Sprint Begins Punishing Customers For FCC's Net Neutrality Rules
ourlovecanlastforeve writes: A few days ago Sprint announced their intent to stop throttling certain customers' bandwidth in the wake of the FCC fining ATT $100,000,000 for doing the same. Sprint has now begun circulating an internal memo to their front-line reps that the 12-month warranty on non-branded accessories, a featured selling point, will be eliminated. Additional rumors are emerging that Sprint may increase prices on unlimited data plans and stop offering wireline long distance service.
There's no such thing as a free lunch. - Various Economists and Heinlein
Same types of things happened after the regulations around credit and debit card fees. The money comes from somewhere and ultimately you aren't punishing the big players in the industry with the regulations, but their customers and their smaller competitors.
Another case of people who don't understand regulatory history being doomed to repeat it.
The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
Uhh, Sprint has been punishing its' customers all along with Sprint's unreliable crappy service. Nothing new here aside from removing a couple of things that kept the sadists clinging to their contracts.
doesn't even include a pot to piss in.
I'm sure glad I don't work in telecom.
"First they came for the slanderers and i said nothing."
I see this website has gone full retard.
Have gnu, will travel.
Two different things. Please pay more attention.
Why do people use Sprint? Because it is cheaper than AT&T or Verizon. If Sprint increases prices, they remove that advantage, while retaining the disadvantage of poorer coverage.
This is just sabre-rattling. Sprint cannot increase prices significantly without giving up large numbers of customers.
The real "Libtards" are the Libertarians!
Customers have a choice of whether to go with Sprint or not, and now less should on average because there is less service for the same price. Sprints practices were ruled deceitful and now they must make adjustments, thats all it is. Its a big win for the little guy and now hopefully the little guy sees that they should clearly take their business somewhere else.
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
of crap they were going to do anyway that they're blaming on the evil govmint and their nasty nasty net neutrality. I've long since noticed businesses doing this; blaming every evil thing they do on gov't regulations because if only they'd just leave us alone to innovate we'd play nice. Didn't happen in the robber baron era and it's not gonna happen in my life.
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They either have necessary financial reasons to do this or they are just being spiteful, either way, it's a small price to pay for net neutrality. Companies that offer unlimited plans will actually have to offer unlimited plans. Even if they eliminate unlimited plans, no one is going to buy an unlimited plan, only to find out it doesn't work when they actually want to use it or risk disconnection for using their unlimited plan in an unlimited way. By elminiating unlimited plans they just have to be upfront about what the limits are.
Truly unlimited data plans and "unlimited except for the fine print" data plans will go bye-bye for anything higher than "low end G3" (say, 256Kbps or less).
They will be replaced with metered plans and plans that OVERTLY and PROMINENTLY either cut you off or throttle you to G2 or G3 speeds when you hit your allowance.
You will also see more prominent announcements of "when things get congested, everyone gets throttled" with a clear-cut statement of how the congestion-mitigation-throttling will be done - will everyone's speed be cut proportionately so the congestion goes away? Will those whose "speed tier" is higher than X be reduced to X while those whose speed is already lower won't suffer?
Why? Because the thing that gets companies in trouble with regulators is surprising the customer in a way that hurts the customer.
Personally, I expect companies to start pushing plans based on combinations of MB or GB per hour or day and GB or TB per week or month, and whether you get "cut off" or simply throttled to some slow-ish speed like 10% of "normal" when you hit your limit for the hour/day/month. For family and corporate plans with shared data, parents and company-management will have and easy way to set lower limits and/or alarms on their kids'/employees' phones' usage.
Why?
Because non-technical people "get it" that heavy users should pay more, but they also expect their Internet to keep working at a usable if somewhat-slower-than-they-are-used-to speed even if their kids or a data-sucking app eats up their data plan.
By the way, 30 days has 10,368,000 seconds. This means if you suck data down 24/7 for a month at an average rate of 0.8Mb/sec (0.1MB/sec), you will suck down over 1TB. If it's 10 times that, which many G4 and G5 phones can do under ideal network conditions, it will be over 10TB. Who would be doing this? Short of someone running a whole office over a cell-phone connection, not very many people. But even sucking down the equivalent of a DVD full of video (call it 8.5GB/DVD) every day would be 255GB/month, which is a lot more than average, and if you are sucking down 3 hours of 4K 120fps video every day, well, let's not even go there.
Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
If you change the rules Sprint, you can go fuck yourself!
AT&T's was fined for "deceptive business practices". It had nothing to do with "net neutrality". If Sprint is reacting to and is concerned about AT&T's fine then that tells me a lot about how Sprint executives truly view their own business practices behind closed doors.
'The tyrant will always find pretext for his tyranny.' - Aesop's Fables
Wired spectrum is limited by the capacity of the wires and connections and it can typically be expanded by upgrading the wires and the connectors.
On the other hand, mobile wireless can typically be improved by using different frequencies or technologies or by building more towers. Building more towers is not always possible and when it is, it is frequently not feasible. Using different frequencies or technologies means the entire industry and regulators have to buy in, which means a several-year delay at best.
In the meantime, the wireless spectrum for a given carrier using a given cell tower really is, for all practical purposes, a limited resource.
Now, if you are talking about their landline long-distance, yeah, you probably have a point. Unlike the old days, they probably almost never have to deny or downgrade a landline long-distance phone line due to capacity issues unless there is an outage somewhere that's radically cut into the available capacity.
Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
Got a letter today cancelling our long distance (wireline) service.
Sprint Begins Punishing Customers For FCC's Net Neutrality Rules
Sprint Does What It Was Going To Do Anyway, But Is Blaming Net Neutrality Rules
FTFY
If you want anything close to unlimited (without a legacy plan), Sprint and T-Mobile are your only options.
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
This.
T-Mobile & MetroPCS (which is T-Mobile) are simply upfront regarding their 4G data plans: the capped volume is at full speed; overage is throttled rather than being cut off or overcharged for extra gigs. An "unlimited" (which costs considerably more than a capped plan) is actually unlimited, but people who aren't always watching video or living on Facebook don't really need it.
Are you a subscriber to either Verizon Wireless or AT&T? They're about the only ones wanting to go that path - and remain on it.
On the other hand, Sprint and T-Mobile will at least offer non/very-lightly metered data plans. With them, sanity prevails.
Twitter supports and protects racists - by smearing their critics with the "Hate Speech" label.
Sprint is really in no position anyway to be dictating any terms to its customers. Of the top 4, it has the worst native network.
that does exist. you're not getting it though.
in USA you can get a decent lunch for a decent price.. but only when it comes to jeans and food.
when it comes to 21st century things like mobile data plans and warranties on consumer goods americans are getting shafted.
like fuck, why can't you just have a 24 month warranty on it? do you really want to buy shit that the manufacturer thinks will break in 3 months? seriously? shit that you buy on a fucking plan that you pay for 2 years mind you!
in other parts of the world unlimited means unlimited as well. no 2 gig limit. no 5 gig limit. no 30 gig limit. I got a 300kbyte/s torrent downloading over a mobile connection as I write this - of course, not in the USA, in the "sticks" in a country with a far less population density than USA - this area population density wise is comparable to rural arkansas and much much less population density than rural north east of the USA. oh and the monthly cost on that connection is about twenty bucks, ten bucks would get you a "slower" 3.5g connection. still unlimited though.
the thing with mobile data transfer limits is that as long as you have those then people will very rarely even hit those limits - people adjust their viewing habits so that they don't view youtube on them, so that they don't do fucking anything with them because they'll feel bad when they look at a mobile website and see that their precious quota is being drained by autoplay video adverts! .. and as a result the phone company wins again - they don't have to build a decent network because nobody is using it like it's the 21st century.
world was created 5 seconds before this post as it is.
You got it.
Now grow up and stop bitching.
They owe me, you and every other taxpayer who helped them build out their infrastructure.
There is a flaw in this statement. It assumes that infrastructure never changes. Sure the wires do not get replaced often but the switches, software, etc does. Then there is the cost of new technology required to push more data through old wires. New technology, upgrades, etc can only be funded through profit,
NO EXCUSES!
YOU sell unlimited plans, you deliver unlimited access. PERIOD.. No Excuses. Period.
Otherwise YOU are a liar. Period. No Excuses.
WTF is so hard to understand about that?
These people deserve the fines and more. They deserve to be sued and more. Because they are LIARS! Period. No excuses!
Sprint is still in business??? What about MCI? I'm surprised Sprint didn't go out with Radio Shack, CompUSA, and Circuit City. They're definitely relics of a by-gone era.
It's the whole Shannon-Hartley theorem. The data rate you can get is limited by the frequency range and SNR you have. Well with stuff over the air the SNR is fixed by transmission power (which needs to be kept low to keep battery life up) and background noise. Frequency range is licensed since not all frequencies are created equal and everyone wants a piece. So the throughput you can get is limited. You can't do like with a wire and just add more wires, in a given area everyone has the same bandwidth to share.
So, you have to play nice. "Just increase the bandwidth" isn't a possibility. They can't magic around the laws of physics. What that means is if people play nice, and use their mobile bandwidth only as needed, it can be fast for everyone. However if people want to try and use it 24/7 and slam it, the speed will suck.
So one way or another, you have to keep people from using too much. I agree that total use isn't the best way, but it is one of the easiest to meter and understand, hence it gets used. Regardless of what method is used, something has to be. Otherwise you are going to have poor wireless speeds and nothing can be done to improve it.
Its business. It is the pathological version of business but that is who is in charge at all these corps. I've said it before on here: they are not going to operate at a loss.
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If you want guaranteed payment, this can be yours for a small** monthly fee***
**small is not defined as an actual figure but is a comparative measure against "industry averages"
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its There Ain't no such thing as a free lunch
The success of Net Neutrality certainly had a role in making the bureaucrats bold enough to fine AT&T.
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Who cares? It's Sprint. Chosing between Sprint and AT&T is like chosing between getting your intestines ripped out through your mouth or out of your ass. Or chosing between having someone gouge your eyeballs out and then skull-fucking you, or gouge your eyeballs out BY skull-fucking you. Or chosing between having a delicious, grilled steak with mashed potatoes and gravy, or rosemary chicken with fire-roasted vegetables in a white-wine and dill sauce, eaten in front of you while you starve to death, chained up only inches away from the feast.
Or chosing between having a buxom blonde in nothing but a naughty French maid's outfit, or a spunky, cute, freckle-covered, green-eyed, redhead with gorgeous, soft, perky tits wearing nothing but stiletto heels and a smile... launch you from a catapult off a cliff onto a field of broken bottles of medical waste and jagged rocks hundreds of feet below.
What I guess I'm trying to say is, they both fucking suck, and not in a good way. People who are willing deal with them are the sort of people who're too old to give a shit how they're abused anymore as they run out the clock until their deaths, or are too young to have any idea what a reasonable phone bill looks like, or to know what DECENT customer service feels like.
I'm sorry, but a telco or commco changing the meaning of the word 'unlimited' to mean 'less than unlimited' is a free lunch. FCC just took it back.
All they have to do now, is actually specify the speed tiers. 10GB? full speed. after? 256kbps.
Meh. Not going to kill their business, nor is it a slippery slope to something worse that we're sliding down towards like socialism. This is simply defense of the english language against greed.
I live in a small city in Brazil, we used to have an Internet monopoly here, but not due to regulations. The fastest we could buy was 10Mb from Telefonica over copper, but only in the rich parts of the city. Most of the city had only 256K to 2M.
Now some guy started a small ISP and we are getting 20Mbps over fiber. It costs two times more than the Telefonica plans, but it is fast and reliable.
People talk a lot about the huge costs involved in starting on this area, but the guy here started serving a few neighborhoods in my city and now he is working on two cities. When the regulations allow, and the big players suck, others can grow.
Please do show the government & American People how little choice they have and how abusive you're able to be with your oligopolies. We need to see in big, bold form the prices go outrageous for no real reason, the US government offices disconnected from the Internet (earlier story) and more. Please show us how you think you have us so that the Bear is awakened & will fix you.
As a person who lives in a country where a seller is legally obligated to provide a 12 month warranty on a product I am astounded.
As a person who lives in a world where electronics are getting cheaper and more poorly made every day I am astounded.
Why do I see this as a step towards hardware subscription payments? Force people to buy cheap shit without warranties, and charge for upgrades constantly.
Even if Sprit is actually evil and did this purely out of spite, the fact remains that people, and by extension businesses, can change their behavior to compensate for any new law faster than new laws can be written. It would be better to completely deregulate than to continuously fail to regulate adequately.
I'm sure the 12 people that use sprint will be very upset.
Mean what you say...say what you mean.
... as long as it meets or exceeds its mission statement:
"Our mission is to get you to pay us money and feel good about doing so."
If Sprint fails in that, it doesn't turn out well.
It little behooves the best of us to comment on the rest of us.
It was to be expected, but it's still funny to see this immature reaction to being called out on your bullshit.
It's too bad the US has no real authority to review advertising for matters of whether its truthful or not. For example, calling their plans "unlimited" when they aren't would not fly in the UK.
But in the US you can call anything anything and modify it as needed with tiny disclaimers.
It would be fun one day to see an add for a new phone with a disclaimer saying you actually get a paving stone and some wadded up paper, ala the faked game console/iPad boxes that always appear in stores during the holidays.
Sig for hire.
Neutrality woe what a new concept I know even if if it doesn't concern us
The message is clear "Net neutrality is so evil that customer get punished because of it". Plain propaganda. But, is it backed by any facts? No it isn't. The headline says Sprint begin punishing customers, the text says that Sprint is intent on doing it. Intent != Begin. So, the headline is just false.-Ignacio Agulló
... albeit several years ago, their network was so damned slow how could you tell if you were being throttled or not to begin with?
Their voice coverage was good and CDMA just seems to work MUCH better than GSM for voice, but their slowass data was a deak breaker.
To all who care to go direct to a better outcome: Do the right thing. It cuts out the false starts and wrong turns.
The argument between public vs. Private has a long history of success and failure. There's no need to get so virile in your arguments about the discussion. The fact is that you could argue both ways. The internet was infected by the government, shared with universities and then expanded from there. We might not have an internet if it weren't for the government but we might still be looking at only rich text if it weren't for private enterprise. The government pioneered wireless and cell technology and in fact a lot of technology was developed for DOD before ever making it to the private sector. However, without the private sector and the desire for profits we would probably ask still be using flip phones at best. When we so attaching each other then maybe we can have a grown up discussion about the best way to provide services. Social sniping is for cowards.
I knew a guy who ran his small business over an ~1Mbps cell phone connection.
Getting a T1 was too expensive and DSL and Cable weren't options in the industrial park where he was located. Satellite wasn't even considered. If line-of-site wireless was available it was either slower than the cellular connection or more expensive.
Granted, this was about 10 years ago. I'm pretty sure by now either DSL or Cable Internet is available.
Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
The basic laws of economics are every bit as unavoidable as the laws of physics, no matter how many times you vote for politicians who promise to break them.
Yes, the cell phone companies followed Steve Jobs down the road of selling cell phones based on the lie of unlimited wireless bandwidth, where there is an actual limit to available bandwidth. That was a lie when Jobs got fabulously wealthy selling you a soooper cool smart phone that would not be half as cool without unlimited internet access, and it's still a lie when all the phone companies tell it while trying to keep the revenue rolling in from all you idiots who believed Steve. The answer was to go after these companies, including your hero, for fraud and misleading marketing, but instead most of you were duped into jumping on another political bandwagon ("net neutrality" that, like most things pushed by elitist billionaires and professors, is never going to go es advertized)
NEWS FLASH:
The overall limit on bandwidth is imposed by the limits of the physical universe in which we live (you cannot vote for a "progressive" candidate to fix it) and the capabilities of current technology (which no politician can fix). The actual bandwidth available to you so you can constantly update your facebook page from your phone is further constrained by the FCC (that same government body with lots of rules to which you turned for "net neutrality") which has the crazy idea that things like ambulances and the military are more important than your "likes". The remaining bandwidth is divided up among cell providers who must divide it up among their millions of customers - there is no way on Earth that these services can provide "unlimited" bandwidth to every, or even most, customers, and if you are honest (and intelligent) you already KNOW that. You can pretend to be outraged all you want, but deep down inside you either know you cannot possibly get unlimited net access on your cell phone or you think that you are a special person getting in on some clever scheme that will cheat everybody else but not YOU.
The laws of the universe cannot and will not be violated; "There aint no such thing as a free lunch"
At least peo.....ple can sti....ll voice the...ir opin.....inos abou.....t i{`+#$%{`&+#{@$`%+NO CARRIER
Yes, because it's a lot easier to drop trouble-students from a private school than a public school. They also don't get as many students from lower-income brackets (which come with various issues: malnutrition, skipping due to having a job, parents who can't get kids to school) because, guess what, THEY CAN'T AFFORD PRIVATE SCHOOL.
So yeah, no shit your private Catholic school is going to do better in that regard, they get students from better-off families, and can drop/reject the ones they don't want.
You are calling other people ignorant of reality when you make a nonsensical jump from this to banning volume discounts.
That qualifies as both ignorant and unrealistic.