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Software-Defined Data Centers Might Cost Companies More Than They Save

storagedude writes "As more and more companies move to virtualized, or software-defined, data centers, cost savings might not be one of the benefits. Sure, utilization rates might go up as resources are pooled, but if the end result is that IT resources become easier for end users to access and provision, they might end up using more resources, not less. That's the view of Peder Ulander of Citrix, who cites the Jevons Paradox, a 150-year-old economic theory that arose from an observation about the relationship between coal efficiency and consumption. Making a resource easier to use leads to greater consumption, not less, says Ulander. As users can do more for themselves and don't have to wait for IT, they do more, so more gets used. The real gain, then, might be that more gets accomplished as IT becomes less of a bottleneck. It won't mean cost savings, but it could mean higher revenues."

173 comments

  1. IT the bottleneck? by cosm · · Score: 4, Funny

    GTFO.

    --
    'We are trying to prove ourselves wrong as quickly as possible, because only in that way can we find progress.' RPF
    1. Re:IT the bottleneck? by bhcompy · · Score: 1

      Well, it's not the IT people, rather the Information Technology part.

    2. Re:IT the bottleneck? by LordLucless · · Score: 3, Insightful

      Yes. That doesn't mean that it's IT's fault. At my current workplace, we have 150+ people, and 2 IT people. Getting stuff through IT is slow. However, the problem isn't with IT - they don't get to set their own budget.

      --
      Just because you're paranoid doesn't mean there isn't an invisible demon about to eat your face
    3. Re:IT the bottleneck? by cosm · · Score: 1
      And to reply to myself in bad form, it is rarely the network that is the limiting factor in the corporate environment. How many users out there are continually saturating their 1G links patched in to some top of rack from their cube? Not many, that's how much. Compute resources, maybe. Large dev shops with build farms, ok that I understand if your trying to get a bunch of builds kicked off before everybody else, but build servers' compute power is limited usually by production server budget, not core switch bandwidth. Most of this SDN business is about more software centric provisioning rather than using tried-and-true networking protocols blasting bits from ASICS. The new 'SDN/open' junk (read: centralized controllers and management) may lead to better network resource allocation, I have yet to see how L2-L4 gains will translate to better user experience...more like sales types telling management "you only need 4 core switches instead of a seperate layer of aggs and another set of cores, instead the 4 core's will be SDN ENABLED!, just sign the license agreement right here along with the line-item CAL cost agreements..."

      The real gain, then, might be that more gets accomplished as IT becomes less of a bottleneck.

      Yes. Keep downsizing IT. Don't worry. The Cloud will configure all of your central infrastructure...

      --
      'We are trying to prove ourselves wrong as quickly as possible, because only in that way can we find progress.' RPF
    4. Re:IT the bottleneck? by OhANameWhatName · · Score: 2, Funny

      At my current workplace, we have 150+ people, and 2 IT people

      As time marches on, people are becoming more IT literate and IT is becoming more people literate. In 20 years, those 2 IT people will be sitting in the basement playing Halo 16 justifying their existence by requiring a backup person to hold the passwords for the network infrastructure.

    5. Re:IT the bottleneck? by Zaelath · · Score: 5, Insightful

      As time marches on, people are becoming more IT literate

      Hahahaha

      http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect

    6. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      A car analogy:

      This is the same type of BS that the city I live in uses so they don't have to build or expand any roads, "Well, traffic will just be as bad even after we get the highway built, so why bother?"

    7. Re:IT the bottleneck? by plover · · Score: 4, Insightful

      Sure, IT's the bottleneck. Why? Because users who roll their own solution without understanding what they're creating will create a fragile business model.

      Andy Accountant decides to do General Ledger on Quickbooks, while Polly Payables decides to do billing on the bank's web server. How does one update the other? It starts out as a manual process. But let's say Polly is clever and signs up for IFTTT.com to automate the integration. She also hands the task of entering the bills over to Carlos Clerical. Later, when Polly is on vacation, Andy downloads an upgrade to Quickbooks - but IFTTT was set up only to modify the original Quickbooks. Now Polly's billing doesn't work, and Carlos has no idea what's going on. Polly is the only support person, but she's on vacation. Andy only knows about the manual processes, so he can't help Carlos. So the bills don't get paid.

      And the IT guy only knows about the PCs, the printers, the network, and the file server. He doesn't know about the apps, because the users got tired of waiting for him and rolled their own.

      Repeat this scene for each and every system, service, and person involved with computers in the organization. It starts out easy and fast, but the dependencies quickly crust over every activity the company performs. Support becomes a nightmare, and changes go from "difficult" to "impossible".

      If the IT guy put the pieces together, he (should) document the connections, provide troubleshooting knowledge, and at least know who to call for support. At least that's the theory.

      --
      John
    8. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      These are the same people who make getting more storage a matter of begging even though a terabyte hard drive goes for less than 100 bucks now. They'd rather see IT folks spend thousands of dollars in man hours struggling to deal with too little before they let us purchase any.

    9. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      Yes. Keep downsizing IT. Don't worry. The Cloud will configure all of your central infrastructure...

      No, automated deployment, provisioning, and monitoring tools like vagrant, puppet, chef, jenkins, splunk, nagios, etc. etc. will configure, deploy, and manage & monitor all of your central infrastructure. IT will become the experts in using and configuring these tools for the business, and the in-demand IT people will know how to work with the business to support 'cloud-y' scale up & scale-down to support shifting customer loads.

      The IT personnel who insist that everything's gotta be done by a bastardized version of a 15 year old shell script that you've been using since they wrote it in their first year out of college will be the ones who will be downsized. Because they WON'T be necessary. SDN or physical hardware doesn't matter -- if you're managing your infrastructure without an automated provisioning tool, you're now *doing it wrong* and the market will shift out from underneath you.

      Go learn the new tools, or go the way of thousands of mainframe boys, champ.

    10. Re:IT the bottleneck? by E-Rock · · Score: 3, Informative

      The problem is that a TB of enterprise class storage (and backup) isn't $100.

    11. Re:IT the bottleneck? by Billly+Gates · · Score: 2

      Yes. That doesn't mean that it's IT's fault. At my current workplace, we have 150+ people, and 2 IT people. Getting stuff through IT is slow. However, the problem isn't with IT - they don't get to set their own budget.

      What do they do all day? Browse slashdot?!

      I just left a company where we had 2.5 (one was part time) doing I.T for 1,300 users! I left because users had to wait 10+ days to get a response sometimes and always yelled at me while I worked for free off the clock not to get fired.

      If we can handle this with an average response time of 7 business days then why can't your company do so with 1/10 the demands? ... maybe I should ask where you work as I could be relieved not to have ulcers?

    12. Re:IT the bottleneck? by Anonymous Coward · · Score: 3, Insightful
      "Well, it's not the IT people, rather the Information Technology part."

      Cost savings are irrelevant when the data centre operators are outright price-gouging.

      The world’s largest tech companies have failed to justify their Australian pricing regimes, with a 12-month government inquiry into the matter finding that Australians pay more for products for little to no legitimate reason. In a report, the committee found that Australians pay anywhere between 50 to 100 per cent more for IT-related goods than our overseas counterparts.

      http://www.businessspectator.com.au/news/2013/7/29/technology/it-price-inquiry-spells-out-australia-tax

    13. Re:IT the bottleneck? by Billly+Gates · · Score: 1

      Sure, IT's the bottleneck. Why? Because users who roll their own solution without understanding what they're creating will create a fragile business model.

      Andy Accountant decides to do General Ledger on Quickbooks, while Polly Payables decides to do billing on the bank's web server. How does one update the other? It starts out as a manual process. But let's say Polly is clever and signs up for IFTTT.com to automate the integration. She also hands the task of entering the bills over to Carlos Clerical. Later, when Polly is on vacation, Andy downloads an upgrade to Quickbooks - but IFTTT was set up only to modify the original Quickbooks. Now Polly's billing doesn't work, and Carlos has no idea what's going on. Polly is the only support person, but she's on vacation. Andy only knows about the manual processes, so he can't help Carlos. So the bills don't get paid.

      And the IT guy only knows about the PCs, the printers, the network, and the file server. He doesn't know about the apps, because the users got tired of waiting for him and rolled their own.

      Repeat this scene for each and every system, service, and person involved with computers in the organization. It starts out easy and fast, but the dependencies quickly crust over every activity the company performs. Support becomes a nightmare, and changes go from "difficult" to "impossible".

      If the IT guy put the pieces together, he (should) document the connections, provide troubleshooting knowledge, and at least know who to call for support. At least that's the theory.

      One company I just left did this. We had 2.5 employees supporting 1300 users. To streamline this the outsourcer made desktop support just that. Phone support just that. and the .5 guy does 1/2 for each part of the day.

      So need Tibco installed. Nope call this guy in Iowa. Need EPM for MS Project? Sorry the project support group in New York does with that.

      I was explicitly forbidden to do anything outside of my narrow documented assignments. Users sometimes had to wait for 30 days to get up to speed after a refresh if one of these project managers was laid off or on vacation. But we saved money!!

      After being written up for helping someone else out I gave my 2 weeks.

    14. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      Really depends on what the users are. If you have 1300 "students" good luck with 2 IT people having time to do anything other than protect the network from a bunch of maladaptive little freaks. If you have 1300 12 O'Clock flashers, good luck getting them to do anything other than clean infections off the desktop fleet.

      Also, if you have lax controls on anything you can expect support man hours to balloon; a desktop that is locked down and doesn't allow the uber retards to install bonzai buddy or whatever trojan laden "free" shit is available today requires about 20 mins a year of maintenance. I knew one user that used 10 years of maintenance a month, every month, at least. They could have fired her and me and saved the company 2 salaries.

    15. Re:IT the bottleneck? by JanneM · · Score: 4, Insightful

      If you had a response time of a week for issues, and you had to work enough unpaid overtime that you left rather than facing an intolerable work situation then quite obviously you were not able to handle it with the staffing at hand.

      --
      Trust the Computer. The Computer is your friend.
    16. Re:IT the bottleneck? by satsuke · · Score: 1

      Probably depends on the nature of the business.

      Some types are business are inherently more IT dependent than others.

      At least, once upon a time I contracted to/ in an industrial factory making insulation.

      The permanent IT staff was 7 for a workforce of around 1200 .. and most of those were dedicated to the production control systems in the plant (ancient honeywell machines).

      Most of the workers were union tradesmen .. whom responded to the new email system training materials was to circular file them before I had left (and tried to use the shared computer to access playboy.com (mid 90s).

      Contrast that to today, where my job and industry is essentially all IT ((what with people carrying a network enabled computer in their pocket that happens to make phone calls and is still called a phone).

    17. Re:IT the bottleneck? by LordLucless · · Score: 3

      If we can handle this with an average response time of 7 business days then why can't your company do so with 1/10 the demands? ... maybe I should ask where you work as I could be relieved not to have ulcers?

      Yeah, waiting a week to get an expired password reset is precisely what I mean when I say going through IT is slow.

      --
      Just because you're paranoid doesn't mean there isn't an invisible demon about to eat your face
    18. Re:IT the bottleneck? by hawguy · · Score: 4, Interesting

      A car analogy:

      This is the same type of BS that the city I live in uses so they don't have to build or expand any roads, "Well, traffic will just be as bad even after we get the highway built, so why bother?"

      It's true. Once they build a new highway into town, people will build houses farther away on the other end of the expanded highway, so the new highway just fuels more suburban sprawl, so it causes more congestion inside the city and for drivers closer to the city where it may not be possible to build more roads at all. Or, in areas without a major population center, it can encourage job centers to spring up along the highway, which is difficult to serve with cost effective transit as people are forced to commute farther and farther to get to their jobs.

      By not building the roads, they implicitly encourage more high density, transit friendly development closer to the city.

      In general, a new highway is a temporary (and expensive) solution to a traffic problem.

    19. Re:IT the bottleneck? by bored · · Score: 4, Insightful

      Yah, and that is why the "cloud" providers are less expensive. Do you really think there is a 7 figure EMC sitting behind an amazon storage node?

      No! see apples to oranges again. For some reason its ok, for the cloud provider to run on cheezy hardware missing most of the "enterprise" features, but its not OK for random company to buy similar hardware.

    20. Re:IT the bottleneck? by bored · · Score: 2

      Yah, and 5 seconds tells you there is a difference between building a giant highway going into the farmland and adding a few extra lanes to a road running through the middle of downtown.

      The former is actually pretty easy/inexpensive, while the latter is expensive and difficult. Yet, the former actually gets done all the time, even though it actually makes the traffic worse.

      The worse part is "encouraging" alternative methods of transport really don't work until they hit critical mass. All over the southern and Midwestern US the public transportation is the only thing worse than the garbage roads. You have bike lanes that are used by a couple dozen people, while a few thousand are stuck sitting in their idling cars... Or buses that stop to pick up one person blocking 10 or 15 cars for a minute or more while they fumble for their pass...

    21. Re:IT the bottleneck? by theshowmecanuck · · Score: 5, Insightful

      We allowed a senior developer to manage his own AWS EC2 instance for development of a server. Then we noticed a few hundred gigs of data were moving through the server when he wasn't around. We shut it down and audited it. There were ports and security vulnerabilities exposed that just shouldn't have been, because he had set it up to be easy for development etc etc etc. The IT bottleneck was removed. So was a good chunk of money from the company paying for some people at a number of Chinese IP addresses to move data through our servers (that costs on cloud services ya know). Just because people know how to make things work, doesn't mean they know how to do so safely. Nor does it mean they have the inclination to learn to do it safely either. I don't like data Nazis any more than the rest. But they serve a purpose that no-one else is willing to take on. Let the average computer users control things, and your company will be fucked.

      --
      -- I ignore anonymous replies to my comments and postings.
    22. Re:IT the bottleneck? by gagol · · Score: 0

      You think accounting is a bottleneck, try dealing with the second generation heads of a family business... spoiled child that takes everything for granted.

      --
      Tomorrow is another day...
    23. Re:IT the bottleneck? by Billly+Gates · · Score: 1

      I had the best stats believe it or not.

      You are correct I couldn't handle it and I thought it was a rotten thing to do the users. 2.5 per 130 vs 1300 is a 10x workload difference!

      I left also because the other guys got paid 50% more and had benefits and they paid me as a temp but let me handle the same workload. I was told regardless of my stats the beancounters so no value in I.T. so that is all I would ever make. After being reprimanded for doing something another department was supposed to do because a VP needed a solution now!! I gave my 2 weeks out of anger.

      I fired myself so to speak because that is not acceptable in my own standards.

    24. Re:IT the bottleneck? by Joining+Yet+Again · · Score: 1

      bastardized version of a 15 year old shell script that you've been using since they wrote it in their first year out of college

      That's exactly what puppet gives you, only you also have to remember another tedious infrastructure that's out of your control and constrains what you can do.

      Some of these tools are really just resume-fillers. Any sysadmin worth anything has always done centralised automation.

    25. Re:IT the bottleneck? by Billly+Gates · · Score: 1

      They should be fired in your company!

      I had 10x the same workload with a similar response time, in which I fired myself for as I found this disgusting and incompetent towards the users. I was also paid 40% less than those who came earlier when the beancounters did not keep cutting the budgets for the same workload too which angered me and caused my resignation.

      Still a week for a password reset should have heads roll. I rolled my own as a truly competent employee would not work for such a company with that poor of service.

    26. Re:IT the bottleneck? by hawguy · · Score: 4, Informative

      Yah, and that is why the "cloud" providers are less expensive. Do you really think there is a 7 figure EMC sitting behind an amazon storage node?

      No! see apples to oranges again. For some reason its ok, for the cloud provider to run on cheezy hardware missing most of the "enterprise" features, but its not OK for random company to buy similar hardware.

      Companies want to see the big Netapp or EMC name on the array so they can trust that the manufacturer knows what they are doing enough that their data is safe. Amazon and Google can get away with using cheap commodity hardware because they *are* the big name, and people trust that they can keep their data safe, so they don't need to turn around and buy hardware from the big storage vendors.

      Are cloud providers really much cheaper? An entry level Netapp FAS2240 with 12TB of disk costs around $16K

      Amazon charges $0.095/GB/month, or $1140/month for 12TB. So after 14 months on Amazon, you could have bought a local array.

      You still have to back up (or replicate) the data from the local array, so that's not a true apples-to-apples comparison (assuming that you trust S3 enough that you don't keep your own backup of the data). a 12TB array is pretty small so you don't get much economy of scale, so once you get into the larger arrays with 100's of TB, I think the numbers swing farther away from S3 for corporate storage.

    27. Re:IT the bottleneck? by Billly+Gates · · Score: 1

      Really depends on what the users are. If you have 1300 "students" good luck with 2 IT people having time to do anything other than protect the network from a bunch of maladaptive little freaks. If you have 1300 12 O'Clock flashers, good luck getting them to do anything other than clean infections off the desktop fleet.

      Also, if you have lax controls on anything you can expect support man hours to balloon; a desktop that is locked down and doesn't allow the uber retards to install bonzai buddy or whatever trojan laden "free" shit is available today requires about 20 mins a year of maintenance. I knew one user that used 10 years of maintenance a month, every month, at least. They could have fired her and me and saved the company 2 salaries.

      Oh get this shit! All the users were local admins on top of that workload! Cries ...

      Then you clean the viruses and then some MBA jerk says "Billly Gates, it has been a week! Are you going to fucking fix my computer or what?! ...
      Me: Sorry cleaning virus infections of angry pigs that someone with local admin rights installed on the shared drive ...

      MBA: What?! Are you going to come clean it or not
      me: Let me clear with my boss
      Boss: No go clean the machines!
      MBA: Billy I am going to call you by the hour until it is done ...

      Anyway, offtopic here and venting. My original point is sometimes people with lax IT culture get away with shit like 2 users for 130 people?! If I dealt with this shit with 2.5 users, and a 700 user refresh, plug virus outbreak with local admin users, and regular IT, all for $14/hr with no overtime, then I think some I.T. folks need to get their butts in gear.

      For those in my situation. QUIT! Life is too short and you are part of the problem if you put up with such poor service. I was just as incompetent too by agreeing to have such limited resources.

      If more IT requires more IT work then it brings a greater productivity and pays for itself.

    28. Re:IT the bottleneck? by gagol · · Score: 1

      At that rate, using Ophcrack is actually faster! Even with Win7.

      --
      Tomorrow is another day...
    29. Re:IT the bottleneck? by gagol · · Score: 1

      So, what you say is the smart person use it's bicycle instead of its car?

      --
      Tomorrow is another day...
    30. Re:IT the bottleneck? by Anonymous Coward · · Score: 2, Interesting
    31. Re:IT the bottleneck? by uncqual · · Score: 5, Interesting

      But, keeping three copies of the data on cheap hardware, one of which is hundreds of miles away and having a couple other data centers to which the data migrates in seconds and minutes is within the scope of a cloud provider -- just business as usual (the exact number of data centers and copies is irrelevant as they depend on this years stats for the low cost hardware - it's all statistics).

      A business whose business isn't to maintain ten(s) of data centers and manage them for redundancy may not be willing (nor, probably, should they) to pay for that level of redundancy just for their own ten terabytes of important data (their business is making innovative widgets efficiently, not managing geographically distributed data centers, each with a connection to at least two independent power sources plus backup generators).

      If a midsized business making drywall needed another car to transport a sale person, would they build an auto plant to build that car? No, they would lease the car from a business whose business was leasing cars (and providing replacement cars and maintenance) and who, in turn, bought them from a specialist in designing and making cars (Toyota for example).

      --
      Why is there an "insightful" mod and why isn't it "-1"? If I wanted insight, I wouldn't be reading /.
    32. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      The system that Google employs was based on the logical idea that having massive amounts of redundant cheap hardware would be much more reliable than spending that same budget on enterprise grade hardware. Once this was proven in practice, that budget could be reduced to provide slightly better than enterprise hardware levels of reliability on the client side.

      There's a job at Google that consists of endlessly imaging new boxes to take the place of failed boxes. Yank the bad HDD throw a new one in, push an image onto it and place it in the queue for use.

      .

    33. Re: IT the bottleneck? by Anonymous Coward · · Score: 1

      I don't know really... There seems to be a lot of cargo cult tendencies among the hardware guys.

      What I DO know is that we have to run all our stuff on virtualized hardware and SANs and are spending a lot of time fixing "performance" problems due to I/O and memory contention that are impossible to reproduce on a moderatly specced laptop.

      It seems to be impossible to move to dedicated hardware - the budgets are separate so for them it doesn't make sense to have another filter they would need to vacuum, we don' t seem to be able to transfer the blame, and they have clearly priced dedicated hardware out of the question.

    34. Re:IT the bottleneck? by Anonymous Coward · · Score: 4, Interesting

      I can give you a counter example. We had a Cloud Ops team that had the task to exactly prevent this stuff you described.
      Great. Except, they didn't even know how to set an EC2 instance with EBS. Also they couldn't provide the EC2 instance types that were needed.
      So in the end, we just worked around them. Instead of taking *days* to explain them what we needed, we had our EC2 instance running in 5min exactly how we needed it.

    35. Re:IT the bottleneck? by crutchy · · Score: 0

      IT is becoming more people literate

      http://www.youtube.com/watch?v=ITcNbEPdpJU

    36. Re:IT the bottleneck? by dbIII · · Score: 1

      They should be fired in your company!

      That's right, bring the headcount down so that it's two weeks to respond instead.

      Or try the cloud - a week for MS to fix one of their typos in DNS at one of their hosted MS Exchange farms so that a customer with more than sixteen thousand email users could start getting email again. Formerly intolerable queue lengths to get stuff done are the norm in some places due to mismanagement - low headcount is considered more important than customer service.

    37. Re:IT the bottleneck? by AK+Marc · · Score: 1

      The really big ones run on commodity hardware with special operations to back it up (redundant systems, drives, centers handled propriatarially). To get the same uptime, the little guys buy the expensive hardware.

    38. Re:IT the bottleneck? by CadentOrange · · Score: 3, Insightful

      Someone once said that Europeans view time the way Americans view distance; 50 years is nothing to one, 50 miles is nothing to the other.

      It's not always possible to cycle and still be productive at the other end.

    39. Re:IT the bottleneck? by AK+Marc · · Score: 1

      That's a crowd sourced answer written like someone is trying to convince an IT manager to spend more on storage. The correct answer is more mundane and dystopian. "because they can." There is no other reason. If they couldn't, they wouldn't, but they can so they do. Home drives are good enough for most enterprise use, and see wide use at Google and Amazon. If the enterprise SAS were so much better, why are so many doing what they can to move away from them?

    40. Re:IT the bottleneck? by SuricouRaven · · Score: 3, Insightful

      They are becoming just IT literate enough to be a problem.

      Any idiot can set up their own department server now. But that idiot won't know how to configure firewall rules, stop unneeded services or make sure patches are up-to-date.

      Any idiot can move their data around on USB sticks and dropbox - and this will greatly increase productivity, as they subvert the frustrating demands of IT to keep all confidential data within the office and start catching-up at home and on the commute too. Until someone loses the stick or has their laptop stolen, leaving half your customer database floating around the street somewhere.

    41. Re:IT the bottleneck? by dbIII · · Score: 1

      Bike lanes and even pedestrian/bike bridges are dirt cheap while another full traffic lane with a lot of wear and tear is not. There's no point bitching about the bike lanes when the real issue is an unwillingness to put in the resources to add more traffic lanes.

    42. Re:IT the bottleneck? by ACE209 · · Score: 2

      If a midsized business making drywall needed another car to transport a sale person, would they build an auto plant to build that car?

      A bit over the top. Better comparision would be between buying the car and leasing the car.

      --
      "we are all atheists about most of the gods that societies have ever believed in. Some of us just go one god further."
    43. Re:IT the bottleneck? by AK+Marc · · Score: 1

      Nope. More roads doesn't push people out. More roads let people buy cheaper land. The problem is land price, not roads. If downtown houses were as large and cheap as those 40 miles away, then nobody would sprawl. Fix the housing availability, and you fix traffic. But no, we get the anti-road nazis demanding bad traffic to punish those who choose cars, and no solution to someone who wants a 3-bedroom house with a yard large enough for a trampoline in a good school zone. Just make them change their minds by crippling the schools and transportation system until they live 5 to a room near work as the only way to survive.

      God bless the 3rd world we call the USA.

    44. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      I had the best stats believe it or not.

      You are correct I couldn't handle it and I thought it was a rotten thing to do the users. 2.5 per 130 vs 1300 is a 10x workload difference!

      I left also because the other guys got paid 50% more and had benefits and they paid me as a temp but let me handle the same workload. I was told regardless of my stats the beancounters [saw] no value in I.T. so that is all I would ever make. After being reprimanded for doing something another department was supposed to do because a VP needed a solution now!! I gave my 2 weeks out of anger.

      I fired myself so to speak because that is not acceptable in my own standards.

      So, you, in IT dept did the job of another dept, instead of doing the job of IT dept, and you still don't understand why the beancounters saw no value in IT?

      You left your boss the thankless job of explaining to his boss why his team spent time doing someone elses' job, while at the same time complained of lacking manpower.

      You must have thought yourself did a great job giving a solution to the VP, else you wouldn't have mentioned it. But has it occurred to you that what the VP asked might not be the RIGHT thing to ask? Maybe the other dept was stalling to work through the politics to NOT have to do it? Maybe your boss's boss is also working for the same thing, which you had now nicely sabotaged by giving the VP what he wanted. Maybe as a result, a few depts will, from now on, be straddled with supporting that (eating more resources), which may not even give any ROI to the company?

    45. Re:IT the bottleneck? by Sique · · Score: 1

      It's not that easy. Each road that addresses traffic congestion somewhere and is really able to ease it, actually lowers traffic costs on this relation. And if traffic cost decreases, transports that where inefficient and/or too costly before now become economically feasible. Thus more traffic occurs, until the costs due to additional traffic congestion rise high enough to stop further traffic increases. That's the Jevons Paradox, that was mentioned in the article, applied to traffic: adding new roads to ease congestion problems might cause more traffic congestion.

      --
      .sig: Sique *sigh*
    46. Re:IT the bottleneck? by MickLinux · · Score: 2

      Our company moved to Microsoft Cloud, and user rates plummeted. Everything became uselessly slow, the good spreadsheets can't even be opened by cloud services, the app forces you into the online Outlookwhich is better performed by the local ap, data limits are sometimes a bottleneck, and basically we ended up using it for end-of-the-week backup.

      To get things done, we depend on email and thumbdirves.

      Oh, and we fired our IT guy, and then started paying him as a contractor.

      So we are experiencing the opposite of what the article says.

      --
      Correct Horse Battery Staple: 72 bits of entropy. Enter "Correct H" into google. When it generates the phrase, that's
    47. Re:IT the bottleneck? by AK+Marc · · Score: 1

      So increase fuel tax, and you reduce traffic, right?

      The one thing I've never seen the studies address is why people have a high tolerance for traffic, and why they will go to their tolerance edge. What reason would they have, and why does nobody ever address that?

    48. Re:IT the bottleneck? by Bert64 · · Score: 2

      The problem is that the IT dept is becoming less IT literate...
      The industry has expanded very rapidly, and demand for skilled people has massively outpaced demand. This is then coupled with vendors who try to claim their products don't require highly skilled staff to manage them.

      Also as you point out, people are becoming more IT literate but this can be dangerous, as these people often think they know a lot more than they really do and are prone to breaking things. These are also the kind of people who try to move into IT and become cheap but barely competent staff.

      And a lot of problems aren't down to budget, more competent staff can do more with less resources... It is incompetent staff who will just try to throw money at a problem rather than studying the issue properly.

      I long for the days when the IT dept was staffed by geeks who understood the technology and had enough of a keen interest in it to spend their free time learning about new technologies. Now you get an IT dept full of suits who learned what little they know on a few short courses and have no interest in learning anything new.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    49. Re:IT the bottleneck? by RabidReindeer · · Score: 1

      That's a crowd sourced answer written like someone is trying to convince an IT manager to spend more on storage. The correct answer is more mundane and dystopian. "because they can." There is no other reason. If they couldn't, they wouldn't, but they can so they do. Home drives are good enough for most enterprise use, and see wide use at Google and Amazon. If the enterprise SAS were so much better, why are so many doing what they can to move away from them?

      Maybe I've been travelling in the wrong circles, but I haven't run across a case where access to hardware was a serious bottleneck since mainframes stopped being the center of the universe and "DP" became "IT".

      The real bottleneck always seems to be software. Specifically, software that is customized to the needs of the customer. And that customization is going to take as long and cost as much regardless of who owns the hardware or where the hardware is located on (or off) the planet.

      Well, more accurately, you can buy "cheap" customized software, but it's typically going to be "cheap" in the quality sense of the word.

    50. Re:IT the bottleneck? by dkleinsc · · Score: 1

      For some reason its ok, for the cloud provider to run on cheezy hardware missing most of the "enterprise" features, but its not OK for random company to buy similar hardware.

      There's no mystery here - when the system breaks, as it inevitably will, the IT department can blame the failure on the cloud provider rather than on themselves.

      --
      I am officially gone from /. Long live http://www.soylentnews.com/
    51. Re:IT the bottleneck? by Greyfox · · Score: 1
      One of the problems there is that every IT department I've ever encountered doesn't distinguish "important" data that actually needs that storage and unimportant data that you could install on a $100 consumer drive. The master OS image you deploy out to all systems is fairly important. Once that image is deployed, it could be replaced easily enough. Data in home directories is fairly important but often suffers from an inconsistent back-up policy. A terabyte of space will be allocated from the "expensive" storage whether it's going to be used for production data or tester temp space.

      Of course, if your IT department had sensible policies for stuff like that, it would absolutely save your company a lot of money. You're going to the cloud for the same reason your resources were so limited in the first place. Your IT's inability to optimize the provisioning of resources and your developers' inability to optimize for storage space and memory. You're paying that cloud company because they're better at the former than you are, and you'll be paying them a lot more than you should because of the latter.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    52. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      These are the same people who make getting more storage a matter of begging even though a terabyte hard drive goes for less than 100 bucks now. They'd rather see IT folks spend thousands of dollars in man hours struggling to deal with too little before they let us purchase any.

      Even ignoring the big names in storage because a lot of enterprises can't afford to go with those... your single request costs more than you think when you factor in (1) extra costs for increased speed (faster media and extra media for raid), and (2) extra storage required for the backup. The latter varies quite a bit if statutory requirements come into play.

      Now, if IT says yes to your request, it has to say yes to all requests of comparable merit. So, now multiply by 10 or 25 or 100, because if people see somebody else get something, they'll want it themselves.

      Even assuming a well-administered IT unit with competent people, the cost to IT of your request far exceeds your impression of the cost of what you're asking for. The simplest way around this is internal billing. In organizations where I've seen this, IT never says no if the user's budget unit says they'll pay for it.

      In one organization I worked, there was plenty of money and IT did not say no. If somebody requested more storage and discussed their requirements with IT, they got what they asked for... up to a point. Unfortunately, in such organizations, people acclimatize and then they keep asking until somebody has to start thinking about the money again.

      And do not underestimate how much IT budgets have been chopped. No doubt, there are plenty of idiots and ***holes in IT out there, but that's not the whole problem. They have limited, often decreasing, resources and are expected to work within those resources.

    53. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      1TB of unstructured data sitting block storage, near line SAS (cheapest available) disks, 6+2 Raid 6, EMC VNX, protected by a disk based backup system with a 3 month retention at our company costs about $5000. That does NOT include the actual cost of the SAN itself, the cost of the facility to house it, power it etc.. just the backup licensing and the actual disks.

      Using tiered or straight SSD, smaller faster SAS disks, Raid 10 or 4+1 raid 5 and the price can easily be 2-5x that. Of course not many people need to put unstructured data on those but the servers themselves often require it.

      If you are replicating data or backups the price can almost be double.

      You get what you pay for.

    54. Re:IT the bottleneck? by Billly+Gates · · Score: 1

      If I and my other former cowrokers were there a password reset would be done by noon. 130 employees can be managed part time for someone experienced easily.

      I do not tolerate poor performance in this economy when anyone can be replaced. If sales were lost due to a week of no email then the beancounter needs to be fired. People shoyld read Larry Wingets "It is called work for a reason?"

    55. Re:IT the bottleneck? by Billly+Gates · · Score: 1

      Right so providing excellent service is a no no and I should expect a complaint from a VP?

      What about her needs and mine here? The boss is always right even when she is not yours just like the customer. Thats part of the problem and why IT gets no respect qnd is viewed as a cost. Quiting was the right thing to do.

    56. Re:IT the bottleneck? by Sique · · Score: 1

      I don't advocate any special way to reduce traffic :) I just wanted to point out that Jevons Paradox is also valid for road construction.

      --
      .sig: Sique *sigh*
    57. Re:IT the bottleneck? by MightyYar · · Score: 1

      The problem is that a TB of enterprise class storage (and backup) isn't $100.

      It's this attitude that has a bunch of crappy USB drives sitting on so many of my co-workers desks.

      That same drive could be sitting in the data center, where it could get backed up. Sure it wouldn't be as reliable as enterprise class stuff, but it's a lot better than it sitting on someone's desk where it can be swiped or lost in a disaster. You could set up a FreeBSD zfs system for a couple hundred dollars plus time that would serve dozens of these guys. It could back up to another such system at another site. It wouldn't be perfect, but it would be a damn sight better than what they have now. Just so all parties know the risks involved, it's all good.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    58. Re:IT the bottleneck? by jellomizer · · Score: 2

      Good old corporate Ego getting in the way of running business again.

      When ever I hear the word Enterprise class, I tend to cringe, as an MBA myself, the term Enterprise class means, It is more expensive, so you should think it is that much better.

      If they let their egos aside. And really look objectively at the specs you tend to find a bell curve in quality. The "enterprise class stuff" tends to be 1 Standard Deviation better in quality. However it price is exponentially higher. It is often cheaper to get 2 or 3 Middle Quality (MBA speak it is "Consumer Grade") and replace them when they fail. As you will probably be replacing drives about 25% more. However the difference in cost means you will have a lower total cost of ownership. Even with additional expensive staff.

      However these organizations think they need the best. So they waste money on this stuff although it may not perform that much better.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    59. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      And if IT did this for them, they would be gathering requirements, arguing over whose solution is technically more elegant, wining and dining with vendors, pick the one with the hottest sales chick / most buzz words and the system would finally be functional 3 - 4 years later. Meanwhile Andy, Polly and Carlos will still be doing the same thing mentioned above because if a business does not have cash coming in, doesn't know where it is going and doesn't have rank and file people to make it all work then the company goes out of business.

    60. Re:IT the bottleneck? by nabsltd · · Score: 1

      a 12TB array is pretty small so you don't get much economy of scale, so once you get into the larger arrays with 100's of TB, I think the numbers swing farther away from S3 for corporate storage.

      Although some things get cheaper when you buy more (floor and rack space utilized better, administration cost lower per TB, etc.), pretty much everything else is linear.

      Although where I work isn't in the NSA or Google realm, we do buy disk space in close to petabyte chunks, and you really only get about a 20% break at best with that kind of volume. It's still around $1K/TB for slower disk, $2-4K/TB for fast disk, and $10K/TB for SSD.

    61. Re:IT the bottleneck? by MightyYar · · Score: 1

      The other problem from my perspective as a user is archiving. My IT department will archive files for 7 years, but I have no way to search the archives so I just keep it all on the network drive. I can't believe that there isn't and index-then-archive service out there. Now that I type this, it seems absurd, and my IT department must just not know about it.

      Anyway, the result is that I use many gigabytes worth of network storage with data that is really old and probably useless unless we get named in a patent suit.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    62. Re:IT the bottleneck? by nabsltd · · Score: 1

      Here's why IT doesn't use those 100 buck 1TB hard drives

      For tier 3 storage, you will see 1TB drives at close to $100 in commercial storage, although they will likely be the higher end drives (like WD RE4, etc.).

    63. Re:IT the bottleneck? by jeffmeden · · Score: 2

      Nope. More roads doesn't push people out. More roads let people buy cheaper land. The problem is land price, not roads. If downtown houses were as large and cheap as those 40 miles away, then nobody would sprawl. Fix the housing availability, and you fix traffic. But no, we get the anti-road nazis demanding bad traffic to punish those who choose cars, and no solution to someone who wants a 3-bedroom house with a yard large enough for a trampoline in a good school zone. Just make them change their minds by crippling the schools and transportation system until they live 5 to a room near work as the only way to survive.

      God bless the 3rd world we call the USA.

      Desirable land is desirable... Get used to it, there is no "fix" for every one downtown wanting a huge house on half an acre. Have you noticed how rarely it is that new land is produced? And how often it is that new greedy d-bags are produced? You can hopefully infer that this will be happening from now until forever.

    64. Re:IT the bottleneck? by Jawnn · · Score: 2

      I can give you a counter example. We had a Cloud Ops team that had the task to exactly prevent this stuff you described. Great. Except, they didn't even know how to set an EC2 instance with EBS. Also they couldn't provide the EC2 instance types that were needed. So in the end, we just worked around them. Instead of taking *days* to explain them what we needed, we had our EC2 instance running in 5min exactly how we needed it.

      Whoever picked/assigned that team failed, because the "team" obviously lacked the skill set required to do the job, just like the developer in GP's example lacked those skills. That's and argument for better training, but hardly an argument for placing the management of IT resources in the hands of end users.

    65. Re:IT the bottleneck? by dbIII · · Score: 1

      If I and my other former cowrokers were there a password reset would be done by noon

      It all depends on how long the queue of tasks is and what the policy is doesn't it? In the badly run places people are writing about the guy doing the reset doesn't even find out about the task for a week. There's no point blaming the poor sods at the blunt end of such a mess. You have to find an arse a bit higher up the tree to kick when something has gone that far wrong.

      If sales were lost due to a week of no email then the beancounter needs to be fired

      MS didn't lose the client because the client thinks that's just how it happens with outsourcing, and the manager that let the queue stretch out to a week I'm sure never even found out about the problem, let alone faced any consequences. Meanwhile I just get to act smug because I'm not outsourcing and don't have such a policy and management failure that means it takes a week before somebody even reads a trouble ticket.

    66. Re:IT the bottleneck? by Jawnn · · Score: 1

      Yeah, waiting a week to get an expired password reset is precisely what I mean when I say going through IT is slow.

      So the obvious solution then, is to allow users to reset their own passwords. Right? Who needs an "administrator" for the access control system? Just give all the users the admin passwords. Right?

      Obviously, that's an absurd suggestion, but you've offered nothing in the way of a solution to the problem you describe. Hell, you have not even offered a half-assed analysis of why it takes so long for a password reset. I have not seen things so bad that it took a week to get that done, but I have seen it take hours. That's not acceptable, but poor management resulted in a situation where there were no hands available for "single user" issues, when they were all occupied on issues that impacted multiple users. Blaming "IT" for that condition is short-sighted, to say the least.

    67. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      Second that one. We put through a proposal for a small set of EC2 instances for a specific project and the ops team flipped out about it, arguing that it wasn't compliant with our standards and that they could set up instances for us just as quickly. I put a request in with them for a quote on cost/time and after 3 days, I got a request to set up a 1 hour meeting for the following week.

      They might be able to do it but c'mon, we've securely managed instances our own instances plenty of times and have systems experience on the team. We could've had the whole thing configured and running in a few hours if they'd just stay out of our way.

    68. Re:IT the bottleneck? by MrMickS · · Score: 2

      Well, it's not the IT people, rather the Information Technology part.

      Sorry, but frequently its the people.

      - Its those people that are in IT because its a career that will earn them a living rather than because they have a gift for it.
      - Its those people that blindly follow rules because they only know how, they don't now why.
      - Its those people who only have round peg and try to use it to fill every hole whatever the shape.
      - Its those people that decide to implement things from scratch rather than build on experience gathered elsewhere.
      - Its those people that are more concerned with staying in their job so pick the safe solution rather than the optimal one.
      - Its those people that have caused ITIL to be necessary.

      Get rid of the majority of people that are working in IT for the wrong reasons and things would work better.

      Feel free to substitute IT with any other skilled profession. It holds true for most of them.

      --
      You may think me a tired, old, cynic. I'd have to disagree about the tired bit.
    69. Re:IT the bottleneck? by LordLucless · · Score: 1

      Obviously, that's an absurd suggestion, but you've offered nothing in the way of a solution to the problem you describe. Hell, you have not even offered a half-assed analysis of why it takes so long for a password reset. I have not seen things so bad that it took a week to get that done, but I have seen it take hours.

      How the hell would I know? I'm not in the IT department - I'm a user on that system. Moreover, it's a windows environment, which I have no knowledge nor interest in. I have no idea, nor do I care. If you expect your users to perform a systemic analysis of your IT department to determine why the turn around time is so long, methinks you're expecting too much.

      --
      Just because you're paranoid doesn't mean there isn't an invisible demon about to eat your face
    70. Re:IT the bottleneck? by MightyYar · · Score: 1

      If downtown houses were as large and cheap as those 40 miles away, then nobody would sprawl.

      This probably depends on your city. I'm in Philly, where downtown housing is plentiful and cheap, but the schools suck hard. People like me live just outside the city limits so that we don't have to put our kids in private school. Once you are in the suburbs, you are correct - housing is cheaper further out.

      I suggest changing the way we fund schools to address this, though funding is hardly the biggest problem that Philly schools face. Someone needs to fire every single person in the district and start fresh. I'd say nuke the whole thing, but the kids would probably get caught up in that. :)

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    71. Re:IT the bottleneck? by MightyYar · · Score: 1

      It's probably not a single factor. Cost (gas, wear and tear, etc) and commute time probably combine on one side against cost-of-living and quality of life on the other. At some point, you look at what your car is costing you in dollars and time and emit a "fuck that" and move. On the other side, you watch each of your neighbors' houses get broken into and see your schools declining and emit a "fuck that" and move, putting up with a bit more of a commute. The balance is probably a little bit different for each person, but can probably be described nicely with statistical correlations...

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    72. Re:IT the bottleneck? by Richard+Dick+Head · · Score: 1

      That would be nice, but try doing that in the July summer heat in the deep south without showing up to work smelling like a jock strap! And lord help you if you took a dump after the shower. Haha. :D Maybe that works in Canada...

    73. Re:IT the bottleneck? by plover · · Score: 2

      I'm not disputing anything you say about the slowness of the project process, or even the potentially corrupt selection process. It can take years for an IT shop to make some of those simple ideas happen. And that doesn't say anything about the size of the shop, either. Even a large well-staffed shop can take many months just to get a new project on their priority list, let alone completed.

      Did anyone look at Polly's solution to figure out the ROI, or if it is worth the risk? Did she save $20 of labor per week by outsourcing it to a $50 per week service? Is she costing the company $1,000 per year in downtime because of her ill-thought-out home grown system? Has she planned for upgrades to the other systems? Did anyone review the security of her solution? Polly's not an IT project manager, so she doesn't even know all the decisions that should be considered.

      One good thing about a big, slow, IT-based process is that the people who own the business can look at all the projects competing for resources and decide "this one will make the most money, do it first," "this one will only save the accountants 5 minutes per day, do it last," and "this one is too high of a risk - don't do it." It's their money - they get to decide how to spend it.

      --
      John
    74. Re:IT the bottleneck? by mjwalshe · · Score: 1

      Well obviously your company has a strange view of what a senior developer is if he made those trivial errors.

      When I set up a AWS based system for part of reed Elsevier I made damm sure that I was only running the services I needed and I locked it down so that only people coming from our ip could access the web side of the system. And both I and My manger kept a strict eye on what we where spending on AWS.

      Ideally I woudl have liked to lock it Down further with ssl certs to secure the link between my system and the API I was interfacing with but unfortunately the company that provided the api hand thought about security at all

      And yes I did see a lot of dodggy requests coming from Chinese ip's looking for common software packages site was running dark on a bare ip and completely roboted out

    75. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      Wish I had mod points. Especially the ITIL part. ITIL is the devil, and it makes every interaction you have with IT operations folks exactly like talking to a computer. But because people can't be trusted, it's in place.

    76. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      Well was the que high? They didnt do their job as having 55 tickets a week was the norm I had why I left. If you have 55 tickets thats almost half of all your employees! .... Original example cited.

      Yes you are incompetent and need to be replaced if your que cant handle that in 4 hours.

    77. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      You have the concept but not the whole picture.
      Replacing hardware when it fails is not the expensive part, hard part, or the business critical part. Redundancy and replacing the data and maintaining access to the data is what makes something "enterprise" and raises the cost. I can buy two cheap low class SANs. If I lose a raid group because 3 drives in a raid 6 disk fail at once (which has happened to me on a cheap SAN), the data is not accessible. Sure, replace the disks or fire up your other cheap SAN, rebuilt and restore select data from backup, or manually rezone your server(s) to that other SAN, hope your cheap replication scheme worked. There are many different levels of things you can do to ensure access and redundancy from total instant failover 1000 miles away without a single glitch or lost packet to manually swapping fiber cables and switching to another SAN that you have some form of replication on and many options in between. It is the IT managers/CIO etc job to present to the business the various options and how much each costs and pick the one they want with clear defined SLA for recovery. It is not an EGO thing. That is the IT persons job.

      Using a networking example of what you are claiming..

      Do not buy Cisco 3750 access level switches, instead of two of those you should buy 3 cheaper BrandX 48 port switches. Rack them up and if something breaks, have someone go in and swap cables. Do you split everything across the three BrandX switches or put everything on two and the other with nothing on it? You will need more fiber to run back to your MDF cores if you want them all hooked up at once, also more power drops and possibly even a bigger UPS now. Do the BrandX have dual power supplies and will they work with your existing RPS unit? How do you monitor those BrandX switches? You have multiple offices, can you ensure you can get the same model BrandX for each office? You are having some STP issues, what is the support is out there and searchable in Google for the BrandX switches? Does BrandX have a similar line of switches and routers with a similar OS?

      What about in the data center?

    78. Re:IT the bottleneck? by jellomizer · · Score: 2

      Well be sure not to get the Cheap stuff as well. There is a sweet spot in the middle where you get the best bang for the buck.

      That said if you have external backups and you mission critical of some data isn't that high where you need it now always. You probably could get by with using cheap stuff and restore from backup if it fails, sure it may take a day to get it back out. But information such as financials information doesn't need to be there all the time for most organizations. But there within a few days you need it.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    79. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      What about in those countries where it's customary to view the distance AS time? In Canada we would almost never say "I live 10 km from work", but rather, we'd say "I live 10 minutes from work". :P

    80. Re:IT the bottleneck? by Rakishi · · Score: 2

      I'm sure that's what my company was thinking when they bought low level un-managed switches for our office.

      Then someone created loop when plugging in a router. Stupid switch couldn't detect it and couldn't be remotely managed. We had no network for 2 days as the IT guy had to be flown in to figure it out. Forty people basically doing nothing for 8 hours and barely doing anything for another 8. Including the sales staff who couldn't do demos. I'm sure you you can do the math on how much that cost with that MBA degree of yours.

      Saving $100 on a switch cost the company a lot more in lost revenue and sales.

      All those little slows downs and inefficiencies and failures add up to a lot of lost time and money. When I spend an hour dicking around with the shitty wifi router you bought that's an hour you're paying me to not do my job.

    81. Re:IT the bottleneck? by Rakishi · · Score: 1

      I can setup a server. I don't want to. I don't want to manage a server. To keep up with updates. To deal with issues. To read up on standards. To setup firewall rules.

      Also, it'd take me five times as long to create a server that is half as reliable as one done by a proper sys admin who does nothing but that all day. That's time I'm not doing my job and that's time I'm basically being overpaid a lot to be a shitty sys admin.

      Fuck that.

    82. Re:IT the bottleneck? by Anonymous Coward · · Score: 1

      replied too early continue...

      And the problem is the MBA or CFO or president of the company or whoever outside of IT WANT gold level service and 100% uptime and access but at the cost of scrap iron. The IT gets caught in the middle and looks like an idiot either way. A PC at home and a Windows OS on a machine that everyone in the world is familiar with is not what is running the data center in the background. There is a reason enterprises have specialized engineers or teams for storage, VM, SQL, messaging, networking, security. Those are very elaborate positions that require very special skills. Some of those skills cross boundaries between each other and some do not. I'm getting off topic here but.. It's not hard to dabble in those areas but in a large enterprise, dabbling is not going to cut it. I recently have been interviewing people for a VM position. Just about everyone has some virtuallization experience on their resume. Some claiming to be an expert. 90% of those I interviewed that claimed they have be doing virtualization for 3+ years can not even explain what factors to consider for choosing the best size for a VMFS.
      I assume those people worked at places that you have worked at in the past. They do not want to pay for one outstanding product or person, instead choose to pay for two lower cost people or equipment and expaect the same level of service. Two inexperienced people at $75K each can not make up for one experienced person making $125K.

    83. Re:IT the bottleneck? by Jawnn · · Score: 1

      The problem is that a TB of enterprise class storage (and backup) isn't $100.

      Damn straight. Too bad that all too many users and PHB's forget that adjective and it's importance. Don't get me wrong. I love "the cloud" and it's economy (among it's many virtues) but to assume that this or that commodity service is a good fit for a system that is engineered to meet the security, availability, and management demands of this or that business is just plain stupid.

    84. Re:IT the bottleneck? by Jawnn · · Score: 1

      It should be obvious that this apples-and-oranges comparison is just so much BS. Does every business need to maintain a high end storage network, complete with off-site DR, block level replication, and all the other expensive bells and whistles? Of course not, but to suggest that none do need that level of sophistication is to ignore reality. Likewise, there are various shades of gray between these two extremes. Making a decision about such a fundamental piece of infrastructure using price alone is insane.

    85. Re:IT the bottleneck? by ZenShadow · · Score: 1

      Just so all parties know the risks involved, it's all good.

      Yeah, that's the problem. Once IT owns it, they're also the ones that take the blame when it fails; known risk factors don't make a bit of difference to the scapegoat when data is lost.

      Therefore the scapegoat buys the most reliable storage it can afford.

      --
      -- sigs cause cancer.
    86. Re:IT the bottleneck? by barjam · · Score: 1

      Based on my experience I disagree with your (often cited) theory. Of the cities I have lived in that decided to build roads vs ones that did not the only thing that has been a variable is the quality of life and drive times. People actually prefer to live in the suburbs and will still chose to live there regardless of traffic.

    87. Re:IT the bottleneck? by MightyYar · · Score: 1

      All you have to do is CYA. Lay out the tradeoffs in a meeting, make people agree in writing, and move on with life. Sure you'll take heat when a drive drops off the network - that's your job to fix it. But you can always say, look, give me xxx dollars and I can make this problem 10x less likely going forward. They will probably agree that you all made the right tradeoff decision the first time, or they will have to agree that you need more money.

      If your place of employment is not rational, then you will probably get blamed for the dead USB drive anyway.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    88. Re:IT the bottleneck? by Hognoxious · · Score: 1

      I've got the middle on line one. It's pretty pissed off about being excluded.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    89. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      Its those people who only have round peg and try to use it to fill every hole whatever the shape.

      I know some guys like that, if you know what I mean...

    90. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      [Citation Needed]

      I suspect the irony here is that you are the one under such a spell. Face it, IT just isn't that hard these days. 15 years ago yes, computers were fragile and getting services to work right, run reliably and resist disasters was pretty challenging. Today so many features are baked in that it just really doesn't present that much of a challenge. Bust out a car analogy with me: carburetors were a pain in the ass, so was rotary ignition. Toss some well designed technology under the hood, and a car that would have only gone 10,000 or 15,000 miles without running like shit for want of a tune-up now runs 100,000-150,000 miles before the same kind of maintenance is needed. Sure, stuff still breaks and sure, there are still poor designs out there. But you sure as shit can't explain car reliability as a function of people delusionally thinking they now know more about cars. Cars do run far far far better today than they did even 25-30 years ago; IT is under the same forces of change but as you can imagine the change happens much faster.

    91. Re:IT the bottleneck? by Wolfraider · · Score: 1

      Most archival solutions that enable end-users to search the archives are more expensive than just purchasing the disk storage.

    92. Re:IT the bottleneck? by AK+Marc · · Score: 1

      Desirable land is desirable... Get used to it, there is no "fix" for every one downtown wanting a huge house on half an acre.

      You must have missed the point. The point is "people hate bringing up families in tiny inner-city apartments in horrible school zones" and the "fix" for that is making traffic so bad that they hate an affordable house in a good neighborhood even more. The "fix" is worse than the problem. The problem is the planners and anti-road-Nazis seeking to punish people who would give up their time to provide for their family. The people working on the problem are trying to make it worse. That's the problem.

    93. Re:IT the bottleneck? by RatherBeAnonymous · · Score: 1

      There's no mystery here - when the system breaks, as it inevitably will, the IT department can blame the failure on the cloud provider rather than on themselves.

      Doesn't matter. IT is still on the hook. Who recommended, evaluated, configured, specced out, configured, managed, the storage vendor? If IT was involved we still are on the hook for fixing the problem. Except with everything in the cloud we have no control and no access. All we can do is cajole or abuse the provider until it is fixed.

    94. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      Whoever picked/assigned that team failed, because the "team" obviously lacked the skill set required to do the job, just like the developer in GP's example lacked those skills. That's and argument for better training, but hardly an argument for placing the management of IT resources in the hands of end users.

      Bahahaha. Shit rolls up hill, eh? Basically you are saying that apparently developers can't be trained to manage IT resources (despite demonstrating significant aptitude) but surely sysadmins can be trained to! Sure thing. There is a new role, DevOps, and it pwns you and your scrawny sysadmin team.

    95. Re:IT the bottleneck? by Anonymous Coward · · Score: 0

      Some of these tools are really just resume-fillers. Any sysadmin worth anything has always done centralised automation.

      Then there are very few sysadmins worth anything out there.

      I've worked with hundreds over the years, and there are very few of them - we're talking 'count on one hand, with 2 or 3 fingers left over for growth' - who could rebuild a particular server to its 'current good operational state' unless:

      1) They JUST finished configuring it, and took a full backup and copious notes;
      2) They manage a SINGLE server which they know intensely from top to bottom;
      3) Nobody else administers the servers, has the admin passwords, or has made any configuration change whatsoever to it;

      Most sysadmins I've worked with cannot do this, because they don't track all their changes, and they don't track configurations. The way to do that is in the code that defines your infrastructure - and very few have anything more than a "for system in $(cat server-list.txt); do ssh "run something"; done" -- errors aren't tracked, failures aren't addressed ("Oh I'll finish 90% of them, and come back and fix the couple that failed later..."), and over time, the environment skews.

      The value proposition of tools like puppet & chef is that your infrastructure is treated just like your software: it is rebuildable at any time, from source code that defines the configuration in exquisite, clear detail - meaning if you run it 1000 times or 1 time, the resulting systems will be identical, with failures being flagged and tracked (and programmatically verifiable) - so instead of setting up a thousand one-off loops to push the latest version of java out to systems that were offline for one reason or another when you ran it the first time, you can focus on solving the specific failures you've seen, and then let your automation system come in and bring the system into compliance.

      The adoption of these tools is more than a 'resume filler,' the adoption of these tools is filling a massive need in IT, and again - the people who are not using them are doing it wrong, and will be left behind.

      The VERY few sysadmins who have "always been doing centralized administration" have also been devoting inordinate amounts of time to developing and supporting this tool - having an externally-supported (and open source) tool, while counter to the "Not Invented Here" syndrome so many IT folks fall prey to, is a good thing: it frees your time up significantly, and that lets you spend more time working with your Business partners learning how to help them support and run their applications effectively, instead of writing stupid edicts that dictate to them what they can and can't do because your automation tool doesn't support it.

    96. Re:IT the bottleneck? by evilviper · · Score: 1

      You can blame HR (and their superiors running the company) for continually trying to cut costs, going for ever less competent IT staff and just treating the horrible fallout as an externality. And perhaps even worse, for making it inefficient and hard to connect people with jobs...

      Either they have crazy barriers like looking through linked-in and facebook for potential recruits, rather than job boards. Or just as bad, they outsource recruiting to 3rd parties, often the job is taken by many former call-center employees in India, who will spam the email addresses of every resume they can find in the entire country... I had to remove my phone number from my resume, because answering calls from recruiters, who rarely had a relevant or geographically practical assignmeny in mind, became a part-time job in itself.

      I'm very higly skilled, and have a good strong work history, yet I find I have to move 100 miles in one direction or another every time I want to change jobs, because it's too damn difficult to find open positions near where I live, despite all being huge urban areas with obscene numbers of employers spread around, who presumably have jobs to fill.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
    97. Re:IT the bottleneck? by hawguy · · Score: 1

      The system that Google employs was based on the logical idea that having massive amounts of redundant cheap hardware would be much more reliable than spending that same budget on enterprise grade hardware. Once this was proven in practice, that budget could be reduced to provide slightly better than enterprise hardware levels of reliability on the client side.

      There's a job at Google that consists of endlessly imaging new boxes to take the place of failed boxes. Yank the bad HDD throw a new one in, push an image onto it and place it in the queue for use.

      .

      That's great when you have many racks of storage and can pay someone to endlessly image new boxes to take the place of failed ones. But labor is expensive, so for the small enterprise that has a couple racks of storage, it usually works out better to pay for the expensive storage system that calls home and automatically sends out a service engineer whenever anything breaks.

    98. Re:IT the bottleneck? by bored · · Score: 1

      No, as just happened on the route I ride, they repainted the 2x2 traffic lanes at intersections down to 1x1 and replaced the two lanes with bike lanes. Sure they get used, but now the traffic is backing up like crazy and its still the summer. Wait until school starts and what previously took a single light cycle to get through will for sure take 3 or 4.

      I don't mind spending money on bike lanes, what I hate is when it comes at the expense of existing road lanes.

    99. Re:IT the bottleneck? by gagol · · Score: 1

      Maybe that works in Canada...

      Not quite well in winter...

      --
      Tomorrow is another day...
    100. Re:IT the bottleneck? by dbIII · · Score: 1

      Hmm, too cheap to even build a bike lane but closing a road lane to do it? Now that's cheap and very nasty.

    101. Re:IT the bottleneck? by dbIII · · Score: 1

      We appear to be talking about different things here. Beyond a certain queue length competence just doesn't come into it one way or another and there's no way around it other than more hands on deck, even if it's just someone to sort the tasks and give you that password reset job by noon instead of next week.

    102. Re:IT the bottleneck? by dbIII · · Score: 1

      Well was the que high?

      I've got no idea since I only had the week long response time to fix a typo to go by. Either way they were under-resourced and six days longer than advertised.

    103. Re:IT the bottleneck? by E-Rock · · Score: 1

      You should look at the warranty and operating environment specs for commodity and enterprise hard drives. One has a warranty that ends pretty much as soon as you open the packaging, and the other will be replaced at the manufacturer's cost for five years. One is rated to be operating a few hours a day, the other is designed for continuous operation. One rates their speed as the maximum burst transfer, the other sustained operation.

      There's plenty of places that it's a bullshit term, but storage isn't one of them.

    104. Re:IT the bottleneck? by Bert64 · · Score: 1

      It's a mix of both...
      There is a severe shortage of highly skilled people, while relative abundance of poorly skilled people. And as you say, those doing the recruiting are not sufficiently clued up to tell the difference.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
    105. Re:IT the bottleneck? by jon3k · · Score: 1

      People aren't getting any more "IT literate". Computers are just getting easier to use (eg: iPad). As someone who works in IT, I truly welcome easier to use systems, and the pipe dream of "smarter users" (really meaning: more technically competent, they're all generally bright people). We have a massive shortage of skilled IT works, at least here in the US.

      The consolidating of IT resources in "the cloud" will hopefully allow us to centralize the maintenance of thousands of disparate, duplicate-function IT systems (eg: the millions of scattered fileservers, all administered independently, many of them poorly) into the hands of a few highly skilled professionals, so that's encouraging (and admittedly, a little scary).

    106. Re:IT the bottleneck? by jon3k · · Score: 1

      Plot twist: these guys are talking about each other

    107. Re:IT the bottleneck? by jon3k · · Score: 1

      SDN was really more designed for large leaf-spline datacenters, honestly. A lot of people are questioning it's value with regards to small datacenters or large IP WANs.

  2. Exactly by Anonymous Coward · · Score: 0

    This.

  3. Business IT exists to support the Business by Anonymous Coward · · Score: 0

    Of course helping the business get its task done is the only reason IT exists at all. If the increased usage
    results in a more profitable operation, then its a good thing. It is back to the first step of enterprise architecture, which is
    what jobs does the business want IT to help it accomplish? If the business can accomplish more by using more resources,s
    so much the better. It is not ITs job to ration IT resources, (except perhaps by charging back costs incurred). If the cost recovery
    model recovers for the additional resources used, then It is not squeezed either. If the model is not recovering costs it does
    need to be adjusted. IT is often cited for being to slow to meet business demands, so this helps. However it may well
    reduce the size of the solution construction part of IT as those resources move to the business units. Here is where
    a set of corporate standards would be useful. Of course we have seen over the last 20 years how a thousand flowersb
    bloom in a branch of IT then the market prunes it back to 1 or 2. Take Ethernet versus Token Ring, or TCP/IP versus
    Decnet, or the old SNA architecture. Or another example, MIPS,Sparc, Itanium, Motorola Chips, or the Vax hardware
    architecture.

    1. Re:Business IT exists to support the Business by Drakonblayde · · Score: 1

      Of course helping the business get its task done is the only reason IT exists at all. If the increased usage
      results in a more profitable operation, then its a good thing.

      Ah, that's the problem though. Your typical corporate bean counter doesn't look at it that way. What they see is an increase in overhead, which drives profitability down. You have to have damn good data in order to prove that the increased cost actually lead to greater revenue and more profit than if they hadn't spent the money. That's the kind of thing that drives good IT managers fucking insane.

  4. Other examples by Anonymous Coward · · Score: 0

    Faster internet? Download more data. Bigger hard drive? Store more porn. Better video compression algorithm? Larger files per hour.

  5. Price elasticity of demand by Anonymous Coward · · Score: 0

    The situation can be modelled by the theory of price elasticity from microeconomics. If the demand for cloud computing is highly elastic, then cutting the price of the resource in half will be met by more than twice the original quantity demanded, after adjusting for the long term growth in demand that would've occurred even without the price adjustment, i.e. the long term movement of the supply and demand curves. This high price elasticity case is what the Citrix guy is speculating could happen. I don't know that it makes sense, though. If the price of gasoline fell in half (let's say from $3.60 to $1.80/gallon) and stayed there for 12 consecutive months, long enough to convince people that it wasn't a fluke, people would undoubtedly drive more and use more gas, but I doubt they'd use twice as much as they are now.

    1. Re:Price elasticity of demand by PlusFiveTroll · · Score: 1

      > then cutting the price of the resource in half will be met by more than twice the original quantity demanded

      In the history of computing so far, this has happened 'naturally'. Moores law up to this point has lead to a doubling of chip sizes (and therefore processing power) every 18 months. Your gas analogy is not compatible with the general trend of computing technology. Users would be surprised if there next car they bought didn't get double the gas mileage (halving the price of gas in usage) in digital computing.

      The question then turns in to 'is there still tasks that can be made faster or better with more computing resources'. That answer varies greatly depending on the business, but in theory the amount of computing we could find use for is much much larger then the amount we currently have.

  6. And low-calorie foods cause obesity by mysidia · · Score: 2, Insightful

    Because when people read the label and see that the food is lower calorie or "more healthy"; they eat a larger amount of the food because they feel less guilty due to it being "more healthy"; and the additional consumption more than offsets the decrease in calorie count of the "healthier food"

    So eating lower calorie foods makes you less healthy....

    1. Re:And low-calorie foods cause obesity by khasim · · Score: 2

      As users can do more for themselves and don't have to wait for IT, they do more, so more gets used. The real gain, then, might be that more gets accomplished as IT becomes less of a bottleneck.

      As with your calorie example, you won't end up with more work being "accomplished".

      You'll end up with more fat.

      Look! I can record HD video and upload it to the data center and then embed it in my Power Point presentation and then email it to everyone as an attachment. With just a few clicks. Instantly.

      Right now most of the people I deal with are more interested in the fonts on a document rather than the content of the document (which they will rarely read in the first place).

    2. Re:And low-calorie foods cause obesity by Anonymous Coward · · Score: 0

      The usual way to control consumption (and maximize profits) is raising the cost of the low calorie food for that increased obesity in the population.
        By the way, why the summary claims that software defined datacenter would lead to particularly easier access or provision for the end user? There are usually some management in place in the organizations using the coming tool set to manage the shared resource. Doesn't everybody want a Pareto optimal datacenter?
        Surely the argument would fit better for the misty services. You only see what you have getting into when the mist has cleared.

    3. Re:And low-calorie foods cause obesity by Common+Joe · · Score: 2

      I'll take a triple bacon and cheese burger with super sized fries annnnnnnd... a diet coke.

    4. Re:And low-calorie foods cause obesity by Anonymous Coward · · Score: 0

      after drinking diet coke for a long time, i don't do regular coke anymore. Tastes awful.

  7. No kidding by timeOday · · Score: 1

    In the early 1950's, there were only a few computers (mainframes). The idea that we would now have only a few dozen computers in the world, which would each cost a fraction of a cent due to Moore's Law, sounds pretty dumb, doesn't it? Obviously the ability to do more is at least as important as declining cost for a fixed capability. Nothing new at all.

  8. Not a 1:1 ratio by Tony+Isaac · · Score: 4, Insightful

    Virtualization makes it easier to stand up a new "server." True.
    This simplicity will lead to using more "servers." Granted.
    But those virtual servers require far less hardware than the old physical servers. Many of these virtual servers are used only a small percentage of the time. Depending on the load, 10, 20, or even more servers can run on one physical piece of hardware.

    So even if we use, say, five times more "servers" with virtualization, we will be using fewer physical units--fewer "resources."

    In short, the math is not so simple.

    1. Re:Not a 1:1 ratio by mlts · · Score: 1

      There are other variables as well. If the servers have disk images stored on deduplicated backend filesystems that have autotiering, the hypervisor is able to swap to a dedicated fast disk or SSD and swap the VM out if unused, then adding another VM might take very little in physical resources.

      What is happening is that because VMs are easier to create, modify and archive, it allows developers to spin up new boxes as opposed to adding more tasks to existing hardware or VMs. Is this good? Possibly. It is just a change.

      Personally, I'll take the SDDC trend over "use the cloud" any day. I am a fan of keeping sensitive data in-house, with time-tested items like remote recovery sites [2] and remote failover testing.

      This isn't just the domain of the EMC VNX. Windows Server 2012 has deduplication [1]. Windows Server 2012 R2 has autotiering, so frequently used data would get migrated to SSD, while stuff that is not as used ends up on the slower SAS, or SATA platters.

      [1]: Not active deduplication like what EMC or Oracle's ZFS offers, the deduplication on Windows is a two-phase process. Data gets written, and a background task finds duplicated blocks and replaces with links. Not as cool as what you can do with dedicated controllers and data movers as on the SAN backend, but something nice to have regardless.

      [2]: With iLO, remote consoles, and other items, unmanned remote sites at a good data center are doable. Not cheap, but doable, and decently secure. If worried about someone breaking in (most commercial coloc data centers have better security than a lot of internal businesses), then there is always adding encryption (and the headache of key management in a secure, yet recoverable fashion.)

    2. Re:Not a 1:1 ratio by hawguy · · Score: 2

      Virtualization makes it easier to stand up a new "server." True.
      This simplicity will lead to using more "servers." Granted.
      But those virtual servers require far less hardware than the old physical servers. Many of these virtual servers are used only a small percentage of the time. Depending on the load, 10, 20, or even more servers can run on one physical piece of hardware.

      So even if we use, say, five times more "servers" with virtualization, we will be using fewer physical units--fewer "resources."

      In short, the math is not so simple.

      Even if the resource cost to stand up and run a new server (with automation to patch and maintain the operating system) is zero, there's still a support cost in maintaining the application. Someone still has to patch (and test) the application to keep it up to date. Someone has to test the application after operating system patches to make sure nothing broke. Someone has to set up automated monitoring of an application that may not have been designed for any automated monitoring. Someone has to track down bugs and work with the vendor to get them fixed. Someone has to figure how to get data out of the application and into the company ERP system. Someone needs to maintain the password database on the application because no one in the department thought that bought it thought that "AD/LDAP integration" was important. When the department that bought it decides that they no longer want it, someone has to figure out how to migrate the data to their new latest and greatest application.

      So even if IT can run 10 times more servers without additional hardware/support costs for the servers and operating system, someone in the organization needs to support the application, and that's not something that individual departments typically do well when they buy and run their own applications.

    3. Re:Not a 1:1 ratio by ArsonSmith · · Score: 1

      VMs will eventually provide what Java always promised. Write once run anywhere, because the entire OS is encapsulated within the VM and not just the development environment. Java is still likely to even be a big part of this.

      --
      Paying taxes to buy civilization is like paying a hooker to buy love.
    4. Re:Not a 1:1 ratio by MightyYar · · Score: 1

      Someone still has to patch (and test) the application to keep it up to date.

      A lot of the virtualization that my IT department is doing involves moving legacy boxes running ancient applications over to new servers. They are taking these 10 year old boxes running Windows 2000 and moving them into VMs as the hardware starts to die. In other words, the applications and OSes weren't being maintained before, and the VMs won't be maintained either. I'm not in IT, so don't flame me :)

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    5. Re:Not a 1:1 ratio by jon3k · · Score: 1

      I think the web already delivered on that far more than virtualization will. The reality is that the vast majority of applications aren't written as OS specific compiled binaries anymore.

  9. You shouldn't be surprised by Jevons Paradox by NotSoHeavyD3 · · Score: 2

    Since engineers have always worked on efficiency so pretty much everything you use these days is more efficient that the equivalent item from 30 years ago. However people in the US use more energy per capita than they did 30 years ago.(So for example instead of 4 people in a family watching the same 25" TV during prime time each one of them has their own and or they watch it more. End result is the amount of energy used to watch TV is greater even though the actual TV uses less power.)

    --
    Did you know 80 to 90% of the moderators on slashdot wouldn't recognize a troll even if one dragged them under a bridge.
    1. Re:You shouldn't be surprised by Jevons Paradox by xvan · · Score: 2

      That's not true.
      30 years ago, you had no LCD/plasma tv's.
      So with a ratio of 3:1 tv's, you're saving power.

      With a 4:1 you'd spend a little more power on prime-time, but if there was an "always on" tv on the house, you'd be still saving power.

    2. Re:You shouldn't be surprised by Jevons Paradox by NotSoHeavyD3 · · Score: 1

      Well you have to remember 30 years ago we watched less TV than now.(Yes, I'm old enough to remember how much TV I watched in the late 70-80's.) Not only are there more TV's in my house now than 30 years ago(when I was a kid) they're on a lot more so the end result is more electricity usage in my house on TV's than 30 years ago.

      --
      Did you know 80 to 90% of the moderators on slashdot wouldn't recognize a troll even if one dragged them under a bridge.
    3. Re:You shouldn't be surprised by Jevons Paradox by theshowmecanuck · · Score: 2

      No. I think most code is generally nowhere near as efficient as 30 years ago. 30 years ago you were severely limited in processing speed, memory, and storage. To run a major enterprise business system, you needed to code thins as efficiently as possible. As computer systems became more advanced, businesses had coders write stuff faster, with less efficiencies in the code, but overall more cheaply because they didn't have to such experts to create highly optimized code. It didn't need to be as highly optimized since the faster speeds of the computers made up for less optimized code, as well as all the new GUIs etc. Ever notice that games take as long or longer to load now than before, even though computer systems are orders of magnitude more powerful now? Cool bloated frameworks and programmers who think they the greatest since they read about the latest asynchronous web framework on the internet screw that whole notion up. I'm tired tonight and in a shite mood... could have worded this better, but you get my drift. Goodnight.

      --
      -- I ignore anonymous replies to my comments and postings.
    4. Re:You shouldn't be surprised by Jevons Paradox by PlusFiveTroll · · Score: 1

      >Ever notice that games take as long or longer to load now than before, even though computer systems are orders of magnitude more powerful now?

      Storage latency. Spinning hard disks are not orders of magnitude faster when loading gigabytes of random data then the 64k off of what ever medium 20+ years ago. Load that same huge game off a fast SSD or RAMdisk and it's pretty much instant.

    5. Re:You shouldn't be surprised by Jevons Paradox by Anonymous Coward · · Score: 0

      most of the time the TV is on as background noise, like an old time radio.

    6. Re:You shouldn't be surprised by Jevons Paradox by Anonymous Coward · · Score: 0

      Ever notice that games take as long or longer to load now than before, even though computer systems are orders of magnitude more powerful now?

      As a longtime gamer, I can say that this is mostly end-user ignorance. In ye olden days of gaming, the game fit on a 5.25" floppy disc (or two) had 80x80 pixel 16 color graphics, awkward PC speaker sound, took a minute to load, and still dumped all the backstory and even most of the while-playing story in the manual that you lost behind the shelves.
      Modern games fit on a 10gb blue-ray, have 1600 polygon defined breasts (and a couple more for the rest of the female body models), 25mb textures for a wristwatch, voice-acting, real-life instrumental recorded music, take a minute to load, and no one pays attention to the backstory or while-playing story because cutscenes are boring.

      Then there are some odd games like Alpha Centauri that have the same load time on an i7 with a 32 gigs of ram and a modern high-speed spinning disk drive as it did on a P2 with 32 megs of ram and what was at the time a high-speed hard drive.

  10. Energy or resource in general by Anonymous Coward · · Score: 0

    If you had an energy source which was unlimited, people would piss it away. If aircraft had a 100% safe nuclear power source where planes could fly unlimited distances, the sky would be full of planes with people on joy rides. Likewise cars, likewise ships. Space shuttles burning hydrogen and oxygen rockets would have bi-weekly launches. We would have country sized air conditioners in the hottest of deserts, and people wouldn't bother shutting the door. If IT can provide a hundred million queries pre-built for novices, using huge amounts of resources in the process even when the vast majority of those queries will never be used or rarely used, but people want them 'just on spec', then they want them and resources will be wasted.

    1. Re:Energy or resource in general by Anonymous Coward · · Score: 0

      That is true, but what about the good that can come from it. If we had unlimited energy, then we could have ships go and sweep up the plastic in the Pacific Gyre, "boil" it back into usable short chain fuels using thermal depolymerization, then reuse the petroleum we have. Or, just pull CO2 directly out from the air.

      What I don't understand is this thinking of "if we have it not limited, people will waste it". It amazes me sometimes we (as a society) got past living in fields of shit with the only people who might live past their 20s are the top of the top royalty like most of the Middle Ages.

      Someone can say that about refrigeration (why bother with that, people will just freeze useless stuff), or cars (why should people just drive around anywhere they choose and waste gas?)

  11. A giant sucking sound of lost US admin jobs by AHuxley · · Score: 1

    Refreshing that old quote: You implement Cloud, the new network structure, where they pay dollars an hour, have no health care, no retirement, no pollution controls, etc., and you're going to hear a giant sucking sound of US admin jobs being pulled out of this country. We have great telco agreements across the world.
    Do US admins, technical staff, CS graduates, staff with double degrees really think US multinationals will let you work overtime with Seattle civilian aircraft engineers like wages for generations?
    The "creativity and innovation" will be in security/privacy cleared front companies based in the USA to offer legal cover for huge out sourced backhaul.
    Agility will be more in finding a "self-service model" faster based on ever cheaper staff in say a Vietnam or Laos.
    Will the US end user see any price savings? The cost per core, per seat, per VM will be rental and with their 24/7 'local' hardware support for your software rental:
    cost will chart in one direction: Up :)

    --
    Domestic spying is now "Benign Information Gathering"
    1. Re:A giant sucking sound of lost US admin jobs by iggymanz · · Score: 1

      Give sensitive data to poor country's IT workers? they've already proven themselves not trustworthy, the horror stories from India alone boggle the mind. And good luck with any legal venue.

    2. Re:A giant sucking sound of lost US admin jobs by theshowmecanuck · · Score: 1

      Sounds like an MBA's wet dream.

      --
      -- I ignore anonymous replies to my comments and postings.
  12. Jevon's Paradox by Okian+Warrior · · Score: 4, Insightful

    Jevon's paradox is valid, but only under specific economic assumptions.

    It's only true so long as there is more demand for the resource, and it's only a problem when the resource has a cost attached. Essentially, it's true in a "scarcity" economy, but not true under "post scarcity".

    We've achieved "post scarcity" for several resources already; for example, phone calls and computer time.

    Phone calls used to be expensive and billed by the minute, but nowadays it's virtually free. Similarly, computer time used to be metered and charged - in college, the CPU time for each program run was deducted from your account. Nowadays people can have as much un-metered computer time as they want.

    CPU time and phone service aren't literally free, but the cost is so small as to be negligible.

    Despite this, we do not see infinite consumption. People have a certain level of need for a resource, and when that need is met they stop consuming more. Coupled with a declining population, there is no reason to expect infinite consumption.

    Your company may be using more resources than it needs... but so what? Computer resources are remarkably cheap - so cheap, in fact, that it may be more effective to ignore the problem. Optimize the biggest expenses first: if that turns out to be IT resources, then take a closer look. Otherwise, just ignore it.

    (For another example of post-scarcity, consider the Chinese "dollar stores" that have cropped up. The cost of goods is so small that the time and expense of price tags makes a big difference. This is almost post-scarcity of tangible goods.)

    1. Re:Jevon's Paradox by Anonymous Coward · · Score: 0

      "But so what?" ... this adds up to huge costs quickly. If the use-cases for resources were truly elastic, such as with grid computing, then we wouldn't see millions (and billions, globally) of dollars/euros lost because of over-provisioned hardware or instances left online unnecessarily.

      The only sensible solution to curbing unnecessary datacenter costs is to implement chargeback for internal resources at a realistic rate, and foster an internal market for these resources. If the customers are willing to pay (even within the same company), then it must have value for them. If you find that you cost 10x what Amazon or other providers charge (which is not that uncommon if you lack the economy of scale and still have to maintain legacy infrastructure) then that's also OK, because only customers who require it will spend that much. If your organisation decides to charge customers less than cost-price, then it's just a business decision (eg. to help attain economies of scale and save in the long term), and not your problem.

      Of course, if you have legacy infrastructure already, it often has fixed costs involved, so a lot less use in favour of an external cloud provider might only result in more costs, not less.

    2. Re:Jevon's Paradox by serviscope_minor · · Score: 1

      CPU time and phone service aren't literally free, but the cost is so small as to be negligible.

      Despite this, we do not see infinite consumption.

      Well yes. Infinite cnsumption would require zero cost. There is no such thing as negligible when it comes to infinite use.

      The thing is we always want more. Bigger supercomputers, faster desktops, a phone as fast as a desktop and at the bottom end, more power than the teeny low power embedded 8051 running at 32.768kHz gives.

      --
      SJW n. One who posts facts.
    3. Re:Jevon's Paradox by Anonymous Coward · · Score: 2, Insightful

      CPU time and phone service aren't literally free, but the cost is so small as to be negligible.

      Despite this, we do not see infinite consumption.

      CPU time and electronic communication (and data storage) are excellent examples of Jevon's paradox. The cost has become negligible, and in response consumption has increased to the point where almost all use of these resources is either completely pointless, or of benefit to society so marginal that is is difficult to measure.

      It's almost too easy to start citing examples:
      - High frequency trading - astronomical use of low-latency coms and CPU power to perform arbitrages whose payoff rapidly converges to the cost of the technology and capital used.
      - 'Big data' - incredible technological and intellectual resources devoted to things like predicting what NetFlix people should have recommended to them, so that books and TV programmes can be sold slightly more efficiently and marginally more profitably.
      - Social media - massive numbers of servers chugging away in Oregon, for a user experience which is only slightly more engaging than swapping chat or gossip by voice phone, SMS or face-to-face (and roughly 50c per month per user of ad revenue). Many of these servers exist only because of attempts by one company to compete with another in a market for nearly identical services.
      - Large numbers of TV channels, mostly devoted to repeats, other forms of redundancy, pointless services like 'SMS chatrooms on TV', gambling games and low-budget attempts to sell completely worthless products to socially marginalized and/or mentally ill viewers.
      - various forms of state and corporate surveillance by electronic means, which are largely ineffectual and serve only to force those people who have something to hide to make a minimal effort to circumvent them.
      - handheld games on smartphones of similar complexity and user experience to those available in the 1980's, requiring many orders of magnitude more sophisticated hardware, which is used for a) eye candy b) system and platform overhead caused by bad design and programming c) various forms of encryption, authentication and DRM, in order to ensure that no-one harms innovation and creativity by 'stealing' a copy of Puzzle Bobble.

      For Chris'sakes, people are walking around with extraordinarily powerful handheld computers, which serve one purpose and one purpose only - simulating the behavior of a printed book, with absolutely no advantage except weight and space IF AND ONLY IF you are going to read two or more books on the same journey to work and back (and this effect is pretty negligible until you are replacing three or four paperbacks).

    4. Re:Jevon's Paradox by Anonymous Coward · · Score: 0

      Jevon's paradox is valid, but only under specific economic assumptions.

      It's only true so long as there is more demand for the resource, and it's only a problem when the resource has a cost attached. Essentially, it's true in a "scarcity" economy, but not true under "post scarcity".

      We've achieved "post scarcity" for several resources already; for example, phone calls and computer time.

      Bullshit. As long as we have help desks and customer service and bills to pay, we are not remotely near any kind of "post-scarcity" scenario.

      The article is correct in that people will demand more IT resources.

      If they weren't using the additional IT resources, they'd still have to get the job done using less efficient techniques.

      They are, thus, using the IT resources because they're better than what they have. By focusing on IT in its own bubble the article misses the real economic picture.

      For example, if you can get more people using a centralized database instead of a collection of spreadsheets emailed and photocopied around, that's still a gain in efficiency and productivity. You just weren't counting the random collection of spreadsheets in your analysis.

    5. Re:Jevon's Paradox by 140Mandak262Jamuna · · Score: 1

      Cost of using computer or phone includes things other than just money. Speaker's time is valuable too. That is what limiting infinite consumption. But in corporations such things can take a completely surreal turns. There was the apocryphal story about the build group of a major software vendor that was doing daily builds on products (both release and debug, mind you) on branches way after the end of life of products. The product teams had been disbanded but none of them issued "stop build" request and the scripts were faithfully rebuilding a frozen code branch for more than a decade.

      --
      sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  13. auto-strawman by Anonymous Coward · · Score: 0

    This might be the stupidest article Slashdot has ever posted.

  14. Did you even read the summary . . . by Anonymous Coward · · Score: 0

    Before spouting off your moronic post to show everyone what a genius you are?

    Read the sentence before your quote. He was citing the 150-year-old paradox.

    If you have some sort of brain dysfunction that prevents you from remembering something for more than five seconds, my sincere apologies.

  15. The new cloud ? by Anonymous Coward · · Score: 0

    Talking about useless buzzwords.

  16. It just gets worse here by Anonymous Coward · · Score: 0, Interesting

    So, we are back to the "you'll never need more than 640K" or "the world only needs 5 computers" or "a telephone per town will be good enough" logic?

    Now, in the real world, we invent new things, and then make them as cheaply as possible, increasing use/ownership of the widget, and hopefully finding as many uses for the widget as possible. There are even films from the mid 20th century laying down this concept of capitalism and consumerism working at its most effective. But guess what? There are ALWAYS entrenched interest in the older and crappier ways of doing anything who will pay 'experts' to proclaim that the proposed new ways are stupid/dangerous/expensive or whatever.

    Let me guess. Next up on Slashdot is a reference to Amdahl's law that 'proves' no general computer ever benefits from having more than 3 cores? Those that quote such 'laws' are ALWAYS too thick to comprehend the extremely limited set of circumstances to which the 'law' applies. Those that understand such special circumstances will never quote such 'laws'.

  17. Shitty datacenters & Shitty management by Anonymous Coward · · Score: 0

    Datacenters are now shit.

    Back in 2000, the rule, and it worked, was one app per server.

    Now assholes are piling on the virtual servers, and piling as many apps as possible onto each server.

    In addition, the agile process skips the architecture phase expecting the architecture to grow by consensus, So when engineers add functionality to a system, its guesswork in a short time frame based on what's already there, which may or may not be the be good place, or create yet another new app.

    And never mind the junior developers who don't know what the fuck a CDM is, and insist on writing their own, incompatible shitty CDM, because they didn't learn that shit in school, creating more system overhead because of excessive data-translations.

    1. Re:Shitty datacenters & Shitty management by PlusFiveTroll · · Score: 1

      >Back in 2000, the rule, and it worked, was one app per server.

      Which was great at 2000 memory and processor levels where I might have a 32 bit operating system and a few gig of ram on a server. For the same price in U.S. dollars I can buy vastly larger hardware resources now.

      >Now assholes are piling on the virtual servers

      Or people who would rather buy fewer boxes and use the resources efficiently and be able to easily manage and migrate the virtual infrastructure. If you don't know how to use your resource monitoring tools, it doesn't matter if you have 100 or 1 computer systems.

      >and piling as many apps as possible onto each server.

      Assholes have always done that. 'Oh look, exchange, AD, and file serving all on the same installation, hmm I wonder why this doesn't work'. Bad design is timeless. There was never 'the good ole days'.

    2. Re:Shitty datacenters & Shitty management by syockit · · Score: 2

      But everyone else is adopting agile, so if we choose to have longer architecture phase, we will fail to adapt to the evolving market, and lose out.

      I suppose it's a tragedy of commons, with time-to-market as the abused resource.

      --
      Democracy is for the people; you only vote once per season and we'll do the rest of the work for you don't have to.
  18. Love it. by Anonymous Coward · · Score: 0, Insightful

    Grasping with both hands for relevance, aren't we incumbents?
    Love that everyone's response at Slashdot is to call bullshit.
    I can see the FUD streaming out of the sales marketing teams now, "better stick with us or who knows what'll happen..."

    1. Re:Love it. by Anonymous Coward · · Score: 0

      Second worst haiku ever.

  19. Virtualization uses fewer physical resources? by dgharmon · · Score: 1

    You still need to hire someone to install and configure the virtualization apps. Not much different than running all your apps on the one piece of hardware. Virtualization: A solution in search of a problem, in a saturated market ...

    --
    AccountKiller
    1. Re:Virtualization uses fewer physical resources? by PlusFiveTroll · · Score: 1

      >Not much different than running all your apps on the one piece of hardware

      Do you even sysadmin?

      > Virtualization: A solution in search of a problem

      I'll take that as a no.

    2. Re:Virtualization uses fewer physical resources? by dgharmon · · Score: 1

      "Do you even sysadmin? ..

      If you don't have to deal with the Microsoft paradigm then you don't spend your time endlessly reinstalling or patching against malware. I suspect a large part of the design philosophy is to make it virtually impossible to clone.

      --
      AccountKiller
  20. The old parable. by Chas · · Score: 2

    Work expands to fill the space given to it.
    Give it no definable boundaries?

    SpaceMonster: OOOOOOOH!!! *Wiggles fingers acquisitively*

    --


    Chas - The one, the only.
    THANK GOD!!!
    1. Re:The old parable. by Anonymous Coward · · Score: 0

      Worst haiku ever.

  21. summary by Swampash · · Score: 1

    IT is really important and users need IT services even though they don't think they do, says IT services company

    1. Re:summary by Jawnn · · Score: 1

      IT is really important and users need IT services even though they don't think they do, says IT services company which, by definition, understands IT services far better, from an operational as well as a strategic point of view, far, far better than most users.

      TFTFY.

  22. Get Real... by Anonymous Coward · · Score: 0

    Datacenters at companies big enough to be using virtualization are measured by power use not by hardware / cpu power.

    They have mandates that forbid them to use more power and that is the limiting factor.

    Besides, virtualization as long as the servers are not static (ie always with the same resources), allows for using what is required with way more precision.

  23. They already have it by dbIII · · Score: 1

    Give sensitive data to poor country's IT workers

    An accountant in my company is often bitching about the slow speed of internet banking, and the problem is there are a lot of bottlenecks between here and where the local bank holds their sensitive data on servers in India. It's the same with a lot of data entry of medical records.

    I'm not suggesting it's a good idea but merely pointing out it's an idea that seagull management (makes noise, shits on everything then flies out) implemented in a lot of places at least five years ago.

  24. Use more resources by Bert64 · · Score: 1

    Using more resources is exactly what happens... As hardware gets faster, software gets slower. While some of the slowness can be attributed to additional features and larger data sets, much of it is down to using higher level languages. Very few people bother writing efficient code anymore, on the basis they can always throw more hardware at it.
    I have personal experience with a few games that were deemed too slow and rather than try to improve the code, they were simply shelved for a couple of years until the average hardware had caught up.

    --
    http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  25. Force behavioral change by Natales · · Score: 1

    The whole idea of SDDC and Cloud Computing is to basically end up with "IT as a Service". The rest are just marketing words. The goal is to have a service pretty much like electricity: you don't necessarily care where it comes from or how it's delivered to your premises. All you care is that it's there, it's reliable, it's consistent and you know exactly how much you are paying for.

    The problem I've seen in the 10 years I've been in this particular industry, is that very few large companies are doing chargeback from IT to their internal customers or business units. IT has been historically seen as a shared cost for the company which adds tremendous pressure every year to cut more and more and try to leverage economies of scale whenever possible. Once you implement chargeback (even if it starts as a showback only) you can effectively pass that cost to the internal customer so you end up shaping their behavior depending on their own funds allocation, not IT's.

    The next step is to have accurate forecasting so you know exactly how much infrastructure to have available, particularly if you implement service tiering. This doesn't mean that IT will have a free ride, and it will still be expected to be competitive with external cloud providers, but at least is something more manageable than the status quo.

  26. Operative Word by jxander · · Score: 1

    "Might"

    "Might" cost more than they save based on data gleaned from coal burning plants. I was going to call this an apples-to-oranges comparison, but those two things are actually fairly similar. This is more of an apples-to-hemidemisemiquaver comparison.

    --
    This signature is false.
  27. "fewer", not "less" by tjanke · · Score: 1

    Yes, I am picking this nit: OP, you mean "might end up using more resources, not fewer". The rule is, if you can count it (like marbles), use "fewer", if you can't count it (like water), use "less". This is basic English, not rocket science. C'mon, people!

    --
    Cheers, Tim -- Tim Janke Part mad scientist, part lion tamer: sr. software engineer, global team leader, project mana
  28. What? by Hognoxious · · Score: 1

    As users can do more for themselves and don't have to wait for IT, they do more, so more gets used.

    Sticking stuff in teh cl0ud makes accounting clerks and order pickers transmogrify into software engineers?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  29. Rufkm by Anonymous Coward · · Score: 0

    Look grasshopper. Virtualized and software defined are vastly different. One can enable the other, but stop confusing yourself and lots of other clueless

  30. innumerate oaf by Hognoxious · · Score: 1

    However it price is exponentially higher.

    No it isn't. The exponential is a function that describes the relationship between two variables (e.g. time and number of rabbits). It doesn't describe the difference between different values of the same variable (number of rabbits on Monday and number of rabbits on Wednesday.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."