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Skype: Has Microsoft's $8.5B Spending Paid Off Yet? Can It Ever?

mspohr writes "The Guardian has an article by Charles Arthur who predicted over two years ago that Microsoft's purchase of Skype for $8.5 billion was 'a gamble unlikely to pay off.' Arthur has penned a followup providing a fairly detailed analysis of his original criticism (he was wrong about some parts), an update on Skype performance, and a conclusion that it's not as bad as some of the other acquisitions. 'Skype, the company points out, now connects directly into Office 365, Xbox, Windows 8, Bing, Microsoft Messenger, Windows Phone and Lync, its business-oriented VOIP solution, and soon into Outlook.com for everyone. ... Certainly, integration of Skype into all those offerings is what the purchase should have been about. And it does look as though Microsoft has pulled it off. ... But has it pulled off $8.5B worth of integration?'"

31 of 147 comments (clear)

  1. And why... by houstonbofh · · Score: 5, Insightful

    And why is it important to have chat built into my spreadsheet again?

    1. Re:And why... by gstoddart · · Score: 5, Funny

      And why is it important to have chat built into my spreadsheet again?

      Why, so you can discuss the TPS reports, of course.

      Other than that, I have no idea since there's already collaboration tools which do all of this and it doesn't need to be in Excel.

      Sounds like bloat to me.

      --
      Lost at C:>. Found at C.
    2. Re:And why... by Scutter · · Score: 4, Informative

      I assume that by "built into your spreadsheet", you mean integration into Office365. It means that it can be centrally-administered by the company IT department, with contact lists, group messaging, security, etc.

      --

      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    3. Re:And why... by Anonymous Coward · · Score: 5, Insightful

      I think buying Skype was as much about buying the verb than anything else. People google things, nobody bings or microsofts anything.

  2. How much money... by Anonymous Coward · · Score: 2, Funny

    ... was forked over from the US Government to add a convenient back door to Skype?

    1. Re:How much money... by Z00L00K · · Score: 3, Informative

      Or at least to provide NSA with the algorithms and keys for Skype. If you have that then you don't need to add a backdoor.

      It's time for something else now.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  3. No. by UnknownSoldier · · Score: 4, Interesting

    Next story. Can we get some "real" news please?

    Having our own dedicated TeamSpeak server our gaming group rarely uses Skype anymore. The quality of Skype is noticeably better but _dynamic_ "conference" calls are a pain to setup with Skype. Microsoft is not making a dime off us and probably never will. We'll probably switch to an open source Skype replacement at some point in a year or two.

    I don't know how the hell Microsoft "justified" the billions it paid for Skype. You can't "buy" popularity as much as Microsoft would like.

  4. Does it have to? by fey000 · · Score: 2

    Is Skype disappearing today? If not, then Microsoft does not need to have recovered the cost by now. To make economical sense, they only need to have recouped their losses by the time Skype closes down. And that includes the funneling, loss leader and etc that connecting to all of these other systems will allow for.

    All in all, Microsoft has turned Skype into what they want it to be now, and unlike the other emBalments, this one turned out well. Kudos.

    1. Re:Does it have to? by Fyzzler · · Score: 4, Insightful

      Is Skype disappearing today? If not, then Microsoft does not need to have recovered the cost by now. To make economical sense, they only need to have recouped their losses by the time Skype closes down. And that includes the funneling, loss leader and etc that connecting to all of these other systems will allow for.

      You are obviously neither a CPA nor an MBA. The general rule of thumb is that an investment must have a ROI of less that 7 years max, and ideally under 3 years. Otherwise, you are much better off making a different investment choice with 8.5 Billion dolars.

      --
      I have one question. If the Japanese Ministry of Agriculture is not in charge of Gundam, then who is?
    2. Re:Does it have to? by Anonymous Coward · · Score: 2, Interesting

      All in all, Microsoft has turned Skype into what they want it to be now, and unlike the other emBalments, this one turned out well. Kudos.

      I'm pretty happy with it. It has a working Linux client I use daily for voice calls and instant messages. Call termination in the US is $0.023/minute pay-as-you-go with Skype credit and quality is excellent. You can configure your account with a mobile phone number so the call appears to come from you. I've found this to be essential; people frequently don't answer unknown callers.

      Google Talk/Voice doesn't even have a standalone Linux client, open, closed or otherwise. There is a browser plugin.... I need another browser plugin like a I need a subpoena. Google Voice will sell you a number for incoming and caller id, but it won't spoof your mobile number like Skype, so people associate the "wrong" number with you and no amount of telling them ever fixes it. My entirely portable mobile number is THE number for me, has been for 20 years and will be till I'm dead, not some Google proprietary VOIP thing.

      Google's stuff just doesn't measure up.

    3. Re:Does it have to? by rwv · · Score: 2

      The general rule of thumb is that an investment must have a ROI of less that 7 years max, and ideally under 3 years.

      For small companies, this guideline makes sense. For companies with a market cap of $280 Billion like Microsoft it would be foolish of them not to be spending billions of dollars trying to expand into new markets. Microsoft as a company is just about 30 years old and they have been a leader in the software industry for about 20 years. Companies like this absolutely must have strategic plans that go beyond the "7 years max" that you cited. Lord knows XBOX was a gutsy call back in 2001... but a dozen years later with the XBONE coming out Microsoft actually looks like they know what they're doing, strategically.

    4. Re:Does it have to? by DogDude · · Score: 2

      You are obviously neither a CPA nor an MBA. The general rule of thumb is that an investment must have a ROI of less that 7 years max, and ideally under 3 years. Otherwise, you are much better off making a different investment choice with 8.5 Billion dolars.

      That's both absurd and wrong. What you said doesn't even make sense.

      --
      I don't respond to AC's.
  5. How much did Google spend? by MrEricSir · · Score: 3, Interesting

    Seems like the larger question here isn't whether or not Skype will pay off, but how much it costs to aquire a well known company vs. build a competing product in house.

    While Microsoft was busy loading up suitcases with cash, Google churned out Google Talk / Hangouts. Did that cost $8.5 billion to build and market?

    --
    There's no -1 for "I don't get it."
    1. Re:How much did Google spend? by vux984 · · Score: 4, Informative

      but how much it costs to aquire a well known company vs. build a competing product in house.

      They mostly bought the userbase not the product.

      Google churned out Google Talk / Hangouts.

      Know many people that use "Hangouts" for business? Or would be willing to pay actual money to use "Hangouts" for anything? I sure don't. As a free service, yeah I know some people using it, and although I have at least 3 active gmail accounts and an android phone with it pre-installed (2 even linked to google apps for enterprises, I've still never fired up hangouts.

      Skype is pretty ubiquitous by comparison.

    2. Re:How much did Google spend? by h4rr4r · · Score: 2

      MBA like typing detected.

      This is the sort of brain disease that causes one to pay 8.5 billion dollars for Skype.

    3. Re:How much did Google spend? by Registered+Coward+v2 · · Score: 2

      People being morons does not equal $8 billion dollars for skype.

      That's the whole idea behind branding. Getting people to pay more for your product than they need to get equivalent quality or utility to a lower priced item. Morons can make you rich if properly motivated.

      --
      I'm a consultant - I convert gibberish into cash-flow.
    4. Re:How much did Google spend? by houstonbofh · · Score: 3, Funny

      Know many people that use "Hangouts" for business?

      Where I work, it's either Hangouts or ye olde fashioned phone calls.

      So what is it like working for Google?

  6. For someone else by Sir+Holo · · Score: 4, Interesting

    ...And it does look as though Microsoft has pulled it off. ... But has it pulled off $8.5B worth of integration?'"

    Well, if anyone uses Outlook or Skype to communicate, then yes. Yes, MS has "pulled off $8.5B worth of integration" for the NSA.

    Skype is confirmed to be back-doored. And, with its brilliantly obfuscated code, would reasonably be expected to have a few more.

  7. You'll never know how much NSA+China pays them by ron_ivi · · Score: 5, Interesting
    Skype is the most powerful == valuable survilance tool ever.

    All of those are incredibly valuable. The CIA alone spends $11.5 billion on Data Collection Expenses each year. And of all organizations, Skype is one of the most able to provide information to them - whatever your PC's microphone's hearing now - whatever non-skype-related files Skype keeps accessing even though it has no need to - etc.

  8. Ask again next year if u lyke by Impy+the+Impiuos+Imp · · Score: 4, Funny

    > Skype: Has Microsoft's $8.5B Spending Paid Off Yet?

    Skype's Former Owners: Yea bigtime!!!!2!1!!!1

    --
    (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  9. chess moves by goombah99 · · Score: 5, Interesting

    All programs expand until they can read mail.

    Most moves in Chess are devoted to preventing an opponent from developing a new line of attack, and may have a cost of diminishing your own lines of attack. purchasing skype was a hedge against being caught in a position where google voice was the killer application for cloud based project management and microsoft had no response. If google could see that microsoft would be caught flat footed they could have pushed google voice harder. But now that they see that at best that line of attack is a draw they aren't pushing it. SO it's the line of attack Microsoft prevented that you don't see.

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:chess moves by Anonymous Coward · · Score: 4, Informative

      Nowadays they expand until the NSA can read your mail and everything else ;).

      Who's to say the NSA didn't ask Microsoft to buy Skype for them?

      After all I'm sure Skype was a bit more inconvenient for them to monitor till Microsoft bought it.

    2. Re:chess moves by Andtalath · · Score: 2

      It certainly was.
      One of the main things which changed when Microsoft took over was that they started being in charge of all the supernodes.

      Before microsoft, anyone using skype could become a supernode, meaning, the places where most of the data goes through (co-ordinating the chats and voice at the very least).

      My first thought was that they destroyed the decentralized nature of skype, probably to be able to monitor everything much more easily.
      And lo and behold.

  10. $8.5B in integration? by Chas · · Score: 3, Insightful

    Howsabout "Fuck No!".

    HOWEVER, judging at this point would be stupid in the extreme.
    This isn't about taking a single benchmark after a couple years and declaring it "worth it".
    This is about amortizing the cost against the value the product's integration bring into other products.
    Even with further development and support costs, if it becomes a foundation technology for Microsoft for the next 5-10-15 years, $8.5 billion will have been VERY worth it.

    --


    Chas - The one, the only.
    THANK GOD!!!
  11. Maybe if they actually integrated it... by Glires · · Score: 3

    Of course Microsoft isn't going to make any profit on Skype if they don't actually use it in any of their products.
    Sure it's in Office365, but it's not in Office 2012.
    I guess it will be in the not-yet-released XBox One, but it isn't in the currently-available XBox 360.
    They didn't give me the option of merging my Skype friends with the Xbox friends, or my Outlook contacts with the Skype contacts, only my MSN contacts (by now I had forgotten I even had any MSN contacts).
    Some idealist in the Microsoft management probably thinks that Skype will be some sort of hook that makes people buy products and should therefore be limited to the products that most badly need marketing help. But in reality all they have done is put Skype on track to be obsolete before they even finish integrating it with any of their products. In a few years, Microsoft will have killed Skype like they killed Groove.

    --
    -Glires
  12. Re:the future by spire3661 · · Score: 5, Insightful

    No we wont. We have had video conferencing in the hands of everyday people for over a decade now, with the last 5 years seeing huge penetration. No one is using it.

    --
    Good-bye
  13. Re:the future by Nidi62 · · Score: 2

    We'll have the conference call running with their faces along the bottom of the screen and we can chit chat about how awesome a moment in Breaking Bad season 9 was.

    Why would I give up screen real estate to see my friends faces when I could be using that to watch a larger picture on the tv?

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  14. Re:the future by houstonbofh · · Score: 3, Funny

    Admit it, you have no friends, and you don't want your Mom watching you watch porn....

    This is the Internet... I am sure there is a subgroup that does want this.

  15. Re:the future by cant_get_a_good_nick · · Score: 3, Funny

    My bad mind saw "huge penetration" and made me think of Chatroulette, and not Skype.

  16. Re:The NSA paid for it. by linuxguy · · Score: 5, Funny

    > It should be obvious that the money didn't come from Microsoft. It came from the NSA.
    > They wanted to wiretap all Skype conversations. They got Microsoft to buy it for that end.

    Why would NSA pay Microsoft, a US company $8.5billions to buy Skype from eBay, another US company?

    > You'd be nuts in the post Snowdon world to assume anything else.

    Tell me about it. NSA has cameras in every corner of my house. Outside in the trees. In my toilet. Many of my kids' toys need batteries, not just for moving the motors in the toys but they have cameras and mics in them too. I do my best to get rid of this stuff. When I threw my wife's DSLR and cell phone in the garbage along with all the kids' toys, she first gave me the blank stare and then started screaming at me. Small price to pay, if you ask me.

    Some people say that I am overreacting. But they don't know much of what I have read on the Internet. Only if they had read some of the same forum posts that I have.

  17. Re:the future by vlueboy · · Score: 3, Interesting

    Who here remembers those OFFICIAL microsoft chat servers from back in 1998 or so?
    I think 6 months after I discovered them, most or all of netmeeting servers were taken offline. I haven't touched that project ever since.

    Today I noticed that with the huge heavyhanded April push sunsetting MSN messenger in favor of Skype, skype has been updated repeatedly and I've been declining without seeing what they're taking out.

    I had to help someone test the software on their own computer today. Their updated "Call" button is now "Call PHONE" (implies cash expenses.) I won't be putting up with GUI changes meant to force me into paying.

    MS also chose to fail to migrate the Hotmail new email and single-sign-on integration that its userbase loved. They were clearly aiming at forcing more Skype chatting, more potential paid calling and less email usage.