

      Windows, on the other hand, is generally recognized (with decent evidence) as a total clusterfuck, so reminding that they could get Linux for free instead of putting up with that shit is actually likely to net some converts.

    3. Re:not the only problem with the leopard by phantomfive · · Score: 1

      My guess is it would depend how widespread the problem was. There are always Microsoft defenders and attackers on every article, same with Apple defenders and attackers. In the case of Vista, there was UAC and the "Vista Approved" debacle that almost everyone experienced. In this case, it seems its only a few people having problems.

      Besides, Apple fans are often the hardest on Apple (the screen of my iPod scratched and Apple didn't replace it!).

      --
      Qxe4
    4. Re:not the only problem with the leopard by Anonymous Coward · · Score: 0

      Yep. I just recently purchased my first mac to test it out. It came with Snow Leopard. Good to know that previous releases weren't this buggy. I would say it probably isn't as stable as MS Windows (although I don't have much experience with that either) and it certainly is nowhere near as stable as Linux. Very pretty interface, but needs a lot of work. Besides being a very attractive looking interface, I can say the TCP/IP stack seems to be near flawless Hopefully updates will be coming out soon.

    5. Re:not the only problem with the leopard by Anonymous Coward · · Score: 0

      For several years I was the windows tech support guy in the midst of the mac tech support guys in a company.
      Macs have every equivalent problem windows have, but they often different names and error numbers for them.
      Macs do lockup, have irq conflicts, toast their file tables (different system, same kind of duck..), have total crash & memory dump (bsod on windows), etc.
      Anyone who tells you different is either ignorant, lucky, stupid, lying, or hypnotized.

      No OS is perfect, no matter what anyone tells you.
      But what FlyingBishop says is about right, Apple users are self deluding regarding the perfection of Jobs.

      Although I am rather surprised the Apple fanatics are attacking this article screaming heresy...

    6. Re:not the only problem with the leopard by MedeaMelana · · Score: 1

      wonder how many 100s of posts flaming MS we would get if this was a vista article.

      I wonder why people always comment on how many flames MS would receive rather than writing a direct flame. :-)

    7. Re:not the only problem with the leopard by Anonymous Coward · · Score: 0

      That's complete BS. Many Mac users don't think Macs are the greatest computers ever -- completely infallible. Some of us just think that at the end of the day, they're better than the other offerings. And if you read the details, this bug isn't anywhere near as bad as that recent clusterfuck by MS.

    8. Re:not the only problem with the leopard by NateTech · · Score: 1

      Hope and Change!

      --
      +++OK ATH
    9. Re:not the only problem with the leopard by Skuld-Chan · · Score: 1

      Windows, on the other hand, is generally recognized (with decent evidence) as a total clusterfuck, so reminding that they could get Linux for free instead of putting up with that shit is actually likely to net some converts.

      When I did Acrobat technical support (and InDesign tech support) for Adobe back when it was in the US - I don't recall a single patch, OS upgrade or anything released by Microsoft that ever broke our programs (in any major way). The only exception was 64 bit Windows where the Adobe PDF printer driver didn't work until Acrobat 8.1 was released. All techs at the time had to support both Windows and Mac (I had a Mac Pro, G5 and a Dell T5400 on my desk).

      Apple repeatedly broke our apps whether it was network file locking, launching, printing (one bug I noticed they have yet to fix is printing to custom page sizes - I haven't tested this in snow leopard admittedly). I don't think there was a single dot release that didn't affect at least one of our products in some negative way where we had to release a patch to fix a problem - sometimes very quickly.

      One thing is clear - Microsoft took quality assurance and compatibility far more seriously than Apple ever did, and they took the platform compatibility bugs very serious unlike RADAR which is essentially a black hole.

    10. Re:not the only problem with the leopard by mikael_j · · Score: 1

      Actually, I'm a Mac user, I like macs and outside of work I haven't had a Windows machine in a long time (used Linux/*BSD/Solaris/IRIX almost exclusively since 1997) and I have had several serious issues with my macs. That said, in general I have found macs to be a lot less troublesome than the average *nix workstation.

      My biggest issue with macs at the moment is a Safari 4 bug that only seems to manifest itself when using more than one monitor; when scrolling a page the color saturation keeps increasing until I switch to another window, hit cmd-a to select everything on the page or manually select a portion of the page (only selected parts get their saturation reset). Only the visible parts of a page have their saturation increased and hitting space - shift-space to scroll down and up will clear it but it's still highly annoying.

      Another bug I encountered was the Filevault issue when upgrading from 10.4 to 10.5, basically the first time you logged in after upgrading the Filevault volume worked as always but when you logged in the second time it would become unmountable, since I had been using an admin account (with a filevault volume for its home dir) during the whole "upgrade and clean shit up" phase I ended up being locked out to the point where I had to use the console to convert the filevault volume into a sparse disk image so I could transfer some important files off it before doing an "archive and install" of Leopard.

      So yeah, us mac users are well aware of there being issues with our favorite operating system, but just like Linux users and Gamers (read: Windows fanboys) we are willing to overlook these issues because we still consider the operating system we use the one that best suits our needs.

      /Mikael

      --
      Greylisting is to SMTP as NAT is to IPv4
    11. Re:not the only problem with the leopard by IamTheRealMike · · Score: 1

      Given that the 2 year gestation period was supposedly to focus on bug fixing and internal cleanups, one wonders why Snow Leopard is apparently so buggy. It actually shipped with some serious regressions around VPNs that make it nearly unusable for corporate work - now how does something like that get through?

      A few years ago before the iPhone came out, there were rumors that Apple had pulled their best people from MacOS X and put them on the iPhone. The state of Snow Leopard strongly implies that they don't have sufficient manpower to develop two operating systems simultaneously - and given that they are successful and rich, that leads to the question of why not?

    12. Re:not the only problem with the leopard by vague+disclaimer · · Score: 1
      wonder how many 100s of posts flaming MS we would get if this was a vista article.

      What? As opposed to the complete silence you get on Slashdot, as illustrated in - ooh, I dunno...this thread...?

    13. Re:not the only problem with the leopard by hcbecker · · Score: 1

      On the other hand, Adobe has since the days of Acrobat 6 been unable to produce anything that works on a case-sensitive HFS file system. Their solution: "Re-format using a case-insensitive file system". I am not sure I would attribute _all_ breakage to Apple ...

    14. Re:not the only problem with the leopard by simonwalton · · Score: 1

      Sweeping generalisation of all Mac users. You can't have a Mac story on Slashdot without ignorant posts like yours. It's such a pity.

    15. Re:not the only problem with the leopard by Skuld-Chan · · Score: 1

      Actually a lot of the products case sensitive capable, but the licensing system (flexnet) isn't - thank management for that one (anti-piracy efforts etc).

      Acrobat 8's case sensitive bugs were fixed in the move to Intel - as you'll recall the dev systems only ran case sensitive filesystems, same with Acrobat 9.

      Reader for instance last I check has no issues on case sensitive filesystems - since it doesn't use flexnet at all.

    16. Re:not the only problem with the leopard by Anonymous Coward · · Score: 0

      The "Vista Approved" debacle didn't affect anyone that could read SYS requirements.

      And UAC was just annoying. And my Ubuntu box has a UAC like password entry enabled to install or change major settings.

    17. Re:not the only problem with the leopard by hcbecker · · Score: 1

      Ah, thanks. I just tried Reader 9, and indeed it seems to run OK.

  11. Re: What comes around comes around by Anonymous Coward · · Score: 0

    and that's a fact jack

  12. Very bad bug, but... by Anonymous Coward · · Score: 0

    ...it's incredibly rare that it strikes, and it has a relatively high threshold of pre-requisites that need to be true before it even has this very low chance of happening at all.

  13. John C. Randolph, why are there so many bugs? by Anonymous Coward · · Score: 0

    John C. Randolph, I hear that you no longer work for Apple, but I think that you can deliver us some badly-needed facts.

    John, why has Snow Leopard been plagued with so many bugs? We didn't see this with earlier releases of Mac OS X. What has changed to make the recent release so buggy? And these aren't minor issues, either. This bug in particular is quite serious.

  14. Hi, I'm a Mac! by bughunter · · Score: 5, Funny

    ... and I'm, uhh... who are you again?

    --
    I can see the fnords!
  15. Data recovery? by Mistakill · · Score: 1

    I know there are many data recovery options you can use with Windows drives... but as a Windows user, could someone tell me if theres anything for Macs?

  16. Yes, but by Anonymous Coward · · Score: 0

    Does it also delete the smug?

  17. Time Machine problem too... by elliott666 · · Score: 1

    I'm in the process of recovering all my data after I had both the drive I was working with and my backup disk go at once.

    I was playing with my primary drive, maybe a little rough, but I figured my time machine backup was solid and I had just updated it before delving into this project.

    Long story short, the time machine backup was erased because the volume was picked up by another OS X installation and when asked if I wanted to use it for Time machine I said no. Then I went to use the backup and it was gone.

    Right now I'm running r-studio to try to recover the data.

    Anyone know any other HFS+ undelete tools?

    1. Re:Time Machine problem too... by Anonymous Coward · · Score: 0

      Sounds like you fucked up.

    2. Re:Time Machine problem too... by broken_chaos · · Score: 1

      PhotoRec (don't let the name fool you) works for most user data files. It doesn't organise them (just fairly-opaque names like "f12948529.png" or "b29458923.zip"), and picks up a fair amount of garbage (OS files, for example), but it's quite good at getting everything that hasn't been overwritten.

    3. Re:Time Machine problem too... by Anonymous Coward · · Score: 0

      DataRescue II.

      That said, I'm surprised by the bug you encountered - I've attached external disks to new systems many times, said no to the question about Time Machine, and never was the existing data erased. Weird.

      If there's a possibility that the data wasn't actually erased, but that the HFS+ filesystem was actually corrupted, DiskWarrior is also fantastic. It won't recover legitimately deleted files, but it will fix corrupted HFS+ filesystems, hardware failure notwithstanding. Much, much better than Apple's crappy fsck.

      Also, is the Backups.backupdb directory still there by any chance? If so, I wonder if one or more of the various Time Machine "cookie" or similar files got changed, essentially "unpairing" the backup set from your computer. Macosxhints.com has lots of info on that stuff so it's fairly easy to fix that.

  18. Re:Apple.... by cjfs · · Score: 5, Insightful

    Well since the only apparent critics are anon cowards I'll just assume that they are all MS fan boys out to get their cockroach bites while the getting is good.

    I don't think it takes a Microsoft fan boy to be critical of a production OS bug that results in complete data loss.

  19. Guest is denied local login by mario_grgic · · Score: 3, Informative

    by default, so you have to go out of your way to enable it. I would not do it, if really wanted to allow someone limited local access to the machine, I would create a limited account for that purpose alone.

    --
    As the island of our knowledge grows, so does the shore of our ignorance.
    1. Re:Guest is denied local login by Headrick · · Score: 1

      Yes, but the guest account protects not only the owner of the computer but also the guest -- the entire account is purged along with cookies, browser history, etc.

    2. Re:Guest is denied local login by je+ne+sais+quoi · · Score: 1
      It's a pretty weird idea to have guest account anyway unless it's a terminal computer for public access or unless you were using the computer for some other purpose than it's intent that you'd like to hide (e.g., using a work computer for personal stuff). What I noticed in TFA was that:

      Apparently, Snow Leopard (aka Mac OS X 10.6) has a habit of wiping out "home directories" when a user logs in to a Guest account following an upgrade from Apple's previous operating system: just Leopard (aka Mac OS X 10.5).

      Is this right that it only occurs when someone upgraded from 10.5? I have never trusted upgrading an OS, no matter what platform. So when I put 10.6 on my laptop, I made a disc image of the drive on a back-up disc, then wiped it, and installed 10.6 fresh. I do that because I tend systems tend to get filled with a lot of library files, preferences, etc. that they don't necessarily need or want on a new install (it's worse with a registry). If this is true, yet another reason never to upgrade an OS, always install fresh.

      P.S. Don't take this post as being an apologist for Apple, I think they still make a damn fine OS but in recent years they've been getting sloppy and more interested in "teh shiny" than stability and paying attention to their core computer users.

      --
      Gentlemen! You can't fight in here, this is the war room!
    3. Re:Guest is denied local login by microcars · · Score: 1

      It's a pretty weird idea to have guest account anyway unless it's a terminal computer for public access or unless you were using the computer for some other purpose than it's intent that you'd like to hide...

      or unless you got grandkids coming over all the time and wanting to use your computers (ALL of them) for their "homework" at the same time and you don't want them mucking about with renaming your files by banging away on the keyboard at the wrong time.
      I created accounts on each computer for them and they now know how to log out of my account or my wife's account and log in to "their own" account so they can do their "homework" which apparently is hosted on addictinggames.com.
      Hey, what do I care, as long as they don't mess with my files.....

      sucks to be the grandparents that just upgraded to Snow Leopard and did not know how to create new accounts for the kids.

      --
      I like microcars
    4. Re:Guest is denied local login by ElSupreme · · Score: 1

      1. So you use the 'Guest' account to surf Pr0n.
      2. Panic and hold down the power because your mom is knocking at the door (I would have used girlfirend but that wouldn't really happen here).
      3. Then you power on, and log into your Admin account. Claiming you need to do some computer work.
      4. Then you lose all your data! While also sexually frustrated.
      5. ???
      6. Profit

      --
      My addiction: Arguing with idiots. AKA Slashdot!
    5. Re:Guest is denied local login by 99BottlesOfBeerInMyF · · Score: 1

      ...if really wanted to allow someone limited local access to the machine, I would create a limited account for that purpose alone.

      That sounds like a lot of work and hard to get right. Before Apple implemented a guest account, I had a limited rights account on the machine in my living room so people at parties and frineds who were over could check their mail or look something up without any security risk. Creating a properly restricted account is non-trivial. When Apple created it for me, they did a better job locking it down than I did and built a nice process to wipe the data every time, so one of my guests could not leave a trojan or keylogger for another. It's lot easier and safer than creating a new account every tie and them manually deleting it.

  20. Re:Apple.... by Anonymous+Psychopath · · Score: 5, Insightful

    I'm not a fanboi of any particular OS and use all the major ones at home (Win7, Macbook Pro, Ubuntu, Debian, BSD, etc.). They're just tools and they all have their strengths and weaknesses.

    But this is a serious bug, and based on the past I'm certain there would be many posts from smug Apple fanbois if it had been a Windows bug. I don't use my Guest account either, but that doesn't mean it would have sucked major ass if I had lost all my data because I did. The user could not possibly predict that just using the Guest account would incur this kind of risk.

    It doesn't make sense to be an apologist. I cannot understand why Apple seems to get a free pass from their user community when this sort of thing happens to them. It's not enough to point out that the other developers have problems, too. Get pissed off and help them be better next time.

    --

    Eagles may soar, but weasels don't get sucked into jet engines.

  21. Re:Guess they never tested that function... by broken_chaos · · Score: 3, Interesting

    It's explicitly noted that it doesn't happen every time. It's very likely they did test it, and just missed it. It's not necessarily an excuse, but bugs do happen, and this has not been reported during the beta – meaning it's either exceptionally rare or a very recent bug. I'd bet on the former.

    On a different note, the CNET article takes a very sensationalist approach with using the phrase "plagued with bugs". There's a few bugs, reported by a vocal minority of users (one of which they list – incompatibilities – isn't really a bug, just a consequence of being a new OS version with new features, changed features, and a few removed features*). I've been using Snow Leopard for the past month-and-a-half, and have experienced only a tiny handful of non-damaging crashes. One kernel panic, about three or four Safari crashes. It's around the average number of problems I've experienced on most OS/version combinations.

    * One such removal is a relatively undocumented 'hack' called "InputManagers" which loads code into every Cocoa application that starts up. These no longer work in 64-bit applications, and such plugin functionality has to be re-implemented using either an application-specific plugin format (where available) or as a mach_inject background process.

  22. Re:Apple.... by Anonymous Coward · · Score: 0, Insightful

    Since when is Win7 (a yet-unreleased OS) considered a "major OS"?

  23. Re:Apple.... by cjfs · · Score: 5, Insightful

    I cannot understand why Apple seems to get a free pass from their user community when this sort of thing happens to them..

    Never underestimate the power of shiny.

  24. Re:Mac OS stole naming convention by Ethanol-fueled · · Score: 5, Funny

    Leopard and Snow leopard are like Metallica's Load and Re-load: you know it's gonna suck when they start running out of names. I wouldn't be surprised if they named 10.7 "Def Leopard".

  25. It's great... by Anonymous Coward · · Score: 0

    to be a PC. :)

    Life without walls.

  26. Hi, I'm a PC by Anonymous Coward · · Score: 0

    Hi, I'm a PC and ready for Windows 7

    And I'm a Ma... what were we talking about?

  27. The reason many things suck these days by copponex · · Score: 2, Informative

    Because their marketing department runs the rest of the company.

    1. Re:The reason many things suck these days by mcgrew · · Score: 1

      Because their marketing department runs the rest of the company.

      How is that any different from any other company?

  28. Well.. by Anonymous Coward · · Score: 5, Funny

    They did say that Snow Leopard frees up an extra 7GB for you...

    1. Re:Well.. by jdbausch · · Score: 1

      now that is funny!

    2. Re:Well.. by Anonymous Coward · · Score: 0

      They did say that Snow Leopard frees up an extra 7GB for you...

      This would have been even funnier if it was the first post.

  29. Re:Apple.... by mjwx · · Score: 2, Insightful

    Well since the only apparent critics are anon cowards I'll just assume that they are all MS fan boys

    Because cognitive dissonance is far superior to actually facing problems. There are no issue with Mac, OS X or any apple product and anyone who says anything to the contrary is a lair and a drunkard who wears women's panties.

    Guest or permission limited accounts are necessary for anyone who take security seriously. I use them on my Linux and Windows home boxes and at work if you cant qualify for a permission limited domain account you dont get on. The point of a guest account is to limit the amount of damage a user can do, frankly if you're not using a guest account then you're doing it wrong, especially if you let others use your machine. No matter on what OS this is it is a pretty serious bug.

    It never ceases to amaze me that Mac fanboys can never admit to a bug no matter how serious (I guess it does contradict the "just works" thing but still) and yet continually berate MS and Linux for the tiniest of errors. Bugs happen and need to be fixed, no-one is immune to this and you only make a problem 10 times worse by denying it. But I've no doubt the Mac fanboys have labelled me a "hater" and "MS fanboy" and are furiously typing in their replies whilst trying not to get spittle on their keyboards.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  30. What's the big deal? by Runaway1956 · · Score: 1, Funny

    Unix, Linux, Mac, even Windows lovers all agree that the biggest security hole in any operating system is the USER! Delete the worthless user, and the system will be much more secure! Mac needs to capitalize on this feature.

    "Your users are compromising your security? Can't get a handle on all those backdoors? Now, you can delete the user, AND his data! Upgrade to OSX 10.666 now."

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  31. Oh man. Nightmare. by istartedi · · Score: 5, Insightful

    If one thing has been burned into my brain as a programmer, it's this:

    Crash all you want, but never, ever, ever harm, corrupt and by all that's holy, NEVER delete the user's data.

    The data is sacred. The data is life.

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
  32. Ha-ha Windows users by HangingChad · · Score: 4, Funny

    We can't get a virus or trojans or....hey, where did my data go?

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
    1. Re:Ha-ha Windows users by microcars · · Score: 1

      +1 funny, sorry, I'm on 10.4.11 (Tiger) and I laffed but have no mod points.

      sosumi

      now both of us will be modded as flamebait :(

      --
      I like microcars
    2. Re:Ha-ha Windows users by rdnetto · · Score: 1

      We don't need a virus or trojans or...

      There, fixed that for you.

      --
      Most human behaviour can be explained in terms of identity.
  33. Re:Apple.... by Runaway1956 · · Score: 1

    "anyone who says anything to the contrary is a lair and a drunkard who wears women's panties."

    Wait - do nerds no longer enjoy life's finer pleasures? I always enjoyed luring drunks to my lair so that I could get them out of their panties. In fact, they didn't even have to be very drunk. What's up, junior nerds? Don't tell me that ALL of you live in your mama's basements!!

    --
    "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
  34. Re:Mac OS stole naming convention by maugle · · Score: 4, Funny

    I'm waiting for OSX 10.14 ("Common Housecat").

  35. Re:Oh man. Nightmare. by earthbound+kid · · Score: 3, Interesting

    True, but I can imagine how this happened. The guest user account is designed to erase itself after you log out. So there must have been some screw up to where the "erase user after log out" code got applied to the real user instead of to a guest user. It's a real shame that this wasn't caught in testing before it could burn an end user, but I can see how a bug like this could slip through the cracks.

    Still, the team in charge of the programming guest user account at Apple must feel like absolute crap right now for letting this major bug through.

  36. Re:Oh man. Nightmare. by Jeremi · · Score: 1

    Crash all you want, but never, ever, ever harm, corrupt and by all that's holy, NEVER delete the user's data.

    Except that if you are going to guarantee that you'll never corrupt or delete the user's data, then you have to guarantee that your program's behavior is well-defined. And usually programs that crash are crashing because they contain errors that lead to undefined behavior.

    So if you want to be sure not to corrupt anything, you pretty much aren't allowed to crash either. (note: even if your program never writes to the disk, if it's buggy it might be vulnerable to a code injection attack that would cause it to write to the disk...)

    --


    I don't care if it's 90,000 hectares. That lake was not my doing.
  37. Can you take legal action? by HockeyPuck · · Score: 5, Insightful

    When will software/computer/IT companies be held to the same standards that other engineers (Civil, Electrical, Mechanical) are? If a bridge is built and it collapses due to a poor design, or a gadget catches fire or brakes are poorly designed, people head to their local courthouse and sue.

    In the computer world, people just accept that "All my photographs, resume, music, documents, tax returns, whatever" being lost forever is par for the course.

    How do you measure the value of data? You can't assign $/KB of data, as one couldn't equate a 20MB Stephen King unpublished manuscript to be equivalent to 4 hi-res pictures of my wife's flower garden. However, I'm not a fan or Stephen King, but my wife loves her flower garden.

    Should computers (or electric devices in general) with persistent storage carry a huge warning label on them that says,

    "Not guaranteed to maintain data integrity, always back up your data. Use at your own risk."

    1. Re:Can you take legal action? by raddan · · Score: 4, Insightful

      Software is held to the same standards, but you're comparing apples and oranges. Bridges and gadgets catching fire can kill you. Your wife losing a few photos is regrettable, but... come on.

      There is software which can kill you if it malfunctions. Avionics software (which spawned all kinds of guidelines, laws, and specialized programming languages), industrial control software, power network software, and so on. I assure you that people can be sued over poor design in these areas.

    2. Re:Can you take legal action? by chdig · · Score: 2, Interesting

      Well, you're definitely not a programmer are you?

      "bridge must withstand x pounds and last y years" is a pretty straightforward requirement for a bridge. "Don't go bang and burn down a house" is similarly so for a gadget. Software, however has a multitude of requirements -- and of different kinds, be it speed, usability, security, interoperability, and on and on. And that's not even to mention that software is usually expected to do a number of actual tasks for the user. In the end, an OS has likely millions of requirements and in the case of this article, one of them is, "don't delete the administrator's data when a crash happens while logged into the guest account." Yep, this is a horrible, awful bug of the worst degree, but hey, it's not like the fanbois won't buy macs because of it. Not quite the same as a life and death issue, especially since you can back up data, but not your car once its gone over the edge.

      But, back to the bridge for a second: most poorly designed roads and bridges are torn down before they fall on their own, and well after they're built. The individual engineers generally get off scot free for doing bad work that only comes to light years after it was built.

    3. Re:Can you take legal action? by syousef · · Score: 1

      When will software/computer/IT companies be held to the same standards that other engineers (Civil, Electrical, Mechanical) are? If a bridge is built and it collapses due to a poor design, or a gadget catches fire or brakes are poorly designed, people head to their local courthouse and sue.

      I hear this often and it's nonsense. How often do bridges get built to highly variable designs? How often does user sofware make as much money as the construction of a bridge? How much did you pay for your last bridge? Would you like sofware to cost as much?? (Avionics software is built to that level of quality. Care to have your desktop OS cost as much?) How old is the software industry compared to bridge building? How variable are software problems compared to bridge problems? Oh and by the way there have been some catastrophic bridge failures.

      It's a terrible analogy and awful reasoning.

      --
      These posts express my own personal views, not those of my employer
    4. Re:Can you take legal action? by HockeyPuck · · Score: 2, Interesting

      I am not a programmer, but my career has been built on managing storage (disk, vtl and tape). While data loss cannot kill you, in the physical sense. I'm sure that if you lost something that was irreplaceable or unrecreateable. We've heard of the 'mental anguish' that people who have lost their WoW characters have suffered from. I think some of them even committed suicide.

      If EMC/HDS/HP/IBM released disk array firmware/microcode that corrupted user data, you can bet their customers/corporations would be suing the hell out of the vendor. Trust me on this one, I've taken part in such legal action and I've also taken part in actions to kick out a vendor who's disk array ran into a major firmware bug when a IO board was replaced. That vendor is nolonger providing product to my company. Would anybody return their Mac because of this? Doubt it.

      Most would say, "Well it's just a computer being a computer, they have bugs, crash, it's normal for them to lose data."

      Try replacing the word computer with bridge/airplane/car brakes/traffic lights etc etc.

      With people putting more and more sentimental information on their computer systems, instead of in a shoebox/photo album, one can nolonger say that photos don't contain value, they could be considered priceless. Ask people who have had their house burn to the ground what it means to lose all of their sentimental information (wedding albums, baby shoes etc etc).

    5. Re:Can you take legal action? by slamb · · Score: 4, Insightful

      When will software/computer/IT companies be held to the same standards that other engineers (Civil, Electrical, Mechanical) are? If a bridge is built and it collapses due to a poor design, or a gadget catches fire or brakes are poorly designed, people head to their local courthouse and sue.

      When consumers are willing to wait (much) longer, pay (much) more, and/or get (much) less powerful software for the "not warranted for any particular purpose" to be removed from the license text. Don't hold your breath.

      It's entirely possible to make software that is rock-solid and that people will legally stand behind. But something has to be sacrificed to do so, and I don't imagine consumers will want that trade-off any time soon for the software on their desktop. Rather, people just complain about software developers not taking responsibility without really understanding what that would mean. It's like the old adage - good, fast, cheap, pick any two (if you're lucky). Unless the developers are just incompetent (which theoretically in non-monopolies the market will correct), it's hard to improve in one way without sacrificing something else. Software development is cumulative, so there's some hope of improvement over time - essentially you can mitigate the sacrifice of development speed through reuse - but that only takes you so far.

      Should computers (or electric devices in general) with persistent storage carry a huge warning label on them that says,

      What difference would it make? I think that it's common knowledge that you should take backups. Would putting that in warning label form make it more likely for people to actually do so?

    6. Re:Can you take legal action? by SoupIsGoodFood_42 · · Score: 4, Insightful

      When will software/computer/IT companies be held to the same standards that other engineers (Civil, Electrical, Mechanical) are?

      When you start paying $100,000 for an operating system?

    7. Re:Can you take legal action? by Imagix · · Score: 1

      Are you willing to pay for the proofs of the program's correctness? And then prove it's correctness in the presence of failing hardware? Hint: it wouldn't be cheap, nor would it be fast.

    8. Re:Can you take legal action? by Skuld-Chan · · Score: 1

      When will software/computer/IT companies be held to the same standards that other engineers (Civil, Electrical, Mechanical) are? If a bridge is built and it collapses due to a poor design, or a gadget catches fire or brakes are poorly designed, people head to their local courthouse and sue.

      You can read my other posts to see I'm far from an apple fanboi or apologist, but that day you speak of will come when customers are willing to wait 8-10 years and pay several thousand dollars for their OS. Software perfection is achievable, but it takes a product 10-15 years to reach that state (example: there are MS-DOS accounting tools I've supported in the last 4 years I'd regard as examples of perfection).

      In the computer world, people just accept that "All my photographs, resume, music, documents, tax returns, whatever" being lost forever is par for the course.

      Is there a single thing in your life that you hold to that standard? You've lived a sheltered life if so. I've had my car break down on the freeway in the middle of nowhere, I've been on airplanes that have had (minor) inflight problems, and I've lost data to hardware issues and theft. So yes par for the course - which is why I'm paranoid enough to bring things and use things to counter the above to minimize the impact on my life and well being - example: backing my crap up before installing a 1.0 version of an OS onto my PC.

    9. Re:Can you take legal action? by Your.Master · · Score: 2, Insightful

      Your argument is still skipping the step where something of incredibly high sentimental value is even remotely like those other situations where it's peoples' (plural, in each case) lives on the line.

      You simply cannot replace the word computer with bridge/airplane/car brakes, unless the computer is actually in a system where multiple lives depend upon it, which, it wasn't (although there actually ARE computer components to airplane, traffic lights, many car brakes, and drawbridges).

      You can maybe replace it by a lock that gets picked, or a photocopier whose autofeeder that mangles the original document. Both of which happen.

    10. Re:Can you take legal action? by Anonymous Coward · · Score: 1, Interesting

      You're not a real engineer. Software engineers are not real engineers - mechanical, civil, electrical, but anyway, bridges are built to multiple variables - the materials, wear and tear, metal fatigue, weather, vibration, structural integrity of the bedrock they're embedded in and many, many more I'm sure.

      The OS only has to avoid deleting or corrupting data. It doesn't have to protect the user from himself. It has to make sure that no-matter what the subsystem handling IO does not f-up. What the higher level component does is not the fault of the system. Pressing the Delete key will delete data. But changing user accounts should not delete data. Removing a USB stick suddenly with write-behind caching disabled while the stick is idle should not corrupt it. There's not much here, it's not rocket science.

      How often does user sofware make as much money as the construction of a bridge?

      How much has Windows made for MS? Do you think a construction company makes more on a bridge than MS on the sale of its OS? or Apple? Economies of scale. Each OS copy is cheap but millions are sold.

      How old is the software industry compared to bridge building?
      Not very old, either. It's just that engineers respect fundamentals and maybe know what they're doing?

      How variable are software problems compared to bridge problems?
      How variable? How about don't delete my data by mistake. The component doing the IO has to work properly, the major variability lies with higher level programs which use this component. There the user could press Delete or overwrite important data - that you can't protect against.

      Oh and by the way there have been some catastrophic bridge failures.
      Sure there have but the industry learns from them.

    11. Re:Can you take legal action? by howlingmadhowie · · Score: 1

      i'd say the lack of legal accountability for software is a historical accident. if you wanted to, you could say that computers were developed in two areas: firstly very expensive mainframes and workstations from ibm and the like and secondly toy computers from sinclair, commodore, tandy and the rest. with the first class of computer you certainly did get guarantees from the manufacturer that everything would work and you could get on their case if something terrible happened. with the second class this would have seemed ridiculous.

      this of course does lead to the ridiculous situation as you described where apple and microsoft vie over the title of the best operating system in the world where in the licensing agreement phrases can be found like "This software is fit to do absolutely nothing. If you use it and something goes wrong it's your fault".

      strangely FOSS seems to strengthen their case, the ideal of FOSS being that anybody who's sufficiently skilled and patient should be able to roll their own operating system or text editor or whatever oh and here's this stuff someone else made when they sat down one day and tried to write a piece of software for music notation---do with it what you will. i think if regulation were imposed on software for the home pc market it could turn out to be legally difficult to treat FOSS and proprietary software differently. certainly if ms or apple were forced to write in their eulas that "this software is an operating system and it promises to fulfill certain requirements *long list of requirements*", their astro-turfers would go crazy discrediting FOSS for not having these clauses in the GPL or whatever license.

    12. Re:Can you take legal action? by Anonymous Coward · · Score: 0

      I know it's normally not done, but you should really read a ULAU:

      9. Limitation of Liability.

      I can't seem to quote the rest. The /. filter doesn't like it: "Filter error: Don't use so many caps. It's like YELLING."

      http://images.apple.com/legal/sla/docs/macosx106.pdf

    13. Re:Can you take legal action? by Anonymous Coward · · Score: 0

      "which theoretically in non-monopolies the market will correct"

      This, however, isn't a non-monopoly - you only have two real players in the desktop OS market (yes, I know linux is out there, and it's so cute *pat pat*).

      And people who are Mac users are basically heroin addicts with a snottier attitude - when you start using a Mac you tend not to stop (... note, I know several people who are honestly well educated and chose Mac for the relatively awesome hardware - doesn't keep them from getting fisted everytime Apple screws up though).

    14. Re:Can you take legal action? by mcgrew · · Score: 1

      If your house burns down because of an electrical defect you lose ALL your data (not just digital data), and don't have to die or be injured to win a lawsuit.

    15. Re:Can you take legal action? by syousef · · Score: 1

      You're not a real engineer.

      And you're not a real anonymous coward.

      Software engineers are not real engineers - mechanical, civil, electrical, but anyway, bridges are built to multiple variables - the materials, wear and tear, metal fatigue, weather, vibration, structural integrity of the bedrock they're embedded in and many, many more I'm sure.

      Yes software engineers never ever deal with variables. We only use literals.

      The OS only has to avoid deleting or corrupting data.

      Yeah when's the last time you wrote a file system, loser?

      It doesn't have to protect the user from himself. It has to make sure that no-matter what the subsystem handling IO does not f-up. What the higher level component does is not the fault of the system. Pressing the Delete key will delete data. But changing user accounts should not delete data. Removing a USB stick suddenly with write-behind caching disabled while the stick is idle should not corrupt it. There's not much here, it's not rocket science.

      Well then I guess every file system bug ever is because the guy who wrote it was less smart than you.

      How often does user sofware make as much money as the construction of a bridge?

      Talk to an avionics engineer.

      How much has Windows made for MS? Do you think a construction company makes more on a bridge than MS on the sale of its OS? or Apple? Economies of scale. Each OS copy is cheap but millions are sold.

      Yes but how many use cases are there?

      How old is the software industry compared to bridge building?
      Not very old, either. It's just that engineers respect fundamentals and maybe know what they're doing?

      Funny that you couldn't even write this comment if software engineers hasn't written software for you to do so. Guess they didn't know what they were doing.

      How variable are software problems compared to bridge problems?
      How variable? How about don't delete my data by mistake. The component doing the IO has to work properly, the major variability lies with higher level programs which use this component. There the user could press Delete or overwrite important data - that you can't protect against.

      Yeah I don't think that some idiot put in a line of code to delete data on purpose. That's not how it works.

      Oh and by the way there have been some catastrophic bridge failures.
      Sure there have but the industry learns from them.

      And the software industry learns from failures such as these.

      --
      These posts express my own personal views, not those of my employer
    16. Re:Can you take legal action? by slamb · · Score: 1

      This, however, isn't a non-monopoly - you only have two real players in the desktop OS market (yes, I know linux is out there, and it's so cute *pat pat*).

      Let's say you're right and the OS market is a monopoly (or oligopoly). What about all the other software out there which is constructed in a similar fashion? While this particular bug is an OS flaw, aren't many others in software created by non-monopolies?

    17. Re:Can you take legal action? by Anonymous Coward · · Score: 0

      Billions have been paid for the commercial operating systems that are floating around on the market. For US$100000 you get an individual piece of engineering that is tailored to your needs. Billions should buy us an OS (that has essentially zero cost for any additional copy) that is fast and reliable.

  38. Re:Oh man. Nightmare. by Anonymous Coward · · Score: 0

    Still, the team in charge of the programming guest user account at Apple must feel like absolute crap right now for letting this major bug through.

    Yes, if there is one thing that the software industry has taught me, it is that the QA teams take their jobs personally...

  39. Opportunity by wasabi2k · · Score: 0

    I imagine now would be a really great time to start advertising OS X UnDelete! Recover Deleted Files! Great opportunity for either a systems tools vendor or someone pushing malware.

    1. Re:Opportunity by Orion+Blastar · · Score: 1
      --
      Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
    2. Re:Opportunity by broken_chaos · · Score: 3, Informative

      As I linked to another person in this thread, PhotoRec works fine on OS X as long as you aren't deathly afraid of the command line (and have a spare drive for writing out all the files it finds to).

      Sure, it's a bit messy with the files (as are most undelete programs – though PhotoRec doesn't even make a cursory attempt, beyond file names), but it's pretty good at getting everything not-written-over in my experience.

    3. Re:Opportunity by xmundt · · Score: 1

      Did they stop making the Norton Utilities for the Macintosh? IIRC it had an Undelete program at one time.

      This user claims Norton Utilities for the Mac says "You idiot, this is a Macintosh, your file is f***ing gone!"

      Now, I have to say that this is one of the best rants I have seen in QUITE a while. It ranks right up there with the Mac/PC ads for humor. He COULD have done it without the "objectionable" words, and it would have been just as good, but, considering the level of frustration there, I can see why he would be unrestrained.
                  Even if it is a special case, it has enough touches of truth to cause laughter in agreement...we have all been there at times....
                  Regards
                  Dave Mundt

      --
      YAB - http://blog.beemandave.com/
    4. Re:Opportunity by Anonymous Coward · · Score: 0

      He references the "interrupt key?" They stopped that what, 5 years ago?

    5. Re:Opportunity by Orion+Blastar · · Score: 1

      The video is over 5 years old. Notice he has a G3 iMac he calls a "Boat Anchor" because of the handle on the back and he was beating on a G4 tower later. No modern Macs are in his video.

      --
      Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  40. Re:Apple.... by Anonymous Coward · · Score: 0

    it's simple. you're not a nerd. you're just an extravert with a geek affliction.

  41. The cloud! by Gudeldar · · Score: 4, Funny

    If their data had been in the cloud this wouldn't have ... oh damn never mind.

    1. Re:The cloud! by Waccoon · · Score: 1

      Well, where do you think data goes when it dies?

  42. Is not a bug, it is a feature by Anonymous Coward · · Score: 1, Funny

    That's how it frees 7 GB of disk space

  43. Re:Oh man. Nightmare. by zippthorne · · Score: 5, Interesting

    Yeah, they're definitely doing the guest user account wrong. They should be using tmpfs (or whatever OS X equivalent is) for the guest account. Then they don't have to delete anything, it disappears automatically.

    I used to use tmpfs for guest accounts on my ubuntu box for just that reason. That along with encrypted swap files with random keys generated on loading makes "deleting guest data" irrelevant (and lets you resize the temporary device on the fly arbitrarily high by adding more swap if you realize you're going to exceed your available physical ram or allotted space)

    You can populate the guest dir from a new-user template, or use unionfs type dealies.

    What I did was probably all wrong, but my point remains that you shouldn't have to delete stuff when you're done with the guest account. At the most, you should only have to forget a temporary encryption key, which ought to happen automagically in the event of a hard reboot.

    --
    Can you be Even More Awesome?!
  44. Its not a bug: its a feature by Anonymous Coward · · Score: 0

    Besides that, you didnt really want all that data anyways.
    You will be much happier without it.

    And all you people who didnt back up, its your fault, you hear me?
    You get this great software for free and you expect it to be bug free.

  45. Another showstopping bug by MisterSquid · · Score: 3, Interesting

    Disclaimer: I am Apple user and have been since my Apple IIe in 1984. I began using Macs in 1991 and have a lot of experience with them. In other words, I'm not your average user and I'm extra careful with my data and my setup. I create a bootable backup before upgrading, etc.

    When I upgrade to Snow Leopard I installed Rosetta because some of the software I depend upon cannot be run without it. While using this piece of amazing and somewhat buggy software my screen went blue and I was "spontaneously logged out." I encounter this problem only in the buggy software but I am not the only one experiencing such problems. Apparently there are scores if not hundreds (thousands?) of users affected by this "spontaneous log out." No amount of backing up is going to completely protect you if your computer goes tits up for no discernible reason at all.

    I love me some Apple products but I also recognize some of those products have serious QA issues which are not only unaddressed but Apple has not even acknowledged them. Such bugs are not the fault of "extraordinary" users even if we can understand how a very esoteric and hard-to-replicate bugs may not show up in the testing phase.

    --
    blog
    1. Re:Another showstopping bug by Anonymous Coward · · Score: 0

      this bug in fact crashes the WindowServer which makes every application with a Window Server connection to be relaunched

  46. Re:Oh man. Nightmare. by Torrance · · Score: 1

    I feel compelled to correct your signature:

    I believe it's "for all intents and purposes", which would make more sense too.

  47. It's a feature! by Anonymous Coward · · Score: 0

    People were talking about how much hard drive space you could free up after installing Snow Leopard. Well, it's even better! It continues to free up space long after being installed!

    Snow Leopard, never again run out of space (TM)

  48. Re:Oh man. Nightmare. by Orion+Blastar · · Score: 1

    Agreed!

    T-Mobile Sidekick user data got deleted as well.

    I cannot stress this enough, back up your user data often. Even back up data on your mobile devices and cell phones for they can be deleted as well. Even bugs in Mac OSX can delete user data, and even on a Mac it can have a hard drive failure and wipe out your data. Backing up user data should be a part of everyone's daily if not at least weekly routines.

    --
    Remember, Slashdot does not have a -1 disagree moderation, and no, troll, flamebait, and overrated are not substitutes.
  49. Re:Apple.... by Anonymous Coward · · Score: 3, Informative

    Since it has a greater market share than Linux. (It does. Really.)

  50. Re:Oh man. Nightmare. by atheistmonk · · Score: 1

    They move on pretty quickly after apologising. Well, okay, they don't actually do the apologising themselves. That's left to the fanboys. And nothing was learned.

  51. Hi, I'm data on a Mac hard drive.. by Anonymous Coward · · Score: 0

    ...and I'm Mac OSX. As you know, Mac OSX is the most stable, safe OS around, isn't that right, Mac Data?

    Yes!. All I want to say is LNJHBKJQ*&*&O$_!#HNKJDLW

  52. Re:Mac OS stole naming convention by catdriver · · Score: 2, Funny

    More like:

    Mac OS X 10.7 Liger

    "It's pretty much my favorite animal."
    - Steve Jobs

  53. Re:Oh man. Nightmare. by istartedi · · Score: 1

    Of course you can't make the entire program crash proof, but you can pay particular attention to the parts that might lead to data being deleted, making them the number-1 priority.

    Yes, any bug could lead to deleted or corrupted data; but most don't.

    --
    For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
  54. Followed by... by Anonymous Coward · · Score: 0

    OSX 10.14.2 (Fat Cat)

    OSX 10.14.23 (Heathcliff)

    OSX 10.14.4 (Garfield)

    1. Re:Followed by... by lastgoodnickname · · Score: 0

      OSX 11 This is Spinal Cat

  55. Re:Apple.... by Anonymous Coward · · Score: 0

    ...That many people pirated betas of an operating system? Wow.

  56. This isn't a bug... It's iClean! by LynnwoodRooster · · Score: 3, Funny

    Steve Jobs clearly intended for this to happen, as it's called iClean and is a service whereby the clutter of the Administrative account is eliminated. You do not need any functionality or data beyond which Apple already supplies, so in an effort to keep your computer healthy iClean will auto-scrub your account.

    --
    Browsing at +1 - no ACs, I ignore their posts. So refreshing!
  57. Re:Oh man. Nightmare. by palegray.net · · Score: 0, Offtopic

    Whoooosh.

    Oh, and you must be new around here.

  58. Re:Oh man. Nightmare. by Anonymous Coward · · Score: 0

    GP also misuses the phrase "begs the question".

    They are either a complete and utter fuckwit, or making an ironic statement.

  59. Re:Apple.... by onefriedrice · · Score: 3, Interesting

    Fanboys aside, Apple certainly isn't getting a pass from users that are being affected or the general "community" at large. Lots of them are pissed. There just aren't very many of them that got affected as far as I can tell. Fanboys, on the other hand, are fanboys, and I'm not sure if you can say one group of fanboys is more annoying than another. As one using Linux predominately, Linux fanboys annoy me more than any other, but obviously it's a highly subjective matter.

    --
    This author takes full ownership and responsibility for the unpopular opinions outlined above.
  60. Re:Apple.... by indiechild · · Score: 3, Insightful

    I don't see any evidence of apologism or Apple getting a free pass. Whenever Apple screws up, they're instantly on the front page of Slashdot, Digg, etc.

  61. Re:Oh man. Nightmare. by Anonymous Coward · · Score: 0

    whoa there cowboy.

    Maybe I'm completely mistaken, but unless you're still using fat, a program should never be able to corrupt your filesystem such that it's not recoverable. Even more, in Windows since Vista, no program will crash the computer -- driver errors yes, but userland programs? nope. Now, I've seen many a mac crash from buggy software over the past while, but no Windows program. And if they do, corruption cannot happen, because the filesystem should be recoverable -- be it mac, linux or windowz.

  62. Re:Oh man. Nightmare. by igny · · Score: 1

    Still, the team in charge of the programming guest user account at Apple must feel like absolute crap right now for letting this major bug through.

    Apparently this team was not the regular Apple programmers, Apple invited that team as guests to write the guest user code for them. Unfortunately all the source got deleted after the guests left, that is why they have such had time in reproducing the bug and fixing it.

    --
    In theory there is no difference between theory and practice. In practice there is. - Yogi Berra
  63. Informative? by bussdriver · · Score: 3, Informative

    1) USB flash drives use FAT16 or FAT32 not a Mac OS X filesystem. They are implemented as filesystem plug-ins. USB drives ARE slow; especially when on a slow USB BUS. Me, I have whole USB bus for a time machine SATA drive and it runs as fast as one can expect from that configuration- no complaints.

    2) Encrypted "volumes" are disk images; handled in userspace I believe... they are slower; but then they are software encrypted... I get good performance from not using sparse images; the sparse ones are slower (sparse images split the disk into 8MB files for easy resizing.) Sparse files have hash overhead fetching image files, open/closing overhead for those files, HFS+ auto-defragging, the 8MB segments is likely not optimally allocated (linear,) and I think it is quite likely the disk cache working twice.

    3) WebDAV generally sucks (iDisk) and I never was a fan of it. still prefer FTP. FTP and WebDAV are both filesystem plug-ins which causes more trouble than they are worth-- not to mention loads a ton of code into the kernel; risking stability and security. Userspace would make MUCH MORE SENSE; especially since the network is the bottleneck not the userspace.

    4) HFS+ is a fine filesystem. Sure it is old and based on decades old HFS. It works quite well and is stable. It is simple and highly flexible with easy hacks for adding new features. Its biggest problem is the wasted space for small files; but 10.6 fixes that with a hidden database (everything in HFS is a file, including internal structures.) It can be better; but it is not bad simply because it is old and feature laden.

    --
    Lets petition Apple to include FuseFS officially in the OS! (then they can move FTP and WebDAV out there and add HTTP, SSH...)

    1. Re:Informative? by Guy+Harris · · Score: 2, Informative

      1) USB flash drives use FAT16 or FAT32 not a Mac OS X filesystem. They are implemented as filesystem plug-ins.

      Yes, msdosfs is a kext (loadable kernel module), but that doesn't affect the speed. AFP is a kext, and it was developed by Apple, so I think most people would consider it a Mac OS X file system.

      However, as one might infer from two file systems having been mentioned, OS X comes with multiple file systems that plug into its (BSD-flavored-but-with-extra-cinnamon :-)) VFS layer. I guess if any file system were "the" OS X file system, it'd be HFS+ - but, as you note, USB flash drives aren't HFS+ (unless you explicitly reformat them as HFS+, if Disk Utility or newfs_hfs allows that).

      2) Encrypted "volumes" are disk images; handled in userspace I believe...

      Yes, there's a userland helper to which the in-kernel stub "disk" driver for disk images communicates.

      3) WebDAV generally sucks (iDisk) and I never was a fan of it. still prefer FTP. FTP and WebDAV are both filesystem plug-ins which causes more trouble than they are worth-- not to mention loads a ton of code into the kernel; risking stability and security. Userspace would make MUCH MORE SENSE;

      ...which is why most of ftpfs and webdavfs are, in fact, in userland. (webdavfs's kernel stub has about 6500 lines of code, including comments and header files; ftpfs's kernel stub has the exact same number of lines of code as the NFS client code, which shouldn't be surprising as it is the NFS client code - there's a userland NFS server that acts as an FTP client.)

    2. Re:Informative? by Anonymous Coward · · Score: 0

      >> 1) USB flash drives use FAT16 or FAT32 not a Mac OS X filesystem

      USB flash drives use whatever filesystem you format on them /AC

    3. Re:Informative? by bussdriver · · Score: 1

      I didn't mean to imply kernel "plug-ins" are slow. FAT has plenty of problems of its own; but the USB flash disk is the bottleneck. I'd honestly like to know why UDF didn't end up on flash instead.

      The kernel "hook" should be for Fuse and not multiple implementations for WebDAV, etc.
      I think the microkernel ideals shouldn't be forgotten-- we don't have to go to the extreme, but we don't have to abandon it either.
      I want FuseFS support... lots of interesting FS that run under that.

      I also find the apple FTP horrid to use and sometimes not functional. I forgot about the NFS use in it; it was a clever way to mimic Fuse using NFS (not literally, it predates Fuse.)

      Now days we have speed beyond the needs of most users; I think its a good time to take some performance hits for some usability gains. I would give up speed to never crash (often a driver, yes I'm asking for a driver mem space) or hot swap RAM sticks or upgrade an active disk...

      I suppose the time should be put into management of the GPU(s) first: The other issue I notice now is in the GPU powered GUI with all the new GPU offloading lagging the GUI or freezing the GUI. Anybody have ideas how to restart the GUI without logging out? (using a remote shell, unless there is a way to escape.)

  64. RE: your mama's basements!! by earnest+murderer · · Score: 1

    Where do you think they got the panties?

    --
    Platform advocacy is like choosing a favorite severely developmentally disabled child.
  65. Re:Apple.... by Anonymous Coward · · Score: 0

    They're not giving Apple a free pass, go look at some Mac news sites today to see.

  66. Re:Apple.... by jmac_the_man · · Score: 1

    It's also available through MSDN and MSDN Academic Alliance, which means that they're giving it out to developers and at schools for free.

  67. Re:Accountability by Anonymous Coward · · Score: 0, Insightful

    It's more like Microsoft users report an issue and Microsoft release a patch when they get around to it.

    Apple users never report issues because they won't admit that their Mac is anything less than perfection to "justify" the amount of money they wasted and not be proven morons. Apple themselves try to find a scapegoat.

  68. Re:Mac OS stole naming convention by Anonymous Coward · · Score: 0

    As long as it isn't "Deaf Leopard"

  69. Re:Mac OS stole naming convention by Anonymous Coward · · Score: 0

    10.04 Lucid Lynx! Now with ASLR, execute bit disable, better WebKit and SquirrelFish integration, vendor neutral OpenCL and GCD, 64 bit support for non-pro macs and macs with 32 bit EFI, built in support for many Windows applications, an app store, and support for various computer systems you can actually afford!

    Man, that Apple. Always Innovating.

  70. Microsoft's next action . . . by Tanman · · Score: 1

    MS's next action should be to compile a version of Windows that works on the Mac platform, then market it as Windows Data Protection Edition.

    har har. yeah yeah yeah. It's late.

    1. Re:Microsoft's next action . . . by JonJ · · Score: 1

      Yeah, recompile Windows for the... x86 platform?

      --
      -- Linux user #369862
    2. Re:Microsoft's next action . . . by Guy+Harris · · Score: 1

      MS's next action should be to compile a version of Windows that works on the Mac platform...

      They already have. Which one would you like? Windows XP or Windows Vista (or, probably, Windows 7)?

    3. Re:Microsoft's next action . . . by selven · · Score: 1

      Data Protection? Sounds like another DRM scheme.

  71. Re:Guess they never tested that function... by he-sk · · Score: 1

    You have a kernel panic every 6 weeks on average? Sounds like some of your hardware is buggy.

    --
    Free Manning, jail Obama.
  72. Re:Apple.... by 99BottlesOfBeerInMyF · · Score: 1, Insightful

    I cannot understand why Apple seems to get a free pass from their user community when this sort of thing happens to them. It's not enough to point out that the other developers have problems, too. Get pissed off and help them be better next time.

    Wait a bug that has affected about 100 reported users is on the front page of Slashdot and a dozen other tech news sites and that's what you call being given a free pass? Are you insane?

    Seriously it sucks that this bug exists and I'd be pissed as hell if it happened to me but I don't understand how you can claim this is a major bug and Apple is being given a free pass. This affects users who are in the 20% or so using snow leopard who are also in the subset that they upgraded from Leopard and the further subset that had a guest account enabled under leopard and the subset of that that had a crash while using a guest account and rebooted and opened an admin account. And for that small subset, it does not even happen consistently. That's a pretty unusual and edge case bug, only notable because the results are so devastating. It's probably a lot less common than people who lose their data because of a catastrophic hard drive failure. And it's being billed as a major failure an Apple's part. That's just one of those bugs that QA is unlikely to have found, even if they're being thorough. Getting pissed at Apple won't do much good other than to make Apple developers decide users and the press are unreasonable and there's no point in trying, since any weird edge case bug will be get them as much bad press as if they had a major easily detectable bug.

  73. Re:Apple.... by Anonymous Coward · · Score: 2, Funny

    A couple of years ago a I was doing some work for a government departments publishing division. They had both macs and windows, I was in there to fix a windows problem and they were complaining about how they wished it was more like there macs which were much more reliable and stable as they had to restart windows almost every day. While I was there I saw 2 macs get the old cars crashing on your screen and of course then proceed to restart, I pointed it out to the users in there and they said I quote "oh that, Macs do that every hour or so and after a minute or so the screen comes back". I was stunned and dumbfounded, never underestimate the stupidity of a mac user or the willingness to endure agony as long as they get a pretty shiny picture.

  74. Re:Apple.... by Anonymous Coward · · Score: 0

    Never underestimate the appearance of someone who actually cares about the products they sell.

    When Apple fucks up, they generally get cut a bit more slack than Microsoft because Apple appears to care about their products more than MS, so neglect and other bad qualities don't spring to mind as much when mistakes are made.
    I doubt as many people think that this was because Apple didn't care about OS X compared to MS's treatment of Danger/Sidekick.

  75. Re:Apple.... by Corbets · · Score: 1

    I cannot understand why Apple seems to get a free pass from their user community when this sort of thing happens to them.

    Because it hasn't happened to me or anyone I know?

  76. Ahh by vinson · · Score: 1

    So this is how they were able to save 6GB on every upgrade. Nice!

  77. Re:Apple.... by shutdown+-p+now · · Score: 1

    Since it has a greater market share than Linux on the desktop. (It does. Really.)

    As a fellow Win7 user, let me correct this before a less polite Linux fan reads it literally and flames you to oblivion.

  78. APPLE! FIX THIS BUG TOO! by gd23ka · · Score: 1

    Ever since I got MacOS 10.6 "Slow Leopard" my OSX experience with Safari has SUCKED.
    Every so often Safari freezes up the whole system for up to half a minute

    Check this syslog:

    Oct 12 16:57:51 un2803-09 Safari[18145]: INSERT-HANG-DETECTED: Tx time:22.553759, # of Inserts: 1, # of bytes written: 5, Did shrink: NO
    Oct 12 17:10:35 un2803-09 Safari[18145]: INSERT-HANG-DETECTED: Tx time:6.630163, # of Inserts: 1, # of bytes written: 5, Did shrink: NO
    Oct 12 17:16:29 un2803-09 Safari[18145]: Periodic CFURLCache Insert stats (iters: 369) - Tx time:0.003914, # of Inserts: 1, # of bytes written: 5, Did shrink: NO, Size of cache-file: 167206912, Num of Failures: 2
    Oct 12 17:40:45 un2803-09 Safari[18145]: INSERT-HANG-DETECTED: Tx time:16.382989, # of Inserts: 1, # of bytes written: 5, Did shrink: NO

    People have been complaining about that for more than a month now. Hey I just supported your asses by getting
    a $2800 Macbook Pro and I _paid_ for the 10.6 upgrade for my old MBP, what do I need to do to get this fixed,
    do I have to buy a time machine or get a MobileMe subscription (WTF should I pay to sync to my ipod touch? Oh did
    I mention I got a 16Gb ipod touch a while ago too!) .. and come to think of it I have gotten applecare protection plans for everything
    I bought from you guys, that's a whooping $350 bucks for a macbook, and it's also those little things that count
    like you making me shell out an extra $29 for a display adaptor because you chose to go with some weird-ass standard
    nobody has heard of before...

    You OWE me to fix this bug, buddy.

    1. Re:APPLE! FIX THIS BUG TOO! by pandrijeczko · · Score: 1

      Funnily enough, you speak and rant exactly like I would expect a rabid Apple fanboi to speak and rant - so well done for preserving the stereotype.

      --
      Gentoo Linux - another day, another USE flag.
    2. Re:APPLE! FIX THIS BUG TOO! by ledow · · Score: 1

      Then, please, please, learn a lesson from this.

      Your money means nothing to this particular company X (ignore it if's Apple or Microsoft or Dell or PC World, it really doesn't matter). They don't want to fix your problem (assuming you have reported it and following through with all the tech support you are offered). So stop giving them money, cancel the damn "protection plans" and tell them exactly why.

      I can't stand it when people rant about how much money they've spent with a company in the past and how they aren't getting service for that money. If you were in a restaurant, you wouldn't tolerate paying for your meal and then waiting an hour for it to arrive. You'd be demanding your money back and kicking up a fuss. Kick up a fuss. Get the problem fixed. If they aren't interested, *don't give them more money*.

      Before you think I'm just being anti-Apple, I would actually love to own an Apple machine but find them prohibitively expensive and can't justify paying the cost of four or five of my "normal" machines for an Apple machine (yes, I buy cheap shit and yes, sometimes it causes me hassle). I would love to own one, always play on other people's when I get the chance and even recommend their purchase where appropriate. But if *any* company didn't give me the service I wanted after paying that amount of money, I'd stop paying them or ask for a refund. I have done this in the past. It's why I prefer four or five smaller purchases to one large purchase - I don't lose so much if the service is truly awful and I can invest my next small amount somewhere else.

      Seriously, if you're paying for this stuff - get it fixed. If it doesn't get fixed, kick up a fuss, demand a refund, and remember this next time you make a purchase. If people all did this, bad service would be a thing of the past, and I can't work out why people *don't*! Brand loyalty really is carried to extremes when people forgive past mistakes that affected them greatly at the time.

      Me? I'm the sort of person who, if pushed far enough, will stand up in a restaurant, announce my dissatisfaction at the top of my voice, tell *everyone* who enters the restaurant about my grievances in the hope it will put them off. Inevitably a manager will come along at this point and I'll be hastily offered a refund (not credit or another free meal!) and then I WILL NOT set foot in the place again. If I'm that unhappy with the service, why should I help the business thrive by giving them money? And the people entering the doorway deserve to know, too (often they walk back out with me and thank me for it!), and I've even *been* one of those people entering in the middle of a grievance.

      Stop helping the company thrive if they aren't providing what they promise. Silly updates are included in this - chase them down, make them fix it. You're paying them thousands of dollars in direct profit - they can afford to spend a few of those dollars on taking your calls and sorting your problem out.

    3. Re:APPLE! FIX THIS BUG TOO! by maccodemonkey · · Score: 1

      Runs faster, better, stronger for me on my two Mac Pros, Macbook and my Macbook Pro, I don't see any messages like that in the logs. Googling turns up that it's likely a firmware issue with the drives on the new unibody Macbook Pros, which I'm assuming you have. Safari can't lock up the whole system, but a drive issue could, which makes sense. And supposedly Apple is working on a fix.

    4. Re:APPLE! FIX THIS BUG TOO! by gd23ka · · Score: 1

      it may have already been fixed there is now a performance update on software update. im not sure if everybody gets that update but yeah my mbp is one of those brand new unibody builtin battery ones.

      if that update addresses the problem then thats another good reason to buy apple.

  79. But in Japan its by bgspence · · Score: 1

    Hello Kitty!

  80. Re:Mac OS stole naming convention by Anonymous Coward · · Score: 1, Funny

    Only Mac users pay for pussies.

  81. Re:Guess they never tested that function... by Anonymous Coward · · Score: 0

    MS managed to ship Win7 and be more compatible with older software than Vista. Apple freed up 7GB on a HDD and break backwards compatibility. Which would you rather have?

  82. Waiting for the RoughlyDrafted spin by Anonymous Coward · · Score: 0

    I wonder how the guy at Roughlydrafted will explain that this is an excellent new feature of OS X what you cannot find in Vista.

    Wait I just saw that he already has an exclusive report !

    Exclusive: Pink Danger leaks from Microsoft’s Windows Phone

    Err, never mind....

  83. Re:Oh man. Nightmare. by Guy+Harris · · Score: 1

    Yeah, they're definitely doing the guest user account wrong. They should be using tmpfs (or whatever OS X equivalent is)

    There isn't one that comes with the OS. (Perhaps somebody other than Apple has done a tmpfs port or from-scratch implementation.)

  84. can we trust desktop computing? by jipn4 · · Score: 1

    I think this sort of disaster shows that one simply can't trust desktop computing. You should put your data in the cloud instead, where knowledgeable and careful companies like Microsoft take care of the backups for you!

  85. Re:Apple.... by Tim+C · · Score: 1

    The RC1 build was also freely available for download; I'm running it at home myself.

  86. Re:Delete the User! by TaoPhoenix · · Score: 1

    You mean Tron had it right??

    --
    My first Journal Entry ever, in 8 years! http://slashdot.org/journal/365947/aphelion-scifi-fantasy-horror-poetry-webzine
  87. Turn off the guest account by Anonymous Coward · · Score: 0

    The Guest account should ALWAYS be disabled on your Mac and as a matter of fact on ANY OS. It's a matter of security. The easiest way to hack a system is with a guest account.

  88. OMG by ThePhilips · · Score: 1

    This is a serious regression in /. community: nobody yet quoted BOFH...

    --
    All hope abandon ye who enter here.
  89. It just works. by Anonymous Coward · · Score: 0

    Well...it just works assuming you don't want to use the built in functionality.

  90. Re:Apple.... by Anonymous Coward · · Score: 0

    It doesn't make sense to be an apologist. I cannot understand why Apple seems to get a free pass from their user community when this sort of thing happens to them. It's not enough to point out that the other developers have problems, too. Get pissed off and help them be better next time.

    They don't. Hence the story about this and all the griping on the forums.

    While data loss is a major issue, you have to admit that this is a fairly "random" set of prerequisites to trigger this (serious) bug.

  91. Macfag status? by Anonymous Coward · · Score: 0
  92. Re:Apple.... by mrwolf007 · · Score: 1

    Oh, and next thing youre gonna tell me is that Windows has a higher market share than Linux?
    Actually i dont know if theres any way to get real, hard numbers.
    But im sure that a LOT more machines run Windows NT (or even 3.1) than Win7. Quite a lot of vending machines run those OSes. Ive also seen quite a few dart machines running good ol DOS.
    Linux seems to have the upper hand in quite a few areas though, pretty much everything thats network-enabled, not just DSL-routers.

  93. Re: What comes around comes around by silent_artichoke · · Score: 2, Funny

    make a new plan, Stan

  94. Re:Guess they never tested that function... by AntiDragon · · Score: 1

    No, he's had 1 kernel panic since installing 10.6 - come back in December if you want to see your if your "average" holds up.

    --
    "...So I hung back and lurked. For 18 months. Can't beat a good old-fashioned lurking."
  95. Re:Apple.... by Jumpin'+Jon · · Score: 1

    Came here for this - leaving happy!

  96. Re:Mac OS stole naming convention by Anonymous Coward · · Score: 1, Informative

    The idea of Snow Leopard was to fine-tune Leopard, not be a completely new OS (thus the cheaper price and name similarities).

  97. Re:Mac OS stole naming convention by Anonymous Coward · · Score: 0

    sure mock Apple, but what will you say when they release OSX 10.15 ("Long Haired P*ssy") ?

  98. Re:Guess they never tested that function... by 99BottlesOfBeerInMyF · · Score: 1

    MS managed to ship Win7 and be more compatible with older software than Vista. Apple freed up 7GB on a HDD and break backwards compatibility. Which would you rather have?

    Apple broke backwards compatibility with older hardware, not software to any appreciable extent, excepting a short list of a few apps and applications that were built only for the PPC architecture and which did not work with the emulation mode. I'd note, they broke compatibility with a hardware platform MS is not supporting at all since Win2K and which was unusable even then.

  99. One-upping you by snowwrestler · · Score: 1

    I'm waiting for OSX 10.14 ("Common Housecat").

    Not me, I'm holding out for OS X 10.15 "Snow Common Housecat".

    --
    Build a man a fire, he's warm for one night. Set him on fire, and he's warm for the rest of his life.
  100. I just want a stable operating system! by Anonymous Coward · · Score: 0

    "I just want a stable operating system without bugs or hassles! "

    They kind of look like assholes now, considering the current situation.

  101. BA HA HA HA HA by Anonymous Coward · · Score: 0

    Perhaps we should divert the funds from bashing MS to QA hey boys?

    Karma's a bitch...

  102. The problem with this... by sean.peters · · Score: 1

    I'm not a big fan of the Time Capsule, Apple sells, but it would be the right tool if you had a MacBook Air (with its single USB port and no FireWire). For anything else, get a FireWire external drive. The first time you plug it in to your Mac, you'll be prompted to set it up as a Time Machine device.

    I did this for quite a while, but my machine is a laptop. When I was using it, I had to choose between 1) being tethered to the external drive or 2) not having Time Machine backing up. If I chose 2), then when I was done with the machine instead of closing the lid and letting it sleep, I had to leave it run so a TM backup could get done. This got old fast, and I bought a Time Capsule.

    Your solution is great for a desktop machine. For a laptop... not so much.

  103. Re:Guess they never tested that function... by greg1104 · · Score: 1

    The other possibility is that the testing failed to consider what would happen if you still had debris left over from an earlier OS X install. I doubt that Snow Leopard testing considered the case of someone who started with 10.0 and upgraded to every version in between along the way for example.

    Apple has really gotten a break that their users accept very little backward compatibility testing beyond a release or two really. It's completely reasonable for application developers to say "only runs on Leopard" right now and still sell stuff, while an app that only runs on Vista would be unavailable to a large chunk of its target market. They've done it with reasonable upgrade pricing, lack of upgrade DRM to make the users who don't want to pay suffer, and by adding useful APIs to every release that developers want to take advantage of. Quite enviable compared to the backward compatibility situation in Windows land.

  104. Re:Oh man. Nightmare. by mcgrew · · Score: 1

    <pedant>
    The data are sacred. The data are life. "Data" is plural for "datum".
    </pedant>

  105. Re:Apple.... by sbeckstead · · Score: 1

    I'd appreciate this more if you bothered to put your name on it. Ac just doesn't carry much weight.

  106. Re:Guess they never tested that function... by jaymz2k4 · · Score: 1

    From what I remember 10.4 was out when the first intel mac's hit the scene and since 10.6 is now intel only, the most they'd of had to test was an upgrade from 10.4->.5->.6. Which you'd of thought would not be a big deal and a normal sort of thing to check. The actual way the bug is triggered doesn't seem like that random a scenario to envisage.

    --
    jaymz
  107. Re:Apple.... by sbeckstead · · Score: 1

    Because cognitive dissonance is far superior to actually facing problems. There are no issue with Mac, OS X or any apple product and anyone who says anything to the contrary is a lair and a drunkard who wears women's panties.

    I can't call any of them anything because they are anon cowards. That's what I was complaining about. Your cognitive dissonance seems to be that you assume I was in any way defending Apple I wasn't. I was also questioning the verity of the original article which claimed > 1 months old posts about a product that had only been available less than a month.

  108. mac's new ad? by prozaker · · Score: 1

    hi I'm a mac, and I'm a pc.
    Hi there pc, what do u have there? *looks towards some guy in a suit with a folder with papers *

    some files... and you?

    *guy shredding papers* uhm what?

  109. BBC by peterpi · · Score: 1

    The BBC is also reporting it here.

  110. Re:Mac OS stole naming convention by dwarfsoft · · Score: 1

    Pardon?

    --
    Cheers, Chris
  111. Re:Apple.... by mjwx · · Score: 1
    Here your sentence which I quoted

    Well since the only apparent critics are anon cowards I'll just assume that they are all MS fan boys

    Here is the operative part of your sentence that I quoted

    I'll just assume that they are all MS fan boys

    You assumed that any critics were automatically fanboys attempting to discredit a product, in the process ignoring all other factors in the conversation. You made the correlation that critic == anon coward and that anon coward == MS fanboy without any supporting evidence and not considering other possibilities, that sir is cognitive dissonance (refusal to accept a point contradictory or conflicting with your own beliefs).

    I can't call any of them anything because they are anon cowards.

    Here is the beauty of /., you can. Just make a well reasoned comment with facts and evidence contradicting the points provided by the AC, simply calling them fanboys and complaining doesn't help you prove anything.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
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  113. Re:Oh man. Nightmare. by Anonymous Coward · · Score: 0

    tmp content disappears after reboot and this behavior is editable
    so Guest login after Guest login without reboot would recover previous Guest data
    not a perfect solution either

  114. Re:Apple.... by sbeckstead · · Score: 1

    wasn't trying to prove anything, was trying to get anon cowards to put names on valid criticism. Since no other evidence was available and the only criticisms at the time of my post were anon coward I made a blanket obviously false statement in an attempt to shame the anon cowards into showing faces. You assumed that I was making a false statement for another purpose entirely. At least you put your name on it. Oh and yes I was ignoring all other factors in the conversation. Making well reasoned arguments against anyone that has no face is less that totally satisfying and a waste of time. Much like this thread which should now be dead.

  115. Re:Apple.... by DarkEmpath · · Score: 1

    I'm not a fanboi of any particular OS

    I am a fanboi of a particular OS, and as a BSD fanboi I need to ask - what the fuck has Apple done to our rock-solid OS?

  116. Re:Oh man. Nightmare. by zippthorne · · Score: 1

    All you have to do stick umount /path/to/guest/home/dir in the logout script. It automatically disappears in the event of a hard reboot, which is superior behavior to persisting through reboot.

    The set up defines the "default" behavior in the event of unexpected trouble. If everything is working correctly, your logout scripts run fine and it doesn't matter how you set it up.

    --
    Can you be Even More Awesome?!
  117. Re:Guess they never tested that function... by broken_chaos · · Score: 1

    Turns out the one kernel panic since upgrading was due to faulty hardware. One of my new RAM chips was faulty and is in the process of getting replaced.

    As far as the 'average' kernel panics go, one every six weeks isn't quite my normal – but it's not entirely out of the realm of possibility to have one pop up. I did have a significant number (not high, but not extremely low ~1 every month or two) related to the 'safe sleep' (hibernate + suspend) feature in Leopard, and I experienced one of those recently on Snow Leopard (though it was after my initial post, but before I realised the RAM was faulty).

    As far as the application crashes go, the Safari crashes were split between probably-bad-RAM-related and not-RAM-related-at-all, but that's been my experience overall – occasional application crashes do happen.

  118. Re:Guess they never tested that function... by broken_chaos · · Score: 1

    There were a small number of non-PPC applications and a number of plugins that were broken or slightly-buggy after the upgrade. Many more plugins than applications, due to unsupported plugins always getting knocked around by OS upgrades (sometimes even point releases) – the major cause for plugins were the InputManagers removal which I noted. In every case I can think of these plugins simply didn't work (often didn't even try to load) in the new version – not that they broken the system.

    Applications were mostly just a bit buggy (and only a handful that I use), and often a fix was released either on 10.6 release date or a few days later. As two examples, Adium has a minor bug in it's release version that causes some preference windows to behave oddly (fixed in the beta, released before 10.6 release date), and Cyberduck wouldn't run in Snow Leopard (also fixed in the beta, which was released exactly on the 10.6 release date).