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Microsoft Killed the Start Menu Because No One Uses It

An anonymous reader writes "Microsoft recently killed the Start Menu, and their explanation for it seems fairly straightforward: no one used it. This may be a bit of an exaggeration, but Microsoft explains that use of the Start menu dipped by 11 percent between Windows Vista and Windows 7, with many specialized Start functions — such as exploring pictures — declining as much as 61 percent."

30 of 862 comments (clear)

  1. This is like GM removing the spare in trunk by denis-The-menace · · Score: 5, Insightful

    When you can't figure out the easy way to launch stuff, look in the Start Menu.

    This is change for change's sake.

    --
    Obama's legacy: (N)othing (S)ecure (A)nywhere and (T)error (S)imulation (A)dministration
    1. Re:This is like GM removing the spare in trunk by Anonymous Coward · · Score: 5, Insightful

      When you can't figure out the easy way to launch stuff, look in the Start Menu.

      You can't. Because they didn't like the look of the big, floor-to-ceiling look of the old XP system, they shrunk it all down so that it only shows 5-6 items at a time and has a scrollbar.

      In short, they made it harder to use and less functional than the XP Start Menu, and to everyone's amazement, people stopped using it, and then they claimed it was some sort of UX triumph.

      Ditto with the control panel - rather than one big screen with 100+ tiny icons on it, they reworded a few things ("Display" becaome "Personalization", and there are 2-3 different UIs rather than the tabs on the old-fashioned XP display.cpl) and made them all look like web-apps. Now that it's unnavigable with words or icons, everyone uses "search" and it "feels faster". You can't write documentation that says Start-Settings-ControlPanel-Display-Screensaver, you have to say "search for 'screen saver' and clicky on whatever pops up"... *sigh*

      This is change for change's sake.

      Much like Firefox, most UX innovation is precisely that. If you don't get the results that match your pet UI design philosophy, move the feature around, and while your users are trying to find the feature you don't want, accumulate enough telemetry to claim your users aren't using it as often, then take it away. (Status bar, full URL in the URLbar, etc.)

    2. Re:This is like GM removing the spare in trunk by Sponge+Bath · · Score: 5, Funny

      It's more akin to a the owners manual not telling you where the spare tire is.

      Microsoft has moved the start menu functions to the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'.

    3. Re:This is like GM removing the spare in trunk by tunapez · · Score: 4, Interesting

      So much easier to keep people inside a walled garden if there are no doors or ladders. It's called behavioral shaping and it is much more profitable when your customers' options are limited and locked.

      --
      Imagination drew in bold strokes, instantly serving hopes and fears, while knowledge advanced by slow increments...
    4. Re:This is like GM removing the spare in trunk by Reziac · · Score: 3, Interesting

      And the problem fundamentally isn't that the Start Menu is too complicated. It's that they've never provided a good tool for *managing* it. So the average person, being unaware that it's just a bunch of directories and shortcut files, suffered with the floor-to-ceiling scrolling menu from hell. M$, on noting their complaints, responded by taking away most of the menu. This led to a different set of complaints, since now no one can find anything and the reaction is to give up on the start menu entirely.

      But it still didn't solve the real problem, which as I said is still that there's no good tool that average non-savvy users can turn to for *managing* the Start Menu. How hard could it be to make a nice little interface (not relying on drag-and-drop in the live menu, which in my observation is usually a disaster) geared toward letting average folks sort out their programs into reasonable hierarchies, so the Start Menu isn't always One Huge Mess??

      --
      ~REZ~ #43301. Who'd fake being me anyway?
  2. Ok, how do they know? by 0racle · · Score: 3

    Seriously, exactly what data and from where are they collecting it to figure this decline in usage.

    --
    "I use a Mac because I'm just better than you are."
    1. Re:Ok, how do they know? by 0123456 · · Score: 3, Insightful

      Not sure, but the justification is that most people pin their most-used applications to the task bar.

      Probably because the Windows 7 Start Menu is such a disaster that they can't find anything there anymore.

    2. Re:Ok, how do they know? by jedidiah · · Score: 5, Insightful

      ...that still leaves the less frequently used stuff to sort out.

      One of the key strengths of a GUI is supposed to be tasks that you do so infrequently that you are prone to forget how to do them. A good GUI helps smooth over that sort of problem. A bad one just makes it so hard that you just want to reach for a bash prompt.

      --
      A Pirate and a Puritan look the same on a balance sheet.
  3. Launchy did it for me by Mean+Variance · · Score: 4, Interesting

    Once I started using Launchy that pretty much took away my need for the Start button.

    Launchy plus the Quick Launch toolbar (for Windows XP) pretty much does the job.

    Once in awhile I go to Start and am surprised by how much stuff I have installed.

    1. Re:Launchy did it for me by roblarky · · Score: 3, Interesting

      Am I the only one who actually spends the time to keep my Start menu organized? I have root categories (Productivity, Utilities, Internet, etc) under which I place all applications. My Programs menu pops out to a starting list of main categories, then branches out into easy to find sub-categories. The first thing I do when I'm at the "Finish" screen of a setup wizard is uncheck the "Run {program x} now" box, go to the desktop to remove any icons it put there and drag its Start Menu group into the appropriate folder.

      Sure, I keep 3 programs pinned to the taskbar, but I use the Start menu all the time since I don't want my taskbar or desktop cluttered with shit. Also, I'm a big mouse user and don't want to type what I want to run.

    2. Re:Launchy did it for me by Mortimer82 · · Score: 4, Funny

      I used to do this a long time ago, but I found I was going against the flow. It felt like a never ending battle of me vs the default set up. And then, any time I sat on a computer with "defaults", I wouldn't be used to it.

      It would be fine if I never changed computer, or never needed to re-install the OS, however, any time you used a different computer / OS, you would need to re-organize things, go against the defaults. The other problem I had was that sometimes it was hard to perfectly categorize things.

      I used to be an IT techie and can't remember if I changed my habits before or after I got my current job in customer support for a computer game company. Our busiest times are after work when everyone is at home, so that's when we have the most people on shift. They tend to change shifts every now and again to give people a chance at the better work hours, not so often any more, but when I started it was once every 2 months. Because of that, I got very good at deciding what settings are worth customizing. I also got pretty good at making most of my important data roaming friendly.

      We don't use windows roaming profiles, but we each have our own personal network space. So, when I sit down at a new computer, I have a quick check list file for what I need to set up on new computer which is something like this:
      - Change "My Documents" to point to a location on my personal network space
      - Have Firefox use a profile which is located on my personal network space (I have a .bat file which edits a file for me automatically to set this up with one click).
      - Set up outlook.
      - Turn off keyboard layout shortcut keys. We have a multilingual office, so our system images include other language keyboard layouts like French. (Did you know that Ctrl+Shift+Left will change to a different keyboard layout on the fly, and will do it only for that current application which will confuse you even more!)
      - Turn off accessibility shortcut keys (Yes, I held down shift for 5 seconds because I was thinking about what I wanted to write, not for you to pop up a disruptive dialogue asking if I want to use sticky keys).
      - Shortcuts in quick launch for applications I use every day.
      - Installation of in house developed .NET managed and auto updating support tool.
      - And a few other little tidbits.

      I can be up and running in less than 15 minutes on a new computer.

      Although, about the start menu thing, at work on WinXP (windows 7 is coming "soon") I use Win+R to bring up the Run box to start things not on my quick launch bar, at home on my Win7 machine I use instant search.

      People on here slamming instant search obviously haven't used it. It's really great, at work it's absolutely awesome in outlook, you can search for email by recipient, time, subject or body and have results within seconds. On Windows 7 and Vista, it's really fast on the start menu. Keep in mind that by default it only indexes certain locations like your documents and start menu, to keep the index efficient and fast. It seems to update itself pretty much in real time as you save new files or install new programs.

      As for resources it uses up, can't say I feel the pinch at all, then again when I bought my Core i5, I also got 8GB of RAM at the same time as RAM is really pretty cheap these days. I absolutely love my home PC through and through. I use it for games, virtual machines, development, all sorts of stuff.

  4. This is why I still use Windows XP by duguk · · Score: 5, Insightful

    This is why I'm still on Windows XP; I like the Start Menu and being able to group my applications by purpose in a *menu*.
    I don't want them littered over the desktop or in silly toolbars.

  5. WTF? by Cro+Magnon · · Score: 5, Funny

    Without the Start Menu, how do I shutdown?

    --
    Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    1. Re:WTF? by Capt.DrumkenBum · · Score: 5, Funny

      Without the Start Menu, how do I shutdown?

      Hold the power button down for ten seconds, just like always. :)

      --
      If I were God, wouldn't I protect my churches from acts of me?
    2. Re:WTF? by Fallingcow · · Score: 5, Funny

      The new Stop Menu?

    3. Re:WTF? by tverbeek · · Score: 3, Insightful

      No, seriously. How do you shut it down then?

      I looked at the developer preview of Win8 for several minutes the other day and could not figure out how to shut it down. I got to ye olde explore.exe desktop, but as soon as I clicked on the Start button it threw me back to Metro with no clue what to poke at or stroke or swipe. Granted, I'm old and set in my ways, but I still rank as "well above average" on the tech-savvy scale. If I can't figure it out, I sure as hell won't be the only one.

      --
      http://alternatives.rzero.com/
  6. Re:Indeed by ColdWetDog · · Score: 5, Insightful

    People seem to want symbolic icons that represent the programs they want to run; they don't want to look through a long menu and read a bunch of text.

    Really? Seems to be a common theme and maybe I'm just abnormal but I cannot stand interfaces with a dozen geometric shapes with random squiggles and colors that are different from every other interface with a dozen geometric shapes with random squiggles and colors.

    Just put the damned labels in whatever language the system detects it's supposed to be in. Leave the squiggles and lines to the finger painting set.

    --
    Faster! Faster! Faster would be better!
  7. Re:Except for when you need it by 0123456 · · Score: 4, Insightful

    If you tap the Windows key and start typing, like in previous versions it will start searching for what you typed. So that still works the same, at least.

    Yeah, I use a GUI because I love typing commands so much.

  8. That monstrosity in Windows8 IS NOT the answer. by rahvin112 · · Score: 5, Informative

    So in Windows 8 (for those that tried the demo, yes I downloaded the ISO and setup a VM to try it) they replaced the simple little menu in the start button with a whole screen monstrosity that takes the entire desktop. Taking over my whole desktop because I pushed the start button isn't the answer to this problem. IMO people don't use the start menu much because they put icons of their most used programs in the quick launch tool bar and on the desktop itself. Instead they take a simple menu, blow it up full screen and if you decide you don't want to pick a program and go back to what you have running, there is no logical way to do it (there isn't a close button that's obvious, ESC doesn't work, right click doesn't work). That's fucked up.

    Gnome3 and Ubuntu's solution to doing away with the start button is far better than what MS has cooked up and I don't really like those either but I can see them working better). If I fail that badly using their "NEW AND IMPROVED" start menu I can't even comprehend how disastrous this will be for the less computer literate. The best part is, you cannot bring back the old start menu that I could find. It's not in the control panel, the options are gone from the right click menu, etc.

    MS is making a huge mistake overlaying their Windows Phone 7 Metro interface on windows. This is a huge fuckup that's obviously being done to use the windows monopoly against the phone competition. It's going to backfire and damage windows just like Vista did.

    1. Re:That monstrosity in Windows8 IS NOT the answer. by Alef · · Score: 5, Funny

      Well, you know the old saying: If you can't make phones into small PCs, make PCs into big phones.

  9. Re:Except for when you need it by shutdown+-p+now · · Score: 3, Interesting

    It's not, since it doesn't look only in command names, but also in their human-readable descriptions; and not just from the beginning, but a match anywhere in it. It also searches other things that register with it, e.g. Control Panel applets (pretty handy - you can type something like "make text bigger", and it'll get you to the DPI settings; on the other hand, if you type "fdisk", it opens the partition manager, even though that's not called fdisk - so apparently there's some keyword-based system there). I believe it also looks in the standard Documents and Pictures folders.

    I think KDE had something similar since 4.x, though.

  10. Re:Indeed by vlm · · Score: 3, Interesting

    People seem to want symbolic icons that represent the programs they want to run; they don't want to look through a long menu and read a bunch of text.

    Want and use are two different things.

    Its been proven by human interface design studies people have been trained to desire, even demand squigglie icons, but in actual use they simply read the text.

    Some of it is cultural. If you live in a culture where literacy = two dozen or so glyphs, you probably don't use icons and just read the text underneath them, or, frankly, guess based on location and tool tip popups. If you live in a culture where literacy = ten thousand different glyphs, then you probably actually use icons.

    Do you visually scan for an orange slime trail underneath and over a white blue circle, or the words "Firefox"? Most people look for the words.

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
  11. Re:...the dock. by EvanED · · Score: 4, Informative

    Other than search and a few other minor things, the XP start menu is better.

    I'm a CLI person to some extent*, so I'm sure that biases my opinions, but to me that's like saying "except for the fact that IPS panels have way better colors and viewing angles, cheap TN monitors are better than IPS."

    IMO the search ability adds a world of different; I like the Vista/7 start menu way better than the XP menu solely on account of that. Sure, navigating through the menu sucks in comparison to XP, but the search feature not just closes that gap but blows past it.

    * I actually hate most current CLIs, but they're the best we have at a lot of things, so I use them a lot of the time.

  12. Re:Except for when you need it by 0123456 · · Score: 4, Insightful

    It's not a command line, it's a search box. Been that way for a while - it's actually surprisingly useful once you realize that.

    Yes, and? I have one hand on the keyboard and one hand on the mouse. I move to the menu, click on it, click on the section I want and click on the application I want. It starts. I use the mouse to interact with the application.

    Alternatively I can take my hand off the mouse, type some crap, hope Windows finds the right application and then put my hand back on the mouse again. Why would I possibly prefer that?

    I assume you have used a search box before? Some newfangled web sites have started using them. Or are you still a Yahoo! Directory fan?

    Yes, I understand, you're so totally l33t because you prefer inefficient UIs.

  13. The MS start menu is a cluttered mess by Lussarn · · Score: 5, Insightful

    There is really nothing wrong with a start menu. Microsoft however never enforced a good practice with their start menu, the signal to noise ratio is VERY low. It's cluttered with company names, uninstallers and readme files. Why should I have to know the name of the company if I want to use a program, looks very much like advertisement to me. Instead of enforcing a good practice they have extended the start menu with "most used programs" which really doesn't cure the underlying problem, and to me it's even more cluttered. They should get rid of everything but the program starters in correct folders, Games in games folder and so on, one program has one menu entry, this was probably how it was meant to be by the original designer but never enforced. Look at Gnome, very simple, and very effective. And now MS have come to the conclusion that nobody uses their cluttered mess of a start menu, and are killing it. I say it could be fixed, but MS doesn't seem to know what's wrong with it...

  14. Developers destroyed the start menu by MobyDisk · · Score: 5, Insightful

    The start menu was a nice one-click or one-key access to all your programs. But a combination of Microsoft watering it down + installers misusing the start menu have damaged its usefulness:

    HOW TO USE THE START MENU
    1. Don't use the start menu for branding. Example:
    Start\Symantec Applications\Norton Antivirus\Norton Antivirus.lnk
    should be
    Start\Norton Antivirus.lnk
    (*) This is usually committed with Sin #2 below

    2. Don't make a group for one icon.
    Start\Super Editor\Super Editor.lnk
    should be
    Start\Super Editor.lnk

    3. Don't place icons in 3 places
    - Quick launch
    - Desktop
    - Start menu

    Put them in the start menu, and let the user decide what applications are important enough to put on their desktop.

    4. Don't put multiple icons where 1 will do
    Start\VideoLan\Documentation.lnk
    Start\VideoLan\VLC Media Player.lnk
    Start\VideoLan\VLC Media Player Skinned.lnk
    Start\VideoLan\Readme.lnk
    Start\VideoLan\Configure VLC Media Player.lnk

    Documentation is part of the application. Skinned/non-skinned is an option within the application. Configuration is part of the application.

    5. Don't put control panel icons on the start menu.
    Ex: Start\ATI Catalyst Control Center.lnk
    should be
    Start\Control Panel\ATI Catalyst Control Center.lnk

    6. Don't modify the start menu when I run your app or update it. Ex: I move Quicktime under "Junk" but it reappears whenever it updates. Another one is FinePrint which re-adds itself when the driver starts.

    7. Microsoft: Don't limit the size of the menu menu then add a scroll bar. Windows Vista and 7 limit it to 1/2 the screen then add a scroll bar, even if everything would have fit just fine had it resized.

    8. Microsoft: The icons need to be clickable size. A 16x16 icon at 1600x1200 is inappropriate when the app provided a 128x128 icon.

    9. Don't forget keyboard support! This has gone down hill since Windows '9x.

    10. Don't place icons under Start - Programs. Everything is a program. Just place them under "Start"

    11. Don't place applications in the registry startup - place them in the start menu's startup group so that the user can remove it easily if necessary.

  15. Re:...the dock. by neokushan · · Score: 4, Informative

    If you press the winkey, you can just start typing to bring up the program you want. "cmd" even brings up the command line. I find this easier than clicking anything, does this not work for you or have I missed something?

    --
    +1 IDisagreeSoHeMustBeATrollOrAnAstroturferOrAShill
  16. Re:...the dock. by hairyfeet · · Score: 3, Insightful

    Sadly as someone who builds and sells PCs I can tell you why nobody uses the start menu, its because THEY PUT EVERY DAMNED THING ON THE DESKTOP! That's why. I'll get these machines and literally you can't even tell what wallpaper they have for all the damned icons all over the thing.

    As long as they have contextual search and Action Center i'll be happy. I can't even remember the last time I fired up start>all programs, its all Action Center and search. But personally i think Win 8 is gonna bomb as its TOO radical. While Win 7 was an easy sell showing the screencaps of Win 8 to over 100 customers so far NOT A SINGLE ONE has had a single nice thing to say about the Win 8 UI, nor has anyone said they'd be willing to run it. the closest I got was this exchange "That is a nice looking cell phone screen. is that Android? I've heard of that, its supposed to be nice....what do you mean windows? Windows what? Well that's just stupid! Why would I want to run a cell phone on my desktop?".

    I think little Rita's reaction says it all. Not a single person i showed Win 8 to liked it, wanted it, or was even interested in trying it. it is just too radical and reminds too many of a cell phone. And I hate to break the news to MSFT, most folks hate their cell phones. Oh sure they won't let the thing go, but they can all name a dozen things, from bad reception to UI quirks that really piss them off. so having your new OS look like a cell phone? Not the way to get folks to love it.

    Final prediction: Windows 7 becomes the "new XP" aka the OS that just won't die, Win 8 becomes Vista part II, and I get to spend a year and a half stripping windows 8 off and putting windows 7 on because nobody wants to run it, just as I had to do with Vista and XP. Oh fun, oh joy, thanks MSFT you clueless bunch of PHBs.

    --
    ACs don't waste your time replying, your posts are never seen by me.
  17. Re:...the dock. by arth1 · · Score: 3, Interesting

    Windows + TAB + TAB + Enter = Shutdown

    Actually, no - it's the last action you performed from the submenu. If that was a restart, it will restart instead.

    The reason why people don't use the start menu anymore is twofold, and both reasons are due to Microsoft, not the users:
    1: The menu is inconsistent. Things move around. People choose options easier by spatial cues than by reading the text every time. "Smart" menus are anything but. (This goes for the godawful "awesomebar" in Firefox too)
    2: The user should not wait for the UI, but the other way around. To have to hover and wait or click again, and then find and hit little arrow keys to scroll through the full list, you slow down the user, without adding anything of value.

    I've tried Windows 8 preview, but it took me half an hour to find out how to shut down, and I still haven't figured out how to navigate to and bring up the program I want to run. It's just not intuitive. "Try to look like an iPhone" is a recipe for failure unless you are an iPhone. This is why Gnome 3 fails so badly too.

  18. On Killing Seldom Used Features by XPulga · · Score: 3, Funny

    Let's do a quick exercise in Microsoftian design: The week has 168 hours.

    Shall we assume the typical adult male has 4x 15-minute sexual intercourses per week ? It's probably pushing a bit, but fine, let's exaggerate. That'll be 1 hour per week.

    Shall we assume the typical adult male urinates 8 times per day (once every 2 hours while awake), and each event lasts 1 minute ? That'll be 8 minutes per day, 56 minutes per week. Let's round things up and call it 1 hour. We're exaggerating anyway.

    166/168 = 0.9880. On our typical adult male, the penis is idle and unused 98.8% of the time. If the human body was designed by the Windows 8 design team, we would be dickless.