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Google's Business Plan For Nest: Selling Your Data To Utility Companies

jfruh (300774) writes "Google spent $3.2 billion on Nest. How is it going to make its money back selling high-end electronic thermostats at $250 a pop? Well, keep in mind that Google is a company that makes its money off information, not hardware. In fact, Nest is developing a healthy revenue stream in which it sells aggregated user information to utility companies, to help them more efficiently plan their electricity-generation scheduling. The subscriptions net Google somewhere in the range of $40 per user per year."

33 of 167 comments (clear)

  1. But they already bill me by scorp1us · · Score: 5, Insightful

    The power company already knows how much I use and when. In fact they send me this energy statement saying I'm using 10% more than my neighbors.

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    Slashdot's rate-of-post filter: Preventing you from posting too many great ideas at once.
    1. Re:But they already bill me by Anonymous Coward · · Score: 5, Insightful

      But they don't specifically know how much energy goes into heating and AC, vs. other household uses.

      Say it looks like there's going to be a heat wave next week, it's going to be 100+ for a couple weeks straight, how much extra energy are you going to use (and by extension everyone else like you). If you're using 10% more energy than your neighbors because you're growing pot your increased demand is going to be lower than if you use 10% more energy because you keep the house at 55 degrees to slow the decay of your roadkill collection.

    2. Re:But they already bill me by unimacs · · Score: 3, Informative

      The utility company doesn't know when you go to bed at night, when you get up in the morning, when you leave for the day, and when you get back. The NEST does.

      Further the NEST knows how long it takes to warm or cool your home to a given setting as it relates to weather conditions. The NEST knows how quickly your home loses heat in the winter and how fast it heats up in the summer.

    3. Re:But they already bill me by Charliemopps · · Score: 2

      It's the schedule. You have your thermostat set to turn the air on at 6am and go off at 8pm. The power company knows what you had it set to yesterday, but they do not know what it's set to today. Did you just press the hold button? Turn it off? All of this could give power companies great insight into what their electrical load will be like ahead of time.

    4. Re:But they already bill me by Entropius · · Score: 3, Funny

      I keep my roadkill collection at 30 below in a well-insulated laboratory freezer. It's far more efficient (and the pot likes temps above 55).

    5. Re:But they already bill me by WaffleMonster · · Score: 2

      They know how much you use over the course of the month, but the vast majority of meters do not know when in the month you used the energy. These types of smart metering devices are extremely useful for utility companies planning for peak load values, and for developing predictive models of energy use in response to weather changes.

      Meters exist for billing. Utilities have access to all kinds of utilization metrics collected from the infrastructure itself in real-time at any time resolution they feel like collecting for purpose of developing predictive models separate from meters. Data including transformer / transmission loss and voltage/phase/power factor you don't get from residential meters.

      If you live next to Sub-Zero or Pikachu their abnormal energy utilization is smoothed out by neighbors. Unless your into smelting aluminum fine grained meter data is mostly worthless for planning.

      However from a billing perspective it can provide insights allowing utility companies to maximize profits especially in areas where cost per kw changes throughout the day.

      I can see arguments for increasing data = better decisions and optimizations of production resources.. yet in the real world over time I think it more likely to see data be used to maximize profits and minimize infrastructure investments to the detriment to consumers.

      One analogy what if Internet was metered from the very beginning like old school cell data access rates? We would consume a lot less and as a result the build out of infrastructure supporting tens to hundreds of GB fiber links would have been significantly delayed due to lack of demand. Residential 100mbit broadband packages would simply not exist.

      By inconveniencing the user you no longer feel pressure to invest in infrastructure and development of supporting technology such as temporary energy storage to buffer peak demand.

    6. Re:But they already bill me by rogoshen1 · · Score: 2

      To me this sounds like the argument that Progressive uses for pushing their stalking/Lojack device. Added precision in billing/analytics comes out of our pockets. Being able to better predict usage habits = pinpointed billing... to think that the consumer would benefit from this is just laughable.

      Example: Some areas have off-peak times for water/electricity usage -- with this kind of data, they would be able to much more accurately determine what that off-rate window should be -- and i'd wager maximize their revenue rather than your convenience.

    7. Re:But they already bill me by Dragon+Bait · · Score: 2

      Depends on what data Nest collects. Bet it can't figure out your sex habits?

      This is slashdot ... "alone, in his mother's basement". What else is there to figure out?

    8. Re:But they already bill me by Cro+Magnon · · Score: 2

      It knows if you've been bad or good!

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    9. Re:But they already bill me by rk · · Score: 2

      My electric company has me on a smart meter that knows my electric consumption at least on an hourly basis and I'm on a time of use plan where I pay a lot less for power during non-peak times and more during peak (peak time is 0500-0900 and 1700-2100 from November to April 1300-2000 from May to October; I'm in the Phoenix metro area). It saves me about 3-4 hundred dollars a year. Doing things like running turning the temp up a couple degrees in the day and running the pool filter during non-peak makes a huge difference for me.

      I think they also will give discounts if you let them install an interruptor box on your A/C. When they hit critical peak, they can telecommand your A/C off for up to 10 minutes per hour, letting them "ration" the cool a bit.

    10. Re:But they already bill me by DocSavage64109 · · Score: 2

      According to http://www.tokeofthetown.com/2011/03/utilities_are_a_cops_best_friend_finding_marijuana.php, police have been doing this for years. "At least 60 such subpoenas are filed every month in Ohio alone, reports Dean Narciso at The Columbus Dispatch."

  2. You are the product by MikeMo · · Score: 3, Insightful

    Remember, with Google, you - and what you do online - are their product. That information, and your "eyeballs" are what they sell. Expect them to behave accordingly.

    1. Re:You are the product by Kenja · · Score: 2

      And with Microsoft, Facebook, and any other company that provides a "free" product. It's shocking how many people don't figure that out and seem to think these companies are just acting magnanimously to provide services.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    2. Re:You are the product by alen · · Score: 2

      this is true, but in a lot of cases companies having detailed data is better for everyone

      if your utility had detailed usage for every minute of the day in every location they could plan and only build out extra capacity in the right locations instead of the entire footprint
      same with wireless carriers

      everyone loves to complain how the local government or utility is dumb and doesn't build out in the right place, but once you try to provide them the data people complain about privacy

    3. Re:You are the product by WillAdams · · Score: 2

      There is a sensor (movement or IR I think) which allows it to determine that a house is occupied so that it can determine when to turn down the thermostat.

      --
      Sphinx of black quartz, judge my vow.
    4. Re:You are the product by LordThyGod · · Score: 2

      The difference between Microsoft and Facbook/Google is that Microsoft does not rely on advertising revenue to subsist. At Microsoft, profits from Windows/Office/Enterprise are subsidizing Bing. At Facebook/Google profits from advertising are subsidizing everything else.

      That's not for lack of trying by MS though. They've just failed miserably at it.

    5. Re:You are the product by Charliemopps · · Score: 2

      If you were growing pot in your barn, you might have a different opinion.

  3. OMG, ConEd will know when i use electricity by alen · · Score: 4, Insightful

    this is horrible, imagine if they could build out for peak capacity in the right locations for the right times so there wouldn't be anymore rolling blackouts in july and august

    1. Re:OMG, ConEd will know when i use electricity by LordThyGod · · Score: 2

      this is horrible, imagine if they could build out for peak capacity in the right locations for the right times so there wouldn't be anymore rolling blackouts in july and august

      That's rather narrow way of thinking. They companies that own transmission lines *already* know this information.

      I wonder why they are paying the reported $40 per user then?

    2. Re:OMG, ConEd will know when i use electricity by hawguy · · Score: 2

      this is horrible, imagine if they could build out for peak capacity in the right locations for the right times so there wouldn't be anymore rolling blackouts in july and august

      Gee, you'd think they could put some metering on their *own* equipment to figure out peak demand and plan accordingly.

      Where do you live that you have rolling blackouts? That sounds like a huge failing on the part of the power company - they already know how much power an "average" house uses in each neighborhood (so they can plan capacity for new customers), and they already know how aggregate power usage correlates to temperature, so they can plan for 100 degree summer days.

      Of course, the big problem is getting them to actually *make* the investment in new power generating capacity where it is needed.

  4. demand response by Noah+Haders · · Score: 4, Interesting

    this is horrible, imagine if they could build out for peak capacity in the right locations for the right times so there wouldn't be anymore rolling blackouts in july and august

    presumably the next step is for the power companies to control your thermostat to cut back your A/C during peak times.

    1. Re:demand response by hawguy · · Score: 2

      this is horrible, imagine if they could build out for peak capacity in the right locations for the right times so there wouldn't be anymore rolling blackouts in july and august

      presumably the next step is for the power companies to control your thermostat to cut back your A/C during peak times.

      They already do:

      http://www.pge.com/en/myhome/s...

    2. Re:demand response by unimacs · · Score: 3, Informative

      That's already an option with our electric utility. In exchange for a reduced summer time rate, we let them cycle our A/C. The don't do it through the thermostat. They have a box directly connected to the compressor. There are limits as to how much time it can be off. There's been times when it's been activated at our house but it's usually on again before there's been very much of an impact on the the temp of the home.

    3. Re:demand response by what2123 · · Score: 2

      I don't know if you are being sarcastic or serious. Either way, this is happening now. PP&L in Pennsylvania started this last year. If you are using a SmartMeter & have a Controller, you can elect to have PP&L "Save" you money by turning off your A/C during peak hours during the day. In theory it almost sounds okay, it failed pretty horribly in a couple locations last year with many older folks homes turning into 90+ degree ovens.

  5. If Google did Clippy... by SIGBUS · · Score: 4, Funny

    It appears you are running a marijuana grow op. Do you want to:
    ( ) Hire an attorney
    ( ) Locate nearby vendors of weapons and security systems
    ( ) Find out about hydroponic equipment and cultivation techniques

    --
    Oh, no! You have walked into the slavering fangs of a lurking grue!
  6. Re:How granular is power company metering currentl by danlor · · Score: 2

    In fact the meter is a far more accurate measure than the thermostat ever could be. It only controls one appliance in a household, and you have no idea what kind of appliance they are actually hooked up to. It could be super efficient, or an old clunker... gas or electric...geothermal? There has to be more to this.

  7. So don't buy Nest thermostats. by Virtucon · · Score: 2

    Of course Google was going to do this. That's why there was a whole bunch of red flags raised when the acquisition was announced. We should all be more privacy conscious and it's not like there are alternative's to the Nest gear. I was about ready to pull the trigger in January for three Nest T-Stats but after hearing that Google was buying them, I changed over to Cyberstats instead.

    --
    Harrison's Postulate - "For every action there is an equal and opposite criticism"
  8. Programable thermostats by kqc7011 · · Score: 2

    My low end programable does everything that I want it to do and it does not report on me. Paid for itself in the first two months that I had it too. ROI on a NEST would take years, not even sure if it ever would.

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    Passionately Indifferent
  9. Are they going to fix them first? by Lumpy · · Score: 2

    NEST's generate a lot of heat that make them keep the house colder than actually set, they cause you to use more power in summer and warm climates. Have they pushed out a firmware that fixes this major flaw with the devices?

    --
    Do not look at laser with remaining good eye.
  10. You are NOT the product here. by Jason+Pollock · · Score: 4, Informative

    The single biggest thing that power companies worry about is demand. Long term, short term. They worry about it second by second, millisecond by millisecond even. If someone has a better short term model they can make money.

    This is why power companies worry about the weather so much. It has very little to do with the sun or the wind. Who cares if you're a coal/natural gas plant?!?

    Except you do. The generators all have consents that say that the can only take a certain amount of water from the river for cooling, and they can only raise the temperature of the river a certain amount. That means the temperature of the water (and air) are very important. There is a direct correlation between weather and the amount of power they can generate.

    Add to that demand prediction. Sure, they've got a model, and smart meters tell them when you are likely to use power (based on previous patterns). However, Nest's data will tell them when you are going to use power. 100%. Even better, Nest is able to _delay_ that power use, or shift it to when it is cheaper. It will even result in a more stable grid, since that data feed will allow the generator to know when there's about to be a brownout.

    New Zealand already does this with "ripple control" on water heaters. Suppliers turn water heaters OFF at the meter when power prices get to high.

    This is not about snooping on what you do (the power companies already know), it's about the grid itself.

    1. Re:You are NOT the product here. by ledow · · Score: 2, Insightful

      This isn't about snooping, per se.

      What you describe is infinitely more about the grid getting it's own way. When demand is "too much", they can turn off the least-profitable areas to concentrate on the most. Without their consent. And when demand is too low, they can allow your devices to ramp up without question.

      It's about stripping the grid to the barebones to chase profits, and then - when the bare bones can't cope - turning off the demand at the source. Sure, you'll be annoyed that your power just went off, but at least the shop next to you that's part of a chain that gives them a lot of money wasn't affected, eh?

      And what you end up with is NOT a stable grid. You end up with - to the home owner - an unpredictable one. Which means you have to put money into alternates if you want stability. And any kind of partitioning plan of the kind "this is my life-support, don't turn it off" / "this is the pond pump, you can switch it off when you like" is not only ripe for misuse, but also incredibly privacy-intruding too.

      Fact is, they are keeping up with demand. They pretty much always have. The profits from the energy industry (note profit = AFTER investment in the network) are obscene. This isn't about coping for the future, or paying lip service to the latest political demand of sticking some money into rival products that - if successful - would kill your own industry overnight, or maintaining a stable network.

      It's about cutting off Joe Bloggs' heating right in the middle of winter because he's only on the basic electricity tier, and hasn't yet upgraded to "Enegy Prime" and it's extra monthly subscription that ensures he won't get cut off.

  11. Re:I like the concept by tomhath · · Score: 2

    They've been doing that for years

  12. Article misses the most important part by swillden · · Score: 4, Informative

    The most important part of Nest's utility-based revenue model (which predates the Google acquisition, BTW) isn't the data that flows from Nest to the utilities, it's the command signals that flow the other direction, enabling the power company to adjust your thermostat in order to reduce the demand from peak AC utilization, in a way that isn't likely to bother you.

    The basic idea is that the utility company can tell Nest that peak usage is between, say, 4 and 6 PM. Nest can then tell the thermostats to turn the AC on from 3 to 4 PM, to pre-cool your house and keep your AC from running during the peak hours. The details depend on your desired temperature ranges, what your thermostat learns about the thermal characteristics of your house, predicted external temperatures, etc. Nest can also try turning your thermostat temperature up a bit to see if maybe you are willing to put up with a little higher temperatures... and the device can learn whether or not that's the case based on whether you manually bump it back down.

    Utilities are willing to pay quite a lot of money to Nest for the ability to better spread and manage their loads. That is the main reason they pay Nest, not for the usage data... and according to some articles I've read, Nest generates more profit from the utilities than it does from selling devices. Consumers generally save money by reduced overall consumption as well.

    http://techcrunch.com/2014/04/18/nest-uses-its-data-to-turn-electric-utilities-into-cash-cows/

    I can see Google integrating the thermostats with other information to make this even more effective. For example, suppose information about your location (from your phone) were used by your thermostat to determine when you head home from work. If you're working late and no one else is home, there's no reason to kick on the AC until you actually leave the office. They could add in information from your calendar as well, to allow thermostat to potentially predict that you won't be going home at 4 PM because you have a 5 PM meeting, even though you normally do go home at 4.

    I expect integration with Google Now as well; imagine a Google Now card that tells you your home's current temperature or one that warns you when your energy usage is higher than normal, so your monthly utility bill will be higher. Perhaps you could be notified that your utility company will give you a couple of bucks if you're willing to turn your thermostat up a few degrees today, and given the opportunity to say "yes" or "no" on the spot.

    (Disclaimer: I work for Google but the above speculation about what Google may do is just my personal speculation about what's possible.)

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