RadioShack Puts Customer Data Up For Sale In Bankruptcy Auction
itwbennett writes For years, RadioShack made a habit of collecting customers' contact information at checkout. Now, the bankrupt retailer is putting that data on the auction block. A list of RadioShack assets for sale includes more than 65 million customer names and physical addresses, and 13 million email addresses. Bloomberg reports that the asset sale may include phone numbers and information on shopping habits as well. New York's Attorney General says his office will take 'appropriate action' if the data is handed over.
I guess I'm glad I'd just make names up
Over the years I've refused to give retailers my information. Hopefully I won't have to be proven right.
For having either refused to give them my information, or giving them made up info. And they've just guaranteed that I do this with all other stores from which I make cash purchases.
Meaning a grandstanding lawyer is going to get involved to gum up the works and generally try and shakedown the process for whatever he can.
Sorry to see the Shack gone, even sorrier to see the long tradition of NY prosecutors being justice for publicity.
Because the reward is they SHIT ON YOUR PRIVACY..
Don't worry, it's all from the 1980's.
I bought only an item by them many years ago, and I paid cash :-)
Despite privacy policy, RadioShack customer data up for sale in auction Data includes names, phone numbers, mailing and e-mail addresses, and purchases. http://arstechnica.com/tech-po...
Man this reminds me of news from the old fuckedcompany.com and internal memos days; companies selling all their hardware and forgetting they had customer data on hard drives.
Johnny Cash
123 Anywhere St
Frankfort, IL
Dagwood Blues
1060 West Addison Street
Chicago, IL 60613
(Elwood was too obvious to store managers)
George Bush
1600 Pennsylvania Avenue
Chicago, IL 60611
(Address verification on SCO Unix 3? HA!)
When Borders went under B&N purchased the customer info. This only abnormal because RadioShack asked for phone numbers from people buying bateries at the mall.
65 million customers? i'd think there'd be like 6.5 Radio Shack customers out there total.
A list of RadioShack assets for sale includes more than 65 million customer names and physical addresses, and 13 million email addresses.
Um, you can get that a log cheaper on the darknet, with the added bonus of credit card numbers and PIN codes, where applicable. Why wait for a bankrupcy court to approve a purchase when you can get it quickly and cheaply via third-party contacts?
No problem.
.
This is why regulations, especially security and privacy and security-theater issues, must be monitored constantly and addressed immediately. Even if you trust the current management (including government), all it takes is a small management change (or government change) to bring in management that you cannot trust - or, worse, that you can be absolutely sure will do the opposite of what the previous management promised.
One scenario that I worry about with cloud providers is exactly this. The provider goes bankrupt, sells all data to someone else, and they now have all the servers and can use the container information, free, clear, with nothing the clients of the former cloud provider able to do about it legally, barring copyright violations.
Both Borders and RS both show a lesson -- yes, there is a privacy policy with company "A", but when the servers get under the ownership of a new company, that policy is out the window, and the data can be used for anything that the new owners desire. Multi-TB torrent? Perfectly legal.
If a cloud provider changes hands, I can see a new company digging through data just to extort people. Say they find a sex toy maker's customer list on a server. They can then send out a note that all customers of this maker will have their named published unless they "buy into" a privacy policy (removing the name from the list) for the low price of $99.99. Since the new company 100% owns the data, free and clear, this is perfectly legal.
I can feel the invisible hand of the market giving me the finger. Can you? This is why nobody trusts leaving privacy to the market and privacy agreements that have no legal meaning in these situations.
Let that be a lesson: Even when companies have a "don't be evil" mantra and actually follow it, when the financials are dire, anything goes. Or as others might put it: "To get money when bankrupt, no (customers') holes are barred."
30 years ago I dropped by a local RS to buy a $3 item. On presenting a $5 bill at checkout, I was asked for a name address and phone number. I waved the bill and said "It's a cash sale." The clerk said he couldn't sell w/o the data. I said "OK" and left never to return to RS. I wonder how many others have done the same and what relation this has to their bankruptcy? Is RS another corporate victim of MBA marketing BS?
The appropriate action being, of course, that he gets a cut.
Can we start an organization who buys the customer list and destroys it? Except I don't want them to actually profit from this. Hmmmm...
My favorite was always
Todd Wilkinson
1 Happy Street
Fryburg, CA
New York's Attorney General says his office will take 'appropriate action' if the data is handed over.
Why do I have a feeling that "appropriate action" means a "privacy violation fee" that's paid to the government?
I'm pretty sure this is outside the scope of what the bankrupt retailer is allowed to do with the data.
Anyone who gets his data sold should sue him and try to get something out of the bankruptcy auction.
Why sell the list one time? Sell it and sell it again and again.
Kramer knew it all along.
Get free satoshi (Bitcoin) and Dogecoins
If you return an item to Canadian Tire (for a refund, maybe exchanges too) they also ask for your phone number. I've learned that they do this to limit the number of returns you can do (which I think is probably illegal) so I always say I don't have a phone, only Internet. The cashier always end up using the store's own phone number instead.
Get free satoshi (Bitcoin) and Dogecoins
Whenever Radio Shack asked me for my address I just said I wasn't interested in giving it to them. But a friend of mine did one better... he always wrote down the address of the White house and signed it Mickey Mouse. And the sales person dutifully entered it into the computer, no questions asked.
-Matt
Glad I told them to get stuffed every time they asked for my postal code or phone number.
I am not a lawyer and I am only speaking of jurisdiction I am familiar with.
In the US it is usually (always ?) illegal to use deadly force to protect property. There must a threat of death or severe bodily injury to make deadly force legal. Note that certain situations imply by law that such a threat exists unless there is evidence to the contrary, ex stranger forcing their way into your home. Ie the occupant of a home is presumed by law to be acting in self defense.
A weird exception may be deadly force being legal in some jurisdictions during the suppression of a riot. Perhaps there is an implicit assumption that people are in serious danger by the very existence of a riot.
That said, a security guard may be able to use appropriate force to detain/restrain you if there is a reasonable belief that property was stolen. A citizens arrest sort of thing while awaiting the real police to show up.
Nope. I paid for the products and they have no right to search me. Even at Costco, if the line is too long, I just walk out without letting them search me.
No right to search you? You mean other than the membership agreement you signed that allows you to enter their private property?
Don't confuse you having a right with Costco being polite despite you being an a-hole.
"New York's Attorney General says his office will take 'appropriate action' if the data is handed over."
So they must think handing over the data would be unlawful. Why not prevent it from happening in the first place?
Submit the customers to a lifetime of real world spam, and then do what, take action against a company that doesn't exist anymore?
Never was a big deal.
I am very small, utmostly microscopic.
This is a perfect example of why we should not be giving personal information to anyone without a VERY good reason. Even if the company you're giving it to has the best privacy policy in the world and is completely hack-proof, if that company ever goes under then you're screwed.
I always thought they asked for your contact information so that the government could keep tabs on anyone buying a suspicious combination of electronic items from Radioshack.
After all, they have to make sure that tax is paid on this transaction!
We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
then "New York's Attorney General says his office will take 'appropriate action' if the data is handed over" , will mean pay 17.5% sales tax and the information is yours!
Many states, including my home state of WV, have "stand your ground" laws where the bar to use deadly force is very low.
My understanding of the concept of "Stand Your Ground" is that it does not define the conditions upon which deadly force may be used. Different concepts, for example the "Castle Doctrine", define such conditions. Under the "Castle Doctrine" a person is by law considered to be in danger of death or severe bodily injury if a stranger forces his way into their home. That forcible entry into the home enables the use of deadly force. What "Stand Your Ground" adds to such concepts is whether the person is obligated to flee. Does the person enabled to use deadly force under the "Castle Doctrine" have to attempt to flee if possible to do so. "Stand Your Ground" merely say that they have no such obligation to flee.
Be aware that "Stand Your Ground" is being grossly misrepresented in the media. Partly through the normal day to day ignorance of the media (*) and partly through politics.
(*) Consider the media's abysmal coverage and discussion of anything computer related. What makes you think they do any better on any other subject matter?
He could have shot you and claimed you were reaching for your gun.
I have never, ever seen a security guard at a retail store with a gun.
He could have shot you with your own gun, and claim you committed suicide.
He could have shot you and claimed you were reaching for your gun.
I have never, ever seen a security guard at a retail store with a gun.
He could have shot you with your own gun, and claim you committed suicide.
He could shoot you with gum and claim it was spermicide.
At some point in the 80's I stopped giving them the info as I figured out given how often I went to Rat Shack, by the time I died I would have saved myself about two weeks of agony.
I didn't foresee the internet and was overly optimistic about Shadio Rack's retail smarts, but I'll bet I made myself a nice weekend.
"A Little Song, A Little Dance, A Little Seltzer Down your Pants" -Chuckles The Clown
Its the same with signing up to things that ask for an email address that isn't for verification.
If there really is a Blah@blah.net he fucking hates me.
Calling someone a "hater" only means you can not rationally rebut their argument.
I stopped shopping there 20 years ago solely because of their insistence on getting my name, address, phone number, and so on.
I have shopped elsewhere since then (Fry's, sparkfun.com).
Die already, Radio Shack. Just die already.
I'm glad I didn't give themmy phone number for buying a pack of batteries... What an unfortunate fall from grace...
Twinstiq, game news
Ever since the checker at Fry's caught that one of my items (the smallest yet most expensive item on my ticket) was not in my bag, I'm more than happy to let them check. It's not always a loss-prevention, treat you like a criminal, measure. In fact, having talked to the checkers quite a bit when the store is slow, I've learned that they catch people leaving without what they paid for much more often than the other way round. At least at Fry's, it truly is a customer service initiative. And yes, cashiers do face consequences for not making sure the customer leaves their register with all of their purchases.
Yeah, the cashier at home depot who looked inside my shopvac wanted to make sure it had all the parts, I'm sure.
"New York's Attorney General says his office will take 'appropriate action' if the data is handed over." So...the data cannot be sold as a single asset, but presumably is ok if bundled with a business as a going concern ala Facebook purchasing whatsApp primarily for the customer phone numbers.
In post Patriot Act America, the library books scan you.
This reminds me of last summer, when I bought a memory card for my camera from B&H in New York. They actually asked my home address, phone number and everything before they gave me a possibility to go into next desk for getting a receipt which allowed me to go yet another desk, where the actual credit card payment was made. And by that receipt one could go to fetch the actual memory card. I just hope the B&H will not go belly up, as they really have too much of my data now. Anyway, it was so humiliating experience of being handled as a cattle which is there just to steal things, that I would never go there again.
When Google was in the birthing process, and distributing 'Terms of Membership' I communicated to them that they seemed to be clutching our personal data as if it were their own. I specifically asked management what would happen to our data were Google to be sold or to fail. They never replied to my several inquiries. Now that RadioHack is in this pickle, we see the reality: we could easily be in the pickle-bath with them! Laws MUST be made at federal levels to prohibit this plan to profiteer so unfairly.
"There are 11 kinds of people: those who know binary, those who don't, and those who could not care less!"
HA! I always found this annoying. Rather than argue with the salesperson about whether they get my info (both at Radio Shack and everywhere else) I just tell them I'm Larry Talbot, and I live at 1313 Mockingbird Lane.
There is no God, and Dirac is his prophet.
Such a thing should be PREVENTED from happening at the start. Once the info is seen, it can't be unseen.