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Who Installs the Most Crapware?

Barence writes "PC Pro has done a thorough test of the software bundled by nine of the leading laptop manufacturers to find out who installs the most crapware on their PCs. Manufacturers such as Acer add as much as two minutes to their boot times by stuffing their machines full of bundled software, with own-brand proprietary software being the worst offender. HP's bundled apps, meanwhile, have a memory footprint of more than 1GB. PC Pro has also reviewed three pieces of software which promise to remove rubbish from your PC — with mixed results."

53 of 583 comments (clear)

  1. Lenovo by El+Lobo · · Score: 5, Informative
    As a responsable IT person at my university, I buy a lot of different hardware (laptops, stationary, servers)...

    I ALWAYS format the computer before giving it to the final user, but as a rule I can tell you that any "big" name out there installs a lot of crapware, but the winner is: LENOVO.

    The last Dells I've got have:

    1. Adobe reader
    2. Google toolbar
    3. Google Desktop (!!!! ahhhggg the pain)
    4. Adobe Flash player
    5. Lots of Dell crapware like Support center and so on..

    Lenovo: 1. Adobe reader
    2. MS Office 30 days trial (yes, trials ARE crapware in my book)
    3. McAffee antivirus + Firewall + anything (60 days trial)
    4. Google toolbar
    5. Google Desktop
    6. Google Chrome (AHHHHHHH MORE PAIN)
    7. Adobe flash player
    8. Skype (!!!)
    10. Lots and I mean LOOOOTS of Lenovo panels, gadgets and stuff
    HP 1. Adobe reader
    2. Norton antivirus + Firewall + anything (60 days trial)
    4. Google toolbar
    5. Google Desktop
    6. Lots of gadgets and added HP value"

    On the bright side, Dell always gives you a new brand Windows CD and a CD with drivers so the re-installation is easy.

    Lenovo? They give you a Restore CD that installs the system with all the crap from the beginning.

    Oh well... At lest nobody else (that I know) is installing Abble crapware by default. The day some big name intalls iTunes, QuickTime, Safary or other Abble Supercrap, as default, that's the last day I buy such a brand for us.

    --
    It's time to realise that Abble's products are the biggest abomination these days. Just say NO to the dumb iAbble way!!
    1. Re:Lenovo by Gerafix · · Score: 4, Insightful
      Probably because he spelled "responsible" wrong.

      Oh who am I kidding, it's because he flamed iApple iSoftware or whatever and the mods are furious.

    2. Re:Lenovo by BumbaCLot · · Score: 5, Informative

      I can speak from experience that some of the Thinkpad software is not crap, but actually improves the operating of the computer.

      Under IBM the battery and power scheme setups were a lot better at maintaining battery life. Some of these hardware manufacturers actually know what their hardware does and the best way to manage it!

    3. Re:Lenovo by jellomizer · · Score: 5, Funny

      Adobe Reader, and Adobe FlashPlayer isn't crap where. It makes sure you can actually do things that for some reason windows doesn't do nativly. Such as Read PDF files and open Flash WebSites. Relatively common things.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    4. Re:Lenovo by piojo · · Score: 4, Informative

      When I bought a Lenovo R-series computer with Vista Professional, I didn't notice a lot of crapware that they'd installed. Was it because it was a "professional" computer?

      I installed Linux in a few days, so I might not have noticed everything that was there, but I actually liked some of the stuff they installed--like a driver for my hard drive's accelerometer (that would park the heads if needed) and a driver that let me configure Windows not to overcharge my battery.

      --
      A cat can't teach a dog to bark.
    5. Re:Lenovo by sukotto · · Score: 4, Insightful

      Why the hate for Chrome?

      --
      Come play free flash games on Kongregate!
    6. Re:Lenovo by Captain+Splendid · · Score: 4, Funny

      I take my sense of humor seriously.

      Well, gee, there's your problem!

      --
      Linux, you magnificent bastard, I read the fucking manual!
    7. Re:Lenovo by Afforess · · Score: 5, Funny

      Please, turn in your geek card on the way out.

      Adobe software = Defective by Design. Just ask anyone who has to use CS3 or CS4 for any length of time.

      --
      If our elected representatives no longer represent us, do we still live in a Democracy?
    8. Re:Lenovo by Sillygates · · Score: 4, Informative

      I liked the connection manager on windows XP, too.

      It would let you set up profiles to turn off your firewall on certain networks, start printer sharing, and start file sharing.

      It also let you setup static IP's VPNs, etc on certain networks....

      --
      I fear the Y2038 bug
    9. Re:Lenovo by Duradin · · Score: 4, Funny

      Actually he was flaming Abble products. A very reputable brand, just like Magetbox and Panaphonic.

      Safary and iToons are great programs. I don't know what his problem is.

    10. Re:Lenovo by spinkham · · Score: 4, Insightful

      Or anyone in the security community. MS used to be the industries' vulnerable software whipping boy, but they've cleaned that up to a large degree and outsourced the job to Adobe...

      --
      Blessed are the pessimists, for they have made backups.
    11. Re:Lenovo by Sperbels · · Score: 5, Informative

      It's not crapware in the sense that it's extraneous crap you don't need. But it's crapware in the sense that you don't need to have all those EXEs in memory at startup. Windows is perfectly capable of loading the appropriate items into memory as they are needed.

    12. Re:Lenovo by KillerBob · · Score: 4, Interesting

      Compare the performance of something like FoxIt PDF Reader ( http://www.foxitsoftware.com/pdf/reader/ ) against Adobe Reader, and then tell me with a straight face that Adobe's version is better. And if you leave Windows-land and get to Linux, then there's options like evince which are also significantly better than Adobe's offering.

      And honestly, the only reason that Flash is installed on my computer at all is for YouTube. If I had a choice in the matter, I wouldn't have that load of crap at all... more often than not, it's used for intrusive ads on websites, not anything of actual value. (gawd, I hate surfing at work, where I am in serious hock if I'm caught using anything other than MSIE 6.0... *shudder*)

      --
      If you believe everything you read, you'd better not read. - Japanese proverb
    13. Re:Lenovo by negRo_slim · · Score: 5, Insightful

      No, I'd say iTunes/Quicktime and Acrobat are, in fact, crap.

      --
      On the Oregon Cost born and raised, On the beach is where I spent most of my days
    14. Re:Lenovo by negRo_slim · · Score: 5, Interesting

      So you are saying the GIMP is superior to Photoshop.

      I don't know what he's saying, but I'm saying PSP9 is superior to Photoshop.

      --
      On the Oregon Cost born and raised, On the beach is where I spent most of my days
    15. Re:Lenovo by heptapod · · Score: 4, Informative

      43.5 megabytes for Adobe Reader just to read PDFs while an alternative like Foxit is just 5 megabytes to download, has a smaller footprint with minimal to no bloat. I've never had an issue with the latter and will use it to open PDFs that were unavailable with Adobe's products.

    16. Re:Lenovo by RobDude · · Score: 5, Insightful

      The reason is mostly because the law says they can't.

      Trust me, Microsoft wants nothing more than to bundle it's own version of just about every application you can think of. But, the legal system says they can't. They were declared a monopoly and part of that has limited their ability to include things you want into the OS.

      I'm not 'Pro MS' or 'Pro Linux' or anything, I just don't care. But I do think that it's funny that, essentially, the same people who used to complain that Microsoft is an evil monopoly and is destroying small companies by bundling their own XYZ into the operating system are now the same people who still say MS is an evil monopoly but advocate Linux because it includes far more stuff you'll need than Windows.

      But yeah, it's really not that MS doesn't want it - it's that it's hands are tied. At least, that's been my understanding of it.

    17. Re:Lenovo by DJRumpy · · Score: 4, Informative

      Just in case anyone is actually curious, Apple was the top pick for the lowest memory usage, and it was crapware free. Not much of a surprise. I totally agree with the HP and Sony results. I own laptops from both and they are full to the rim with shovelware.

      From TFA:
      The Verdict: The Crapware Con
      Posted on 29 Oct 2009 at 14:53
      It looks like crapware is here to stay, so what’s the best way to deal with it?
      Over the course of this feature, we’ve uncovered two important facts: first, no big-brand laptop (aside from Apple) is free from crapware, but it’s possible to buy a machine that’s noticeably faster and less cluttered than many of its competitors.

      We also found that several manufacturers were more guilty than others when it came to adding unwanted software – with Acer, Sony and HP being the worst offenders.

      The Acer, for instance, offered an unnecessary Windows Media Center clone and 19 games with only 60 minutes of play, while the Sony VAIO VGN-NS30E/S took more than three minutes to boot. HP’s Pavilion dv6 was little better, with a poor boot time, sluggish performance and flawed applications.
      The Dell and Asus machines both included genuinely useful applications and also offered swift boot times and good performance elsewhere

      Other machines, meanwhile, proved far more palatable, offering the holy grail of decent software that didn’t prove too taxing on hardware. The Dell and Asus machines both included genuinely useful applications and also offered swift boot times and good performance elsewhere.
      Further analysis reveals that, when it comes to performance, it’s the proprietary software that does the most damage. McAfee Security Center, for instance, is present on five of the machines we’ve tested – and their boot times and performance figures spread the gamut from the Dell’s speed to the Sony’s sluggish excess.

      Likewise, Norton products sit on both the quick Asus and slow HP machines, and Roxio Creator is present on the relatively nippy Lenovo as well as the Sony VAIO.

      The three slowest systems on test are those that cram in proprietary software. The Acer was stuffed with games, media applications and other tools, and the HP system contained children’s desktop software, games and HP’s own Total Care Advisor.

      The Sony VAIO, this month’s slowest laptop, boasted a desktop dock, VAIO-branded utilities and the all-encompassing Me & My VAIO media suite.

    18. Re:Lenovo by buswolley · · Score: 5, Funny
      Well if we are doing that, then let me say,

      You know who installs the most crapware?"

      Teenagers.

      --

      A Good Troll is better than a Bad Human.

    19. Re:Lenovo by Brian+Gordon · · Score: 4, Informative

      Foxit is evil with its crapware installer and explorer extensions. It's fat when running too. Try SumatraPDF.

    20. Re:Lenovo by Abreu · · Score: 4, Funny

      He probably has popsi in his refrigerator...

      "Where do these people do their shopping?!"

      --
      No sig for the moment.
    21. Re:Lenovo by RedBear · · Score: 4, Funny

      Why the hell is the parent modded as +5, Funny? I don't think it was meant as a joke and I was going to make the same comment myself.

      Like it or not, most end users in the business world need to be able to open PDF files and use websites that have Flash interfaces, neither of which Windows will do on its own. Installing Acrobat Reader and updating Flash Player to the latest version is one of the main things I do on any office machine I hand out. Sure, they are minor security risks, but I don't understand why anyone would call them crapware, as opposed to all the bizarre manufacturer-specific pop-up control panels and buggy trial security software that is constantly running in the system tray. That's the stuff we're talking about as crapware, not common add-ons like PDF and Flash that are just applications that run when you need them. And like the parent said, PDF and Flash are pretty common things, regardless of anyone's opinions on the need for Flash for any specific purpose.

      The modding of the parent as funny makes absolutely no sense to me.

    22. Re:Lenovo by Runaway1956 · · Score: 4, Informative

      Call me biased - I only work on machines that freinds, family and acquaintances bring me. I believe the summary, and TFA to be pretty much on target. IMHO - if the vendor won't include a clean MS installation disk with your purchase, there's a reason for that. Always insist on that clean installation disk, NOT a recovery disk. Dell, in general, is the cleanest machine to work on, and they don't install tons of crapware. Maybe half a ton, but not tons. There is no introductory software, or free software, or whatever else that is worth bothering with. Whatever it is that you want, you can download it straight from the source, without Lenovo, Compaq, or any of the others deciding what you need.

      Crapware - anything on the system that I didn't specifically ask for and explicitly consent to.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    23. Re:Lenovo by vertinox · · Score: 4, Insightful

      No, I'd say iTunes/Quicktime and Acrobat are, in fact, crap.

      Depends.

      iTunes and Quicktime are crap on Windows as Microsoft Office is crap on OS X.

      Reverse the two and not so bad.

      Of course Acrobat is crap on any OS.

      --
      "I am the king of the Romans, and am superior to rules of grammar!"
      -Sigismund, Holy Roman Emperor (1368-1437)
    24. Re:Lenovo by AmiMoJo · · Score: 5, Informative

      iTunes for Windows is by far the most bloated bit of software I have ever seen. The shear amount of crap it installs in unbeliveable:

              * iTunes itself
              * Quicktime
              * Apple Mobile Device service
              * Bonjour Service
              * iPod Service
              * iTunesHelper startup task
              * QTTask startup task
              * Firefox plugin
              * iPod Classic drivers
              * iPhone drivers
              * Apple Software Update

      Grand Total: 276MB

      Actually, they removed the DNS Resolver service from iTunes 8 (wtf - Windows can already resolve DNS).

      On top of all that, iTunes itself contains half of MacOS. OSX font rendering and associated fonts, graphic rendering elements etc.

      You also have every supported language installed, and support for every Apple device (iPod Classic, iPod Touch, iPhone, AppleTV), network sharing and streaming... The list goes on.

      I could just about forgive all this if there was an alternative, but if you own an iPhone or an iPod Touch there isn't. Apple decided to encrypt the iTunes database and make it impossible for 3rd party software to work with their hardware.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    25. Re:Lenovo by clone53421 · · Score: 4, Informative

      I love PDFs, but not so much Reader. It's more of a necessary evil... although for most purposes I could probably get away with using an alternative PDF viewer.

      I always install a PDF printer (PDFCreator is a nice one, but if you just want something vanilla then CutePDF Writer usually does the job). Then I use it for anything that says "print this page for your records". Digital, indexable copy of whatever it is, arranged by the date I printed it, with no wasted paper or ink.

      Short of PDF, I don't know what else you'd use... XPS? XPS is just as bad as PDF, except it's from Microsoft instead of Adobe. Wait... does that make it as bad, or worse? Nobody uses XPS.

      What I do hate, with a fucking passion, are protected PDFs. Especially since CutePDF tends to crash (prints an error message document) when you try to print a protected PDF through it to remove the protection... this is, in fact, one of the only uses I've ever had for the MS XPS Document Writer (sometimes it'll succeed where CutePDF or PDFCreator fail, then I can reprint the XPS as a PDF).

      --
      Alexander Peter Kristopeit bought his basement from his mommy for one dollar.
    26. Re:Lenovo by flahwho · · Score: 5, Funny

      and boobies become poopies!!!

    27. Re:Lenovo by not-my-real-name · · Score: 5, Funny

      On top of all that, iTunes itself contains half of MacOS. OSX font rendering and associated fonts, graphic rendering elements etc.

      So why is everyone so excited about installing Mac OS X on non-Mac computers? Just install iTunes and you're half way there.

      --
      un-ALTERED reproduction and dissimination of this IMPORTANT information is ENCOURAGED
    28. Re:Lenovo by Hognoxious · · Score: 5, Informative

      You need to know which registry entries to delete. Generally crapware doesn't exactly volunteer that information.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    29. Re:Lenovo by AmiMoJo · · Score: 4, Insightful

      I think it's actually a secret plan to make people think Windows is slow. Look how much faster iTunes runs on MacOS!

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  2. I know who has the least... by Anonymous Coward · · Score: 4, Informative

    Apple.

  3. no wonder people are switching to Mac by postmortem · · Score: 4, Insightful

    Personally, I build my own and install vanilla Windows, but sh** has hit the fan long time ago.

    This plus anti virus software resource hogs makes windows experience horrible on a brand new computer.

    Not a single manufacturer offers option "windows and drivers only".

    In other words, you need 4 core CPU and 2GB of RAM to open internet explorer.

    1. Re:no wonder people are switching to Mac by Machtyn · · Score: 5, Informative

      Dell's business computers can be ordered plain vanilla or without the OS loaded, if you wish. I always recommend their business line, whether the person asking is a business or home user.

  4. Good recent experience with Asus by elrous0 · · Score: 5, Informative

    I bought an Asus EEE netbook a few months back and was surprised to see that Skype was basically the only app that was installed by default. It was otherwise a pretty clean install of XP. Considering the experience I've had with other notebooks in recent years, I was pleasantly surprised. Kudos to them.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
  5. Anonymous Coward by Anonymous Coward · · Score: 4, Interesting

    The crapware installed on thses computers are advertisements. These computers would cost a lot more money if they didn't have all this preinstalled rubbish on the HDD, but I'd much rather take a couple minutes to remove Spore Creature Creator from my new HP than pay the extra money for buying an "ad-free" computer.

    Maybe this is why Macs are so expensive for the same hardware.

    1. Re:Anonymous Coward by revengebomber · · Score: 4, Insightful

      Then why is a Dell Mini 9 (or Vostro A90 is the new branding I think) with Windows XP and (presumably) a bunch of crapware $50 MORE than the one with Ubuntu? Wouldn't they be the same price if the crapware flattened out the windows license?

      --
      09 F9 11 02 9D 74 E3 5B D8 41 56 C5 63 56 88 C0
      45 5F E1 04 22 CA 29 C4 93 3F 95 05 2B 79 2A B2
  6. Re:2 Simple solutions by Anonymous Coward · · Score: 5, Funny

    Why yes, I am an apple fanboy. How did you guess?

    By the way that you pretended to defer to Linux first.

  7. Re:2 Simple solutions by megamerican · · Score: 4, Insightful

    Why yes, I am an apple fanboy. How did you guess?

    You're a self-described bum.

    --
    If you have something that you dont want anyone to know, maybe you shouldnt be doing it in the first place -Eric Schmidt
  8. Even better by MrEricSir · · Score: 5, Funny

    You can remove *all* your crapware just by installing Snow Leopard and logging in as guest!

    --
    There's no -1 for "I don't get it."
    1. Re:Even better by DigitalSorceress · · Score: 5, Informative

      Well played sir, well played.

      I'm not a Mac, I'm not a PC... I own both, and I use Linux and Solaris for servers. I see my computers are tools, but I am not.

      As for the crapware, I tend to agree with TFA: My Macbook Pro had little (though, I'm an amateur photographer so I kind of think of iPhoto as a crapware version of LightRoom and PhotoShop). Dells that I've ordered through Small Business division (both for work and personal) have been free of it. Sony Vaios, HP Pavillions have been kind of loaded with it, and my Samsung netbook really wasn't too bad.

      Wow, I've got way too many computers.

      What.. have... I ... said? That's just the crazy talk right there!

      --

      The Digital Sorceress
  9. PC Decrapifier by flyingfsck · · Score: 4, Informative

    The best one is not mentioned in the crappy article: http://www.pcdecrapifier.com/

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
    1. Re:PC Decrapifier by Ceiynt · · Score: 4, Insightful

      It speaks volumes about the OEM Vendor that people need to download something deCRAPifier, which is quite popular, to make the computer not suck out of the box.

  10. In Store Techs by Ceiynt · · Score: 4, Informative

    Offer a service to REMOVE all that junk for you when you buy it, for almost $100. That's the crazy part.
    We bought my dad a laptop at Circuit City a few years back for Christmas, and the Firedog(sic?) tech was very persistent that we purchase the removal plan from them, as it's hard to do ourselves. I asked him what they do, and he said they take a vanilla Vista install disc and reformat the HDD with it. For $100, no thank you.
    As someone stated in an above thread, it's ads on the computer to lower the cost of it. If you buy off the shelf computers, it may be worth it. And with a laptop/netbook, you have no choice but to buy it off the shelf.

  11. Re:2 Simple solutions by oldspewey · · Score: 5, Insightful

    1. Install Linux and never worry about crapware again.

    I dunno ... I installed Linux and ended up with two desktop environments, three word processors, four web browsers, and a whole bunch of image editors, system utilities, file managers, and other stuff.

    ;-)

    --
    If libertarians are so opposed to effective government, why don't they all move to Somalia?
  12. installed versus auto-start by Neil+Watson · · Score: 5, Insightful

    It's not the installation that bothers me but the assumption by software vendors that their software is so important that it should auto-start.

  13. Recovery DVD by tepples · · Score: 4, Informative

    When you order a computer with OS installation media, do those CD's / DVD's install the crapware as well, or just the basic OS?

    Some of them come with a "recovery" DVD that repartitions the hard drive and ghosts the preinstalled operating system and crapware back on. (In fact, that's how they're set up.)

  14. Re:Apple crapware? by John+Hasler · · Score: 4, Insightful

    > And how exactly does iWork fail to compete with Microsoft Works?

    By not being bug-for-bug identical (and if it was it would be dismissed as "a mere clone"). To these people to "compete" is do exactly the same thing in the same way. They'd claim Ford and Chevrolet don't compete because their cars have gas caps on opposite sides.

    And the fact that there is a vast amount of software available for Linux and the Mac that is not available for Windows is irrelevant to them because they can't imagine anyone ever wanting to run any software not available for Windows.

    --
    Warning: this article may contain humor, sarcasm, parody, and perhaps even irony. Read at your own risk.
  15. Re:Link to the latest crapware cleaner by jim_v2000 · · Score: 4, Insightful

    Ubuntu comes with all kinds of shit that you don't want, but there's no other shit available, so you just use it.

    --
    Don't take life so seriously. No one makes it out alive.
  16. I'll tell you who by snarfies · · Score: 4, Insightful

    Who installs the most crapware?

    My mother does.

    1. Re:I'll tell you who by that+IT+girl · · Score: 5, Funny

      But she needs three different Emoticon Buddy programs, software for a dozen spyware-riddled, kitschy games websites, and four different antivirus trials! And dammit, if you delete them off, she's going to put them right back on as soon as you leave, because what good is this computer thingy without dancing smiley faces in emails??

      *cough* Er, sorry. I'm putting the chainsaw down now.

      --
      10 FILL MUG WITH COFFEE
      20 DRINK COFFEE
      30 GOTO 10
  17. Re:2 Simple solutions by jgtg32a · · Score: 5, Insightful

    Sounds like you opted for the minimal install version

  18. Download Microsoft "autorun" and turn stuff off by Animats · · Score: 4, Informative

    Autorun, by Mark Russinovich at Microsoft, gives you a complete checklist of everything that's started at bootup or login. With checkboxes that turn it off. This is worth running just to see what's in there. You may turn too much off and break something, but you can run Autorun again and turn it back on.

    There's plenty of stuff worth turning off, like those useless programs that keep polling to see if Adobe Acrobat or Sun Java came out with a new version. Some of those programs are too aggressive, too. Adobe's poller seems to try to re-associate PDF files with Acrobat, after I'd changed the ".pdf" association to launch Sumatra PDF.

    It's annoying that even legitimate updaters seldom schedule themselves as periodic tasks, which Windows does well and which have no overhead when they're not running. No, they have to have their own little executable in memory.

  19. Re:Link to the latest crapware cleaner by buchner.johannes · · Score: 4, Funny

    With Gentoo on the other hand, the shit on your system is handpicked ;-)

    --
    NB: The message above might reflect my opinion right now, but not necessarily tomorrow or next year.