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Hotel Tracks Towels With RFID Chips

nonprofiteer writes "An unnamed hotel is now putting RFID tags in their towels: 'The Honolulu hotel (the hotels have asked to remain anonymous, just to keep you guessing) says it was taking a bath to the tune of 4,000 pool towels per month, a number that it has reduced to just 750 (a savings of $16,000 per month). And that's just at the pool.' It's unclear what they do if the towel flies to the Midwest."

26 of 173 comments (clear)

  1. RFID chips in laundry by Pneathery · · Score: 4, Interesting

    My Uncle, and his family own a dry cleaning business in north Carolina and they have been doing this for years. It has caused the dry cleaners to make more money, as well as their clients. Plus as everything comes into the plant, it gets sorted so easily. You can run a cart through a scanner, and the computer reads everything in the cart, telling it where to go, and it is tracked from start to finish. The best part is, the cleaners and their customers make the agreements on the items that are supposed to be cleaned, not the actual pieces being cleaned, so they can tell the hospital who didn't turn in their shirts that week, yet collect for cleaning them. It is the future of dry cleaners.

    1. Re:RFID chips in laundry by CohibaVancouver · · Score: 2

      used the fucking RFID to track your unsuspecting customers

      Do any of you tinfoil-hat wearing anti-RFID ranters know anything about the technology? The cheap passive RFID tags that are used in applications like this have a very short read range, and can only be red if they're excited by an appropriate field. THE MAN isn't going to be able to track you to with a drycleaning RFID tag unless he's from Hogwart's...

    2. Re:RFID chips in laundry by Anonymous Coward · · Score: 4, Funny

      Did you know that RFID tags are now embedded in Aluminum foil? THAT'S RIGHT!!! THEY ARE TRACKING YOUR TINFOIL HAT!!!!

  2. The hotel -- The Hilton Hawaiian Village by mbates · · Score: 5, Informative

    The Hilton Hawaiian Village. Signs all over the place that the towels are tracked and you will be charged if it is not returned.

    1. Re:The hotel -- The Hilton Hawaiian Village by Obfuscant · · Score: 2

      Does the Hilton HV also have an in-room microwave for guests?

  3. Re:Nuke the chip by LearnToSpell · · Score: 4, Funny

    Free towel, I guess.

  4. Well damn by Dyinobal · · Score: 4, Funny

    I often pop my towel in the microwave for a few seconds to make it nice and toasty. I wonder if I've ever nuked me any chips?

    1. Re:Well damn by Kilrah_il · · Score: 2

      A (house) fly in a microwave is too small as well. (Horseflies are SOL).

      How the hell do you know that?

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  5. old news, or a hoax. by pbjones · · Score: 3, Interesting

    this story is about 2 months old. The RFID triggers a sensor and then you may be asked to take the towel out of your luggage, or be billed for a towel. This type of news could also be a hoax and people read the sign and don't take the chance. Theft is theft, it shouldn't happen.

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    1. Re:old news, or a hoax. by LordLimecat · · Score: 4, Interesting

      This, right here, is proof that when people want something for free, they will have no problem rationalizing it-- be it free music, or free software, or free towels.

    2. Re:old news, or a hoax. by ClioCJS · · Score: 2, Funny

      You wouldn't download .. a towel .. would you?!?!

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      Karma: Bad (mostly from not giving a fuck)
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    3. Re:old news, or a hoax. by NotQuiteReal · · Score: 2

      They're not losing money.

      Are you sure? Was it one of the hotels owned by Host Hotels? (Hyatt, Hilton, Four Seasons, Marriot, etc. etc.) If so, then yes, they ARE losing money.

      You kind of sound like a jerk, but based on your sig, I guess that is the vibe you are going for.

      --
      This issue is a bit more complicated than you think.
    4. Re:old news, or a hoax. by hldn · · Score: 2

      everyone's against you, but i'm with you clint. i always take towels from hotels, i even take the book they put in the nightstand!

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    5. Re:old news, or a hoax. by ChrisMaple · · Score: 3, Funny

      You attitude is why recidivism rate is through the roof compare to win people in prison where talk to, taught better behaviors and skills.

      Would you mind rephrasing that?

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    6. Re:old news, or a hoax. by Tropico · · Score: 2

      This is a common logical fallacy. We don't incarcerate people for stealing $0.50 candy bars to prevent the theft of further $0.50 candy bars. We do it to preserve the rule of law in our society. Consider the crime of perjury in federal court. No one is losing money when perjury is committed. But the government is willing to spend millions of dollars prosecuting perjury none-the-less. The reason is the same, to preserve the integrity of our legal system. So yes, stealing one or two towels isn't the end of the world. But we still prosecute it because theft is bad, and not punishing thieves only encourages widespread theft.

    7. Re:old news, or a hoax. by mysidia · · Score: 2

      It's not worth spending $30,000 to save 50 cents.

      Imprisoning people who cannot follow the law is not about making an economic tradeoff based on the offense they were caught committing. It is about protecting order and society, and removing threats from the streets.

      If they steal a total of 200 $0.50 candy bars a day, it will exceed $30k, by the way.

      If there is no robust punishment for stealing a $0.50 candy bar, then there is no deterrant against them stealing many frequently and many others doing it, since there is no deterrant to scare the on-the-fence folks from starting a life of crime.

      Moreover, stealing $0.50 candy bars, getting that as a habit, is quite likely to lead to other crimes. Law enforcement generally only has the benefit of knowing about the crime the person was caught committing. A fair portion of the people who steal $0.50 candybars today are likely the people who steal $30,000 cars 10 years from now.

      Anyways... it's indeed a total farce it costs $30,000 to keep someone in prison. Frankly, prisoners should be required to perform productive labor to fund their meals, rent, health care, comfort (eg air conditioning), and other amenities in prison.

      Anything beyond a 5-foot by 5-foot by 5-foot enclosed space with temperature kept above 40 degrees and below 85 degrees; 1 liter of water, an hour of sunlight a week, a half pound of gruel, a wash cloth, and a small trashbag to pee and poo into, are luxuries, and prisoners should be required to perform work for all luxuries that provides an amount of revenue to the state equal to at least 120% of the cost of those luxuries.

    8. Re:old news, or a hoax. by Kilrah_il · · Score: 2

      So hotel A calculates the cost of a room as X. They price it set at X + 10% (or whatever you want). After 2 months of operation they find out that (some) people steal towels and thus the cost of the room goes up to Y (Y > X). The price is now Y + 10%. Guess what? You steal a towel, everyone pays more! Thanks Clint.

      In the civilized world you pay for a product/service, with the terms of the service clear in advance. Neither party can change the terms, because they feel like it*. The hotel cannot suddenly change the price mid-stay, and you cannot add perks at-will. Not all hotels give you the same terms: Some have free Wi-Fi; some charge you $9.99/d. Some have breakfast included; some don't. It doesn't matter. What does matter is that once you agree to the terms, you cannot decide that you can take a towel because you deserve it/the hotel can afford it/you are doing them a favor with free publicity/whatever other great excuse you can make up.
      Taking a towel without permission is stealing. Stealing is wrong. If everyone were to do it, modern society would cease to exist (and no, I am not overdramatizing).

      * Example: Sony removing the OtherOS feature was Bad. Why? it was part of the advertised features of the product. People paid to have it and they removed it with no compensation.

      --
      Whenever in an argument, remember this.
  6. Re:Ok but I would by blair1q · · Score: 2

    Seen a modern maid's cart in a nice hotel lately?

    Like a giant safe. Locking rollup doors on all four sides, and a locking flip-top lid. She goes into a room and pulls this thing flush to the door frame. It may even lock to the doorframe (that's next if it's not already).

    No more casually walking by and grabbing whatever you need. You have to get her to intervene, and then you're tracked.

  7. WHY would you want one? by wickerprints · · Score: 4, Insightful

    That's what I can't wrap my mind around (no pun intended). Even the most plush hotel towels are laundered and reused by guests, and the vast majority of hotel towels aren't really that high quality to begin with. Is the economy so bad that people are resorting (again, no pun intended) to taking used hotel towels instead of buying their own for a few bucks?

    Despite the use of what must be copious amounts of chlorine and near-autoclave cleaning, just imagine what some people leave on those towels. You still want them?

  8. Re:Who? by blair1q · · Score: 2

    Kleptos ruin it for everyone.

    But, if this RFID thing goes viral, you can expect the return of towels and robes and sheets and blankets that make you want to go to a hotel even if you don't have a reason.

    Now if only they could do something consistent about the fucking bedbugs.

  9. Re:Who? by slew · · Score: 2

    Why are people stealing that crap?

    Because they can.

    Doesn't matter what it is, or how crappy it is, sadly some pathetic folks just feel feel a compulsion to steal, others just feel entitled...

    Talk to a hard core song or movie pirate. Doesn't matter how crappy the song or movie is, they just want it in their collection (they often do not even listen to the song or watch the movie). That my friend is compulsive behavior...

    Talk to a person that constantly whines about faceless corporations underperforming, or overcharging them for stuff, or descriminating... Then you will understand the sense of entitlement that brings a person to steal.... Stick it to the man!

  10. Re:Who? by xaxa · · Score: 2

    I have been in hotels all over the planet. Average to luxury, Asia, Europe and the US. One thing nearly all of them have in common (including high end Hawaii hotels) is that the towels are a joke. Small, thin, low cost junk. Why are people stealing that crap?

    The last time I was in a super-luxury hotel they had a small shop by the lobby where you could buy hotel-branded towels if you wanted a souvenir of your stay. They were better quality than the ones in the rooms, and very reasonably priced -- I doubt they made a profit, but I bet they had less towels stolen because of it.

  11. Re:NEWS? by MobileTatsu-NJG · · Score: 2

    This article is two weeks old, and RFID tagging in hotels has been known in the industry since 2009. Wakey wakey people!

    So, what, it's the first week of January 2010 for you? What the hell time zone are you in?

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  12. Call ThinkGeek! by freeze128 · · Score: 2

    I see a new demand for Faraday luggage!

  13. Sassy by ozbird · · Score: 2

    "There's a frood who really knows where his towel is."

  14. Re:Ok but I would by bledri · · Score: 4, Insightful

    take a towel from the maid's cart. It isn't registered to anyone and they are always sitting there in the hallway unattended.

    One question: Why?

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