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In Battle With Ad Blockers, Ad Industry Fesses Up To Alienating Users (iab.com)

itwbennett writes: In a post on the Internet Advertising Bureau (IAB) website Thursday, Scott Cunningham, senior vice president of technology of IAB and general manager of its Tech Lab, issued what amounts to an apology for "[losing] track of the user experience" and called on advertisers "to do better." But it may be a case of too little, too late as "a report (PDF) released in August forecasted that U.S. websites will lose US$21.8 billion in ad revenue this year due to ad blockers," writes Jeremy Kirk.

21 of 398 comments (clear)

  1. Or put another way... by JMJimmy · · Score: 5, Insightful

    U.S. websites will lose US$21.8 billion in ad revenue this year due to ad blockers

    Advertisers saved US$21.8 billion by not advertising to unreceptive customers

    1. Re:Or put another way... by cfalcon · · Score: 2, Insightful

      Advertisements work on you. Unless you aren't human, or are a retard or something. If your brain functions, ads work on you.

      Period.

      Wanna argue? You personally never X or Y? Bullshit. Not only would you be very likely to lie to yourself about that, you don't have an objective observer to verify. And lets be real- they wouldn't spend billions advertising if the effects weren't both real and immediate. It's a massive industry for a reason.

      May as well claim cars don't work because you didn't drive one this morning.

    2. Re:Or put another way... by Rix · · Score: 5, Insightful

      “It is difficult to get a man to understand something, when his salary depends on his not understanding it.” - Upton Sinclair

      People give churches billions of dollars a year, too. That doesn't mean prayer works.

    3. Re:Or put another way... by grimmjeeper · · Score: 4, Insightful

      Fair point. Though in many cases it backfires when it comes to people like me. If I remember a company because of their obnoxious ads, I'm actually less likely to buy from that company, even if they have a superior product or a lower price. For me, it's a matter of principle.

    4. Re:Or put another way... by Technician · · Score: 5, Insightful

      Targeted ads have mostly missed the mark by a mile.

      I tell advertisers to be present when I search for your product and be competitive. Flooding me with ads for a product just after I have made my purchase is futile. How many cases of toner do they think I want to buy after I bought a year's supply?

      Your best advertising is by having an easy to navigate website with real content. If I am troubleshooting a laptop and need to find the hidden latch holding the keyboard in, brands that bury the info are not brands I would buy for myself.

      When selecting lighting equipment for my church, I only bought equipment with operator and programming info readily available so we could see how it would be useful.

      When selecting an ocilioscope, searching for minimum requirements often reveals additional features that used to cost lots of dollars for the propritory value added software. I am done with batteries not included features. Only products with fully functioning features are ever considered. Been down that road before. Bought a scope with a communications module. The software to simply transfer the screen shot to the PC was bundled in a mathlab type application for 1/2 the price of the scope as an option. That is a super fast way to loose sales. If a scope has a communications module, it should work without additonal purchase for basic functions such as a screen capture.

      Too little info is often the reason for lost sales. Cripple ware hardware is useless.

      Be clear in your sepecs. My old inkjet died and needed a replacement. Carts were specified for about 700 pages at 10% page coverage.
      The salesman wanted to upgrade me to the printer that would do 900 pages per cart. Checked online. Cart was almost double the cost and the 900 pages was at 5% page coverage. In short the ink was almost 4X the cost. Salesman didn't bother to tell me the apples and oranges in page coverage. He probably didn't know. I did inform him and got another brand.

      Consumers have noticed the cost of operation of many items such as Ink Jet printers and have opted for lower TCO options such as Laser printers instead, or using the cell phone and not printing at all. If you go though an $80 set of cartridges a month, it is very much noitced and use is evaluated.

      --
      The truth shall set you free!
    5. Re:Or put another way... by Anonymous Coward · · Score: 0, Insightful

      Attractive women with skimpy clothing == misogynistic.

    6. Re:Or put another way... by DarkTempes · · Score: 4, Insightful

      I think the point is that it sexually objectifies the women. Aka it says the burgers are the objects to sate your hunger just like these attractive women are the objects to sate your horniness (ardor?)

      Granted, the guys are being stereotyped as well. And then we're making assumptions about gender all over the place because who really knows?

      I don't know that I'd call it misogyny. I get that the modern definition equates sexual objectification with hatred/dislike but that seems a little illogical to me. Certainly it's still negative because people are more than their sexual characteristics.

      And why not call out all of western culture with regards to women then? Shoes, clothing, jewelry, makeup, etc are almost all aimed at enhancing women as sexual objects...

    7. Re:Or put another way... by hierofalcon · · Score: 2, Insightful

      The effectual fervent prayer of a righteous man availeth much - Jas. 5:16b

      God's promises are conditional. If you haven't had your prayers answered, look to yourself first. If you're sure you are upstanding, then examine what you are asking for.

      Jas 4:1-3 From whence come wars and fightings among you? come they not hence, even of your lusts that war in your members? Ye lust, and have not: ye kill, and desire to have, and cannot obtain: ye fight and war, yet ye have not, because ye ask not. Ye ask, and receive not, because ye ask amiss, that ye may consume it upon your lusts. James is a really good book to read sometime and sadly, he was writing to Hebrew Christians.

      People do donate a great deal of money to various religious organizations each year. There are some who do so in the hope they can buy God off. It doesn't work that way and church leaders are in error if they imply that.

      The vast majority of us donate to charities, and particularly religious based charities because it is both the right thing to do and a means of helping others with far less overhead than when the government is involved. That isn't a blanket endorsement of all charities, but there are some very good ones run by religious orders with very low administrative overhead costs.

    8. Re:Or put another way... by david_thornley · · Score: 4, Insightful

      So, if I pray for something and don't get it, it's my fault, either because I'm not a sufficiently good human being, or because there's something wrong with what I prayed for? You do realize that that is precisely the sort of thing someone would say when they strongly believed in something that didn't work, don't you? And that this attitude can hurt people?

      When religious people talk about religion in ways that can't be tested by objective observations, they might be telling the truth. When they say that religion provides certain objectively verifiable benefits, they're on scientific ground. When they then cover up their lack of success with blaming the unlucky for their bad luck, it sounds like said religious person is rationalizing like crazy.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    9. Re:Or put another way... by amiga3D · · Score: 1, Insightful

      I find it amusing to hear women complaining about the objectification of women as sex objects and then watch how many walk around with mid-thigh length skirts and shoes with 6" or more spiked heel shoes. Not to mention the bags of silicon they've had implanted. I find it especially amusing since the thing I find most attractive is a happy attitude and a love of fun. As long as they aren't 100 pounds overweight I can deal with almost anything else if they like life and aren't bitches. Hell, I don't really mind the weight that much.

  2. Little is lost "due to ad blockers" by grahamsz · · Score: 5, Insightful

    Talk about missing the root cause. Ad blockers are only used because publishers have gone so ridiculously over the top in creating annoying, high bandwidth, high cpu-usage ads.

  3. Bullshit ... by gstoddart · · Score: 5, Insightful

    a report (PDF) released in August forecasted that U.S. websites will lose US$21.8 billion in ad revenue this year due to ad blockers

    Not making the ridiculously over-inflated revenue you feel entitled to, and which is based on bullshit assumptions is not "losing revenue".

    Acting like you deserved or earned that money in any way shape or form is your damned problem. Having reality bit you in the ass is also your damned problem.

    Sorry, but pulling a number out of your ass and saying you feel entitled to $21 billion dollars has nothing at all to do with reality. Get a real business model and earn your money, don't just decree that you being a parasite embedded on a web page entitles you to a damned thing.

    Digital advertising became the foundation of an economic engine that, still now, sustains the free and democratic World Wide Web.

    No, no it didn't. A bunch of sleazy assholes selling ads is nothing of the sort.

    --
    Lost at C:>. Found at C.
  4. Get what they deserved by hsmith · · Score: 5, Insightful

    Users: hey can you give us less intrusive and annoying ads
    Advertisers: fuck you here is your ad

    Now
    advertisers: hey please don't block our ads thanks
    Users: fuck you

    1. Re:Get what they deserved by Anonymous Coward · · Score: 2, Insightful

      Exactly! Advertising on the internet has become self defeating.
      Advertisers: Too many people are ignoring our ads...make them more visible and harder to ignore!

      Users: These ads are a pain and are giving me a headache! Time to start blocking them!

      Advertisers: They are blocking our ads! They can't do that!

      Users: Its my computer, I pay for the bandwidth that your ads were wasting so GO TAKE A FLYING FUCK AT A ROLLING DOUGHNUT!

  5. Biggest problem is malware by phantomfive · · Score: 3, Insightful

    The biggest problem with ads is malware. The article suggested a plan to avoid malware: encrypt the connection.

    I don't see how that will fix any problem related to malware......the problem is that malicious people are allowed to buy ads. That is the problem they need to fix.

    --
    "First they came for the slanderers and i said nothing."
    1. Re:Biggest problem is malware by Fire_Wraith · · Score: 4, Insightful

      The problem is that they don't want to do anything substantial to vet the people buying the ads. All they care about is the money.

      It seems to me like there needs to be some sort of significant penalty for any ad network found to have let something malicious slip through, otherwise they have very little incentive to clean their act up. They'll just go "oops, well, we won't sell ad space to CyberMafiaMan2000@gmail anymore", and turn right around and sell it to CyberMafiaMan2001@gmail instead.

    2. Re:Biggest problem is malware by gstoddart · · Score: 4, Insightful

      How do you propose to solve that problem? It's akin to a server not wanting to accept a connection from anyone that would hack it, but that's not something that can be known with 100% accuracy.

      Hold sites and ad networks accountable for the shit they serve. If they're serving malware, penalize them.

      You'd have to employ someone to look at any of the content they intend to serve

      Yes, exactly.

      That's already more work than anyone is willing to put up with just to serve some ads, so no one will bother doing it.

      Then we have no choice but to conclude they're a bunch of greedy, self-serving bastards who don't give a damn about our security, privcy, or the perception they're part of the problem.

      Which is what we've done, and why we run ad-blockers.

      Are you suggesting we should be giving the benefit of the doubt or saying they didn't meant to do it and it isn't their fault if sleazy players delivered malware? Why the hell would we do that?

      Sorry, I'm sticking with the conclusion I've already made: I simply refuse to trust the integrity or security of an ad network, and I owe them no obligation to do otherwise, and I don't give a crap about their business model or revenue stream.

      If the ad companies won't take responsibility, then they cannot be trusted even a little. And that becomes their own damned problem.

      --
      Lost at C:>. Found at C.
  6. Advertising is DEAD. Find another business model by Dr.+Crash · · Score: 5, Insightful

    The unfortunate truth is that once someone experiences the speed and cleanliness of adblocking, they simply won't go back. Not ever.

    And, as explained in a previous post, the second thing they do is show their friends. And their relatives. And their social contacts.

    And so it expands, like neutrons in a nuclear warhead; the chain-reaction gain is greater than 1 and the constraint of business models
    ("we don't take your word for the claim that the ad was shown") will either have to break down, or the whole business is "game over".

    My advice to webvertizers: update your resume and find another line of work.

  7. Re:Why would ad revenue suffer? by gstoddart · · Score: 5, Insightful

    Presumably because people want evidence what they're paying for works. They want to know so many people saw it, so many people clicked on it, and some percentage actually bought it.

    Digital advertising pretends like it is their "right" to know these things, and to track all the places you go so they can better know what to sell you.

    The rest of us have decided "no, really, fuck you, where I go and what I do isn't your damned business". Which means we'll block the hell out of these analytics companies as much as possible, because we don't agree with the premise that we've consented to be part of their business model.

    So, if a website serves ads, which don't run scripts, and which are served up with their own bandwidth? I might not take extraordinary steps to block them. Start pulling in god knows what from a dozen other sites who all want to set cookies, run scripts, and track me everywhere I go? I'll block that crap all day long.

    If your business model is predicated on my participation, you should not be surprised that my participation is neither mandatory, nor beneficial to me.

    The problem is the ad companies feel entitled to this information. People are now starting to tell them that's not true.

    There's at least 10 external sites on Slashdot. The business model of none of these companies concerns me. The children of the employees of Scorecard Research can starve alone in the streets for all I care; it's not my problem to supply Scorecard Research with any information or be the basis for their revenue stream.

    To the people they advertise to, these companies are nothing but parasites on the internet. And that's their damned problem.

    --
    Lost at C:>. Found at C.
  8. Re:Thanks, Scott! by Gr8Apes · · Score: 5, Insightful

    So if he's saying it, it's not because users are thinking it; he's saying it because advertisers are thinking it.

    No. He is saying it because they (advertisers) are seeing so much effective pushback that it is having a real affect on their numbers. The arguments against advertisers haven't changed in the last 5 years, the amount of ad-blocking has.

    --
    The cesspool just got a check and balance.
  9. Yeah nobody clicks on TV ads, or NASCAR. Yet Coke by raymorris · · Score: 2, Insightful

    Coke, Charmin, Tide and other major national brands spend billions on TV advertising, putting their logos on race cars, blimps, and all sorts of non-clickable ads.

    Notice I listed major national BRANDS, not major national PRODUCTS. It's all about branding. When you're ready to buy a router, you look and probably see options in three categories:
    Top brands, Cisco and Juniper.
    Brands you've never heard of, like Raytel.
    Brands you recognize but don't know much about.

    Most people will prefer to avoid brands they've never heard of. Just having seen the name before increases our confidence in the product. Any ad gets them out of the lowest category, "never heard of that brand". It's also a required stepping stone before a brand can make it to "top brand" status like Cisco or BMW.