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Why Snapchat and Its Ilk Face a Revenue Conundrum

Nerval's Lobster writes "Snapchat managed to attract a lot of buzz in 2013—perhaps more than any other app on the market—and it's easy to see why: in these paranoid times, with the NSA allegedly sniffing around the world's collective inbox, and lots of software on the market designed to snoop into people's lives, it's comforting to have an app that'll vaporize your messages within seconds of their opening. Snapchat's executives see the startup's future as so bright, in fact, that they reportedly turned down a $3 billion buyout from Facebook. But whether Snapchat eventually accepts a buyout offer, or tries to parlay its popularity into some sort of IPO, it faces a rather unique problem: how do you make money off a free app that near-instantly vaporizes all content? Snapchat could emulate enterprise-centric vaporizing-message firms such as Silent Circle and start charging for subscriptions, but that would probably kill the service; a multitude of free rivals would likely spring up, with the express purpose of stealing irate customers away. More likely, Snapchat will probably launch some sort of display ad system, similar to what Facebook and Twitter have now—but given how it doesn't store user information on its servers, it'll probably be hard to monetize its users as extensively as those social networks. With that in mind, Snapchat might be left with two options going forward—either expand its services in a radical new (and more profitable) direction, or sell to a Tech Big Fish for a whole lot of money."

29 of 104 comments (clear)

  1. They simply... by spacefight · · Score: 5, Insightful

    ... should have taken the offered cash and start a new venture, producing more in long term value.

    1. Re:They simply... by Anonymous Coward · · Score: 4, Insightful

      ... should have taken the offered cash and start a new venture, producing more in long term value.

      ^THIS.

      They obviously started this company without a plan. And part of every business plan is an exit strategy - let alone HOW TO DRIVE REVENUES.

      That's why it's important tech entrepreneurs to get a business advisor if you don't have business experience.

    2. Re:They simply... by Exitar · · Score: 2

      Or even better they should have taken the offered cash and retired to a tropical island.

    3. Re:They simply... by TheRaven64 · · Score: 4, Interesting

      Snapchat doesn't delete content (as their recent disclosures about law enforcement access showed). They just stop it being accessible to the recipient. But people assume this is the same as deleting it, so they keep using it to send embarrassing or sensitive pictures. This means that Snapchat is a platform for building the world's largest database of blackmail material, and even better the victims, uh, users, contribute the material themselves. Anyone who can't see a revenue stream there is extremely shortsighted.

      --
      I am TheRaven on Soylent News
    4. Re:They simply... by sqrt(2) · · Score: 2

      Please explain how a legitimate business, which has to answer to the court of public opinion, not to mention the real courts, would be able to monetize blackmail (an illegal activity).

      --
      If you build it, nerds will come. Soylentnews.org
  2. A Better Question by CanHasDIY · · Score: 4, Insightful

    Why the obsession with money? Seriously.

    Why is it, that unless somebody's making fat bank off a thing, the thing is considered to not be worth doing?

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
    1. Re:A Better Question by Trepidity · · Score: 2

      In Soviet America, individuals are devalued and the only thing that counts is your numerical contribution to The American Economy.

    2. Re:A Better Question by roman_mir · · Score: 3, Insightful

      You better explain to me who is paying their bills? They have employees, right? They are renting space somewhere, correct? They have servers running, so they bought those, isn't it so? How about energy and support and maintenance of those servers?

      So you better try and find an explanation how can a business live without making money and if the bills so far were paid by investors, then why are you surprised that investors want to see a return?

    3. Re:A Better Question by DaveV1.0 · · Score: 2

      Please tell me how you manage to have internet access and servers without paying for them.

      --
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    4. Re:A Better Question by CanHasDIY · · Score: 2

      Please tell me how you manage to have internet access and servers without paying for them.

      I have a day job that covers the majority of my expenses.

      Not everything I do is for profit.

      --
      An enigma, wrapped in a riddle, shrouded in bacon and cheese
  3. Pretty simple, really by argStyopa · · Score: 4, Insightful

    "how do you make money off a free app that near-instantly vaporizes all content?"

    The annual payment you're getting from the NSA to make sure they're permanently on the cc list?

    --
    -Styopa
    1. Re:Pretty simple, really by fustakrakich · · Score: 5, Funny

      I would hope they are careful enough to use the bcc list...

      --
      “He’s not deformed, he’s just drunk!”
  4. Who cares? by DogDude · · Score: 3, Insightful

    Really, who cares if they can make money or not? That wasn't the whole point of Snapchat. Hell, it's not the point of 99% of tech companies these days. The point is to be bought by somebody else, not to make profit. Making profit is hard. Convincing some deep-pocketed sucker to buy you out is much easier.

    --
    I don't respond to AC's.
    1. Re:Who cares? by Arrepiadd · · Score: 5, Insightful

      The point is to be bought by somebody else, not to make profit.

      Then... why reject 3 billion from Facebook? How many other companies, with more money to waste, are willing to buy these guys, from where you are looking at it?

    2. Re:Who cares? by QilessQi · · Score: 4, Interesting

      There was. Google supposedly offered them 4 billion:

      http://bgr.com/2013/11/15/snapchat-google-buyout-rumor/

      Snapchat is gambling that they will keep growing to the point where they can get an even bigger offer.

      Meanwhile, how did that Instagram purchase pan out? Anybody know if it's been worth the $1B that Facebook spent on it?

    3. Re:Who cares? by DogDude · · Score: 2

      There are plenty of companies with more money to waste.

      The rejection of $3B was greed, pure and simple. They're not expecting, planning, or probably even striving to make a profit. They're just gambling that somebody will buy them before the fad subsides.

      --
      I don't respond to AC's.
  5. Obvious by AmiMoJo · · Score: 2

    TFA answers its own question. You go IPO or sell the company to some other sucker for billions, then you are set up for life and can do what the hell you like. Making money is someone else's probably, your only goal is to look valuable because you have x billion cattle, sorry users, that someone might one day figure out how to milk.

    --
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    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  6. SnapInvest by retroworks · · Score: 3, Funny

    It's a precurser to a future stock market, where buyers invest their money, the corporation's stock skyrockets, then crashes, and the money disappears without a trace.

    --
    Gently reply
  7. More vaporized than a phone call? by BlueMonk · · Score: 4, Insightful

    How is the content exchanged on Snapchat any more ephemeral ("vaporized") than a phone call? Or isn't it? Just because it's "vaporized" from your perspective doesn't mean it wasn't captured *somewhere*.

    1. Re:More vaporized than a phone call? by AvitarX · · Score: 2

      No, I don't think snapchat is about protecting from the NSA (the article is stupid), nor is it really about protecting from malicious actors (as they say, it's not perfect).

      It's about having conversations with friends that disappear when everyone is behaving. It's about not having a record of everything said for the last however long there forever. In a fit of anger, the messages are gone. In that regard it is like a phone call, but not a text. It's about having a conversation, then it's gone.

      I personally like it, and hope that they find a non-obnoxious way to monetize (I'd go for it being a few bucks a year or something, especially if it was just a dial an SMS number and it gets tacked to your bill, but I assume that would kill it for most).

      I assume that most snapchats and voice calls are not recorded if someone is not a POI, but that's primarily because I think that the NSA is smart enough to not want too big a haystack to find the needles, which may be a terrible assumption.

      Phonecalls are generally ephemeral, as are snaps chats, SMS and Facebook statuses are generally not.

      --
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  8. Yes. by Anonymous Coward · · Score: 5, Insightful

    Why is it, that unless somebody's making fat bank off a thing, the thing is considered to not be worth doing?

    If you are not making money, you can't pay for the infrastructure, help, taxes (like property taxes that you have to pay regardless of your profitability), and other expenses of running the firm - let alone paying yourself so you can pay for rent, food, healthcare, student loans, etc ....

    As far as them not taking the 3 billion, that's because they haven't planned and their hubris in thinking that, some how, they can make more on their own.

    1. Re:Yes. by TheRaven64 · · Score: 2

      Prior to FB's IPO, Goldman Sachs invested $500M for 1% ownership. This implied a $50B valuation of the company that earned less than $1B in revenue. Any other company out there would be around $15-$20B with $1B in revenue, not $50.

      All that really means is that GS expected that they could offload 1% of FB stock for more than $500M. Their mechanism for doing this was to create a fund backed by the FB shares that they could then trade. Their favoured customers were allowed to buy it early. They then hyped it and let those customers sell it on again. Then, at the Facebook IPO, they liquidated the fund and turned it into public shared. The people who bought it at the highest level of hype made a loss, GS made a profit, and GS's favoured customers made a profit.

      It didn't matter to GS what the fund was actually backed by, just that they could hype it and dump it.

      --
      I am TheRaven on Soylent News
  9. Crazy claims in summary by mpicker0 · · Score: 4, Informative

    ...it's easy to see why: in these paranoid times, with the NSA allegedly sniffing around the world's collective inbox, and lots of software on the market designed to snoop into people's lives, it's comforting to have an app that'll vaporize your messages within seconds of their opening

    So, Snapchat's wild success is from people paranoid of the NSA who use it to send messages, even though multiple stories have appeared about how Snapchat messages can be saved without the sender's knowledge, and Snapchat's own website lists conditions under which messages will be preserved. Riiiiight.

    ...it doesn't store user information on its servers

    Even assuming it doesn't store images (which it does, see above), to use the application, you connect with people as in any other social networking application. This is definitely "user information," and this metadata (some might even call it data) has value.

  10. How can I not make money? by Sponge+Bath · · Score: 3, Funny

    I tweeted about a snapchat of myself playing farmville. Fame and fortune are sure to follow.

  11. Re:Doesn't store information? by HaZardman27 · · Score: 3, Insightful

    Because people that use Snapchat are people who care about privacy

    Please. The majority of users are using it because it's a fad.

    --
    Apparently wizard is not a legitimate career path, so I chose programmer instead.
  12. Better question by Errol+backfiring · · Score: 2

    The question is not "How can a site make money?", but "how do I prevent a nice site to be bought by an evil company?"

    --
    Nae king! Nae laird! Nae yurrupiean pressedent! We willna be fooled again!
  13. An answer (of sorts) by sjbe · · Score: 2

    Why the obsession with money? Seriously.

    Because money is important for reasons that should be self evident and having more of it can make your life a lot easier.

    Why is it, that unless somebody's making fat bank off a thing, the thing is considered to not be worth doing?

    Because the amount of money you can charge for something is a pretty useful proxy for how much it is valued by society once you take scarcity (real or artificial) into account. Furthermore if people are willing to pay a lot for something that means there are potential opportunities to earn a living providing that something. Since we all have to earn a living it is probably in our interest to pay attention to what is likely to be profitable and what is not.

  14. Re: Lots of ways to monetize the company. by shawn.lower · · Score: 2

    It's simply DRM. The analog hole still exists, and it could probably be trivially bypassed with a root app, like VNC. That's before even touching their super-secure client. The app itself isn't special. Their user base was apparently worth 3 billion dollars. Once FB invests sufficient money into developing and marketing their own version, Snapshat will be worth peanuts.

  15. Re: Lots of ways to monetize the company. by goombah99 · · Score: 4, Funny

    I Once FB invests sufficient money into developing and marketing their own version, Snapshat will be worth peanuts.

    I've heard the internal code name for it is CrotchBook.

    --
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