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Proximity Sensor Presents Latest iPhone 4 Issue

tekgoblin sends news of the latest iPhone 4 glitch being reported in user forums and elsewhere: the phone's proximity sensor seems not to be detecting nearby faces, as it is designed to do, in order to deactivate the screen during a call. The result is often unintended input. "On the iPhone 3GS, the proximity sensor was located to the left of the earpiece speaker. But that space on iPhone 4 is now occupied by the front-facing camera, and the proximity sensor is above the earpiece. What's not clear is whether the iPhone 4 screen's misbehavior is due to the new location of the sensor, or it's because Apple tweaked the sensor's responses in [some] way."

64 of 446 comments (clear)

  1. Next please! by LostCluster · · Score: 4, Insightful

    Add this latest story to the antenna issue, and it's looking like Apple shipped a rotten one. You can't have a big win every time without some risk of losing once in a while. Be glad if you're holding on to an iPhone 3G(s) from last year... you got most of the good features from the new operating system while the new hardware doesn't seem ready for prime time. Give them a year to fix the problems, and we'll wait for the iPhone 4G...

    1. Re:Next please! by nomadic · · Score: 2, Insightful

      The important thing is it looks cool and has the features (but only those) that Stevie thinks we're entitled to.

    2. Re:Next please! by CAIMLAS · · Score: 4, Insightful

      I'm sorry, wait a year?

      If I get a defective product, it means one of two things:
      1) I return it
      2) If there is no way to return it within reasonable time and/or they refuse to repair the defects (significant, if advertised features don't work at all), I file as part of a class action suit

      In what world does a person not do one of the above when spending hundreds of dollars (or more) on a product - particularly a luxury product?

      A year is a significant period of time, particularly in technology. They don't get a year to fix functionality issues (and make them available to the user): they get months of first public outcry. That timeframe is less, if it makes the device close to useless.

      As for "win big every time without some risk of losing once in a while"... what do you think Apple is doing, playing the lottery? No, they're offering the (supposedly) 4th revision to their popular product line. A popular product line does not get "rebuilt" or "redesigned", it gets gradually upgraded. There is no excuse for this - and it was no doubt caused by some idiotic designer. (So much for the misnomer "Apple designs good hardware." Say what? Then why is the hardware made by everyone else, at the same price range and often lower, designed significantly better?)

      I'm not sure what a person is supposed to get when being an Apple customer these days that they can't get elsewhere, better. In the 1990s, it was pretty clear. Now, their desktops are the same architecture, based on the most common non-Windows OS (many variants of which are free), with inflated prices. Their other offerings are supposedly superior in many ways, but only because they're shackled to their worst fault - the Apple App Store.

      How in the world Apple released such a half-baked platform with a supposedly superior OS is beyond me. The superior OS makes sense - the inferior hardware does not. Just confounding. Pretty much everywhere else, the situation is the reverse: good/better hardware, with not-so-great software. Hell, even the various WinMo/Android/etc. makers manage to do that without much issue.

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    3. Re:Next please! by LurkerXXX · · Score: 4, Insightful

      Does Honda tell you you shouldn't hold the steering wheel at 10 and 2 because it doesn't run well that way?

    4. Re:Next please! by linumax · · Score: 4, Insightful

      Be glad if you're holding on to an iPhone 3G(s) from last year... you got most of the good features from the new operating system while the new hardware doesn't seem ready for prime time.

      Cross out 3g from that. My 3g with the measly 128MB of RAM (compared to 256 and 512 on 3GS and iPhone 4 respectively) runs extremely slow after update to iOS4. When noted this on the Apple forums I was told that technology doesn't wait for my old phone and I should upgrade and pay good money if I expect a nice phone. My 3g is less than two years old. In return for this slowdown, the only useful features that I have got are folders and multiple exchange accounts. Nothing else. Apple didn't just fail at design of the new iPhone, but also abandoned previous generations with the iOS upgrade.

    5. Re:Next please! by Nysul · · Score: 4, Insightful

      Every phone model has some problems, if you doubt this head over to the nexus one forums. I don't have any problems with my iphone 4, other than the low volume of the phone in general and that it feels way too fragile and I hope I don't accidentally break it. Heck HTC didn't even ship decent video drivers for the AT&T Tilt (it actually ran slower than previous models), the HD2 has audio/video sync issues, the nexus one/HD2 has a pink camera issue, and I'm sure the Incredible and Droid have their own problems.

    6. Re:Next please! by Osty · · Score: 5, Interesting

      Unfortunately many 3G and 3GS phones have trouble upgrading to iOS 4. They upgrade just fine, but then can no longer connect to the cellular data network and lose visual voicemail and MMS (phone calls and text still work). I'm surprised this story has slipped under the radar so far, since it's impacted a lot more people than the iPhone 4. There's still no official fix other than resetting your phone to factory and not applying previous backups to it ever again, but there are several community fixes of greater or lesser value (some only fix cellular data while leaving MMS and VVM broken, but the correct fix is to delete a specific file from your backup that contains the corrupted APN, reset to factory, and then reapply your modified backup and ignore the error when iTunes complains about not completing the backup).

      Apple really seems to have fucked up this time around.

    7. Re:Next please! by sqrt(2) · · Score: 3, Interesting

      I'm in the same situation. iOS 4 has noticeably slowed down my 3G. My contract won't be up until early 2011, so I don't even have the option of buying an iPhone 4 for less than full retail price ($600 or $700) so I am stuck with a 3G until then. I try to look on the bright side, that when I get the chance to upgrade again I will get the next version after the iPhone 4, which will probably fix all the problems people are having. Until then, I'll suffer through the plain black background and no multitasking.

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    8. Re:Next please! by Darkness404 · · Score: 2, Informative

      Actually, if you are fine with the slowdown apparently there is a way to enable iPhone OS 4 features restricted for the 3Gs on a 3G (see http://lifehacker.com/5574507/how-to-enable-multitasking-and-background-wallpaper-on-your-iphone-3g-and-2nd-gen-ipod-touch ) now I haven't used them so I can't vouch for if they work or not so your results may vary, but if you are looking for a way to enable them while waiting for a new phone, that might be a way. I think on that same site there is a link that tells how to downgrade to 3.X also if you want to go that route.

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    9. Re:Next please! by rjch · · Score: 4, Insightful

      Who cares? It's his product! I wanted an espresso machine mounted in my dashboard, but nooooo, Honda had to have it their way, and only give me options they wanted me to have.

      There is a slight difference. Honda won't stop you mounting an espresso machine in your dashboard after you buy the car. Apple refuses to allow 3rd party addons that it hasn't approved.

    10. Re:Next please! by LynnwoodRooster · · Score: 4, Insightful

      The difference is that Honda will not sue you for mounting an espresso machine to the dashboard, and you don't have to go to a Honda dealer to buy new tires. After you buy it, it's your car, not Honda's. Stevie thinks differently.

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    11. Re:Next please! by Anonymous Coward · · Score: 2, Insightful
      I'm sorry, but you are a troll. A +5 informative troll with the support of the majority, but a troll nonetheless.

      Then why is the hardware made by everyone else, at the same price range and often lower, designed significantly better?

      I've owned many phones over the years, including an iPhone, and this is simply not the case. The iPhone's release raised the bar of phone design and sent everybody scrambling to compete.

      Now, their desktops are the same architecture, based on the most common non-Windows OS (many variants of which are free)...

      I'm starting to wonder if you have any actual experience with any Apple products. If you've used OS X and, say, Ubuntu, you'd know you're comparing apples and oranges. For day-to-day desktop use, they are light-years apart.

      How in the world Apple released such a half-baked platform with a supposedly superior OS is beyond me.

      If all your opinions are as half-baked as this, I'd wager there's a lot that's beyond you.

    12. Re:Next please! by sqrt(2) · · Score: 2, Informative

      I have tried the jailbreak route. Even enabling the features through activating Apple's own implementations (the .plist edit to enable multitasking and wallpaper) left my phone running unacceptably slow, compared to just acceptably slow with non-jailbroken iOS 4. It also killed my battery life, and the funny thing was it wasn't even the multitasking doing it. I tried just enabling the wallpaper and I had a good 30-40% reduction in battery life while using the phone. Standby time seemed to be unaffected.

      --
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    13. Re:Next please! by neight108 · · Score: 2, Informative

      Not sure if its Honda, but there's a debate that 9-3 is safer if the air bag deploys: http://www.smartmotorist.com/driving-guideline/hands-on-the-steering-wheel.html

    14. Re:Next please! by LynnwoodRooster · · Score: 3, Informative

      In pretty much every country that I know of, Honda cannot revoke the warranty on my car if I install an espresso machine, or use Goodyear tires. My engine and suspension are still under warranty as long as I use tires of the correct size...

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    15. Re:Next please! by TyFoN · · Score: 4, Insightful

      The funny is that the policies of a company leaves you with a crippled and slow device and you decides to wait for another version of the product and not switch to a competitor.

    16. Re:Next please! by Nysul · · Score: 2, Informative

      Except the iphone 4 drops less calls than the 3GS. http://www.anandtech.com/show/3794/the-iphone-4-review/2 I have no reception issues with my iphone, and I am not an apple apologist. Yes they should test better, yes they should have added non-conductive coating, yes itunes felches, but in actual use it works better than the 3GS as from the article: "There's no doubt in my mind this iPhone gets the best cellular reception yet, even though measured signal is lower than the 3GS."

    17. Re:Next please! by sammyF70 · · Score: 2, Interesting

      I'm starting to wonder if you have any actual experience with any Apple products. If you've used OS X and, say, Ubuntu, you'd know you're comparing apples and oranges. For day-to-day desktop use, they are light-years apart.

      indeed. Ubuntu is a distribution, not an OS. But if you mean a Linux distro featuring one of the major WMs vs. OSX I will still say you are right. Working with pretty much any halfway sane distro (including my current one which is Arch Linux using Awesome WM) is a pleasure. Working with OSX, for me, was a "why-the-fuck-can't-I-do-that?" horror trip.

      --
      "DRM is like the Ford Pinto: it's a smooth ride, right up the point at which it explodes and ruins your day."-C.Doctorow
    18. Re:Next please! by Dr+Max · · Score: 3, Insightful

      Is any one else sick of people telling them apple reinvented the smartphone industry. They copied the pocket pc phones, and those phones were going to get smaller, sleeker and more functional no matter who else got into the game.

      --
      Rocket Surgeon.
    19. Re:Next please! by garry_g · · Score: 2, Insightful

      You're doing it wrong! FAIL!

      Apple expects each and every one of their customers to wait patiently for a new HW release, then run out (either physically or virtually via the 'net) in time to pick up their new and improved version of the (iPhone|iPod|iPad) as soon as it's availability is announced ... why would any Apple follower even think of using an outdated product, if a new, more perfect version has been released?

      I guess Futurama got it right dead on in Ep3 of the new season ;)

    20. Re:Next please! by beelsebob · · Score: 4, Insightful

      and users are totally capable of installing something and seeing if it works themselves

      The number of people who end up with a shit ton of trojans all over their computers because they wanted some smilies is good evidence that you're talking bollocks.

    21. Re:Next please! by kangsterizer · · Score: 2, Insightful

      Actually, Ubuntu is an operating system and a Linux distribution too. Linux is a kernel, not an operating system.

      The operating system is composed of the kernel and all the applications necessary to run and use the system. (and sometimes -always these days- more additional applications)

      You'll notice Ubuntu is referenced as operating system for that reason (e.g. http://en.wikipedia.org/wiki/Ubuntu_(operating_system) )

    22. Re:Next please! by plastbox · · Score: 2, Interesting

      Neither have I, because I value my freedom to buy and, you know.. own stuff almost as much as I value my hard-earned cash. I will never own an iPhone of any kind. I've used my fathers iPhone 3G a bit though to see what the big fuzz was about and my (subjective, I guess) conclusion is that my HTC Desire far outperforms the iPhone in every possible way relevant to my use (application availability (SNES/NES/GB emulators), connectivity, menu navigation, display quality, touch responsiveness, etc.).

      Also.. why on Earth is Apple still around? I don't mean to be an uninformed ass but "back in the day", Apple computers were something wholly different. Different hardware, different OS, a lot of (specialized) software performed better thus companies doing design and such gladly payed to get the best tool for the job. These days though, an Apple computer is exactly the same as any other desktop computer except I don't control what goes into the fancy plastic casing.

      Compared to building my own computer and stuffing it in a Lian Li case (which, by the way looks far more awesome than anything Apple ever made), what advantage(s) does an Apple computer have?

      Except for the MagSafe. That shit is awesome, even if it's just a new application of an old idea.

    23. Re:Next please! by JohnnyBGod · · Score: 3, Insightful

      Of course you can't avoid hardware becoming obsolete. What you can avoid, however, are companies that actively make your old hardware obsolete.

    24. Re:Next please! by sammyF70 · · Score: 2, Insightful

      Forgot to add : the OS would be GNU/Linux btw :)

      --
      "DRM is like the Ford Pinto: it's a smooth ride, right up the point at which it explodes and ruins your day."-C.Doctorow
    25. Re:Next please! by yabos · · Score: 2, Informative

      I think the RAM is the biggest issue on the 3G. If you plug it into XCode while using it, you can view the console log and apps are getting memory warnings almost non stop. I sometimes can't even listen to the iPod while opening another application and having the iPod quit. I used iOS4 since the first beta and actually beta 1 and 2 were even slower than beta 3 and the final version. Every time the iPhone 3G hits the memory limit, it slows down until it purges things from memory. This is happening a lot more often with iOS4 than it was with 3.x.x

    26. Re:Next please! by Algan · · Score: 2, Interesting

      Unfortunately, the competitors are not up to par. My AT&T contract is set to expire in August and I am seriously considering switching away from Apple's Iphone. My choices as of right now are very few: Moto Droid X, which is not yet available, and is an unknown entity, HTC Evo 4G, with a crippled battery life and crippled network (Sprint); Nexus One, which is nice but 7 months old already and starting to show its age, plus you can only get it with a contract on T-mobile and finally Nokia N900 which is a brick and again, not available with a contract. Droid Incredible and the original Moto Droid are being phased out and have their own issues. Anything else does not even begin to compare.

      I was really hoping that Apple would release another good one, but apparently Iphone 4 is a dud. So unless something better appears on the market in the meanwhile, I think I'll stick with my iphone 3G for now and wait for the next hardware rev.

      --
      If con is the opposite of pro, is Congress the opposite of progress?
    27. Re:Next please! by CharlieMurphy · · Score: 2, Insightful

      I'm not sure how the nexus one is "showing its age", its specs are on par with the iphone.

    28. Re:Next please! by Eunuchswear · · Score: 2, Informative

      It's because they *did* reinvent the smartphone industry.

      Sez you.

      When before the iPhone were large, mobile touchscreens in vogue?

      Sony Ericson p800, p900.

      Which phone before the iPhone had as much social cache?

      "cache"? "cachet" maybe. Do you really think having a particular brand of mobile phone gives you "cachet". How sad.

      Who before the iPhone had an ecosystem as vibrant as the current App Store?

      You've got a buzzing ecosystem? Call rentokil.

      No phone/mobile computing device before the iPhone had "tricorder-like" qualities.

      What?

      Bugger, I've been trolled.

      --
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    29. Re:Next please! by mu51c10rd · · Score: 2, Insightful

      There are more options. Have you seen the Samsung Galaxy S? Also, what is crippled about Sprint's network? My coworkers all use iPhones (except one other Android user), and I have an Android phone. I find Android to be snappier, have more functionality (real multitasking, ability to download non-marketplace apps), and doesn't lock me down to ATT.

    30. Re:Next please! by DaFallus · · Score: 2, Informative
      Exactly. The iPhone 4 is only marginally better, from a technical standpoint, than the Nexus One:

      iPhone 4
      • Processor: 1 GHz
      • Storage: 16 or 32 GB
      • Battery: built in 3.7 V 1420 mAh
      • Memory: 512 MB eDRAM
      • Display: LED backlit IPS LCD, 3.5-inch screen (diagonally), 640-by-960-pixel resolution at 326 ppi, 800:1 contrast ratio
      • Camera: Rear 5 MP, HD video (720p) at 30 fps, 1.75 m size pixels, 5× digital zoom, LED flash; Front VGA 0.3MP SD video (480p) at 30 fps 25.17 s size pixels

      Nexus One

      • Processor: 1 GHz
      • Storage: 512 MB onboard, expandable to 32 GB microSDHC
      • Battery: Removable 1400mAh
      • Memory: 512 MB DRAM
      • Display: 480 x 800 px (PenTile RGBG), 3.7 in (94 mm), 254 ppi, 3:5 aspect ratio, WVGA, 24-bit color AMOLED with 100,000:1 contrast ratio and 1 ms response rate
      • Camera: 5.0 megapixel with video (720 x 480 px at 20 fps or higher), LED flash and auto focus.

      The iPhone 4 came out almost seven months after the Nexus One and is only marginally (technically) better. Either the GP is a troll or they simply have no idea what they're talking about.


      All of the specs used for comparison were taking from each device's Wikipedia article.

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    31. Re:Next please! by AmonTheMetalhead · · Score: 2, Insightful

      1) Fair enough, i found it to be no better then other phones in the same price segment

      2) I suppose i could have formulated that better, inflexible isn't the same as incapable, try defining your own theme for instance, that changes not just the background, but also the fonts & colors used in the UI, unless things have changed with 10.6, your options are very limited, compared to other systems, or heaven forbid, try actually replacing Finder with something else!

      Granted, this won't be an issue for everyone, but i like to have a computer that works the way i want it, instead of a computer that tells me how to work

  2. R&D by girlintraining · · Score: 2, Insightful

    You know, it sounds like most of these problems would have been figured out if people had tested them in the field for a few weeks before sending them to the factory. But Apple's causing people to commit suicide for losing a prototype, aggressive legal action, etc., suggests that they depend on heavy marketing and legal scare tactics rather than good engineering practices to sell a product.

    Soon it will be "Wait until they release the first service pack before you use it," or "Wait until they revise the hardware at least twice before buying it." ... Sigh.

    --
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    1. Re:R&D by AHuxley · · Score: 2, Interesting

      Time for a Dell Streak and root access for all :)

      --
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    2. Re:R&D by CaptDeuce · · Score: 2, Funny

      ...sounds like most of these problems would have been figured out if people had tested them in the field for a few weeks before sending them to the factory

      They tried to test them in the field but that guy forgot his in a bar and, well, you know the rest of the story.

      --
      "Where's my other sock?" - A. Einstein
    3. Re:R&D by Anonymous Coward · · Score: 5, Insightful

      ...suggests that they depend on heavy marketing and legal scare tactics rather than good engineering practices to sell a product.

      Yes, the iPhone, and indeed Apple's entire product line, clearly demonstrates that their engineering is far behind the competition's.

      Let me guess, you don't regularly use an iPhone or an Apple computer or OS X? But you don't want to be left out of the fervent Apple backlash that's taken over /. as of late.

      I had the original iPhone, and it was an exceptional work of engineering. I recently upgraded to the iPhone 4, and it again seems like an excellent work of engineering. I'm only speaking from personal experience, but I haven't had a problem with the antenna or a single dropped call to date. The huge success of the iPhone has placed it under an intense spotlight, and as it's the current "king of the hill," everyone's out to expose its blemishes and blow them out of proportion. As such, these critiques need to be taken with a grain of salt, and given time to see if they represent real issues among users, or anti-Apple fud.

    4. Re:R&D by intheshelter · · Score: 2, Insightful

      Except it's not pretty much all bad news directed at Apple. The mix of news directed at Apple seems to break down into 3 main groups:

      1. Enthusiastic owners of Apple products
      2. Fairly enthusiastic reviews of Apple products by a vast majority of news outlets/reviewers. Each review has a couple of negative points to mention, but overall the reviews are very positive.
      3. A small, but highly vocal cadre of blind Apple haters who froth at the mouth at anything Apple does or releases, citing psuedo-intellectual phrases like "walled garden".

      In reality the news is far more positive, but you just choose to believe the negative because you fall more towards category #3. To say that it's pretty much all bad news is blatantly false.

  3. I've experienced this... very annoying. by PatHMV · · Score: 5, Informative

    The antenna issue hasn't bothered me a bit. But this problem affects me every day. Since I got my iPhone, I haven't had one day where at least one call wasn't accidentally disconnected, muted, or interrupted by touchtones as my ear hit various buttons on the keypad. There are a couple of workarounds (use the earphones, or lock the keyboard), but those take time to establish at the beginning of the call.

    My bet is that this can be fixed with a simple software update, but I really don't see how Apple could possibly not have found this issue in their testing. Some reports I've seen suggest that the problem goes away if you put it in a case of some sort, so maybe Apple only tested it with those silly cases that made it look like a 3G when they sent it out in the wild for testing, and the case kept it from having the problem.

    And it seems to me that they could combine the proximity sensor input with the accelerometer and gyroscope inputs. When you hold the phone within a certain range of angles AND the proximity sensor reads X, then turn off the touchscreen.

    1. Re:I've experienced this... very annoying. by OneThumbWilly · · Score: 2, Interesting

      I noticed when I restored my iPhone4 with the backup data from my 3G that some of the settings were incompatible and causing network and proximity problems. A simple reset of all phone settings fixed it right up.

    2. Re:I've experienced this... very annoying. by The+Yuckinator · · Score: 2, Interesting

      Maybe all of their testers were left-handed?

      But seriously, that would explain why they didn't notice the "holding the phone with the left hand" antenna issue, and given what's said above that means the proximity sensor would be at the bottom of the ear instead of the top when held against the head.

    3. Re:I've experienced this... very annoying. by quickOnTheUptake · · Score: 5, Funny

      My other workaround is just pressing the home key and opening Notes or some other simple, quiet app; that way it doesn't really matter if any keys are pressed.

      And people say Linux isn't ready for mass-consumption.

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  4. So much for Apple's 'flawless' execution by bogaboga · · Score: 4, Insightful

    I think I have had enough of Apple at this point. I can guarantee that I will jump ship to HTC's EVO phone by December this year.

    Now let's wait for the Apple fanboys who will see no wrong on Apple's part.

    1. Re:So much for Apple's 'flawless' execution by onefriedrice · · Score: 2, Funny

      Now let's wait for the Apple fanboys who will see no wrong on Apple's part.

      I don't see anyone saying that. On the contrary, just about every Apple story seems to be full of a ton of anger and vitriol, regardless of what the story is about. Maybe I don't see enough modded-down comments? Regardless, I'm sure that for every emotional fanboy there is at least one irrational hater and 50 million others who could hardly care less.

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  5. Re:iPhone 5 ... by Anonymous Coward · · Score: 5, Funny

    Will Apple offer a free

    lol good one

  6. Users have got it wrong... by bogaboga · · Score: 4, Funny

    ...and here's why: -

    When it come to the iPhone, folks at Apple haven't told us how not to hold it wrong...so let's wait for Steve's instructions.

  7. And mass unjustified mass hysteria spreads... by aussersterne · · Score: 4, Informative

    I now have an iPhone 4. Before that, I was a 3GS user. Before that, Palm Centro, Treo 680, and Treo 650.

    All I can say is that I have absolutely no complaints. Phone gives better audio quality and apparently better signal strength than my 3GS, which also rarely dropped calls and generally had little trouble accessing the 'net even though I live in NYC and supposedly ought not to have even been able to place a call, period.

    I haven't had any issues with the proximity sensor, any issues with signal loss/degredation, etc. No yellow spots, beautiful screen. The device works better than just about any other electronics device (save the 3GS) that I've bought in the last few years. It seems to me that people hold Apple to impossibly high standards compared to other electronics vendors. Few devices or even major computer items (printers, laptops, monitors) I've bought over the last few years have been defect free. Every single one of them has had issues. Many I've exchanged several times trying to get a "good one" (for example, Kensington Expert Mouse with misaligned laser so that motion isn't properly detected, or AOC LCD monitor with control panel buttons that don't register presses).

    People only get into "OMIGODSCANDAL" mode when it's Apple for some reason.

    I'm happy to say that the two Apple devices I've bought (iPhone 3GS and iPhone 4) have satisfied me enough that I'm seriously thinking of getting an iPad (despite previously thinking I wouldn't) and making my next computer a Mac rather than a Thinkpad.

    --
    STOP . AMERICA . NOW
    1. Re:And mass unjustified mass hysteria spreads... by Darkness404 · · Score: 4, Insightful

      People only get into "OMIGODSCANDAL" mode when it's Apple for some reason.

      Because its only Apple who seems to think that their products are flawless. Its only Apple who takes design over practicality. Only Apple would have designed the Apple III the way it was, and it was probably only Apple (well, cheap Chinese counterfeits aside...) who would design a product like the iPhone 4 and then say to your customers you are holding it wrong.

      Its only Apple who thinks that one product can be perfect for everyone, from the serious developer and power user to Joe Six-Pack. Other companies diversify to give each niche their own product at cheap price points.

      Yes, occasionally Apple just -gets- something right, a lot of the ideas from the iPhone were great, the implementation wasn't as good, but the idea of a great browser, captive touch-screen, and multi-touch gestures were a great idea and truly helped make the smartphones of today what they are today. But other times their implementation is just dead wrong and Apple has to "backtrack" from earlier statements to get ahead you know things like there will be no SDK for the iPhone, no copy/paste, no multi-tasking, etc.

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    2. Re:And mass unjustified mass hysteria spreads... by lennier · · Score: 3, Insightful

      Its only Apple who takes design over practicality.

      There was a day when the word 'design' MEANT 'building things that solve practical problems in efficient ways'. You 'designed an engine' or 'designed a computer'. When you said 'design' it meant 'how a thing works'.

      Now it seems to be code for 'putting a thin layer of pretty looks on the top of someone else's actual engineering'. As in 'we need to update our phone's design - red with curved corners is so 2009, don't you think?' With the result that 'design' now seems to be the OPPOSITE of actual design: it doesn't think deeply about the purpose or materials of anything or its place in the world, it doesn't solve practical problems, at the very most it builds user interfaces - but more likely it doesn't even do that, just picks the shade of pixels on the .jpg on the skin on the theme pack.

      Can we please stop torturing the English language and get designers who know how to design things (and not just looks) again?

      --
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    3. Re:And mass unjustified mass hysteria spreads... by kklein · · Score: 4, Insightful

      Its only Apple who thinks that one product can be perfect for everyone, from the serious developer and power user to Joe Six-Pack.

      See, I always read this on Slashdot, and then I read "I love my iPhone" everywhere else. I don't think Apple ever said they were to be all things to all people. They try to be the important things to most people. And that's how they succeed. They find out what people want to do, focus on those features and make them basically perfect and intuitive, and then disable anything that doesn't work right enough of the time or which gets in the way of the important things. I was sick of buying phones with feature lists the length of my arm--none of which worked reliably enough for me to ever really mess with them. With the iPhone, I actually use those things. I use them because they work. Every time.

      Finally, just to put this out there again: I live in Japan; I have had none of the signal/net-speed issues I hear about all over the internet. None. None. Never once a dropped call. It's not the phone; it's the network.

    4. Re:And mass unjustified mass hysteria spreads... by Moridineas · · Score: 2, Interesting

      Again I have to ask, how is different from/better than ? When it comes to phones, I have had the questionable pleasure of using a Nokia N97 for a couple of months. I have also tried an iPhone 3G and a couple of HTC phones. My current phone is the HTC Desire and I must admit, I haven't loved a tech gadget this much since my SNES (hell, I can even play SNES games on it!). The closedness, lack of features and general asshattery of Apple just makes the HTC (with Android) a much more tempting choice, not to mention the immense amount of available apps and the powerful hardware.

      Different from? Well, just try the different phones. They're not the same. You may prefer one, you may prefer another one, I have minimal usage of Android and haven't made a single comparison between the two. Whichever one you like better is the one I would say is better... "lack of features" is pretty much a red herring, iphone too has "immense" (more?) apps, and the general asshattery of Apple in your view a philosophical statement which I don't agree with. If you like the HTC, no problems! Go for it! You may be judging others, but I don't think many people are judging you for your cell phone preferences.

      Now though, an Apple computer is just a very expensive computer you can't really upgrade* in a shiny plastic case. It can run any OS and any software for that OS, as can any (much cheaper) computer I build to spec myself and stuff in a Lian Li case.

      *Well, technically you can but doesn't warranties and such hinder you from doing such things freely?

      No re: warranty. Secondly, you can run any OS on Apple hardware (I think you're confused by the fact that you can't run OSX on any hardware)

      Look, if you're into building computers component by component, Apple is probably not for you (though there is the hackintosh community whichj is very much into those things). I only switched to Apple ~6 years ago and have not looked back. When I was younger I too used to spend hours researching components and building my personal and work computers. I don't do that anymore (at least not often).

      Can't you like your computers and other people (ie, me) like Apples without it being a source of outrage and shock? Not everybody has to walk in lockstop, like the same things, and believe the same things after all!

    5. Re:And mass unjustified mass hysteria spreads... by Moridineas · · Score: 4, Insightful

      So come on, what are the advantages? What is the reason people get so territorial whenever Apple is brought up?

      Why so territorial? If that's true I think it's probably because people who use Apple products tend to really like them. I really like my Macbook Pro laptop! When's the last time you heard someone gush about a Dell laptop? Obviously Apple is a favorite target of people who hate Apple (on eg Slashdot) and so it's not surprising that when people make statements like "The closedness, lack of features and general asshattery of Apple" when it's clear they know virtually nothing about Apple, that Apple users defend products they like.

      Read the power connector frontpage article on slashdot right now. How many people do you see saying "I LOVE my Dell power connector!" or "I would love to see laptop power connectors standardized on my Acer connector, it's great!" None. You see a crap load of people talking about how great Magsafe is though (and it is, it's great!). I think that sums up the situation really well...Apple designs things REALLY well. Apple software and hardware is full of little touches like that. OSX is a nice operating system that also happens to be based on a unix/bsd core, with full commandline, singleuser mode, etc. It's also got a really polished gui. The iPhone is a really polished phone that most people really seem to like.

      Really? You can't run OS X on any hardware, or at least any hardware that can run Windows? I didn't know this and if it's true, it's a huge weakness imposed by Apple to keep people who like OS X buying their hardware. If a Mac can run OS X, Win and Linux, then (barring artificial limitations) a computer containing the exact same hardware can surely do the same.

      Right, Apple limits OSX to only running on Apple hardware. Like I said, there IS a Hackintosh movement which while technically against licensing rules by Apple also seems to be utterly ignored by Apple. I've run 10.4 and 10.5 on generic PC hardware and it works very well. Since the base of OSX is open source, I even recompiled one of my ATA drivers to add support for an unsupported chipset. Not bad.

      The bottomline--Apple designs solid products. Apple designs products that people like. As I said before, you've got the time to spend researching parts and building computers--that's great, and it's fun, but I don't have that time anymore. OSX is -- and of course IMHO -- a far more polished operating system than Windows, the Linuxes, etc. That's why I'm reduced to buying Dell desktops at work and why I choose to use an Apple laptop as my main computer. I think most people who, for instance, try an OSX laptop for a month, understand this.

      I would never go so far as to claim that Apple products are for everybody though...I personally think it's great that there is competition.

    6. Re:And mass unjustified mass hysteria spreads... by LodCrappo · · Score: 2, Insightful

      you used the term "polished" three times. this, and other ambiguous terms like "user experience" seem common in posts extolling the virtues of the Apple. what does "polished" mean? what is the value of such a thing?
      can you provide any specific example of how, for instance, the polish allows you to do X on an Apple product faster/easier/better/? than on an Android phone or Windows desktop?

      --
      -Lod
    7. Re:And mass unjustified mass hysteria spreads... by Moridineas · · Score: 2, Informative

      Between iPhone / Android, no I can't provide any meaningful experience as I've already stated, and I have no strong opinions either way. I can tell you from other comments on slashdot that people say that iPhone is more responsive and smoother scrolling than Android, but I can't vouch for that.

      Between OSX and Windows I can definitely provide some examples.

      In 6 years of using a Mac laptop I have had to download and install *one* driver (for a generic brand USB->Serial dongle). I can't say the same even for Windows7 (and certainly not Vista). Worrying about hardware and driver revisions and all is just not an issue. (see for instance the recent Nvidia driver overheating issue on PC)

      Easy to install programs. You just drag them to the Application folder. No packages, no dependencies, no installers. When you want to uninstall, just delete the program from the Applications folder. Logical and easy to use.

      System maintenance is just about non-existent. Windows has gotten a lot better over the years, but I still find more maintenance tasks on w7 than I've ever had to do in OSX. At my office the OSX computers are pretty much install and forget. Windows computer less so (though again, I like w7 a lot).

      Time Machine -- a builtin backup program that's technically elegant and has an easy to use UI as well. Provides one level of easy backup for people who might not otherwise be backing up.

      Malware/etc is still virtually non-existent for OSX and the security model follows much more closely the Unix model (generally considered a good thing).

      Things like sharing files between computers just works. Have you tried to share files on a home network between two XP computers? Or between an XP computer and a Windows7 computer? It's frequently very aggravating! On Mac it's point and click, whether you have a dhcpd server or are just on a network with 169 addresses.

      Zeroconf/Bonjour is built into the system for things like accessing network printers, file sharing, etc. This is a technologically that for what it does, just works. Windows7 (and probably Vista) made adding network printers a lot easier, but it's still not nearly as easy.

      System Preferences are generally considered to be laid out well and for several revisions easy to search. Windows is now searchable too, but has a confusing plethora of configuration pages.

      Expose (wikipedia it if you don't know what I mean) is another feature that "switchers" have cited to me as a feature of polish.

      Applescript would be another example -- a totally pervasive system of scripting that's built into the entire OS and most 3rd party apps. Most OSX users probably have never heard of it, but for power users it's very powerful.

      A lot of the polish does come from 3rd party apps. For whatever reason, 3rd party OSX developers do seem to stick more to the HIG (more than Apple at times!) and write quality programs.

      And the one point that Apple haters frequently love to deride is the design aspect. Button spacing, HIG issues, etc. Another thing I've personally had multiple converted Apple users mention to me is how much nicer the fonts are. (personal opinion sure) Hardware design--things like the Magsafe. Read the universal laptop power brick thread and see how many people rave about their Dell powerbrick vs their Apple brick.

      Command line tools are topnotch (well duh, a lot of them are bsd or gnu!). But beyond that, there are command line tools to interface with many higher level parts of the OS. I for instance just learned about the "security" command today which is a program which allows you to update / access the password Keychain for use with other command line programs (or whatever else you might need it for)

      Now please note that I'm NOT saying OSX is perfect nor that I like everything about it! It definitely has issues, but you specifically asked for examples of the user experience and "polish." I'm sure you (or others) could (and probably will!) argue about many of these points, but these were just the first off the top of my head.

  8. First gen Apple products by JYD · · Score: 4, Insightful

    Mark me as redundant, but haven't people learned already that first-gen Apple products are suspect to major flaws? (Even though iteration-wise, this is the 4th iteration of the iPhone, of course, realistically this is a Apple product with brand new hardware and design, akin to going from the PPC Powerbooks to the Intel Macbooks).

  9. Does this have anything to do with dropped calls? by cadeon · · Score: 3, Interesting

    I can't help but to think that this bug has more to do with dropped calls than the antenna- Screen doesn't go off, so your face hits "End" ... I can see how people would see that as a drop.

  10. Not just the iPhone by Andy+Smith · · Score: 3, Interesting

    I've got an HTC Desire and it too has a problem with your ear pressing on-screen buttons during calls.

    The screen can also be too sensitive to skin touches. So, for example, when the phone is in my jeans pocket, it responds to the skin of my thigh through the pocket lining. I've had to resort to the "drag your finger in a certain pattern" unlock mode to prevent the phone from making calls while it's in my pocket.

    1. Re:Not just the iPhone by intheshelter · · Score: 2, Interesting

      I guess this is the area that confuses me. Essentially it's the same sort of thing. Phone does something undesirable when user does Action A. Solution: Do not do Action A OR put a case on it. No no one is losing their mind over this situation, but for some reason when Apple does it then it's a sign of the apocalypse and Apple fanboys are in denial, etc. I just wonder why the same standard is not applied to Android phone flaws?

  11. Re:More? by Darkness404 · · Score: 4, Interesting

    Of course Apple is going to be scrutinized more than any other popular company because they limit their models to one or two. For example, lets say I want a Motorola phone with Android, I don't -have- to get a Droid, I can choose to get a Droid, Droid X, Backflip, Cliq, Devour or i1. A flaw that the Backflip has will probably not be shared with the Droid and a problem with the Droid might be addressed on the Droid X. Apple seems to think that their one phone is the phone for everyone and when it is not, people are going to attack them. Motorola isn't saying that all of their phones are for everyone, they make their own niches, someone who needs a high-end phone is not going to get a Cliq but rather get a Droid (X), someone who wants to get a smartphone on a budget also isn't going to buy the Droid X but instead might go for the i1.

    If Apple offered multiple products, they could escape scrutiny because there would be other products to fall back to if one product ended up being terrible and Apple would suffer minimal losses, but since they have a unified phone program, the flaws are much more pronounced.

    --
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  12. Problem with restore from backup? by crossword.bob · · Score: 4, Interesting

    I have seen it written somewhere that the proximity sensor issue affects only those who did a "restore from backup" to transfer their settings from an older phone. I can't verify this beyond stating that, having read this, I activated as a new phone, the transferred settings manually. I have had no proximity sensor problems. Now before I get jumped on for defending Apple, let me just say that, yes, this is a problem, and they should sort it asap. But I figured I'd share a potential workaround in case it helps someone.

    1. Re:Problem with restore from backup? by smasha · · Score: 2, Interesting

      I have seen it written somewhere that the proximity sensor issue affects only those who did a "restore from backup" to transfer their settings from an older phone. I can't verify this beyond stating that, having read this, I activated as a new phone, the transferred settings manually. I have had no proximity sensor problems. Now before I get jumped on for defending Apple, let me just say that, yes, this is a problem, and they should sort it asap. But I figured I'd share a potential workaround in case it helps someone.

      When i upgraded my iPhone 3g 3.1.3 to iOS4 (i did restore settings from previous backup), during calls the sensor would turn my screen off (as expected), but after the call finished, the screen would still be blank and non responsive. Later i restored iOS4 again without using a previous backup and everything worked fine again.

  13. Comment removed by account_deleted · · Score: 3, Funny

    Comment removed based on user account deletion

  14. just reset from settings/general by mikeskup · · Score: 5, Informative

    this seems to be an issue with ios4 (happens on 3gs also) to do with importing from old phone sensor settings on restore...

    after some searching found that

      the fix was to go into settings/general/reset all/ then it recalibrated the sensor....

    have had zero issues since

    --
    locked out of this slashdot account for 10+ years... Im back
  15. Re:Does this have anything to do with dropped call by greyhueofdoubt · · Score: 2, Informative

    I cannot reproduce the signal-loss issue. I am plagued by the proximity sensor issue. And just an FYI- after the phone hangs up, it takes you back to your contacts; if the call is dropped, it tells you "call failed" and gives you a redial button.

    I hear "It's not the sensor it's ATT, lolz!!1" all the time from people who don't use iphones but feel the need to comment on them.

    So let's be clear about this: I can tell the difference between a dropped call and a call that has been ended inadvertently.

    Don't take this as a personal attack, since I'm addressing all of /.

    -b

    --
    No offense, but I've stopped responding to AC's.
  16. This is an iOS 4 problem, not an iPhone 4 problem by Rick+Genter · · Score: 2, Interesting

    I have an iPhone 3G. I updated my iPhone to iOS 4. Now I have the same proximity sensor issue; I was on a conference call the other day and kept hearing a beep before I realized that my face was pressing the "3" on the keypad. I had to hold the phone like Steve does in order to make it stop ;-).

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