Amazon Bows To Pressure To Bring Same-Day Deliveries To Poor Areas (fortune.com)
An anonymous reader quotes a report from Fortune:
After pressure from lawmakers, Amazon is revamping its same-day delivery service in response to complaints that it failed to provide service to poor, minority neighborhoods. The retail giant said it would bring its same-day delivery service to all Zip Codes in the 27 cities where its offered, not just in the wealthier areas, according to a Bloomberg report on Friday.
Once again, those poor stupid incompetent minorities are rescued from having to better themselves in any conceivable way, thanks to us heroic progressives who are always around to babysit and control them for their own good.
I honestly think things like this is the best for society. Not because it hurts the retailer because its exposed to theft or vandalism. But because it forces society to actually deal with no go zones.
Once they actually exist, they are mapped, and they should be dealt with.
Even if it ends with a escort of armed police to the no go zones to get the package delivered, its a start. I agree that a start isn't a means or a end, but its a start.
I guess Amazon didn't get the memo that a dollar is a dollar no matter where it comes from.
omg had to wait extra days, that's like oppression
How many poor people have Amazon Prime and spring for the additional cost of this shipping?
There are no Maserati dealers in poor areas either. I wonder why not?
Just because you get it faster from amazon does not mean it will be fresh.
Many food items are kept in storage for months before they are shipped out from amazon and typically there is no way to know before buying which amazon seller has the freshest stock or even how long its been sitting there in stock. Chocolate does go bad and twizzlers over a month old are as tough as Goodyear tires.
Amazon doesn't offer same day where I live anyway.
Minimum threshold fixed. Thanks!
It seems to me the biggest cost of providing same-day delivery is the actual cost of delivering the items. If we presume that this delivery cost goes down as the volume of deliveries to a specific area goes up (more items delivered per trip, less travel time, less gas, etc..), then it would stand to reason that the service would be much less profitable in areas with a low concentration of same-day orders, ie poorer neighborhoods. Does Amazon not have the right to make a business decision on which tiers of service to offer which areas in order to maximize their profit?
Of course they have a choice. What they are doing here is caving to pressure before it loses them any business. They will deliver at a loss to some areas for a bit and then stop delivering to those less profitable areas or offer customers a fee to cover their extra costs. I wish companies would be a little more risk tolerant, like this, with their rollouts.
Agree with JoeyRox. Seriously.. why are we arguing why citizen X is somehow deprived of same-day delivery of items the can probably get by driving a few miles? No consumer left behind? Are these deliveries prescription drugs that keep these people alive? Big bad business needs to bleed their bottom line to right the social injustice of a neighborhood that by demographics doesn't order enough product to profitably support their current delivery model? Let's tone this down unless its relief supplies from a natural disaster, not a cost-based decision from a retailer that has a bottom line to hold and stockholders to answer to. Amazon isn't a first-party source for food/shelter/clothing/medicine so this argument is another frivolous attempt to attack the retail industry.
Peace out.
To Amazon it's all the same regardless because either way they're in the red. The up side for them is that any competition basically has to follow suit. It's just another way to raise the barrier to entry, for them.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
I'm wondering if it's just more packages per delivery and/or fewer deliveries/day to make. My presumption is that there are fewer points to visit in affluent areas because fewer people live there and there will be fewer houses that need to be visited. So come cyber Monday, Amazon and the delivery systems they depend upon will be able to better meet delivery schedule targets because they need to stop at fewer places.
Once again, those poor stupid incompetent minorities are rescued from having to better themselves in any conceivable way, thanks to us heroic progressives who are always around to babysit and control them for their own good.
These neighborhoods are poorly served and over-charged by local retailers.
It should tell the geek something when subscribing to Amazon Prime at $99/yr can save the urban poor time and money they do not have to spare. It is a revelation on the same scale as the Sears, Roebuck catalogs were to rural communities of all shapes and colors in the 1890s.
You're going to feel pretty stupid when it's your turn to be led to the stoning pit.
Same day delivery is a luxury. As a business you want to please as many of your customers as possible as it correlates to making a profit.
Wealthier neighborhoods order more stuff. Those customers in effect do get (and rightly so) more of a consideration when it comes to service. Smaller areas that correspond to more business. You need fewer drivers than for servicing an entire city. Those customers are paying for better service by doing more business with amazon.
I will give better service to customers that deserve it. Period.
Same day delivery is a luxury. As a business you want to please as many of your customers as possible as it correlates to making a profit.
Wealthier neighborhoods order more stuff. Those customers in effect do get (and rightly so) more of a consideration when it comes to service. Smaller areas that correspond to more business. You need fewer drivers than for servicing an entire city. Those customers are paying for better service by doing more business with amazon.
I will give better service to customers that deserve it. Period.
Out of curiosity, does that position include other luxuries such as cable and internet service?
I bet those companies could roll out good service to "selected" areas that give a great profit, and ignore the marginal profit areas.
Or how about phone service? The per-person infrastructure cost for people in rural areas is staggering!
Maybe we should let the phone company dial back their service in unprofitable areas.
Or how about electricity? Same thing.
What is this "same day delivery" thing? I could understand that being an option if they sold digital products like movies or streaming. It's a good thing they only sell watches and paperback books or we might be inclined to write a strongly worded letter.
Sincerely,
all Canadians
As a next step, they will be forcing Starbucks to open the exact same number of stores in poor, depressed areas as in the center of the city.
Also, city servants will have to spread their living quarters evenly across the cities.
In related news, touristic tour operators will change their sightseeing routes so that an appropriate amount of time is devoted to the dreariest parts of the city. The legislature is divided on the issue of forcing the tourists to take an equal amount of photos in every area, because the egalitarian push will clash with the desire not to offend inhabitants of the slums with the feeling that they are into some kind of zoo. The delicate balancing of these opposing traits is what keep your tax dollars at work.
Rome taught me patience and assiduous application to detail. Virtues which temper the boldness of great, general views.
Are you retarded ?
No, seriously...are you ? because you sure as fuck seem like it.
I bet you're sad you're not living in the 30's. You'd be one of those Nazi apologists, screaming abuse at "Naziphobes".
There's only one religion that has as its central figure a murdering, lying and stealing pedophile.
There's only one religion that is trying to spread itself by the sword, right now. Not 400 years ago, now. RIGHT NOW.
There's only one religion that has, in the states that have adopted it as the basis for their laws, decreed the death penalty for homosexuals, apostates and atheists. Not 600, 400 or 200 years ago. RIGHT NOW.
People like you make me sick.
This actually applies to other stuff as well - there are many products that actually do have an "expiry date" and just because it's on Amazon, doesn't mean it's actually all that recent.
I know I found a neat glow-in-the-dark hardhat on Amazon which I was going to use for a halloween costume. So I bought it, and the date on the hate was 2012. Now, this was fine for me (I'm not needing it for safety purposes), but I do know that hardhats need to be typically replaced after about 5 years, and being 2015, with a hate dated to 2912, well, I'd be pissed if I was using it for its intended purpose. (Heck, the bag it was packed in was already falling apart)
More specialty stores rotate their stock enough that it won't be more than a year old.
Once again, those poor stupid incompetent minorities are rescued from having to better themselves in any conceivable way, thanks to us heroic progressives who are always around to babysit and control them for their own good.
Amazon has just hired a specialist to handle deliveries to difficult areas.
His name is Aaron Hernandez.
Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
If you can't see the difference you are being deliberately dense. If Amazon offered NO service to an area, that's one thing, however same day delivery service is a pure luxury. Not only is it not necessary to get something same day, you can always get it next day or later, it is something you cannot get in all areas period, or on all items. Not every city or state has same day delivery, and even if your area does, only some items have it as they have to be stocked at the local warehouse.
So trying to argue that not bringing it to some area is somehow the same as not having electricity is asinine.
Further, you discover that in fact some services are NOT available in all areas. Move to a really rural area and try to get cable service. You'll find out the cable company will just flat out say no. The cost is too far in excess of the returns, they won't run the wire. You have to settle for satellite.
Also things like electricity and phone are different in that they are public utilities, specially regulated and subsidized. You generally have no choice in who your electric transport provider is, there's only one grid, and so the government regulates it. Part of that regulation can be provisions for access to difficult areas, paid for by taxes and fees. Part of your phone bill is fees to pay for phone service to remote locations where there is tens of thousands of dollars in radio links and long-haul lines so that the person who gets the service can pay the same as you.
So if you are arguing Amazon should be a regulated utility ok, but that is a different argument, also a pretty nonsensical one given that they are a retail goods store, just one of many.
Package thefts are huge in the poor areas, Friends that bought a big victorian mansion for next to nothing are constantly getting packages stolen off their porch because the neighborhood is more hood and very poor. Sorry but if I was amazon, sending packages to poor areas means you have to re-send the package 3-4 times in hopes it doesn't get stolen.
One of the dynamics that allow price gouging in poor neighbourhoods is lack of transport options. If you don't have a car or can't afford to run it and have to take public transport then your options are limited. It's what you can walk to, what you can easily get to on the bus, or what gets delivered to your door.
There's also the bike. Of course, here in Europe there are plenty of places where even if you live on the outskirts of a city* you might hit the centre by biking there in 15 minutes. But there's also the moped. It certainly is not a SUV dual-cab pick-up, but it'll get you there and cost very little to run.
It's not like the middle-class suburban lifestyle of being able to easily drive to a number of difference retail and grocery options without thinking about it.
O irony, where it's the working poor that get to staff the big out-of-city big brand parking lot shitstains. With multiple jobs and so multiple commutes eating a large chunk of their already low pay. But yes, you've built 'murica such that you can't quite conceive getting around without a car.
Back to the topic, though, I really don't see how same day delivery is important when you're poor. Getting your order delivered on the next day or the one thereafter is just as good if you plan ahead a little, something you have to do anyway if you are having to make your limited means cover your usual expenses. So to me this ruckus makes no sense. Why would you make your existence depend on whether someone else gets to your door today?
"Same day delivery" is an instant gratification shtick to get you to spend more of your disposable income. If you're poor, you don't have income to dispose on frivolities and so you really don't need to let yourself get lured in such spend, gratification, spend more, spirals toward bankrupcy. So I have this dark hunch that this isn't the poor crying out, but some SJW middle class idjit with no clue to use their surplus of world-improving indignation productively.
* You might call it a town. Cities are towns or even villages that acquired city rights. In a way, that means the townsfolk cared enough about their city to spend on acquiring city rights, and it's that attitude that counts. It's where "citizen" comes from, after all.
Any subject can be viewed through a racial or economic lens, but does that mean the argument has legitimacy or merit? Methinks not. Step 1: Pick a historically disadvantaged minority or a currently underperforming group. Step 2: Data mine some negative, unique aspect of said group. Step 3: Start a crusade to right the perceived wrong. Example: Pick a group like Native Americans. Point out that they don't have the same access to the myriad varieties of pasta sauce as everyone else. Write a Bloomberg article about the injustice of Prego's distribution strategy and then watch the ad dollars roll in from the click bait piece. This absurd example is effectively what Bloomberg did with its analysis. Good grief. Amazon would be happy to make money off of quadriplegics if it could. Race has nothing to do with its strategy. Leave the company alone.
How many ghetto denizens use Amazon to begin with, much less wanting to/being able to pay extra for same day delivery?
Did you know that, *gasp* I live in an area that's too expensive for water or sewer, so I have a well and septic? Holy shit! And even worse, there's no cell service. In fact, the phone company doesn't even do ADSL! Yes, there's a part of hte country that's not new york city or southern california.
This means that Amazon is effectively going to subsidize delivery business into areas where they are making a loss. But now that they are forced to deliver there, they are effectively going to compete with local businesses at those subsidized prices, and they are likely going to skim off their most profitable customers. It's the local equivalent of what politicians always complain about in international trade: dumping.
The net effect is going to be that these areas are going to be more dependent on a corporate behemoth, small businesses are going to disappear, and poorer people are going to have even less choice. Progressive lawmakers like Ed Markey are really doing everything they can to drive up prices, kill minority businesses, and generally impoverish minority communities.
So when what everyone at Amazon (and everyone with common sense) knows will happen comes to pass, what will people think? Drivers and vehicles WILL be robbed, you can bank on it. Can it happen in nicer areas? Sure, but it WILL happen in the shit-holes that liberal ivory tower types never dare to visit but feel compelled to force others to do so.
Books will be the only items not stolen from the vehicles / delivery people. Probably get a few drivers killed when the ghetto denizens find out their newly acquired loot is nothing but printed material.
Good grief I can't believe this shit shill gets upmodded. Amazon is not a UTILITY, it's a SERVICE COMPANY. Now you have goddamn social justice warriors _and_ courts capturing businesses by propaganda based opinions. Dipshit opinions who believe the propaganda are being praised as so enlightened..Gah! You are a moron and so are the people that believe this shite!
Telling a baker that they have to change their business model and stock right right toppers for whoever walks in the door at their own expense was a step, and we are falling right down the slippery slope everyone used to cast doubt on the takeovers.
Stop comparing apples to trout, tis a dumb ass comparison!
Guns are worst than swords. What's your point? The weapons they use are irreverent. Stop moving the goal posts around.
LOL at your guardian article. You are comparing 1 Californian lawyer to a whole religion. That law one person was advocating, won't go into effect, but there are already muslim laws that kill people for such things already. Happening now in other countries.
You are an apologist just admit it. I believe in freedom of religion, this is not a religion. It's a cult. If history does not cater to your standards of belief then look at what is happening right now all over the world.
The Islamic beliefs are a lot like Microsofts strategy: embrace, extend, extinguish. It's that simple people.
The OP is 100% correct. When they reach a point of power and start dictating how you should live by THEIR book, it's already too late. He is also correct when saying that when a war comes who do you think those westernized Muslims will fight for? They won't fight against their brothers of religion. They are going to give in and join the ranks.
How people are not seeing this is absurd to me. I understand not all Muslims are bad. But when those Muslims outnumber us, then there is no other option but to live by their rules and Muslim beliefs. They will accept nothing less. mohammad laid out a fucking blueprint that they are still following to this day. They won't be happy until everyone is 100% muslim. Then they will fight each other. Each believing their views are greater than the next mans. Don't believe me? It's already happening in some parts of the world. Also why we have ISIS and other terror organization.
History and current events are your friends. Don't ignore them, it's dangerous.
These responses indicate loudly that either a lot of responders are not Amazon Prime members, a lot of responders have never spent any time in poor neighborhoods, or both...
Amazon should extend their service to poor neighborhoods for the best reason of all: Money. Contrary to the stereotype of the poor neighborhood, there is no shortage of money being spent in them and as a result, no shortages of businesses doing business in poor communities. I for one welcome the potentially positive products Amazon has to offer alongside the junk food, alcohol, and tobacco products that are typically available in great abundance.
Barbershops, Hairdressers, Payday Loans, Rent to own shops, Pawn shops, Car dealerships, convenience stores, Cell phone stores like Ntelos, Frawg, MetroPCS, Sprint, Boo-Boo, etc... There are all kinds of businesses that can be found in so-called poor neighborhoods... WHY? Because unlike in countries like say Bangladesh, most people in America are not poor because they don't have money, they are poor because of their inability to advantageously manage their money in ways similar to the fact that many may not be as nourished as they could be NOT because they don't have access to food, but rather because they have abundant access to cheaper bad foods.
Amazon should therefore service poor neighborhoods for the same reason WalMart does: It's profitable. They can offer better products at lower prices at a higher level of convenience. The USPS delivers to poor neighborhoods, as does UPS and FedEx. Why shouldn't Amazon deliver to poor neighborhoods? The dollars are worth the same amount no matter what zip code they originate from. Prime Now service may or may not extended to poor neighborhoods, but if it is, it won't be out of the good of Jeff Bezos' heart. There won't be any charity involved. It will be good old fashioned American capitalism at work.
"Oh, but the drivers might get robbed"
This is what ultimately kills me: No matter how middle class you may be or consider yourself to be, in today's global economy, you have a far better chance of ending up in the poor class than ending up in the rich class... So here's an idea: Stop judging people and get your heads out of your asses.