Cyber Monday and Amazon's Online Dominance
sturgeon writes "A report out this morning pegs Amazon with a whopping 14% share of all daily Internet users — almost twice the nearest competitor (Ebay). And this number does not include all shopping sites absorbed by the growing Amazon empire. The original report has interesting graphics comparing Amazon to other retailers like Best Buy."
Amazon.com must have incredible infrastructure, as not only do they have an increasing amount of views, especially on Cyber Monday, but they are serving out more data than ever. The amount of Javascript on Amazon these days is insane: every listing has product image galleries, recommendation galleries, recently viewed galleries, etc. Sure, maybe they've calculated that all those dynamic features make for better sales, but as an individual using a netbook, I find it a frustrating experience to shop when browsing is so sluggish.
They generally have better prices or, if not "the" lowest prices, they have better shipping options. Combine that with the lack of Sales Tax collected in the state I live in and the argument can be fairly made that you'd be dumb to go anywhere else.
They've been great for me and have helped me save much over the last year or so just in shipping costs. Places like Newegg are adapting and "trying" to match Amazon but, at least in Newegg's case, they seem to be failing.
Sig Follows: "Suppose you were an idiot. And suppose you were a member of Congress. But I repeat myself." -- Mark Twain
I needed to get a few items this holiday season:
1. LEDTV
2. Digital camera and accessories
3. Kindle (original)
4. Clothes
5. Toys
6. Books
7. Misc
I got 6/7 items on Amazon. Why? A few reasons: I'm already an Amazon Prime member (as a student it was just stupid cheap and I like the streaming options for kids shows) and the very few times I've had a problem with what was shipped to me they have been nothing but spectacular in dealing with it; usually just immediately shipping out a new item without me having to send what I already received back before they'd send a new item.
I also personally believe the shopping experience is far superior to the other online options I looked through (NewEgg, Target and Walmart). Target's site was slow, cumbersome and confusing. Walmart was somewhat similar to Target but at least their site loaded and Amazon's prices were lower for the same or very similar product and next-day option at $3.99 or free at 2 day killed anything I saw elsewhere.
Overall Amazon has been a winner for me for years for bigger purchases and if they keep it up, they'll continue to get my business. While I don't consider myself a HUGE buyer at the holidays, aside from the clothing I bought for my wife where I needed a very specific item that wasn't available anywhere but where I purchased it from.
YMMV.
So if someone can find a mirror.
Amazon is huge because it has great customer service. I rather work with Amazon than even Wal-Mart (which has a very liberal return policy) or any of the big-box retailers and I rather go through Amazon than any other local retailer simply because their returns and shipping policies.
Custom electronics and digital signage for your business: www.evcircuits.com
I thought Best Buy was Amazon's brick and mortar showroom?!?
Why not post interesting stuff. Amazon excels at what it does. If you don't want to buy from them, there is a whole world out there from which you can choose. They seem to play well with small businesses from what I see from their search engine. I hate talking to folks from India when I have a problem, but it does get resolved for the most part. They always seem to issue refunds and returns with me. A 'good' company.
Yawn.
....they want your netbook back.
I thought the riaa/mpaa assholes had told us that 90% of all internet traffic was piracy related...
This implys they lied.... thats unpossible!
Cyber Monday is about as much of a scam as Black Friday, and furthermore, using the prefix "cyber" in this sense is annoying unless you are in a 1980s novel.
10 PRINT CHR$(205.5+RND(1)); : GOTO 10
They made a severe mistake in that summary. The actual, 2012 rankings of highest gross sales are:
Amazon
Newegg
Ebay
The report claims that the cyber Monday sale is the largest ever. This is incorrect for online sales. Although this year's cyber Monday is expected to bring in 1.5 Billion in sales, this is far less than the 3.1 Billion record established on 11/11 this year by Taobao, the largest online retailer in China. Amazon is clearly lagging even far behind Taobao in terms of sales.
As a "former" ebay power seller I can say Ebay Sucks! It's overridden with drop shipped crap that can be found for 30% less on pricewatch, they nickle and dime sellers to death, and there zero chance of calling to get a live body for customer support. Just look at the difference in CEO behavior - Ebay CEO's make millions in pay, Bezos salary is (c) $80K. When I quite selling on ebay, I quite buying there too. If there's anything I need to sell around the house, craigslist does for me.
Because the other big online retailers (Best Buy, Target, Walmart ) have a physical presence in every state, so they charge sales tax.
Amazon only has physical presence in CA and IN and maybe KY so most customers don't havr yo pay sales tax.
And thats the main reason people shop online instead of locally.
Then you did it wrong!
I think Amazon's search and sorting functionality is intentionally crippled. Try sorting by price and you will see a range of products at a range of prices. Is it sorted by new price, used price, price + shipping? Who knows.
Often I have to go to another online store to find the product I want, to then see if it is on amazon. When it comes to books, I usually find the books cheaper on EBay than Amazon (and without tax :) ). The free shipping is a gimmick to get people to accept their higher prices.
I love the comparison of Amazon to Ebay's sales. The biggest complaint I regularly see about amazon is when they ship some tiny object in a giant box. (Which is can also be interpreted as Amazon trying really hard to make sure things aren't broken) whereas I read at least one complaint about ebay and or Paypal every day. Ebay has managed to anger the sellers by being totally one sided in disputes while at the same time they do little to clean up the listings to make ebay easy to use. If I want a part for an iPhone (say a new glass screen) I have to scroll through page after page of the same crap like cases and screen protectors. I want a raspberry pi yet it is just page after page of cases. They have no easy mechanism to clear out the crap. Basically all those cases are spam. I suspect that for any search that results in 1000 results that people are buying 4 or 5 of those results over and over and that they other 996 are just making people angry.
The only thing that ebay has improved as far as I am concerned was when they allowed you to sort by lowest price plus shipping. This then eliminated those people who were selling the $20 item for $1 plus $19 shipping.
Amazon has stumbled on a super secret business formula: treat the customer the way you would want to be treated. At least it seems to be secret as few other businesses appear to know about it especially ebay.
why would I continue to buy from amazon and pay sales tax and some times shipping when I can buy else where and pay no sales tax? They should have fought harder to stop that.
I do not trust EBAY as far as I can throw Paypal.
I cannot imagine buying anything over impulse purchase prices on ebay.
* Winners compare their achievements to their goals, losers compare theirs to that of others.
YOU OWE USE TAX TO YOUR STATE even if sales tax was not collected at time of purchase -- so pay 'em already you fucking tax deadbeats.
Why, b/c so govt. asshole decided to put his hand in my pocket? If I purchased an item that may have been subject to a tax(and let's get real there's plenty of tax holiday shenanigans an individual could run afoul of), why does the locality get any extra tax? The fuel that powered the truck that made the delivery was taxed, the income used to pay for the item was taxed(Assuming not living in NH, Florida etc). The land on which I will use the item was taxed, so why does the govt get another slice of the pie? Nevermind, the silliness of paying a use tax on a digital download. that has contributed to budget messes for many states?
Sorry, you were looking for unsustainable pension funds and failure to recognize the conflict of interest inherent in collective bargaining of public sector unions. Just ask that rabid union buster FDR. "All Government employees should realize that the process of collective bargaining, as usually understood, cannot be transplanted into the public service."
I laughed at the weak who considered themselves good because they lacked claws.
lol
....they want that joke back.
> is the direct result of their exploitation of greedy customers who ignore their home state's sales and use tax laws.
Nope. It's lame local stores. They can't compete even if price is completely taken out of the equation. This is the real disadvantage that any store with a finite location suffers from.
It's harder to have EVERYTHING.
ANY e-commerce site can cater to the entire planet while being in a single physical location. The same used to be true of Sears. Amazon is just a very successful successor to Sears.
They will even refer you to 3rd parties when you want something even they don't have.
Plus Amazon is still cheaper (even with sales tax) on those things for which a direct comparison can even be made.
A Pirate and a Puritan look the same on a balance sheet.
Why the hell you would put up with driving someplace, wasting gas, wasting, to go to a store and put up with terrible customer service from kids who try and shove stuff down your throat, then to stand in line and over pay for the exact same thing you can order from amazon from the comfort of your own home and have delivered the majority of the time for free to your door. Granted sometimes you need a new router right now because yours took a crap and so on and amazon cant do that but for the most part I buy everything from amazon.
Bestbuy, sears, jc penny, kmart and gamestop in paticullar I cant see how they stay in business. I can buy just about everything they sell from amazon at the very least for the exact same price, but more often than not for much less and I dont have to go anywhere or be annoyed with crap customer service.
... to lookup product information and prices. Usually when searching for any given product amazon will have reviews/info on said product.
Amazon won't do everything, and if you can keep people on your webpage you may be able to get them to buy on it too.
You pay sales taxes so that we can pass the tax burden to the middle class. Now pay up!
They could do even better if 9 out of 10 products they sell didn't spit out "We are unable to ship to your address" for Canadian buyers. I am all but given up shopping on Amazon for that reason... they can't even provide a way to filter out items they can't ship to you!
Bow before me, for I am root.
To their folly, hitherto many states have let Amazon and other online sites sell things tax free. While making a consumer's dollar go farther, it sucked tax money away from said states (although perhaps those states got kick-backs from Amazon) and cannibalized competing local businesses. (Granted, local business might include not-locally-based chains or franchises like Best Buy, but that's its own problem. Regardless, local business = local jobs.) Then you've got the issue of strip-mall USA where a person has to use a couple of gallons worth of gas to get to a store in the first place, which is another thing in Amazon's favor. All that said, I live in Seattle (Amazon's home), in the areas where you can walk everywhere and don't need a car. Things are dense, and there are lots of cool local stores, including a book store I like (Elliott Bay Books, which conveniently sells Google Play Books online and also has its own, independent cafe) and a couple of record stores. I would rather pay more for goods from these stores because they give Seattle the feel of a neighborhood (or a collection of neighborhoods, as it were). I can accept that bookstores and record stores are on their way out (as are the physical mediums of books and CDs), but I'm uncomfortable with the concentrating of SOOOOOOO much business through one supplier's gateway. Thus, it's always a bit weird to hear of people BUYING BUYING BUYING. Chill out, consume less, and think about where your dollar is going, rather than just trying to amass shit for you and yours. At least this is the mantra I tell myself.
Yup, use taxes are unconsitutional and regressive besides. They've also been upheld by the supreme court, so you can be punished if anybody bothers to catch you not paying them, though most likely you'd be sent a bill penalty-free since the folks in charge don't want to be tarred and feathered.
And yes, I'm using a definition of unconstitutional that is not equal to the state of being ruled as unconstitutional by the supreme court. And yes, I realize that the state can punish you even if the supreme court didn't support it, though in that case the punishment is limited to doing whatever they want to you until you manage to get in your appeals and bankrupt yourself in the process.
Does that help?
Yup, use taxes are unconsitutional and regressive besides. They've also been upheld by the supreme court, so you can be punished if anybody bothers to catch you not paying them, though most likely you'd be sent a bill penalty-free since the folks in charge don't want to be tarred and feathered.
I must slightly disagree with you here. If the Use Tax really is a Use Tax, ie you're charged $1/hour you use a chainsaw within the state, then that doesn't seem to violate the US Constitution. When the "Use Tax" is merely implementing Sales Tax on items that were purchased out of state (ie, you don't have to pay if you've paid Sales Tax), that certainly interferes with interstate commerce.
Meanwhile Sales Tax is a quagmire of paperwork. Do you know how much you pay in Sales Tax? Unless you've got a big pile of receipts, likely not, then you have to go through that giant pile. Meanwhile, the paperwork for income tax takes time, but nothing like the time to go through a giant pile of paper and the time to generate that giant pile of paper. I may pay more money in income tax, but sales tax costs far more valuable time.
Must be another one of those "Tax the Rich" concepts. Only, it's the middle class that pays it.
-- By all means let's be open-minded, but not so open-minded that our brains drop out.
During holidays (just a side effect on security really for them, it's MORE "uptime" under load stress & duration)? Is done right!
However, it looks like they did some reboots recently (as far as "uptime checking"):
http://uptime.netcraft.com/up/graph?site=amazon.com
Is it me? Did I misread that?? Thanks for correcting me if I'm seeing things. Could have been upgrade/update reboots though in prep for the shopping season.
* Anyhow - There's no questions asked, that for taking loads of usage @ once simultaneously like nearly probably very little does out there to the same extent & durations that's not scripted/automated, but rather dealing with people? They're a good example of solid design.
APK
P.S.=> Probably costs them in bandwidth to NO end, as well as facilities cooling etc./et al, but they built well (especially bandwidth & monitoring vs. DDoS, & not really the malicious kind initially, like I remember "anonymous" tried & failed in... As again - they did it from what I understand, MOSTLY to deal with huge "holiday rushes" from customers - the security benefit is more stability, but a nice side effect of overbuilding your network infrastructure!)...
... apk
Last I heard Newegg was 1.4 billion in sales & that was a few years ago. What is Shopzilla doing on that list?
SLOWER TRAFFIC KEEP RIGHT
Maybe it was just buried, but its hard to believe not ONE of you remembered Stallman's comments on Amazon:
http://stallman.org/amazon.html
I bought an item from Amazon two weeks ago and today, on "Cyber Monday", the price is two dollars higher than I paid. Glad I bought it earlier!
Know your prices and start shopping way before Cyber Monday. You just may be paying higher than every day prices.
I do not trust EBAY as far as I can throw Paypal.
Many of us have never had a problem with paypal. Maybe we're just lucky, or maybe we're just scrupulous and so we don't run afoul of them. In fact, Paypal has been considerably better to me than my credit card company. My bank refused to process a denial of funds for me in a case of fraud. Paypal, not so much.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
Both the summary and the article refer to amazon's 14% as being nearly 2x ebay's 8.8%. Can we expect a little more numeracy here please? Especially when the numbers in question are the *primary focus* of the article? 14 is 59% greater than 8.8. Imagine: "Wow, you got it for $100? I paid almost twice that, $159!"