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Virgin Promises 100Mbps Connections To UK Homes

registerShift writes "Virgin said it will roll out 100 megabit-per-second broadband connections to homes in the UK. The company said users will experience speeds 'very close' to what's advertised as it plans to deploy cable instead of ADSL used by competitors. 'There is nothing we can't do with our fiber optic cable network, and the upcoming launch of our flagship 100mbps service will give our customers the ultimate broadband experience,' Virgin Media's chief executive officer, Neil Berkett, said. This is just days after the FCC announced aims of 100Mbps by 2020, and companies panned it as unrealistic."

42 of 247 comments (clear)

  1. 100MB? by NCG_Mike · · Score: 2, Insightful

    I can't see why a domestic user needs that speed. I've got virgin cable and the 20MB is plenty for me. Perhaps this has something to do with their Tivo deal and on-demand content?

    1. Re:100MB? by badfish99 · · Score: 3, Funny

      I can't see why a domestic user needs that speed.

      So that you can exceed your download cap in 5 minutes instead of half an hour?

    2. Re:100MB? by khchung · · Score: 2, Funny

      Yeah, 640K got to be enough for everybody!

      --
      Oliver.
    3. Re:100MB? by timmarhy · · Score: 2, Funny

      listen here, i can't see why you are wasting money on a whole 20mb. all i need for my BBS connection is my 2400bps modem. i get pages of text (in colour!) in mere minutes! after all it's all anyone should need - do you think you NEED all that HD streaming video, itunes, web applications, email, pictures......

      --
      If you mod me down, I will become more powerful than you can imagine....
    4. Re:100MB? by Hadlock · · Score: 4, Insightful

      Youtube 1080p videos still require some buffering on my 5mb connection. Did I mention they're compressed 1080p? It's pretty compressed video, but it's still compressed, and only in stereo. And only 30fps. Some of us have screens that support larger than 1080p. Some of us have computers that can handle 1080p at 60, or even 120fps. Imagine if Mozilla couldn't complain about which compression method we use because everyone simply had enough bandwidth to stream uncompressed video.
       
        I, for one, welcome our 1080p+, uncompressed 120fps streaming video lords

      --
      moox. for a new generation.
    5. Re:100MB? by Cimexus · · Score: 4, Interesting

      Personally the reason I'm looking forward to fibre-based networks is not so much the increase in downstream speed (my 24 Mbps ADSL2+ service is great for the moment), but better upstream speed (my 1 Mbps upload rate is becoming increasingly inadequate as the size of data I upload increases, e.g. uploading photos to Flickr which are 6+ MB each).

      ADSL (and to a lesser extent cable) are highly asymmetrical services. You can get symmetrical DSL links (SHDSL for instance), but they tend to have lower aggregate speeds (e.g. 5Mbps/5Mbps) and be very expensive. Fibre gives us the opportunity to have some truly beefy, symmetrical home links, which we'll need as applications become increasingly two-way/interactive.

      Put it this way. I'd rather have a 20/20 Mbps connection than a 100/1 Mbps connection (or even a 1Gbps/1Mbps!). Upload speed is nice!

    6. Re:100MB? by EdZ · · Score: 2, Insightful

      I, for one, welcome our 1080p+, uncompressed 120fps streaming video lords

      24bpp * 1920 * 1080 * 120 = 5,971,968,000 bps
      I'd enjoy a 6 gigabit connection as much as the next geek, but that's faster than some internal connection buses! Heck, until PCI-E v3.0 is ready, that would saturate a 16x slot!

    7. Re:100MB? by coolsnowmen · · Score: 2, Insightful

      video will always be compressed, even if it is non-destructively so. It would irresponsible to implement a system otherwise.

    8. Re:100MB? by somersault · · Score: 3, Insightful

      I don't see the point of mandating that everyone have access that fast when it's fairly obvious that we don't need it right now and there's no reason to think we will anytime soon

      One household with a few "normal" users and a couple of power users could simultaneously have people doing hi def 3D chat, or on demand 3D TV, internet radio in 5.1 or 7.1 (pointless for most pop music but you can get some music in surround sound and in future probably it may become more common as we get more storage space and bandwidth to play with), hosting their own website and games servers with possibly thousands of clients, using bit-torrent, downloading updates, backing up their data to an off-site server, hosting your media collection for streaming to mobile devices when you're out and about etc (why bother to get an iPod with 1TB of storage or have to synchronise your collection on multiple devices when you can stream it all from one main server?).

      So there's plenty of useful stuff that we could be doing right now if we had a better network infrastructure. And If we don't upgrade the infrastructure now, we won't be able to do those things, and neither will we be able to even have the right mindset to design new applications that can make use of the extra bandwidth.. it's a bit of a chicken/egg scenario, and it's great to have some companies pushing forward despite the usual naysayers.

      --
      which is totally what she said
    9. Re:100MB? by Ephemeriis · · Score: 2, Interesting

      Maybe one day we'll need to transfer more data than that, but I don't see the point of mandating that everyone have access that fast when it's fairly obvious that we don't need it right now and there's no reason to think we will anytime soon.

      There's a few problems with that...

      The biggest one is that, apparently, US ISPs just aren't going to roll out upgrades unless they're forced to.

      I keep seeing folks on here talking about their 20 Mbps connections... Other folks have 10 Mbps... The fastest I have available is 5 Mbps. That's it.

      The problem is that the local ISPs have a virtual monopoly. I don't have any real options. I either make do with the 5 Mbps, or I don't have Internet.

      If somebody doesn't mandate upgrades, I won't see anything more than 5 Mbps for years.

      The other problem is that you don't seem to have a grasp of just how much bandwidth a house can use.

      I've got three computers in my house... Plus a pile of consoles and set-top boxes... At any given point in time we might have a movie downloading on the DVR, a couple Pandora streams going, a couple on-line games going, maybe a movie streaming from Netflix, and possibly some vacation photos or movies downloading.

      My kid virtually lives on FaceBook. My wife has a fancy digital camera that takes ginormous pictures. All three of us listen to Pandora. All three of us are gamers.

      It is very easy for us to saturate our 5 Mbps connection.

      100 Mbps seems like it would be more than enough for now... Overkill, perhaps...

      But what if I actually owned an HD TV and wanted to download/stream HD movies? What if I had more than one TV/DVR/set-top box that wanted to download/stream that HD content at once? What if I was trying to use VOIP at the same time?

      --
      "Work is the curse of the drinking classes." -Oscar Wilde
    10. Re:100MB? by petermgreen · · Score: 2, Informative

      Heck, until PCI-E v3.0 is ready, that would saturate a 16x slot!
      No it wouldn't, not by a long way! PCIe 1.0 has a raw bitrate of 2.5Gbps and a data byte rate of 250MBps (that's a capital B for bytes) PER LANE.

      x4 would cover your uncompressed stream with room to spare (though in reality the netwok card carrying it would probablly be x8 since 10 gigabit is right on the theoretical max of 1.0 x4 and it's good to have some slack).

      --
      note: i'm known as plugwash most places but i screwd up registering that here somehow in the past and now can't register
  2. Something has to be done! by kamapuaa · · Score: 3, Insightful

    Widespread fast broadband access is key to a healthy economy and world-leading software industry. Just look at Japan, where...ohh, wait.

    --
    Slashdot: providing anti-social weirdos a soapbox, since 1997.
    1. Re:Something has to be done! by oxide7 · · Score: 2, Insightful

      Japan has fast internet but a number of other political and economic problems that are hindering its growth... as a counter-example -- look at Korea. They are like #1 or #2 in broadband adoption and they are thriving. Samsung overtook HP as the #1 tech company in revenue (multiple times ahead of Sony), Hyundai is one of the only car companies to have US growth last year, and ... They just won Gold in Ice Skating

  3. Abstinence by Anonymous Coward · · Score: 3, Funny

    A 100MBs line will just create more virgins.

  4. Yes but.... by mrsteveman1 · · Score: 4, Funny

    ...what is she going to charge?

  5. Not fibre by tomtomtom · · Score: 2, Insightful

    It really, really, *really* irks me that Virgin's advertising constantly goes on about it being "fibre optic" where ADSL is copper.

    Fact is, Virgin is NOT fibre optic in the sense that their advertising implies - at best and in some areas only, they have fibre to the cabinet. They do not offer fibre to the home anywhere (which ironically BT actually are offering in some new-build areas). BT also has FTTC in some areas already and is rolling this out into more rural areas to improve speeds there.

    1. Re:Not fibre by Cimexus · · Score: 3, Interesting

      I agree that this is a bit misleading. Virgin isn't alone in doing this - it seems to be a common thing for FTTN (fibre to the node) networks everywhere. In my city (Canberra, Australia), there is a company called TransACT (http://www.transact.com.au) that has an extensive network which they also like to advertise as being fibre. But it's only fibre to each distribution box (each servicing 50-100 homes), then a short copper link which they run to the premises. They run VDSL at 52 Mbps over the copper, delivering IPTV, phone and Internet access. So like the Virgin proposal, it's only fibre to the node, not to the home. Some areas are being upgraded to VDSL2 which brings speeds up towards 100 Mbps.

      Not to say that's a bad thing - the short copper runs mean you are guaranteed the advertised speed (unlike ADSL2+, on which you get 'as fast as your line will allow', which can be pretty bad if your copper line is more than 3 or 4 km long). But to contrast their 'fibre' network to 'crappy old DSL' is plainly wrong (especially considering they even use an xDSL technology for the last mile!).

  6. Re:Unrealistic? by bluesatin · · Score: 3, Insightful

    I'm pretty sure Virgin isn't rolling out Fibre-to-the-home, just using their existing cable network, it really irks me that they get to advertise 'Fibre Optic Network' when it's set up pretty much the same as BT Openreach's, just with newer cables to the home.

    If I'm not mistaken, BT Openreach is beating Virgin laying out fibre-to-the-home by presumably a long .. long time:
    http://www.thinkbroadband.com/news/4068-openreach-fibre-to-the-home-coverage-to-double.html

  7. 100MB speed in principle is great. by OpenQL · · Score: 2, Interesting

    The quality of the Virgin brand is not honored by its out of date NTL service infrastructure. It really should be addressed if these services are to be of use to Small business individuals, Research students and the like. A friend of mine who's 20MB connection I share via wireless when I visit him was offline for a whole week, because he was late in paying bill by a couple of days. Having paid the bill, it required two visits by differing engineers and the modem being replaced as they knocked it out. Where is the cost effectiveness in that and in the year 2010. "Pay Bill, switch on", "Don't Pay bill switch off" my suggestion for service slogan. Beware if continuity of service is important to your use of the service.

  8. Re:Unrealistic? by h4rm0ny · · Score: 5, Interesting


    Not only are they deceitful in their advertising (few if any get the advertised speeds), but Virgin are also one of the biggest enemies of fair Internet access in the UK. Witness the CEO of Virgin Media's reported comments that net neutrality is "a load of bollocks" and that Virgin Media are arranging deals with various content providers to deliver their content faster over their competitors.

    Virgin can promise me whatever amount of bandwidth they like (not that they've ever delivered on their advertising from what I hear), I'll never support them and I'll continue to explain to those that ask my advice (I'm one of the go-to technical people for a lot of friends) exactly why I don't like them and suggest competitors.

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
  9. So, how much traffic can they really handle? by oljanx · · Score: 3, Insightful

    I'd like to have a 100mbps connection while downloading games, videos and the occasional large file. Beyond that, I don't really need it. With 100mbps I could pull down a gigabyte in less than a minute and a half. At those rates my household would probably spend less than two hours a month actually utilizing the full bandwidth potential. And between the four of us we're online almost 24/7. I'm assuming Virgin is expecting the same from most of their customers. And as soon as heavy users start stressing their network, you'll see caps imposed.

  10. Availability... by paulhar · · Score: 3, Insightful

    > "There is nothing we can't do with our fibre optic cable network,

    Apart from get it anywhere near approximately 50% of the population, and that is mostly in the very dense urban areas. Sure, wonderful if you live in an area that NTL cabled back in the 90s.

    1. Re:Availability... by bsa3 · · Score: 4, Insightful

      Indeed. Has to have been cabled before all the cable companies merged into Virgin, because they haven't laid a single meter of cable since and never will again.

    2. Re:Availability... by Rogerborg · · Score: 3, Interesting

      Ding. I work in a 90's era business park that can only get crappy ADSL. The NTL/Telewest/Virgin cable runs end just across the road, and they are adamant that they have no plans to extend it. This is business custom they're turning down here, and what's amazing is that their attitude is quite openly "Nope, not interested. Go with BT."

      Given that their residential service is much more expensive than a BT/Sky package, and that their only USP, content on demand, hasn't been meaningfully refreshed in months, I guess they've decided to just turtle up and squeeeeze their existing customer base as much as possible, rather than invest in getting any new custom.

      --
      If you were blocking sigs, you wouldn't have to read this.
  11. Missing words by Rik+Sweeney · · Score: 2, Informative

    Virgin Promises Up To 100Mbps Connections To UK Homes

    What you'll really get is something completely different

  12. Try getting my 20Mbit to run at speed first! by TeamMCS · · Score: 2, Insightful

    Well 100Mbit is all good and well but considering Virgin have some serious traffic shaping going on (4-12 peak time speed cap if you, err, use your connection iirc). It's a shame they don't just release a plan where they WONT cap you (ie you pay us XYZ for 200gig etc)

    1. Re:Try getting my 20Mbit to run at speed first! by Bad+Ad · · Score: 4, Informative

      you dont get traffic shaping on the 50mb package, only 10 and 20.

      http://allyours.virginmedia.com/html/internet/traffic.html

  13. Re:Unrealistic? by evilbessie · · Score: 2, Insightful

    Well it's coax rather than twisted pair cable, so it is a 'better' type of cable the the POTS for this type of data use. But yes 21CN is basically the same, just using the twisted pair as the last mile.

  14. Re:Unrealistic? by TheThiefMaster · · Score: 2, Informative

    I'm on their 10Mb service and getting close to what they advertise. Specifically my cable modem is reporting that it is connected at 10240000 bits/sec.

    I have seen downloads (normally from steam) hit 1.2MB/s.

    Even better, my cable modem's uptime is currently 108 days 18h:11m:16s, my (admittedly custom) router's uptime is 107 days, 12 hours, 12 minutes. I've never seen an ADSL connection stay up that long.

  15. Re:Unrealistic? by matjeh · · Score: 4, Informative

    I must be one of the few, too. I'm on the 50mbit service, and getting 50.1Mbit/s and 8ms ping according to speedtest.net. My 20Mbit service before was faultless, and also my 4Mbit service when I lived 90 miles from here (with NTL, before rebranded Virgin), and also my 2Mbit from my flat before that, and also my original 600kbit service in 2000 - and everyone I know on Virgin (and NTL before) has a similar story. (no I don't work for Virgin, just a happy customer)

  16. Re:Unrealistic? by The+Mgt · · Score: 2, Insightful

    I'm pretty sure Virgin isn't rolling out Fibre-to-the-home, just using their existing cable network

    Correct. I'm always amazed they've got away with advertising like this for so long. It's coax to the house.
    I used them for eight years through the Telewest/NTL merger and the Virgin rebranding while they got steadily worse and worse. I had their 10Mbps/512kbps service which struggled to provide half that most of the time. I suspect they spend more on advertising than they do on infrastructure.
    The awful upload speeds (which they no longer even mention), the afternoon & evening 'subscriber traffic management' (bandwidth throttling) and the Phorm debacle finaly convinced me to dump them for Be DSL with whom I get twice the speed despite being a mile from the exchange.

  17. Re:Unrealistic? by jackharrer · · Score: 2, Informative

    I've seen. Be Internet in London, around Stockwell. My uptime was the same as my Linux server - both shutdown when I forgot to top up electricity after 9 months...

    Yes, it can happen, but most companies don't give a damn about that as most customers don't have a clue.

    --

    "an experienced, industrious, ambitious, and often, quite often, picturesque liar" - Mark Twain
  18. Re:Unrealistic? by Anonymous Coward · · Score: 2, Informative

    my cable modem's uptime is currently 108 days 18h:11m:16s, my (admittedly custom) router's uptime is 107 days, 12 hours, 12 minutes. I've never seen an ADSL connection stay up that long.

    Virgin Media had a wide-area crapout for about 3 hours yesterday; my cable modem didn't reboot at all during that time. Uptime is not an indicator of connection stablilty!

  19. Re:Virgin sucks by Anonymous Coward · · Score: 4, Informative

    on their 24Mbit plan, I would get no higher than about 200Kbytes per second, whereas on Sky I get around 800Kbytes a second on their 16Mbit plan.

    You're talking about ADSL: Virgin offer ADSL in non-cable areas. Of COURSE you don't get the advertised speeds: ADSL is notorious for that. Those of us who live in Virgin Cable areas get much faster connections at the advertised speed: I'm paying for 20Mb and I'm getting 20Mb (& I checked the modem before I wrote that).

    Basically your complaint is "ADSL is shit. I wish I had cable."

  20. C'mon guys this is Virgin your're talking about by Aceticon · · Score: 2

    The stated speed of 100MB/s will only work as long you don't actually use it that often. If you use Bittorrent and/or Youtube/iPlayer too much Virgin will trottle down your connection (they do it alreay with their current 40MB/s fibre offer.

    Oh, and by the way, your connection will be silently censored.

    And let's not forget that Virgin is also a media company: if you, your kids, the neighbour (that managed to hack into your Wireless connection because you used no or easy encryption) or anybody else actually downloads music-tracks/videos/games/apps from some fishy place or other through your connection, expect a call from the appropriate industry's lawyers.

    Last but not least, most Virgin companies have incredibly bad costumer service: even when their products are good, you can't trust them not to overcharge you, auto-renew your contracts against your wishes and/or other fishy practices. Usually they include incredible clausules in their contract designed to make it impossible for you to leave (good luck remembering to cancel your contract at a very specific couple of days in the year before they auto-renew).

  21. Re:Virgin sucks by Tim+C · · Score: 2, Informative

    What I mean by this is, on their 24Mbit plan, I would get no higher than about 200Kbytes per second

    24Mbps is an ADSL speed not a cable one, ADSL is notoriously poor because of BT's shitty telephone wires. Virgin cable broadband offers speeds in whole 10s of Mbps - from memory, 10, 20 or 50 currently. I have the 10Mbps service and get pretty-much exactly that; downloads speeds of 1.1MB/s or higher are the norm for me, not the exception.

  22. Re:Unrealistic? by gazbo · · Score: 3, Interesting

    Same here - I would never accuse them of not delivering exactly what they promised. But try downloading two episodes of something in 720p and then see how close to 10mbps you get afterwards (hint: you're throttled to 2.5). And I'm unsure how exactly they accomplish the throttling, but it seems to me that once the throttling kicks in even extremely low-bandwidth tasks like simple browsing are painfully slow. 2.5mbps should be plenty fast enough, and yet somehow really isn't.

  23. Wrong by Bad+Ad · · Score: 2, Informative

    you dont get traffic shaping on the 50mb package, only 10 and 20. so its unlikely they will shape the 100mb either.

    http://allyours.virginmedia.com/html/internet/traffic.html

  24. Re:Unrealistic? by OolimPhon · · Score: 2, Interesting

    Agreed. It all looks smooth till you go and download that Linux ISO (DVD). The first 3Gb come across at close to the advertised speeds, then you're capped down to 768Kb/s.

    I suspect they do something to the stream, too. I've never managed to d/l an ISO yet where the checksum tallied.

  25. Re:Unrealistic? by OldBus · · Score: 2, Informative
    As the replies to your post show (and I can confirm through my own experience), most people I know who are on Virgin cable DO get very close to the advertised speeds. It is ADSL providers who have problems. That is not to say there aren't problems:
    • They cap heavily at peak times if you start downloading/uploading lots of stuff
    • The fibre comes no where near the home. Virgin don't appear to be making any effort to fix this, even with some old decaying coax in certain parts installed by one of the providers they took over
    • They don't appear to be extending their network at all - and I'm not just referring to rural areas. There can be parts of major urban areas that weren't cabled by the original companies that Virgin acquired, and nothing has been done since
  26. Re:Unrealistic? by Ash+Vince · · Score: 2, Informative

    I know if I contact them, they'll argue that it's my equipment (it's not - nothing has changed on my side of the network for a couple of years now), and they'll never admit to it being their problem...

    You are probably right, but you imply you have not even tried. My advice is to try and contact them letting them know you have a problem.

    They may be able to suggest a fix. It may be some weird conflict between your equipment and theirs so listen to any suggestions they make, try them, and if it does not fix it change it back. All this will cost you is a bit of time. If you do not have time to spare then change to a different supplier and see if everything works perfectly with them instead, just remember that they could be worse and you just locked yourself in to their service for a year.

    I had a similar problem years ago with TalkTalk. They are certainly not the best ISP but they did confirm to me that the problem was at their end, and that they would be upgrading the routing into my local exchange in about 3 months time and that this would fix it. In about 3 months time, the issue was fixed at their end. I could have moved ISP, but it stopped being so urgent when I knew it was only temporary and I was too lazy to put up with the hassle.

    --
    I dont read /. to RTFA, I read /. to offend people in ignorance.
  27. Re:Unrealistic? by petermgreen · · Score: 2, Informative

    and any good torrent client
    Are there any torrent clients that don't do that?!

    BTW a quick tip, sometimes you will see one chunk keep failing. Usually that is because something is messing with the stream so if you see that issue turn on "encryption" (I put encryption in quotes because if you think you have any privicy at all when torrenting you are dangerously ignorant).

    --
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