Slashdot Mirror


Why Do You Want To Kill My Pet? Zynga Shuts Down PetVille, 10 Others

Dr Herbert West writes "Executing the cost-reduction plan CEO Mark Pincus announced in November, Zynga has shut down, pulled from the app stores, or stopped accepting new players to more than 10 games such as PetVille, Mafia Wars 2, FishVille, Vampire Wars, Treasure Isle, Indiana Jones Adventure World, Mafia Wars Shakedown, Forestville, Montopia, Mojitomo, and Word Scramble Challenge. Comments from gamers on the shutdown notices included things like 'my daughter is heartbroken' and 'Please don't remove petville. I been playing for 4 yrs. and I'M going to miss my pet Jaime.why do you want cause depression for me and others. Why do you want to kill my pet?' For players that have invested a lot of microtransactions and/or time, this comes as a heavy blow."

33 of 377 comments (clear)

  1. And nothing of value was lost by mlookaba · · Score: 5, Insightful

    bye bye

    1. Re:And nothing of value was lost by spire3661 · · Score: 4, Insightful

      Because this is the thing geeky cautionary tales are made of.

      --
      Good-bye
    2. Re:And nothing of value was lost by vlm · · Score: 5, Funny

      First they came for my pet and I said nothing
      Then they came for my fish and I still said nothing
      etc
      Just wait for the delicious tears when someday WoW shuts down

      --
      "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
    3. Re:And nothing of value was lost by girlintraining · · Score: 5, Interesting

      And why should we care about this fluff, anyway?

      You clearly don't have children. You will learn what a Bieber is, and why iTunes gift cards and not the President, is the current incarnation of the anti-christ. You will discover the joys of cleaning out a malware infested computer in your teenager's bedroom on a biweekly basis, to the point that you, in a fit of anger, spend a weekend building a vm image with a pxe server and restoration image so your solution to their pepetual inability to listen to you and then try to actively override any security features designed to keep them from screwing it up is "press f12 and wait an hour, and no bitching about your 'lost music', dumbass." And you will also learn why a random sampling of teenager's glowy rectangles show that Facebook is almost always on it... and thus, Zynga is as well.

      --
      #fuckbeta #iamslashdot #dicemustdie
    4. Re:And nothing of value was lost by GameboyRMH · · Score: 4, Informative

      Which unfortunately, only geeks listen to.

      Everyone else thinks "bla bla bla, I just wanna buy my iShiny!"

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    5. Re:And nothing of value was lost by GameboyRMH · · Score: 4, Interesting

      At least this should serve as a warning to those who trust such a shitstain company as Zynga, the biggest bastards in the gaming industry (to their own employees at least...Ubisoft and Nintendo may be worse to customers).

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    6. Re:And nothing of value was lost by JWSmythe · · Score: 5, Interesting

          They've stepped up their bastardery too. I got a spam today where a "friend" (someone I'd never heard of) invited me to play "Ruby Blast", which is on of their games.

          The links are legit, they go to their game, so it's not a phisher. It's just them being rude. I've been blocking all their apps, as people start spamming me with FB invites.

      --
      Serious? Seriousness is well above my pay grade.
    7. Re:And nothing of value was lost by Anonymous Coward · · Score: 5, Funny

      I would tell my son that he's a faggot for being so needy for attention, like a little girl is, and then drive the point home by bragging about how my generation jumped bikes at construction sites and played sports instead of being big sissies like guys are now.

      Daughters are much more simple - You tell 'em that if they get knocked up, the baby is being aborted or else they and their baby are both given up for adoption and/or kicked out on the street. No ifs, ands, or buts.

      The problem with your approach is that you're being too soft - You're setting yourself up to let kids get away wtih all that and walk all over you. That is a perfect example of today's impotent parenting, lacking discipline. You lay down the ground rules, and the second they fuck up, disable their access to the internet for a week, and smack 'em in the mouth with a rolled-up newspaper if they start givin' you any lip. You're the one in charge, so take charge. If they need the internet for anything like homework, then you install an ultra-repressive linux install with permissions for only Firefox and LibreOffice. Generate the kids' access keys for the router on a day-to-day basis to ensure compliance. If they start whining about Facebook and Farmville, kick them outdoors on their bikes for a few hours. Sheesh, what is wrong with parents nowadays?

      -- Ethanol-fueled

    8. Re:And nothing of value was lost by Anonymous+Brave+Guy · · Score: 5, Funny

      Personally, I think the logical conclusion to Pincus's master plan is eVille, where you have to make as much money as possible from your game characters' on-line activities.

      Luckily, some of the smartest guys on the Internet saw it coming, hence Google's well-known motto, "Don't play eVille."

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    9. Re:And nothing of value was lost by davester666 · · Score: 5, Insightful

      What 'trust' was there in Zynga? There are lots of "freemium" games that people have "invested" time and money into that have disappeared into the ether.

      If you want something that won't disappear 5 minutes after you pay for it, you need to take actual physical possession of it. Or at least get whomever you are purchasing from to say "We won't take this away from you for at least 10 minutes."

      --
      Sleep your way to a whiter smile...date a dentist!
    10. Re:And nothing of value was lost by desdinova+216 · · Score: 4, Informative

      http://en.wikipedia.org/wiki/NCsoft#Richard_Garriott_termination for this alone I'd consider adding NCSoft to the list.

    11. Re:And nothing of value was lost by Nemyst · · Score: 4, Insightful

      If Steam shut down tomorrow (and assuming no transition was made available to backup games and get standalone installers), a whole lot of people would immediately turn to piracy.

    12. Re:And nothing of value was lost by couchslug · · Score: 5, Funny

      Good question.

      I keep mine safe in the walled garden of 4chan.

      --
      "This post is an artistic work of fiction and falsehood. Only a fool would take anything posted here as fact."
  2. The Risk of playing Microtransaction-based games by MarioMax · · Score: 4, Insightful

    It's something that MMO players have had to deal with for some time, and now it's something Facebook gamers now have to deal with: Money you throw at online games, be it in the form of microtransactions or subscriptions, is of little long-term value. You might get enjoyment out of it now, but that doesn't mean the game will be around tomorrow.

    Let this be a lesson to people that haven't learned it yet.

  3. If you spend money on F2P... by ducomputergeek · · Score: 4, Insightful

    You'd better view it as an entertainment expense no different than cable TV or going to see a Movie or a play or a baseball game. That's what I do. I play Star Trek Online. About once a month I buy $20 worth of game cards. When I went out on a week night to watch a game with friends at a sports bar I'd spend at least that much, probably more on food and drink. Hell It's $15 to see a movie anymore for 2 hours of entertainment. I play STO 20 - 30 hours a month.

    --
    "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  4. Re:The Risk of playing Microtransaction-based game by girlintraining · · Score: 4, Interesting

    Let this be a lesson to people that haven't learned it yet.

    In other news, you're a heartless bastard... And so is Zynga. True as it may be, teaching our children and teenagers (the main market for Zynga games), and to a lesser extent young adults, the harsh reality of capitalism by inflicting emotional pain is not socially acceptable. They don't know any better and have had precious little opportunity at this point to learn that. The "lesson to people" attitude is mean-spirited and absolves Zynga of its higher level of social responsibility because its primary audience are people who simply don't know any better. It's no different than scammers preying on the elderly to extract money from them; It's going after people who are vulnerable and defenseless.

    Saying this is just a "lesson" is a moral justification for predatory social behavior.

    --
    #fuckbeta #iamslashdot #dicemustdie
  5. Re:The Risk of playing Microtransaction-based game by Bogtha · · Score: 4, Insightful

    It's got nothing to do with micro-transactions, it's about lock-in. They bought a good that can only be used in conjunction with a service from a single vendor. If that vendor decides to stop offering the service, the problem arises because the entire utility of the good is tied to that service. How exactly they paid for the good is irrelevant. It's the fact that they can't continue to use the good independently of the vendor they bought it from.

    --
    Bogtha Bogtha Bogtha
  6. A brilliant strategy... by fuzzyfuzzyfungus · · Score: 5, Insightful

    So, let's get this straight:

    A company, Zynga, runs a business that is based on sucking people in and getting them to engage in small transactions for the purchase of various virtual things, along with incentives to spam their friends.

    As a 'cost reduction measure', Zynga abruptly terminates the virtual things of some of their well-sucked-in customers, simultaneously breaking their habitual connection to whatever game they were playing and providing the nontechies with an object lesson in just how ephemeral 'ownership' is in Zynga's horrid little playground.

    In what universe, exactly, did this plan make any sense? Did Zynga hire some jackoff from an 'enterprise solutions' firm, who thinks that customers will just have to migrate to the shiny new product because support is no longer available for the old one?

    1. Re:A brilliant strategy... by BronsCon · · Score: 4, Interesting

      Did Zynga hire some jackoff from an 'enterprise solutions' firm, who thinks that customers will just have to migrate to the shiny new product because support is no longer available for the old one?

      My guess? Yes. May this turn out to be a lesson for everyone involved:

      • — To consumers: Vendor lock-in always bites you in the ass. ALWAYS. Learn to identify forms of lock-in and avoid them wherever possible, or know up-front that what you're spending your money on today can be taken from you tomorrow and be okay with this prior to the transaction.
      • — To corporations: When you screw your customers, or make them feel like you're screwing them, you lose them. The trick to keeping customers and extracting more money from them over a longer term is to keep them happy; underpromise, overdeliver, and never take away what has already been delivered (with legal exceptions, of course). A secondary lesson to take from this is: If you've been in the industry for any length of time, nobody knows your industry as well as you or your competitors; an outsider can not help you and a competitor will not help you; consider all offers of assistance with this in mind.
      • — To "Enterprise Solutions" douc^H^H^H^Hfirms: If you have fewer years of experience in a given industry than the company you're trying to "help", insist on payment up-front; you'll likely be near the bottom of the list of people to pay after the liquidation.

      Also, why the fuck do unordered lists on /. not get bullets?

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    2. Re:A brilliant strategy... by Anonymous Coward · · Score: 5, Funny

      Also, why the fuck do unordered lists on /. not get bullets?

      They were removed as a cost-saving measure some time ago.

    3. Re:A brilliant strategy... by fuzzyfuzzyfungus · · Score: 4, Insightful

      Oh, I have no reason to assume that they botched the income/cost numbers for each game; but I do have reason to suspect that they may not be accounting for the valuable(and if they aren't lucky, reasonably well publicized, some dumb kid crying over their cyber-pet is definitely human-interest fodder if it's a slow news day) lesson that they will be teaching their customers about becoming invested, emotionally or financially, in Zynga games(or online 'freemium' shit generally) in the future.

      If your business model depends on reeling customers in, engaging them over a period of time, and getting them to buy non-transferable objects associated with your ecosystem, you really don't want to project an image of ill-health or unpredictability. Discussions of 'software as a service', which these sorts of online-only/always connected games are essentially the consumer version of, usually focuses on how the model gives the vendor greater power over the customer; but the knife cuts both ways: if the customer realizes that they are at the vendor's mercy, suddenly the vendor's future behavior(and future) become relevant to their willingness to buy.

      Since the 'return on investment' is hedonic, rather than monetary(and Zynga customers are highly unlikely to be the most calculating buyers), it's an analogy rather than an exact match; but Zynga is essentially raising the discount rate, to account for additional risk, for calculating the net present value of any in-game purchase or time commitment to their games. That could be a bad idea, especially given the fact that loss-aversion tends to be more emotionally potent in informal decision making than desire for gain.

      Unless they accounted for those affects, across their line, I'd argue that they fucked up on this one.

  7. Re:Virtual Money by Beeftopia · · Score: 4, Interesting

    These constructs in games are very similar to financial products, which are also logical constructs and virtual products:

    1) "A financial product is about as conceptual as you can get,” says Wilson Ervin, a senior adviser at Credit Suisse. “You just need paper and ink.”-- The Economist magazine

    2) "In an even more blunt description, Tourre calls the CDOs he produced "intellectual masturbation" and likens himself to Dr. Frankenstein.

    "When I think that I had some input into the creation of this product (which by the way is a product of pure intellectual masturbation, the type of thing which you invent telling yourself: 'well, what if we created a 'thing', which has no purpose, which is absolutely conceptual and highly theoretical and which nobody knows how to price?")" -- CNN / Money

    Be wary of those who tout the financialization of society, as it results in a "house" which generates these logical constructs, which it then sells to people. They have value because people value them, like Petville pets or Farmville tractors. All of these things are neither goods, nor services, but logical constructs. They're inherently volatile. The financial world is built on logical constructs - currency is a logical construct, as are stocks and bonds. Currency is durable construct because it makes life easier for people versus barter. Stocks are volatile - "Shares of ownership in a company." Bonds are volatile - "Promises to pay."

    Anyway, just wanted to point out the similarities.

  8. Re:"Invest" by ultranova · · Score: 4, Insightful

    Investment implies some form of return.. Sinking time into pointless games in't an investment, it's a waste.

    Value is subjective, not objective. Someone who keeps playing petsville clearly values whatever he gets from it more than he does the time spent getting it. It's not your time so you don't get to judge whether it's wasted or not.

    --

    Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

  9. It's not your game -- or website by Roblimo · · Score: 5, Insightful

    200 years ago, more or less, there was a heavily-censored online service called Prodigy, which had one adults-only section called "Frank Discussions" where you could talk about (gasp) sex 'n stuff like that.

    And one day Prodigy closed Frank Discussions, prompting mucho whining from subscribers about how they closed "our" discussion board.

    Yo, peoples: It belonged to Prodigy, not to you. Slashdot belongs to faceless corporate masters and used to belong to Rob Malda. If you don't like it, you can always do the Rusty Foster thing and start Kuro5hin or some such. Otherwise, it's not yours. And those little Facebook games aren't yours. They never have been. If the evil corps want to shut them down, too bad. They're proprietary and/or copyrighted stuff the owners can do with as they wish no matter how evil you think they're being.

    Do you understand why free and/or open source software is a good idea now? :)

  10. Re:"Invest" by vlm · · Score: 4, Insightful

    Investment implies some form of return.

    Great quote. Hundreds of years of economic history show that's literally a unthinkable concept during a bubble run-up, but around the peak / after the pop everyone agrees it was of course self evident in retrospect. Happens every time, doesn't matter if its tulips, dotcoms, real estate, or, apparently, MMOs / social networking.

    This historical comparison has certain negative implications for the near and medium term future of MMOs and "social networking".

    --
    "Science flies us to the moon. Religion flies us into buildings." - Victor Stenger
  11. You pet isn't dead by Freddybear · · Score: 4, Funny

    It's just gone to that great backup tape in the clouds. One day, if you're very very good, you'll go there too and you can play with your pet again.

    1. Re:You pet isn't dead by Zed0mega · · Score: 5, Funny

      What!? They told me Sparky was in a server farm upstate! /cry

  12. Re:Did you all learn you lesson? by mister_playboy · · Score: 4, Interesting

    While they provided the game for free, it did take some manpower to make..

    Not really. Zygna is all about copying other people's games in order to minimize the need to do any actual work.

    From the CEO himself: "You're not smarter than your competitor. Just copy what they do and do it until you get their numbers."

    --
    Do what thou wilt shall be the whole of the Law ::: Love is the law, love under will
  13. Re:Enablers by girlintraining · · Score: 5, Insightful

    But you have no idea how to properly deal with yours.

    You assume they're my children. Strangely enough, other family members have a desire to breed as well, and even stranger... my reputation as a computer geek makes my phone ring when things like this happen. And the worst of it is, being that they're family and have done so very many thing to help me out over the years, it's not like I can say no. But you go ahead and rock the condescending angle, man.

    Blah blah blah PXE blah blah saved image blah blah.

    Running each scanner one at a time, plus cleaning whatever is missed, takes many hours. After doing this a few times, it becomes easier to just build an image backup/restore. Of course, you, having apparently no family, social obligations, or desire to help anyone but yourself, would never consider the benefits of being able to tell said teenager(s) to "press F12 and wait" and then reaping the favor of others, perhaps leading them to say, replace that water pump on your car that died, etc.

    --
    #fuckbeta #iamslashdot #dicemustdie
  14. Re:The Risk of playing Microtransaction-based game by v1 · · Score: 4, Insightful

    Why are they obligated to continue a service if they are no longer wanting to continue the service? Did they say it would last forever?

    An excellent question, to which I haven't seen an answer yet. Did their TOS promise anything forever? I doubt it. BUT... did their TOS say they may, at any point in the future, discontinue the service and offer no refund or release for future content? Maybe. Maybe not.

    Not that many read the fine print, but the point is that most people, especially kids, are very short-sighted, and expect things they like to last forever. If you're going to kill off something that kids have come to expect, it'd at least be a good idea to be nice about it instead of just yanking the plug.

    Open source the server so someone else can take over the project. More than likely someone will. Otherwise, all that investment people have put into their virtual bits turns to crap overnight, and that's totally unnecessary. and cruel to some.

    They could have fun with it even, send it out with a bang instead of a whimper. Make it possible to give your pet a "going away party" or something. What they're getting right now isn't too far off from the family dog getting hit by a car. Ya I know it's just bits, to you and me, but not to a lot of others. They've got an emotional attachment to those bits.

    --
    I work for the Department of Redundancy Department.
  15. This is excellent by 0123456 · · Score: 4, Insightful

    They're teaching kids from an early age that keeping your stuff in 'The Cloud' is a retarded idea.

  16. My anger; thier vulnerability by Joe+Branya · · Score: 5, Interesting

    I'm almost 70 and never post here. Two-or-three years ago I knew a very warm-hearted young woman going through a very hard time in her life. She discovered Farmville and I started getting the Zynga message stream... a picture of a sad little animal and a message saying "An abandoned little baby llama has just been found and it needs to be adopted... so lost and lonely". I knew the incredible effort my friend put into fostering real animals, the insane hardships she had seen and how little money she had. And now some of that miniscule amount of money was going to Farmville. She was living in her car here in Austin scraping by with her two pet dogs and a coutimundi she was fostering (I kid you not). One afternoon we took one dog and the coutimundi out for a walk on leashes near the U. of Texas, where I live, and ever since I've been elevated by the frat boys to "The Coutimundi Dude"- a serious promotion. I didn't really know what Farmville was costing her, so after the"baby llama" emails I looked at Zynga and how it worked. What they were doing- carefully and systematically preying on the kind and the needy like some sort of hyper-evolved emotional shark while the tech press politely applauded- made me madder than anything I'd seen on the internet in years. Today I emailed the following to my now much happier and more settled young friend: "I saw thew following story and remembered the time in your life when Farmville was so important to you. I never said anything at the time, because I know how much you loved animals, even virtual ones, but I did look at the company that made Farmville, Zynga, and got incredibly upset at the tactics they were using to make money. The idea of charging for add-ons didn’t bother me at all, but the way they systematically targeting the needs of people who were both kind-hearted and vulnerable because of the way they loved without reservation and yet felt so alone really pissed me off. I’m so glad that today you are in a much better place. I just feel sorry for those who created and so generously loved those disappearing virtual pets." I'll make no comment on Zynga and its well-deserved fate. But the rest of us (including me) should remember with love and respect the sheer neediness of some of those we make for and sell to... or just meet on the street,and try to do a little better by them in 2013. Happy New Year.

  17. 2012 Worst CEO by cpaglee · · Score: 5, Interesting

    Probably why Pincus was voted the 4th worst CEO in the USA in 2012 http://www.valuewalk.com/2012/12/the-worst-ceos-of-2012/