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Researchers Study "Harbingers of Failure," Consumers Who Habitually Pick Losers

AmiMoJo writes: Is your favorite TV show always getting cancelled? Did you love Crystal Pepsi? Were you an early adopter of the Zune? If you answered yes to these questions, researchers say you might be a "Harbinger of Failure." In a study published in the Journal of Marketing Research, researchers identified a group of consumers whose preferences can predict products that will fail. “Certain customers systematically purchase new products that prove unsuccessful,” wrote the study authors. “Their early adoption of a new product is a strong signal that a product will fail.”

49 of 300 comments (clear)

  1. Firefly by RobinH · · Score: 5, Funny

    I thought we just called those people Browncoats.

    --
    "I have never let my schooling interfere with my education." - Mark Twain
    1. Re:Firefly by itsdapead · · Score: 5, Interesting

      I thought we just called those people Browncoats.

      As a wise fictional character once said, "May have [picked] the losing side. Still not convinced it was the wrong one." Not sure that applies to the Zune, though, although it was brown...

      Presumably "Crystal Pepsi" wasn't brown (and, hopefully, wasn't so pure that it had a slight blue tint...)

      --
      In a survey of 100 programmers, 111111 thought that duck-typing was a good idea.
    2. Re:Firefly by meta-monkey · · Score: 2

      Brown? Brown?! Thanks, but I like to see my food.

      --
      We don't have a state-run media we have a media-run state.
  2. "Harbinger of Failure" = Hipsters? by sjbe · · Score: 2

    Is this just another term for hipsters? People who seek out things that everyone else has dismissed for (usually) good reasons.

    1. Re:"Harbinger of Failure" = Hipsters? by hey! · · Score: 3, Insightful

      Is this just another term for hipsters? People who seek out things that everyone else has dismissed for (usually) good reasons.

      No. Because the "good reason" usually is "most people aren't doing that anymore." The article is about things that *never* become cool, not things that were cool in grandpa's day.

      The real problem with being a hipster is that the ideal of non-conformity is inconsistent with the idea of fashion.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:"Harbinger of Failure" = Hipsters? by Anonymous Coward · · Score: 3, Insightful

      Hipsters are the leading edge of sweet FA. They move in on existing microcultures, not because they are actually interested in what they center around, but because they perceive it to be cool. And then proceed to ruin it for the existing members of that culture. It's why they are universally despised and hated, and rightly so.

    3. Re:"Harbinger of Failure" = Hipsters? by smittyoneeach · · Score: 2

      In defense of hipsters, if your microculture is so vulnerable to a hipster dweeb infestation, maybe it was ready to go? Hipsters, in that sense, are the flies in the cultural ecosystem.

      --
      Get thee glass eyes, and, like a scurvy politician, seem to see things thou dost not.--King Lear
    4. Re:"Harbinger of Failure" = Hipsters? by xevioso · · Score: 2

      Ah yes, the much vaunted "Hipster-Hate" of the Slashdot neckbeard crowd. Quick, get on board the Hipster-hate train before it leaves the station! It's cool to hate on "hipsters" now, dontchya know...that's the new trend!

      Of course, slavishly following the new hipster-hate trend might make you...wait for it...

      a hipster.

      Although maybe you neckbeards were hating on hipsters *before it was cool*, in which case you are still hipsters.

      See, the great thing about all the stereotypical hipsters I know, and I know quite a few as I live in San Francisco, is that not a single one of them gives two shits about what people on the internet say about their love of organic, artisan food, their facial hair, or their Prius or whatever people think defines a hipster.

      Which makes them TRULY cool in my book.

    5. Re:"Harbinger of Failure" = Hipsters? by hey! · · Score: 2

      I thought hipsters all owned iPhone and Macbooks, and shopped at The Gap. I.e. they are all about conformity, fads and Buzzfeed.

      No, those things are actually anti-hip. As soon as something gets big enough for Buzzfeed it's for a different audience.

      "Hip" implies arcane knowledge possessed by a select few. A great band with a small local following is "hip"; when they make it big they're no longer "hip", although they may still be "cool". The iPhone is pretty much the antithesis of hip, no matter how cool it may be. If I were to guess what hipster phone model might look like, it might be something low-cost Indian android phone manufactured for the local market and not intended for export -- very rare and hard to get outside of India. Or even better, hard to get outside of Gujarat. Or even better only a few hundred were ever manufactured then the company went bankrupt and the stock was sold on the street in Ahmedabad. Provided that the phone is cool. Cool plus obscure is the formula for "hip".

      It follows there is no such thing as "hip" retail chain. It's a contradiction in terms. A chain may position itself in its marketing as "hip", but it's really after what the tech adoption cycle refers to as "Early Majority" adopters.

      Hipsters reject being the leading edge of anything; as soon as something becomes big, it is no longer hip. This means they're not economically valuable on a large scale, which some people see as self-centered and anti-social. Compare this to cosplayers; the media always adopts a kind of well-the-circus-is-in-town attitude when there's a con, but while they're condescending toward cosplayers the media can't afford to be hostile because those people are the important early adopters for economically valuable media franchises.

      Let me give you a more authentic hipster trend than the one you named. Last year there was a fad for hipster men to buy black fedora hats from Brooklyn shops that cater to Hasidic men. While as soon as something gets big enough to draw media attention it's dead to hipsters, this fad illustrates the elements of hipster aesthetic: (1) resurrecting obscure and obsolete fashions; (2) exoticism or syncretism; and (3) authenticity.

      Now from an objective standpoint there's no good reason to favor or disfavor fedoras as opposed to, say baseball caps. It's just a different fashion. Likewise there's no practical reason to value a hat from a owner-operated store in Brooklyn over an identical one purchased from Amazon. But it does add rarity value, and that's the key. Something has to be rare and unusual to be hip. As soon as hipness is productized it appeals to a different audience.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    6. Re:"Harbinger of Failure" = Hipsters? by Penguinisto · · Score: 2

      I thought hipsters all owned iPhone and Macbooks, and shopped at The Gap. I.e. they are all about conformity, fads and Buzzfeed.

      Not quite, at least insofar as the Gap.

      Living here in Portland (which is somehow an outpost of hipsterdom), Most of the hipster types buy local clothing brands wherever possible (e.g. Keen, Archaeopteryx, etc), usually shift OS/laptop allegiances as needed (the apparent new thing now is to have a laptop running Linux with Docker atop it so you can run any x86 OS you want in order to impress your buddies), and the phones are nowadays either an iPhone or a phablet (the bigger the better).

      There are points of conformity but only to an extent, as they seem to want enough minor differences between themselves - to generate interest in them, and/or to generate conversation points.

      Mind you, this is only initial/light observation from a graybeard, but it seems to hold up.

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
    7. Re:"Harbinger of Failure" = Hipsters? by hey! · · Score: 2

      Actually the exact opposite is true.

      Which is necessarily true in any kind of fashion, even if it's anti-fashion. Hipsterism is a kind of contrarianism; the attraction is having things that most other people don't even know about. But strict contrarianism is morally indistinguishable from strict conformism.

      Now outside of major metropolitan centers like Manhattan when people say "hipster" they mean something else; there's not enough of a critical mass of non-conformity to cater to an actual "hipster" class. What they're really talking about is "kids taking part in trends I'm not included in." In other words its the same-old, same-old grousing about kids these days, only now by people who've spent their lives as the focus of youth culture and can't deal with their new-found cultural marginalization.

      As you get older the gracious thing to do is to age out of concern, one way or the other, with fashion.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  3. Links to the actual study? by SLOGEN · · Score: 4, Insightful

    An online summary of a newspaper pay-walled newspaper reporting on an article... quoting the original with sentences like "At least, according to a group of researchers ..." and "n a study published in the Journal of Marketing Research, researchers ...". Anyone have an actual link to the actual paper? I have a nagging suspicion that this may actually be an artifact of how the analysis is done.

    --
    SLOGEN [ http://ungdomshus.nu : Sebastian cover music]
    1. Re:Links to the actual study? by alexhs · · Score: 5, Funny

      Anyone have an actual link to the actual paper?

      The study is only available on HD DVD.

      --
      I have discovered a truly marvelous proof of killer sig, which this margin is too narrow to contain.
    2. Re:Links to the actual study? by parallel_prankster · · Score: 4, Informative

      Here, the above link and the chicago tribune links are horrible. Sorry about the link format! https://www.google.com/url?sa=...

    3. Re:Links to the actual study? by alvinrod · · Score: 5, Informative

      Here's a link to the study in case anyone is interested. I don't have the time to go through it in detail right now myself, but perhaps someone else could pick over it.

      You'd think that Slashdot editors would try to include that kind of link in the summary as if there's anything worth reading it's the source itself.

    4. Re:Links to the actual study? by SQLGuru · · Score: 5, Funny

      You'd think that Slashdot editors would try to include that kind of link in the summary as if there's anything worth reading it's the source itself.

      I've been here a few years....I wouldn't think that at all.

    5. Re:Links to the actual study? by Jayson · · Score: 2

      Back in my day, you were lucky to get a gopher link and you liked it.

  4. Zune by NIK282000 · · Score: 2

    My Zune still works fine and I'm typing this on a first gen SurfacePro, some products that do their job well just don't sell (in this case because of the worlds worst marketing).

    --
    Dear aunt, let's set so double the killer delete select all
    1. Re:Zune by Mr+D+from+63 · · Score: 5, Funny

      My Zune still works fine and I'm typing this on a first gen SurfacePro,.....

      So, what new products have you bought recently?

    2. Re:Zune by hduff · · Score: 2

      My Zune still works fine and I'm typing this on a first gen SurfacePro, some products that do their job well just don't sell (in this case because of the worlds worst marketing).

      Many good products fail. Success in the market often has little to do with the usefulness or quality of the product.

      --
      "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
    3. Re:Zune by Tipa · · Score: 2

      Do you squirt the social on your Zune? That was the most bizarre thing ever.

  5. Re:Answers: by behrooz0az · · Score: 2

    This,
    because fucking TV companies are retarded for canceling Heroes and Forever, I'm not a harbinwhatever

    --
    Moderating "-1, Disagree" is simple censorship. Have the guts to post your opinion. -- Spazmania (174582)
  6. Prediction after the fact. by JaredOfEuropa · · Score: 4, Insightful

    Maybe those "harbingers of failure" are just people who are a bit more persistent in their choices and less fickle, or they are the normal ones: people who pick stuff because they like it, not because their friends do. If a large majority of the population are dedicated followers of fashion, then the remaining group will be over-repesented amongst the buyers of unfashionable items. Watching that group is a great way to predict failure after the fact: if you see a large portions of "harbingers" buying your stuff, then you are probably already looking at slumping sales. That group does not flock to failing products, they are simply the ones left over after the rest has moved on.

    A better way to predict success is to do what some companies are already doing: watch who sets the trend, and follow them.

    --
    If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    1. Re:Prediction after the fact. by 93+Escort+Wagon · · Score: 2

      Maybe those "harbingers of failure" are just people who are a bit more persistent in their choices and less fickle, or they are the normal ones: people who pick stuff because they like it, not because their friends do.

      You're taking this WAY too personally...

      --
      #DeleteChrome
  7. Re:Link to original paper by AthanasiusKircher · · Score: 4, Informative

    Screwed up the link to the PDF -- better link to abstract here, where you can get PDF.

  8. please EA Windows 10 by ihtoit · · Score: 2

    I don't want to live in a world where I can't watch DVDs out of the box through Media Center.

    --
    Political debates have me rolling my eyes so much I think I got optical whiplash. I should sue. - Foamy The Squirrel
  9. Re:Other examples by Sique · · Score: 4, Insightful
    We don't need examples of failed products (for each successful one, there are ten which failed).

    The point of the article is that the same people constantly prove to be early adopters of products that don't succeed in the market.

    --
    .sig: Sique *sigh*
  10. failure is short-term by turkeydance · · Score: 2

    consumer goods can "come back": Febreeze, for example. http://www.forbes.com/sites/pe...

  11. Speaking of TV shows by MikeRT · · Score: 4, Insightful

    Family Guy and Firefly were more or less sabotaged by politics. The reason Family Guy came back was Fox executives looked at the sales numbers of the DVDs and basically said "WHO THE FUCK CANCELED THIS?" With Firefly, they wouldn't license it to the Sci Fi channel under any terms, even though they had a commercial success with the Stargate franchise. Even when they pitched a home run with Battlestar Galactica, they wouldn't reconsider.

    Not long ago, Longmire was canceled by A&E for bizarre reasons. It had good ratings and was pulling in a few million viewers. They said "the demographic is too old." Uh, ok, anyone in your marketing department notice that young viewers (ie millennials mainly) are the poorest generation in the market right now?

    A show getting canceled is not necessarily indicative of anything about its quality or marketability. A large part of the problem is just the delivery mechanism. If all TV were content on demand, you'd probably see a lot more quality shows and many shows currently on getting canceled.

    1. Re:Speaking of TV shows by Chris+Mattern · · Score: 4, Insightful

      Not long ago, Longmire was canceled by A&E for bizarre reasons. It had good ratings and was pulling in a few million viewers. They said "the demographic is too old." Uh, ok, anyone in your marketing department notice that young viewers (ie millennials mainly) are the poorest generation in the market right now?

      The older demographic may have the money, but the common marketing wisdom is that they're set in their buying habits--advertising to them won't generate sales. They want the younger audience, because they feel that that's the one they can hook.

  12. Among the harbingers of doom by phayes · · Score: 4, Funny

    The people who like Timothy's editing of stories on the weekends & the changes that Dice has been bringing to /.

    --
    Democracy is a sheep and two wolves deciding what to have for lunch. Freedom is a well armed sheep contesting the issue
  13. Clickbait by Hognoxious · · Score: 3, Insightful

    The actual report is in the Chicago tribune, behind a paywall. Fuck that and fuck the idiot who submitted this non-story.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  14. Bill Gates by Anonymous Coward · · Score: 3, Interesting

    If we need to pick a 'celebrity' to represent this crowd Bill Gates would be the perfect shoe-in

    Other than his first venture - Microsoft - none of his other investments make sense

    Furthermore, when Bill Gates stepped down from MS he picked an absolute loser, Steve Ballmer, as his replacement

    1. Re:Bill Gates by tehcyder · · Score: 2

      Other than his first venture - Microsoft - none of his other investments make sense

      "Other than being one of the richest men in the world, he's poor".

      --
      To have a right to do a thing is not at all the same as to be right in doing it
  15. Why nobody cares about Zune by sjbe · · Score: 5, Insightful

    My zune still works as well. I use it every day.

    Maybe you do but if so you are a good approximation of the entire user base. I'm not sure I've ever actually even seen a Zune in the wild.

    Good battery life, large amount of storage.

    That's not exactly a compelling argument to buy one over the competing products. Nobody cared about the Zune because there was nothing special or compelling about it. It was a me-too product introduced several years too late to matter. It's most compelling selling point (and compelling is a stretch) was that it wasn't made by Apple. Since people mostly like Apple better than Microsoft that is an argument without very wide appeal. The only way Zune would have had a chance would have been to be technically WAY better than the iPod and it simply wasn't.

    Only downside is that you have to use the stupid zune software.

    That's a pretty huge downside considering it's basically abandon-ware at this point.

    I'm sure the apple fanbois will be shocked that I don't buy a new mp3 player every year when this one still works fine.

    Since standalone mp3 player sales are falling like a rock I doubt the apple fanbois you seem to want to sneer at will be shocked or even care. Basically everyone listens to music on their smartphones now. Why carry two devices when one will do the job just fine?

    1. Re:Why nobody cares about Zune by Grishnakh · · Score: 2

      No, he's exactly right. Who actually listens to music on a Zune or an iPod now? Smartphones have made standalone MP3 players completely obsolete.

      I used to have not an iPod nor a Zune, but an iRiver H320 (which I upgraded to a 30GB hard drive). I haven't used it in years; I just use my phone for that stuff now. Any smartphone these days will hold my entire music collection easily.

    2. Re:Why nobody cares about Zune by sjbe · · Score: 2

      I can't figure out how people use a phone for music; my phone has 16 GB capacity, and I have 105 GB of music

      Really? You can't figure that out? My phone as a 128GB capacity and my music library is less than that. No disrespect intended but you have what is basically a cheap phone by today's standards. I never, ever need to sync my phone to change the music on it and honestly I couldn't be bothered even if storage capacity were an issue.

      Constantly re-syncing my phone based on what I feel like listening too gets to be very tiring.

      So don't. I never have. Buy a phone with a large enough capacity and get on with life.

    3. Re:Why nobody cares about Zune by rogoshen1 · · Score: 2

      I have my smart phone in my pocket at the gym, and my 30 dollar mp3 player in my arm band.

      Bluetooth headphones seem to either be wicked uncomfortable (plantronic backbeats) or exquisitely sensitive to sweat (Motorola). So it's nice being able to listen to music over corded headphones, and still have the smartphone available to do whatever in between sets.

      Also the mp3 player just fucking 'works' on demand. Spotify seems to crash about 50% of the time and requires a reboot of the phone.

      Also having the headphone jack come out, then having my phone broadcast my horrible taste of music over its speaker after accidentally touching the screen/volume buttons -- was embarrassing enough to ensure it happened just once :)

  16. Re:67% is 75th percentile by gnasher719 · · Score: 5, Informative

    The study, available in MS-Word format in a link posted by a kindly slashdotter, contains this gem. 67% is 75th percentile? People who trust the findings of such articles are the harbingers of onslaught of stupidity.

    Careful complaining about stupidity.

    Less than 25% bought more than 67% flops, and 75% didn't. That makes people picking 67% flops or more the 75% percentile.

  17. I would like to volunteer as the chief harbinger by NotDrWho · · Score: 5, Funny

    I have anti-charisma and whenever I zig, everyone else in the universe zags. If I like something, that means that 99.99% of the rest of the world doesn't. If I hate something, it's probably going to be a big hit.

    Mind you, this isn't just contrarianism. I usually don't even pay much attention to what the rest of the world thinks about something. I only find out after-the-fact that every other human being on planet earth else disagrees with me--on EVERYTHING.

    Want to win a political campaign? Hire me to campaign for your opponent.

    --
    SJW's don't eliminate discrimination. They just expropriate it for themselves.
  18. What nonsense. by Kuroji · · Score: 2

    There will inevitably be a group of people who seem to always pick things that don't work, it's the nature of huge numbers. If you get a hundred million quarters, you'll find that there are probably close to a million of them that flip tails a dozen times in a row. Human nature would skew this somewhat, but I doubt this demonstrates people who are attracted to trends that fail - more like they're simply not following the mainstream trends.

  19. Re:67% is 75th percentile by 140Mandak262Jamuna · · Score: 3, Funny

    Opps, so I am stupid. What a way to start the week.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  20. Harbingers? or just early adopters? by Geoffrey.landis · · Score: 5, Insightful

    Certainly some early adopters pick products that don't take off, and mathematically some of these will have done it multiple times.
    But the article claims that some people are actually predictors-- that their product choices have predictive value for product failure.
    Is this actually true? It's easy to select out a set of people who have bought failed products, and then cull out of that set the ones who have not also sometimes bought successful products. But is this group statistically able to make future predictions?
    I'm doubtful. Clearly, the way to not select products that don't grab a market niche... is to not be an early adopter. Lots of products fail; if you're an early adoptor, you're likely to be adopting failed products. If you instead wait to see where a product is going before buying-- you never buy products that fail a month after launch.
    FWIW, the original article is here:
    http://papers.ssrn.com/sol3/pa...

    --
    http://www.geoffreylandis.com
    1. Re:Harbingers? or just early adopters? by PPalmgren · · Score: 2

      Its not early adopters, its a specific subset of early adopters. I highly suspect that this subset is drawn to these products for one of two reasons: First, anti-advertising, meaning that they are attracted to products whose advertising campaigns suck and something about that suckitude or quirkiness draws this subset in. Second, the underdog lovers. Because of bad advertising or press, writing is on the wall early that the product isn't going to launch well, and this subset then looks to buy the "underdog" product.

  21. Re:Brand/product persistance seems dead anyway by Grishnakh · · Score: 2

    Contract manufacturing isn't going to magically make tooling and setup costs just disappear, and some manufacturer isn't going to just eat those and go without a profit. Newer tools (CAD) and processes do make it easier and cheaper to make new designs though. The thing CM is good for is allowing smaller companies to get products to market, because they don't have to have their own factory (which requires a lot of capital), they just pay an existing factory to make it for them. It increases the market size and the number of players in the market. However, it doesn't lower costs; the CM has to make a profit too. It's always cheaper to have your own factory, but only in the long term. Companies obsessed with short-term numbers will sell off their factory and move to CM because in the short term it shows up as a positive, but in the long term they're paying more for manufacturing and also losing out in flexibility (it's easier to make changes, or do exactly what you want, when you control your own manufacturing processes). As an example, there's a good reason that Intel fabs all its chips, and doesn't just farm them out to TSMC like some other chipmakers.

  22. So, does this mean ... by PPH · · Score: 5, Funny

    ... moving my Confederate flag printing business offshore to Greece was a bad idea?

    --
    Have gnu, will travel.
  23. Re:Last three their own horse by Aighearach · · Score: 3, Interesting

    Lennart is professional programmer who has had great success. You sound jealous. The software packages you list are actually the most used solutions, not failures. Failure doesn't mean, "I don't like it, waaaaa."

    And I'm sure Lennart would tell you that applications are different than kernels, and you're comparing apples and oranges. I know he'd see that, because he's a programmer.

    RedHat has huge resources, they have a war chest, they're not in trouble or "stuck with" anything. They've written software in the past that they don't still use. They're not known as being irrational or emotional, they're known for being the business-and-oss-friendly distro. They make pragmatic decisions.

    Hate away. But remember, attacking the man is a logical fallacy, not a rational point. You will be understood accordingly.

  24. Re:I would like to volunteer as the chief harbinge by NotDrWho · · Score: 2

    It really depends. Are you picking stuff which is crap, and the general populace correctly realizes is crap? Or are you picking stuff which is too high-quality for the general market?

    How the fuck should I know? I only know that whatever I think or like is not what everyone else does. Whatever I do is not what everyone else does. Whatever I say is not what everyone else says.

    Happened again this weekend. Let me explain.

    I liked Terminator Salvation and Terminator 3. T3 was a little redundant, but I liked the humor and its much darker, fatalistic take on the future. I thought Salvation was good when I first saw it. And I've come to like it more and more as I've watched it since. Christan Bale's performance is excellent (I knew it would be, since he had already done and excellent job playing basically the exact same role in Reign of Fire), as is Sam Worthington's. The series finally dispensed with that tired old time-travel cliche and moved into the very real war that had been hyped to death repeatedly by previous entries, with only teases that we might one day actually see it. The story was strong. The conclusion was powerful, and raised some interesting questions about what it really means to be a "human." And I really loved the closing shot of John Connor on the radio encouraging humans to keep fighting.

    So this weekend, in wake of the new Terminator movie, I saw a whole series of videos of everyone and his brother talking about how awful T3 and Salvation were, and how T2 was so incredible. Now, I liked T2 mind you, but I wouldn't rate it nearly as good as the original. And frankly, I would rather sit down and watch Salvation again than T2. T2 has been shown so much it's become like that song on the radio that you really liked at one time, but you got sick of hearing the 1000th time it was played.

    So here we are again. Everyone in the universe hates T3 and Salvation, and thinks T2's shit doesn't stink. Everyone except me, of course. And it's not like I set out to disagree, I just did--yet again.

    --
    SJW's don't eliminate discrimination. They just expropriate it for themselves.
  25. Bring them to Slashdot by SuperKendall · · Score: 2

    Slashdot is the ultimate mecca for the "Harbingers of Doom", a site literally ripe with people who will vociferously back the worst of products that obviously have no future. In fact I use this very site myself to predict failure for some things, as there are a lot of repeat posters here that spend 24x7 backing future failed products.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley