Slashdot Mirror
Woman's Nude Pics End Up Online After Call To Tech Support
Tara Fitzgerald couldn't find the nude pictures she planned on sending to her boyfriend, but instead of just taking more, she decided to see if a Dell tech support call could fix her problem. Apparently the tech support guy found them. Unfortunately, he then put them up on a site called "bitchtara."
lol
The bare facts certainly are disturbing. But the naked truth is that Dell's customer service is just obscene. I think that support analyst should be stripped of his position.
So she took the pics and then "lost them"... but the support guy found them in her email. She obviously sent/received them at some point, and how she could just 'forget' they were in her email is hard to fathom. Then she sends the guy who WORKS FOR DELL a laptop? She may be the victim, but boy is she good at it.
Oh, and of course: PICS OR IT DIDNT HAPPEN
Probably that Dell employees would actually respect customer confidentiality. Would it be any different if it had been a confidential business letter or accounts statement?
I hope the employee has been dropped from a very great height by Dell. It doesn't inspire much trust in getting support from them.
Aide-toi, le Ciel t'aidera - Jeanne D'Arc.
Pics still up?
The only way to get action from companies today is to publish a bad PR story.
How sad is that?
That is the real problem, lack of accountability not the fact that it happens, that the only way to get it fixed is to make the company suffer publically.
stupidbitchtara?
http://www.acetonestudio.com
You make a good point. I shudder to think of it's implications and all the stories that nobody hears.
There seems to be a corporate attitude that the "customer" is the enemy attempting to steal profits the company rightly deserves. The support industry is a for profit enterprise and it is run on amazingly narrow margins (hence all the outsourcing). Every ticket, every complaint, and every second of work is a second of profit lost.
Well, the dell employee should be hanged upside down, that said, she certainly lowers the bar for dumb!
its already dumb enough to call tech support to recover your own nude pics, its even dumber she got convinced to send a laptop to the guy to help her with her nakedness problem., that's be-yond ridiculous.
also, props to mark72005 below, nicely worded.
If you look like your passport photo, you're too ill to travel. - Will Kommen
Costs a lot less to live in India.
Less than a western minimum wage doesn't mean it is a bad rate in India. Doesn't mean he was being taken advantage of.
If true, someone at Dell could end up having a friendly conversation with someone from the FBI.
If it was only exposure of private data (pictures) then Dell may have gotten away with a just a civil resolution. If it is true that the tech extorted a laptop, then it becomes a criminal case. People can go to jail.
This could become quite costly to Dell in terms of goodwill if proven that someone representing them extorted material goods from one of their own customers.
No sig. Move along - nothing to see here.
Yea I have to agree, the first thing I though was that this lady planned this to get $ out of a settlement. In the article the lady says that she trusted the tech and felt that he had her best interest in mind. Really!!! You trust some random guy from India that you have never met. It all just seems fishy to me.
Wow, you must have had a bad Dell experience to get so fired up you can't even type straight.
APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
I bet a Dell laptop is the equivalent of an excellent severance package.
Pics or it didn't happen.
https://www.eff.org/https-everywhere
is it just me or does she sound waaaay naive
LoB
"Anyone who stands out in the middle of a road looks like roadkill to me." --Linus
Dell's attorney's have assured Tara she is their 'true friend', and will help her resolve this if she will send them a new Dell laptop.
It's supposed to be completely automatic, but actually you have to press this button.
The fact that he's a Dell Employee is irrelevant (though no doubt the company will get sued, too). This is a simple case of theft and harassment. Jail for the perp, leave his boss alone.
Next!
Not only "trust some random guy from India", but "trust some random guy from India who has already posted your private data to the net". What does it take to have her _not_ trust someone?
They still haven't fixed his keyboard?
From the video: "I trusted him because he was a Dell technician"
Using my amazing powers of deduction, I have found this to be the root cause of the trouble.
-1 disagree is not a modifier for a reason. -1 troll, flaimbait, redundant, overrated are NOT acceptable substitutes.
And it took me forever to get my pics off of fathairybasementdwellers.com
SJW: Someone who has run out of real oppression, and has to fake it.
Except, that is a shitty way to live. So we invented criminal punishments to deal with asshats.
Throw the tech in jail.
Your ad here. Ask me how!
People in Indonesia line up for MILES to get a US Outsourced job like this. They get paid roughly similar to what a DOCTOR in these places makes. They can live VERY nice, middle-class lives with the money they're making.
Maybe you should do a quick study on the Cost of Living in these countries before you start spouting off how Dell (or any other company) is "taking advantage" of workers in other countries.
So if you want to take-down a company, all you need to do is get yourself and a few hundred friends to star war-dialing the company, so they will waste precious time (and money) answering the bogus calls at the Service Center
"I disapprove of what you say, but I will defend to the death your right to say it." - historian Evelyn Beatrice Hall
Sure, but criminal punishment may not be any sort of consolation... one's privacy has still been compromised and putting the jerk behind bars who broke that doesn't change what happened.
File under 'M' for 'Manic ranting'
I'd bet this is actually a case of jealousy.
My take is that she got jealous that her indian boyfriend fell in love with that blondie, then made all this crap up. Why? You can see a chat window where she was clearly talking to someone she had some sort of love (or at least close) relationship with. "I'm worried about you"? Is that something you'd tell a company's representative "helping" you with a tech problem?
So she got mad that he fell in love with someone else after "making" her send him a laptop, and made all this up.
Fail, that picture is now seriously outclassed by the articles.
Blank until
How do we know Dell is responsible? Couldn't her boyfriend have uploaded them? Couldn't her machine be infected with something that exposed the pictures?
How may rupees is a gallon of eye bleach these days?
If Slashdot were chemistry it would look like this:Cadaverine
I hope the employee has been dropped from a very great height by Dell. It doesn't inspire much trust in getting support from them.
According to the article after a year of repeated complaints Dell have yet to even respond, so she turned to the media and still Dell have yet to respond.
exelent ! they will need to fix mine now though ;)
Just as Penthouse sells somewhat better than the Budget of the United States Government, I presume naked pictures of women have more mass appeal than naked pictures of companies' operational and financial information.
As is so often the case with security, the difference lies in the threat model.
Agreed.
I don't know — beyond terminating the offending parties with prejudice, I'm not sure there's much "garden variety" (i.e., those who do not specialize in providing support to clients with stringent security requirements) vendors can be expected to do — SCIF-calibre security doesn't come cheap. Where possible, for good measure, I tend to wipe systems before sending them off for repair, and I've never had a problem. The probability of the CIA, say, sending its laptops to Dell for repair/exchange is effectively nil, regardless of any security restrictions Dell imposes; much the same applies to any sensible organization with truly critical confidentiality requirements. "Extreme security" is hard and expensive, so it can't, and shouldn't, be provided "just because."
The idea, roughly, is this: if your information is so confidential that you need to worry about support organization security procedures, you better be prepared to support yourself, or obtain alternative support from vendors specializing in this sort of thing, because "the masses" aren't willing to pay the price of good security (and rightly so).
Note that photo processors were compromising, ahem, compromising pictures long before the advent of the personal computer; that one should apply common sense and discretion under these circumstances is hardly new; that the parties involved often fail to do so is hardly surprising. The good news is that creators of amateur erotica need no longer invest in a darkroom when "playing it safe" with this sort of thing.
In no way is this a typical case. This is a company that adverstises its 'pride in customer support' when after a year of complaints, Dell has even to respond to the victim.
Though I am surprised to see so many Dell fanboys (Dellboys?) queueing up to mock a typical computer user who has at most basic computer skills. Lets face it only people with basic computer skills would probably even buy a Dell to begin with.
No I'm not. Look at that video of her...
Wise men say, "Forgiveness is divine, but never pay full price for late pizza."
M maybe, but even looking at the video still of her at the desk there's nothing ILF about that.
...get yourself and a few hundred friends to star war-dialing the company...
For those not familiar with the practice, that's when you call someone and make wookie noises into the phone.
"Convictions are more dangerous enemies of truth than lies."
Stop reading all those 80's text files on that commodore 64 there buddy, or I'll blow 2600 hz on you.
music lover since 1969
But there's nothing one could do about her exposure after the tech submitted the pics.
Well, except maybe not post the story on some of the most read sites of the internet.
Someone calls the Dell hardware tech support to find the nude pictures of herself she can't locate on her own computer and you are telling us we shouldn't be mocking her?
And for the record, I am not a Dell fanboy, but we buy almost exclusively Dell where I work and their business tech support is top notch. I talk to real live Americans every time I call, and they never hassle me about anything. Say what you want about their "home computer" tech support, but their corporate support is very good.
"But this one goes to 11!"
He stole her nude pics during a webex session, got her to send him a laptop in the mail, and then set up a website domain calling her - SPECIFICALLY - a bitch.
Mel Gibson has a new hero.
The "watch video" button has never been less appealing...
"Romantic conversations
...
...
Following the initial technical call, conversations between Fitzgerald and Shaikh quickly turned personal. Fitzgerald admitted being flattered by the attention from the Indian support tech, whose MySpace page identifies him as being 24 years old. "He's very charming and he knew exactly what to say. It warmed my heart," she said.
Fitzgerald shared a number of personal e-mails Shaikh sent her from his Hotmail account shortly after their first conversation, including the following message dated Jan. 11, 2009:
"There are no words to express how I feel about you. I constantly search for the words, and they all seem less than I truly feel. You are my life, my heart, and my soul. You are my best friend. You are my one true love. I still remember the day we first met. I knew that you were the one I was meant to be with forever."
On Valentine's Day 2009, Fitzgerald said Shaikh told her he had fallen in love with a 22-year-old woman in Tennessee who had also called Dell technical support.
Fitzgerald later discovered two mysterious purchases on Feb. 17 totalling $802 charged to her Dell Preferred credit card. She called Dell and was told the charges were for a computer system and router shipped to a woman in Waynesboro, Tennessee."
(Outsourcing nightmare: Sacramento woman describes Dell tech support abuse (watch video report), RGJ.com, July 29, 2010)
This is a simple case of theft and harassment. Jail for the perp,
RTFA. It may not be that simple. The guy works for a call center in India, not Dell in Texas.
If you want news from today, you have to come back tomorrow.
When I first read the name I thought that maybe the British actress of the same name, notorious for (tasteful) nude scenes in 1990s films. Obviously not.
So, maybe this is all made up and the woman's real name isn't Tara Fitzgerald at all?
Agrajag: "Oh no, not again!"
And for the record, I am not a Dell fanboy, but we buy almost exclusively Dell where I work and their business tech support is top notch. I talk to real live Americans every time I call, and they never hassle me about anything.
And now allow me to quote from the wiki page about Dell.
In May 2008, the New York Supreme Court ruled that Dell and Dell Financial Services "engaged in fraud, false advertising, deceptive business practices, and abusive debt collection practices". The relevant lawsuit aimed primarily to highlight and seek restitution for a lack of technical support given to customers by Dell. The court plans to hold further proceedings to determine how much money Dell has to pay out to customers and how much profit Dell made unlawfully, in New York.
In light of the worrying news article and evidence that the company itself is involved all these dubious practices and not just their outsourced staff, it makes me wonder how many other things like this have happened that we have not heard about, perhaps partly keeping quiet in fear of being mocked all over the web by Dell fanboys.
She is a pay-cam-whore. www(dot)ashcams(dot)com/profile/taritabonita
Sounds like a scam to 1) avoid paying her Dell bill 2) get more traffic.
I would agree with most of what you said...Except...
Just as there is little the company could do to stop this, they also have to expect to pay for the damage done. That is the price of doing business. Being liable for damages and being bad are not the same thing.
If one of the trees in my yard falls over in a storm and crushes my neighbors car, I am liable for paying for it. I am not a bad man because of it.
This woman called Dell. She did not look up this perticular tech person and seek his help. She called Dell. Dell answered the phone. They used this tech as their agent, but the company responded. The woman did not have a business arrangement with the tech. She had one with Dell. Is Dell evil for hiring this guy? Not likely. Are they responsible for the actions of their agent. Yes.
telcos used women as operators.
comment first, facts later. http://chem.tufts.edu/AnswersInScience/RelativityofWrong.htm
Yes, and the Geek Squad is provably safe with customer files.
There's never been reports of them keeping and trading customer images.
Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
the jerk behind bars who broke that doesn't change what happened.
True, but it sure is sweet vindication.
Qxe4
I find this story hilarious. I'll never get tired of laughing at people being stupid. Unfortunately society has made it OK to be stupid about computers. The words "I'm not computer savvy" have become like fingernails on a chalk board to me. This woman didn't NEED to be computer savvy, she just needed to not be a complete maroon. The part about a stolen credit card... alright, I'll agree that was messed up and illegal. But the pictures, and sending a laptop... No excuse. Why do we as a society allow people to use their computer ineptitude as an excuse for being taken advantage of, or not getting work done, or damaging company property? It has become acceptable, and this is wrong.
... Tara Fitzgerald.
"Stupid is as stupid does."
I've abandoned my search for truth; now I'm just looking for some useful delusions.
If you think that home tech support and corporate tech support are both run from the same service center in India, you are sorely mistaken. I have called their tech support directly in Texas many times before. The reason we buy Dell is the average discount due to the volume we buy, is around $400 per system. Nothing dumb about that.
Seeing as Dell is so bad, who would you recommend?
"But this one goes to 11!"
- That Dell tech would go to the bother and expense of creating a whole website called "bitchtara.com" and domain to post incriminating photos of some random person who happened to call them, in the hopes that they would extort out of her, of all things, a DELL laptop...
- That the woman e-mailed them to her BF or whoever, and the photos made the rounds to someone who dislikes her (heck maybe her ex BF himself, and THEY set up the website.called "bitchtara.com", an obviously personal name, to try to get back at her for some reason.
I vote for #2. This is painfully obviously much ado about nothing and if I was Dell I would be very pissed.
Again their "home user" tech support and "corporate" tech support are worlds apart. I have no doubt their home support sucks - thankfully I don't ever use it seeing all my Dell purchases have been for work. I don't think Dell is the greatest, it is just my real world experience is much different from some of the stories I have read. Of the 4 major computer manufacturers we do business with at my job, Dell by far has the best business tech support out of any of them.
"But this one goes to 11!"
Man exploits flaw in system, acts like an asshole! Film at eleven.
Link Please
Nobody is this stupid. This is the internet version of calling up the beer company saying you found a dead mouse in a bottle of their product and please send one million dollars to ease the mental anguish.
Also, dude looks like a lady.
She was trying to delete the pictures from an email that she had already sent to her boyfriend. I wonder if they are still dating, or if he just posted them in a drunken stupor one night. Dell was not the only one with access to the pictures and there will be little way to trace where the posting came from.
What does it take to have her _not_ trust someone?
Apparently, she didn't trust her own boyfriend. The Indian guy was telling her that her own boyfriend was the one who must have posted those pictures online. So apparently, that's all it takes for her, a random Indian guy from India telling her that her boyfriend is a creep.
And she sent the laptop?
Sad. She should have called the police. And the police should have called Dell.
Me? Sure, I would send a laptop. What the heck. Does India charge customs fees for incoming gifts?
deleting the extra space after periods so i can stay relevant, yeah.
The idea I was getting at is to not let it happen in the first place. While I will not ever treat anybody with any less than the same respect I would wish to be treated, I do not *expect* that level of respect from anybody I do not already personally know and have since come to trust. Call me a cynic, but when I have confidential data on a computer, it would be erased before I *EVER* gave somebody I did not so personally know permission to use my computer with the capability of accessing that data.
File under 'M' for 'Manic ranting'
Dell is responsible for his actions he takes as an agent for Dell, such as stealing her pics. At some point the two developed a personal relationship that did not include Dell. Communications between the two that did not take part on company time or as part of his official duties are probably not Dell's problem.
Take your car analogy, the storm blows the tree over and it hits your neighbors car, likely your liability. Your neighbor than starts to date the tree online, buys it a computer and gives it her credit card number which it uses to buy gifts for its other lady friends. Likely not your liability.
Morpheus, God of Dreams.
If one of the trees in my yard falls over in a storm and crushes my neighbors car, I am liable for paying for it.
Speaking from experience, chances are very high that you would not be liable for an act of God.
Agreed.
Surprise butt-sex?
Actually you are not. Their homeowners policy will cover the damage. Same as if it hit their house.
The reason we subjugate ourselves to law is to better procure justice. If law does not accomplish this purpose then it m
Their homeowner insurance company will then contact YOUR homeowner insurance company to collect. Same as if it hit their house.
And how much are they paid? Not much, if anything, above minimum wage I imagine.
Anything else.
If an IT department needs to be calling Dell/HP/IBM/anybody's tech support, they're understaffed/under trained. in such a case, why do you even have an internal tech department?
if you bought in real volume, you'd be getting better deals than Dell does. though without knowing the size of your company, all this is just me sounding like an over zealous idiot. carry on!
A person isn't a dangerous object, unless you know he's got prior history of being dangerous.
The embarassment and the cost of replacing the employee is enough to induce any rational company to improve its processes so that employees are encouraged not to be dicks. (You may now whine that you don't believe Dell is rational.)
Thinking that Dell condones this or was in any way negligent about it is ludicrous. It's like thinking Dell would condone an employee who steals food from the cafeteria or who punches co-workers in the parking lot or who urinates into computer boxes before they're shipped. Nor would Dell be liable for those things.
At a certain point, an employees' actions are independent of Dell's sphere of control, and are not the company's fault.
That depends. Any place where support is a cost center, yeah, expect to get screwed. Deal with a company that you actually pay for support (whether or not you also buy hardware/software from them) and you get a little leverage. If you are a business, pay someone for a support contract. It's worth it.
-1 raving lunatic; +6 subGenius... Things even out...
Some people are just too stupid to be allowed around computers.
"Love is a familiar; Love is a devil: there is no evil angel but Love." --William Shakespeare ('Love's Labors Lost')
That means NOTHING. Indians have the southern twang down to a tee. They use it to make fun of you all the time. Don't you ever watch the comedians on TV? It's like when I go to the states and everyone assumes I'm a local because I pick up the local accent in a few hours. I even stop saying "eh!". Now a Bronx accent ... that's harder. but Texas, aw shucks ...
And with VoIP, your local call can easily be half a world away and you wouldn't know it.
If an IT department needs to be calling Dell/HP/IBM/anybody's tech support, they're understaffed/under trained.
So, instead of making a call to the support center and wasting an hour or two to discover the cause of those strange glitches in a new model of computer your company purchased by the dozens, your ideal IT department would start by investigating the issue from scratch and wasting 10s of man hours to discover the cause of the issue , eh? Makes perfect sense. Not.
in such a case, why do you even have an internal tech department?
Because quite often the support center doesn't have a clue. Perhaps the relevant information is somewhere in their technical dept, but no mater what you do, you can't contact 'the right guy' who knows the answers. Perhaps it's that your computers are the only ones that suffer the issue, due to your company using non-standard software or hardware. Perhaps the issue is extremely difficult to pinpoint, or extremely difficult to explain. In those cases the two or three hours the IT dept spends calling support are not lost, they're just part of the time needed to investigate and fix the problem.
Hardware tech support. Like when a component dies. It happens.
I work at a university with a faculty/staff of about 40,000. We probably buy as a whole 8,000 or so Dell systems a year.
"But this one goes to 11!"
Please take your tinfoil hat off, or at least loosen it a bit.
"But this one goes to 11!"
My 0.02 €
No tinfoil hat involved. You cannot tell a person's race or cultural background or where they live by how they sound over the phone, and anyone who believes otherwise is living in the past.
Just like you cannot tell where a person is calling from based on the area code. Those days are LONG gone.
Personally, I think she deserved it for dancing like this. (incidentally, this link is a cache of the original bitchtara.com website)
If you agree, then mod me up. And if you disagree... well, I'm pretty sure you'll agree.
How many more years will slashdot have an off-by-one error on your Score in your profile?
He may be at fault and needs to be punished but he did do it doing his job so the company is responsible too.
1. If you're too stupid to do remove "sensitive" data from your computer & then do a secure erase on the empty disk space before giving it to someone else, that's your problem.
2. If you have naked pictures of yourself on your computer then it's for one of three reasons:
a) You're an attention seeker just waiting for someone to find them & post them publicly anyway,
b) You're planning to make money by selling them, in which case you probably need to get yourself on a training course to get a proper job or get some porno company to do the distribution for you
c) You've set up a deliberate honey-trap to make money from precisely this kind of thing happening.
3. Perhaps if companies didn't have dollar/pound signs in their eyes over outsourcing, they'd vet their employees better & hire people with some honesty & credibility. I fix the PCs of friends & relatives all the time, I know that if I trawled their hard drives I could find stuff they wouldn't want me to see, so I just don't do it.
4. In this woman's case, I don't think she need worry too much as I understand the market for granny porn is very small anyway.
Gentoo Linux - another day, another USE flag.
...because if she "watched him remove pictures via email" then 4 seconds of holding down the laptop's power button would have stopped him in his tracks.
Gentoo Linux - another day, another USE flag.
Surely he didn't create a site dedicated to exposing her photos - he just placed on on the web so she could easily access them in the future and save more expensive phone calls to tech support firms! I like the quotes from the 'webchats' - the video indicates it was via web cam but who is able to quote word for word what is said on a web cam chat?! If it was a type conversation, there will be logs I would think.
Around $10 - 13 / hr is / was typical for the in-store, line-level techs (the admins make less, sometimes a lot less).
Supervisors and in-home techs will usually make $15 - $17ish / hr.
The cap for their pay grade is / was $20 or $21 IIRC. But in practice, BBY is more likely to promote someone to management than pay them more than $17 or $18 in Geek Squad.
This info is a few years old (when minimum wage was in the $5 / hr range). I wouldn't be surprised if the figures were all about $1 higher now, but I don't know for sure.
So to answer your question: It is much better than minimum wage, though not nearly what a competent tech can make working in IT for a company, government or school.
Even if the pay's the same in your area, it's tough to imagine much of a worse IT job than Geek Squad. A typical store will have 6 - 20 techs. Murphy's law makes sure that when something goes wrong, it will never be the person responsible for it that has to explain it to an angry customer.
The end result is that BBY doesn't get to pick the top talent from the labor pool. Those who are smarter / more professional / more ethical / etc will of course look elsewhere.
I'm in no way saying that there aren't good people in Geek Squad, but there are a lot of folks that aren't because BBY doesn't pay enough to be picky.
Touch everywhere, even when inappropriate.
here you go: http://www.reddit.com/r/WTF/comments/cv888/womans_nudie_pics_are_stolen_from_her_computer_as/?sort=top
If I have nothing to hide, you have no reason to search me
Reddit already did all that and more.
If I have nothing to hide, you have no reason to search me
Thanks :)
Well, the dell employee should be hanged upside down, that said, she certainly lowers the bar for dumb!
Yeah, but if you read all of the stories the "wtf" and "god your dumb" factor dissolves.
She began chatting with this guy due to tech support complaints. Then she started dating him online. She's still dating him now in fact, as they're still connected on facebook.
Claiming she talked to tech support about naked pictures (since he has them) and claiming the laptop had to do with resolving the naked pictures problem (since she sent that) is dissembling. She sent the laptop before the website went up.
Fact is she had a turbulent online affair. She probably got jerked around, but it didn't apparently have a thing to do with Dell: that's just how they met. Now she's running to the media (not the authorities) because she's pissed and she can paint this as a "tech support nightmare" "evil outsourcing" scenario and reap notoriety.
People willing to trade their freedom of expression for temporary entertainment deserve neither and will lose both.
He may be at fault and needs to be punished but he did do it doing his job so the company is responsible too.
[ Citation Needed ]
The video blurs the case and parrots her side of the story, but nowhere has it been demonstrated that the things this guy did were in any way related to his job. Even the video shows them chatting outside of Dell's support system. I saw Facebook and AIM on there.
And have you ever used a corporate tech support system? There is no way to get connected to the same tech when you go in through the front door, they assign you a new one. That's specifically to prevent these kinds of scenarios from being possible within the system. If she's been filing complaints for over a year that this guy has ripped off her nude pics, then why does she keep connecting to him and overnighting him hardware?
The linked video claims messages from "just last week" show him saying "you're a really good friend, Tara". Does that fit into a yearlong protracted tech support, supervisor invoking battle, or an off-duty chummy chum relationship gone sour?
Anyway, the company can't be legally punished needed or not until she takes this to the authorities instead of the media. Unfortunately, the authorities won't just parrot her sensational restacking of facts like the media does.
In other news, Bubble Boy was a hoax.
People willing to trade their freedom of expression for temporary entertainment deserve neither and will lose both.
Of course if it didn't actually happen or didn't happen on the job then that is a different story. However if it happened at work then of course Dell has to take some responsibility. The logic that they can't be held responsible for things that happen on their facilities is retarded. By that logic no business can ever do wrong because it's an employee, not the business, that actually does something wrong.
Since dell either doesn't seem to care or has decided not to act (because its cheaper), I have a suggestion. STOP BUYING DELL PRODUCTS! if enough people do this, it will get their attention in a way they can't avoid.
Understanding is much like a 3-edged-sword. in this: there are always 2 sides and the truth.
Not sure why my comment was modded as troll or flamebait. Long story short parents tree fell on a friends car; homeowners insurance wouldn't cover an "act of God" and a judge didn't find my parents liable. They ended up settling partial out of good faith.
huh, that's interesting, ill need to re-watch the video (didnt read, just watched), pardon my english, i was sure i had understood she (the victim) sent the laptop to the techie who himself sent it to some dudette he was dating online.
If you look like your passport photo, you're too ill to travel. - Will Kommen