Messaging Apps, VoIP Already Eating Into Carrier Revenue
An anonymous reader writes "A new breed of messaging services and mobile Voice over IP clients like Skype are already eating into carrier revenues according to a new study. '... one-third of carriers are already seeing voice traffic and SMS revenue decline as a result of the increased popularity of third-party solutions. ... For years, Research In Motion’s BlackBerry Messenger service has been one of the top features consumers and enterprise users loved about BlackBerry devices. It took much longer than some expected, but other vendors and third-party developers have finally come out in full force with competing services that provide SMS-like messaging over data networks at little or no cost to the user."
Is that the data messaging probably costs the carrier more than SMS...
Free Texting (and they give you a phone number) and phone calls. All the solutions I'm aware of lack Picture Capability, but Google is working on that I Think. Fuck AT&T & Verizon's 20 bucks a month for texting, that's all I'm saying. Anyone who pays so much for so little needs their head checked
Beyond the obvious, widespread adoption of this will alleviate much of the control channel load that SMS imposes, which is good news for everyone.
of course, the carriers will just jack up the cost of data and bundle in SMS with it as a mandatory feature.
My text usage has dropped about 85% now that iMessage is automatically taking every iPhone user's texts over the Apple's server systems. Pretty handy.
"liberty and justice for all those who can afford it"
Here in the Netherlands all 3 major mobile carriers recently raised their prices (and/or lowered their download limit) within a few weeks of each other. Vodafone cited falling SMS revenue due to WhatsApp. This isn't surprising; I send maybe 3 text messages a month now compared to about 1,000 using WhatsApp.
"A week in the lab saves an hour in the library"
In the end, all you will need is a smart phone and a data connection. 4G with quality of service for VoIP and you only need a data contract.
Between the 1 2 combination of Google Voice and GrooveIP, Verizon is "losing" a ton of revenue from me. My text messaging needs are natively handled by Google Voice and with some help from the grooveip app, Google Voice handles my voip needs as well. I just turned off my texting carrier plan and cranked my minutes to the absolute minimum. Fortunately I'm grandfathered in on an unlimited data plan from Verizon to make this all possible. I have unlimited monthly calling minutes and messages on the lowest plan Verizon carries. I just carry my OG Droid around as a glorified Mi-Fi and keep my Nexus S tethered. You wouldn't even realize theNexus doesn't have a similar card the system works so well.
The soylentnews experiment has been a dismal failure.
So shortly after all of the major carriers dropped the even slightly reasonable SMS plans, people started using the hacky but free alternatives? What a shocker. This seems like a classic example of what happens when you price yourself right out of the market.
I read the internet for the articles.
Seriously -- who cares? Carriers have been ripping off their customers on SMS data rates for years. I recently signed up for a new cell phone, and instead of a decent messaging plan that offers 200 SMS messages or something for a reasonable rate like $5 or $10 per month, my carrier now only offers either unlimited messaging for an extra $20 per month, or $.10 per message. There is no in between any more.
Is it any wonder people are trying to abandon them as fast as they can?
You gouge the prices to unreasonable levels (especially on a sub-par service), people are going to find a way around paying.
What do I know, I'm just an idiot, right?
And hopefully just like publishing companies we soon won't need separate wireless phone carriers.
All we'll need is a wireless network.
What people really want are dumb pipes. Imagine if you could just get a data plan and then pick your VOIP carrier?
And if you could just stream the video you wanted at home..
And that is just exactly what Comcast, AT&T and Verizon do now want you to do.
See my blog http://ilovecookes.blogspot.com/ for light hearted technical information.
Am I supposed to feel bad about there being cheaper, less controlled ways to do something?
If everything was free, there wouldn't be much of a need for money...
just shouts "more money than brains." It was on /. a while back. (! yr? 2 yrs? more?) Somebody costed out what people were paying for texting, and on a per-byte basis, it cost more than what NASA paid to communicate with the space telescope. I never could understand people putting up with that. Voip + wifi for me since about 2005.
1-Imagine if people could get unlimited data plan not for their Smartphone but at home.
2-Imagine if many (not most or all) people offered limited but free WIFI to Cell phones. (Don't ask how, just follow me on this)
3-Few people would need a data plan at all on their SmartPhones
4-Cell phone providers would have to lower their rates or die.
However, with great corruption comes draconian laws.
Therefore, cell phone providers have little to fear.
Obama's legacy: (N)othing (S)ecure (A)nywhere and (T)error (S)imulation (A)dministration
Here in the US, I do all my mobile messaging using Google Voice from my phone. It uses wireless data from the phone to Google, where they have an SMS gateway. Added benefit of being able to send/receive/view my inbox from any browser. It's awesome.
I have had just a single unit of my currency in my prepaid card that I havn't recharged for about 2 weeks now. I cant make calls with that amount and normally I don't make too many calls anyway, but since my BBM and emails still work, so I hardly notice. I will until I eventually have to make a call, but till then I am still connected.
I come to Slashdot only to read sigs. One you are reading is mine.
Fuck 'em! They get what they deserve. Maybe one or two might even learn to charge a fair prices.
T-Mobile added a per MB data plan to my service when I specifically set up my plan 2 years ago to have no data component. I told them that I did not what my phone to be able to access the Internet and surprise me with charges. Everything was fine until me last bill, when I had $40 of data charges. They had added an on demand data plan to my service and like any good smart phone when it couldn't get wifi it went ahead and used the mobile carrier, and racked up a big bill. I think that is their way of upping revenue.
Terrorists could plan the next 9leven using these unregulated, open-to-crime services. Best to limit them now.
1-Imagine if people could get unlimited data plan not for their Smartphone but at home.
2-Imagine if many (not most or all) people offered limited but free WIFI to Cell phones. (Don't ask how, just follow me on this)
3-Few people would need a data plan at all on their SmartPhones
4-Cell phone providers would have to lower their rates or die.
However, with great corruption comes draconian laws.
Therefore, cell phone providers have little to fear.
Part of what you're asking for is already taking shape - a cell service provider (well ok, reseller - I think they use Sprint's network) leveraging Wifi to sell an unlimited everything cell plan for $19/month:
http://techcrunch.com/2011/11/07/republic-wireless-officially-unveils-19month-service-unlimited-everything-no-contracts/
The catch is, you have to do most of your calls/text/data while on Wifi and (for now) it only works on their specific phones. They'll drop you if you start using significant cellular network resources.
But it sounds like a great plan for me, where most of the time I use my phone I'm either at home or work where I've got good Wifi coverage, but when I'm on the road and need to pull up a Google map or make a call, I still have the cellular network to fall back on.
With only 100MB you don't have to worry about messaging, it's virtually unlimited. With half a gig, you can probably say the same for VoIP.
...It should read "Messaging Apps, VoIP Already Pushing Carrier Profit Margins To Free-Market Levels"
I tried to subscribe to the $5 AT&T plan a couple months ago only to find out that those plans are gone and replaced with a $20 unlimited texting plan.
"eating into...revenues" = "holy crap can you imagine how much money we could be raking in if only we had been charging for all this traffic in the first place!?"
Perish the thought that folks would find a way around highway robbery!
I prefer to call this Carrier theft, people just use the paid data plan as they wish and they have a problem...
http://www.montuori.net/
I can not find ONE person on this planet that feels bad for them.
Gouging for SMS messaging costs, Gouging on Data costs, etc...
Boo fricking hoo Cellphone companies..... I'll throw a pity party in your honour this holiday season.
Do not look at laser with remaining good eye.
remove things that people wouldn't be doing through normal carriers? Since it's free or super cheap, many epople are making calls that wouldn't have normally made.
I may Skype with my friends while gaming, but no way would I call them on a 'party' line.
The Kruger Dunning explains most post on
Verizon just lit up their LTE service here in the Kansas City area. Yawn. I just don't see the point of having a very fast network with low data caps. Sure, email and basic web surfing work a bit faster than 3G, but who cares? The applications that could take advantage of the extra bandwidth -- Hulu, Netflix, Skype, BitTorrent -- just drive you to the cap that much faster. Given the limits of physics (only so much spectrum to go around) the advantage should go to the carrier who can deliver reasonable service the cheapest, not the the carrier who can boast the highest theoretical throughput. But alas, nobody wants to be a dumb pipe or a "utility".
Too bad Google didn't actually buy all that LTE spectrum a few years back. It would have been interesting to see somebody who's not from the world of "phone companies" offering service. I'd like to think that they would be much more open to "over the top" services like WhatsApp, Voxer, Xingo, Skype etc.
Is this a surprise or revelation to you guys or something?
They are going to get paid for the service, you're going to pay them, its just a question of how the data gets to you.
If everyone switches to using massive amounts of data ... they'll stop making data unlimite.. ... wait ... whats that? It already happened? Fuck. Good thing I'm grandfathered in :)
Persistent Volume manager for Kubernetes - https://github.com/dwimsey/openshift-pvmanager
Dear Carriers:
What you want the least, is what your customers want you to be the most: a dumb pipe.
Please get out of our way.
Sincerely,
Your Customers
Tired of FB/Google censorship? Visit UNCENSORED!
When I was looking into what was the best option for me earlier this year, I wasn't able to find a VOIP codec that used less than half a meg per minute. Things may have changed, but I'd be surprised. Ultimately, it made more sense for me to get a 150 anytime minutes with 5pm eve/weekend and unlimited domestic LD plan for $25/mo than to pay for the data. :)
Would the list of people offering free Wi-Fi include operators of public bus services?
This plan would work incredibly well... in San Francisco where there are tens of access points accessible from any given place you might be. This would work horribly in the suburbs. Hell, it would work terribly in the residential areas of large cities where there would be enough density for this to work, but where people are too poor to have wifi (thus lowering the effective density of the mesh network).
Carriers would be gone and VoIP would be all we know by know
It's funny that if you don't tell the ISP the nature of the information ("Here's a generic IP packet, no clues what it is, or whether it's interactive or batch") they charge one amount for it, but if you tell them things that let them optimize the use of their resources ("this is just a text message, so it's ok if it takes several seconds to deliver, and actually I'd probably not be too angry if it took a few minutes") they bill it seperately at a higher rate instead of at a discount. Why would anyone want to use the specialized services at a higher cost to themselves?
What's funnier is my other ISP wants me to buy phone service and TV from them. They want to charge me extra for it, instead of for the same monthly bill or a discount. Instead of "we're hoping you'll use this order-of-magnitude-cheaper-for-us multicast video instead of torrenting all the time" they're currently spamming my snailbox box with "we'll give you $10 off if you agree to pay extra for two years, for our stupid bundle." As if any sane person would want that.
Everything is going to move to opaque IP, unless they provide incentives to people to not do it, or at least take away all the disincentives. Although I guess data caps are an incentive, in the same way that cutting down a tree makes another tree seem taller by comparison.
Wow, that sucks. Hopefully they kept the $5 plan, and just don't publicize it.
I see that their other option is $0.20 for a single text, and $0.30 for a single photo/video message.
I think we can assume that AT&T does not lose money on any of these services. So since a text message is about 1000x smaller than a photo/video message, that means it should really cost less than $0.0003 per text...33 texts for a penny...3300 texts for a dollar.
But you know, whatever the market will bear...
Wifi at work? Check. Wifi at home? Check. Wifi at houses of friends? Check. Problem?
Turn on Google Maps Location History services; wait for it to collect data. You'd be surprised how little time you spend elsewhere besides home, work, etc.
With regards to poverty, Comcast has a $15/month cheapie plan if you qualify based on income.
I am surprised there has been nothing on slazhdot about the fact that rim has started selling their playbooks starting at 199 for the 16G. I picked one up and as a basic web browser and ebook reader and movies (although it doesn't support mkv) It's definitely worth that price. However the original for 500 it definitely isn't. Now someone needs to hack android onto it :)
It depends on the suburbs/residential areas. Apartment complexes are great places to find lots of wi-fi networks (and annoyingly, my complex have savvy enough people to have spread across all the available channels), but some of the ritzier sections of town (I'm thinking of a place here in Cincinnati where the minimum lot size is in the couple acre area) would cause more problems than the poor sections of town, due to density.
I'm surprised things like SMS message plans and long distance plans have survived even this long.
Before skype was a small threat to long distance plans. It was alright, but you often had to be tied to a computer, or buy a special phone or wireless headset to use it more freely.
However, with the explosion of the smart phone market,, skype and other programs like it are everywhere and extremely convenient to use for the end-consumer. I haven't had a home phone in years, but even if I had one, I certainly wouldn't be calling anyone long distance with it.
calling cards have become almost unnecessary for normal day to day use.
Nobody feels sorry for the carriers, that alone should tell you something:
a) they provide an essential service
b) in a way totally different from what people actually want
I'm with O2 Germany at the moment, and if you sign up with them, you are insane. I'm with them because I used to work there, well actually at a company they bought - I left when I got the chance.
I'll be back with T-Online at the first opportunity I get. O2 was bombarding me with advertisement for all the special things that I don't give a rats ass about until I told them to stop harassing me - and then they called three weeks later to ask if I still don't want to be contacted. I know how they work, so I knew the lady on the other hand couldn't be blamed, she had just received a list of customers to call today. But I basically told her to put "will take legal steps if we ever contact him again without explicit permission" into the customer details. Has worked so far.
Yes, as an insider I know as a fact that the business plan is basically to get you to sign up to a cheap plan and then proceed along two paths:
a) up-selling - upgrading your plan to more expensive versions by telling you what great things the "better" plan offers. Needless to say, they don't care a bit if you actually need it. The customer service people are paid on what they can sell you, not on how good they match your actual demands.
b) "added value services" - all the crap nobody cares about they try to sell you. Basically, the old AOL business modell: Take the Internet and "add value" to it. Which, of course, is utter nonsense in itself if you think for even a second about it.
SMS is originally a part of b) though it has become so common and so massively profitable that it's changed its character.
Carriers fear nothing more than becoming just carriers again. Their business models are unsustainable if that should happen. There is a ton of assumptions that the top management is blindly following that are based around this not-just-carriers model. That's why they're fighting so hard against anything that would turn them into just carriers - they have no idea how to handle a world in which they were. Everything from employee numbers to price calculations to the company structure is based on a specific model of the carrier.
Assorted stuff I do sometimes: Lemuria.org
$.25 for 160 bytes... right... It is the #1 most overpriced way of data transmission on the planet.
Exactly. What people here don't realize is carrier profit per customer ... which is of course the maximum amount they could drop your bill without significantly cutting your service.
(numbers from http://www.totaltele.com/view.aspx?ID=466491 )
Avg. revenue per user $54.12 (/month)
Number of users 70 million
Verizon profit per month 2.37/12 * 1000 million = 197.5
Profit margin per customer per month : $2.82.
This is the same as with people complaining about gas price and "record profits" for the oil companies. Those boil down to about $0.3/gallon. That's a record high.
They did this because of iMessage, almost certainly. They announced it right after Apple announced iOS 5's features.
I gave up using SMS when I found out it was cheaper to send data over Iridium satellite, and I can send them out from 300Km off shore!
horror vacui
It's taken a while for BBM, Whatsapp, iMessage, et al to present a threat to SMS. While it's not going away anytime soon, we will begin to see a decline in SMS volumes in developed markets as the majority of people switch from feature phones to smart phones, in which they will have the option to actually use SMS alternatives as part of their data plan.
It's true that unlimited texting is prolonging the survival of SMS, but even then the overall volume of SMS sent in many developed countries is still decreasing because of these alternatives. It's also true that in the US for example, they have begun to place data caps, but don't forget that sending 1 MB worth of characters is still much more than sending only 1 SMS, at not even a fraction of the cost. I remember there was a study about how sending 1 mb of data to the Hubble Space Telescope cost less than sending it via SMS.
The complete death of SMS will happen when the majority of people get their hands on smart phones, and with developing markets still playing catch up, it's going to be a good many more years. SMS will decline into irrelevance like our land lines for many of us - it'll still be around but barely used.
I'd like to share a couple of articles related to this. This one has statistics showing the decline of SMS: http://www.bulsuk.com/2011/07/obituary-coming-death-of-sms.html
I think Tech Crunch feels the same way: http://techcrunch.com/2011/10/12/ding-dong-the-witch-is-dead/
I never understood why U.S. mobile phone pricing is so weird.
I live in El Salvador, here I can buy a mobile phone for $15, use it immediately, no need to wait for activation. And then call to the United States and Canada for 10 cents per minute.
In the U.S., If I want a prepaid phone, I have to buy it from perhaps Tracphone, activate it via the Internet to get a phone number, and then pay like 40 cents per minute for local calls AND incoming calls.
I think you're talking about this: http://www.theregister.co.uk/2008/05/14/txts_r_v_pricey/
Something stupid like 1 MB via SMS costs $590, while for Hubble it's 133 USD. Can't imagine how carriers got away with this for so long.
I was using skype on my iphone but was getting so much latency problems....then i found magicjack, this one is much better quality...uses less resources and lets you call real long distance numbers without needing an account nor needing to pay.
Goog job magicJack
Perhaps we should thank them for apps such as WhatsApp and Viber.
Apps are now flourishing, and with more telephony APIs such as Twilio, Tropo and Hoiio, there will be better and cheaper apps.